Try our new research platform with insights from 80,000+ expert users
Jeremy Chen - PeerSpot reviewer
Installation Engineer at CTCI
Real User
May 7, 2021
Stable, scalable, and good for source code control and task management
Pros and Cons
  • "Most of the features are very valuable for us, especially the source code control and task management."
  • "The main issue that I have is the connection speed. Sometimes, the response is too slow. I am based in Taiwan, and I am not sure if it is because of broadband or something else. Its initial configuration is also a little bit difficult."

What is our primary use case?

We are trying to move our entire DevOps cycle to Azure DevOps. It includes test management, source code control, and some parts of CSED.

It is deployed on the cloud, so we always have its latest version.

What is most valuable?

Most of the features are very valuable for us, especially the source code control and task management.

What needs improvement?

The main issue that I have is the connection speed. Sometimes, the response is too slow. I am based in Taiwan, and I am not sure if it is because of broadband or something else.

Its initial configuration is also a little bit difficult.

For how long have I used the solution?

I have been using this solution for almost one year.

Buyer's Guide
Microsoft Azure DevOps
March 2026
Learn what your peers think about Microsoft Azure DevOps. Get advice and tips from experienced pros sharing their opinions. Updated: March 2026.
884,873 professionals have used our research since 2012.

What do I think about the stability of the solution?

It is stable.

What do I think about the scalability of the solution?

It is scalable. Currently, we have around ten users. We hope to increase its usage.

How are customer service and support?

I didn't have to get in touch with them. I didn't have any technical issues.

Which solution did I use previously and why did I switch?

We have used Jira and TFS. Microsoft Azure DevOps is very useful in terms of management. We are trained to be the users of the DevOps services, but with Jira and TFS, we also had to manage the server, which we didn't want. We wanted to eliminate this kind of effort and just wanted to publish our own developments without having to manage the server.

How was the initial setup?

It is a cloud solution, so there is no installation. Its initial configuration takes some time and is not very easy. 

What other advice do I have?

I would rate Microsoft Azure DevOps an eight out of ten.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Krishnakumar Subramanian - PeerSpot reviewer
Technical Director at Alstom Ferroviaria S.p.A.
Reseller
Top 10
May 3, 2021
Allows us to easily build and deploy applications
Pros and Cons
  • "Overall, so far we have no major issues to report."
  • "I think that the integration is to some extent, immature."

What is our primary use case?

We use this solution for continuous integration. It provides us with strategic analysis. We use it to create and deploy virtual machines. In short, we mainly use it for integration and deployment.

Currently, there are five to ten of us working on conception. Soon, there will be more than 200 of us using this solution. 

What is most valuable?

The most interesting subject for me is the deployment part where you build virtual machines and enable them to learn. That's interesting to me.

What needs improvement?

As I'm in the very early stages of this story, this is a hard question for me to answer. However, I think that the integration is to some extent, immature.

Overall, so far we have no major issues to report. 

For how long have I used the solution?

I have been evaluating this solution for roughly six to eight months. 

How was the initial setup?

The initial setup was quite straightforward.

What's my experience with pricing, setup cost, and licensing?

The licensing costs are reasonable. 

Which other solutions did I evaluate?

We also evaluated GitHub and GitLab. We actually have one deployment that is already ongoing in GitLab. 

Currently, we're evaluating both GitLab and Microsoft. We're trying to get a sense of which one is better for us. 

What other advice do I have?

Overall, I would give this solution a rating of eight out of ten. 

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Microsoft Azure DevOps
March 2026
Learn what your peers think about Microsoft Azure DevOps. Get advice and tips from experienced pros sharing their opinions. Updated: March 2026.
884,873 professionals have used our research since 2012.
reviewer1553925 - PeerSpot reviewer
Software & Cyber Section Manager at a aerospace/defense firm with 5,001-10,000 employees
Real User
Apr 28, 2021
Integrates will with Git and other Microsoft products and scales well
Pros and Cons
  • "Microsoft has good integration with its other products, such as Office, Teams, et cetera."
  • "We would like some bidirectional synchronization. It's the requirement if you want to analyze it to software requirements, et cetera. That's something that most of the tools aren't that good at."

What is our primary use case?

In the first years, we had the solution, we did not use it for all of its models - not for the full life cycle. Now, within the past year or year and a half, we wanted to make the best out of it. We now use all the models and all the development lifecycle.

What is most valuable?

The product has integrated all the relevant models of task management requirements, source control, back management, test management, et cetera. You have a full ALM suite.

The connection to Git, which was bought by Microsoft, is also good. We use Git as a version control tool. 

