We are a product company, and we use Azure DevOps for product development. It is our backend platform, and we use it for all of our development activities.
CTO at Cantier Inc
We use it for all of our development activities, and it is a complete solution with good reliability and scalability
Pros and Cons
- "You get a complete solution with Azure DevOps; you can do everything in one place, starting from requirement gathering until you release the product, and it is a reliable, scalable, and handy product."
- "Its testing features are limited and can be improved a little more. They should provide more options from the testing and build perspective. Currently, we have to use a third-party product for testing. It would be great if it has more than one testing tool."
- "They have brought a lot of new collaboration features in the latest version. We haven't used those features, but they should continue to expand it more on the collaboration front so that two developers can look at the code and work at the same time. It will be helpful for working from home."
- "Its UI can be easier and more customer-friendly. The UI can be improved from the project management and agile perspective."
- "Its price can also be reduced. It would be great if they are a little bit more competitive in terms of pricing because many open-source products are currently available in the market."
What is our primary use case?
What is most valuable?
You get a complete solution with Azure DevOps. You can do everything in one place, starting from requirement gathering until you release the product. It is a reliable, scalable, and handy product.
What needs improvement?
Its testing features are limited and can be improved a little more. They should provide more options from the testing and build perspective. Currently, we have to use a third-party product for testing. It would be great if it has more than one testing tool.
They have brought a lot of new collaboration features in the latest version. We haven't used those features, but they should continue to expand it more on the collaboration front so that two developers can look at the code and work at the same time. It will be helpful for working from home.
Its UI can be easier and more customer-friendly. The UI can be improved from the project management and agile perspective.
Its price can also be reduced. It would be great if they are a little bit more competitive in terms of pricing because many open-source products are currently available in the market.
For how long have I used the solution?
I have been using DevOps within the last 12 months.
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What do I think about the stability of the solution?
It is definitely a reliable solution. That's why we have been using it for quite some time.
What do I think about the scalability of the solution?
It is scalable. There are no issues in terms of scalability. Currently, we have around 100 users. Its usage will definitely increase because a lot of new projects are coming.
How are customer service and support?
When migrating from TFS to Azure DevOps, we didn't get great support and response from Microsoft.
How was the initial setup?
Its initial setup was a little complex for us. We had been using TFS for quite some time, and migration was a bit difficult for us. We didn't get great support and response from Microsoft. We had limited resources in terms of support, and that's why it took us longer to figure out how to migrate from TFS.
What's my experience with pricing, setup cost, and licensing?
It has an annual subscription. It can be cheaper for partners. Many open-source products are available in the market, and it would be great if they can be a little bit more competitive in terms of pricing. A lot of startups are looking for an open-source, free, or cheap solution. If they can accommodate such requirements, it will be good for the product in the long run.
What other advice do I have?
I would rate Microsoft Azure DevOps an eight out of ten.
Which deployment model are you using for this solution?
Public Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Lead solution architect at a recreational facilities/services company with 10,001+ employees
Easy to use and very stable
Pros and Cons
- "The product is easy to use and very stable."
- "Broadly speaking, we use the product for .NET websites, APIs, data integration, migration, data analysis, job orders, and workflows."
- "The ability to integrate Microsoft Azure DevOps with other platforms and Microsoft products can be improved."
What is our primary use case?
Broadly speaking, we use the product for .net websites, APIs, data integration, migration, data analysis, job orders, and workflows.
What needs improvement?
The ability to integrate Microsoft Azure DevOps with other platforms and Microsoft products can be improved.
For how long have I used the solution?
We have been using Microsoft Azure DevOps for more than seven years.
What do I think about the stability of the solution?
The product is easy to use and very stable.
What do I think about the scalability of the solution?
The product is scalable.
How are customer service and technical support?
We feel our experience with technical support to be straightforward. They have responded to our requests for help or support in good time and make themselves available for questions.
How was the initial setup?
The installation of Microsoft Azure DevOps is straightforward. The steps are already in place and one only need follow them. We were able to handle this by ourselves.
