We're using it in the manufacturing space, and we're using it in the public sector. So, it's a multifaceted system.
Senior Business Analyst at a computer software company with 501-1,000 employees
Highly customizable and competitively priced, but forms customization should be easier
Pros and Cons
- "Its user interface and ease of navigation are valuable."
- "Forms customization should be easier. Currently, it has to go through the development life cycle."
What is our primary use case?
What is most valuable?
Its user interface and ease of navigation are valuable. The functionality and enhancement capabilities in terms of development, browsing tables, et cetera are also valuable.
What needs improvement?
I would like to have the ability to easily customize forms. Forms customization should be easier. Currently, it has to go through the development life cycle.
In terms of additional features, they have already added so many features to this product.
For how long have I used the solution?
I have been using this solution for 10 years.
Buyer's Guide
JD Edwards EnterpriseOne
January 2026
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What do I think about the stability of the solution?
It's very stable. I would rate it a nine out of ten in terms of stability.
What do I think about the scalability of the solution?
It's scalable. I would rate it an eight out of ten in terms of scalability.
How are customer service and support?
They're very knowledgeable. I would rate them a nine out of ten.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
I've worked on NetSuite, and I've worked on Oracle E-Business. This product is way ahead of its time in terms of features. It's just that it's a mid-tier product that's not recognized a lot. As compared to NetSuite and Oracle E-Business, JD Edwards EnterpriseOne is highly customizable, especially in a manufacturing environment.
How was the initial setup?
I find it very easy, but I've been working with it for the last 10 years. I've been working with NetSuite for the last two years, and I've worked with Oracle E-Business for at least one year or two years. In terms of setup, I find JD Edwards very flexible.
I would rate it an eight out of ten in terms of the setup. It's difficult to set up, but once you know the software, you can go through it.
What's my experience with pricing, setup cost, and licensing?
It's very competitively priced. The only problem now is that most of the industry is moving towards software as a service or a subscription model, whereas JD Edwards has a capital expenditure. You would spend on the licenses once off. You can either host it on-premise or in the cloud, but there is a licensing fee once a year.
What other advice do I have?
Overall, I would rate it a seven out of ten.
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner / Reseller / Integrator
Director of IT Applications at a manufacturing company with 1,001-5,000 employees
Beneficial consolidated platform, scalable, but highly complex setup
Pros and Cons
- "JD Edwards EnterpriseOne's most valuable feature is its one consolidated platform that runs all the different aspects of companies."
- "JD Edwards EnterpriseOne is more of a legacy solution because most of the competitors are or have moved to the cloud. It would be beneficial if there was a cloud version available. Additionally, the interface could improve."
What is our primary use case?
JD Edwards EnterpriseOne is generally used to run most business operations and at a very high level. Those business operations would include a financial module, distribution, and HR. There are many other modules available to fit enterprises' needs.
What is most valuable?
JD Edwards EnterpriseOne's most valuable feature is its one consolidated platform that runs all the different aspects of companies.
What needs improvement?
JD Edwards EnterpriseOne is more of a legacy solution because most of the competitors are or have moved to the cloud. It would be beneficial if there was a cloud version available. Additionally, the interface could improve.
For how long have I used the solution?
I have been using JD Edwards EnterpriseOne for approximately 20 years.
What do I think about the stability of the solution?
JD Edwards EnterpriseOne is stable.
What do I think about the scalability of the solution?
The scalability of JD Edwards EnterpriseOne is very good. You can have a lot of users using the solution, such as 20,000, and run multiple companies and languages.
How was the initial setup?
The initial setup of JD Edwards EnterpriseOne is highly complex.
What about the implementation team?
We use remote services for the support of JD Edwards EnterpriseOne.
What's my experience with pricing, setup cost, and licensing?
The maintenance of JD Edwards EnterpriseOne is expensive and overall the solution is expensive. Most enterprise operation solution is expensive.
The cost of the solution depends on the size of the company, the number of users, and many other factors.
What other advice do I have?
I would advise others t choose a cloud base solution.
I rate JD Edwards EnterpriseOne a six out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Buyer's Guide
JD Edwards EnterpriseOne
January 2026
Learn what your peers think about JD Edwards EnterpriseOne. Get advice and tips from experienced pros sharing their opinions. Updated: January 2026.
881,757 professionals have used our research since 2012.
