With Azure DevOps, I plan and track my project using Azure Boards, manage my code with Azure Repos, and automate build, test, and deployment processes using Azure Pipelines. This streamlines my development workflow and ensures efficient collaboration and project management.
DevOps engineer at Q-pros
Significantly enhances our project management capabilities and simplifies package management
Pros and Cons
- "The most valuable feature in automating our build and release processes with Azure DevOps is the scheduling capability."
- "Azure DevOps could be improved with more security plugins, especially for SaaS scanning and vulnerability scans."
What is our primary use case?
What is most valuable?
The most valuable feature in automating our build and release processes with Azure DevOps is the scheduling capability. At the end of each sprint, we schedule automatic releases to QA and development environments, ensuring our latest code gets deployed without manual intervention. Additionally, triggering pipelines upon code upload to the main repository adds significant value to our development workflow.
What needs improvement?
Azure DevOps could be improved with more security plugins, especially for SaaS scanning and vulnerability scans.
For how long have I used the solution?
I have been working with Azure DevOps for two years.
Buyer's Guide
Microsoft Azure DevOps
April 2026
Learn what your peers think about Microsoft Azure DevOps. Get advice and tips from experienced pros sharing their opinions. Updated: April 2026.
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What do I think about the stability of the solution?
I would rate the stability of Azure DevOps as a ten out of ten.
What do I think about the scalability of the solution?
I would rate the scalability of Azure DevOps as a ten out of ten. At our company, it is used daily.
How are customer service and support?
Technical support from Microsoft is very helpful, especially when I need assistance with tasks like migrating work items between Azure DevOps and other platforms. I would rate the support as a ten out of ten.
How was the initial setup?
The initial setup is easy. Deployment typically takes around ten minutes at most. We have set up an automated process that recreates everything, so even if there is damage to the VM or target machine, we can quickly retrieve and redeploy everything ourselves.
We require about two DevOps engineers to maintain Azure DevOps for our company, which has around 400 users in total.
What's my experience with pricing, setup cost, and licensing?
I would rate the costliness of Azure DevOps at a seven out of ten.
What other advice do I have?
We ensure the security of our company's source code uploaded to Azure Repos by using a SonarQube Plugin and then automate its deployment to various environments like development and QA. Once approved by QA, we deploy to the production environment, passing through our firewall for protection. This streamlined process ensures efficient and secure CI/CD pipelines with Azure DevOps.
Azure Boards has significantly improved our project tracking and adjustability. It is a powerful tool where we can easily trace work items and monitor the progress of our projects.
Azure Boards is a powerful tool for tracing work items and project progress. It simplifies uploading and versioning of project assets and tools, enabling easy refreshes or benchmarks.
Overall, I would rate Azure DevOps as a nine out of ten. I would recommend it to others.
Which deployment model are you using for this solution?
Hybrid Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Freelance at Self
Great automation with version control and expands well
Pros and Cons
- "The most valuable feature is automation with version control."
- "The most important improvement was to provide continuous delivery with high-quality software."
- "It is essential that you get buy-in from the top management down to everyone in the pipeline."
- "It is essential that you get buy-in from the top management down to everyone in the pipeline."
What is our primary use case?
The main use of this solution are to combine software development and IT operations. Also, we use it for automation with version control and microservices. Automation is a core principle for achieving DevOps success and CI/CD is a critical component.
The application of continuous delivery and DevOps to data analytics has been termed DataOps. DevOps focuses on the deployment of developed software, whether it is developed via Agile or other methodologies. ArchOps presents an extension for DevOps practice, starting from artifacts, instead of source code, for operational deployment.
How has it helped my organization?
This solution has offered lots of improvements. The most important improvement was to provide continuous delivery with high-quality software. It helps with version control with automation using CI/CD components. It also helps to develop software using the agile methodology.
The ability of different disciplines (development, operations, and infosec) to achieve outcomes has been great. Increased focus on test automation and continuous integration methods are helpful. It helps release new features continuously into large-scale high-availability systems while maintaining a high-quality end-user experience.
What is most valuable?
The most valuable feature is automation with version control.
DevOps initiatives can create cultural changes in companies by transforming the way operations, developers, and testers collaborate during the development and delivery processes. We can release new features continuously into large-scale high-availability systems while maintaining a high-quality end-user experience.
Adopting DevOps will also help eliminate the old and monotonous way of agile activity among big IT teams like network, Storage Team, Linux/Unix, Windows, etc.
What needs improvement?
It’s commonly observed that you cannot just change a company’s culture on command. You can influence the culture, shift it, and while it can evolve over time, it’s nearly impossible to just instruct all employees to simply change the way they think and act about specific things.