The product is deployed to the cloud and we have five developers responsible for this.
What other advice do I have?
We are using the latest version of the product.
Our organization has five people who are using it.
We plan to continue to use Microsoft Azure DevOps because our development or our environment is one of Microsoft's.
My advice to someone considering implementing the product is that it is good. I work in a Microsoft school so this is the environment with which everyone is acquainted.
I would rate this solution a nine out of ten.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
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Microsoft Azure DevOps
June 2026
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Partner at Yushu
Integrates seamlessly, good technical support, but lengthy implementation
Pros and Cons
- "This solution works with other Microsoft solutions pretty easily, it was easy to integrate everything into all the other tools that we were using, and it integrates very seamlessly."
- "The installation time of this solution depends on the environment it is being implemented in. We had a couple of projects that took around two weeks of implementation. This included the whole integration of the DevOps and everything together."
- "I have not come across information for integrating this solution with others, such as ServiceNow."
What is our primary use case?
The company that we were working with was in development using a Microsoft platform. We used Azure to integrate the complete project management and DevOps work.
What is most valuable?
This solution works with other Microsoft solutions pretty easily. It was easy to integrate everything into all the other tools that we were using. It integrates very seamlessly.
What needs improvement?
I have not come across information for integrating this solution with others, such as ServiceNow. I am not sure if the integration would be straightforward to implement. There should be readily available information to accomplish these integrations.
For how long have I used the solution?
I have been using the solution for approximately two years.
What do I think about the scalability of the solution?
The project that we were using the solution for was a small implementation, I cannot fully comment on how scalable it is. I did not have enough data to comment if it was good. However, we did not have any issues.
How are customer service and technical support?
The customer support is good.
How was the initial setup?
The installation time of this solution depends on the environment it is being implemented in. We had a couple of projects that took around two weeks of implementation. This included the whole integration of the DevOps and everything together.
What about the implementation team?
We had an expert that did the implementation of the solution for us. He did not face any problems.
What's my experience with pricing, setup cost, and licensing?
There is a license for this solution.
What other advice do I have?
We plan to continue offering this product to our customers and I would recommend it.
I rate Microsoft Azure DevOps a seven out of ten.
Which deployment model are you using for this solution?
Public Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
Director of Strategy at a financial services firm with 1,001-5,000 employees
Easy to use, with good monitoring and tracking
Pros and Cons
- "This includes the ability to build and customize sprints, and I like the tracking and that we can monitor our velocity."
- "When converting to DevOps, it was difficult to map."
- "I wasn't part of the conversion from Jira to DevOps but it was a painful process. We lost data, things didn't map."
What is our primary use case?
We are an agile shop. We use it to build our sprints and for our user stories. We have everything aligned in epics and we track all of our requirements and our velocity.
What is most valuable?
We are still getting used to it and there is a lot that I haven't looked at yet. For me, at this early stage, the most valuable features are the basic functionality. This includes the ability to build and customize sprints.
I like the tracking and that we can monitor our velocity.
It took a bit longer to figure out, but now that we have, it's easy to use.
What needs improvement?
When converting to DevOps, it was difficult to map.
For how long have I used the solution?
I have been using Microsoft Azure DevOps since October 2020 when we converted from Jira to DevOps.
What do I think about the stability of the solution?
It's stable now that it is up and running. It was a steep learning curve, but not the fault of DevOps. We did not put together adequate training.
What do I think about the scalability of the solution?
Others in the company may have scaled this solution. I have not explored this area yet.
How are customer service and technical support?
I have not contacted technical support.
Which solution did I use previously and why did I switch?
Previously, we were using Jira. Now that DevOps is running, I find that for what I am doing, does the same things as Jira. The main difference is in naming convention and layout.
How was the initial setup?
I wasn't part of the conversion from Jira to DevOps but it was a painful process. We lost data, things didn't map. My Scrum Master who used it was not happy with the process.
What other advice do I have?