Functional Consultant at a consultancy with 10,001+ employees
Useful orchestrator, reliable, and helpful support
Pros and Cons
- "The most valuable feature of JD Edwards EnterpriseOne is the flashback it quickly takes you to the data browser. Additionally, one of the newer tools is the orchestrator which is very good."
- "JD Edwards EnterpriseOne could improve the speed because sometimes it takes time to load into the environment. This is typical when the ESU patch packages are used."
What is our primary use case?
JD Edwards EnterpriseOne is used by our clients that use different modules, such as payroll and finance. I primarily use the payroll module.
What is most valuable?
The most valuable feature of JD Edwards EnterpriseOne is the flashback it quickly takes you to the data browser. Additionally, one of the newer tools is the orchestrator which is very good.
What needs improvement?
JD Edwards EnterpriseOne could improve the speed because sometimes it takes time to load into the environment. This is typical when the ESU patch packages are used.
For how long have I used the solution?
I have been using JD Edwards EnterpriseOne for approximately three years.
What do I think about the stability of the solution?
JD Edwards EnterpriseOne is stable.
What do I think about the scalability of the solution?
The scalability of JD Edwards EnterpriseOne is good.
We have approximately 40 clients using
How are customer service and support?
I rate the support from JD Edwards EnterpriseOne a four out of five.
How was the initial setup?
The setup of JD Edwards EnterpriseOne difficulty depends on the module being installed by the client. The setup does not take much time but the implementation of the modules can take approximately 18 weeks to complete. If there are multiple modules being implemented it can take approximately six months.
What about the implementation team?
I am a consultant that does the JD Edwards EnterpriseOne implementations.
What's my experience with pricing, setup cost, and licensing?
The price of JD Edwards EnterpriseOne is high. However, every ERP solution has a high price.
What other advice do I have?
I would recommend this solution to others.
I rate JD Edwards EnterpriseOne eight out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Consultant at a tech vendor with 10,001+ employees
Low-code, convenient to use, and seamless when adding applications
Pros and Cons
- "It is very straightforward to deploy and set up."
- "I haven't come across any downsides just yet."
What is most valuable?
The features are very convenient to use.
Whenever there are custom applications to be added, it's very seamless.
It is very straightforward to deploy and set up.
It's low-code.
Everything is working well for the client so far.
What needs improvement?
I haven't come across any downsides just yet.
For how long have I used the solution?
I've used the solution for five years.
We recently deployed the solution to a new client a few months ago.
What do I think about the stability of the solution?
Maybe after some time, I can confirm the stability. However, right now, we've only just deployed it. From the client side, once we receive comments, we'll have a better idea. I haven't heard anything negative just yet.
What do I think about the scalability of the solution?
I was told that the solution can scale well. In terms of how well that has been received, I can't comment. I haven't heard of any scaling happening just yet.
How are customer service and support?
Technical support has been good so far. We have not had any complaints.
How would you rate customer service and support?
Positive
How was the initial setup?
The solution is not complex or difficult. It's very straightforward, very simple.
We have six or seven people on board that are able to implement and maintain the solution.
Since the client was so aggressive on time, it was done in three to four months of time.
What about the implementation team?
We have an in-house team. The implementation was done by our team members.
What was our ROI?
I don't have any data surrounding the ROI capabilities.
What other advice do I have?
We are partners.
I'd recommend the solution to other users.
I'd rate the solution a nine out of ten. It's a great low-code solution that has been well received by the client so far.
Which deployment model are you using for this solution?
Public Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Amazon Web Services (AWS)
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
Senior Analyst at a tech services company with 10,001+ employees
Easy to use, set up, and expand
Pros and Cons
- "It’s a stable product."
- "We’d like to see technical support integrated within the application so that it is not required to raise additional incidents or do manual outreach to support."
What is our primary use case?
It is an ERP platform.
I use it for admin privileges to create a user and delete a user or granting with the usage of our user is different in their perspective. They use it for logistics or ERP functionality, whichever is applicable to them.
What is most valuable?
It’s a web-based application and it is easy to use. It offers a wide range of solutions for the industry part.
The product is easy to set up.
It’s a stable product.
The solution can scale.
What needs improvement?
The solution is already pretty refined. If they can continue to do so, it will continuously get better.
We’d like to see technical support integrated within the application so that it is not required to raise additional incidents or do manual outreach to support. We can reduce the manual process for technical support by having it within the solution itself. That would be easier than sending tickets.