The culture of any organization starts at the top of the leadership hierarchy and trickles down throughout, filling every empty space. It is essential that you get buy-in from the top management down to everyone in the pipeline.
In order to do this, all involved need to understand the advantages the shift is going to have on the organization and on the team members.
For how long have I used the solution?
I've been using the solution for the last two years.
What do I think about the scalability of the solution?
The scalability is very good.
Which solution did I use previously and why did I switch?
We didn't use any solution before.
Which other solutions did I evaluate?
We also looked at AWS.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Buyer's Guide
Microsoft Azure DevOps
April 2026
Learn what your peers think about Microsoft Azure DevOps. Get advice and tips from experienced pros sharing their opinions. Updated: April 2026.
893,244 professionals have used our research since 2012.
Development and Release Compliance Officer at a computer software company with 1,001-5,000 employees
A reliable ecosystem with the capability to expand as needed
Pros and Cons
- "The solution is scalable."
- "The solution is great due to the fact that it's kind of an entire ecosystem."
- "The interface is very bad."
- "The interface is very bad."
What is our primary use case?
We produce multiple different software for different markets in different countries. It's really for everything you can possibly think of, from online games to financial systems, to payment gateways, to APIs, to service desks, back-office analysis tools, admin tools, et cetera. We use it for anything and everything really.
What is most valuable?
The solution is great due to the fact that it's kind of an entire ecosystem. I'd say the work items are probably the most valuable aspect.
The stability has been great.
The solution is scalable.
What needs improvement?
The interface is very bad. It's an aspect that really needs to be worked on. It is going to probably get the developers to start abandoning work items.
Our initial setup was quite complex.
The presence of Microsoft in the country is limited.
For how long have I used the solution?
I've used the solution since it came on the upgraded from Team Foundation Server - about ten years. We've used it for a very long time.
What do I think about the stability of the solution?
The stability has always been really good. There aren't bugs or glitches and it doesn't crash or freeze.
What do I think about the scalability of the solution?
We've found the scalability to be good. We have about 2,000 users on it right now. We haven't had any issues with scaling as needed.
How was the initial setup?
For us, the initial setup was extremely complex due to the multiple organizations we had on the go. We actually had to abandon our initial rollout and rethink the whole process though.
I'm in compliance, and therefore cannot speak to what the maintenance process is like for the solution.
What about the implementation team?
We had a combination of both in-house and vendor help with the setup process. We've got enterprise agreements with Microsoft, so they always give us resources to assist with our deployments. We already had TFS deployed, so it was an upgrade, really.
What's my experience with pricing, setup cost, and licensing?
I don't deal with licensing. I can't speak to how much the solution costs.
What other advice do I have?
I'm just a customer and an end-user.
I'd advise new users to plan very carefully the way that they would like to set up projects. The model that you choose is extremely important and you might have to do a lot of rework if you don't get it right the first time.
I'd rate the solution an eight out of ten. It's Microsoft. It's backed by the mighty, mega Microsoft. You can't get fired for choosing the top product run by a top multinational company. The downside for us here is, in South Africa, there are only two points of presence. For the data, if it's fully hosted, we only have Capetown and Johannesburg. When it comes to back hall speeds for internet, it could be better if we had points of presence in all the major cities, however, I suppose it's too much investment for Microsoft to make.
Which deployment model are you using for this solution?
Hybrid Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Service Delivery Manager at a comms service provider with 1,001-5,000 employees
High level protection, scales well, but more customer feedback updates needed
Pros and Cons
- "The most valuable features of Microsoft Azure DevOps are high-level protection. The protection is very important to the customers to prevent eavesdropping. eavesdropping is when a hacker tries to get into the solution. With this solution is it difficult for them to do it."
- "The most valuable features of Microsoft Azure DevOps are high-level protection, which is very important to customers to prevent eavesdropping, and with this solution it is difficult for hackers to get into the solution."
- "Testing is very important. Microsoft Azure DevOps tests very well. However, DevOps teams need to be aware of what they are impacting when someone updates anything on the system."
- "Testing is very important. Microsoft Azure DevOps tests very well. However, DevOps teams need to be aware of what they are impacting when someone updates anything on the system."
What is our primary use case?
I work for a telecommunication company that offered television via IPTV.
IPTV is an internet protocol television, such as AT&T U-verse or Fios from Verizon.
All of the IPTV systems are proprietary, meaning that's not open to the customer, only to the infrastructure. Before Microsoft Azure DevOps, customers only use what are called set-top boxes. When you are deploying Microsoft Azure DevOps, you don't need the set-top box anymore. You only need a client that can go in, but you have to deploy it. You have to understand what the customer has and what they needed to have in place for on-premise, hybrid, or in production.
