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Jeremy Chen - PeerSpot reviewer
Installation Engineer at CTCI
Real User
Top 20
Ensures comprehensive software development, and facilitates collaboration, automation, and project management, though its initial setup can be complex
Pros and Cons
  • "Azure Port is considered the most valuable feature."
  • "When comparing with Jira, I find that the task management capabilities in Azure DevOps are not yet fully comprehensive and should be enhanced."

What is our primary use case?

As a software development team, we use Microsoft Azure DevOps extensively across various functions. We rely on its capabilities for source control, enabling us to efficiently manage our codebase and facilitate collaboration. Additionally, we leverage Azure DevOps for test management, including the creation and execution of test cases and test plans. Furthermore, we utilize its features for project planning, tracking work items, and generating weekly documents to ensure smooth progress tracking.

How has it helped my organization?

Azure DevOps has been instrumental in facilitating agile project management and collaboration within our team. We extensively utilize all the features offered by Azure DevOps, enabling us to seamlessly handle tasks such as test management, project management, software defect resolution, and source code management throughout the software development cycle.

We are leveraging the capabilities of Azure Repos for our source code management needs, finding them highly advantageous for our workflow.

Azure Pipelines have significantly improved our deployment process by enhancing automation. We utilize Azure Pipelines to standardize our build process, ensuring consistency in our artifacts and maintaining high-quality outputs. Additionally, it has enabled us to enhance our testing procedures, leading to more efficient issue detection and resolution.

Azure Test Plans have significantly influenced the quality of our releases. Acting as our test engine, they have played a crucial role in ensuring the quality of our software. Post-release, all identified defects are thoroughly addressed, and developers are requested to provide corresponding test cases to prevent recurrence of issues.

What is most valuable?

Azure Port is considered the most valuable feature.

What needs improvement?

When comparing with Jira, I find that the task management capabilities in Azure DevOps are not yet fully comprehensive and should be enhanced.

Buyer's Guide
Microsoft Azure DevOps
March 2025
Learn what your peers think about Microsoft Azure DevOps. Get advice and tips from experienced pros sharing their opinions. Updated: March 2025.
851,604 professionals have used our research since 2012.

For how long have I used the solution?

We have been using it for three years.

What do I think about the stability of the solution?

It provides good stability. I would rate it eight out of ten.

What do I think about the scalability of the solution?

I would rate its scalability capabilities seven out of ten. Currently, approximately ten individuals utilize the platform. However, we plan to expand its usage in the future.

How was the initial setup?

The initial setup was fairly complex and time-consuming. I would rate it four out of ten. During the initial setup, we encountered the most difficulty with Microsoft's documentation. It proved to be quite lengthy and lacked clear guidance, which made the setup process challenging. Consequently, we had to explore various additional resources to ensure a smoother setup of Azure DevOps.

What about the implementation team?

For our initial deployment, we allocated one DevOps engineer who dedicated approximately one and a half months to complete the setup.

What's my experience with pricing, setup cost, and licensing?

The cost is quite affordable.

What other advice do I have?

The initialization process may pose some challenges, but I find that the investigation aspect is handled quite effectively. Overall, I believe it's well-suited for both general and specialized DevOps use cases. I would rate it seven out of ten.

Which deployment model are you using for this solution?

Hybrid Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
reviewer1517148 - PeerSpot reviewer
Program Solution Architect at a tech services company with 11-50 employees
Real User
Top 20
Provides good backlog management, but doesn't have an ITSM tool
Pros and Cons
  • "The solution's most valuable features are backlog management, build release pipeline, and testing."
  • "Microsoft Azure DevOps doesn't have an ITSM tool compared to its competitors."

What is our primary use case?

I work in a consulting firm responsible for adding, managing, and deploying government projects. We are using Microsoft Azure DevOps in one of the projects for backlog management, test planning, test execution, sprint planning, bug fixes, and enhancement requests. We use the solution for anything related to development testing.

What is most valuable?

