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Rodrigo Bassani - PeerSpot reviewer
Head Of Technology at Elogroup
Real User
Top 10
Excellent integration; enables us to see all the steps in the lifecycle of our clients
Pros and Cons
  • "Provides us with user histories."
  • "Templates could be improved."

What is our primary use case?

The first time I used the solution was to create a build for an Oracle application called SOA. We generated all the features in Azure DevOps to create the build and then we created a workflow. We are partners of Microsoft and I'm head of technology.

How has it helped my organization?

We have the histories, and are able to estimate the efforts of each story. It means that I can measure it from each developer and I have the match from each developer. We can also check it from the lead time to see whether there are any problems in storage that may not be mature. It gives us control. 

What is most valuable?

We use Gitch as a version control and the integration is very good. We are also using the features for the product backlog that's released every day so we have the user histories. We can track it from the histories to the code. You can see all the steps in the life cycle we use with our clients. We also like to use the estimate integration feature where you have two or three developers that estimate different efforts for each history. I think Azure is easy to integrate with any other type of solution to improve your delivery.

What needs improvement?

I think the templates could be improved. It's not easy making the jump from one project to another so we're now integrating using a different partner. I believe the price could be improved when scaling. It's a simple calculation, the number of users times $11, which is approximately the cost. But if you have a large number of users you should be able to reduce the per user cost the more you scale. I think it's something Microsoft could do for us. 

Buyer's Guide
Microsoft Azure DevOps
September 2025
Learn what your peers think about Microsoft Azure DevOps. Get advice and tips from experienced pros sharing their opinions. Updated: September 2025.
868,787 professionals have used our research since 2012.

For how long have I used the solution?

I've been using this solution for five years. 

What do I think about the stability of the solution?

This is a very mature and stable solution. 

What do I think about the scalability of the solution?

We have about 100 users; developers, engineers and admin. The platform doesn't require any maintenance but we have one DevOps engineer to support the DevOps for the applications that we integrate with the platform. There are two types of scalability, the first is scaling my team, moving from 100 to 200 users, which is easy to do. The second is structure but  I haven't yet tested scalability in terms of increased structure.

How are customer service and support?

Actually, we don't have a lot of experience opening tickets with technical support. All tickets that we did open were dealt with quickly. 

Which solution did I use previously and why did I switch?

I used IBM where I worked previously but didn't have a lot of experience with it. 

How was the initial setup?

We had some initial difficulties, because the solution is not commonly used here. Jira and Microsoft are the most common solutions but it's not usual to use everything inside the platform. It was a cultural change that we implemented here in our team and to convince them was more difficult than to use the platform itself. We used an integrator for deployment but we don't do that in every case. In some of our deployments, hosting the most popular software development languages, like Java or .NET makes it easy to create the deployment mode. But when you have different platforms on development, it's more difficult to configure. We're on an SaaS platform, so deployment was very easy.

What's my experience with pricing, setup cost, and licensing?

We have 100 users and the cost is $11 per user. There's an additional cost if you want to use the integrated test plan. You have the option to just change your license and you can use the automated test integrator.

Which other solutions did I evaluate?

We looked at Jira Confluence and it was our second option. On Jira, we have our environment in Azure, and it was easier to adopt Azure DevOps instead of Confluence. Because Confluence is specifically for Azure DevOps, we can integrate it with everything that we are already using.

What other advice do I have?

It's very easy to start using this solution because the first five licenses are free. As a result, it's easy to track and compare with other solutions and it's easy to scale. 

I would rate this solution a nine out of 10. 

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Microsoft Azure
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
Ismail Kiswani - PeerSpot reviewer
Manager at Al-kiswani
Real User
Top 20
Good CI/CD pipeline and testing automation that is both stable and scalable
Pros and Cons
  • "The most valuable features of this solution are the CI/CD pipeline, and the testing automation."
  • "They have to add more features such as schedules and more flexibility in the platform."

What is our primary use case?

We are using this solution for CI/CD projects, for Scrum, Agile planning, testing, and business management system solutions. 

We are also using it for continuous integration, and continuous delivery of DevOps.

I am also using the Git Repositories, which is the main source control for me in the organization. We were using it on-premises and now planning to move it to the Cloud.

They are calling it repository and they are supporting an old protocol, which is a popular protocol called Git repository.

What is most valuable?

The most valuable features of this solution are the CI/CD pipeline, and the testing automation.

