I primarily used LogMeIn Pro for remote services. It allowed me to remotely access and troubleshoot computers without having to go on-site.
LogMeIn Pro provides efficient remote access capabilities, enabling centralized management and secure connection from anywhere. It offers streamlined services for IT teams looking to optimize their remote operations and support systems.

| Product | Mindshare (%) |
|---|---|
| LogMeIn Pro | 1.7% |
| TeamViewer | 8.2% |
| Microsoft Remote Desktop Services | 6.7% |
| Other | 83.4% |
| Type | Title | Date | |
|---|---|---|---|
| Category | Remote Access | Jun 23, 2026 | Download |
| Product | Reviews, tips, and advice from real users | Jun 23, 2026 | Download |
| Comparison | LogMeIn Pro vs TeamViewer | Jun 23, 2026 | Download |
| Comparison | LogMeIn Pro vs Microsoft Intune | Jun 23, 2026 | Download |
| Comparison | LogMeIn Pro vs Microsoft Remote Desktop Services | Jun 23, 2026 | Download |
| Title | Rating | Mindshare | Recommending | |
|---|---|---|---|---|
| Microsoft Intune | 4.1 | 6.3% | 95% | 378 interviewsAdd to research |
| Microsoft Remote Desktop Services | 4.1 | 6.7% | 88% | 91 interviewsAdd to research |
LogMeIn Pro offers a range of pricing tiers, starting at $30 per month for an individual plan. Users often mention ease of remote access and diverse features as pros. However, some express concerns over costs for multiple users or devices. Features include file sharing, remote printing, and 1TB cloud storage, making it a useful tool for enterprises seeking reliable remote access solutions.
| Company Size | Count |
|---|---|
| Small Business | 9 |
| Large Enterprise | 5 |
| Company Size | Count |
|---|---|
| Small Business | 55 |
| Midsize Enterprise | 22 |
| Large Enterprise | 53 |
LogMeIn Pro is a robust tool that enables seamless remote access, facilitating IT teams in supporting widespread locations without physical site visits. Its integration with Kaspersky Security Suite ensures dependable performance and secure access. Users benefit from features such as remote data transfer, remote printing, organizing computer groups, and secure server access. While it assists in reducing a company's operational footprint, there are areas for expansion, like more intuitive navigation, flexible pricing structures, and responsive data transfer rates during heavy usage periods. Additional desires include better remote printing in basic versions, enhanced file sharing methods, integrated communication tools, native PowerShell support, and smoother Windows updates.
What are the key features of LogMeIn Pro?Companies utilize LogMeIn Pro across sectors to manage IT systems, support clients without visits, and transfer data between locations. It's particularly useful in industries such as retail for managing convenience stores and for remote work, ensuring uninterrupted service while traveling or overseeing operations across states.
| Author info | Rating | Review Summary |
|---|---|---|
| Information Technology Specialist at Allegheny Coupling | 5.0 | I primarily used LogMeIn Pro for remote access and troubleshooting, valuing its remote services and printing features. However, I wished for a tier option between 10 and 50 computers. I observed ROI and switched to LogMeIn Central recently. |
| Project Manager at SOLUZIONE SRL | 4.0 | In my company, we use LogMeIn Pro to support customers by connecting remotely. I appreciate its easy deployment but find the pricing high, impacting ROI negatively. We switched from a pricier solution without considering other options. |
| Computer Technician at a tech services company with 11-50 employees | 5.0 | I used LogMeIn Pro for reliable remote support for years. It's scalable and easy to set up, but could improve pre-login options. Despite its 10/10 reliability, we switched to a cheaper alternative. |
| CEO | 5.0 | I use LogMeIn for concierge-style remote administration, valuing its centralized access. However, I find its pricing too high, lament the lack of remote printing in basic versions, and experience occasional stability issues with newer Windows OS, though setup is easy. |
| Research Scientist | 4.5 | I've used LogMeIn for over 20 years, valuing its reliability and ease in connecting to remote computers for data retrieval and file management. While satisfied with its performance and support, I desire simultaneous multi-computer connections and find the individual user price exorbitant. |
| Customer Service at a manufacturing company | 5.0 | I use this solution for remote work, finding it easy to use and stable, greatly improving morale and efficiency. Its straightforward setup and competitive pricing make me very happy with it, as it reliably helps me do my job. |
| Sales Manager & Sr. Mortgage Loan Officer | 5.0 | I effectively use this for remote access to my computer and helping my dad, saving travel. While its core function is great, the user interface for advanced features is complex and needs improvement. |
| Data Analyst & Back Office Support at a non-tech company with 11-50 employees | 5.0 | I highly recommend this solution; it's a major time-saver for remote store support and training. Despite being expensive, its user-friendly remote connection and file transfer features are invaluable and stable. I rate it 10/10. |
| President at a manufacturing company with 1-10 employees | 5.0 | LogMeIn gives my small company secure, flexible remote access, allowing me to work anywhere with ease and automated logins. Despite finding the cost too high, its reliability and user-friendliness make it a valuable solution I highly recommend. |
| Owner and Operator | 3.5 | I only use this solution for basic login and occasional printing. Setup was simple, but it's unstable and often kicks me off. The price has drastically increased for my limited use, making me seek cheaper alternatives due to poor value. |

I primarily used LogMeIn Pro for remote services. It allowed me to remotely access and troubleshoot computers without having to go on-site.
