We use Microsoft Azure DevOps for our source control, change request management, and a small amount of Wiki.
Release Engineer at a computer software company with 11-50 employees
Scalable, simple installation, but dashboards could improve
Pros and Cons
- "The installation is straightforward. We can create a whole new organization in less than a day."
- "The dashboards need bigger with better extensions and layouts. There isn't a workflow related to the statuses on the dashboard. It only lists the statuses. You can have one started, and once done, but everything in between is only in progress and could be in any order you want, it lacks flow."
What is our primary use case?
How has it helped my organization?
Microsoft Azure DevOps has helped our organization from having completely automated builds. The developers can send their own code to QA without needing a release manager or lead or IT person moving the code over.
What needs improvement?
The dashboards need bigger with better extensions and layouts. There isn't a workflow related to the statuses on the dashboard. It only lists the statuses. You can have one started, and once done, but everything in between is only in progress and could be in any order you want, it lacks flow.
For how long have I used the solution?
I have used Microsoft Azure DevOps for approximately one year.
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What do I think about the stability of the solution?
Last week the builds did stop working for some unknown reason, and then started again. Most of the time the stability is fine, but there are occasions when there's a problem on Microsoft's side, where it creates problems for us.
What do I think about the scalability of the solution?
The solution is scalable but you have to pay for it.
We have approximately 40 people using this solution consisting of developers, QAs, and product owners. We are extensively using this solution in our organization.
I wish the dashboards and the release process were integrated better. The use of Kanban dashboards could be a lot better. They don't have a Kanban dashboard. They have a dashboard with one sprint but it's not exactly the same as a Kanban dashboard. You are not able to do much with them.
How are customer service and support?
We have not needed to contact the support.
How was the initial setup?
The installation is straightforward. We can create a whole new organization in less than a day.
What about the implementation team?
We did the implementation ourselves. I do most of the maintenance but it is mostly maintenance-free.
What's my experience with pricing, setup cost, and licensing?
There are additional costs for some functionality, such as increased scalability.
What other advice do I have?
My advice to others is for them to do their research before implementing this solution.
I rate Microsoft Azure DevOps a seven out of ten.
Which deployment model are you using for this solution?
Public Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.

C# Developer at a financial services firm with 51-200 employees
The nice thing about it is its modular design
Pros and Cons
- "The nice thing about Visual Studio Code is that it's a modular design. So if you're working on a strange language that has a different syntax, you can just get a plugin that'll format your code for you based on the language it's in."
- "Microsoft could improve Visual Studio by making it easier to find the plugins you need to get your job done. Maybe they could implement an AI search instead of a simple tech search. Sometimes, people come up with a catchy name for something, and you don't know how it's spelled. For example, a developer might come up with a packet wizard and spell weird, like P-A-K-I-T."
What is most valuable?
The plugins are the biggest thing. I like how Visual Studio is designed as a shell application, and then the plugins make it do what you want it to do.
What needs improvement?
Microsoft could improve Visual Studio by making it easier to find the plugins you need to get your job done. Maybe they could implement an AI search instead of a simple tech search. Sometimes, people come up with a catchy name for something, and you don't know how it's spelled. For example, a developer might come up with a packet wizard and spell weird, like P-A-K-I-T.
For how long have I used the solution?
I've been working with Microsoft Visual Studio since it first came out in 1997, so about 24 years.
What do I think about the stability of the solution?
Visual Studio is very stable.
What do I think about the scalability of the solution?
I don't think scale applies to Visual Studio because it's a developer tool. And I haven't had a lot of experience with massive projects where multiple teams are working on the same source code. I've only worked on a team of a few people.
How are customer service and support?
I think support is probably pretty decent, but I've never had to use it. I just look at Visual Studio's source code to troubleshoot it.
How was the initial setup?
The setup is pretty straightforward. Visual Studio runs pretty fast.
What other advice do I have?
I'd say Visual Studio is a nine out of 10. If you're thinking about adopting Visual Studio, research the kind of functionality you need. The nice thing about Visual Studio Code is that it's a modular design. So if you're working on a strange language that has a different syntax, you can just get a plugin that'll format your code for you based on the language it's in.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
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Cloud Solution Architect at a tech services company with 201-500 employees
Easy to set up, allows for third-party extensions, and is pretty scalable
Pros and Cons
- "It is possible to add third-party extensions to increase the usability of the product."