It's good that they are bringing more options to this environment, and to deploy to virtual machines.

What needs improvement?

The testing agents needs to be improved, they need to work on it.

They can enhance the areas related to continuous integration and build automation. They can add more technologies for the build.

The integration with the Azure infrastructure as a code and include more templates for infrastructure as a code in the continuous integration phase and the build phase.

They can add more flexibility to the continuous deployment.

Artifact management is also an area that needs some enhancements.

I think automation and integration with the CI/CD lifecycle it's good but it's using agents.

I am using a different tool for testing automation because I have not found any use cases on it. This feature is not covered. I'm using only testing and business management. I'm not using the testing automation feature that is provided by Azure DevOps.

I would like to see more integration with other platforms and more flexibility.

They have to add more features such as schedules and more flexibility in the platform. This will allow me to build my space and time based on the schedule and based on a calendar.

I would also like to see a release calendar so that I can plan my releases based on my sprints. 

This is required and it would give this solution more maturity. Between Scrum, Agile Planning, or Project planning with the build and deploy prophecies.

For how long have I used the solution?

I have been using Microsoft Azure DevOps for three years.

We are using the latest version of this solution.

What do I think about the stability of the solution?

It's a stable solution. We have not experienced any issues.

What do I think about the scalability of the solution?

It's a scalable product. We have more than 50 users in our organization using this solution.

I plan to continue using it in the future.

Which solution did I use previously and why did I switch?

Previously, I used TeamCity, Jenkins, I used Chef, and many other technologies.

How was the initial setup?

The initial setup is straightforward, it's a cloud service, so it's plug and play.

What other advice do I have?

I would recommend Microsoft Azure DevOps for other users who are interested in using it.

I would rate this solution an eight out of ten.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Microsoft Azure DevOps
September 2025
Learn what your peers think about Microsoft Azure DevOps. Get advice and tips from experienced pros sharing their opinions. Updated: September 2025.
868,787 professionals have used our research since 2012.
reviewer1260639 - PeerSpot reviewer
Chief Digital Officer (CDO) at a financial services firm with 201-500 employees
Real User
Easy to use, stable, and helps speed up production
Pros and Cons
  • "Typically the sprints themselves and managing the tasks have essentially eliminated our need for reporting."
  • "Some of the queries, the way they're built, need to be looked at. We need better query tools."

What is our primary use case?

We primarily use the solution for our Agile teams, however, we started off using it with our executive suite. Our executive team now meets in sprints every day. Sometimes it's a short 15 minutes, other times it can be up to an hour. We have two-week sprints and daily scrums associated with it. We've also rolled that down from the executive. We've got seven formal Agile teams running throughout the organization across our businesses. We probably have at least 40% of our staff now trained in Agile and using DevOps to execute the projects.

How has it helped my organization?

As an Agile team, we're now able to move much faster than we could, even pre-COVID.

What is most valuable?

Typically the sprints themselves and managing the tasks have essentially eliminated our need for reporting. That in itself has had a huge effort on the number of meetings. In the past, you would almost wait a month before you could get all the executive teams together. Now, we've got meetings daily. Due to the regular meetings, we're utilizing daily scrums and two-week sprints, and we've been able to move a lot faster than we've ever had before as far as initiatives. 

Frankly, throughout this whole COVID situation, being able to respond the way we have to some of the changes that were going on has been amazing. I don't think that would have happened if we weren't an Agile team.

What needs improvement?

There are a lot of features that we could probably work with a bit differently as we learn more about the tool. Right now, we're just really using it from a task management perspective. We've only been using it a year. There may still be more to learn and unpack.

Some of the queries, the way they're built, need to be looked at. We need better query tools.

Being able to report back to boards, to regulators, and the activities and stuff would be helpful. The queries do require somebody else to actually write them. There should, however, be a way to make things a little simpler in that space. Right now it's on us to figure out how to get better at making queries effectively and in such a way we're just not reporting on tasks complete.  

We track the associated feature story. In many ways you can actually go back and see the story, and see the progress you've made on initiatives due to the fact that you can see all the decisions that have been made along the way. If there's a way that person could dig into that and pull more information or insights, that would be very helpful as it would assist us in improving future projects or even help us forecast on an existing project. 

For how long have I used the solution?

I use the solution daily. We launched it in the company in January. We've been using it across all our Agile teams here for 12 months here.

What do I think about the stability of the solution?

The stability of the solution is very good. I haven't had issues with bugs or glitches. It doesn't crash or freeze. It's a reliable solution.

