We adopted the SAFe Framework, and more than 10 teams are using the process or workflow template from Azure DevOps for SAFe. Also, we're currently using DevOps for future planning and backlog management following the scrum approach on the team and coordination level. The company plans to extend this with Lean Portfolio Management.
Vice President at a tech services company with 51-200 employees
It's simple to implement the SAFe Framework, but it's not easy to customize like some solutions
Pros and Cons
- "Setting up Azure DevOps was straightforward. It's easy to use the default templates. Everything is under our control, so it's simple to implement new requirements."
- "The portfolio is one area where DevOps has room for improvement. Built-in reporting and visualization also could be better. We're using Power BI and Tableau to compile more complex reports and dashboards. Azure DevOps has some out-of-the-box reporting capabilities, but they're very simple. It's usually okay on the team level, but if you have to run a complex report, it's difficult and insufficient, so we use Power BI as an extension."
What is our primary use case?
How has it helped my organization?
Time to Market: Teams deliver more in less time.
What is most valuable?
Azure Pipeline is the most valuable feature.
What needs improvement?
The portfolio is one area where DevOps has room for improvement. Built-in reporting and visualization also could be better. We're using Power BI and Tableau to compile more complex reports and dashboards. Azure DevOps has some out-of-the-box reporting capabilities, but they're very simple. It's usually okay on the team level, but if you have to run a complex report, it's difficult and insufficient, so we use Power BI as an extension.
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Microsoft Azure DevOps
September 2025

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For how long have I used the solution?
I've been using DevOps for about three years.
What do I think about the stability of the solution?
DevOps is very stable.
What do I think about the scalability of the solution?
DevOps is scalable. We have about 65 users working with it, including the product manager, product owner, scrum master developer, tester, line managers, and architects.
How are customer service and support?
We haven't experienced any significant issues so far, but any issues we've had were fixed fast, so I would say I'm very satisfied with the support.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
We were using Jira, but we switched to DevOps. It was a strategic decision to reduce the complexity of the toolchains. We wanted a Microsoft solution, so we chose Azure DevOps.
How was the initial setup?
Setting up Azure DevOps was straightforward. It's easy to use the default templates. Everything is under our control, so it's simple to implement new requirements. We did it ourselves in three days. Since we used the default templates, we didn't have to change the standard Azure DevOps services. Two people are responsible for deployment and maintenance: DevOps engineer and Release Train Engineer
What other advice do I have?
I rate Azure DevOps seven out of 10. DevOps isn't so easy. In general, the solution is straightforward and suits our purposes, but it's a little bit tricky to customize the workflow. It's simple to implement the SAFe Framework, but it's not easy to customize compared to Digital.ai Agility. There's a huge gap.
Which deployment model are you using for this solution?
Public Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.

Sr. Devops Architect Manager at a computer software company with 1,001-5,000 employees
Scalable and stable
Pros and Cons
- "It is stable, and we have had no issues with it."
- "As for room for improvement, more features need to be added to the classic pipeline. The build and release pipelines are present, but there has not been much improvement there."
What needs improvement?
As for room for improvement, more features need to be added to the classic pipeline. The build and release pipelines are present, but there has not been much improvement there.
Apart from that, the reporting structure could be provided as well. Depending on how the company is using the technology, there may be other Microsoft tools that are better so that the integration and reporting will be easier.
For how long have I used the solution?
I've been using Microsoft Azure DevOps for almost five or six years.
What do I think about the stability of the solution?
It is stable, and we have had no issues with it.
What do I think about the scalability of the solution?
It is scalable.
What other advice do I have?
I would rate this solution at eight on a scale from one to ten.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Buyer's Guide
Microsoft Azure DevOps
September 2025

Learn what your peers think about Microsoft Azure DevOps. Get advice and tips from experienced pros sharing their opinions. Updated: September 2025.
868,787 professionals have used our research since 2012.
Ingeniero de DevOps at Babel Software
Great serverless technology that makes it quicker and faster to deploy .NET applications
Pros and Cons
- "It's a pretty problem-free solution."
- "When we don't have some permissions, we have to research how to get them."
What is our primary use case?
I use it to, for example, build applications. Not just Subnet - also Java or in OGS. I deploy Windows applications and also mobile applications with Visual Studio App Center and Azure DevOps.
What is most valuable?
Azure services like serverless technology make it quicker and faster to deploy .NET applications, for example. Similarly, the Azure Portal is faster to put in services, for example, with specific functionality. These kinds of features are faster to deploy and to put in functionalities that are specific, which is great.
I like the Azure keyboard. Keyboard permits use, for example, connection streams in secret, in a safe manner.