Microsoft has good integration with its other products, such as Office, Teams, et cetera. 

The solution has proven itself to be very mature and robust. It's quite stable.

The scalability potential is very good. 

What needs improvement?

I'm not sure if "missing" is the right phrase, however, I am interested in, with all of these tools, if the connection to requirements management tools like DCRM, DOORS, et cetera, would be possible. That's a weak spot in most of the vendors.

We would like some bidirectional synchronization. It's the requirement if you want to analyze it to software requirements, et cetera. That's something that most of the tools aren't that good at.

For how long have I used the solution?

I've been using the solution for around three or four years at this point. It's been a while.

What do I think about the stability of the solution?

The product is mature and robust and quite stable. I haven't experienced any problems at all with it. It doesn't crash or freeze. It doesn't seem to have bugs or glitches that affect it. We have the support in-house on servers and we haven't had any problems with defining collections for example.

What do I think about the scalability of the solution?

It is my understanding that the solution is very stable. As an example, our organization has many teams and many departments and we use it across them all the time with no problem. We started using it originally when we had several teams, and now we have tens of teams, and it scaled up to meet our needs and we haven't had any issue with doing so.

Which solution did I use previously and why did I switch?

We also use Jira. I myself do not use Jira, however, it is used by other teams and colleagues within our organization.

How was the initial setup?

I can't speak to the implementation process, as our IT handled it. I was not a part of the initial setup. I can't speak to if it was complex or straightforward, or how long it took to set up.

Which other solutions did I evaluate?

We are currently evaluating both Jira and DevOps against each other. We use both in several development units. Lately, I've been looking for some comparisons and reviews, and material regarding those platforms and the comparison between them. I'm wondering to myself whether it's good for our company to have both, or to choose one of them to be the standard platform of our company. That's the main subject that I'm interested in.

What other advice do I have?

We are customers and end-users. We don't have a business relationship with Microsoft.

I'm a manager, and therefore I don't personally use it on a daily basis anymore, however, I manage teams that work directly with the product.

I'd rate the solution at an eight out of ten. If I compare it against other products, it holds its own. It's quite a good solution overall and we've been happy with its capabilities.

I would recommend it to other organizations or companies. I'd advise them, however, to use the source control and to wisely choose which kind of collection they want to set up and configure. It's something very important that will set a company up for success. 

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Support Level 3 for the Finance systems at World Vision International
Real User
Apr 16, 2021
Functional user interface, with good support and pricing
Pros and Cons
  • "One of the main features is the user interface is very good."
  • "The user management in the solution could improve."

What is our primary use case?

We use the solution for performance testing in general.

What is most valuable?

One of the main features is the user interface is very good.

What needs improvement?

The user management in the solution could improve.

For how long have I used the solution?

I have been using it for four years.

How are customer service and technical support?

The support for this solution has been fine.

What's my experience with pricing, setup cost, and licensing?

The price is reasonable for the solution.

What other advice do I have?

I rate Microsoft Azure DevOps a nine out of ten.

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Amazon Web Services (AWS)
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer1435167 - PeerSpot reviewer
Software Architect at a mining and metals company with 10,001+ employees
Real User
Mar 24, 2021
Compatible with our entire ecosystem
Pros and Cons
  • "It's got something that you won't find in other products."
  • "With an ecosystem that has been up and running for some time, you won't have the full-flexibility that you would have with a new ecosystem."

What is our primary use case?

We use Microsoft Azure DevOps for application lifecycle management, including source control-related things, pipelines, and also for work item management. In short, the whole ecosystem.

Within our organization, there are roughly one thousand core developers using this solution. We also have stakeholders, product vendors, Scrum masters, testers, and manual testers. 

What is most valuable?

Mainly the source code solutions and the pipelines. Work item management and the manual test I/O. Test automation, end-to-end testing, and the manual test experience. It's got something that you won't find in other products. The work item management is good enough for small to medium-sized teams, and for large projects with plenty of teams collaborating with each other.

We can achieve the boundaries of the system. Potentially, we could do it with other tools like Jira. Still, with Microsoft Azure DevOps, we can manage everything.

What needs improvement?

Currently, if you would like to use the full-set of customization features, for example, the process templates, the HL process, or the Scrum process, if you start from scratch right now, you'll have these options. But if you've been working for several years in an established ecosystem, then you're based on an old-fashioned way of working and you won't be able to use the recent customization features.

There are options to get around this, especially if you move to the cloud or if you copy things and migrate them, but that's a huge amount of work. It's best if you start from scratch in a new project — in a new environment. With an ecosystem that has been up and running for some time, you won't have the full-flexibility that you would have with a new ecosystem.