The solution's most valuable features are backlog management, build release pipeline, and testing. They're easy, intuitive, and increase productivity. Usually, if you don't use such a solution, you end up using Excel. Then, you won't have shared documents, and there'll be no single source of growth. Everybody will keep a different document somewhere, and you will spend a lot of effort reconciling the latest status.

Using Microsoft Azure DevOps makes it really easy for us. Anytime you can see how many bugs are open, you can directly get it out of the tool. The solution's reporting is really easy. You can create ad hoc reports based on management requirements. If you are sitting in a meeting and somebody asks you the number of chain requests, bugs, or enhancements, you can create quick queries and show them the status. I think this directly affects productivity.

What needs improvement?

Microsoft Azure DevOps doesn't have an ITSM tool compared to its competitors. We also use Jira for another project, and Jira supports ITSM or ticketing. Since Microsoft Azure DevOps doesn't have this feature, we have to depend on another solution for service request management for support tickets.

The solution should include ITSM tools and security. DevSecOps are third-party security plug-ins that you can integrate with DevOps. Azure DevOps itself doesn't have anything out of the box. Enabling security so that the solution automatically starts checking things would be a really handy feature.

For how long have I used the solution?

I have been using Microsoft Azure DevOps for three years.

What do I think about the stability of the solution?

We haven’t faced any issues with the solution’s stability.

I rate the solution a nine or ten out of ten for stability.

What do I think about the scalability of the solution?

Since it's a SaaS solution, we haven't faced any scalability or performance issues, and we haven't struggled when we had a lot of users. We have gone through a curve. We started with around ten users. At the peak of the project, we had almost 50 users. Since we are in maintenance, we have come down to 10 to 15 users.

We use 100% of Microsoft Azure DevOps for our project. Everything is within Azure DevOps. If anybody says that we need to work on a feature, the first thing we do is create a DevOps item. So, we don't do anything outside DevOps.

The tool provides the features, but we haven't been able to onboard end users. We are a consultancy firm that works with system integrators and also engages with the end client. We have been able to onboard the system integrators, and we are also using it.

However, the end users still prefer sending emails and documents. If you send them a link to run a test script, they won't do it. So, the end users still prefer the old ways, such as emails and documents.

I rate the solution's scalability a nine or ten out of ten.

How are customer service and support?

So far, we haven't faced any issues in terms of technical support. There is good documentation available if you are looking for support for configuration. So, you usually end up resolving your issues yourself. Since this tool is widely used, you can find help online. People are writing content about this solution, and Microsoft itself has good documentation.

How was the initial setup?

On a scale from one to ten, where one is difficult and ten is easy, I rate the solution's initial setup a nine out of ten. The solution's initial setup is pretty easy, and the rollout is pretty quick. You can enable it and then keep on modifying and updating it.

What about the implementation team?

It took us less than a week to deploy Azure DevOps. Since we were using a cloud environment, there was no infrastructure requirement. We went on Azure DevOps, created an organization, and then created a project. Inside the project, we selected the type of project.

There are different templates that you can follow, including the CMM-level approach or the basic approach. We selected one of the templates and copied the template. We made some modifications to the template for the project because that template is used for governing steps.

Then, we created depositories, which is pretty quick. In a week's time, we were up and running with backlog management. It took a couple of weeks to complete the automated build and deployment pipelines.

We needed one person to set up the project and one knowledgeable about the build and deployment pipelines. If you have a person who knows how to do the pipelines, you can also configure the project. So, one person is good enough to set up the entire project.

What was our ROI?

We have seen a return on investment with Microsoft Azure DevOps in terms of productivity because it really helps with the amount of time you need to consolidate reporting and planning. The status is always up to date, and the deployment is very streamlined. You can do the entire thing in Excel, but the overhead would be too much, and you would lose out on things. So, team synchronization and productivity are the return on investment with the solution.

I rate the solution’s return on investment a nine out of ten.

What's my experience with pricing, setup cost, and licensing?

The solution's pricing is pretty cheap. The best part of the Azure DevOps and SaaS model is that there's no upfront cost. The tool has a per-user license. It's free for five users, and there is a price above five users. The solution's deployment and licensing costs are very cheap compared to those of its competitors.