Sometimes I use also Azure SQL Database cloud, the serverless functionality. It's also very attractive because you can use something like a GP, like the protection of the data on the cloud. You can put a lot of information there, maybe not with banks, however, with other kinds of clients.
The ability to have cognitive services is good. For example, I use a lot of Azure DevOps, for example, Cloud, Azure DevOps Cloud, and analytics views with, for example, Power BI on-premise if you have Power BI as a service. There is a lot of pipeline potential with Azure DevOps deploying, for example, Containers, to Kubernetes, Azure Kubernetes Service, and also a lot of Azure Container repositories and Azure Container instances. This is great for quickly deploying SonarQube in a container. These kinds of things are very attractive.
It's a pretty problem-free solution.
What needs improvement?
When we don't have some permissions, we have to research how to get them. It's not obvious. For example, deploying in order to do the connections, we need permissions for quotes or quotas. A specific quota might depend on an account. Sometimes we don't have the kind of support we need to work things out easily.
When you deploy in Yaml Pilot, for example, you need to note in Yaml how to associate the piling, the release with the word items. We need more information about how this is possible and more flexibility to make it happen.
What other advice do I have?
My organization is a Microsoft partner.
I have Microsoft certifications. I always develop in Visual Studio, .NET, or Core, and now I work with Azure DevOps and also in Azure Portal.
I deployed in a hybrid environment as the clients have a lot of things on-premises. For example, the databases I use, for example, Redgate, plus Azure DevOps, or Apex with Azure DevOps, to deploy databases. In some cases, a lot of banks prefer their data on-premise. In other cases, I deploy to Azure App Services, for example, in the cloud. Also, I see things with Amazon Web Services and telephone, like multi-cloud.
I would rate the solution at a ten out of ten as it never gives me any problems.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Head of .NET Department at Evozon
Integrates well, scalable, and straightforward setup
Pros and Cons
- "My team likes the integration that Microsoft Azure DevOps has with GitHub and Microsoft Teams. The solution is well integrated with other Microsoft tools in one place, it is very good."
- "Microsoft Azure DevOps could improve by having better integration with other email servers."
What is our primary use case?
Microsoft Azure DevOps is used for source code versioning, issue tracking, documentation storage, and sharing.
What is most valuable?
My team likes the integration that Microsoft Azure DevOps has with GitHub and Microsoft Teams. The solution is well integrated with other Microsoft tools in one place, it is very good.
What needs improvement?
Microsoft Azure DevOps could improve by having better integration with other email servers.
For how long have I used the solution?
I have been using Microsoft Azure DevOps for a few years.
What do I think about the stability of the solution?
Microsoft Azure DevOps is quite stable. When we were configuring some continuous integration pipelines, we had some issues, but it was not a large issue.
What do I think about the scalability of the solution?
The solution is scalable enough for what we use it for, we have small teams of approximately 25 people. It's more than enough right now.
How are customer service and support?
We didn't have many incidents to contact the support about. However, they were decent.
Which solution did I use previously and why did I switch?
I was previously using Jira.
How was the initial setup?
The initial setup is straightforward. The configuration of Microsoft Azure DevOps could be better. The documentation needs to be improved.
What about the implementation team?
The implementation and maintenance of the solution are done by our DevOps department.
What's my experience with pricing, setup cost, and licensing?
We do not pay licenses for this solution.
What other advice do I have?
I would recommend this solution to others.
I rate Microsoft Azure DevOps an eight out of ten.
Which deployment model are you using for this solution?
Public Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Head of Tourism Development at a tech services company with 51-200 employees
It allows us to manage a project and follow up with our business, development, and testing teams
Pros and Cons
- "DevOps is easy to use because we can arrange each task in a project and follow up with the testing, development, and business teams. We manage everything through this."
- "I want DevOps to have more automated reminders about tasks that don't need management. We don't have reminders, so a project manager must track the tasks. It's not automatic."
What is our primary use case?
We use DevOps for backlogs and work items. We divide our releases into many sprints to keep our development on time, and we use DevOps to manage tasks for development or business teams.
What is most valuable?
DevOps is easy to use because we can arrange each task in a project and follow up with the testing, development, and business teams. We manage everything through this.
What needs improvement?
I want DevOps to have more automated reminders about tasks that don't need management. We don't have reminders, so a project manager must track the tasks. It's not automatic.
For how long have I used the solution?
We've been using Azure DevOps for three years.
What do I think about the stability of the solution?
DevOps is stable.
What do I think about the scalability of the solution?
DevOps is scalable. About 70 people use the solution on average.
How was the initial setup?
Another team handles the implementation, so I wasn't involved. I'm on the business team. Two engineers are responsible for deploying and managing DevOps.