What do I think about the scalability of the solution?

The solution's level of scalability is good. We're a smaller organization. We've only got 300 people in total, and out of those, probably 40% of our entire staff use the product. About 120 people probably are in there on a daily basis. That's everyone from executives down to programmers. It's extremely cross-functional across our organization.

How are customer service and technical support?

I haven't had to reach out to DevOps themselves personally, so I wouldn't have experience there. However, if we ran into any issues, my technology teams would contact them.

Which solution did I use previously and why did I switch?

We didn't previously use a different solution. That's why we looked for an automation tool. We switched to DevOps mostly due to the fact that our development team was utilizing DevOps as part of their own Agile operations. A number of teams were also already sort of experienced. There are a number of individuals in the company who were experienced that way, and we had homegrown support in some ways when we launched it. It just made sense to go with DevOps as opposed to bringing in something new.

How was the initial setup?

The initial setup wasn't complex. It was pretty straightforward. We didn't run into any issues that complicated the process of implementation.

Which other solutions did I evaluate?

We did look at Jira briefly, however, it didn't look that different from DevOps and we knew many of our team members were already comfortable with this solution so we didn't pursue it.

What other advice do I have?

We're just Microsoft customers. We don't have any business relationship with the company.

I'm not sure which version of the solution we're using.

I'd strongly recommend the solution to other organizations. I can't see us ever reversing back now after being on this for a year.

Overall, I would rate the solution at an eight out of ten. It's relatively easy to use and it does what we need it to do.

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Microsoft Azure
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer1322847 - PeerSpot reviewer
Manager Systems Engineering at a manufacturing company with 10,001+ employees
Real User
Helps to improve productivity but specific disciplines need to be addressed
Pros and Cons
  • "We can eliminate some of the middleman processes."
  • "It should be able to handle the different types. There is ecosystems engineering, and there is software applications engineering. There is a need to bring these teams together, but the disciplines don't integrate very well, and so it won't work."

What is our primary use case?

We use Azure DevOps to place our corporate servers into the cloud. We perform evaluations in the cloud for clients. Occasionally, we provide a hybrid solution in a specific cloud. For corporate work, we usually use a different cloud. With Microsoft Azure DevOps, as with any DevOps, it is not always possible to identify specific use cases. How do you identify a specific feature from a hundred requirements into a specific use case? It is very easy to lose detail. Traditional teams and ways of working methodically for safety-critical systems are not always prepared to handle that. It is important to be able to handle hundreds of detail-oriented requirements.

How has it helped my organization?

Azure DevOps is now used for safety-critical systems, whereas in the past the traditional approaches were used in requirements management. This is more like the traditional waterfall model. Improvement is always unique to productivity. That's why we switched to Microsoft Azure DevOps. The software teams prefer it to IBM.

What is most valuable?

We can eliminate some of the middleman processes. In the process, we are merging DevOps with development and operations. So developers act like our operation team as well. That concept is a great exchange. It brings a high level of visibility. It helps the team and department cohesion, which helps to improve productivity. 

It also includes a high level of traceability and elimination of some of the unwanted silos in productivity. Testing and transparency need to be defined within the boundaries. If a backlog occurs, you should be able to group them as a whole. This means there is a backlogging to the team, as opposed to individual areas. Each area needs to be visible to other areas, at all times.

What needs improvement?

Microsoft needs to consider ruggedization and addressing specific disciplines. Fundamentally what I mean by that is you cannot merge everything. It should be able to handle the different types. There is ecosystems engineering, and there is software applications engineering. There is a need to bring these teams together, but the disciplines don't integrate very well, and so it won't work. For example, there is expertise in an area, and they tend to view the project from their own perspective. 

For example, the software UI/ UX team needs to view it from the UX perspective. Application engineers need to view it from the application viewpoint and the engineering perspective is different again. Although we need to be cohesive in our approach, we need to keep some boundaries as well. The idea of containers arises, such as those provided by the open source software product Kubernetes. We need to containerize different disciplines and then merge them. As a manager, I should be able to ask the formative team to focus on their creative section, and that their task is completed. In the Application layer, you also focus on their requirements and you establish traceability. Other teams may also be involved in linking to the overall requirements.

For how long have I used the solution?

I have been using Azure DevOps for one year. It has been used in the company for about two years. It is used in the cloud and on-premises, as a hybrid cloud solution.

What about the implementation team?

