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Shrikant Teggi - PeerSpot reviewer
Sr. Area Technical Manager at tata elxsi
Reseller
Top 5
Very user-friendly with a good interface
Pros and Cons
  • "Very user-friendly with a good interface."
  • "Could have a better recovery system."

What is our primary use case?

The primary use case is for system and data backup. I'm the area technical manager and we are resellers. 

What is most valuable?

This is a good solution and our clients are happy with it. There are no issues and it meets expectations. It's very user-friendly with a good interface. 

What needs improvement?

I'd like to see a faster recovery window. Having a better recovery system would make a big difference. 

For how long have I used the solution?

We've been using this product for 20 years. 

Buyer's Guide
Dell NetWorker
April 2025
Learn what your peers think about Dell NetWorker. Get advice and tips from experienced pros sharing their opinions. Updated: April 2025.
846,617 professionals have used our research since 2012.

What do I think about the stability of the solution?

The stability is great. 

What do I think about the scalability of the solution?

The scalability is good, we currently have over 100 users. 

How are customer service and support?

Customer support is very good and I rate it highly. 

How would you rate customer service and support?

Positive

How was the initial setup?

The initial setup is very straightforward and usually takes a couple of hours. 

What's my experience with pricing, setup cost, and licensing?

Licensing costs are a little high. Dell has different kinds of licenses including a traditional license and a capacity-based license.

What other advice do I have?

I recommend this solution and rate it nine out of 10. 

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer:
PeerSpot user
CTO at New Horizon Computers
Real User
A solid backup software with a wide spectrum of plugins, but not easy to understand and deploy
Pros and Cons
  • "The best feature of Dell EMC NetWorker is its wide spectrum of available plugins for each and every software that you can back up, such as SAP HANA, Oracle, AXI-based machines, or Dell-based machines. Whatever you want to back up, you can do it with Dell EMC NetWorker. It is a very solid backup software. It is the oldest backup software from EMC, and it comes from Dell EMC's legacy."
  • "It is not easy to understand and deploy. It is complex in nature. Simplicity is not there. When we deploy it, the customer always needs some training from us. To make it user friendly, there should be one agent that can be used to back up every product. Dell EMC NetWorker uses so many user agents. In PowerProtect Data Manager, you can just install its VM, import that VM into vCenter, and you can start to do backups directly from vCenter. However, in Dell EMC NetWorker, you always need one server, and from that server, you need to initiate all backups. You must know the interface and the CLI. It is not user friendly. It would be a great feature if we can deploy Dell EMC NetWorker on a virtual machine, like Avamar. The additional features that are required in Dell EMC NetWorker are already available in PowerProtect Data Manager and Avamar. Therefore, there is no need to enhance Dell EMC NetWorker. It would be better if they can just rename it to PowerProtect Data Manager or Avamar."

What is our primary use case?

I am a business partner of Dell EMC. For POC purposes, we deploy and use it on-premises to get an overview of each and every feature of Dell EMC NetWorker.

We use Dell EMC NetWorker for physical workload as well as virtual workload. We have deployed it on-premises as well as on the cloud for our clients. We have deployed it for a number of projects, and we are completely satisfied with it.

What is most valuable?

The best feature of Dell EMC NetWorker is its wide spectrum of available plugins for each and every software that you can back up, such as SAP HANA, Oracle, AXI-based machines, or Dell-based machines. Whatever you want to back up, you can do it with Dell EMC NetWorker. It is a very solid backup software. It is the oldest backup software from EMC, and it comes from Dell EMC's legacy.

What needs improvement?

It is not easy to understand and deploy. It is complex in nature. Simplicity is not there. When we deploy it, the customer always needs some training from us. To make it user friendly, there should be one agent that can be used to back up every product. Dell EMC NetWorker uses so many user agents. In PowerProtect Data Manager, you can just install its VM, import that VM into vCenter, and you can start to do backups directly from vCenter. However, in Dell EMC NetWorker, you always need one server, and from that server, you need to initiate all backups. You must know the interface and the CLI. It is not user friendly.

It would be a great feature if we can deploy Dell EMC NetWorker on a virtual machine, like Avamar. The additional features that are required in Dell EMC NetWorker are already available in PowerProtect Data Manager and Avamar. Therefore, there is no need to enhance Dell EMC NetWorker. It would be better if they can just rename it to PowerProtect Data Manager or Avamar.

