JD Edwards EnterpriseOne Reviews

Every single module has some particular value depending on who the type of user is. For example, the Address Book is a master data feature. It offers a lot of different types of credits and collections. It allows you to hone in on the credit holds, allows you to be specific if you need some customer statements, or provides reminder letters. It allows you different cross-language functionality, which we need across the different countries that we're in. It allows you to have different payment terms. It has this Address Book by line of business, so that if you had multiple business units, you could hone in on each credit and collection based upon each business unit specific, while using the same, single customer.

The product is pretty spot on. The nicest feature that I love about Address Book, and just JD Edwards in general, is that it always gives you an inquiry screen before you actually add an order entry, and it always allows you. But before you delete something, it always questions you, "Are you sure you really want to do this?" No matter what version you're in, it always asks you that -- tried and true.

There's a lot of patches and bugs that come along when you're doing your upgrade that were not found or hidden during the user-acceptance testing. So now there's a lot of base lines that have to be applied, so that's rather disappointing.

We've been on JD Edwards for a while now. It was on our previous platform, and it was used by most of our regions, so this was decided back in 2008.

We've had no issues with deployment.

I just went live with an upgrade, so it's not stable. We have tons of disconnects. We just went up on the Oracle Cloud, and it has horrendous stability, with internet browser issues, compatibility issues, and we're trying to determine if it is on the network side of my local network or is it on the Oracle side.

We're still investigating whether it will scale. We've only been live for six weeks, so it's a critical product that's being highly reviewed. But we're taking it one step at a time.

If it's critical and we keep raising it, as long as there's a ticket, technical support will respond to us. Even if we go to the top of Oracle, they still need a ticket. Then they'll double-check your work, and so they really want it to be specific before they'll actually proceed with anything else.

The initial setup is complex because you're going up on the cloud. Coming from where we were before to where we are now took us about two-and-a-half years.

I'd encourage others to use it, but I've been using JD Edwards for a very long time. Others would choose an SAP product over this because they over a full-blown solution. If your data isn't aligned and you don't have all the garbage taken out, you're going to end up with the same bad system you had before you implemented it.

I like JD Edwards as I was in on the ground floor with it. I learned it from the bottom up, so I think it's easy to use. I know how to navigate around it and to find everything I need, as opposed to having to go outside the system and the way we've set it up in our company.

If you're honest about it, users are never 100% happy. They always think, "oh, this was better than that," but it's hard to come up with one single thing or a couple of small things.

We've done customizations within JD Edwards that aren't part of the out-of-the-box solution. This is one area that could be improved -- the features that can be changed to fit your own organization.

We went live with JD Edwards about nine years ago in March of 2007.

I don't recall having any issues with deployment. As far as I can remember, it deployed without issues.

As far as stability goes, there's been the occasional downtime, but not anything that we haven't been able to handle beyond our scheduled outages, and those usually run fairly consistently.

About a year ago, we did an upgrade where we brought on two new facilities, so we had two existing plant locations and we upgraded our system and then brought them all online within a month. We added probably double the amount of users within a month and we didn't experience any system downtime as a result. As far as I know, they might have and not told us. I was still a user at that time. So, from my perspective, we've had no issues with scalability.

I have not personally used technical support, but I haven't heard anything negative from the team that has.

We were on an AS/400 system prior to this. Then the company that owned us at the time had to get off of that system and bring it on to a new system and they decided to go with JD Edwards.

I don't know as I wasn't involved in the setup. I haven't heard that it was particularly complex.

You have to consider all options, but you have to know your business well, that is, what you're processes are and how the software will best fit your business needs in the most straightforward way. If you're in a manufacturing facility and you only make five products, and you don't need a lot of customization because you're more specialized, it might be easier. I think that's a big thing to know, know your requirements and what you're looking for to make sure that the software will fit within your business requirements.

Proven Warehouse management software available now from Oracle. There are a large number of installations and the software covers most aspects of warehouse and inventory management. You can get all standard features from picking and packing lists to label printing and interfaces to shipping companies like UPS and Fedex.

The software is highly modular and thereby exposes the risk of different implementation choices for each module. Some customization is needed for scanning devices which may be different at each installation. Since it is a package software, the number of database objects are too many and their names are very cryptic.

Overall a good software and allows for a quick operational setup. Try to choose Linux operating system setup for all it's modules. It is quite difficult to find many experienced people trained to handle JD Edwards implementation. Works well with other Oracle software like PeopleSoft.