The solution's pricing is not fixed. The solution's testing license is $50 per user. It's $15 for normal users who use backlog management. We have two people from the test team and seven from the other team. This is in maintenance.

Since we had a big testing team, we had 15 people in testing and 30 people in backlog management during peak time. You can say it has a 70:30 ratio. Most of the cost is in testing, and the backlog management is really cheap.

On a scale from one to ten, where one is cheap and ten is expensive, I rate the solution's pricing a three out of ten.

Which other solutions did I evaluate?

Before choosing Microsoft Azure DevOps, we evaluated other options like Jira and HP ALM. Jira is good at ITSM and backlog management, but it is dependent on third-party tools for pipeline deployment.

It's too complex to do product management with HP ALM. It's a good ITSM tool, but the process it follows for product management is very stringent, which is not very flexible for sprint planning. There is too much overhead in HP ALM to do quick sprints.

What other advice do I have?

We are working with the SaaS (Software as a Service) version of the solution, which is on the cloud. Since Microsoft provides the latest upgrades and patches, it should be the latest version.

We start by creating backlog items. Whenever we get a requirement, we log it into Azure DevOps and plan the backlog. The backlog includes what features we need to develop and what tasks we need to assign to each developer. Each developer is part of the DevOps. Once you have created that backlog, we assign it to different developers based on a sprint.

Suppose we are going to run a four-week development cycle. So, we plan the development cycle, pick a few items from the backlog, assign them to that sprint, assign them to the developer, and then manage the execution of that development cycle. Once that's completed, we will transfer it to the test team so they can test it in Azure DevOps.

They have test scripts that are documented in Azure DevOps. They run tests, record videos, and capture screenshots in Azure DevOps. After the test verification, we deploy the solution. In addition to backlog management and product management, we use Azure DevOps for build and release deployment. We don't manually go and build the software.

Our code repository is also part of DevOps. As soon as we check in the new code, Azure DevOps automatically builds the solution and then deploys it in the development environment. Once it's confirmed, the same is deployed to quality and production. We use the solution to do everything end to end, other than ITSM.

Specifically, Azure DevOps is integrated with deployment for us. When we manually deploy a solution, it's prone to errors. We use Azure for website deployment and Azure DevOps for Apple app or Google app deployment.

As soon as the approval is done in Azure DevOps, apps are automatically published. It will publish an app on the Google Play Store, Apple Play Store, and Azure, which we use for web hosting. So, it is integrated with web hosting, Apple Store, and Google Play Store.

The solution does not really need any maintenance. Once you enable the testing solution, you can start creating your test plans and test scripts directly. Every time you do a deployment, you just need to run those test scripts, which is pretty easy. It's more about creating your test script than configuring the tool. Even if I do it in Excel, I need to spend time on that.

The solution's analytics and reporting are pretty easy. We use them very often on an ad hoc basis whenever we discuss and plan what to deploy and what the next steps are. It's pretty easy, and we haven't faced an issue where we weren't able to take out any reports just by doing it on an ad hoc basis. It's pretty easy, and you don't need to write code or anything.

The tool is pretty flexible and easy to use. I suggest starting with the cloud version because you can create your project easily. Since it's free for five users, organizations with budget constraints can start playing with limited users. I would say start with the cloud-based version and start playing with it. Once you get comfortable with it, you can expand it for other projects. The tool serves a wide variety of use cases.

The biggest key trend these days is fast deployments or quick releases. Given how competitive the market has become, you need to keep on adding features to your product. Azure DevOps supports the sprint methodology, which supports fast deployment.

On top of that, it supports automated build release deployment. That was a headache when I started working. Sometimes, you forget a file when deploying in production, and your system will go down. The solution's features support the latest fast or quick deployment trend.

Overall, I rate the solution a seven out of ten.