For how long have I used the solution?

I have been using Dell EMC NetWorker for more than six years.

What do I think about the stability of the solution?

It is stable.

What do I think about the scalability of the solution?

It always provides you ethical backup. When you reach your maximum license capability, it never stops you from doing your backups. This is a caring feature of this solution that I always liked. 

When you get a license for one terabyte, you can back up 100 terabytes of data. They never stop you from doing that ethically. We always need to follow the ethics of any software. Customers in Pakistan are using over commercial licenses, and they are happy with this feature.

What's my experience with pricing, setup cost, and licensing?

It is excellent from the pricing point of view. It is free with Data Protection Suite. Similarly, when you purchase Avamar, Dell EMC NetWorker is free with one terabyte license capacity. Its price is very competitive. 

What other advice do I have?

We have deployed this solution for many companies and for every kind of company, such as banks, logistics companies. One of the biggest companies in Pakistan is using Dell EMC NetWorker since 2015, and they are very happy with it. Another company with a big data center is using this solution since 2016, and they are also happy. There is no challenge in adapting and having this solution in your environment.

Dell EMC NetWorker is a very good software for physical workloads and virtual workloads. It is known for certain features. PowerProtect Data Manager is a next-generation backup software. It also provides you the simplicity and ease of use. It is not complex. I always recommend using the latest backup software. I would first recommend PowerProtect Data Manager. Avamar would be number two, and Dell EMC NetWorker would be number three. 

I would rate Dell EMC NetWorker a seven out of ten. 

Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
PeerSpot user
Buyer's Guide
Dell NetWorker
April 2025
Learn what your peers think about Dell NetWorker. Get advice and tips from experienced pros sharing their opinions. Updated: April 2025.
846,617 professionals have used our research since 2012.
ValereFEUGWANG - PeerSpot reviewer
Information System Consultant at CFAO Technologies
Real User
Good scalability and virtual environment protection but the interface is not user-friendly
Pros and Cons
  • "Good scalability and virtual environment protection."
  • "The UI is not user-friendly."

What is our primary use case?

We provide this solution to our customers and we are partners with Dell. I'm an information consultant. 

What is most valuable?

The valuable features are scalability, virtual environment protection, and the migration to OneCloud feature. All the features are excellent. 

What needs improvement?

This is an expensive solution, in addition to which, the interface is not user-friendly. We're sometimes looking for a feature on one interface and it's on another. It would be helpful if they would centralize everything on one interface.

For how long have I used the solution?

I've been using this solution for two years. 

What do I think about the stability of the solution?

The solution is stable. 

What do I think about the scalability of the solution?

The solution is scalable.

How are customer service and support?

Dell support is the best in the world. 

How was the initial setup?

The initial setup is very complex but once that's done, the rest is easy. We've deployed this solution to 10 customers. 

What's my experience with pricing, setup cost, and licensing?

NetWorker is a very expensive solution. 

Which other solutions did I evaluate?

I usually compare NetWorker with NetBackup which comes with IBM Spectrum Connect. I think NetBackup is a better solution. In our country, it's only the communication operators who use this solution because they have more data to manage every day.

What other advice do I have?

This solution is suitable for enterprise-size organizations. I usually only provide NetWorker as an option if the customer asks for it. If it were my choice, I would recommend Veeam or IBM Spectrum Protect.

I rate the product six out of 10. 

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
PeerSpot user
Stanislaw Jagielski - PeerSpot reviewer
Trainer, Storage Consultant at Oxon
Reseller
Top 5
Good data recovery, has broad coverage, and works seamlessly
Pros and Cons
  • "The possibility of recovering up-to-the-moment data is very useful."
  • "The interface could have a different appearance."

What is our primary use case?

Usually, you can use this product to do the backups for almost everything. For first-party products, like SAP, it works well. It's good for security and protection and offers a repository for backups. 

What is most valuable?

The possibility of recovering up-to-the-moment data is very useful. You can have any backup registry onsite. There's a special database, which will contain all index orders. The only thing you have to do is set up the backup medium with the proper backup. It's very easy to use.

There is really broad coverage as to what can be protected. That's the thing from the point of view of the usage and from the point of view of the technology itself. It's very important how it can operate easily and how it can be integrated with Data Domain.

Once it's set up properly, it works very smoothly. It's a pretty straightforward setup.