Microsoft Azure DevOps does not use the set-top boxes. You have something else that is called OTT or over the top. What that means is the deployment that you're going to do depends on the client the customer is going to use. The deployment has to be tested, and that's why we have the different deployments available, on-premise, cloud, and hybrid.
What is most valuable?
The most valuable features of Microsoft Azure DevOps are high-level protection. The protection is very important to the customers to prevent eavesdropping. eavesdropping is when a hacker tries to get into the solution. With this solution is it difficult for them to do it.
In the hybrid deployment, you can test everything. The customer was perfectly happy that developed the code, and when they put it in the hybrid Microsoft Azure DevOps and tested it as if it were in real production. That's the part that I've really enjoyed the most, is seeing how a product that was developed by the customer was tested perfectly. If something is wrong, we come back to Microsoft Azure DevOps for whatever they need to do. If they need to go deeper, they can use TFS which is part of DevOps and show it to the program manager or developer.
What needs improvement?
Microsoft Azure DevOps needs to be updated in my time. In the application that I was managing myself in the deployment and support, it was updated every six weeks. The customer had new features or new batches. Batching is an update of the software. Unfortunately, some of the DevOps or some of the people that were working on that part, do not have the final experience from what customers have. This is something that I did with several teams in Microsoft. We told the product unit manager if you want to understand what is happening from a customer standpoint you need to start from the beginning. Having customers find a problem can not be the only way to find issues to resolve them.
Testing is very important. Microsoft Azure DevOps tests very well. However, DevOps teams need to be aware of what they are impacting when someone updates anything on the system.
For how long have I used the solution?
I have been using Microsoft Azure DevOps for approximately
What do I think about the stability of the solution?
It's important to know what kind of DevOps you are going to have. If they're going to work with Microsoft Azure DevOps, they need to understand the solution very well. They cannot just start doing things because they wanted to try and do them.
What do I think about the scalability of the solution?
Microsoft Azure DevOps is scalable if you have everything in place, such as the service map and processes. Before you do anything, you have to understand what the impact will be on the customer.
We had over 10 million people using this solution worldwide. I have worked in many countries, such as the Americas, Canada, and Chile. Many of our product groups were in China, India, France, and Israel.
Which solution did I use previously and why did I switch?
I have used Amazon AWS previously.
When I compare when Microsoft Azure with Amazon AWS. The two of them offer the same features. You have the storage, performance, connectivity, et cetera. However, on the hybrid, Microsoft Azure DevOps is a lot better than Amazon AWS because you can emulate it perfectly. The hop counts matter, which is how many times one communication connects on its travels from one device to another.
How was the initial setup?
There are three ways to deploy Microsoft Azure DevOps. To set up all three deployments is very similar but different. The on-premise deployment is where the customer owns the code. What Microsoft Azure DevOps does lets you develop your code, and when you have finished your code, you have to put it in the cloud for the hybrid. Then you can test it in an environment that is similar to production. I was in charge of making sure that everything was set up correctly.
I was involved from the beginning of the implementation. I'm a project manager myself too. I don't have certification, but I've been doing project management all my life. One important element when doing the implementation is the voice of the customer. No matter what you're configuring or setting up, if the voice of the customer is not there, but the voice of the business and the employees is, that is only two-thirds of what you have to do.
For example, I want my customers to run this application even if they are in the jungle. If they have access to WiFi, cellular signal, or hotspots, they can have access to anything that Microsoft Azure DevOps can give to them. Except they need a client, and that's the other part. You need to understand what clients the customers are going to need. The clients depend on three things. You need to know the infrastructure of the customers, their immediate needs, and the needs of their customers. We're developing something for the customer who has customers. Unfortunately is not only DevOps, it's everything. DevOps is only one part.
DevOps has one issue. There are components that are produced and supported by other teams somewhere else. Service maps are very important to develop with DevOps teams. When we develop the service map, they know what to do. However, some DevOps do not like to have service maps, because they say that they know what to do. That's what the problem is, they need to understand that they're not alone.
What about the implementation team?
I have worked with integrators, vendors, resellers, consultants, and in-house teams.
You have to be a very good project, delivery, and program manager, in order to understand how to work with vendors.
For example, you need to know how to work with people who, are going to cable a house, building, or something similar. You need to understand specifically what are the requirements that they have as a company. Additionally, you need to understand the company to know the requirements of the customers. If you are not familiar with any one of those, the deployment is going to be a total fiasco. You have to know what is going on.