For how long have I used the solution?

We have been using this solution for roughly 10 years. 

What do I think about the stability of the solution?

This solution is stable. I don't have anything negative to report. 

What do I think about the scalability of the solution?

Microsoft Azure DevOps is very scalable. It uses techniques from Microsoft itself, so if you have the knowledge of how to deal with that, you can scale it up and out as you wish.

How are customer service and technical support?

Technical support is good. We have had a few cases where we needed support and they contacted us immediately. There was a willingness to find a solution and determine if there was a bug or if it was an oversight. We have a good relationship with Mircosoft support.

How was the initial setup?

The initial setup is easy.

What's my experience with pricing, setup cost, and licensing?

Most of our developers have an MSDN license which is linked to the Visual Studio development environment. 

We also have a corporate license for other products like Windows Server — it's all included in one package. An additional license is not required for the on-premise solution. If you go to the cloud, it's a different story. Most of the things that we need and use are incorporated in the corporate solution — there are no additional costs.

What other advice do I have?

Overall, on a scale from one to ten, I would give this solution a rating of eight. 

It could be a little bit more flexible in terms of work item management. Apart from that, I can't really think of many features that are missing. It supports all kinds of ecosystems; there are a lot of possibilities when it comes to interacting with other ecosystems. 

Try to follow the market standards. There's a whole huge community that supports it. The market is evolving very fast. Microsoft is acquiring other companies. They recently bought GitHub. It's hard to say which solution will survive — DevOps or GitHub. That may be an issue in the future. 

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. partner
PeerSpot user
Senior Soft Engineer at SECP
Real User
Mar 9, 2021
A user-friendly Azure DevOps server with a great user interface, but the testing environment could be better.
Pros and Cons
  • "It has a good GUI, and it's very user-friendly."
  • "The testing environment and different pipelining concepts can be improved."

What is our primary use case?

We are exploring this solution. There is not enough protection in the environment at the moment. It's been almost six months since we started the process of exploring the DevOps environment in Microsoft Azure DevOps.

We have a customized development methodology so that it is easily marked to our existing environment. Currently, we required that all these systems blend easily in this one environment. We can actually use all the large frameworks within DevOps properly and automate most of our support, starting from planning through support to deployment.

What is most valuable?

It has a good GUI, and it's very user-friendly. It is also a familiar environment as we are used to it. All our users are very comfortable working with it. I think the Azure methodology and all those DevOps features in the dashboard are very effective in our environment. 

It's very implementable in our environment compared to the other DevOps environments which we experienced. I won't name them, but this one part of DevOps we have found very easy in our environment because the infrastructure there is fairly supportive and very integrable to the current DevOps environment we use.

What needs improvement?

The testing environment and different pipelining concepts can be improved. It can also be more user-friendly. They can actually incorporate all those other features, current tools and have those mind maps.

They could add some good analytic features. I think they can be more enriched with some good reporting features. They can also improve the designing tools.

For how long have I used the solution?

We have been using Microsoft Azure DevOps for about six months. 

What do I think about the stability of the solution?

Microsoft Azure DevOps is a stable product. I feel it's stable enough for us at the moment. 

How was the initial setup?

The initial setup is not overly complex. It's fairly straightforward. Other than the Java environment variables which lack documentation, it's not complex and easy to follow.

What's my experience with pricing, setup cost, and licensing?

The main agile features are very expensive.

What other advice do I have?

On a scale from one to ten, I would give Microsoft Azure DevOps a seven.

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Microsoft Azure
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
President & CEO at Modern Requirements
Real User
Feb 28, 2021
Fully integrated, good testing and can act as a single source of proof, excellent support
Pros and Cons
  • "The most valuable feature is that it's fully integrated, where we have a single place to do everything that we need."
  • "Requirements management is an area that can be improved."

What is our primary use case?

I used Azure DevOps for work item management, sprint planning, source code repository, continuous integration, continuous build, and continuous release. I build whole chains.

What is most valuable?

The most valuable feature is that it's fully integrated, where we have a single place to do everything that we need.

Testing is really good, it has come a long way.

It is the single source of proof or the single system of record that does everything you need, you don't have to put the different pieces together to form the whole chain.

We can do everything in one single platform, which is why it does a good job.

What needs improvement?

Requirements management is an area that can be improved.

Integration with Microsoft teams would be a good idea.

For how long have I used the solution?

I have been using Microsoft Azure DevOps for five years.

What do I think about the stability of the solution?

It's stable. It's been pretty good, especially in the last two years.

What do I think about the scalability of the solution?