The solution is stable. 

It has lots of great features, and we don't find anything lacking. 

It is very scalable. 

What needs improvement?

The interface could have a different appearance. It could be green or blue instead, for example. 

Users need to have specific knowledge of the product before they jump in and use it. 

For how long have I used the solution?

I've used the solution for 21 years. 

What do I think about the stability of the solution?

It is stable and reliable. The performance is good. There are no bugs or glitches. It doesn't crash or freeze. 

What do I think about the scalability of the solution?

It's scalable. You can scale on one single computer up to hundreds of them on computers, or thousands of virtual machines with the same Networker products.

How are customer service and support?

Typically, issues are escalated to me, and I deal with problems on my own. However, I have been in touch with support. They are helpful and responsive. 

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

I've also worked with Avamar. 

For the DevOps environment, I would prefer to go with Avamar. However, if I needed to set up something at the enterprise level, I'd prefer Networker.

How was the initial setup?

The initial setup is very straightforward and simple. It's not difficult to set up at all. 

Backup systems are one of the most tricky to maintain as there are so many factors that can influence the backup process. Not only the backup - also the computers themselves, the operating systems, can play a role. It takes a moderate level of maintenance.

What's my experience with pricing, setup cost, and licensing?

I can't speak to the actual pricing of the product. 

What other advice do I have?

I'm working with the latest version of the product.

I'd advise new users to know the product before you start to implement it. Very often, people start to deploy the system without product knowledge. Sometimes the product implementation is really bad. If the implementation is bad, so it won't work for you smoothly. So know the product implementation and features, and you should know which ones will be the design architecture of the system.

I'd rate the solution nine out of ten. 

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
PeerSpot user
CTO at New Horizon Computers
Real User
Feature-rich with a wide spectrum of additional plugins, but it's complex in nature and not easy to deploy
Pros and Cons
  • "When you reach out to your maximum license availability, or you exceed your license limit, NetWorker never stops doing your backups."
  • "It's complex in nature."

What is our primary use case?

We are service providers and provide NetWorker for our end-users, our customers.

For POC purposes, we use it on our premises. Also, to have an overview of each and every kind of NetWorker.

We have a number of projects that we supply Networker for and we are completely satisfied with it. We use NetWorker to serve both workload types; a physical workload, and a virtual workload.

What is most valuable?

Dell EMC NetWorker is a very solid Backup software. It is the oldest backup software from EMC. It comes from Dell EMC's legacy.

The most valuable feature of NetWorker is the wide spectrum of available plugins for each and every software you can back up. For example, SAP, SAP S/4HANA, Oracle, and AIX.

Networker is very good backup software. It always provides you with incremental backups.

When you reach out to your maximum license availability, or you exceed your license limit, NetWorker never stops doing your backups.

With one terabyte of a license, you can back up a hundred terabytes of data back up. They never stop doing that. We always need to follow a fixed software but some customers have an overcapacity license, and they are happy about this feature.

It has a rich set of features.

What needs improvement?

It is not easy to understand. 

It's not easy to deploy.

It's complex in nature.

When it's deployed, the customers always need to have training from us. In order to make it user-friendly, there is an agent that can be used to back up every product.

Networker users many agents, and just like Powerprotect Data Manager, you can install its VM to import the VM into vCenter, and from Center, you can start your backups.

With NetWorker, you always need to have one server, and from that server, you need to initiate all backups.

You will need to know the interface and NetWorker CLI.

It's not user-friendly.

If NetWorker could be deployed on a virtual machine, similar to Avamar, that would be a great feature.

The features that are required in NetWorker are available in PowerProtect and Avamar. There is no need to enhance Networker, they just need to rename it to PPDM or Avamar. That would be better.

For how long have I used the solution?

I have been using Dell EMC NetWorker for six years, since 2014.

What do I think about the stability of the solution?

This product is stable. Our customers have never experienced any issues.

What do I think about the scalability of the solution?

Dell EMC NetWorker is scalable.

We have many different companies that we deal with, some are banks, using Networker. One of the largest companies in Pakistan has been using this solution since 2015. Another client with a big data center has been using it since 2016. We have many other vendors who are happy with this solution.

What's my experience with pricing, setup cost, and licensing?