You have to know the vendor. The vendor can tell you a lot. For example, when the materials are available, if there is a problem with the supply chain, what do in this circumstance. The vendor knows about the RMS or the return of the devices. You have to know everything from the deployment, such as RMS to return back, refunds, purchase orders, and goods received.
What was our ROI?
The return on investment from Microsoft Azure DevOps depends on how many customers you have and how fast are you going to be able to have something ready for your customers.
I have a customer who wanted to start quickly on the cloud. They have about three million customers working in one area, and only when 100,000 started did they receive a return on investment. It was not immediate but in approximately a year or a year and a half, they had a return on investment with every single customer.
What's my experience with pricing, setup cost, and licensing?
The reason that customers are going to the cloud is that it provides the ability to reduce the license cost. For example, when purchasing Office 365 it is bundled with Word, Excel, PowerPoint, Access, and many other applications. In the past, purchasing a license was approximately $600. Today it's only $35 or $45 per customer, per client, or per user, plus the storage. It's less expensive for companies today, to use something, such as Microsoft Azure DevOps, and provide the software to all the employees needing a license. It's better to go with the cloud than just to buy the licenses by themselves.
There are some additional costs. You pay for how much space you are using. If you don't use too much space, then the price will be very little. If you use a lot of space, you have to pay for it. Additionally, they offer readiness training. It is not included directly in what is called a statement of work when you are doing business with customers. This is when things can be a little more difficult because it can be expensive for customers if they want to change deployments from on-premises to cloud or hybrid.
What other advice do I have?
The voice of the customer is very important. Develop the software based on the voice of the customer.
I rate Microsoft Azure DevOps a seven out of ten.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Agile Coach at a pharma/biotech company with 10,001+ employees
Good visualization, and transparency, but the price could be reduced
Pros and Cons
- "The most valuable feature of this solution is that it saves time."
- "It allows you to save time while also providing a governance visualization of ongoing activities and transparency."
- "Being more technology-agnostic through ease of integration would be beneficial."
- "It is very expensive in comparison to others."
What is our primary use case?
We use Microsoft Azure DevOps for CICD, and to organize it in order to visualize the ongoing work.
What is most valuable?
It allows you to save time while also providing a governance visualization of ongoing activities and transparency.
The most valuable feature of this solution is that it saves time.
What needs improvement?
The price could be reduced. It is expensive, especially when it comes to infrastructure.
The integration could be better. Being more technology-agnostic through ease of integration would be beneficial. Once you start working for Microsoft, you are frequently tied to Microsoft.
For how long have I used the solution?
I have been using Microsoft Azure DevOps for the last ten years.
What do I think about the stability of the solution?
Microsoft Azure DevOps is a stable solution.
What do I think about the scalability of the solution?
Microsoft Azure DevOps is scalable.
How are customer service and support?
I would say the technical support is fine, but I have not had any trouble with the solution.
Which solution did I use previously and why did I switch?
I have some experience using Jira.
What's my experience with pricing, setup cost, and licensing?
It is very expensive in comparison to others.
As the cost structure is per user, I would recommend paying the cost structure based on the amount of data you use rather than the number of users.
Which other solutions did I evaluate?
I have recently researched Jira, Microsoft DevOps, TFS, and Micro Focus.
What other advice do I have?
Mostly, because of the pricing, I would rate Microsoft Azure DevOps a seven out of ten.
Which deployment model are you using for this solution?
Hybrid Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer. partner
Chief Operating Officer Executive at a cloud solution provider with 11-50 employees
Fast, scalable, and stable work planning and code collaboration software; offers a good user experience
Pros and Cons
- "Stable and scalable solution for work planning and code collaboration. It's fast, and it offers a good user experience."
- "One of the features I found most useful in Microsoft Azure DevOps is that we can use it to plan activities."
- "The optimization feature in Microsoft Azure DevOps needs improvement. Control over multiple projects could also be improved."
- "The optimization feature in Microsoft Azure DevOps needs improvement. Sometimes, having control over multiple projects for a customer could be difficult."
What is our primary use case?
We use Microsoft Azure DevOps for management, e.g. managing items that we need to work on, planning activities, connecting to components to get information on how long the developer is working on the items assigned, etc. We use the solution for our projects.
We have internal users from the development team, and we have the work logs that we need to work on for each customer. We match those to have control over the projects and the budget. We have a component plugged into the solution for the billables and performance delivery. What we don't have yet is optimization, and that is something that needs to be improved in Microsoft Azure DevOps, but the solution has all the activities and the budgeting functions, so the project is working good. We're making an exact component in seven days that we can use with the solution.