There are no issues with scalability. We have approximately 50 people in our organization who are using it.

How are customer service and technical support?

We have contacted technical support and they are excellent. I would rate them a nine out of ten.

Which solution did I use previously and why did I switch?

I am using a mismatch of tools from HP and Atlassian, but they did not give us an integrated toolchain. Microsoft Azure does it exceptionally well.

How was the initial setup?

It is reasonably straightforward, but it is only as straightforward as the problems that you are trying to solve.

If you are trying to set up the whole chain, then the problem is complex, and the solution has to be as equally complex.

What's my experience with pricing, setup cost, and licensing?

The price is reasonable, but of course, you can find others that are cheaper such as Atlassian. But, if you look at the more serious products like Polarion, it's very competitive. 

If you have good Microsoft programs, it's nearly free.

What other advice do I have?

I would certainly recommend this product.

There are a lot of parts to the toolchain for DevOps, so take each area at a time. My advice is to take one step at a time, don't overdo it, and over time build out all of the capacity difficulties. Automation is also one of the biggest things.

Overall, it seems like a really good solution.

I would rate it a ten out of ten.

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Microsoft Azure
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
Technical Engineer (Retail Group) at a retailer with 10,001+ employees
MSP
Feb 19, 2021
A comprehensive, easy-to-use, stable, and well-integrated solution that does everything in the development life cycle
Pros and Cons
  • "All features are good. Pipelines feature is great, and Boards and Artifacts features are also really good. It is really good at what it does. It is very comprehensive, and it has some really great aspects to it. It is very easy. It is probably one of the easiest to use DevOps tools in the industry, and it is well integrated."
  • "The administrative capabilities of the tool need a huge improvement. Its Wiki and reporting also need a lot of improvement. Their support can also be better."

What is our primary use case?

It is used for development and life cycle management within the company. We use the SaaS version. It is called Azure DevOps services.

How has it helped my organization?

It has absolutely improved the way our organization functions from a development lifecycle point of view. It has enabled teams to be more Agile and flexible.

What is most valuable?

All features are good. Pipelines module is comprehensive, Boards and Artifacts modules are also really extensive.

It is really good at what it does. It is very comprehensive, and it has some really great aspects to it. It has a easy to use UI. It is probably one of the easiest to use DevOps tools in the industry, and it is well integrated.

What needs improvement?

The administrative capabilities of the tool need a huge improvement. Its Wiki and Reporting functions also need a lot of improvement. Their support can also be better.

For how long have I used the solution?

I have been using it ever since it was created in 2012

What do I think about the stability of the solution?

It is very stable.

What do I think about the scalability of the solution?

It is very scalable because it is on the cloud. We have a very large user base and they're all IT-related. The users are engineers, product managers, and management. It is the entire IT organization.

How are customer service and technical support?

We use their technical support a lot. We have internal support, but we will also reach out to Microsoft to resolve problems. Their support is very good, but there is always room for improvement. It depends on the subject area. Sometimes, they have people who are not as well versed as others.

Which solution did I use previously and why did I switch?

We've been pretty much on the Microsoft products. We used to use Team Foundation Server, which was a Microsoft product. Before that, it used to be Visual Source Safe. We also used to be on PVCS, SVN and CVS.

How was the initial setup?

Being a SaaS solution, there is no setup.

What about the implementation team?

It was implemented in-house as we have a high level of in-house expertise in the ALM space.

What's my experience with pricing, setup cost, and licensing?

This area is very different for each and every organization and I would recommend that they research cost and pricing for their situation.

Which other solutions did I evaluate?

No, we did not evaluate any other options since we are heavily tied to the Microsoft stack. However over time, we have adopted other platforms (Java, Node, Python and others) since Azure DevOps is cross platform compatible with Linux, Windows, iOS and Andriod.

What other advice do I have?

If you're looking for a cross-platform solution that end-to-end does everything in the development life cycle, this would be a very good solution for you. If you're looking for a more siloed product that is specifically focused on one particular area of the lifecycle, this is definitely still an option, but you should also evaluate other options as well (Atlassian, IBM Rational,  MIcro Focus ALM, GitHub etc) for completeness.

I would rate Microsoft Azure DevOps a solid eight out of ten. It is really good at what it does, but it also has some solid areas of improvement that are needed. Once they have addressed those, it could be hard to beat.

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Download our free Microsoft Azure DevOps Report and get advice and tips from experienced pros sharing their opinions.
Updated: March 2026
Buyer's Guide
Download our free Microsoft Azure DevOps Report and get advice and tips from experienced pros sharing their opinions.