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Enterprise Agile Coach with 1,001-5,000 employees
Real User
Jun 11, 2019
A user-friendly and intuitive interface, but it lacks integration with other products and tools
Pros and Cons
  • "My first impression of DevOps, after using Jira, is that it has a much better, more intuitive, and more user-friendly interface."
  • "I would like to see better interoperability with the agile scaling frameworks."

What is our primary use case?

We are currently involved in a financing exchange project, and we use this solution to keep track of the exchange activities within the backlog. We are not taking advantage of the repository and the code stuff at this stage. 

What is most valuable?

The most valuable feature for us at this stage is the Azure Boards.

I really like the user interface. For comparison, I have been using JIRA for several years now, and I am rather skilled at using that tool. The reason for my using Azure DevOps is because my client uses it. My first impression of DevOps, after using JIRA, is that it has a much better, more intuitive, and more user-friendly interface. That first impression is still valid, today.

What needs improvement?

There is a lack of integration and portability with other tools and products.

I would like to see better interoperability with the agile scaling frameworks.

When I first started using Azure it was impossible to figure out how to do the configuration correctly. Perhaps there should be a configuration environment that hides some features and is not open for everyone.

I find it difficult to find some of the features, although it may be that they are not enabled, or perhaps I have to take some time to better understand the tool.

For how long have I used the solution?

Four months.
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What do I think about the scalability of the solution?

I cannot really comment on the scalability of this solution. We are running in a microenvironment with only a few users and a few integrations. It is enough for us at the moment, but if we want to go forward and continue to work with it then that will be a discussion for later.

We have approximately fifty users right now. There are three or four administrators, and the remainder of them are end-users.

How are customer service and support?

I have not contacted technical support. Coincidentally, I needed support today, so I went online to find the answer. The toolkit for helping yourself is there, but perhaps it should be more integrated into the solution.

Which solution did I use previously and why did I switch?

I have used JIRA for several years, and although I am impressed with the interface in Azure DevOps, JIRA still has better integration with other tools.

How was the initial setup?

The initial setup for this solution is much easier than for that of JIRA.

What other advice do I have?

My advice for anyone implementing this solution is to have an expert for every fifty users of the solution. This person is responsible for configurations and so forth.

If you have a Microsoft environment then this is an easy choice for you, but if you don't then I think that JIRA would be a better choice.

I would rate this solution a seven out of ten.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Software1701 - PeerSpot reviewer
Software Architect Consultant at a tech consulting company with self employed
Real User
Jun 7, 2019
Helpful for multi-platform release management, but more flexibility is needed for automated testing
Pros and Cons
  • "All of the features related to release management are very good."
  • "Better integration with the Linux operating system would be an improvement for this solution."

What is most valuable?

All of the features related to release management are very good. We use release management and dev management, and the dashboard is good. The ability to specify multiple platforms in release management, by using Docker, is valuable.

What needs improvement?

Better integration with the Linux operating system would be an improvement for this solution.

I would like to see more third-party plugins; by comparison, the open source solution, Jenkins, has thousands of plugins available.

The Wiki for this solution is not very good.

There is a problem when you want to run a release pipeline for an organization that needs enhanced security. There is no option to configure a dynamic login for a station that is running the tests. The only solution in the platform is to configure an agent that uses a fixed username and password login. There is no option to change the username or password for the login dynamically. If I want to run multiple tests, with different users, then I cannot do it. When it comes to running tests, it needs an option to use different users or authentications. This is a very important feature that is missing.

For how long have I used the solution?

More than five years.

What do I think about the stability of the solution?

This solution is very stable.

What do I think about the scalability of the solution?

Scalability is not particularly relevant. It depends on what kind of scaling you want to do. Generally, it has very good support for scaling.

There are hundreds of developers using this solution.

How are customer service and technical support?

We only had one issue, and I would rate their technical support at medium, based on that experience. The issue was related to shrinking a database, where it was not working well. It took a long time for Microsoft support to fix the problem.

Which solution did I use previously and why did I switch?

We did not use another solution prior to this one. However, I use other tools in conjunction with Azure DevOps. One of these is Jenkins, for CICD, and I also use the Atlassian Suite.

How was the initial setup?

The initial setup for the latest version was very straightforward. The upgrade was quick and lightweight.

What about the implementation team?

I handled the implementation on my own.

What other advice do I have?

This is a solution that I would recommend.

Azure DevOps is a leading platform, but some things can be better. 