I would rate Microsoft Azure DevOps and eight out of ten.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Especialista Devops at a tech services company with 201-500 employees
Easy to install, stable, and scalable with valuable Pipeline and Release features
Pros and Cons
- "Azure Pipeline and Azure Release are most valuable. I use Azure DevOps through pipeline and release."
- "I would recommend this solution; I like Azure DevOps."
- "It should have security features for scanning the code and checking it for vulnerability and security. Currently, I am using other tools for this. It should also have integration with other tools to improve security."
What is our primary use case?
I have many microservices, and I am using Azure DevOps to deploy my microservices and build a global platform for payments.
What is most valuable?
Azure Pipeline and Azure Release are most valuable. I use Azure DevOps through pipeline and release.
What needs improvement?
It should have security features for scanning the code and checking it for vulnerability and security. Currently, I am using other tools for this. It should also have integration with other tools to improve security.
For how long have I used the solution?
I have been using this solution for two years.
What do I think about the stability of the solution?
It is stable.
What do I think about the scalability of the solution?
It is scalable. Currently, we have 400 users, and they are DevOps engineers and developers.
How are customer service and technical support?
They have helped me with the problems. They are very good.
Which solution did I use previously and why did I switch?
I have only used Azure DevOps.
How was the initial setup?
It is very simple to install. Its deployment takes a very short time.
What other advice do I have?
I would recommend this solution. I like Azure DevOps.
I would rate Microsoft Azure DevOps a nine out of ten.
Which deployment model are you using for this solution?
Public Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Microsoft Azure
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
CEO & Founder at a tech services company
Highly functional, powerful capabilities, and scalable
Pros and Cons
- "Some of the valuable features are the functionality and the wide range of capabilities."
- "Not all companies use the same methodology which could limit the use of this solution."
What is our primary use case?
We implement this solution to those wanting to improve their processes to make their business function better.
What is most valuable?
Some of the valuable features are the functionality and the wide range of capabilities.
What needs improvement?
Not all companies use the same methodology which could limit the use of this solution.
For how long have I used the solution?
I have been using the solution for approximately two years.
What do I think about the stability of the solution?
The stability of the solution is great.
What do I think about the scalability of the solution?
I have found the scalability good. We have approximately four specialists and ten testers using the solution in our organization.
What other advice do I have?
I would recommend this solution to others if they have tools with Microsoft and the proper infrastructure because not all customers work with this methodology in the development team.
I rate Microsoft Azure DevOps a nine out of ten.
Which deployment model are you using for this solution?
Hybrid Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Technical Director at Alstom Ferroviaria S.p.A.
Allows us to easily build and deploy applications
Pros and Cons
- "Overall, so far we have no major issues to report."
- "We use this solution for continuous integration, strategic analysis, and to create and deploy virtual machines, and soon there will be more than 200 of us using this solution."
- "I think that the integration is to some extent, immature."
What is our primary use case?
We use this solution for continuous integration. It provides us with strategic analysis. We use it to create and deploy virtual machines. In short, we mainly use it for integration and deployment.
Currently, there are five to ten of us working on conception. Soon, there will be more than 200 of us using this solution.
What is most valuable?
The most interesting subject for me is the deployment part where you build virtual machines and enable them to learn. That's interesting to me.
What needs improvement?
As I'm in the very early stages of this story, this is a hard question for me to answer. However, I think that the integration is to some extent, immature.
Overall, so far we have no major issues to report.
For how long have I used the solution?
I have been evaluating this solution for roughly six to eight months.
How was the initial setup?
The initial setup was quite straightforward.
What's my experience with pricing, setup cost, and licensing?
The licensing costs are reasonable.
Which other solutions did I evaluate?
We also evaluated GitHub and GitLab. We actually have one deployment that is already ongoing in GitLab.
Currently, we're evaluating both GitLab and Microsoft. We're trying to get a sense of which one is better for us.
What other advice do I have?