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Microsoft Azure
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
Microsoft Azure DevOps
March 2025
Learn what your peers think about Microsoft Azure DevOps. Get advice and tips from experienced pros sharing their opinions. Updated: March 2025.
851,604 professionals have used our research since 2012.
it_user1540932 - PeerSpot reviewer
Senior .NET Engineer at Advance Storage Products
Real User
Helpful in tracking issues and works extremely well in terms of the build time, but it is complicated and should provide the ability to write your own scripts
Pros and Cons
  • "The automated bill feature is most valuable. As with most software developers, I can build code on my machine, but if one of my coworkers can't build the same code on theirs, there are always issues in trying to track it down. The automated bill process makes it a lot easier to track down where the issues are and find out what bugs aren't being included for whatever reason."
  • "They should expand it from just a PC, software, or server development platform to other kinds of software or engineering systems so that it is not necessarily built around a normal PC with a server. I would like to see the ability to write my own scripts in my own compiled program or online. Right now, there are things that you can do in the user interface, but you can't do them programmatically and vice versa. I want to see them both. If I can do it in a script, I should be able to do it from the user interface, and if I can do it in the user interface, I should be able to do it in a script."

What is our primary use case?

We are using it for the source-code repository, automated bill process, very limited automated testing, and tracking trouble tickets or feature requests. We are using its latest version.

What is most valuable?

The automated bill feature is most valuable. As with most software developers, I can build code on my machine, but if one of my coworkers can't build the same code on theirs, there are always issues in trying to track it down. The automated bill process makes it a lot easier to track down where the issues are and find out what bugs aren't being included for whatever reason.

What needs improvement?

They should expand it from just a PC, software, or server development platform to other kinds of software or engineering systems so that it is not necessarily built around a normal PC with a server.

I would like to see the ability to write my own scripts in my own compiled program or online. Right now, there are things that you can do in the user interface, but you can't do them programmatically and vice versa. I want to see them both. If I can do it in a script, I should be able to do it from the user interface, and if I can do it in the user interface, I should be able to do it in a script.

For how long have I used the solution?

I have been using this solution for a total of four years.

What do I think about the stability of the solution?

From what we've used it for so far, I have not seen any problems.

What do I think about the scalability of the solution?

We're using perhaps 10% of what it is capable of doing. It is far more capable than what we are using right now. With further experimentation and training, I'll probably go from 10% utilization of its capabilities to about 50% or 60% in the next couple of months. We'll never use 100% of what it is capable of doing, but it should handle 95% of everything we need to do. We can always write our own plugins to handle the side things that we need.

Scalability is not really applicable with the code that we write, but the build times and things like that typically take under 15 seconds before we get our responses back. So, it works extremely well.

In terms of the number of users, there are six of us who are software developers. Some of the managers might also partially use the reporting capabilities.

How are customer service and technical support?

I haven't called them up.

Which solution did I use previously and why did I switch?

I've used JIRA and a number of different systems going back almost 20 years. We were doing our development using Microsoft tools, and it just made sense to use what they integrate with. Azure DevOps is the perfect environment because we're using Microsoft technology for other stuff. It is always going to have slight favoritism towards the other Microsoft tools.

How was the initial setup?

The basic setup works very quickly, but there are so many things and options.

What about the implementation team?

We did it ourselves, which is one of the problems. We don't know what we're doing.

What's my experience with pricing, setup cost, and licensing?

I don't know what we pay, but I do know what I've seen online. If we switched to JIRA, we will basically have to double our costs because we still have to pay for the DevOps licensing. We're probably spending $100 a month on it. It has only standard licensing fees.

What other advice do I have?

It is a really complicated product. All DevOps stuff is complicated. The advice that I would give to anybody doing DevOps is to have a goal in mind of what you want to do. Then the product will do what you wanted it to do. 

I would rate Microsoft Azure DevOps a four out of ten because I don't know it enough to rate it.

Which deployment model are you using for this solution?

Private Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Microsoft Azure
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
NabeelHassan - PeerSpot reviewer
AWS Trainer at National Vocational and Technical Training Commission
Real User
Top 5Leaderboard
Enhancing productivity and good simplicity with an all-in-one DevOps multitool
Pros and Cons
  • "Azure DevOps is highly valued for being an all-in-one solution."
  • "A notable improvement would be adding more notifications."

