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Chief Financial and Operating Officer at a tech services company with 11-50 employees
Real User
Aug 3, 2020
The main strength is the provision of a clear audit trail and the ability to adapt according to need
Pros and Cons
  • "The solution is very customizable according to business needs."
  • "Financial side could be expanded by bringing in things like the IMS."

What is our primary use case?

I do a lot of research for our customers, the aim being to provide them with a great solution for their environment. I don't focus on one company or on one product. It's important to figure out which system will actually provide the best return on investment for the business and the industry. I'm a customer and reseller of JD Edwards and my position in the company is COA. Our company also has a partnership with Oracle and with Microsoft. 

What is most valuable?

I like the fact that the solution is very customizable according to business needs and adaptive throughout your business processes. It's not very rigid but they've also got all IRFS standards in line for whenever something changes, and you can just apply that to your accounting standards. The strength of the product is that it provides an audit trail regarding what has happened and who was responsible. It's also a very easy to use solution. Already for many years, on the manufacturing side, the orchestrator and the robotics were already in place. It was already embedded as part of the process and their functionality was really good.

What needs improvement?

I think they could maybe expand the financial side. It's not complex but they could perhaps bring in things like the IMS. Aside from that, I think the manufacturing is really good. I think it's one of the best of all the ERPs, they have very good manufacturing.

It's difficult to pinpoint additional features to include because everything depends on your company and the industries and clients you work with because normally what JD Edwards does is follow the needs of the client and industry standard specifics. They constantly make small improvements and implement innovations. That said, I would like to see more use cases so new customers can see references from existing customer experiences in different industries. 

For how long have I used the solution?

I've been working with this solution since 1991. 

Buyer's Guide
JD Edwards EnterpriseOne
January 2026
Learn what your peers think about JD Edwards EnterpriseOne. Get advice and tips from experienced pros sharing their opinions. Updated: January 2026.
881,757 professionals have used our research since 2012.

How are customer service and support?

We generally get support from our internal consultants who gained experience years ago from clients and consultants who communicated regularly. That's generally how issues are resolved and the consultants on the technical side probably resolve servicing questions and the like. I think the consultants within JD Edwards EnterpriseOne are very self-sufficient.

How was the initial setup?

The initial setup is not complex. If you just follow the instructions then the set up is fine. You just need to grasp the terminology that they're using and the structures of the data and the cloud, and follow what they tell you to do and you'll be fine. You don't really need to be a rocket scientist, there's a logic that you need to apply.

What other advice do I have?

In around 2007, JD Edwards went through a dip and most customers moved to other solutions. Here in South Arica, most government institutions and other clients actually started buying SAP. The company then started doing quite a bit of research and made drastic improvements. Today there are few ERP systems that can actually compete with JD Edwards EnterpriseOne.

For a long time already, it's been possible to run the solution on any mobile app. I like the fact that there is competition because you need different ERP's that work in certain sectors or certain industries and don't always try to cover everything. For example, there are certain ERP's which are very strong in financial institutions.

I would rate this solution a 10 out of 10. 

Which deployment model are you using for this solution?

Hybrid Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
Manager at a construction company with 1,001-5,000 employees
Real User
Dec 13, 2018
It has simplified the process completely, and on par with the other ERPs that are available in the market now.
Pros and Cons
  • "It has simplified the process completely, and even though it has many features which are available in the market now, but it is on par with the other ERPs that are available in the market now."
  • "We do a straight forward, simple plug and play installation so there are no problems technically now."
  • "Originally, there were some complications with implementation."

How has it helped my organization?

It has simplified the process completely, and even though it has many features which are available in the market now, but it is on par with the other ERP software solutions available in the market now.

What is most valuable?

One feature is that J.D. Edwards supports any software it integrates with.

For how long have I used the solution?

More than five years.

What do I think about the stability of the solution?

It's a 100% stable product. In past versions, there were issues of instability. But, now it is entirely stable, as long as it is properly maintained and properly implemented.

What do I think about the scalability of the solution?

It can be scalable to any extent. There are no issues and no boundaries. We find for J.D. Edwards to scale. It can serve small medium and large enterprises at the same time.

