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Virendra Phophaliya - PeerSpot reviewer
Senior Director at LTI - Larsen & Toubro Infotech
Real User
Top 5Leaderboard
Flexible, plenty of modules, and highly configurable
Pros and Cons
  • "The most valuable features of JD Edwards EnterpriseOne are the flexibility of the configuration, it is highly configurable. It is not rigid as other solutions, such as SAP. They have recently added a custom workflow approach and approval workflows."
  • "Treasury management is typically used in forex, loans, trade management and property management is not available. The solution could improve if they added them."

What is our primary use case?

Our parent company is heavily into engineering, manufacturing, and life sciences. Most of our customers using JD Edwards EnterpriseOne is a mixture of manufacturing and life sciences. They are heavy on most of the modules, such as sales, distribution, manufacturing, and finance.

This solution can be deployed on the cloud or on-premise.

What is most valuable?

The most valuable features of JD Edwards EnterpriseOne are the flexibility of the configuration, it is highly configurable. It is not rigid as other solutions, such as SAP. They have recently added a custom workflow approach and approval workflows.

What needs improvement?

Treasury management is typically used in forex, loans, trade management and property management is not available. The solution could improve if they added them. 

For how long have I used the solution?

I have been using JD Edwards EnterpriseOne for approximately 20 years.

Buyer's Guide
JD Edwards EnterpriseOne
August 2025
Learn what your peers think about JD Edwards EnterpriseOne. Get advice and tips from experienced pros sharing their opinions. Updated: August 2025.
865,384 professionals have used our research since 2012.

What do I think about the stability of the solution?

The stability of JD Edwards EnterpriseOne on-premise could have some latency at times, but not always. When it comes to bulk data it might be a problem from the customer side when they don't have adequate provision for RAM or hardware.

The latency could be 5 to 10 percent of customers who are large companies, and data volume is a lot, that's the only issue that I have seen. JD Edwards EnterpriseOne has improved because of the additional tools for reporting, when we're reporting, the issue has been resolved. Otherwise, typical the PDF where we used to do a lot of customization for reports is now very good.

How are customer service and support?

The support from Oracle is quite good. In the last two or three years, the entire focus from Oracle is towards the cloud. Though a good level of support is available, they are more focused on the cloud, while a little bit less attention to all the other solutions, such as on-premise applications. For example, EBS or JD Edwards EnterpriseOne. Since it was an acquired solution from Oracle, some distance or gap has been formed.

How was the initial setup?

JD Edwards EnterpriseOne's initial setup is very easy. We have created some migration tools for master and transactional data in an automated way.

What's my experience with pricing, setup cost, and licensing?

JD Edwards EnterpriseOne has a lot of value for the money. The implementation cost and license cost are quite reasonable compared to other solutions, such as Oracle EBS or SAP.

What other advice do I have?

My advice to others is they should know the way the world has changed post-pandemic. They should think about cloud solutions so they aren't dependent on hosting it on their premise. Somebody has to be in person available to support this solution.

I rate JD Edwards EnterpriseOne a nine out of ten.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer989847 - PeerSpot reviewer
Technical Architect at a tech services company with 51-200 employees
Real User
Brings operational efficiency, highly configurable, and pretty stable
Pros and Cons
  • "It is highly configurable. You have a choice in terms of how you want to run it. You can run it in your own data center, in a private cloud, or in a public cloud. The choice is really up to the customer."
  • "They have been improving it every day, but it could have more automation."

What is our primary use case?

I help implement it, set it up, and support it. It is really good for clients who use it for financials, supply chain, payroll, human resources, and manufacturing, so almost everything.

I use multiple versions of it, such as 9.0, 9.1, and 9.2, because I support many customers. In terms of deployment, the customers have all kinds of deployments such as traditional data centers, public cloud, and private cloud.

How has it helped my organization?

It brings operational efficiency by integrating different processes within the organization into one system. It also brings best practices of the industry into your processes. You can configure the processes within the software in a way that they align with the best practices that exist in the industry.

What is most valuable?

It is highly configurable. You have a choice in terms of how you want to run it. You can run it in your own data center, in a private cloud, or in a public cloud. The choice is really up to the customer.

What needs improvement?

They have been improving it every day, but it could have more automation. 

For how long have I used the solution?

I have been working with this solution for 19 years. 

What do I think about the stability of the solution?

It is pretty stable now. There were earlier releases that weren't as stable, but it is becoming more and more stable every day.

What do I think about the scalability of the solution?