What is our primary use case?

Azure DevOps is primarily used as a DevOps tool rather than an AI tool. It is used for source code management, setting up repositories and pipelines, and it can handle a range of workflows from the DevOps stack.

How has it helped my organization?

The tool helps by being an all-in-one solution where I can store secrets, code, and pipelines. This comprehensive nature has made it valuable and helpful by improving customer productivity and allowing me to perform multiple tasks without needing additional solutions.

What is most valuable?

Azure DevOps is highly valued for being an all-in-one solution. It offers capabilities like source code management, secret storage, pipeline management, and more, making it comparable to a multitool that does not require integration with other solutions. I appreciate it for its scalability and ability to handle different workflows effectively.

What needs improvement?

A notable improvement would be adding more notifications. It would benefit from more seminars or events where Microsoft encourages other users to transition to Azure DevOps.

For how long have I used the solution?

I have been working with Microsoft Azure DevOps for around two years.

What do I think about the stability of the solution?

The stability of Azure DevOps is rated as stable and simple, with no complexity involved. I have not experienced any outages or downtimes in Azure DevOps.

What do I think about the scalability of the solution?

Azure DevOps is highly scalable and receives a rating of ten out of ten. It can handle various volumes of workflows, which makes it effective for different use cases.

How are customer service and support?

I have not communicated with technical support for Azure DevOps.

How would you rate customer service and support?

Neutral

How was the initial setup?

Azure DevOps does not have a complex setup process. It requires Microsoft Azure for the services used, and the product itself is simple to set up.

What's my experience with pricing, setup cost, and licensing?

The pricing of Azure DevOps is rated at five out of ten. It is mid-range pricing. It is considered to offer good value for money even if setting up an agent separately is required.

Which other solutions did I evaluate?

Our discussion mentioned Jenkins as a popular CI/CD product.

What other advice do I have?

Azure DevOps is a very powerful tool with almost every feature necessary for DevOps, so it is recommended to other users.

I'd rate the solution eight out of ten.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer: partner
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Muhammad  Ishfaq - PeerSpot reviewer
DevOps specialist at Saudi Credit Information Co. J.S.C.
Real User
Top 10
Maximized CI/CD efficiency with good documentation and management capabilities
Pros and Cons
  • "This solution is stable."
  • "Service monitoring should be improved."

What is our primary use case?

We are mostly using Microsoft Azure DevOps for the development dashboard and for CI/CD pipelines. We also use it mainly for Git repository management.

What is most valuable?

We are primarily using Microsoft Azure DevOps for its Git repository management and CI/CD pipelines.

What needs improvement?

Service monitoring should be improved. This feature is available for Azure DevOps in the cloud but not on-premise. It can be enhanced to be used with on-premise solutions.

For how long have I used the solution?

I have almost three years of experience working with Microsoft Azure DevOps.

What do I think about the stability of the solution?

This solution is stable. Its stability rating is eight out of ten.

How are customer service and support?

I have not contacted Microsoft technical support; I rely on the documentation.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

I did not use a different solution before using Microsoft Azure DevOps.

How was the initial setup?

For me, the initial setup experience would be rated a seven out of ten.

What about the implementation team?

The deployment takes only a few minutes. That said, it depends on the size of the artifact. If the artifact size is large, it will take a bit more time. We did not use any third-party services; we handled it in-house.

What's my experience with pricing, setup cost, and licensing?

I have no idea about the pricing of Microsoft Azure DevOps.

Which other solutions did I evaluate?

I did not evaluate other options. We had to listen, as we were already using the solution.

What other advice do I have?

I recommend Microsoft Azure DevOps. It is user-friendly.

I'd rate the solution eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
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HarunRashid - PeerSpot reviewer
Principle BI Architect at Allshore Staffing
Real User
Top 5
Offers a comprehensive suite of tools for software development
Pros and Cons
  • "What I like most about Azure DevOps is how easy it is to manage projects and control deployments."
  • "One potential enhancement in Azure DevOps could be integrating more customizable reporting features, particularly for Power BI integration."

