Dell NetWorker Reviews

The primary use case is for system and data backup. I'm the area technical manager and we are resellers. 

This is a good solution and our clients are happy with it. There are no issues and it meets expectations. It's very user-friendly with a good interface. 

I'd like to see a faster recovery window. Having a better recovery system would make a big difference. 

We've been using this product for 20 years. 

The stability is great. 

The scalability is good, we currently have over 100 users. 

Customer support is very good and I rate it highly. 

The initial setup is very straightforward and usually takes a couple of hours. 

Licensing costs are a little high. Dell has different kinds of licenses including a traditional license and a capacity-based license.

I recommend this solution and rate it nine out of 10. 

This solution had multiple options like configure management, user data, and server and enterprise data. The solution is simple to understand. Some products only use storage media, but Dell NetWorker has multiple options.

The implementation process could be improved. It requires a skill set to set up. In addition, the product line should support all brands and solutions.

We have been using this solution for about a year, and it is deployed on-premises.

It is a stable solution. It has worked for a couple of years without any troubles or significant issues.

It is scalable after a specific limit. It is suitable for medium-sized enterprises. We have about 1,000 users.

We have used Dell technical support. I rate the technical support team a six out of ten.

Neutral

I rate the pricing a six out of ten, where ten is a good price, and one is a high price. The price could be lower.

I rate the solution a seven out of ten. Veeam Backup is a competitor in the market because it has a lot of utilization. It is easy for people to get a license with them, and they benefit from one solution. Regarding potential future improvements, they should look at IT and compare it to other products because things are becoming streamlined for all the product lines, new storage is readily available, and things are moving to the cloud.

NetWorker sometimes has issues with the backup not starting and with connecting to the Oracle servers.

I've been using NetWorker for around three months.

Dell's technical support are quite helpful with straightforward issues, though they can be slow. However, they don't have the deep knowledge to solve complex issues, so our time is wasted.

The initial setup was a little complex, but engineers should find it ok.

I would not recommend NetWorker to other users and would rate it seven out of ten.

We use it to record sites in the system.

The extensive information provided on tool properties has been very useful, specifically the information on databases.

The user interface of this solution could be improved. It is not user friendly and is difficult to understand for new users. New users struggle to understand the logic.

I have used this solution for five years. 

This is a stable solution. 

It is really scalable but the scaling process is not that easy. You have to find the documentation to support setting it up for scale.

The customer service and support is good, but at times I have wanted more involvement from the people that are giving support. 

Neutral

The initial set up is easy, but when you do it for the first time you will need videos and some information to support the process. Once you do it once, you can do it really quickly the next time.

We have a lot of clients who use NetWorker. Especially in government and big companies, they rely on the NetWorker to do their backups. Two or three people are needed for deployment. 

In order to use this solution, you need to rely on communication and information on how to do a proper setup. At the beginning, you have to understand how the process works to configure the devices data needs to be stored.

I would rate this solution an eight out of ten. 

We use Dell NetWorker for backup on tape libraries and for integration with old systems. 

The solution requires better technical support. There also needs to be improvements made to the integration with the environment. This includes an improvement made to the restored models for a lot of applications.

I have been using Dell NetWorker for 10 years.

Dell NetWorker is not the best solution, but it is decent. Many customers depend on it for backup.

Dell NetWorker is a software, it is not scalable. This is not required.

Technical support for Dell NetWorker is not good. The technicians are in the USA. When you open a ticket, they send the concern to India. There, the team does not have enough knowledge to support you.

Neutral

The initial setup of Dell NetWorker uses a software package that you can implement on the server, operating system, or on a virtual machine. The software implementation takes about 30 minutes. The integration with the whole environment depends on the size of the environment.

Dell NetWorker has two types of licensing models. One is a capacity license and the other is a circuit license for virtual machines.

I do not recommend Dell NetWorker as a solution. I rate the product a five out of ten overall.

We use Dell EMC NetWorker as our backup application and everything backs up to Dell EMC Data Domain, where we replicate it to another EMC Data Domain. The two solutions work combined to meet our use case. Both solutions are from the same vendor and work very well together.

