JD Edwards EnterpriseOne is used by our clients that use different modules, such as payroll and finance. I primarily use the payroll module.
Functional Consultant at DXC Technology
Useful orchestrator, reliable, and helpful support
Pros and Cons
- "The most valuable feature of JD Edwards EnterpriseOne is the flashback it quickly takes you to the data browser. Additionally, one of the newer tools is the orchestrator which is very good."
- "The most valuable feature of JD Edwards EnterpriseOne is the flashback it quickly takes you to the data browser."
- "JD Edwards EnterpriseOne could improve the speed because sometimes it takes time to load into the environment. This is typical when the ESU patch packages are used."
- "JD Edwards EnterpriseOne could improve the speed because sometimes it takes time to load into the environment."
What is our primary use case?
What is most valuable?
The most valuable feature of JD Edwards EnterpriseOne is the flashback it quickly takes you to the data browser. Additionally, one of the newer tools is the orchestrator which is very good.
What needs improvement?
JD Edwards EnterpriseOne could improve the speed because sometimes it takes time to load into the environment. This is typical when the ESU patch packages are used.
For how long have I used the solution?
I have been using JD Edwards EnterpriseOne for approximately three years.
Buyer's Guide
JD Edwards EnterpriseOne
March 2026
Learn what your peers think about JD Edwards EnterpriseOne. Get advice and tips from experienced pros sharing their opinions. Updated: March 2026.
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What do I think about the stability of the solution?
JD Edwards EnterpriseOne is stable.
What do I think about the scalability of the solution?
The scalability of JD Edwards EnterpriseOne is good.
We have approximately 40 clients using
How are customer service and support?
I rate the support from JD Edwards EnterpriseOne a four out of five.
How was the initial setup?
The setup of JD Edwards EnterpriseOne difficulty depends on the module being installed by the client. The setup does not take much time but the implementation of the modules can take approximately 18 weeks to complete. If there are multiple modules being implemented it can take approximately six months.
What about the implementation team?
I am a consultant that does the JD Edwards EnterpriseOne implementations.
What's my experience with pricing, setup cost, and licensing?
The price of JD Edwards EnterpriseOne is high. However, every ERP solution has a high price.
What other advice do I have?
I would recommend this solution to others.
I rate JD Edwards EnterpriseOne eight out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Consultant at Capgemini
Low-code, convenient to use, and seamless when adding applications
Pros and Cons
- "It is very straightforward to deploy and set up."
- "The features are very convenient to use, and whenever there are custom applications to be added, it's very seamless."
- "I haven't come across any downsides just yet."
What is most valuable?
The features are very convenient to use.
Whenever there are custom applications to be added, it's very seamless.
It is very straightforward to deploy and set up.
It's low-code.
Everything is working well for the client so far.
What needs improvement?
I haven't come across any downsides just yet.
For how long have I used the solution?
I've used the solution for five years.
We recently deployed the solution to a new client a few months ago.
What do I think about the stability of the solution?
Maybe after some time, I can confirm the stability. However, right now, we've only just deployed it. From the client side, once we receive comments, we'll have a better idea. I haven't heard anything negative just yet.
What do I think about the scalability of the solution?
I was told that the solution can scale well. In terms of how well that has been received, I can't comment. I haven't heard of any scaling happening just yet.
How are customer service and support?
Technical support has been good so far. We have not had any complaints.
How would you rate customer service and support?
Positive
How was the initial setup?
The solution is not complex or difficult. It's very straightforward, very simple.
We have six or seven people on board that are able to implement and maintain the solution.
Since the client was so aggressive on time, it was done in three to four months of time.
What about the implementation team?
We have an in-house team. The implementation was done by our team members.
What was our ROI?
I don't have any data surrounding the ROI capabilities.
What other advice do I have?
We are partners.
I'd recommend the solution to other users.
I'd rate the solution a nine out of ten. It's a great low-code solution that has been well received by the client so far.
Which deployment model are you using for this solution?
Public Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Amazon Web Services (AWS)
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
Buyer's Guide
JD Edwards EnterpriseOne
March 2026
Learn what your peers think about JD Edwards EnterpriseOne. Get advice and tips from experienced pros sharing their opinions. Updated: March 2026.