What is our primary use case?

As an architect, I use Azure DevOps for our projects, primarily focusing on setting up CI/CD workflows. We track tasks and maintain timesheets on Azure DevOps. I collaborate with project managers to define deployment pipelines and ensure smooth deployment processes. While Azure DevOps serves as our project management tool, my main role involves architecting deployment strategies and working closely with the project management team to implement them effectively.

How has it helped my organization?

Switching to Azure DevOps initially posed challenges, but as our team became familiar with it, we found it greatly improved our daily operations and productivity. Its streamlined processes made our development workflow more efficient.

What is most valuable?

What I like most about Azure DevOps is how easy it is to manage projects and control deployments. Once configured, team members can manage deployments if they have permissions. Additionally, the reports feature helps generate itemized invoices for the services provided to clients, which is valuable for billing purposes.

What needs improvement?

One potential enhancement in Azure DevOps could be integrating more customizable reporting features, particularly for Power BI integration, to provide better insights into project data.

For how long have I used the solution?

I have been working with Azure DevOps for five years.

What do I think about the stability of the solution?

Azure DevOps is quite stable.

What do I think about the scalability of the solution?

Azure DevOps is scalable and can be used in distributed environments and for different tenants.

Which solution did I use previously and why did I switch?

Before Azure DevOps, we used various tools like Jira. We decided to switch to Azure DevOps to have all services unified in one place, simplifying management. The main advantage is having everything centralized.

How was the initial setup?

The initial setup process for Azure DevOps was somewhat complex, requiring documentation and technical support. Migration from previous tools and configuring project guidelines were involved. The deployment strategy involved creating directories, and repositories, setting up environments, and assigning access rights, following a predefined plan. Initially, deployment took about three to four hours, but now, for regular deployments, it typically takes 30 minutes to an hour, depending on project stability. 

For the initial deployment of Azure DevOps, gathering information from various resources is essential, but typically, only one person is needed to handle deployment through the web interface. Maintenance involves regular tasks like backups and occasional updates, requiring minimal effort.

What's my experience with pricing, setup cost, and licensing?

The pricing for Azure DevOps may be higher compared to other tools, but overall, I find it reasonable.

What other advice do I have?

In my experience, integrating reporting and analytics into Azure DevOps enhances project visibility and decision-making processes. We can easily generate reports online to track project status and task progress. Additionally, I have integrated Azure DevOps with other tools like SQL Server, enabling us to gather data for generating Power BI reports.

The most beneficial integrations with Azure DevOps are integration with other project management tools for seamless collaboration and APIs for importing data into applications. Additionally, integrating with personal models allows for enhanced analytics and reporting on resource performance and other project metrics.

The source control management features of Azure DevOps, particularly Azure Repos, are highly effective. We can easily track and manage code changes, commit updates, and maintain a complete history of changes for our applications.

I would recommend Azure DevOps to others. Before choosing Azure DevOps, I would advise considering the need for better project management, consolidation of management tools, and streamlining deployment processes.

Overall, I would rate Azure DevOps as an eight out of ten.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
reviewer1688595 - PeerSpot reviewer
Software Engineering Manager at a healthcare company with 1,001-5,000 employees
Real User
Provides the best full integration feature on the market; our most important tool
Pros and Cons
  • "This is an all-in-one, one-stop shop, nothing comes close."
  • "Project management could be improved."

What is our primary use case?

We're using Azure DevOps Services for three things: First, for project management, second, for storing the source code, similar to GitHub Repository, and finally, we use it as our CICD build server or build environment, which builds for us and runs tests and so on. In general, these are the three main use cases for this product. We are large customers of Microsoft and we're on a corporate level with them. We pay extra for support. I'm a software engineer manager. 

What is most valuable?