The solution has greatly facilitated the ability to repair computers remotely.
The remote services feature is definitely the most valuable, along with the capability to print remotely.
With LogMeIn Pro, we could connect up to 10 computers, and having an option for something in between would be good. Like, we went from 10 to the next level, which was around 50 or so. If there was a tier, perhaps around 20, that I would have probably purchased, and it would have been a better fit for what I needed.
I've been using LogMeIn Pro for about 10-12 years since it first came out. I used the latest version.
I would rate the stability a ten out of ten.
I would rate the scalability a ten out of ten.
The customer service and support were really good.
Positive
The initial setup was straightforward. It was easy and very intuitive.
I had seen an ROI.
The only issue is that they could have a tier between 10 seats and 50. But for 10 seats, the price is fair.
I would definitely recommend using this solution. I would say don't bother with the other stuff. There are all these products out there, like Splashtop, that just don't work very well. LogMeIn has been very stable, and I would recommend it.
Overall, I would rate the solution a ten out of ten.
In my company, we install or deploy LogMeIn Pro so that when our customers call us for support, we connect to the endpoints and we work to meet our customers' needs.
I like the solution's easy deployment phase.
The high pricing of the product is its only shortcoming that needs improvement.
I have a good impression of the product's stability.
Scalability-wise, I rate the solution a ten out of ten.
Four people, consisting of engineers, users, and admins, in my company, use LogMeIn Pro.
In the past, my company used to use another solution, the name of which I can't remember. My company switched from the previous product it relied on to LogMeIn Pro since it was much more expensive than LogMeIn Pro.
The setup phase of the product was simple.
The product's deployment phase is easy.
The deployment of the product could be done in five minutes.
When the email sent by our company to a user or customer is opened at the end, the steps in the deployment process come to an end.
The solution is deployed on the cloud.
My company did seek a consultant's help for the product's installation phase.
ROI-wise, the product is not worth the money my company paid for it.
The product falls on the higher side of the price spectrum.
My company needs to make annual payments toward the licensing cost of the product. There are no extra costs in addition to the standard license fees of the product.
I did not evaluate any other options before the selection of LogMeIn Pro for my company.
I recommend the product to those planning to use it. LogMeIn Pro is a good and simple system.
I rate the overall product an eight out of ten.
I used this solution for support. I would log into the client when they had an issue, which gets you into the work station. From there, I could fix whatever issues there were.
It is pretty much the same as any other remote access product.
This is a product that had all of the features, to begin with. They were one of the first in this space. Now, all of the other solutions seem to be catching up to it, and they've pretty much all got the same thing now.
It would be helpful if there were more things that you could do outside of having to log into the machine, such as being able to raise a command line and reboot the computer if, for whatever reason, it doesn't want to let me in.
I had been working with LogMeIn Pro for seven or eight years. We are no longer using it in the company.
This is a very reliable product and I've never had it crash.
This is a scalable solution and we use it amongst a bunch of clients.
We'd use it on one computer for one person, and we would use it on 50 computers for one company. You just get your dashboard and everything listed there. You can just add a computer as you need.
This product is definitely better for bigger companies. You can install a client on every one of their machines and log in when you need to.
I've never had to use technical support for LogMeIn Pro.
I have used their VPN solution, Hamachi, before, and I had to contact technical support about it on just one occasion. We no longer use it.
We started with LogMeIn pro but have since switched to Splashtop because it's cheaper.
There is a client that installs on the client machine and all you do is download it, then double-click to install it.
I did not deal with the financial aspect but my impression is that they are more expensive.