I started off as a storage engineer and ended up owning Dell EMC Data Domain and Dell EMC NetWorker. I've not used any other backup solutions at this scale. Dell EMC NetWorker does what I need it to do, it's efficient.

The front end of the solution could improve. The user-friendliness is lacking.

I have been using Dell EMC NetWorker for approximately eight years.

We have had limited downtime, the solution is highly reliable.

Dell EMC NetWorker is scalable.

When I need Dell EMC NetWorker support and there's a Dell EMC Data Domain issue, it's really easy to have support for both of them from one location. Support has always been there when we needed them.

We have a team of two that does the management of Dell EMC NetWorker and Dell EMC Data Domain.

I rate Dell EMC NetWorker a ten out of ten.

NetWorker is for backing up large files and data banks. 

NetWorker is fast and reliable. 

The price could be cheaper. 

I've been using NetWorker for a long time. I've been a Dell reseller in Brazil for 10 years. 

NetWorker is scalable. 

Dell EMC support is good. 

Installing NetWorker is somewhat complicated. You need people with some technical expertise to do it. It takes one or two Dell-certified engineers to deploy and maintain it. 

I rate NetWorker seven out of 10. Dell EMC needs to update NetWorker to stay competitive in the niche market for backup structures.

We use NetWorker to provide disaster recovery and availability for Unix servers like IBM Power Machines and enterprise database solutions like Oracle and Db2.

The most valuable feature is NetWorker's integration with the data domain that transfers the data directly into the Dell appliance, so the data doesn't need to pass through the network. NetWorker acts like a pipe, allowing the data to flow directly from the database or the VMware environment to the data domain. 

When you're working with VMware, you need to use vProxy machines. You have to install the vProxy for every host in the VMware environment.

Also, if the customer needs to integrate or add additional products, it will be integrated with the NetWorker and data domain, the recovery point for VMware, because it covers the gap between the backup windows. You can take snapshots every few minutes depending on the size of the VM to cover the gap between the backup windows. You can restore from any point in time for the backup.

I've been using NetWorker for almost a year now.

NetWorker is stable if you follow Dell EMC's recommended best practices. For example, in the VMware environment, you need to install a vProxy machine for every host. If you don't set it up correctly, it will not be stable. 

NetWorker is highly scalable because Dell uses the vProxy. You can scale as much as you want because you already do the load balancing through the VM proxy. You can install a hundred servers with no problem because the data is transferred from VMware to the appliance, through the disk, or through the tape. While the vProxy makes the installation more complicated, it can scale as much as you want.

I rate Dell EMC NetWorker eight out of 10. To people who plan to implement NetWorker, I suggest a high availability architecture, with a  minimum of two NetWorker appliances to replicate each other, and you need to have a vProxy machine for each host in a VMware environment. If you have a tape library, you need a dedicated tape-out server.

Dell EMC should be more aggressive with its marketing; such as is done by Commvault.

There should be total integration of the replication and cloud logistic back up on cloud.

The stability has been fine thus far. 

The solution is definitely scalable.

Technical support is good. 

The initial setup is completely easy, not hard at all. 

The pricing is okay.

Commvault does more aggressive marketing than Dell EMC. 

Features are constantly evolving. Initially, I dealt with ERP backup, but we have since moved to the environment. Nowadays, there are cloud-related features. We position ourselves to meet the customer's needs, not just concerning any one given feature. 

My advice is that a person who designs a solution for the backup or backup management, ensure that, in respect of the application, all agents take care not to encounter problems once the solution has been deployed. 

I rate Dell EMC Networker as an eight out of ten. 

We use Dell EMC NetWorker for backing up VMs, files, and databases.

The user interface is hard to use, it should be simplified. There are a lot of web-based management interfaces which they should consider.

I have been using Dell EMC NetWorker for approximately eight years.

I have found Dell EMC NetWorker to be stable.

Dell EMC NetWorker is scalable.

The support of Dell EMC NetWorker is very good.

The initial setup is complicated. It is difficult to implement for clients.

The price of the solution could be lower, it is expensive.

We have evaluated Veeam.

I would not recommend this solution, we are switching to Veeam, and I would recommend it.

I rate Dell EMC NetWorker a seven out of ten.