The NetWorker price point is excellent. When you purchase the Data Protection Suite, NetWorker is free with that suite. If you purchase Avamar, NetWorker is free with Avamar, for one terabyte license capacity.

NetWorker is very competitive.

What other advice do I have?

NetWorker is a good product.

There is no challenge in having NetWorker in your environment.

Powerprotect Data manager is the next generation backup software. I would recommend using the latest backup software suite.

NetWorker is also a very good backup software, for physical or virtual workloads. People know the features that NetWorker is providing.

If I had to choose one, I would go with Powerprotect. It provides simplicity and ease of use. It is not complex. Second I would recommend Avamar, then it would be Networker.

I would rate Dell EMC NetWorker a seven out of ten.

Which deployment model are you using for this solution?

Hybrid Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
PeerSpot user
Lead Offering Solution Architect Cloud and Workload with 10,001+ employees
Real User
A straightforward setup, but the solution needs better automation
Pros and Cons
  • "The backup software has been much faster since we've deployed the solution."
  • "I haven't had a good experience with technical support. It takes them a very long time to resolve issues."

How has it helped my organization?

The backup software has been much faster since we've deployed the solution.

What needs improvement?

The system needs better integration with other toolsets.

Support could be improved. EMC also needs to offer more information for users online.

The solution needs more automation and more reporting, so we don't need to check everything manually.

For how long have I used the solution?

I've been using the solution for six months.

What do I think about the scalability of the solution?

We use the solution every day, for all of our backups. We don't plan to increase usage, but we do use it extensively right now.

How are customer service and technical support?

I haven't had a good experience with technical support. It takes them a very long time to resolve issues.

Which solution did I use previously and why did I switch?

We used to use HP DataProtector. It took too much effort to manage it, which is why we switched.

How was the initial setup?

The initial setup was very straightforward.

What about the implementation team?

We did the implementation ourselves.

What's my experience with pricing, setup cost, and licensing?

It's approximate, but I believe we pay around $20-30,000 a month in licensing.

Which other solutions did I evaluate?

We did not evaluate other option before choosing this solution.

What other advice do I have?

We use the private cloud deployment model of the solution.

Networker is a fine solution, but there are other more modern automated solutions on the market. We are considering changing to one of those. They take up fewer resources, which is why we are considering switching. I believe this solution is better than Data Protector, but there's another one, Rubrik, that saves a lot of time and effort.

We should have involved EMC with the implementation because it was difficult. I would recommend others consider this lesson that we learned from our attempt.

I would rate the solution seven out of ten.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Mirza Rahim - PeerSpot reviewer
Team Leader : IT Infrastructure and Service Delivery at United Energy Pakistan Ltd
Real User
A good and stable solution with a straightforward setup
Pros and Cons
  • "The solution is scalable."
  • "The management of Dell Networker is quite cumbersome."

What needs improvement?

The management of Dell Networker is quite cumbersome because we have to operate on a separate interface for reporting backup jobs. In addition, we have different interfaces, so we recommend it be consolidated into a single interface for all its operations. For example, my team and I have to hop on other interfaces and different applications to manage Dell Networker. Hence, it becomes pretty cumbersome for operations.

For how long have I used the solution?

We have been using the solution for six years.

What do I think about the scalability of the solution?

The solution is scalable, and approximately 1,000 users utilize the solution in our organization.

How are customer service and support?

We have had a good experience with customer service and support. I rate them an eight out of ten.

How would you rate customer service and support?

Positive

How was the initial setup?

A partner did the initial setup, and we shared the venue. The setup was not difficult because we outsourced it to a consultant. So that consultant came in and deployed the solution for us.

What's my experience with pricing, setup cost, and licensing?

The pricing could be more economical for organizations, so organizations like ours can adopt and utilize it to its full potential. However, at the moment, we have challenges with the pricing as it is quite costly.

What other advice do I have?

I rate the solution an eight out of ten. The solution is good, but it can be improved by consolidating multiple interfaces into one.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
reviewer1096965 - PeerSpot reviewer
Systems Administrator Team Leader at a retailer with 1,001-5,000 employees
Real User
Duplication ratios and compression are very high but it is not compatible with other cloud environments
Pros and Cons
  • "There are no problems in terms of stability."
  • "They need to be compatible with the cloud because EMC NetWorker cannot compete with other products at the moment. EMC focuses only on their own cloud and do not take into consideration other cloud vendors."