I would rate this solution a ten out of ten.
To administer computer systems, both for internal use and for some private individuals and customers. We have several thousand IT assets, but we only use LogMeIn for about 75 of them, but they're the elite of the group.
We have a lot of stations that we manage that don't really have humans at them. They're remote stations, like oil companies and Home Depots and drug stores. We do thousands of customers. But the ones that we use LogMeIn for are the owners of the companies, or the main management groups inside the companies. We provide more of a concierge-type service. That includes mainly end-users but there are a few servers and a few PoS systems.
It makes it more convenient to remotely administer computers, via the web or mobile devices. That seems to be a good feature we're using more and it's very convenient to be able to get to whatever location we need to, rapidly.
Having it in a central location, all the different groups, and being able to ad-hoc or at will log on to whichever computer system I need to get to from a central spot.
As far as the usability of it, I'd like to see if printing could be enabled in the basic version or the medium version. Some of the remote printing isn't available unless you go to the premium versions, and that's disappointing.
The only other issue I have is the price, especially for the people that have been with it from the very beginning of time. They should be giving us discounts on it because we've been with them - loyal customers and loyal helpers and assistants, promoters - the whole time. That's a little disappointing.
Now, they do give us a discount occasionally, depending upon what we get, but I have to give them a lot of different customers and then they'll give me a little discount here and there. A suggestion would be provide discounts for people that have been with LogMeIn for a significant amount of time.
With Windows 10 we've had some issues with it crashing, and certain antivirus products cause it to fail.
For the most part it's stable, but we do have an occasional crash mainly related to new operating systems. The new Microsoft Server and the new Windows operating systems sometimes have issues with it. But for the most part, in anything under, say, Windows 7, Windows 8, those seem to be pretty stable, and with the Microsoft Server 2012 and below, it's all stable.
It's the newer Microsoft operating systems it seems to be struggling with. And I don't necessarily think it's LogMeIn. I think it may be Microsoft, to be honest with you.
I haven't encountered scalability issues yet. But we're about to scale up a big company with a lot of users, so we'll find out if that is an issue or not.
It was really good at the beginning, and then all of a sudden it got not so good. But it seems like it's been improving more, lately. So it's been an up and down situation with support. But I think that, for the most part, it seems to be improving.
I don't call it a lot, but when I did call it, maybe six months or a year ago, it seemed like there was a big problem with it. But now it seems like that has been resolved, or at least it's better. For a while it took them a long time to get back with us on simple things. They seem like they're responding better now, so hopefully that continues.
It seems like the setup is simple and works really well. It's always been relatively easy to set up, and so it has gotten even better now. With the new version, you can send links out so they can set it up very easily. So there's no issue with the setup.
The price point has gone up significantly. We used to have a lot of other customers. I used to sell it to other customer sites. But they've moved to TeamViewer, SiteSecure, and several others. There are four or five others that they went to because they're being more competitive on their pricing. So price is one big thing. I could probably sell more of the product, even in the 25- to 50-user versions, if the price was more reasonable for the entry-level version.
We do use other products besides LogMeIn. Splashtop is one, TeamViewer, several others. But I prefer LogMeIn. The only drawback with LogMeIn is that the pricing structure has been increasing so rapidly, that's a turnoff.
Back in the day, there were all kinds of different options. But I helped develop it, so I was tied to the creators a lot and I just stayed with it over the years. I've been with it from the very beginning, so I'm a proponent of it. I am very pleased that it's been continuing.
We are not leveraging it to keep our end points secure. I need to delve more into it. I don't know all the capabilities of it. I just mainly use it. A lot of the customer sites have their own either IT groups or their own managed services for some of that. They have Symantec, they have Firewall-1, they have McAfee, they have ESET, that's a big one. SonicWALL is another one and GFI is a big one too. So there are multiple different solutions that they use. But I may be more interested in how that works with LogMeIn to be able to promote it, if I knew how to use it.
Our IT infrastructure is both on-premise and leveraging public and private cloud, but we haven't really been using LogMeIn for that. We have a different product we use for that, or a different approach.
We're using Azure as one of them. But we have something that one of our developers built that ties a lot of them together in a central spot, something like you do with LogMeIn Central. But they created their own environment to manage that stuff, so it's in a central location. We can just click on it and go to whichever one we want to. It's basically a website of other websites.