How was the initial setup?

Originally, there were some complications with implementation. But now, it is very simple to set up and get everything going in a couple of months. Oracle has done tremendous work on improving the issues that we were facing on the J.D. Edwards front, and they fixed all those issues. Now we do a straight forward, simple plug-and-play installation, so there are no problems technically now.

What's my experience with pricing, setup cost, and licensing?

The pricing of this solution costs an arm and a leg. This keeps the customers away from going for J.D. Edwards.

Which other solutions did I evaluate?

We compared:

We selected JD Edwards because technically it was sound, and commercially, it came at a good price. It was a great value.

What other advice do I have?

When looking for a new product, definitely consider:

  • Stability
  • IT technology
  • Value
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
JD Edwards EnterpriseOne
January 2026
Learn what your peers think about JD Edwards EnterpriseOne. Get advice and tips from experienced pros sharing their opinions. Updated: January 2026.
881,757 professionals have used our research since 2012.
it_user818793 - PeerSpot reviewer
Consultant
User
Feb 28, 2018
Access and visibility of different business processes on a single UI
Pros and Cons
  • "Access and visibility of different business processes on a single UI."
  • "Needs better integration with IoT solutions."

What is our primary use case?

  • Financial management
  • Operations management
  • Integration with distribution and retail software

How has it helped my organization?

  • Cost management
  • Sales reporting
  • Accounting and manufacturing controls, with a low cost of management, within a very small IT team (less than six people).

What is most valuable?

  • BI reporting and customization
  • Easy configuration
  • Access and visibility of different business processes on a single UI. 

What needs improvement?

  • Workflow management
  • Integration with IoT solutions
  • Ease of deployment over Microsoft products (aside from Oracle DBMS).

For how long have I used the solution?

Less than one year.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
CIO at a energy/utilities company with 1,001-5,000 employees
Real User
Oct 2, 2017
Expedites flexible personalization and product scalability, although tech support needs enhancement

What is most valuable?

Maximizes the investment via industry focus, flexible personalization, configuration, product scalability, and mobile options.

How has it helped my organization?

Productivity, efficiency, automation and process simplification.

What needs improvement?

All areas across the company, providing a strong platform in order to improve and accelerate business processes.

For how long have I used the solution?

15 years.

What do I think about the stability of the solution?

Minor issues.

What do I think about the scalability of the solution?

No.

How are customer service and technical support?

In a few words, the support is good. The only concern is that they don’t have enough knowledge of AS400 and JDE EOne combination.

Which solution did I use previously and why did I switch?

No.

How was the initial setup?

The initial setup was mostly quiet.

What's my experience with pricing, setup cost, and licensing?

Some modules are expensive and there is an annual software maintenance cost as well.

Which other solutions did I evaluate?

No.

What other advice do I have?

It is really important to select the correct partner for implementing this kind of project.

In our case the decision was to split the project into three stages.

  1. Procure to Pay Process
  2. Order to Cash Process and finally
  3. Commercial Process.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
it_user683469 - PeerSpot reviewer
Functional Consultant & Advisor at a construction company with 5,001-10,000 employees
Vendor
Jun 29, 2017
Easy to set up, user friendly, and continuous functional and technology enhancements.​

What is most valuable?

Easy to set up, user friendly, and continuous functional and technology enhancements.

How has it helped my organization?

Good example was locating, tracing, and tracking transactions and this wasn’t easy before having the ERP.

What needs improvement?

Customer / Supplier Relationship.

For how long have I used the solution?

20 years.

What do I think about the stability of the solution?

I would scale stability 8 out of 10.

What do I think about the scalability of the solution?

No

How are customer service and technical support?

Good.

Which solution did I use previously and why did I switch?

No

How was the initial setup?

Straightforward in many ways, defining COA, master files, and setting up parameters.

What's my experience with pricing, setup cost, and licensing?

Customers should look for ERP solution that more or less satisfies their own business requirements.

Which other solutions did I evaluate?

Microsoft Dynamics.

What other advice do I have?