885,728 professionals have used our research since 2012.
Senior Analyst at a tech services company with 10,001+ employees
Easy to use, set up, and expand
Pros and Cons
- "It’s a stable product."
- "It’s a web-based application and it is easy to use."
- "We’d like to see technical support integrated within the application so that it is not required to raise additional incidents or do manual outreach to support."
- "We’d like to see technical support integrated within the application so that it is not required to raise additional incidents or do manual outreach to support."
What is our primary use case?
It is an ERP platform.
I use it for admin privileges to create a user and delete a user or granting with the usage of our user is different in their perspective. They use it for logistics or ERP functionality, whichever is applicable to them.
What is most valuable?
It’s a web-based application and it is easy to use. It offers a wide range of solutions for the industry part.
The product is easy to set up.
It’s a stable product.
The solution can scale.
What needs improvement?
The solution is already pretty refined. If they can continue to do so, it will continuously get better.
We’d like to see technical support integrated within the application so that it is not required to raise additional incidents or do manual outreach to support. We can reduce the manual process for technical support by having it within the solution itself. That would be easier than sending tickets.
For how long have I used the solution?
I’ve used the solution for more than three years.
What do I think about the stability of the solution?
We’re on the cloud now. There are some integration and migration issues, however, apart from that, the application is stable. Probably once everything is sorted after the implementation, it should be good.
What do I think about the scalability of the solution?
The solution is scalable. We already have a scaled version of it.
We have around 5,000 users right now.
How are customer service and support?
We haven’t really had issues with the solution. It’s very easy to use and therefore we haven’t needed the help of support so much.
How was the initial setup?
It’s easy to initially set up. It’s not hard at all.
I’m not sure how long it takes to deploy the product.
What's my experience with pricing, setup cost, and licensing?
I'm not sure about the license part. I don't have any details.
Which other solutions did I evaluate?
I’m not sure if the company evaluated anything else beforehand.
What other advice do I have?
I am a reseller.
I am not a regular user of it, I'm an admin user of it and I am not aware of the application part of it.
New users can use the solution as a web implementation of the application and it is a user-friendly application.
I’d recommend the product to others.
I would rat ether solution eight out of ten.
Which deployment model are you using for this solution?
Public Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Microsoft Azure
Disclosure: My company has a business relationship with this vendor other than being a customer.
Software Engineer at LTI - Larsen & Toubro Infotech
Easy to set up with good integrations and good accounting
Pros and Cons
- "The financials are great."
- "The accounting portion is very good for one, the financials are great, the integrations are good, and right now the orchestration is very good."
- "They have the interface with Hubble and other reporting, however, we just want that to be a part of JD Edwards."
- "They are trying to provide one-view reporting. They have the interface with Hubble and other reporting, however, we just want that to be a part of JD Edwards."
What is our primary use case?
We basically provide the consulting and we just do the implementation for the clients with JD Edwards.
What is most valuable?
The accounting portion is very good for one. The financials are great.
The integrations are good. Right now, the orchestration is very good. The new feature, which is coming as orchestration and UDO, offers different objects, which are currently in demand now. The integration with the different third-party systems is great.
The solution is easy to set up.
It's quite stable.
What needs improvement?
They are trying to provide one-view reporting. They have the interface with Hubble and other reporting, however, we just want that to be a part of JD Edwards. They should have the reporting, the financial reports, however, right now, people use other software. They take on third-party software, like Hubble. It's an Oracle product only. They interface with JD Edwards.
For how long have I used the solution?
I've been working with the solution for 13 years.
What do I think about the stability of the solution?
The solution is stable. There aren't bugs or glitches and it doesn't crash or freeze.
What do I think about the scalability of the solution?
You can scale the solution if you need to.
How are customer service and support?
For support, we have tickets. The support varies from client to client. We've got the solution from Oracle. My support is there. Once we raise the queue with Oracle we receive that feedback.
How was the initial setup?
The solution is easy to set up. It's not overly complex or difficult.
What about the implementation team?
We handle installations for our clients.
What's my experience with pricing, setup cost, and licensing?
The cost is a bit expensive, however, the licensing model is good. There are some items, such as reporting, that will cost extra. Clients might need to purchase BI tools. That's where it can get expensive for them.