- "Some things like project management, tasks, progress, and having work progress views require us to use some external tools, or to create our own internal tools. These are not native to DevOps. It would be ideal if, instead of searching for third-party solutions, they had these feature sets or capabilities included under DevOps."
What is our primary use case?
We primarily use the solution for our internal development and we have some clients that require some consulting around some DevOps functionality.
We use the product for the development process for the repository, for the tracking of the tasks in the boards, and for the pipeline for CINCD.
What is most valuable?
The test plan is one feature that we are exploring more right now. This is a great feature that we want to deeper into.
We have a solid base. We can do everything with DevOps.
It is possible to add third-party extensions to increase the usability of the product.
The initial setup is very simple.
We have found the solution to be scalable.
The solution, for the most part, is stable.
What needs improvement?
Some things, like project management, tasks, progress, and having work progress views, require us to use some external tools or to create our own internal tools. These are not native to DevOps. It would be ideal if, instead of searching for third-party solutions, they had these feature sets or capabilities included under DevOps. They need to expand the solution's offering.
For how long have I used the solution?
While I have used the solution for two years, the company has some personnel that have used it for longer. Our development team may have used it for four or five years.
What do I think about the stability of the solution?
The product is stable. We had some regional degradations a few months ago, however, it wasn't too much. For the most part, it's reliable and there aren't bugs or glitches.
What do I think about the scalability of the solution?
The solution is scalable. If we need to expand it we can do so.
How are customer service and support?
We've never had to contact technical support. I cannot speak to how helpful or responsive they would be, as I've never dealt with them directly.
How was the initial setup?
The initial setup is very simple and straightforward. It is not difficult or complex.
We use the online version. We don't have to deploy the tool. We don't have to put in a lot of effort as we already have the pipelines in the TFS. We just move it to Azure DevOps.
Which other solutions did I evaluate?
I'm a solution provider. I sell Azure DevOps and I have a client that was looking to analyze some differences between Jira and Azure DevOps. Therefore, I have evaluated Jira a bit for them.
What other advice do I have?
We are both a reseller and a partner of Microsoft.
We always use the latest version of the solution.
I would recommend this product to other companies and users. If a company or a team doesn't know how to work with Azure DevOps, the advice I would give is to find someone that knows the tool and do a POC first to make sure you understand everything a bit better before diving right in.
In general, I would rate the solution at an eight out of ten.
Which deployment model are you using for this solution?
Public Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Microsoft Azure
Disclosure: My company has a business relationship with this vendor other than being a customer.
CIO at i cloud seven
Beneficial reports, highly stable, and excellent technical support
Pros and Cons
- "The reports have been most valuable. We have created some dashboards allowing us to be able to check our teams, their progress, and mission plans."
- "Microsoft Azure DevOps could improve by providing better integration with other tools. It is very easy to integrate with Azure, but when you need to integrate with other solutions, such as Amazon Web Services, is difficult."
What is our primary use case?
We are using the tools in this solution mostly for planning our software projects by implementing Scrum. We use repositories, and create timelines for continuous deployments and integrations.
What is most valuable?
The reports have been most valuable. We have created some dashboards allowing us to be able to check our teams, their progress, and mission plans.
What needs improvement?
Microsoft Azure DevOps could improve by providing better integration with other tools. It is very easy to integrate with Azure, but when you need to integrate with other solutions, such as Amazon Web Services, is difficult.
For how long have I used the solution?
I have been using this solution within the past 12 months.
What do I think about the stability of the solution?
Microsoft Azure DevOps is highly stable.
How are customer service and technical support?
The support from Microsoft is great, if we need to solve some problems with Azure they are ready to help us. The support has been excellent.
Which solution did I use previously and why did I switch?
Previously we used Visual Studio but then we changed some of our repositories for our projects to the cloud and now we use Microsoft Azure DevOps.
How was the initial setup?
The solution is easy to install and it took us three months to implement. This includes the support for our teams and for them to come up with their strategy to manage our projects.
What other advice do I have?
My advice to others wanting to implement this solution is they need to think about their inter-process before moving to this kind of solution. In many cases, we start to configure some projects using the tools, but if we do not have our roadmap and do not define our goals, we cannot take full advantage of the tools. There should be a lot of planning before moving to the projects.
I rate Microsoft Azure DevOps a nine out of ten.
