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User678 - PeerSpot reviewer
Works at a energy/utilities company with 10,001+ employees
Real User
They fix issues and add new features quite regularly and it offers many analytical capabilities
Pros and Cons
    • "They do very frequent releases, there's a complete change in UI kind of stuff. Sometimes it feels like they change it too often."

    What is most valuable?

    The ability to interact with various other Azure services like for a deployment or using CICD was very helpful because when we leverage it for Azure IT helps. There's no CICD pipeline available. They provided us with some of the plugins to deploy that onto the Azure IOT edge.

    What needs improvement?

    They do very frequent releases, there's a complete change in UI kind of stuff. Sometimes it feels like they change it too often. They fix issues and add new features quite regularly which is good. 

    They leverage a lot of new features, new features get released frequently, and sometimes the change management on our side is a bit complicated because we'll see something and there's an entirely different way how it is presented. You need to get it all working again.

    Previously we asked them for more analytics on top of what they already had so that we could look at it comprehensively and see how the projects are progressing. They implemented these changes for us. 

    For how long have I used the solution?

    I have been using Azure for the last couple of years.

    What do I think about the stability of the solution?

    It's stable. It's good. If there are some features missing we connect with the Microsoft team and then they get it developed and we utilize it.

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    What do I think about the scalability of the solution?

    It is very scalable. We use it for quite a lot of projects including running the data and all that stuff. We do quite a lot of analysis and analytics on top of that.

    We have hundreds of users using this solution.

    How are customer service and support?

    We don't really use technical support for incidents but more for developing new features. 

    Which solution did I use previously and why did I switch?

    I've been using Microsoft based solutions, like VST and then like before that DSS. It was a natural progression from VSTS into Azure DevOps.

    How was the initial setup?

    The initial setup is straightforward. We've been using Microsoft products for a while. 

    What other advice do I have?

    It's a good tool, quite rich, it has a lot of features, and quite a lot of analytical capabilities which are built on top of it so that you can see how your projects are going and all that stuff. It's a good tool.

    I would rate it a nine out of ten.

    Disclosure: My company does not have a business relationship with this vendor other than being a customer.
    PeerSpot user
    Murat Gurkas - PeerSpot reviewer
    Product Owner at ZettaLABS
    Real User
    Its configurable dashboard offers various display options for the stakeholders of the project

    What is our primary use case?

    Agile scrum project management of a software product in a start-up company. We are a team of 11 people located in different countries.

    How has it helped my organization?

    We have team members in different locations of the world. Azure DevOps is the main communication tool between the product owners, UX designers, and developers.

    Its configurable dashboard offers various display options for the stakeholders of the project.

    What is most valuable?

    • Dashboard
    • Query
    • Sub-tasks configuration
    • Extensions library
    • Visual Studio and other MS product integrations.

    What needs improvement?

    • It would be better to have a free-text query editor. 
    • Product management/roadmap planning features are missing.
    • Parent Column is added in listings and we expect to see it in queries as well

    For how long have I used the solution?

    Less than one year.

    What do I think about the stability of the solution?

    Refreshing the browser is needed when a data is updated. I am expecting Microsoft to prepare an Azure DevOps application running on PC and downloaded from the MS app store.

    What's my experience with pricing, setup cost, and licensing?

    It is easy to use if you are already familiar with Microsoft products. 

    Disclosure: My company does not have a business relationship with this vendor other than being a customer.
    PeerSpot user
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    Enterprise Agile Coach at Knowit Require
    Real User
    A user-friendly and intuitive interface, but it lacks integration with other products and tools
    Pros and Cons
    • "My first impression of DevOps, after using Jira, is that it has a much better, more intuitive, and more user-friendly interface."
    • "I would like to see better interoperability with the agile scaling frameworks."

    What is our primary use case?

    We are currently involved in a financing exchange project, and we use this solution to keep track of the exchange activities within the backlog. We are not taking advantage of the repository and the code stuff at this stage. 

    What is most valuable?

    The most valuable feature for us at this stage is the Azure Boards.

    I really like the user interface. For comparison, I have been using JIRA for several years now, and I am rather skilled at using that tool. The reason for my using Azure DevOps is because my client uses it. My first impression of DevOps, after using JIRA, is that it has a much better, more intuitive, and more user-friendly interface. That first impression is still valid, today.

    What needs improvement?

    There is a lack of integration and portability with other tools and products.

    I would like to see better interoperability with the agile scaling frameworks.

    When I first started using Azure it was impossible to figure out how to do the configuration correctly. Perhaps there should be a configuration environment that hides some features and is not open for everyone.

    I find it difficult to find some of the features, although it may be that they are not enabled, or perhaps I have to take some time to better understand the tool.

    For how long have I used the solution?

    Four months.

    What do I think about the scalability of the solution?

    I cannot really comment on the scalability of this solution. We are running in a microenvironment with only a few users and a few integrations. It is enough for us at the moment, but if we want to go forward and continue to work with it then that will be a discussion for later.