What other advice do I have?
We are partners with Oracle.
If it's a medium or large-scale operation, I'm happy if people go for that ERP. If they want to not spend too much on their solution, like on an SAP or Oracle, this is a good option. I work for bigger clients, they have this product and they are using it for more than 12 or 15 years now and they're really happy and they're big, big, big. Therefore, the customer, if they want, could go for this product first, and if they want to go for EBS or SAP, or any other ERP, they can move over.
I'd rate the solution eight out of ten.
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
Senior Director at LTI - Larsen & Toubro Infotech
Flexible, plenty of modules, and highly configurable
Pros and Cons
- "The most valuable features of JD Edwards EnterpriseOne are the flexibility of the configuration, it is highly configurable. It is not rigid as other solutions, such as SAP. They have recently added a custom workflow approach and approval workflows."
- "The most valuable features of JD Edwards EnterpriseOne are the flexibility of the configuration, it is highly configurable."
- "Treasury management is typically used in forex, loans, trade management and property management is not available. The solution could improve if they added them."
- "Treasury management is typically used in forex, loans, trade management and property management is not available."
What is our primary use case?
Our parent company is heavily into engineering, manufacturing, and life sciences. Most of our customers using JD Edwards EnterpriseOne is a mixture of manufacturing and life sciences. They are heavy on most of the modules, such as sales, distribution, manufacturing, and finance.
This solution can be deployed on the cloud or on-premise.
What is most valuable?
The most valuable features of JD Edwards EnterpriseOne are the flexibility of the configuration, it is highly configurable. It is not rigid as other solutions, such as SAP. They have recently added a custom workflow approach and approval workflows.
What needs improvement?
Treasury management is typically used in forex, loans, trade management and property management is not available. The solution could improve if they added them.
For how long have I used the solution?
I have been using JD Edwards EnterpriseOne for approximately 20 years.
What do I think about the stability of the solution?
The stability of JD Edwards EnterpriseOne on-premise could have some latency at times, but not always. When it comes to bulk data it might be a problem from the customer side when they don't have adequate provision for RAM or hardware.
The latency could be 5 to 10 percent of customers who are large companies, and data volume is a lot, that's the only issue that I have seen. JD Edwards EnterpriseOne has improved because of the additional tools for reporting, when we're reporting, the issue has been resolved. Otherwise, typical the PDF where we used to do a lot of customization for reports is now very good.
How are customer service and support?
The support from Oracle is quite good. In the last two or three years, the entire focus from Oracle is towards the cloud. Though a good level of support is available, they are more focused on the cloud, while a little bit less attention to all the other solutions, such as on-premise applications. For example, EBS or JD Edwards EnterpriseOne. Since it was an acquired solution from Oracle, some distance or gap has been formed.
How was the initial setup?
JD Edwards EnterpriseOne's initial setup is very easy. We have created some migration tools for master and transactional data in an automated way.
What's my experience with pricing, setup cost, and licensing?
JD Edwards EnterpriseOne has a lot of value for the money. The implementation cost and license cost are quite reasonable compared to other solutions, such as Oracle EBS or SAP.
What other advice do I have?
My advice to others is they should know the way the world has changed post-pandemic. They should think about cloud solutions so they aren't dependent on hosting it on their premise. Somebody has to be in person available to support this solution.
I rate JD Edwards EnterpriseOne a nine out of ten.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
JDE E1 Technical - Senior Consultant at a tech services company with 201-500 employees
Offers a variety of features, easy to use and understand, reasonably priced, and has responsive technical support.
Pros and Cons
- "The 1V reporting is straightforward and simple to use. Creating 1V reports does not require any technical knowledge."
- "It's an excellent technological product that any client should consider."
- "The implementation procedure could be simplified."
- "The implementation procedure could be simplified."
What is our primary use case?
My role for this product, JD Edwards EnterpriseOne, is as a technical developer. I use almost all of the technical tools, including JDeveloper, which is a tool that we use for development, specifically web services development using Java programming. At the moment, JDeveloper is a product within Oracle that is integrated with our JD Edwards EnterpriseOne product for developing business services.