Which deployment model are you using for this solution?
Public Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
CTO at Cantier Inc
We use it for all of our development activities, and it is a complete solution with good reliability and scalability
Pros and Cons
- "You get a complete solution with Azure DevOps. You can do everything in one place, starting from requirement gathering until you release the product. It is a reliable, scalable, and handy product."
- "Its testing features are limited and can be improved a little more. They should provide more options from the testing and build perspective. Currently, we have to use a third-party product for testing. It would be great if it has more than one testing tool."
- "They have brought a lot of new collaboration features in the latest version. We haven't used those features, but they should continue to expand it more on the collaboration front so that two developers can look at the code and work at the same time. It will be helpful for working from home."
- "Its UI can be easier and more customer-friendly. The UI can be improved from the project management and agile perspective."
- "Its price can also be reduced. It would be great if they are a little bit more competitive in terms of pricing because many open-source products are currently available in the market."
What is our primary use case?
We are a product company, and we use Azure DevOps for product development. It is our backend platform, and we use it for all of our development activities.
What is most valuable?
You get a complete solution with Azure DevOps. You can do everything in one place, starting from requirement gathering until you release the product. It is a reliable, scalable, and handy product.
What needs improvement?
Its testing features are limited and can be improved a little more. They should provide more options from the testing and build perspective. Currently, we have to use a third-party product for testing. It would be great if it has more than one testing tool.
They have brought a lot of new collaboration features in the latest version. We haven't used those features, but they should continue to expand it more on the collaboration front so that two developers can look at the code and work at the same time. It will be helpful for working from home.
Its UI can be easier and more customer-friendly. The UI can be improved from the project management and agile perspective.
Its price can also be reduced. It would be great if they are a little bit more competitive in terms of pricing because many open-source products are currently available in the market.
For how long have I used the solution?
I have been using DevOps within the last 12 months.
What do I think about the stability of the solution?
It is definitely a reliable solution. That's why we have been using it for quite some time.
What do I think about the scalability of the solution?
It is scalable. There are no issues in terms of scalability. Currently, we have around 100 users. Its usage will definitely increase because a lot of new projects are coming.
How are customer service and technical support?
When migrating from TFS to Azure DevOps, we didn't get great support and response from Microsoft.
How was the initial setup?
Its initial setup was a little complex for us. We had been using TFS for quite some time, and migration was a bit difficult for us. We didn't get great support and response from Microsoft. We had limited resources in terms of support, and that's why it took us longer to figure out how to migrate from TFS.
What's my experience with pricing, setup cost, and licensing?
It has an annual subscription. It can be cheaper for partners. Many open-source products are available in the market, and it would be great if they can be a little bit more competitive in terms of pricing. A lot of startups are looking for an open-source, free, or cheap solution. If they can accommodate such requirements, it will be good for the product in the long run.
What other advice do I have?
I would rate Microsoft Azure DevOps an eight out of ten.
Which deployment model are you using for this solution?
Public Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Application Architect at a manufacturing company with 10,001+ employees
A user-friendly DevOps server with a useful backlog item creation feature
Pros and Cons
- "It's very user-friendly, and the documentation is good. The most valuable feature is backlog item creation, where we pick features and other things. The burndown chart created for projects to be maintained by the development teams is also useful."
- "Integration and plugins for other tools could better. Like if you want to integrate the DevOps with other tools that are in the market. This could be for the engineering tools to check code quality, application security tools, and DevOps dashboard tools."
What is our primary use case?
We use Microsoft Azure DevOps to maintain our project. We create a project in a good DevOps, and then we add the backlog items. The product owner adds the backlog items, and then the development team. The repository is also built into that. We have a private Git report for the project. Under reports, we can create a repository for the big projects and maintain the source code.
Developers can commit and make a full request. For example, configure Jenkins, reconfigure Jenkins with the repository credentials, and then use it for linking. We don't use the pipeline available to us, and we use Jenkins for CSC.
How has it helped my organization?
In our organization, Microsoft Azure DevOps helps senior leadership go in and check the project status and how much effort has been put in by the development team. They can also pick, choose, and add features to be used by the development team. It's like a backlog management tool that helps improve and support projects.
What is most valuable?
It's very user-friendly, and the documentation is good. The most valuable feature is backlog item creation, where we pick features and other things. The burndown chart created for projects to be maintained by the development teams is also useful.