What's my experience with pricing, setup cost, and licensing?
We pay for a yearly license.
What other advice do I have?
I rate Azure DevOps eight out of 10. I prefer Jira, but both solutions are very nice.
Which deployment model are you using for this solution?
Public Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Microsoft Azure
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
SDET at a consultancy with 1,001-5,000 employees
Ability to run tests and has automation tools but integration process could be improved
Pros and Cons
- "The most valuable feature is that we can run integrations with DevOps. From a QA perspective and a testing perspective, we can run those tests and integrate automation tools. Then we can run those tests as part of the deployment process. Every time we are deploying something, it automatically runs all the tests."
- "Something that could be improved is the initial setup with the integration of ReadyAPI."
What is our primary use case?
Our only use case with DevOps was for integration with ReadyAPI.
What is most valuable?
The most valuable feature is that we can run integrations with DevOps. From a QA perspective and a testing perspective, we can run those tests and integrate automation tools. Then we can run those tests as part of the deployment process. Every time we are deploying something, it automatically runs all the tests.
What needs improvement?
Something that could be improved is the initial setup with the integration of ReadyAPI.
For how long have I used the solution?
I used this solution for six months.
What do I think about the stability of the solution?
Stability is fine. I was getting some errors, but that was due to my side of things.
What do I think about the scalability of the solution?
Scalability is fine.
How was the initial setup?
I would rate this solution 6 out of 10.
I did have some issues due to our organization, but it would be different for everyone. My advice is to reach out to support if you have any problems.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Process Manager at a marketing services firm with 201-500 employees
User-friendly, good performance, has good support, and connects well with PowerBI
Pros and Cons
- "We are able to generate many different types of reports from Azure."
- "There are certain features, and reporting that can only be used in PowerBI, but not directly in DevOps."
What is our primary use case?
We use this solution for project management and delivery.
What is most valuable?
It is easy to use.
We are able to generate many different types of reports from Azure. It connects well to PowerBI.
The performance is good.
What needs improvement?
They could have more reporting features added to the dashboard. There are certain features, and reporting that can only be used in PowerBI, but not directly in DevOps.
We would like to have the same calculated reports that can be accessed in PowerBI, available in Microsoft Azure DevOps.
For how long have I used the solution?
We have been using Microsoft Azure DevOps for the last two and a half years.
What do I think about the stability of the solution?
Microsoft Azure DevOps is a stable product.
What do I think about the scalability of the solution?
It is easy to scale. We have approximately 250 employees in our organization who use this solution.
How are customer service and technical support?
We have contacted technical support. They provided us with a fast resolution.
Which solution did I use previously and why did I switch?
We are using Azure, and TFS now. We are also planning to migrate to AWS as well.
How was the initial setup?
The installation was easy.
We have an IT team of four to manage and deploy this solution.
What other advice do I have?
I would definitely recommend this solution to others who are interested in using it.
I would rate Microsoft Azure DevOps an eight out of ten.
Which deployment model are you using for this solution?
Public Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Consultant at a computer software company with 11-50 employees
Reliable, easy to setup, and feature-rich but there should be better integration with GitHub
Pros and Cons
- "I definitely like the pipelines and the ease of management once you're in an enterprise."
- "Definitely, there should be more integration between GitHub and Azure DevOps."
What is our primary use case?
I work as a DevOps Engineer. I use this solution as an end-user.
What is most valuable?
I definitely like the pipelines and the ease of management once you're in an enterprise.
The controlling security, the ease of access, the free plans, and the developer plans.
I also like the licensing structure in general.
What needs improvement?
I would like there to be more seamless integration with GitHub.
Azure DevOps seems to be targeted towards enterprises and GitHub is the ugly sister, so to speak, that you come about in the enterprise.
There is no real interaction between the products, which is a real shame since they are both developed by Microsoft.
Definitely, there should be more integration between GitHub and Azure DevOps.
For how long have I used the solution?
I have been working with Microsoft Azure DevOps for a couple of years, ever since they changed their name from Visual Studio Team Services.
What do I think about the stability of the solution?
Microsoft Azure DevOps is definitely stable.
Which solution did I use previously and why did I switch?
I have experience with Azure Bicep and Paraform.
How was the initial setup?
The initial setup is quite easy.
What's my experience with pricing, setup cost, and licensing?
The licensing structure is good.
What other advice do I have?
Definitely, I would recommend this solution. I would still look into your team goals and what tools you already know.
GitHub is more community-driven, with more modules that are easy to access.
Azure DevOps is more integrated with Azure as a platform, and that is important to consider when you consider DevOps in general or Azure DevOps.
I would rate this solution a seven out of ten.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.

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