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reviewer1755732 - PeerSpot reviewer
Project Leader at a tech services company with 1,001-5,000 employees
Real User
Jan 16, 2022
A customizable, user-friendly, and stable product for managing the business
Pros and Cons
  • "The good thing about it is that it is very customizable; we can modify it the way we want, and with the new versions it has become very user-friendly with mobile integration, cloud-based solutions, and many things that can be done by front-end users without technical knowledge, including creating reports without any coding."
  • "If they can research and make the installation part easier or more user-friendly, it would be nice."

What is our primary use case?

It is a good product for managing the business. We can manage supply chain and distribution, manufacturing, finance, etc.

I'm a consultant. I work for different clients, and I have worked on different versions, such as XP, 8.12, 9.1, and 9.2.

What is most valuable?

The good thing about it is that it is very customizable. We can modify it the way we want.

With the new versions, it has become very user-friendly. We have integration with mobiles, and we have cloud-based solutions. There are a lot of things that can be done by front-end users without technical knowledge. They can create reports without having to do any coding, and it's very good now.

What needs improvement?

If they can research and make the installation part easier or more user-friendly, it would be nice.

For how long have I used the solution?

I have been using this solution for about 10 years. 

Buyer's Guide
JD Edwards EnterpriseOne
June 2026
Learn what your peers think about JD Edwards EnterpriseOne. Get advice and tips from experienced pros sharing their opinions. Updated: June 2026.
900,644 professionals have used our research since 2012.

What do I think about the stability of the solution?

It is very stable.

What do I think about the scalability of the solution?

It is very scalable. The client I'm currently working with has about a thousand users, but I've worked with other clients with a lot more users, such as about 5,000 or so, across different geographies.

There is currently no plan to increase its usage.

How are customer service and support?

It is pretty good, but when we contact Oracle support, we have to first do our homework. They need several things before they look into any issues. 

Oracle provides support for standard things. They support the standard or vanilla product. If we have a lot of customizations, it gets tricky. We are responsible for the things we change, and they are mostly responsible for the standard part. So, the more customizations we have, the trickier it gets.

Which solution did I use previously and why did I switch?

I used a product from Oracle as a CRM tool, but I haven't used any other ERP. I've only been using JD Edwards.

How was the initial setup?

It is not very straightforward. You need a very technical person to do that or assist you. The installation is okay, but when you're implementing, you have to do adjustments to make it work for your business. So, it does require a little bit of technical expertise. You might need help from Oracle as well. 

The installation takes a few days, but the implementation can take a few months.

In terms of maintenance, in the current team that I'm working with, there are about 25 to 30 people for IT support for 1,000 users.

What other advice do I have?

I find it really good. I have limited exposure to the product, and from my point of view, it is very customizable. It is very good because we can modify the way we want. It is stable as long as we are following Oracle guidelines.

I would definitely recommend it to others. I love it. With the new versions, it has become very good. 

I would rate it a nine out of 10.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Eric Oboh - PeerSpot reviewer
Director at Vertex Business Systems
Real User
Top 5Leaderboard
Feb 22, 2023
User-friendly, stable, and scalable
Pros and Cons
  • "There are numerous good features."
  • "I would like the user experience to be more user-friendly."

What is our primary use case?

The use case is finance, procurement, sales, or management on the touch screen.

How has it helped my organization?

The solution has significantly reduced the number of modifications to our system from the previous software. Enterprise One has come in to reduce the modifications that need to be done, as well as the interface between other systems. Furthermore, the solution has also increased operational efficiency.

What is most valuable?

There are numerous good features. Our customers really like the bank configuration of the solution. By budgeting regarding the financial base for the management. There are a host of features that our customers are interested in. The features really have to be self-explanatory.

What needs improvement?

I would like the user experience to be more user-friendly. The current reporting system is not good; the only options are to export to PDF and Excel. The previous reporting system was not good either unless we do blind reporting where we can find our own report, such as a DTE stop report. It is not good compared to our website.

For how long have I used the solution?