It depends on what you're going to be using it for, if you're going to be using it for systems administration or if you're going to be using it for presentations... For the most part, I would advise you to definitely check it out if you can afford it. Some customers do it and some customers don't. But I would advise you to look at the feature set, does it accomplish all the needs that you have.
It connects me with my computers that I have located in different places. If I am on travel, I can connect back to my computer.
I have been using the product for well over 20 years.
Reliability is probably the strongest thing that I have observed. Maybe fewer clicks that are required to get the organization up and operational. Those are probably the two things: ease of use and reliability.
I do take complete control of other computers, though I do not print remotely very often. Rarely do I do that, but I will copy files down and print. I will take material from a computer and print at my location, wherever I happen to be. More so, I can copy information and put it into a presentation that I may be putting together at another location.
The ability to easily connect back and retrieve data from the computer systems that I have.
I do not use it a lot, but I would enhance the product, so if I had two screens in front of me, it could connect to two computers simultaneously with the program. For example, if I had a computer at location A and a computer at location B and I am sitting at location C, it might be nice for me to be able to be connected to all three of those computers and move data between those three during one session.
Not in recent years. In the past, there were occasions. However, in the last seven years, stability has not been an issue.
This is not something that I even push. My needs are fairly simple. I move a few files around, which are critical files. However, they are important both for security as well as for their small amounts of data.
I have not had to upgrade anything. Everything has been very transparent and easy in regard to scalability.
The product is stable enough that I have not had to contact them very often. I do send technical support an email maybe once every couple of years to ask questions. They are very reliable as far as responding within a reasonable amount of time. I would approximate less than 24 hours, and they were able to address everything that I asked in a timely, responsible, satisfactory manner.
I probably did use some VNC, but that was 20 years ago in the computer world. It was a much different place than it is today. So, I probably did evaluate, read reviews, and looked at things.
I did use LogMeIn along with GoToMyPC. For a while, I actually used them side-by-side.
The initial setup was very straightforward.
Lower the price for an individual user.
The company does not scale the price based upon use. I can understand why it would be charged for somebody who is a heavy user, but for someone like myself who uses it maybe a couple of hours a week or less, the price is a bit exorbitant.
GoToMyPC. There were some features in it, which made me start looking elsewhere. I started using LogMeIn and there was possibly a third product.
Once I landed on LogMeIn, they were so reliable, and they fitted my needs so well, that I have been satisfied ever since.
I have been so satisfied with the product that I have not been motivated to shop what is out there today. I am very satisfied with the LogMeIn product and I have not been tempted to even go out and look for something else. In all fairness, anyone who wants to buy any piece of computer software today, though it does not even have to be computer software (it can be any product), I encourage them to shop the market and compare. However, I am very happy to say that I have been very satisfied with the LogMeIn product, except for the escalation of the price.
It allows me to work remotely from home, a couple days a week, instead of being in the office. That's it, that's the reason.
It creates better morale for the employee, by allowing the employee to work from home, rather than their having to drive to the office. It's filling a need within our organization.
It improves time and efficiency, both.
The fact that it's easy to log into, it's easy to manipulate from screen to screen. It does everything that we want it to do.
I can't really think of anything that needs improvement. There isn't anything that I don't like about it, or that I have found that I wished it would be different.
I do have some issues every now and then, but I believe that it's on my host computer at the office, I believe it's on that end. LogMeIn cannot connect to it because its gone offline, or it's stuck. It needs to be shut down and restarted. But I don't think that's a LogMeIn issue, so I would say it's very stable.
No issues with scalability.
I may have used them in the very beginning, but I haven't needed to in years. But when I did, they were very good.
No previous solution.
It was very straightforward.
I think it's competitively priced. I haven't priced it out since we started with it, but the yearly subscription fee is worth it. It's not outrageous, and I believe that it's worth it for our company to pay the fees for the use of the product.
This product was recommended by somebody that my boss knows. He may have looked at something else, I'm not sure. But since we had such good feedback from someone about this product, we went with it.
In terms of advice to others looking into using this product, I would say if you have any questions, I think that you can google specific questions, or you can call for support. Your answers, or anything you might need to know, are very readily available. And it's very user-friendly.
All I can say is I'm really happy with it. If we had to find something else, I guess we would, but I can count on it. It allows me to do my job, and that's what I need to do. I don't think too much about it. I don't have issues with it. So I'm very happy with it.
Everything from remote access to my computer, to helping my 91-year-old dad on his computer.
Being able to remote access my computer means I can work at night from my house, so I can catch up and get stuff done. Then, my dad is 91, and he needs lots of help, so being able to log in and share the screen with him is a big benefit.