I would rate this solution a seven out of ten.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Microsoft Azure DevOps
January 2026
Learn what your peers think about Microsoft Azure DevOps. Get advice and tips from experienced pros sharing their opinions. Updated: January 2026.
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it_user1101249 - PeerSpot reviewer
Senior Project Manager at a financial services firm with 5,001-10,000 employees
Real User
Jun 5, 2019
Moving our automation and testing to a cloud-based solution has made it easier to work with and maintain
Pros and Cons
  • "It's graphical representation and tools are easy to use."
  • "Non-functional testing such as security testing, log testing, and performance testing can be improved with a better visualization."

What is most valuable?

The two most valuable features are Azure Pipelines for DevOps automation, and Azure Test Plan for test management.

It is quite easy to create a pipeline, from continuous integration to automated testing, to continuous delivery, performance testing, and continuous deployment. It's graphical representation and tools are easy to use.

The automated testing in DevTest is the big advantage of Azure DevOps.

What needs improvement?

Non-functional testing such as security testing, penetration testing, and performance testing could be improved. 

For how long have I used the solution?

Two years.

What do I think about the stability of the solution?

This Cloud solution is very stable.

What do I think about the scalability of the solution?

We have approximately one hundred users, the majority of which are developers. There are some project managers and team leads, as well as different levels of management who present to stakeholders.

Currently, two or three of our development teams use Azure DevOps. In the future, we plan to include five more teams. This will grow the number of active users from one hundred to two or three hundred.

How are customer service and technical support?

I have not used Microsoft support directly. We have an internal support team that is dedicated to Office 365, Azure DevOps, and other Microsoft solutions.

Which solution did I use previously and why did I switch?

Prior to this, we used Team Foundation Server versions 2017 and 2018 on-premise, and it was a stable solution.

We also used the Atlassian stack, including Jira, Bamboo, and Confluence, all on-premise. The problem is that the on-premise version has an expiry. We moved to a cloud solution because it is easy to support, easy to upgrade, and easy to stage our products. It is distributed between our offices, as we have development teams split into different locations around the country. The cloud-based solution is the best way to integrate our development effort.

I have also worked with HP ALM/Quality Center in the past.

How was the initial setup?

The initial setup for this solution is quite easy.

What about the implementation team?

Our internal DevOps team handled the implementation.

Which other solutions did I evaluate?

I have worked with other products, and this is the best solution in the market in 2019.

What other advice do I have?

Deployment of solutions on Azure DevOps is a perfect way to provide Disaster Recovery and High Availability. This is a straightforward solution, and I would suggest not wasting any time looking at others.

Right now, this is the best solution.

I would rate this solution ten out of ten.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
System Engineer at a tech services company with 51-200 employees
Real User
May 30, 2019
User-friendly with good management features
Pros and Cons
  • "The user interface is very friendly."
  • "I would like to see more customization available to the administrator."

What is most valuable?

I like the management features and the user interface is very friendly.

What needs improvement?

It is not clear what features have been added or enhanced since the last version. My customer used a previous version and it did not meet their expectations, so clarification with respect to the new version is needed on their website or other venues.

I would like to see more customization available to the administrator. You need to change the workflow of the end result.

For how long have I used the solution?

Trial/evaluation for approximately one week.

What do I think about the stability of the solution?

I did not load the application heavily, but it was stable.

What do I think about the scalability of the solution?

I only tested this solution with a single user. I think that it is scalable, as long as you increase the resources as you move to a larger scale.

How are customer service and technical support?

I have not been in touch with technical support yet.

How was the initial setup?

The initial setup is very simple.

What about the implementation team?

I performed the setup myself, on my laptop.

What other advice do I have?

I would advise someone considering this solution to use Microsoft because it is very user-friendly, it can run on small levels of applications, can be calibrated to the application, it can be scaled to a larger scale, from small scale to larger scale. It's very stable, you just need to increase the receptors if you need to scale to a larger scale. 

I would rate this solution a nine out of ten.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Technical Architect at a energy/utilities company with 1,001-5,000 employees
Real User
Mar 12, 2019
Allows for source control and CI/CD pipelines

What is our primary use case?

Full DevOps suite.

How has it helped my organization?

Allows for source control and CI/CD pipelines while linking back to the work items on the Kanban board.

What is most valuable?

CI/CD pipelines and repositories.

What needs improvement?

Information to make it easier to choose items from the marketplace (like MS verified), etc.  Otherwise, every item requires a full InfoSec review.

For how long have I used the solution?

Less than one year.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Mohamed Sadek - PeerSpot reviewer
Lead DevOps and Release Engineer-L2 at a computer software company with 501-1,000 employees
Real User
Top 5
Mar 5, 2019
It's a matter of integration to have only one platform for all your software development life cycle

What is our primary use case?