I have been using the solution for eight years.

What do I think about the stability of the solution?

The solution is very stable.

What do I think about the scalability of the solution?

The solution is scalable. Our business can scale up for our customers as we start from the video on live message all the way to the back end.

Which solution did I use previously and why did I switch?

I previously used SAP Business All-in-One but I prefer JD EdwardsOne. 

Our price range is very competitive, and JD EdwardsOne is easy to use. Additionally, the new user interface is user-friendly.

How was the initial setup?

The initial setup can be a bit tedious. If we have to set the hang-up, the process of scrubbing the tables is also tedious. Therefore, we need someone with the necessary skills and experience. However, if we have experience in JD Edwards, the initial setup should be manageable.

The deployment time depends on the organization. If the prototype and business processes have already been completed by the company, then we will only need to manage the project for them to go live. However, this is especially true for recent cases. It takes a bit of time to do an enterprise deployment, so if we only have to do financial and procurement, we can expect it to take four to six months. It also depends on the customer's readiness and we require eight consultants for a medium-sized deployment.

What about the implementation team?

Our organization implements the solution for our customers.

What other advice do I have?

I give the solution an eight out of ten.

I don't think the solution is difficult to maintain, especially if we provide good training. The solution is hard to automate, but with good training for the customer, it should be manageable.

Training is required to use the solution, and I recommend consulting a professional before making any major changes to the system.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Implementer
PeerSpot user
Buyer's Guide
JD Edwards EnterpriseOne
June 2026
Learn what your peers think about JD Edwards EnterpriseOne. Get advice and tips from experienced pros sharing their opinions. Updated: June 2026.
900,644 professionals have used our research since 2012.
IanCampbell - PeerSpot reviewer
CEO at a consultancy with 1-10 employees
Real User
Top 5Leaderboard
Feb 5, 2023
Beneficial financial reporting, procurement, and project management
Pros and Cons
  • "The most valuable features of JD Edwards EnterpriseOne are financial reporting, procurement, and project management."
  • "The solution could improve by having additional efficient analytics available to more users. They should allow a sample database to be able to test and do proof of concept would be extremely valuable to all of our clients."

What is our primary use case?

The college relied heavily on JD Edwards EnterpriseOne for all its financial reporting, procurement, and project management needs. It was a crucial component of the day-to-day operations at the college.

What is most valuable?

The most valuable features of JD Edwards EnterpriseOne are financial reporting, procurement, and project management.

What needs improvement?

The solution could improve by having additional efficient analytics available to more users. They should allow a sample database to be able to test and do proof of concept would be extremely valuable to all of our clients.

For how long have I used the solution?

I have been using JD Edwards EnterpriseOne for approximately 20 years.

What's my experience with pricing, setup cost, and licensing?

More transparent pricing of the software is needed.

What other advice do I have?

I rate JD Edwards EnterpriseOne a nine out of ten.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Rohit Trivedi - PeerSpot reviewer
Lead Consultant at Infosys
Real User
Aug 6, 2022
Cost-effective and customizable
Pros and Cons
  • "EnterpriseOne is stable and can be customized according to customer requirements."
  • "But for large enterprises, it's a very good and cost-effective solution that's competitive with other products like SAP."
  • "EnterpriseOne's integration could be improved."

What needs improvement?

EnterpriseOne's integration could be improved.

For how long have I used the solution?

I've been using EnterpriseOne for more than twenty years.

What do I think about the stability of the solution?

EnterpriseOne is stable and can be customized according to customer requirements. 

What do I think about the scalability of the solution?

EnterpriseOne is scalable for large enterprises.

What's my experience with pricing, setup cost, and licensing?

EnterpriseOne is cost-effective for large enterprises.

What other advice do I have?