For how long have I used the solution?
I’ve used the solution for more than three years.
What do I think about the stability of the solution?
We’re on the cloud now. There are some integration and migration issues, however, apart from that, the application is stable. Probably once everything is sorted after the implementation, it should be good.
What do I think about the scalability of the solution?
The solution is scalable. We already have a scaled version of it.
We have around 5,000 users right now.
How are customer service and support?
We haven’t really had issues with the solution. It’s very easy to use and therefore we haven’t needed the help of support so much.
How was the initial setup?
It’s easy to initially set up. It’s not hard at all.
I’m not sure how long it takes to deploy the product.
What's my experience with pricing, setup cost, and licensing?
I'm not sure about the license part. I don't have any details.
Which other solutions did I evaluate?
I’m not sure if the company evaluated anything else beforehand.
What other advice do I have?
I am a reseller.
I am not a regular user of it, I'm an admin user of it and I am not aware of the application part of it.
New users can use the solution as a web implementation of the application and it is a user-friendly application.
I’d recommend the product to others.
I would rat ether solution eight out of ten.
Which deployment model are you using for this solution?
Public Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Microsoft Azure
Disclosure: My company has a business relationship with this vendor other than being a customer.
Software Engineer at a tech vendor with 10,001+ employees
Easy to set up with good integrations and good accounting
Pros and Cons
- "The financials are great."
- "They have the interface with Hubble and other reporting, however, we just want that to be a part of JD Edwards."
What is our primary use case?
We basically provide the consulting and we just do the implementation for the clients with JD Edwards.
What is most valuable?
The accounting portion is very good for one. The financials are great.
The integrations are good. Right now, the orchestration is very good. The new feature, which is coming as orchestration and UDO, offers different objects, which are currently in demand now. The integration with the different third-party systems is great.
The solution is easy to set up.
It's quite stable.
What needs improvement?
They are trying to provide one-view reporting. They have the interface with Hubble and other reporting, however, we just want that to be a part of JD Edwards. They should have the reporting, the financial reports, however, right now, people use other software. They take on third-party software, like Hubble. It's an Oracle product only. They interface with JD Edwards.
For how long have I used the solution?
I've been working with the solution for 13 years.
What do I think about the stability of the solution?
The solution is stable. There aren't bugs or glitches and it doesn't crash or freeze.
What do I think about the scalability of the solution?
You can scale the solution if you need to.
How are customer service and support?
For support, we have tickets. The support varies from client to client. We've got the solution from Oracle. My support is there. Once we raise the queue with Oracle we receive that feedback.
How was the initial setup?
The solution is easy to set up. It's not overly complex or difficult.
What about the implementation team?
We handle installations for our clients.
What's my experience with pricing, setup cost, and licensing?
The cost is a bit expensive, however, the licensing model is good. There are some items, such as reporting, that will cost extra. Clients might need to purchase BI tools. That's where it can get expensive for them.
What other advice do I have?
We are partners with Oracle.
If it's a medium or large-scale operation, I'm happy if people go for that ERP. If they want to not spend too much on their solution, like on an SAP or Oracle, this is a good option. I work for bigger clients, they have this product and they are using it for more than 12 or 15 years now and they're really happy and they're big, big, big. Therefore, the customer, if they want, could go for this product first, and if they want to go for EBS or SAP, or any other ERP, they can move over.
I'd rate the solution eight out of ten.
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
Senior Director at a computer software company with 10,001+ employees
Flexible, plenty of modules, and highly configurable
Pros and Cons
- "The most valuable features of JD Edwards EnterpriseOne are the flexibility of the configuration, it is highly configurable. It is not rigid as other solutions, such as SAP. They have recently added a custom workflow approach and approval workflows."
- "Treasury management is typically used in forex, loans, trade management and property management is not available. The solution could improve if they added them."
What is our primary use case?
Our parent company is heavily into engineering, manufacturing, and life sciences. Most of our customers using JD Edwards EnterpriseOne is a mixture of manufacturing and life sciences. They are heavy on most of the modules, such as sales, distribution, manufacturing, and finance.
This solution can be deployed on the cloud or on-premise.
What is most valuable?
The most valuable features of JD Edwards EnterpriseOne are the flexibility of the configuration, it is highly configurable. It is not rigid as other solutions, such as SAP. They have recently added a custom workflow approach and approval workflows.