    We have approximately fifty users right now. There are three or four administrators, and the remainder of them are end-users.

    How are customer service and technical support?

    I have not contacted technical support. Coincidentally, I needed support today, so I went online to find the answer. The toolkit for helping yourself is there, but perhaps it should be more integrated into the solution.

    Which solution did I use previously and why did I switch?

    I have used JIRA for several years, and although I am impressed with the interface in Azure DevOps, JIRA still has better integration with other tools.

    How was the initial setup?

    The initial setup for this solution is much easier than for that of JIRA.

    What other advice do I have?

    My advice for anyone implementing this solution is to have an expert for every fifty users of the solution. This person is responsible for configurations and so forth.

    If you have a Microsoft environment then this is an easy choice for you, but if you don't then I think that JIRA would be a better choice.

    I would rate this solution a seven out of ten.

    Disclosure: My company does not have a business relationship with this vendor other than being a customer.
    PeerSpot user
    Software1701 - PeerSpot reviewer
    Software Architect Consultant at a tech consulting company with self employed
    Real User
    Helpful for multi-platform release management, but more flexibility is needed for automated testing
    Pros and Cons
    • "All of the features related to release management are very good."
    • "Better integration with the Linux operating system would be an improvement for this solution."

    What is most valuable?

    All of the features related to release management are very good. We use release management and dev management, and the dashboard is good. The ability to specify multiple platforms in release management, by using Docker, is valuable.

    What needs improvement?

    Better integration with the Linux operating system would be an improvement for this solution.

    I would like to see more third-party plugins; by comparison, the open source solution, Jenkins, has thousands of plugins available.

    The Wiki for this solution is not very good.

    There is a problem when you want to run a release pipeline for an organization that needs enhanced security. There is no option to configure a dynamic login for a station that is running the tests. The only solution in the platform is to configure an agent that uses a fixed username and password login. There is no option to change the username or password for the login dynamically. If I want to run multiple tests, with different users, then I cannot do it. When it comes to running tests, it needs an option to use different users or authentications. This is a very important feature that is missing.

    For how long have I used the solution?

    More than five years.

    What do I think about the stability of the solution?

    This solution is very stable.

    What do I think about the scalability of the solution?

    Scalability is not particularly relevant. It depends on what kind of scaling you want to do. Generally, it has very good support for scaling.

    There are hundreds of developers using this solution.

    How are customer service and technical support?

    We only had one issue, and I would rate their technical support at medium, based on that experience. The issue was related to shrinking a database, where it was not working well. It took a long time for Microsoft support to fix the problem.

    Which solution did I use previously and why did I switch?

    We did not use another solution prior to this one. However, I use other tools in conjunction with Azure DevOps. One of these is Jenkins, for CICD, and I also use the Atlassian Suite.

    How was the initial setup?

    The initial setup for the latest version was very straightforward. The upgrade was quick and lightweight.

    What about the implementation team?

    I handled the implementation on my own.

    What other advice do I have?

    This is a solution that I would recommend.

    Azure DevOps is a leading platform, but some things can be better. 

    I would rate this solution a seven out of ten.

    Disclosure: My company does not have a business relationship with this vendor other than being a customer.
    PeerSpot user
    it_user1101249 - PeerSpot reviewer
    Senior Project Manager at a financial services firm with 5,001-10,000 employees
    Real User
    Moving our automation and testing to a cloud-based solution has made it easier to work with and maintain
    Pros and Cons
    • "It's graphical representation and tools are easy to use."
    • "Non-functional testing such as security testing, log testing, and performance testing can be improved with a better visualization."

    What is most valuable?

    The two most valuable features are Azure Pipelines for DevOps automation, and Azure Test Plan for test management.

    It is quite easy to create a pipeline, from continuous integration to automated testing, to continuous delivery, performance testing, and continuous deployment. It's graphical representation and tools are easy to use.

    The automated testing in DevTest is the big advantage of Azure DevOps.

    What needs improvement?

    Non-functional testing such as security testing, penetration testing, and performance testing could be improved. 

    For how long have I used the solution?

    Two years.

    What do I think about the stability of the solution?

    This Cloud solution is very stable.

    What do I think about the scalability of the solution?

    We have approximately one hundred users, the majority of which are developers. There are some project managers and team leads, as well as different levels of management who present to stakeholders.

    Currently, two or three of our development teams use Azure DevOps. In the future, we plan to include five more teams. This will grow the number of active users from one hundred to two or three hundred.

    How are customer service and technical support?

    I have not used Microsoft support directly. We have an internal support team that is dedicated to Office 365, Azure DevOps, and other Microsoft solutions.

    Which solution did I use previously and why did I switch?

    Prior to this, we used Team Foundation Server versions 2017 and 2018 on-premise, and it was a stable solution.