I wouldn't recommend EnterpriseOne for small enterprises because the cost-benefit doesn't work out. But for large enterprises, it's a very good and cost-effective solution that's competitive with other products like SAP. I would rate EnterpriseOne nine out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
reviewer1475385 - PeerSpot reviewer
Global Oracle JDE Practice Head at a tech services company with 10,001+ employees
Real User
Jun 11, 2022
Continual feature enhancements, low maintenance, and user-friendly
Pros and Cons
  • "JD Edwards EnterpriseOne has improved within all the solutions and there have been a lot of investments by Oracle in these solutions. Most of the functionalities, and business requirements, are available for the system in the solution and there have been enhancements to the processes, UI, and tools, which have been done on a regular basis."
  • "My advice to others is JD Edwards EnterpriseOne is excellent."
  • "The initial setup of JD Edwards EnterpriseOne is straightforward. However, it could improve."

What is our primary use case?

JD Edwards EnterpriseOne is an ERP solution for our customer's business processes comprising of manufacturing, financials, procurement, inventory, et cetera.

What is most valuable?

JD Edwards EnterpriseOne has improved within all the solutions and there have been a lot of investments by Oracle in these solutions. Most of the functionalities, and business requirements, are available for the system in the solution and there have been enhancements to the processes, UI, and tools, which have been done on a regular basis.

The inbuilt BI user experience and enhanced UI analytics, are very good. These are key features I love about the solution. It is more user-friendly with functionalities continually updating and there's less technical dependency. Rather than hiring a technical person to explain everything or doing the development for you, anyone can do it on their own without any technical help, such as the end-users.

For how long have I used the solution?

I have been using JD Edwards EnterpriseOne for approximately 18 years.

What do I think about the stability of the solution?

JD Edwards EnterpriseOne is highly stable.

What do I think about the scalability of the solution?

JD Edwards EnterpriseOne is best suited for small and medium business enterprises. There are multiple features in the solution that customers look for and this is why it has been a good solution for the past 30 to 35 years in the market.

JD Edwards EnterpriseOne is a scalable solution.

How are customer service and support?

If there's any problem, such as a bug in the system, you have the solution on the knowledge garden, on the Oracle website.

Which solution did I use previously and why did I switch?

I am an engineer for the last 18 years and I have not seen any other solution from the market that is better. I have seen some comparable solutions, that might be on par with the JD Edwards EnterpriseOne. However, JD Edwards EnterpriseOne is being rated as the tier one ERP in the industry for SMBs.

How was the initial setup?

The initial setup of JD Edwards EnterpriseOne is straightforward. However, it could improve.

I rate the setup of JD Edwards EnterpriseOne a three out of five.

What about the implementation team?

The maintenance of JD Edwards EnterpriseOne is very low. There can be support after the implementation, but I've seen a lot of customers using the solution without the support. They are able to maintain the solution on their own.

What other advice do I have?

My advice to others is JD Edwards EnterpriseOne is excellent. It has multiple features and business processes of the industry, especially the manufacturing industry, out of the box. There are fewer customizations required. It can meet, 90 to 95 percent of the standard business processes' out-of-box functionality. It is a very good solution from a business point of view.

I rate JD Edwards EnterpriseOne a nine out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer. partner
PeerSpot user
BHARAT MAHESHWARI - PeerSpot reviewer
Software Engineer at LTI - Larsen & Toubro Infotech
Real User
May 23, 2022
Easy to set up with good integrations and good accounting
Pros and Cons
  • "The financials are great."
  • "The accounting portion is very good for one, the financials are great, the integrations are good, and right now the orchestration is very good."
  • "They are trying to provide one-view reporting. They have the interface with Hubble and other reporting, however, we just want that to be a part of JD Edwards."

What is our primary use case?

We basically provide the consulting and we just do the implementation for the clients with JD Edwards.

What is most valuable?

The accounting portion is very good for one. The financials are great. 

The integrations are good. Right now, the orchestration is very good. The new feature, which is coming as orchestration and UDO, offers different objects, which are currently in demand now. The integration with the different third-party systems is great.

The solution is easy to set up.

It's quite stable. 

What needs improvement?