We all use JD Edwards EnterpriseOnes' core technical products, including the Universal Batch Engine, which we use for report development. Another tool is used for interactive application development.
And the name-giving tools and business functions that we create based on the needs. So those are the types of business functions that we create with JD name-giving tool programming, and you can see the functions that we use in C+, C++ for Java, and JD Edwards name-giving tool programming languages. When it comes to databases, I have experience in both executing and writing SQL.
What is most valuable?
I like all of the progress Oracle has made with JD Edwards EnterpriseOne. They have introduced a new tool, Orchestrator, in the most recent version or the most recent separated version of JD Edwards EnterpriseOne. It is a replica or a replacement for the development of business services, in my opinion. We use the Orchestrator tool to develop the orchestration processes, which we then use for data migration from the Legacy system to JD Edwards EnterpriseOne, and vice versa if you're using that tool.
I like the terminologist, which I would say is a must-have feature that was missing when I was using OneWorld. Prior to JD Edwards EnterpriseOne, there was OneWorld, and there were no requesting tokens, holding tokens, or resuming the object for myself. Unless I give them permission, no one else can check it out and start working on it to write code. As a result, that is an enhancement to the OneWorld in JD Edwards EnterpriseOne.
I have worked with various types of objects. I have worked with almost all types of objects. I was given an excellent opportunity to work on a wide range of JD Edwards EnterpriseOne objects.
The 1V reporting is straightforward and simple to use. Creating 1V reports does not require any technical knowledge. This is quite interesting, and I know how to work on it; it is not a part of improvement, and I am aware of it. Aside from that, I haven't worked on any JD Edwards EnterpriseOne E1 pages.
I'm really looking forward to some opportunities to get some work done on it so that I can learn JD Edwards EnterpriseOne E1 pages and gain some experience.
They have all of the good models, such as finance, supply chain, recruitment, HRMS, accounts receivable, and payable.
Despite the fact that it is an old technology, we still have good projects and good work. It's an excellent technological product that any client should consider.
What needs improvement?
Oracle has introduced Orchestrator as a new technical tool in the most recent upgraded version.
I didn't get much experience working on this Orchestrator, but I did watch some tutorials and do some exercises on my own. And, to be honest, I don't have such an environment for orchestration development. That is something I need to look into, study, and have peace of mind about. Aside from that, there are some technical tools introduced by Oracle that I have not worked on. I have a lot of 1V reporting. 1V reporting is a type of interactive reporting tool that Oracle has introduced in JD Edwards EnterpriseOne.
In a nutshell, Orchestrator is the primary technical tool on which I would like to focus my efforts.
The tools we use for data transformation from Legacy to JD Edwards EnterpriseOne are inbound and outbound from JD Edwards EnterpriseOne. Most of us as technical people believe that the suite processors or EDI processors introduced by JD Edwards EnterpriseOne and Oracle are more reliable when compared to the most advanced tools for business development orchestration, such as JDeveloper. Because the objective of using it is the same, it's for data transformation.
We believe that the older features or tools provided by Oracle are more reliable than the new ones. If you ask me, I would prefer to stick with the older tools that we use for data transformation because they are more reliable.
The implementation phase is critical. If that is done correctly, it will be a 10 out of 10.
That is a very important part, as it is the first stage when you buy this product. If the product has been successfully implemented, you will receive a score of 10 out of 10. The implementation procedure could be simplified. Then there's customization, product customization, as well as customization for your business environment. That can be counted separately, not all at once.
For how long have I used the solution?
I have been working with JD Edwards EnterpriseOne for more than ten years.
We are using the latest version.
We have not deployed it using the cloud, because the project that I have been working with does not yet use the cloud.
What do I think about the stability of the solution?
JD Edwards EnterpriseOne is a stable, and reliable product.
What do I think about the scalability of the solution?
My current project is a US project, and I can tell you that we have a team of about 250 people. 250 people, but not all of them in JD Edwards EnterpriseOne. We have nearly 50 people in different teams at JD Edwards EnterpriseOne.
There are many more in this project. I'm not sure if there are any other projects that are using this product. But there are several projects, but I'm only going to tell you about my current project.