So not having to drive up to my office at night to work, and not having to drive over to my dad's house to help him on the computer.
The user interface needs improvement. Mostly, it's pretty intuitive for what I need to do, but the extra elements to it seem very complex, so I don't really try to even use those. For example, document sharing, file stuff. I can do the log-in part, but the additional features are kind of complex.
I think it's been stable. There have been times when it has been down, but they are very few and far between.
It's able to handle what I do.
When I've had to call for help they've been really good.
I used GoToMyPC. LogMeIn had better pricing for the number of computers that I needed to do, and I think the desktop app is nice with LogMeIn Pro. I used them at the time for quite a while, and then I chose to go with LogMeIn Pro as a full-time solution.
It's pretty straightforward. I set up new computers all the time or replace ones out. It's pretty easy.
It's pretty fair for up to five computers I think (it might be three - it's either three or five). After that, it gets a little expensive, so if they could get a little bit more aggressive on how many computers you can add in, that would be great.
GoToMyPC was the big one.
Most companies can do better on their user interface, just because if it's got any complexity to it, if it's not intuitive, you're just not going to get or keep as many users. So user interface is always going to be something that companies need to work on.
I'd say it's a 10 out of 10. There's room for improvement, but for what I need it for, it's great. They just need to make the user interface a little more intuitive, a little more easy to use, especially for some of the additional things, besides the remote access.
I live in one state and I connect to my computer that is about five to six states away on a daily basis. We are a convenience store chain, we've got 69 convenience stores, and I use it to remotely connect to them as well, to support our back office software.
Our whole business operates off of the internet. For example, one our stores is located in Ashland, Kentucky. Let's say our store in Berea, Kentucky, which is about three and a half hours away, has a problem where it's simply a check-box that needs to be marked. I, or one of our other support technicians, can log into the computer in Berea from anywhere in Kentucky, or from another store, and check the box and, in a matter of seconds, be done with the job and have corrected the problem. Whereas before, we would have had to have driven all the way to the location and have used up an entire work day to check a box. It's a major time saver.
It just saves us a ton of drive time to correct issues with our back office software spreadsheets. We can correct anything, and I can work from anywhere and correct problems, and walk people through things. I can use it for training, which I have done. As a person sits in front of the computer they can watch what I do, or I can watch what they do.
The remote connection is the most valuable, but we also use it for file transfer, that would be probably the second most valuable. The remote connection is a major time saver, it saves us from having to drive to each location.
I haven't really found anything that I would want to improve, it meets all of our needs. If I had to point out one thing, it would be that it is expensive.
No, we've never really had any issues with connections, or being able to access the website. We've never really had any problems.
No, we've not had any issues. As of right now, we're able to access every computer that we need to access.
I've not had to contact technical support for anything.
No, we did not have a previous solution. We found LogMeIn - we also used the non-Pro version. We found it and it has been the best fit for us and we've not tried anything else. I don't foresee us trying anything else. I use the iPhone app, I use the iPad app. While I'm riding in a vehicle, I can use the iPad app to connect and resolve issues, that's why I've never really needed to try anything else.
It's very simple, very simple to set up. It's even simple to remotely add a computer to our group. We can send a link to that computer and they just follow the prompts on the screen and they are ready to go - we can access it. It's very user-friendly.
It is expensive, but in the long run we still come out ahead, because it saves us so much labor and downtime driving from one location to the other. In the end it's well worth the expense.
To my knowledge, we did not evaluate any other options.
Do it, don't hesitate, just do it, because it will be worth it.
If I could give it an 11 out of 10 I would, but I definitely give it a 10. It saves me time, it saves me headaches, it saves me a lot of problems, and I'm able to fix things quickly and move on. I can get in and out of the computer without anyone really even knowing that I fixed something.
It's just the ease of use and the time it saves, I couldn't ask for a better software to do what we need it to do.
I use it to log in between computers when I'm remote, and we share it with our employees so they can log in as well.
It gives us mobility. Most of our processes are in our main accounting software in our office. So, whether I'm there or I'm in Chicago or Philadelphia or Boston or wherever I might be, I can get access to it. If I get a customer that calls me while I'm traveling, I can actually get to the information by using it.
The biggest thing is the flexibility, you can use it as long as you can get an internet connection. You can use it pretty much anywhere you're at. It just makes it a lot easier. We are a small staff, and if nobody is in the office, LogMeIn gives us secure access to get in there.