They are trying to provide one-view reporting. They have the interface with Hubble and other reporting, however, we just want that to be a part of JD Edwards. They should have the reporting, the financial reports, however, right now, people use other software. They take on third-party software, like Hubble. It's an Oracle product only. They interface with JD Edwards. 

For how long have I used the solution?

I've been working with the solution for 13 years. 

What do I think about the stability of the solution?

The solution is stable. There aren't bugs or glitches and it doesn't crash or freeze. 

What do I think about the scalability of the solution?

You can scale the solution if you need to. 

How are customer service and support?

For support, we have tickets. The support varies from client to client. We've got the solution from Oracle. My support is there. Once we raise the queue with Oracle we receive that feedback.

How was the initial setup?

The solution is easy to set up. It's not overly complex or difficult. 

What about the implementation team?

We handle installations for our clients. 

What's my experience with pricing, setup cost, and licensing?

The cost is a bit expensive, however, the licensing model is good. There are some items, such as reporting, that will cost extra. Clients might need to purchase BI tools. That's where it can get expensive for them.

What other advice do I have?

We are partners with Oracle.

If it's a medium or large-scale operation, I'm happy if people go for that ERP. If they want to not spend too much on their solution, like on an SAP or Oracle, this is a good option. I work for bigger clients, they have this product and they are using it for more than 12 or 15 years now and they're really happy and they're big, big, big. Therefore, the customer, if they want, could go for this product first, and if they want to go for EBS or SAP, or any other ERP, they can move over.

I'd rate the solution eight out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
Virendra Phophaliya - PeerSpot reviewer
Senior Director at LTI - Larsen & Toubro Infotech
Real User
Top 5Leaderboard
May 11, 2022
Flexible, plenty of modules, and highly configurable
Pros and Cons
  • "The most valuable features of JD Edwards EnterpriseOne are the flexibility of the configuration, it is highly configurable. It is not rigid as other solutions, such as SAP. They have recently added a custom workflow approach and approval workflows."
  • "Treasury management is typically used in forex, loans, trade management and property management is not available. The solution could improve if they added them."

What is our primary use case?

Our parent company is heavily into engineering, manufacturing, and life sciences. Most of our customers using JD Edwards EnterpriseOne is a mixture of manufacturing and life sciences. They are heavy on most of the modules, such as sales, distribution, manufacturing, and finance.

This solution can be deployed on the cloud or on-premise.

What is most valuable?

The most valuable features of JD Edwards EnterpriseOne are the flexibility of the configuration, it is highly configurable. It is not rigid as other solutions, such as SAP. They have recently added a custom workflow approach and approval workflows.

What needs improvement?

Treasury management is typically used in forex, loans, trade management and property management is not available. The solution could improve if they added them. 

For how long have I used the solution?

I have been using JD Edwards EnterpriseOne for approximately 20 years.

What do I think about the stability of the solution?

The stability of JD Edwards EnterpriseOne on-premise could have some latency at times, but not always. When it comes to bulk data it might be a problem from the customer side when they don't have adequate provision for RAM or hardware.

The latency could be 5 to 10 percent of customers who are large companies, and data volume is a lot, that's the only issue that I have seen. JD Edwards EnterpriseOne has improved because of the additional tools for reporting, when we're reporting, the issue has been resolved. Otherwise, typical the PDF where we used to do a lot of customization for reports is now very good.

How are customer service and support?

The support from Oracle is quite good. In the last two or three years, the entire focus from Oracle is towards the cloud. Though a good level of support is available, they are more focused on the cloud, while a little bit less attention to all the other solutions, such as on-premise applications. For example, EBS or JD Edwards EnterpriseOne. Since it was an acquired solution from Oracle, some distance or gap has been formed.

How was the initial setup?

JD Edwards EnterpriseOne's initial setup is very easy. We have created some migration tools for master and transactional data in an automated way.

What's my experience with pricing, setup cost, and licensing?

JD Edwards EnterpriseOne has a lot of value for the money. The implementation cost and license cost are quite reasonable compared to other solutions, such as Oracle EBS or SAP.