It can scale if architected well. It is highly configurable, and it is dependent on how a customer chooses to set it up. It is built to scale for 5,000 users. It is not really a limit, but 5,000 or less is where it performs well.

How are customer service and support?

Their technical support is good.

Which solution did I use previously and why did I switch?

Our clients have used legacy systems, homegrown systems, and other ERP solutions.

How was the initial setup?

It is complex. In terms of deployment, you can get it all up and running within a month, but its implementation is a long process. It depends on the size of the organization and the number of processes they're trying to implement. So, implementations can take anywhere from six months to two years, depending on how big the organization is.

The number of staff required for deployment and maintenance depends on the implementation. In terms of their roles, there are system admin and developers. Then there are application consultants or business analysts. They are the people who have expertise in a particular domain such as financials, supply chain, or manufacturing. So, it depends on the different processes that you are going to set up in JD Edwards. You could have an organization that is only implementing financials, and in that case, you only need one financial SME, but if you have an organization that is going to implement financials, manufacturing, and supply chain, you're going to need SMEs for these areas.

What's my experience with pricing, setup cost, and licensing?

It depends on the number of users and the modules that you want to buy. It is licensed on a perpetual license basis. You buy the license costs upfront, and then there is maintenance for support that you pay every year, which is typically about 20%.

The expense also depends on an organization's IT strategy, such as whether they're going to support the system internally or whether they're going to get an external vendor like my company to help support it.

What other advice do I have?

Make sure that you have the right strategy on whether you're going to support it internally or you're going to hire an external vendor for it. It needs a specialized skill set; it is not something that anyone can just support.

I would rate it an eight out of 10. This is based on what I've heard from my customers and people who use other solutions. I haven't worked with too many other products to give a fair comparison.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
JD Edwards EnterpriseOne
August 2025
Learn what your peers think about JD Edwards EnterpriseOne. Get advice and tips from experienced pros sharing their opinions. Updated: August 2025.
865,384 professionals have used our research since 2012.
SUDEEP PATIL - PeerSpot reviewer
JD Edwards E1 Technical Lead at Reliasys Technolgies Pvt. Ltd.
Real User
Top 20
Provides tools for human resources and the financial management features are convenient and helpful
Pros and Cons
  • "The financial management features are convenient and helpful in JD Edwards EnterpriseOne."
  • "Implementing JD Edwards EnterpriseOne can have its challenges. For example, we faced issues like timeout exceptions in a recent integration project while pulling data from third-party systems."

What is our primary use case?

We create use cases for clients after completing deployment, development, and unit testing; the end users are given access to the solution for testing before the final handover. We typically prepare these use cases in Word or Excel format.

How has it helped my organization?

I have experience with various modules in JD Edwards EnterpriseOne, including finance, sales order management, procurement, manufacturing, and transportation. I'm familiar with the master tables for each module and have even developed a custom transformation model for a client. This involved creating functional specifications and building the model from scratch to meet their business needs.

Regarding supply chain management, it dramatically enhances distribution operations by streamlining processes from procurement to sales order completion. It includes understanding the entire cycle, such as entering sales orders, submitting them for end processes like shipment confirmation and invoicing, and closing orders after sales updates. Similarly, in procurement, the critical step of voucher matching ensures transaction accuracy and efficiency.

What is most valuable?

The financial management features are convenient and helpful in JD Edwards EnterpriseOne.

What needs improvement?

Implementing JD Edwards EnterpriseOne can have its challenges. For example, we faced issues like timeout exceptions in a recent integration project while pulling data from third-party systems. It required careful consideration of interface options for integration with external systems. We decided to use Orchestration, an advanced tool in JD Edwards, to overcome these challenges and ensure smooth connectivity with external systems. Challenges like these are part of the implementation process but can be effectively managed with the right tools and approach. Another area that needs enhancement is the pricing structure, making it more competitive. Additionally, focusing on more automation features would be beneficial. JD Edwards is already great for integration projects, but further improvements in these areas would make it even more appealing to clients starting ERP projects from scratch.

For how long have I used the solution?

I have thirteen years of experience with JD Edwards EnterpriseOne. 

What do I think about the stability of the solution?

It's very stable and flexible across different modules like finance, document management, order management, transportation, inventory, and manufacturing.

What do I think about the scalability of the solution?

It is a scalable solution. I would rate the product an eight out of ten.

How was the initial setup?

After the development and testing phase, we move the project status to a specific phase for deployment, such as "work in progress" or another designated status based on project setup. Then, a deployment consultant takes over to handle the deployment process.

What other advice do I have?

Overall, I would rate the solution a seven out of ten. 

Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
Senior Project Manager at Clarisity Solution
Real User
Accounts Payable and Procurement modules are stable and useful features
Pros and Cons
  • "The solution’s Accounts Payable and Procurement modules are the most stable and quite useful compared to other finance modules."
  • "The Fixed Asset module is not desirable because it is complicated."

What is our primary use case?

Recently, we helped one of our clients to implement centralized procurement using the solution. Our clients used to handle their procurement activities separately for individual countries. Now, they have centralized procurement. We do not implement the solution for our clients. We do small projects like improvements to the existing systems.

What is most valuable?

The solution’s Accounts Payable and Procurement modules are the most stable and quite useful compared to other finance modules. For modules related to finance, we are quite satisfied with the AP, General Accounting, Procurement, Sales, and Inventory modules.

What needs improvement?

During our procurement centralization project, we noticed that the EDI interface is slightly complicated. Certain fields are insignificant, but we have to enter information into those fields because the system would not proceed further without those inputs. So, the EDI interface should be improved. The Fixed Asset module is not desirable because it is complicated.

Though the solution has a lot of good features, I do not like the dashboard. If VA tools can be integrated into the solution, it will be helpful for key decision-makers in the organization, like CFOs and CIOs. Currently, these decision-makers rely on a separate VA tool to obtain information.

For how long have I used the solution?

I have been using JD Edwards since 2007.

What do I think about the stability of the solution?

The stability of the solution has been a challenge. I would rate stability a seven out of ten.

What do I think about the scalability of the solution?

The scalability of the product is not great. Some users are more comfortable with SAP as compared to JD Edwards. Our clients are generally medium-sized enterprises. I rate the scalability a five out of ten.

How are customer service and support?

The technical support is good. Oracle responds to the queries we post. They are quite knowledgeable. Support has not been a challenge for us.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

In my previous organization, I used Tally. JD Edwards is a much more vast and better tool when compared to Tally. The best part about JD Edwards is that it is an integrated system. All the modules are interrelated. The transactions are interfaced with the finance system, which serves as a reporting mechanism.

If a client asks us to create a new report, our developer takes more time to create the report. If there were any tools available within JD Edwards, it could have helped the developer to code faster.

How was the initial setup?

Since I have been working with the solution for around 15 years, I find the initial setup and configuration simple and straightforward. We need basic experience and domain knowledge to easily understand the configuration and setups. I rate the initial setup a nine out of ten.

What about the implementation team?

The deployment of the solution does not take much time. It is manageable. The CNC administrator team manages the deployment. Deployment is not a challenge.

What other advice do I have?

I am a subject matter expert for finance. People looking to start using JD Edwards should look at the chart of accounts and other basic setups in the finance modules to get an overview of the solution. I would rate the solution an eight out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
Enterprise Architect at Assore
Real User
Stable and solid with reasonable licensing costs
Pros and Cons
  • "A stable and solid product."
  • "Lacking in certain areas of support."

What is most valuable?

This is a stable and solid product. 

What needs improvement?

We've lost the second and third layer of support to a company that specializes in JD Edwards, so they do all the changes for us. 

For how long have I used the solution?

I've been using this solution for 12 years. 

What do I think about the stability of the solution?

We have some small issues but the stability is fine. 

What do I think about the scalability of the solution?

The scalability is good. 

How are customer service and support?

We have a monthly SOA meeting. Tech support is always busy with tickets, incidents, changes and service requests.

How was the initial setup?

The initial setup is somewhere between straightforward and complex. It was not straightforward, but it was done a while ago and would likely be simpler these days. We used a third party for our implementation 12 years ago. We now have 600 users. 

What was our ROI?

We've seen a return on our investment. 

What's my experience with pricing, setup cost, and licensing?

The licensing costs are reasonable. 

What other advice do I have?

I recommend this solution and rate it 10 out of 10. 

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Luciano Barroso - PeerSpot reviewer
Innovation Director at MPL Corporate Software
Real User
Flexible as it allows personalization, and it has an improved user interface
Pros and Cons
  • "Flexibility is the most valuable aspect of JD Edwards EnterpriseOne because it allows customization."
  • "What would make JD Edwards EnterpriseOne better is more straightforward project implementation, including reducing the costs associated with upgrading projects."

What is our primary use case?

JD Edwards EnterpriseOne has different use cases here in Brazil. The solution is used by various different companies, but my company usually works with agribusiness, health, financial, gas and oil companies.

What is most valuable?

Flexibility is the most valuable aspect of JD Edwards EnterpriseOne because it allows personalization.