The automation, where you don't have to keep entering the password and you can pull up the login client. That's the best thing because it just makes it simpler to use. You don't have to remember the password and the login all the time. Once you get it in there, it's in there, and you can go about your business.
It's never cheap enough. If we got it for free, that would be perfect. But I know it's not and won't be free. It's always going to be too expensive for me because we're a small company.
I have not had any issues with the product. Any time I have issues, it has to do with the machines that we're using.
We're using it for access. We don't use it for storage or file transfers or anything like that. It's adequate for what we do.
I don't have any problems with it. I have never had to call and get support because it's pretty simple to use and understand how it works. I have no complaints, to tell you the truth.
I never have used another solution. It always worked. It's working. I understand it. The only time I would change is if the price got prohibitive enough to make me look for something.
Personally I don't remember (it's been many years). Apparently, it's not too complex because I was able to do it. I don't think it's that complex.
We're paying $839 a year, so we're paying about $70 a month. We're using the smallest version of Pro. But like I said, it's easy to use. We just don't have any qualms with it at all.
We could set up our own access, but we're small and for what this costs us, it's worth it.
I've been using it for 10 years. I used it at another company before we started our company, and I didn't even look for anything else when I did it the second time. I just went to LogMeIn and signed up. I needed something that I knew was going to work, and I had previous experience with it, and I liked it, didn't have any issues, and I was familiar with it.
I would tell others who are looking into this solution that I feel that it's a secure solution. I never had any issues with its security element. I think that it's very simple to use. I think it is user-friendly, and you can work between computers pretty well on it, which is the most important thing to us.
It gives you a lot of flexibility when it comes to travel. It doesn't matter where you're at. I mean, I traveled overseas to Vietnam and was able to log in. You log in from anywhere in the world. So from that standpoint, it gives you access 24/7 no matter where you're at. I use it a lot from home if I'm working at night. The flexibility and the usability is probably the best part.
I give it a 10 out of 10 because I haven't had any issues with it at all. It is not something I worry about.
I'm probably the first to try something new, as well. I do know there are other ways we could do it without having to spend that kind of money. But it's not worth the effort right now for what we would save.
I use it strictly to log in and be able to access the workstation. Currently we only have a total of four users.
We use it to log in just to access the workstation. Every once in a blue moon you can print from that workstation to your computer, that you're currently on. I've used it for that, and that's it. We don't use it for anything else. We don't transfer files. We don't use it for anything else.
Maybe they can come up with a plan if you only use it for login and, occasionally, printing. Maybe you can charge what you used to charge and then if we want to use it for files or things that are more sophisticated, charge a little more. I'm sure when they increase their price they're going to lose a lot of clients. That's it. I don't really have anything for them to improve because I don't really use it for anything but login for now.
It does go down sometimes. You try to login, it tells you the workdesk computer is not available. It does kick you off a lot.
I couldn't answer this because I just use it. We've used it the same way since we started. I can't really compare it to the other products because I don't really use all these features that everybody offers.
I've never called in.
I did use a different solution temporarily, then I switched over to LogMeIn. I think at the time LogMeIn was free, or it was only about $100 or something, so I switched. That was a long time ago so. A lot of people I know don't use LogMeIn because they have other ways that are free or close to being free.
If I used it for other things, all these other features that they offer then maybe it'd be worth it, possibly, but I don't know that.
I can't compare it to the other products. I only use it for something very simple.
The setup was pretty simple.
To be honest with you, I use it just for login and the prices are getting too high so we're going to look for an alternative solution. It used to be a couple of hundred dollars a year, now it's like $600 a year. We're definitely going to be switching shortly. Every year they have significant increases.
I don't think it's worth the value, not just to log in. It's one of those things when you use something for so long you're just used to it. But now that they've gotten so greedy, I'm definitely going to be looking for another solution. I mean, to go from $150, $200 a year to $600 a year, and I think at the end of my contract they're going up another $200 or $300 a year. It's ridiculous.
You can do a lot of things with that money. There are companies out there that do it for free.
I use a very generic version of LogMeIn just to get into the computer, that's it; which a lot of companies do for free or $99 or $49. They're charging $600.
I was using another program and then one of our vendors used LogMeIn and that same vendor said, "Hey, there's this free product." I had only used the other one for about a week so I didn't really experience it, to be honest with you. I tried LogMeIn and I just stuck with it for whatever reason. The price kept going up.
Look at the marketplace and see what everybody's charging before you start using one of them, then see what they offer.