  • Source code management
  • Git repository management including a visualizing for the pull requests process
  • Build automation
  • Continuous integration
  • Project management
  • Test management 
  • Release automation
  • Deployments automation
  • Artifacts management
  • Package management
  • Agile planning 
  • Dashboards and reports
  • Requirement management
  • Work estimation 
  • Capacity management
  • Backlogs and Kanban boards for different teams
  • Load test 
  • Integration test automation and unit test projects with status reports on the test results.

How has it helped my organization?

Azure DevOps helps us to implement all our DevOps practices with a complete end-to-end cycle starting from code commit till the production deployment including continuous feedback.

This enables us to release the silos between the teams and enhance collaboration. Also, it gives us more control on the project delivery lifecycle and to fix the issues more earlier than before as we are aligned and working on one integrated system which can give us reports about any piece of info.

What is most valuable?

  • Linking the project teamwork (bugs, tasks, user stories, test cases ) with the code, build, release, delivery
  • It's a matter of integration to have only one platform for all your software development life cycle.

What needs improvement?

  • Enable more control on Application Insights integration to open different types of work items as this is area still need more enhancements.
  • Test management extension is too high to be paid on a monthly basis.
  • Test and feedback chrome extension still need more development as they are not very stable.

For how long have I used the solution?

One to three years.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Daniel Hall - PeerSpot reviewer
Daniel HallTechnical Architect at a energy/utilities company with 1,001-5,000 employees
Real User

I'd add that the reliability needs improving, there have been a few outages lately, had numerous issues where marketplace modules install but cannot be used and the live updates on running pipelines stop working. As it matures I can see it being a strong competitor

See all 3 comments
Chief Technical Officer
Real User
Feb 25, 2022
The platform visuals and workflow are straightforward
Pros and Cons
  • "We use all the DevOps features and services, like reports, Boards, Pipelines, Artifactory, etc. The interface is interactive and intuitive. The platform visuals and workflow are straightforward in Azure DevOps."

    What is most valuable?

    We use all the DevOps features and services, like reports, Boards, Pipelines, Artifactory, etc. The interface is interactive and intuitive. The platform visuals and workflow are straightforward in Azure DevOps.

    For how long have I used the solution?

    We've been using Azure DevOps for three years.

    What do I think about the stability of the solution?

    DevOps' stability is great. No problems.

    What do I think about the scalability of the solution?

    The infrastructure is good so far, and expanding our user base isn't a problem. Microsoft takes care of the infrastructure.

    What's my experience with pricing, setup cost, and licensing?

    We are billed for a single license, no matter how many users. 

    What other advice do I have?

    I rate Azure DevOps eight out of 10. 

    Which deployment model are you using for this solution?

    Hybrid Cloud
    Disclosure: My company does not have a business relationship with this vendor other than being a customer.
    PeerSpot user
    it_user1567974 - PeerSpot reviewer
    Especialista Devops at a tech services company with 201-500 employees
    Real User
    May 5, 2021
    Easy to install, stable, and scalable with valuable Pipeline and Release features
    Pros and Cons
    • "Azure Pipeline and Azure Release are most valuable. I use Azure DevOps through pipeline and release."
    • "It should have security features for scanning the code and checking it for vulnerability and security. Currently, I am using other tools for this. It should also have integration with other tools to improve security."

    What is our primary use case?

    I have many microservices, and I am using Azure DevOps to deploy my microservices and build a global platform for payments.

    What is most valuable?

    Azure Pipeline and Azure Release are most valuable. I use Azure DevOps through pipeline and release.

    What needs improvement?

    It should have security features for scanning the code and checking it for vulnerability and security. Currently, I am using other tools for this. It should also have integration with other tools to improve security.

    For how long have I used the solution?

    I have been using this solution for two years.

    What do I think about the stability of the solution?

    It is stable.

    What do I think about the scalability of the solution?

    It is scalable. Currently, we have 400 users, and they are DevOps engineers and developers.

    How are customer service and technical support?

    They have helped me with the problems. They are very good.

    Which solution did I use previously and why did I switch?

    I have only used Azure DevOps.

    How was the initial setup?

    It is very simple to install. Its deployment takes a very short time.

    What other advice do I have?

    I would recommend this solution. I like Azure DevOps.

    I would rate Microsoft Azure DevOps a nine out of ten.

    Which deployment model are you using for this solution?

    Public Cloud

    If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

    Microsoft Azure
    Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
    PeerSpot user
    Buyer's Guide
    Download our free Microsoft Azure DevOps Report and get advice and tips from experienced pros sharing their opinions.
    Updated: January 2026
    Buyer's Guide
    Download our free Microsoft Azure DevOps Report and get advice and tips from experienced pros sharing their opinions.