What other advice do I have?

My advice to others is they should know the way the world has changed post-pandemic. They should think about cloud solutions so they aren't dependent on hosting it on their premise. Somebody has to be in person available to support this solution.

I rate JD Edwards EnterpriseOne a nine out of ten.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
IT Director - Latin America at a logistics company with 5,001-10,000 employees
Real User
Jan 10, 2022
Valuable financial model for sales, pricing, and inventory
Pros and Cons
  • "I think it is strong in sales, inventory, and pricing."
  • "We use this solution for the financial model, accounts receivable with payments, accounting, fixed assets, inventory, and purchasing, and we are a quite large B2B company."
  • "Something that could be included is a supply chain management system. That's what we're looking for."

What is our primary use case?

We use this solution for the financial model. We use it for accounts receivable, with payments, accounting, fixed assets, inventory, and purchasing.

We are a quite large B2B company. The solution is deployed on-premise.

What is most valuable?

I think it is strong in sales, inventory, and pricing.

What needs improvement?

Something that could be included is a supply chain management system. That's what we're looking for.

For how long have I used the solution?

I have been using this solution for 25 years.

What do I think about the stability of the solution?

Stability is good.

What do I think about the scalability of the solution?

Scalability is good. We can do a lot without any problems. We have about 600 people using this solution.

How was the initial setup?

Setup is simple. For deployment, we used eight people to run the software.

What about the implementation team?

We used both consultants and resellers for deployment.

What's my experience with pricing, setup cost, and licensing?

The licensing costs are on a yearly basis, and there are no additional costs.

What other advice do I have?

I would rate this solution 10 out of 10.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer1089996 - PeerSpot reviewer
ERP Auditor at a construction company with 10,001+ employees
Real User
Jan 6, 2022
An expensive solution which rates unfavorably with SAP for efficiency and lacks sufficient backend support, but provides stability
Pros and Cons
  • "The solution is stable."
  • "If used properly, one can see a return on his investment."
  • "We found that the system was unable to address many of our concerns, especially when it comes to project management."
  • "We actually found it to be quite hard to use and to lack user-friendliness, which is the reason we decided to move."

What is our primary use case?

We are using the latest version. 

We use the solution for operational requirements, including procurement, inventory and management. As we are advocates of contraction, we cover almost everything within the system. 

What needs improvement?

We found that the system was unable to address many of our concerns, especially when it comes to project management. We actually found it to be quite hard to use and to lack user-friendliness, which is the reason we decided to move. 

While the overall function for providing coverage is good, the way the system works turned out to be a bit difficult. Efficiency was an issue, as well as user-friendliness. Something which would take five minutes in a standard ERP, takes 10 with the solution. The method of handling the entire transactions should be greatly simplified.

When it comes to scalability, a much larger team is needed to handle the system than would otherwise be the case with an SAP solution. 

The solution is really expensive. 

If used properly, one can see a return on his investment. If not, it will cost a person a lot of money. It's that simple. 

I have worked with technical support and it actually involves two types of consultants, one technical and the other functional. The technical requirements, such as coding, which comprise the backend, should have more people involved for delivering what is needed.

For how long have I used the solution?

We have been using JD Edwards EnterpriseOne in excess of four to five years. 

What do I think about the stability of the solution?

The solution is stable.

What do I think about the scalability of the solution?

When it comes to scalability, a much larger team is needed to handle the system than would otherwise be the case with an SAP solution.

The solution is used extensively in our organization. 

How are customer service and support?

I have worked with technical support and it actually involves two types of consultants, one technical and the other functional. The technical requirements, such as coding, which comprise the backend, should have more people involved for delivering what is needed. 

Which solution did I use previously and why did I switch?

We have plans to move to another solution. 

What about the implementation team?

Much cost-consuming staff is needed for deployment and maintenance. 

What was our ROI?

If used properly, one can see a return on his investment. If not, it will cost a person a lot of money. It's that simple.

What's my experience with pricing, setup cost, and licensing?