What needs improvement?
Integration and plugins for other tools could better. Like if you want to integrate the DevOps with other tools that are in the market. This could be for the engineering tools to check code quality, application security tools, and DevOps dashboard tools.
They could also make the implementation easier. The test plan also has basic features that are not user-friendly. It should also have integrations with test automation tools. We need a test plan, automation testing, and EA-based testing.
For how long have I used the solution?
We have been using Microsoft Azure DevOps for more than four years.
How are customer service and technical support?
We haven't got any issues with the technical support area.
How was the initial setup?
The initial setup is very straightforward.
What's my experience with pricing, setup cost, and licensing?
Licensing cost per user is approximately $11 to $15. We have about 400 users, but not all are active. We have around 200 to 300 active users.
What other advice do I have?
I would recommend this solution to new users if it's a simple project. If you want JIRA, you'll need to have JIRA software for backlog management.
On a scale from one to ten, I would give Microsoft Azure DevOps an eight.
Which deployment model are you using for this solution?
Public Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Microsoft Azure
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Director of Strategy at a financial services firm with 1,001-5,000 employees
Easy to use, with good monitoring and tracking
Pros and Cons
- "I like the tracking and that we can monitor our velocity."
- "When converting to DevOps, it was difficult to map."
What is our primary use case?
We are an agile shop. We use it to build our sprints and for our user stories. We have everything aligned in epics and we track all of our requirements and our velocity.
What is most valuable?
We are still getting used to it and there is a lot that I haven't looked at yet. For me, at this early stage, the most valuable features are the basic functionality. This includes the ability to build and customize sprints.
I like the tracking and that we can monitor our velocity.
It took a bit longer to figure out, but now that we have, it's easy to use.
What needs improvement?
When converting to DevOps, it was difficult to map.
For how long have I used the solution?
I have been using Microsoft Azure DevOps since October 2020 when we converted from Jira to DevOps.
What do I think about the stability of the solution?
It's stable now that it is up and running. It was a steep learning curve, but not the fault of DevOps. We did not put together adequate training.
What do I think about the scalability of the solution?
Others in the company may have scaled this solution. I have not explored this area yet.
How are customer service and technical support?
I have not contacted technical support.
Which solution did I use previously and why did I switch?
Previously, we were using Jira. Now that DevOps is running, I find that for what I am doing, does the same things as Jira. The main difference is in naming convention and layout.
How was the initial setup?
I wasn't part of the conversion from Jira to DevOps but it was a painful process. We lost data, things didn't map. My Scrum Master who used it was not happy with the process.
What other advice do I have?
I would rate Microsoft Azure DevOps and eight out of ten.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Installation Engineer at CTCI
Stable, scalable, and good for source code control and task management
Pros and Cons
- "Most of the features are very valuable for us, especially the source code control and task management."
- "The main issue that I have is the connection speed. Sometimes, the response is too slow. I am based in Taiwan, and I am not sure if it is because of broadband or something else. Its initial configuration is also a little bit difficult."
What is our primary use case?
We are trying to move our entire DevOps cycle to Azure DevOps. It includes test management, source code control, and some parts of CSED.
It is deployed on the cloud, so we always have its latest version.
What is most valuable?
Most of the features are very valuable for us, especially the source code control and task management.
What needs improvement?
The main issue that I have is the connection speed. Sometimes, the response is too slow. I am based in Taiwan, and I am not sure if it is because of broadband or something else.
Its initial configuration is also a little bit difficult.
For how long have I used the solution?
I have been using this solution for almost one year.
What do I think about the stability of the solution?
It is stable.
What do I think about the scalability of the solution?
It is scalable. Currently, we have around ten users. We hope to increase its usage.
How are customer service and technical support?
I didn't have to get in touch with them. I didn't have any technical issues.
Which solution did I use previously and why did I switch?
We have used Jira and TFS. Microsoft Azure DevOps is very useful in terms of management. We are trained to be the users of the DevOps services, but with Jira and TFS, we also had to manage the server, which we didn't want. We wanted to eliminate this kind of effort and just wanted to publish our own developments without having to manage the server.
How was the initial setup?
It is a cloud solution, so there is no installation. Its initial configuration takes some time and is not very easy.
What other advice do I have?
I would rate Microsoft Azure DevOps an eight out of ten.
Which deployment model are you using for this solution?
Public Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.

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