    We also used the Atlassian stack, including Jira, Bamboo, and Confluence, all on-premise. The problem is that the on-premise version has an expiry. We moved to a cloud solution because it is easy to support, easy to upgrade, and easy to stage our products. It is distributed between our offices, as we have development teams split into different locations around the country. The cloud-based solution is the best way to integrate our development effort.

    I have also worked with HP ALM/Quality Center in the past.

    How was the initial setup?

    The initial setup for this solution is quite easy.

    What about the implementation team?

    Our internal DevOps team handled the implementation.

    Which other solutions did I evaluate?

    I have worked with other products, and this is the best solution in the market in 2019.

    What other advice do I have?

    Deployment of solutions on Azure DevOps is a perfect way to provide Disaster Recovery and High Availability. This is a straightforward solution, and I would suggest not wasting any time looking at others.

    Right now, this is the best solution.

    I would rate this solution ten out of ten.

    Disclosure: My company does not have a business relationship with this vendor other than being a customer.
    PeerSpot user
    System Engineer at a tech services company with 51-200 employees
    Real User
    User-friendly with good management features
    Pros and Cons
    • "The user interface is very friendly."
    • "I would like to see more customization available to the administrator."

    What is most valuable?

    I like the management features and the user interface is very friendly.

    What needs improvement?

    It is not clear what features have been added or enhanced since the last version. My customer used a previous version and it did not meet their expectations, so clarification with respect to the new version is needed on their website or other venues.

    I would like to see more customization available to the administrator. You need to change the workflow of the end result.

    For how long have I used the solution?

    Trial/evaluation for approximately one week.

    What do I think about the stability of the solution?

    I did not load the application heavily, but it was stable.

    What do I think about the scalability of the solution?

    I only tested this solution with a single user. I think that it is scalable, as long as you increase the resources as you move to a larger scale.

    How are customer service and technical support?

    I have not been in touch with technical support yet.

    How was the initial setup?

    The initial setup is very simple.

    What about the implementation team?

    I performed the setup myself, on my laptop.

    What other advice do I have?

    I would advise someone considering this solution to use Microsoft because it is very user-friendly, it can run on small levels of applications, can be calibrated to the application, it can be scaled to a larger scale, from small scale to larger scale. It's very stable, you just need to increase the receptors if you need to scale to a larger scale. 

    I would rate this solution a nine out of ten.

    Disclosure: My company does not have a business relationship with this vendor other than being a customer.
    PeerSpot user
    Technical Architect at Dwr Cymru Welsh Water
    Real User
    Allows for source control and CI/CD pipelines

    What is our primary use case?

    Full DevOps suite.

    How has it helped my organization?

    Allows for source control and CI/CD pipelines while linking back to the work items on the Kanban board.

    What is most valuable?

    CI/CD pipelines and repositories.

    What needs improvement?

    Information to make it easier to choose items from the marketplace (like MS verified), etc.  Otherwise, every item requires a full InfoSec review.

    For how long have I used the solution?

    Less than one year.
    Disclosure: My company does not have a business relationship with this vendor other than being a customer.
    PeerSpot user
    Mohamed Sadek - PeerSpot reviewer
    Lead DevOps and Release Engineer-L2 at ITWORX
    Real User
    Top 10
    It's a matter of integration to have only one platform for all your software development life cycle

    What is our primary use case?

    • Source code management
    • Git repository management including a visualizing for the pull requests process
    • Build automation
    • Continuous integration
    • Project management
    • Test management 
    • Release automation
    • Deployments automation
    • Artifacts management
    • Package management
    • Agile planning 
    • Dashboards and reports
    • Requirement management
    • Work estimation 
    • Capacity management
    • Backlogs and Kanban boards for different teams
    • Load test 
    • Integration test automation and unit test projects with status reports on the test results.

    How has it helped my organization?

    Azure DevOps helps us to implement all our DevOps practices with a complete end-to-end cycle starting from code commit till the production deployment including continuous feedback.

    This enables us to release the silos between the teams and enhance collaboration. Also, it gives us more control on the project delivery lifecycle and to fix the issues more earlier than before as we are aligned and working on one integrated system which can give us reports about any piece of info.

    What is most valuable?

    • Linking the project teamwork (bugs, tasks, user stories, test cases ) with the code, build, release, delivery
    • It's a matter of integration to have only one platform for all your software development life cycle.

    What needs improvement?

    • Enable more control on Application Insights integration to open different types of work items as this is area still need more enhancements.
    • Test management extension is too high to be paid on a monthly basis.
    • Test and feedback chrome extension still need more development as they are not very stable.

    For how long have I used the solution?

    One to three years.
    Disclosure: My company does not have a business relationship with this vendor other than being a customer.
    PeerSpot user
    Daniel Hall - PeerSpot reviewer
    Daniel HallTechnical Architect at Dwr Cymru Welsh Water
    Real User

    I'd add that the reliability needs improving, there have been a few outages lately, had numerous issues where marketplace modules install but cannot be used and the live updates on running pipelines stop working. As it matures I can see it being a strong competitor

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    Updated: March 2025
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