We implemented on-premise as a hybrid solution, and on the cloud.

What other advice do I have?

I would give Microsoft Azure DevOps a six out of 10. Microsoft Azure DevOps is not perfected yet, as it needs to be more user friendly. If it can achieve that it will eventually reach a 10.

Which deployment model are you using for this solution?

Hybrid Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Microsoft Azure
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Project Manager at Shell Exploration & Production Co.
Real User
Good organization and structure, and the scheduling works well
Pros and Cons
  • "What I like the most is the DevOps Boards. It's easy to create a hierarchical project structure, assign tasks to people, and to track their tasks."
  • "I would like to automate notifications on sprint planning. When we are getting to the end of sprint planning, we would be automatically notified."

What is most valuable?

What I like the most is the DevOps Boards. It's easy to create a hierarchical project structure, assign tasks to people, and then track their tasks.

I also like the scheduling functionality.

What needs improvement?

I would like to automate notifications on sprint planning. When we are getting to the end of sprint planning, we would be automatically notified. 

Also, it would be nice to have a percentage complete. For example, if a task is in progress, how much of it is complete, how much is left outstanding. I'd like that to be something that the assignee fills in and that automatically reports back to me.

For how long have I used the solution?

I have been using Microsoft Azure DevOps for six months.

What do I think about the stability of the solution?

It's a stable solution.

What do I think about the scalability of the solution?

Microsoft Azure DevOps is scalable.

How are customer service and technical support?

I have not contacted technical support.

Which solution did I use previously and why did I switch?

Previously, I used Microsoft Project. We chose to use Microsoft Azure DevOps because I needed something that my stakeholders could access.

How was the initial setup?

The initial setup was very straightforward.

The time it takes to deploy is dependent on the type of deployment. Deployment of software, or deployment of the project into the software? 

It took me a week to deploy the project into the software. It's approximately 800 PBIs.

What other advice do I have?

Before implementing Microsoft Azure DevOps, I would suggest doing your research on how to configure it. It is a product that I recommend

I would rate this solution an eight out of ten.

Which deployment model are you using for this solution?

Private Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Microsoft Azure
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer1411698 - PeerSpot reviewer
Senior Business Analyst │ Microsoft Power BI & Power BI App Development at a energy/utilities company with 1,001-5,000 employees
Real User
Free for up to five users, secure, easy to use, and integrates well with other Microsoft products
Pros and Cons
  • "What I like the most about this product is that it's free and it's secure."
  • "The user interface could be improved."

What is our primary use case?

We are using Microsoft Azure DevOps for tracking the requirements and tracking the issues.

Any issues that we have, are tracked and logged.

Also, we check the developer's workload.

It can be used for different purposes as well. For example, it can be used by software companies and different software teams for collaboration.

What is most valuable?

What I like the most about this product is that it's free and it's secure.

You can easily assign it.

It integrates well with other Microsoft products, such as Outlook.

If we experience a login issue, it sends a notification to one of my developers and you also receive an email notification, ensuring that there is no way that a developer can miss working on it or miss seeing it in emails.

What needs improvement?

The user interface could be improved.

For how long have I used the solution?

I have been using this solution for approximately two years. 

What do I think about the stability of the solution?

It's a stable solution, we have not experienced any issues.

What do I think about the scalability of the solution?

We have not had to scale it, as we have a very small team with only four members who use this solution on a daily basis.

How are customer service and technical support?

We have not had to contact technical support. There hasn't been a need, it's very simple.

If you have any issues, you are sent a link through email, you click on the link to address your specific requirements and close it.

You will receive an email notification to confirm that the case is closed.

Which solution did I use previously and why did I switch?

Previously, we were using Microsoft Excel. We decided to use Microsoft Azure DevOps because it allowed us to assign tasks and get a notification.

How was the initial setup?

The initial setup is simple.

It was easy to deploy and within a day, I was able to learn it and work on it.

What about the implementation team?

I did not use a vendor or an integrator, I did it on my own. It's a Microsoft product and we all use Microsoft.

What's my experience with pricing, setup cost, and licensing?

Microsoft Azure DevOps is free for up to five users and allows you to track a maximum of three projects.

What other advice do I have?

I would recommend this solution. It's a good tool and it's free.

Instead of spending money on premium tools, you can at least start with Microsoft Azure DevOps and then upgrade it slowly.

You can learn how to use this tool in less than a day.

If you have Microsoft 365, this comes with it for free.