JD EnterpriseOne's product is simple to use and understand. When it comes to ERP technology, there are many models, all of them, that have been widely used in the United States, first and foremost, and it is developed are with the needs of the US clients in mind.
How are customer service and support?
Oracle does offer technical support. They do provide technical assistance. Oracle is a company that offers technical support.
We do obtain licenses from Oracle. For example, I work for a client who provides us with access to Oracle support and licenses. And whenever we get stuck somewhere, whether it's a problem with a JD Edwards EnterpriseOne product, a technical problem, a functional problem, or anything else, we just write a query on the Oracle support portal. There is an Oracle support portal where we can submit our questions, and they respond within two to three working days.
We've been writing them, our queries, directly to Oracle support, and they do respond, and they respond as quickly as they can.
How was the initial setup?
I was not involved in the deployment process. I do work on product development. I'm the head of JDeveloper.
Deployment of the product is handled by a different department known as the CNC department. CNC consultants are more aware of it.
We have separate teams, for the product deployment.
There are some maintenance activities that our CNC team has been doing for a long time. I'll give you an example, of maintenance activities. The client may be using a specific product version, and there may be some ESUs or stars, which we, or a CNC consultant, may apply to that product upon function approval.
Those ESUs will sort when there is consolidation or when there is a package that includes some of the additional functionality for any particular object that is not present in the version that the client has been using. In that case, we identify the ESUs and stars to which we must apply in specific objects. Accordingly, we accept those functions and approvals. We, as technical personnel, reviewed them, the code that ESU and the stars requested, and upon function approval, the CMC consultants applied on those objects, the list of objects wherever it is required. This is the type of maintenance that CNC workers perform on a regular basis.
What's my experience with pricing, setup cost, and licensing?
In terms of price, it is not on the high end. When compared to the SAP product, it is significantly less expensive.
If you buy the product and then get support from Oracle directly, they will charge you.
It is conditional. If you buy some additional licenses from them to use products, I believe they will give you access to that when you buy a product. That is present, of course, but if you require something additional from them, an addition to the product, there are some sub-products there you will require in the future, so they will charge for that or any valid services for some years or some time period, but those charges are also very minimal.
What other advice do I have?
Oracle is my company's partner, and JD is an Oracle product. It's a partner to my company, and it's a client partner, but they have a license to a product version, and they also have Oracle support. There is an Oracle support portal; we ask a question, the client asks a question, and the client asks another question. We have had discussions with Oracle about this product. If you purchase this product, you will receive Oracle support for the initial days.
When you buy JD Edwards products, the first step that you will need is JD Edwards implementation. For each model that you purchase, you will require the services of some functional experts. When you purchase it as a product, you will be purchasing some models from them. You will require a financial model as well as supply chain models. For each model, you will undoubtedly require supply chain, finance, and consulting. They will be responsible for the product's implementation.
I would definitely recommend this solution because I have had a great experience working with this product as a developer.
I would rate JD Edwards EnterpriseOne an eight out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
Project Leader at a tech services company with 1,001-5,000 employees
A customizable, user-friendly, and stable product for managing the business
Pros and Cons
- "With the new versions, it has become very user-friendly. We have integration with mobiles, and we have cloud-based solutions. There are a lot of things that can be done by front-end users without technical knowledge. They can create reports without having to do any coding, and it's very good now."
- "The good thing about it is that it is very customizable; we can modify it the way we want, and with the new versions it has become very user-friendly with mobile integration, cloud-based solutions, and many things that can be done by front-end users without technical knowledge, including creating reports without any coding."
- "If they can research and make the installation part easier or more user-friendly, it would be nice."
- "If they can research and make the installation part easier or more user-friendly, it would be nice."
What is our primary use case?
It is a good product for managing the business. We can manage supply chain and distribution, manufacturing, finance, etc.
I'm a consultant. I work for different clients, and I have worked on different versions, such as XP, 8.12, 9.1, and 9.2.
What is most valuable?
The good thing about it is that it is very customizable. We can modify it the way we want.
With the new versions, it has become very user-friendly. We have integration with mobiles, and we have cloud-based solutions. There are a lot of things that can be done by front-end users without technical knowledge. They can create reports without having to do any coding, and it's very good now.