I also like the excellent user experience and improved user interface in the newest version of JD Edwards EnterpriseOne.

What needs improvement?

What would make JD Edwards EnterpriseOne better is an improvement in the reporting tool.

In the future, I want Oracle to continue investing time in JD Edwards Orchestrator because it provides great improvements to automate business tasks and create integrations easily.

For how long have I used the solution?

I have sixteen years of experience with JD Edwards EnterpriseOne.

What do I think about the stability of the solution?

JD Edwards EnterpriseOne is a stable solution, so it's a ten out of ten in terms of stability.

What do I think about the scalability of the solution?

JD Edwards EnterpriseOne scalability is good. You can host the solution on an on-premise machine. You can also install it on the cloud. When you install JD Edwards EnterpriseOne on the cloud, you can scale it whenever, so its scalability level still depends on your architecture and infrastructure.

Regarding scalability, JD Edwards EnterpriseOne is a nine out of ten.

How are customer service and support?

The technical support for JD Edwards EnterpriseOne is good. My team needs to open a service request, and then support gives my team the answer and resolution, so it's good.

How was the initial setup?

Regarding the initial setup of JD Edwards EnterpriseOne, its difficulty level depends on the size of the company and the business requirements. Still, JD Edwards EnterpriseOne is not a complex ERP system to set up.

My company has no complaints about the setup, so it's okay. It's a nine out of ten, setup-wise.

What's my experience with pricing, setup cost, and licensing?

Upgrading projects can make JD Edwards EnterpriseOne costlier, so it needs cost reduction in this area.

What other advice do I have?

My company is an Oracle partner. I have experience with one of the Oracle on-premise ERPs, JD Edwards EnterpriseOne.

I've worked with different versions of the solution, old and new.

Maintaining JD Edwards EnterpriseOne requires at least one technical consultant and two to three functional consultants, depending on the business model. A developer is needed when creating new applications and reports.

I advise anyone planning to use JD Edwards EnterpriseOne to keep it up-to-date because Oracle provides new functionalities, so you should continually update the solution to the latest version. Keep an annual upgrade schedule, so you always have your JD Edwards EnterpriseOne in the upgraded version.

My rating for the solution is ten out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
Rohit Trivedi - PeerSpot reviewer
Lead Consultant at Infosys
Real User
Cost-effective and customizable
Pros and Cons
  • "EnterpriseOne is stable and can be customized according to customer requirements."
  • "EnterpriseOne's integration could be improved."

What needs improvement?

EnterpriseOne's integration could be improved.

For how long have I used the solution?

I've been using EnterpriseOne for more than twenty years.

What do I think about the stability of the solution?

EnterpriseOne is stable and can be customized according to customer requirements. 

What do I think about the scalability of the solution?

EnterpriseOne is scalable for large enterprises.

What's my experience with pricing, setup cost, and licensing?

EnterpriseOne is cost-effective for large enterprises.

What other advice do I have?

I wouldn't recommend EnterpriseOne for small enterprises because the cost-benefit doesn't work out. But for large enterprises, it's a very good and cost-effective solution that's competitive with other products like SAP. I would rate EnterpriseOne nine out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
IT Director - Latin America at a logistics company with 5,001-10,000 employees
Real User
Valuable financial model for sales, pricing, and inventory
Pros and Cons
  • "I think it is strong in sales, inventory, and pricing."
  • "Something that could be included is a supply chain management system. That's what we're looking for."

What is our primary use case?

We use this solution for the financial model. We use it for accounts receivable, with payments, accounting, fixed assets, inventory, and purchasing.

We are a quite large B2B company. The solution is deployed on-premise.

What is most valuable?

I think it is strong in sales, inventory, and pricing.

What needs improvement?

Something that could be included is a supply chain management system. That's what we're looking for.

For how long have I used the solution?

I have been using this solution for 25 years.

What do I think about the stability of the solution?

Stability is good.

What do I think about the scalability of the solution?

Scalability is good. We can do a lot without any problems. We have about 600 people using this solution.

How was the initial setup?

Setup is simple. For deployment, we used eight people to run the software.

What about the implementation team?

We used both consultants and resellers for deployment.

What's my experience with pricing, setup cost, and licensing?

The licensing costs are on a yearly basis, and there are no additional costs.

What other advice do I have?

I would rate this solution 10 out of 10.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Download our free JD Edwards EnterpriseOne Report and get advice and tips from experienced pros sharing their opinions.
Updated: August 2025
Buyer's Guide
Download our free JD Edwards EnterpriseOne Report and get advice and tips from experienced pros sharing their opinions.