It doesn't require any maintenance.

I would rate Microsoft Azure DevOps an eight out of ten.

Which deployment model are you using for this solution?

Private Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Microsoft Azure
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
DevOps Engineer at Simprints
Real User
The least expensive of the competitors in this class continues to develop and benefits Microsoft users
Pros and Cons
  • "Azure is an advantage when working with other Microsoft solutions."
  • "Azure has not yet advanced to the performance level of the other major competitors and is missing integration with important technologies."

What is our primary use case?

I took a part-time job doing a mentorship to guide the students on how to use cloud computing on the AW and Azure cloud resources. For that project, we go through each and every service on cloud computing that is part of the service platform. The new technology is called server-less technology. The goal of the mentorships is showing students how to fundamentally use these resources and explain the advantages and disadvantages of cloud computing over on-premises solutions.  

What is most valuable?

Currently, I do not know if there is really a single feature that stands out as the most valuable. If you consider our use case and that we were using Azure essentially as a teaching tool, it was the tool itself that was valuable.  

I do not have in-depth experience with Microsoft Azure, but it is like other services such as AWS. Currently, the number of services are increasing on Azure actually at a faster rate than with Google Cloud. If you are working with Microsoft products like Office 365 the best cloud solution would be on Azure services. The cost is also better than AWS.  

Microsoft has also built an association with other cloud products for helping to migrate your licenses to the cloud. This works out well if you have a substantial investment in licensing for Microsoft products on-premises. Being able to bring that license to the cloud is a good transitionary solution.  

What needs improvement?

I have been running reports on the availability of the major competitors in the cloud services to use as a demonstration in webinars and comparison of services. The most available solution on the cloud in user availability by minutes is Google Cloud. Google is the number one solution and the second one is AWS. The third one is Microsoft Azure.  

Compared to the availability of the other two major cloud solutions, Microsoft Azure needs to make an improvement in their availability. This report suggests that the Azure team needs to do some major changes to match the availability of the other services and make the product more competitive.  

In DevOps (software development and IT operations), server-less architecture and QNX platform integrations are things that need to be added to Azure. Currently, I am not sure that this is the case. But previously, I have had experience trying to use Azure with service and integration with the QNX platform and it is not as good as Google Cloud. Azure has improved its current set of data services on the cloud. But Google Cloud is doing more right now to bring those technologies and make them available to developers or enterprise solutions. So, QNX integration needs polishing.  

For how long have I used the solution?

We have been using the product for only the last two months.

What do I think about the stability of the solution?

I have not experienced any issues with stability.  

What do I think about the scalability of the solution?

In general, I have seen no real issues with scalability. It is a cloud platform and scalability should usually be available on demand.  

Which solution did I use previously and why did I switch?

I used Google Cloud on one of my previous projects but currently, we are using the on-premise solution. So we are hosting everything locally on-premises. We do not have any current cloud provider for the business as a whole. We are using AWS for security and backup for the production environment but mostly we rely on the on-premise solutions at the moment.  

We use the S3 compute instance of AWS only. We do not use any other AWS services. We just use VM's that we create on the S3 instance.  

How was the initial setup?

Setup is not so much of an issue as the product is on the cloud. The services are essentially on demand for the product. What you do with the services is what may take more time and consideration.  

What's my experience with pricing, setup cost, and licensing?

I am not comfortable sharing the details of cost because there may be different pricing schemes, but compared to AWS, Azure is less expensive. So in the pricing in this class of services, Azure is good. It can work well for small to medium enterprises. But this solution is may not be good for those who are not enterprise-level users. Small cloud computing providers have better pricing than the bigger cloud computing providers like AWS and Microsoft Azure and may be a better choice for non-enterprise use.  

Still, Azure is priced better than AWS. Price may not be the only thing to consider.  

Which other solutions did I evaluate?

I have had the opportunity to use a variety of different solutions and it has not really come down to a situation where one is replaced with another. There is an ongoing evaluation of the products as newer technology including the most well known, like AW, Google, and Azure. AWS is the most expensive cloud hosting. In my estimation, that is the best product right now, but things are changing quickly.  

What other advice do I have?

On a scale from one to ten where one is the worst and ten is the best, I would rate Microsoft Azure DevOps as an eight-out-of-ten. It is not quite up to the level of other offerings in some ways but it is improving all the time.  