Overall, I would give this solution a rating of eight out of ten.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
System engineering project Manager at a healthcare company with 51-200 employees
Good testing, helpful tracking dashboard activity, and test execution
Pros and Cons
- "I really like the Microsoft DevOps survey."
- "In my previous company, we used this solution to create test cases, test reports, test execution, task boards, and we use the dashboard for the product activity."
- "I would like to see DevOps have the ability to give us something with a compatibility or traceability matrix."
What is our primary use case?
I am familiar with the VSTS environment, grading tests, plan, and tracking dashboard activity.
In my previous company, we used this solution to create test cases, test reports, test execution, task boards, and we use the dashboard for the product activity.
What is most valuable?
I really like the Microsoft DevOps survey.
What needs improvement?
I would like to see DevOps have the ability to give us something with a compatibility or traceability matrix.
I have never seen a table or a Matrix in DevOps for traceability for either software or hardware upgrades. I am not aware of whether the website has these capabilities.
I had planned to recommend this product to my current company but the traceability is missing and could not consider it.
For how long have I used the solution?
I have been using this solution for three or four years.
What do I think about the stability of the solution?
It has some bugs that we reported and they have been fixed, which is good.
What other advice do I have?
I would rate Microsoft Azure DevOps a nine out of ten.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Data Base Administrator at a tech services company with 51-200 employees
Stable, scalable with good cloud infrastructure, and good support
Pros and Cons
- "I like the cloud infrastructure of Microsoft Azure DevOps."
- "We use this solution for cloud administration, cloud infrastructure, the database, as an application server, development, and more."
- "I would like to see new features added."
What is our primary use case?
We use this solution for cloud administration, cloud infrastructure, the database, as an application server, development, and more.
What is most valuable?
I like the cloud infrastructure of Microsoft Azure DevOps.
What needs improvement?
I would like to see new features added.
For how long have I used the solution?
My corporation is currently using this solution.
What do I think about the stability of the solution?
I have had no issues with the stability of this solution.
What do I think about the scalability of the solution?
Scalability-wise, I have not had any problems.
How are customer service and technical support?
Everything is fine with our internal customers and our corporation.
Technical support is good.
What's my experience with pricing, setup cost, and licensing?
I don't have a problem with the pricing.
What other advice do I have?
I would rate Microsoft Azure DevOps a ten out of ten.
Which deployment model are you using for this solution?
Hybrid Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
XBRL Specialist at a financial services firm with 1,001-5,000 employees
Very stable and provides a nice and integrated environment for working in teams and implementing the DevOps philosophy
Pros and Cons
- "It is easy to use. The shared repository is useful. Everything is in one environment."
- "It is a nice environment for working in teams and implementing the DevOps philosophy."
- "It is not that intuitive. Sometimes, it is hard to find some of the functions. I would like to have an old-fashioned menu structure to be able to easily find things. Its environment setup is not very good. They should improve the way it is set up for different screens and make it easier to find functionalities and maintain team members."
- "It is not that intuitive. Sometimes, it is hard to find some of the functions."
What is our primary use case?
I am using it as a developer in the agile scrum area.
How has it helped my organization?
It has improved the team cooperation for building, developing, and releasing systems.
What is most valuable?
It is easy to use. The shared repository is useful. Everything is in one environment.
What needs improvement?
It is not that intuitive. Sometimes, it is hard to find some of the functions. I would like to have an old-fashioned menu structure to be able to easily find things. Its environment setup is not very good. They should improve the way it is set up for different screens and make it easier to find functionalities and maintain team members.
For how long have I used the solution?
I have been using this solution for one and a half years.
What do I think about the stability of the solution?
It is very stable. If it doesn't work, it is usually because of network issues.
How are customer service and technical support?
I didn't need support from Microsoft. Any need for support was internally fulfilled by my colleagues.
What other advice do I have?
I would recommend this solution. It is a nice environment for working in teams and implementing the DevOps philosophy. It provides good support for that.
I would rate Microsoft Azure DevOps an eight out of ten.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
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