The solution is really expensive.

Which other solutions did I evaluate?

When it comes to scalability, a much larger team is needed to handle the system than would otherwise be the case with an SAP solution.

What other advice do I have?

The deployment is handled through a third party; in which we have a team of consultants. They handle everything, from the setup, to the implementation, to the training. 

My advice to others is that they use what is available in the system and not attempt to exceed its capacity. 

I rate JD Edwards EnterpriseOne as a five out of ten. 

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer989847 - PeerSpot reviewer
Technical Architect at a tech services company with 51-200 employees
Real User
Nov 2, 2021
Brings operational efficiency, highly configurable, and pretty stable
Pros and Cons
  • "It is highly configurable. You have a choice in terms of how you want to run it. You can run it in your own data center, in a private cloud, or in a public cloud. The choice is really up to the customer."
  • "It brings operational efficiency by integrating different processes within the organization into one system."
  • "They have been improving it every day, but it could have more automation."

What is our primary use case?

I help implement it, set it up, and support it. It is really good for clients who use it for financials, supply chain, payroll, human resources, and manufacturing, so almost everything.

I use multiple versions of it, such as 9.0, 9.1, and 9.2, because I support many customers. In terms of deployment, the customers have all kinds of deployments such as traditional data centers, public cloud, and private cloud.

How has it helped my organization?

It brings operational efficiency by integrating different processes within the organization into one system. It also brings best practices of the industry into your processes. You can configure the processes within the software in a way that they align with the best practices that exist in the industry.

What is most valuable?

It is highly configurable. You have a choice in terms of how you want to run it. You can run it in your own data center, in a private cloud, or in a public cloud. The choice is really up to the customer.

What needs improvement?

They have been improving it every day, but it could have more automation. 

For how long have I used the solution?

I have been working with this solution for 19 years. 

What do I think about the stability of the solution?

It is pretty stable now. There were earlier releases that weren't as stable, but it is becoming more and more stable every day.

What do I think about the scalability of the solution?

It can scale if architected well. It is highly configurable, and it is dependent on how a customer chooses to set it up. It is built to scale for 5,000 users. It is not really a limit, but 5,000 or less is where it performs well.

How are customer service and support?

Their technical support is good.

Which solution did I use previously and why did I switch?

Our clients have used legacy systems, homegrown systems, and other ERP solutions.

How was the initial setup?

It is complex. In terms of deployment, you can get it all up and running within a month, but its implementation is a long process. It depends on the size of the organization and the number of processes they're trying to implement. So, implementations can take anywhere from six months to two years, depending on how big the organization is.

The number of staff required for deployment and maintenance depends on the implementation. In terms of their roles, there are system admin and developers. Then there are application consultants or business analysts. They are the people who have expertise in a particular domain such as financials, supply chain, or manufacturing. So, it depends on the different processes that you are going to set up in JD Edwards. You could have an organization that is only implementing financials, and in that case, you only need one financial SME, but if you have an organization that is going to implement financials, manufacturing, and supply chain, you're going to need SMEs for these areas.

What's my experience with pricing, setup cost, and licensing?

It depends on the number of users and the modules that you want to buy. It is licensed on a perpetual license basis. You buy the license costs upfront, and then there is maintenance for support that you pay every year, which is typically about 20%.

The expense also depends on an organization's IT strategy, such as whether they're going to support the system internally or whether they're going to get an external vendor like my company to help support it.

What other advice do I have?

Make sure that you have the right strategy on whether you're going to support it internally or you're going to hire an external vendor for it. It needs a specialized skill set; it is not something that anyone can just support.

I would rate it an eight out of 10. This is based on what I've heard from my customers and people who use other solutions. I haven't worked with too many other products to give a fair comparison.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Download our free JD Edwards EnterpriseOne Report and get advice and tips from experienced pros sharing their opinions.
Updated: June 2026
Buyer's Guide
Download our free JD Edwards EnterpriseOne Report and get advice and tips from experienced pros sharing their opinions.