What is our primary use case?

We have everything - we have Oracle databases, SQL databases, Windows platforms, Linux platforms, Exchange Servers. We have many servers along with several different storages. This is a very big group with a variety of systems.

What is most valuable?

Although Dell EMC NetWorker is a little bit more complex to combine with other products, it is really a very strong product. It became stronger when we started doing backups to disks instead of to data simulators when we import the Data Domain. The solution became stronger because the backup to disks is faster and the duplication ratios and compression are very high so it will save lots of space at this storage size. The granularity of the Exchange Servers is very good.

What needs improvement?

In terms of what can be improved, they need to be compatible with the cloud because EMC NetWorker cannot compete with other products at the moment. The other products like Veeam and Commvault are more flexible and are more compatible with other cloud vendors. EMC cannot do the same thing. EMC focuses only on their own cloud and do not take into consideration other cloud vendors.

For how long have I used the solution?

I started using Dell EMC NetWorker in 2012.

What do I think about the stability of the solution?

It's stable. It is very, very stable software.

There are no problems in terms of stability. But as I said, the configuration, the deployment, etc... are more complex when you compare to the other products. That's the only thing. But from a stability point of view, it is very stable.

What do I think about the scalability of the solution?

In terms of scalability, unfortunately, we were unable to upgrade the EMC NetWorker. We're still on version 8.1. So I have no idea of the capabilities of the latest release in terms of scalability. But for sure, when you compare to other products, EMC NetWorker will not be able to compete because other products are more agile and more compatible with many cloud vendors. They need to put more effort into that.

Despite it being more complex, it is a very powerful solution but still requires effort so that users can have good access to it. I cannot see people choosing EMC Networker. At the moment everybody chooses to go for Veeam and Commvault. At the moment everybody is waiting for BIM to go to Commvault. I've been in a deep study of the previous one and backup solutions, and I met many people and everybody prefers to go with Commvault or Veeam. I didn't see anybody preferring to go with EMC NetWorker.

How was the initial setup?

The initial setup is complex. It requires a long brainstorming because you need to consider servers, storages, storage nodes, client servers, and the main backup server. It's quite complex. Brainstorming and designing will take time. You need the full verification and sometimes more than that if you have many servers where you need to install the client.

What about the implementation team?

In order to implement, a consultant is needed. Without that, you cannot do it yourself. You can do it but there is a risk. So it's better to have another person.

What's my experience with pricing, setup cost, and licensing?

In terms of pricing, yes, of course, EMC is cheaper. Commvault is more expensive. Maybe with the latest release, EMC Networker became more expensive, but I have no idea about the latest prices from EMC. Whatever we spent on EMC NetWorker was far cheaper.

What I've seen is renewal prices. Maybe the price of the implementation would be more expensive. But, at least from what I've seen, Commvault is more expensive than EMC NetWorker.

Which other solutions did I evaluate?

There are some main differences between Commvault and NetWorker and a lot of people prefer Commvault. First of all, worldwide ranking. If you look at the ranking starting from 2017 until today, you will find Commvault is always ranked first of second. EMC is not at those levels. Whenever you want to buy a backup solution, you need to look at the worldwide ranking. You need to conduct customer feedback. This is the first main difference between EMC NetWorker and Commvault. The second thing is their architecture, which is easier with Commvault. Commvault is easier to deploy.

What other advice do I have?

On a scale of one to ten, I would give Dell EMC NetWorker a seven.

They need to allow EMC NetWorker to be more agile and flexible with other cloud vendors. It has to come into the cloud arena because now everybody's talking cloud. They shouldn't be only restricted to on-premise. Everybody now is talking cloud, so it has to talk the latest language in IT. You need to make it more compatible with cloud vendors. When you talk about Commvault, it is very compatible with many cloud vendors like AWS. But you do not see the same thing with EMC NetWorker. They need to work on this point.

I would not hesitate to go to Commvault. Undoubtedly, Commvault is better. It is the best. If somebody would ask me which one to choose between EMC or Commvault, I would not hesitate to say go for Commvault rather than for EMC NetWorker.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
Download our free Dell NetWorker Report and get advice and tips from experienced pros sharing their opinions.
Updated: April 2025
Product Categories
Backup and Recovery
Buyer's Guide
Download our free Dell NetWorker Report and get advice and tips from experienced pros sharing their opinions.