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer1357245 - PeerSpot reviewer
Director | Information Technology / Quality Engineering at a performing arts with 1,001-5,000 employees
Real User
Good user interface, easy to implement, and offers good reporting
Pros and Cons
  • "The solution is easy to implement and easy to use."
  • "One thing I would note is that it's hard to know what is included or not in the product. Especially when you begin to try and compare it to other solutions. When you go to a site like VersionOne, they tell you Azure DevOps doesn't have this or that, and when you go to Microsoft, it says VersionOne doesn't have this or that. They could do a better job of laying out exactly what is on offer so customers know going in exactly what they'll get."

What is most valuable?

The most valuable aspect of the solution is the complete tool orchestration within the DevOps. It's great for operations, monitoring, and building tests for deployment.

I like the user interface. It's excellent.

The solution is easy to implement and easy to use.

We've been using their documentation seamlessly. It's been great.

I love it because we have Microsoft Exchange Office 365 and we have all those reports already in place (especially if you're using quality reporting). We get that as an add-on. It comes within the package, so everything is very compatible. The analytics on offer are also very good.

The solution offers great plugins and has great integration capabilities. It runs on configuration management tools like Ansible and Puppet. The monitoring they have for plugins is also excellent. 

Whatever you might need, they seem to have it.

What needs improvement?

We're quite happy with the tool right now. We're not really using it too much. We are also just starting on it, to be honest, so what we've needed so far we've found that it offers. There isn't anything missing that I can see. 

One thing I would note is that it's hard to know what is included or not in the product. Especially when you begin to try and compare it to other solutions. When you go to a site like VersionOne, they tell you Azure DevOps doesn't have this or that, and when you go to Microsoft, it says VersionOne doesn't have this or that. They could do a better job of laying out exactly what is on offer so customers know going in exactly what they'll get.

For how long have I used the solution?

I've been using the solution for three years.

What do I think about the stability of the solution?

In terms of stability, I would say we have no problem with the solution. We have been using the tool for all of our projects and we have no problems with that aspect. If users use virtual missions when they run the testing, everything is even easier.

What do I think about the scalability of the solution?

Scalability, at least for the time that we have been using the solution, hasn't been a problem. We are able to adjust and expand any time of VMs. Any organization that needs to grow its usage should be able to do so easily.

Currently, 40 people are using the solution for one of the projects we're running. We have whoever you could think of in an agile team on it. Everybody from the business analyst to the product managers, to the testers, to the developers, and even to business end-users are on it.

I'm not sure if our organization plans on expanding its usage in the future.

How are customer service and technical support?

I've never personally had to contact technical support, and I haven't heard from anyone in my team about any negative results. I'm not sure if I'd be able to evaluate their services at this time.

Which solution did I use previously and why did I switch?

We previously used Jira, however, we have not switched over completely to Azure DevOps. We now use both.

How was the initial setup?

With manuals, the implementation is much easier. It is quite straightforward.

We are not doing any kind of maintenance on the solution. We don't need to because it's so fast. We are not paying for everything in terms of infrastructure development. 

What's my experience with pricing, setup cost, and licensing?

I'm not sure about the pricing. It's not an aspect of the solution I currently deal with.

Which other solutions did I evaluate?

We're currently looking at VersionOne and CollabNet just to see how they compare to what we currently use, which includes Microsoft Azure DevOps.

I'm new to this company. I've been here only for a year. The previous company, I was using Agile Central, which I really liked because of the user interface. Central was previously called Rally. However, after coming to this company, as they have Jira, I've been using Jira and also, for this one project, Microsoft Azure DevOps. I need to begin considering what I should do at an enterprise level. I'm looking at a variety of options including Microsoft DevOps, VersionOne, CollabNet, and a few more. 

Since we have Microsoft Azure DevOps already in place, I would like something that's similar and competitive. 

What other advice do I have?

I'm not sure which version of the solution we're using at this time.

I personally just love using Microsoft DevOps. I would recommend the solution to anyone. Organizations considering the solution should just go for it and they should get the complete orchestration.

I'd rate the solution eight out of ten. I don't think that I have explored everything extensively yet. Any product definitely will have its own gaps, and since I'm not in a position to understand it 100%, I want to play it safe on ranking it at eight.

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Microsoft Azure
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Download our free Microsoft Azure DevOps Report and get advice and tips from experienced pros sharing their opinions.
Updated: September 2025
Buyer's Guide
Download our free Microsoft Azure DevOps Report and get advice and tips from experienced pros sharing their opinions.