What needs improvement?
Treasury management is typically used in forex, loans, trade management and property management is not available. The solution could improve if they added them.
For how long have I used the solution?
I have been using JD Edwards EnterpriseOne for approximately 20 years.
What do I think about the stability of the solution?
The stability of JD Edwards EnterpriseOne on-premise could have some latency at times, but not always. When it comes to bulk data it might be a problem from the customer side when they don't have adequate provision for RAM or hardware.
The latency could be 5 to 10 percent of customers who are large companies, and data volume is a lot, that's the only issue that I have seen. JD Edwards EnterpriseOne has improved because of the additional tools for reporting, when we're reporting, the issue has been resolved. Otherwise, typical the PDF where we used to do a lot of customization for reports is now very good.
How are customer service and support?
The support from Oracle is quite good. In the last two or three years, the entire focus from Oracle is towards the cloud. Though a good level of support is available, they are more focused on the cloud, while a little bit less attention to all the other solutions, such as on-premise applications. For example, EBS or JD Edwards EnterpriseOne. Since it was an acquired solution from Oracle, some distance or gap has been formed.
How was the initial setup?
JD Edwards EnterpriseOne's initial setup is very easy. We have created some migration tools for master and transactional data in an automated way.
What's my experience with pricing, setup cost, and licensing?
JD Edwards EnterpriseOne has a lot of value for the money. The implementation cost and license cost are quite reasonable compared to other solutions, such as Oracle EBS or SAP.
What other advice do I have?
My advice to others is they should know the way the world has changed post-pandemic. They should think about cloud solutions so they aren't dependent on hosting it on their premise. Somebody has to be in person available to support this solution.
I rate JD Edwards EnterpriseOne a nine out of ten.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
JD Edwards E1 Technical Lead at a tech services company with 201-500 employees
Provides tools for human resources and the financial management features are convenient and helpful
Pros and Cons
- "The financial management features are convenient and helpful in JD Edwards EnterpriseOne."
- "Implementing JD Edwards EnterpriseOne can have its challenges. For example, we faced issues like timeout exceptions in a recent integration project while pulling data from third-party systems."
What is our primary use case?
We create use cases for clients after completing deployment, development, and unit testing; the end users are given access to the solution for testing before the final handover. We typically prepare these use cases in Word or Excel format.
How has it helped my organization?
I have experience with various modules in JD Edwards EnterpriseOne, including finance, sales order management, procurement, manufacturing, and transportation. I'm familiar with the master tables for each module and have even developed a custom transformation model for a client. This involved creating functional specifications and building the model from scratch to meet their business needs.
Regarding supply chain management, it dramatically enhances distribution operations by streamlining processes from procurement to sales order completion. It includes understanding the entire cycle, such as entering sales orders, submitting them for end processes like shipment confirmation and invoicing, and closing orders after sales updates. Similarly, in procurement, the critical step of voucher matching ensures transaction accuracy and efficiency.
What is most valuable?
The financial management features are convenient and helpful in JD Edwards EnterpriseOne.
What needs improvement?
Implementing JD Edwards EnterpriseOne can have its challenges. For example, we faced issues like timeout exceptions in a recent integration project while pulling data from third-party systems. It required careful consideration of interface options for integration with external systems. We decided to use Orchestration, an advanced tool in JD Edwards, to overcome these challenges and ensure smooth connectivity with external systems. Challenges like these are part of the implementation process but can be effectively managed with the right tools and approach. Another area that needs enhancement is the pricing structure, making it more competitive. Additionally, focusing on more automation features would be beneficial. JD Edwards is already great for integration projects, but further improvements in these areas would make it even more appealing to clients starting ERP projects from scratch.
For how long have I used the solution?
I have thirteen years of experience with JD Edwards EnterpriseOne.
What do I think about the stability of the solution?
It's very stable and flexible across different modules like finance, document management, order management, transportation, inventory, and manufacturing.
What do I think about the scalability of the solution?
It is a scalable solution. I would rate the product an eight out of ten.
How was the initial setup?
After the development and testing phase, we move the project status to a specific phase for deployment, such as "work in progress" or another designated status based on project setup. Then, a deployment consultant takes over to handle the deployment process.
What other advice do I have?
Overall, I would rate the solution a seven out of ten.
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
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Updated: January 2026
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