What is our primary use case?
We have several uses cases for Informatica PowerCenter. We ingest data from different sources, for example, from API or other databases. We also apply data transformations in almost all cases via Informatica PowerCenter, to aggregate the data. We also check the integrity of the data and improve the data quality by applying some rules. We specify and identify all the rules and the methodology to apply the rules. We also participate in rule setting, and also check the test cycles for businesses.
What is most valuable?
What I like most about Informatica PowerCenter is that it's the best tool in the market for data integration. Currently, I work in L'Oréal, where a new system from SAP is used. Informatica PowerCenter integration with SAP is very, very fast and very, very simple, so you have the server flow from SAP, and through Informatica PowerCenter, you can ingest the data and make that data available for the business more quickly.
What needs improvement?
What needs improvement in Informatica PowerCenter is the cloud experience because, nowadays, other companies, such as AWS, Azure, and Google, have more experience in the cloud. The pricing for Informatica PowerCenter on the cloud is also very expensive for customers, so some customers prefer open-source tools or lower-priced tools, such as Azure. From my point of view, Informatica must work on the pricing policy and review the policy on the cloud for Informatica PowerCenter or propose more tools with lower pricing.
Clients want the automatic integration of Informatica PowerCenter with other tools. Currently, the integration process is manual, and you have to add other tools to facilitate the integration, especially with the DevOps methodology. You need scripts and tools for the integration, and you'll need to use other integration tools if you want automatic deployment for Informatica PowerCenter, so this is another area for improvement in the solution.
What I'd like to see in the next release of the solution is for the integration with APIs to be simpler, because currently, the API integration feature of Informatica PowerCenter is very difficult. It's not intuitive. You have to facilitate API integration and the real-time streaming of messages in Kafka, for example, so that should be improved.
For how long have I used the solution?
I've been using Informatica PowerCenter for ten years now.
What do I think about the stability of the solution?
Informatica PowerCenter is a stable product. For example, last year my team applied some hotfix to resolve some problems, but it's very rare to experience problems from the solution.
What do I think about the scalability of the solution?
As we work on on-premise environments and the environments are fixed, we're unable to check how scalable Informatica PowerCenter is.
How are customer service and support?
Informatica PowerCenter provides good client support. My team got in touch with support when there was an issue with the solution, and the Informatica PowerCenter support team communicated how to install the hotfix, and the issue was solved.
On a scale of one to five, I'm rating support a four. I didn't give it a five because sometimes, support isn't that qualified in terms of explaining the product and the problem. Informatica PowerCenter support is available, though. For example, I've worked with the support team last year, and I received a call two hours after opening the ticket. The support team answers quickly, but what can take time is understanding and explaining the problem and the solution. Sometimes, it could take three or four days before the problem is resolved because after working on the ticket, it would be escalated to another team, and so that takes time.
How was the initial setup?
The initial setup for Informatica PowerCenter is complex, especially if you don't have a lot of experience with the solution. The deployment could take one day to complete, but in more sophisticated environments, it could take a week, so it depends.
What about the implementation team?
We implemented Informatica PowerCenter through an in-house team.
What's my experience with pricing, setup cost, and licensing?
The pricing for Informatica PowerCenter is expensive. Some clients have simple needs and only want to integrate and store data. Some clients have small needs, while some clients have bigger needs and focus more on performance and time. The licensing cost for Informatica PowerCenter isn't good.
In my project, if I remember correctly, the company pays €20,000 per year for the Informatica PowerCenter license. I'm not aware of additional costs that you need to pay for some features of the solution.
On a scale of one to five, I'm rating its price a three.
Which other solutions did I evaluate?
I've evaluated Azure, Talend, and Data Exchange, but I found Informatica PowerCenter to be better than others. It's just that Informatica PowerCenter needs to have more progress on the cloud side.
What other advice do I have?
I'm an expert on Informatica and some cloud integration tools, such as AWS and Azure.
I have experience with Informatica PowerCenter, Informatica PowerExchange, and also some data quality and master data management tools.
I'm currently using version 10.4 of Informatica PowerCenter.
The solution is deployed on-premises, but I also have experience with its cloud version.
Informatica PowerCenter requires maintenance because you have to take care of the environment, clean the logs, and check some CPU metrics, for example, the memory. The solution also requires some maintenance, for example, you need to restart it when the service is down, so maintaining it uses up your time.
You can have a team dedicated to Informatica PowerCenter maintenance, but that depends on the client. Some clients have dedicated teams for it, while some ask that you take care of the maintenance of the solution.
My team has ten people working on Informatica PowerCenter, but I do know that other teams work on the solution as well, particularly in integration, but I don't have information on how many Informatica PowerCenter users those teams have.
My advice to anyone looking into implementing the solution is to work on it or develop step by step. You also need a good concept to develop complex flows and mapping. You need to develop and test simultaneously to safely deliver good mapping and good products for your clients. You have to test. You have to invest in testing.
I'd rate Informatica PowerCenter seven out of ten.
Which deployment model are you using for this solution?
On-premises