What needs improvement?
If they can research and make the installation part easier or more user-friendly, it would be nice.
For how long have I used the solution?
I have been using this solution for about 10 years.
What do I think about the stability of the solution?
It is very stable.
What do I think about the scalability of the solution?
It is very scalable. The client I'm currently working with has about a thousand users, but I've worked with other clients with a lot more users, such as about 5,000 or so, across different geographies.
There is currently no plan to increase its usage.
How are customer service and support?
It is pretty good, but when we contact Oracle support, we have to first do our homework. They need several things before they look into any issues.
Oracle provides support for standard things. They support the standard or vanilla product. If we have a lot of customizations, it gets tricky. We are responsible for the things we change, and they are mostly responsible for the standard part. So, the more customizations we have, the trickier it gets.
Which solution did I use previously and why did I switch?
I used a product from Oracle as a CRM tool, but I haven't used any other ERP. I've only been using JD Edwards.
How was the initial setup?
It is not very straightforward. You need a very technical person to do that or assist you. The installation is okay, but when you're implementing, you have to do adjustments to make it work for your business. So, it does require a little bit of technical expertise. You might need help from Oracle as well.
The installation takes a few days, but the implementation can take a few months.
In terms of maintenance, in the current team that I'm working with, there are about 25 to 30 people for IT support for 1,000 users.
What other advice do I have?
I find it really good. I have limited exposure to the product, and from my point of view, it is very customizable. It is very good because we can modify the way we want. It is stable as long as we are following Oracle guidelines.
I would definitely recommend it to others. I love it. With the new versions, it has become very good.
I would rate it a nine out of 10.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
JD Edwards E1 Technical Lead at Reliasys Technolgies Pvt. Ltd.
Provides tools for human resources and the financial management features are convenient and helpful
Pros and Cons
- "The financial management features are convenient and helpful in JD Edwards EnterpriseOne."
- "Implementing JD Edwards EnterpriseOne can have its challenges. For example, we faced issues like timeout exceptions in a recent integration project while pulling data from third-party systems."
What is our primary use case?
We create use cases for clients after completing deployment, development, and unit testing; the end users are given access to the solution for testing before the final handover. We typically prepare these use cases in Word or Excel format.
How has it helped my organization?
I have experience with various modules in JD Edwards EnterpriseOne, including finance, sales order management, procurement, manufacturing, and transportation. I'm familiar with the master tables for each module and have even developed a custom transformation model for a client. This involved creating functional specifications and building the model from scratch to meet their business needs.
Regarding supply chain management, it dramatically enhances distribution operations by streamlining processes from procurement to sales order completion. It includes understanding the entire cycle, such as entering sales orders, submitting them for end processes like shipment confirmation and invoicing, and closing orders after sales updates. Similarly, in procurement, the critical step of voucher matching ensures transaction accuracy and efficiency.
What is most valuable?
The financial management features are convenient and helpful in JD Edwards EnterpriseOne.
What needs improvement?
Implementing JD Edwards EnterpriseOne can have its challenges. For example, we faced issues like timeout exceptions in a recent integration project while pulling data from third-party systems. It required careful consideration of interface options for integration with external systems. We decided to use Orchestration, an advanced tool in JD Edwards, to overcome these challenges and ensure smooth connectivity with external systems. Challenges like these are part of the implementation process but can be effectively managed with the right tools and approach. Another area that needs enhancement is the pricing structure, making it more competitive. Additionally, focusing on more automation features would be beneficial. JD Edwards is already great for integration projects, but further improvements in these areas would make it even more appealing to clients starting ERP projects from scratch.
For how long have I used the solution?
I have thirteen years of experience with JD Edwards EnterpriseOne.
What do I think about the stability of the solution?
It's very stable and flexible across different modules like finance, document management, order management, transportation, inventory, and manufacturing.
What do I think about the scalability of the solution?
It is a scalable solution. I would rate the product an eight out of ten.
How was the initial setup?
After the development and testing phase, we move the project status to a specific phase for deployment, such as "work in progress" or another designated status based on project setup. Then, a deployment consultant takes over to handle the deployment process.
What other advice do I have?
Overall, I would rate the solution a seven out of ten.
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
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