I like that this solution is all-in-one, a one-stop-shop, it's the killer feature. I haven't seen anything that comes close. I guess GitHub will be close soon, but that's it, there's really nothing right now for that full integration. Other solutions require three tools so this is really a great feature. The solution has a better user interface and better CICD tools compared to what we used previously when we ran TeamCity. I think it scores higher on most things, including better developer ergonomics. Since it's Git-based, there's no training because everyone uses Git. I've found it to also be very customizable so that on all points it's better. This is an important tool for us. 

What needs improvement?

This solution is not as good as Jira when it comes to project management and I think they know it, but it's good enough. I'm very used to it now, so I can work more quickly, but I've had colleagues who are very Jira-focused and they don't like Azure DevOps at all. When it comes to the handling of tickets or tasks or the product backlog, Jira is much more customizable and more intuitive. It's an area that Microsoft could improve. 

The instructions could be a little better. We are doing some weird stuff where we're building some things, including embedded firmware. It wasn't super intuitive to set that up which was an issue although it's something minor and we managed to solve it. I just expected it to be a little easier, although it's not what the solution is built for. We're going a little out of the normal use case. It is a little clunky compared to Jira and hosting your own builds could be a little easier.

I'm aware that they're putting money into GitHub to add more features around vulnerability scans and statical analysis and so on, basically taking on cloud and what have you, as well as Vericode that we are using. It would be great if it was built into the tool. I get things from other vendors that are provided out of the box, and it would be awesome for me to have that with DevOps. 

For how long have I used the solution?

I've been using this solution for several years. 

What do I think about the stability of the solution?

The stability of the solution is good. We've had a couple of dashboards out and they have a nice page share where they show what's out and what's not. A few months back they had some issues with the Active Directory and we were pretty much locked out of some things. We lost Teams for a while and we use that a lot in Azure DevOps. It was quickly fixed. Otherwise, I'm very happy with the stability. 

What do I think about the scalability of the solution?

The scalability of the solution is good and there's no maintenance required. We're a small operation and we could grow by a factor of 10 and it wouldn't be a problem. This is an SaaS and if you need to take care of it, there's something wrong. We use the solution extensively and soon we'll have almost every piece of software, including all our test automation and embedded firmware there so we'll be increasing usage. 

Which solution did I use previously and why did I switch?

The company previously used TeamCity, and I have used Jenkins in the past, the grandfather of everything. Azure DevOps is nicer. Jenkins is very configurable, but a pain. I like Azure a lot more and I think this or something like it, GitHub Actions, for example, is the future.

How was the initial setup?

The initial setup is very intuitive. What I think they could work on is the whole permissions model where you have projects and other things which require permissions and which is not very intuitive. You can do almost everything but I want a more granular permissions model that's also easy to maintain. I don't quite like the way it's set up so there's some work to be done there. I think I'd rather do it in text because it's hard to see everything clearly otherwise. If you have a complex permissions system, it's complex to set up and it's not super intuitive. Compared to AWS, which is a very different system, that aspect of Azure is not very intuitive.

I work in an engineering department so we didn't feel the need to get any help with deployment. If you read the manual, create the sandbox, and test it out you're able to roll it out. It's not that hard. 

What's my experience with pricing, setup cost, and licensing?

We're not paying a lot for this product. As developers, we have a Visual Studio license which is basically free. That's how their licensing model works. Then we have a number of stakeholders who need to do edits in the system, but not work with code necessarily. I believe they're paying $5 a month per user. We also have users who only need to read things and don't need code so I set that up for everyone who needs it. We're probably paying a few hundred dollars per month altogether. That's a minor cost for us; we're not currently hosting anything on cloud, so it's a small cost compared to hosting a solution. 

We ran into a few things where we had to pay more because of the number of concurrent building agents. We had capped it low and the developer was unhappy so we paid a little more to get what we needed and that's been good. I don't like it when you get a big bill and you don't know about it. 

What other advice do I have?

I'm somewhat critical of the documentation for certain things, but overall, the documentation is really good. In general, Microsoft is really good at documentation. It's worth taking a few hours to read it and then you'll know a little about how Access works. If you set up a sandbox, you're not going to destroy anything and you'll learn by trying things out. I would still read the documentation and go in parallel so you can at least know enough and be aware that it's safe to get in there.