Customers should have well-defined business processes and workflows regardless of the ERP product.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
it_user616518 - PeerSpot reviewer
JD Edwards EnterpriseOne Specialist at a non-tech company
Vendor
Mar 13, 2017
Development tool that provides reporting and online data. The warehouse and logistic systems need improvement.

What is most valuable?

It is user friendly and an easy tool for development.

How has it helped my organization?

  • Data integrity
  • Fast reporting system
  • Easy access through web explorer
  • Reduces paperwork
  • Online data

What needs improvement?

The warehouse and logistic systems need improvement.

For how long have I used the solution?

We have been using EnterpriseOne since 2007.

What do I think about the stability of the solution?

We had system corruption twice. This was fixed by installing the full package and then regenerating it.

What do I think about the scalability of the solution?

We encountered issues with scalability. This was mostly because of our old version, E8.11.

Which solution did I use previously and why did I switch?

Our company was using AS400 with OS400 with RPG programming. We switched to E8.11 due to limited technical support.

How was the initial setup?

The setup was very complex, since we are still using the AS400 platform with a DB2 database.

Which other solutions did I evaluate?

We evaluated SAP, but it was more expensive.

What other advice do I have?

I always advise people to implement the latest version, regardless of the product.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
it_user621828 - PeerSpot reviewer
JD Edward Technical Consultant at a tech services company with 51-200 employees
Consultant
Mar 7, 2017
The EDI and z-file processing features allow clients to integrate legacy systems.

What is most valuable?

  • JDE software development kit, including application design aid, report design aid, data dictionary, table design aid, business view design aid, table conversion, EDI (electronic data interchange), named event rule, C business functions, UPK (user productivity kit), business services.
  • In JDE Version 9.1: E1 pages, one-view reporting, Cafe One, watch list.
  • In JDE Version 9.2: IoT (Internet of Things)

All are valuable features of this product. So, all these features are very important, but from my point of view, I like EDI and z-file processing; these features allow clients to integrate old legacy systems into the JDE Enterprise One System.

How has it helped my organization?

Our organization is totally a development team; we have developed applications and report components per client requirements, so as of right now, I would not be able to provide an example of how this product has improved the way my organization functions.

What needs improvement?

Currently, you are not able to copy the NER in the software development framework.

There is also room for improvement in business services and IoT.

For how long have I used the solution?

I have used it for the last 4.6 years; mostly working from the technical side.

What do I think about the stability of the solution?

We have not encountered any stability issues.

What do I think about the scalability of the solution?

We have not encountered any scalability issues.

How are customer service and technical support?

I think technical support is 10 out of 10.

Which solution did I use previously and why did I switch?

We did not previously use a different solution.

What's my experience with pricing, setup cost, and licensing?

I don't know about price and licensing but JDE is one of the best software, which satisfies client requirements easily.

Which other solutions did I evaluate?

I don't know if other products were evaluated.

What other advice do I have?

I think JDE would be the best to implement it.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
it_user617391 - PeerSpot reviewer
Lead Developer at a tech services company with 51-200 employees
Consultant
Mar 3, 2017
We use it for warehouse automation for a logistic company.

How has it helped my organization?

It carries out warehouse automation for a logistic company.

What needs improvement?

The application is growing and should include a lot of improvements over a short period of time.

For how long have I used the solution?

I have used this solution for around 15 years.

What do I think about the stability of the solution?

There were no stability issues.

What do I think about the scalability of the solution?

We did not have any scalability issues.

How is customer service and technical support?

The technical support level is quite good.

How was the initial setup?

This product is an ERP tool. The level of complexity depends on a lot of variables. Generally, it is straightforward.

What's my experience with pricing, setup cost, and licensing?

This product is for medium/large companies, i.e., those with sales of more than €20 million.

What other advice do I have?

Find a good IT company to implement it. A project could fail if you don't have the correct partner.

Disclosure: My company has a business relationship with this vendor other than being a customer. We are Oracle partners.
PeerSpot user
Buyer's Guide
Download our free JD Edwards EnterpriseOne Report and get advice and tips from experienced pros sharing their opinions.
Updated: January 2026
Buyer's Guide
Download our free JD Edwards EnterpriseOne Report and get advice and tips from experienced pros sharing their opinions.