We are very heavy users in creating small projects and then sometimes deleting them because they weren't useful but I like that model. Create a little sandbox and go build. We have done our own workflows and they are always tested in a sandbox before going live. That would be my suggestion. 

I rate the solution eight out of 10.  

Which deployment model are you using for this solution?

Public Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Rodrigo Bassani - PeerSpot reviewer
Head Of Technology at Elogroup
Real User
Top 10
Excellent integration; enables us to see all the steps in the lifecycle of our clients
Pros and Cons
  • "Provides us with user histories."
  • "Templates could be improved."

What is our primary use case?

The first time I used the solution was to create a build for an Oracle application called SOA. We generated all the features in Azure DevOps to create the build and then we created a workflow. We are partners of Microsoft and I'm head of technology.

How has it helped my organization?

We have the histories, and are able to estimate the efforts of each story. It means that I can measure it from each developer and I have the match from each developer. We can also check it from the lead time to see whether there are any problems in storage that may not be mature. It gives us control. 

What is most valuable?

We use Gitch as a version control and the integration is very good. We are also using the features for the product backlog that's released every day so we have the user histories. We can track it from the histories to the code. You can see all the steps in the life cycle we use with our clients. We also like to use the estimate integration feature where you have two or three developers that estimate different efforts for each history. I think Azure is easy to integrate with any other type of solution to improve your delivery.

What needs improvement?

I think the templates could be improved. It's not easy making the jump from one project to another so we're now integrating using a different partner. I believe the price could be improved when scaling. It's a simple calculation, the number of users times $11, which is approximately the cost. But if you have a large number of users you should be able to reduce the per user cost the more you scale. I think it's something Microsoft could do for us. 

For how long have I used the solution?

I've been using this solution for five years. 

What do I think about the stability of the solution?

This is a very mature and stable solution. 

What do I think about the scalability of the solution?

We have about 100 users; developers, engineers and admin. The platform doesn't require any maintenance but we have one DevOps engineer to support the DevOps for the applications that we integrate with the platform. There are two types of scalability, the first is scaling my team, moving from 100 to 200 users, which is easy to do. The second is structure but  I haven't yet tested scalability in terms of increased structure.

How are customer service and technical support?

Actually, we don't have a lot of experience opening tickets with technical support. All tickets that we did open were dealt with quickly. 

Which solution did I use previously and why did I switch?

I used IBM where I worked previously but didn't have a lot of experience with it. 

How was the initial setup?

We had some initial difficulties, because the solution is not commonly used here. Jira and Microsoft are the most common solutions but it's not usual to use everything inside the platform. It was a cultural change that we implemented here in our team and to convince them was more difficult than to use the platform itself. We used an integrator for deployment but we don't do that in every case. In some of our deployments, hosting the most popular software development languages, like Java or .NET makes it easy to create the deployment mode. But when you have different platforms on development, it's more difficult to configure. We're on an SaaS platform, so deployment was very easy.

What's my experience with pricing, setup cost, and licensing?

We have 100 users and the cost is $11 per user. There's an additional cost if you want to use the integrated test plan. You have the option to just change your license and you can use the automated test integrator.

Which other solutions did I evaluate?

We looked at Jira Confluence and it was our second option. On Jira, we have our environment in Azure, and it was easier to adopt Azure DevOps instead of Confluence. Because Confluence is specifically for Azure DevOps, we can integrate it with everything that we are already using.

What other advice do I have?

It's very easy to start using this solution because the first five licenses are free. As a result, it's easy to track and compare with other solutions and it's easy to scale. 

I would rate this solution a nine out of 10. 

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Microsoft Azure
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
PeerSpot user
Buyer's Guide
Download our free Microsoft Azure DevOps Report and get advice and tips from experienced pros sharing their opinions.
Updated: March 2025
Buyer's Guide
Download our free Microsoft Azure DevOps Report and get advice and tips from experienced pros sharing their opinions.