What is most valuable?
One of the features I found most useful in Microsoft Azure DevOps is that we can use it to plan activities. We use the dashboard to work on the tasks we have, and also use it to find out what could be better. It's also useful when you have many customers and many people working together on different projects.
In our case, we have one developer working on more than one project within the same day, week, or month, and Microsoft Azure DevOps helps give better control of his schedule, making it easier to find out if the developer still has availability to take on new work. The solution helps us see the work status and availability of team members, making work management and task management better.
The validation and quality offered by Microsoft Azure DevOps are very good. The user experience is good. The speed of the solution is also good, e.g. the pages load fast.
What needs improvement?
The optimization feature in Microsoft Azure DevOps needs improvement.
Sometimes, having control over multiple projects for a customer could be difficult. If you're a developer, you need to know if you still have time to work on more activities within the day. When you're working on one project for one customer, Microsoft Azure DevOps is great, but when your team is working on different projects for several clients, it may be too hard to handle, e.g. you really need to organize and plan the activities, so planning is another area for improvement in the solution.
Planning includes budgeting, e.g. creating a budget for each project, especially if the developer is working on multiple projects of customers. You need to have control and see to it that you are within budget, but it can be hard because you can't always see the daily, weekly, or monthly activities of the developer, particularly if the developer doesn't keep the calendar updated. We want to be able to view the complete list of activities of the developer, whether daily, weekly, or monthly, to make planning and budgeting easier.
I'd also like the Microsoft Azure DevOps Gantt chart to be improved. We need to see in the schedule how to plan the fields out. We have daily activities and we'd like to use the Gantt chart to make our work approach more successful.
For how long have I used the solution?
We've been a partner of Microsoft for 10 years, and we've been using Microsoft solutions for 10 years.
What do I think about the stability of the solution?
Microsoft Azure DevOps is stable. Sometimes there's a little lag, but the next day, it'll work fine. The solution works fine.
What do I think about the scalability of the solution?
Microsoft Azure DevOps is a scalable solution.
How was the initial setup?
Setting up Microsoft Azure DevOps was easy.
What other advice do I have?
We use Microsoft solutions as part of management. We use Microsoft's platform.
We use the latest version of Microsoft Azure DevOps for our projects.
We have 15 people who are in charge of the deployment and maintenance of the solution. Per project, we have one or two developers who utilize Microsoft Azure DevOps: At the beginning, we have the front end developer and the cloud personnel who create the environment, the designer who works to create the right frame, the right materials, the layout, and the design for the project, and at the middle, we have four to five operators.
The platform works well so we didn't have the need to open a ticket or contact Microsoft technical support.
I really like Microsoft Azure DevOps, so I recommend it to people who want to start using it. My advice to them is that it's a huge platform, so it won't be easy the first time. When you test the platform, you need to spend time and make an effort to understand how it works, but it's the best solution. It's the top solution.
Another advice to new users of Microsoft Azure DevOps is that it's harder to have a macro view of all the processes together. When we needed to cross-match a lot of information from the different processing teams of customers, we found it difficult. You also need to plan well, particularly plan when your developer can work on more than one project. When you have many projects, you need to handle the processes well, e.g. create separate folders for each customer, separate projects, etc., to keep the information separate and be more organized.
Microsoft Azure DevOps could still be improved more, so I'm rating it an eight out of ten.
We are a partner of Microsoft, and we use Microsoft solutions. What we recommend to our customers is for them to use the Microsoft environment, server and databases. We work with some of the solutions and technologies from Microsoft.
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
Engagement Manager at Capgemini
Efficient operations, highly secure, and responsive support
Pros and Cons
- "Microsoft Azure DevOps has helped the developers a lot and we are deploying process changes very frequently and simultaneously. A lot of my team members that are developers are updating the code in parallel using Git. Additionally, Microsoft Azure DevOps is providing a very good approval mechanism. Overall it is benefiting by creating efficiency in production deployment and applications, our new releases are running well. The security of secured is good."
- "Microsoft Azure DevOps has helped the developers a lot and we are deploying process changes very frequently and simultaneously."
- "We are facing a lot of issues in the development of containerized solutions. We are facing a lot of challenges in this area. They could make the process simpler."
- "We are facing a lot of issues in the development of containerized solutions. We are facing a lot of challenges in this area."
What is our primary use case?
We are using Azure DevOps for continuous integration and continuous deployment.
What is most valuable?
Microsoft Azure DevOps has helped the developers a lot and we are deploying process changes very frequently and simultaneously. A lot of my team members that are developers are updating the code in parallel using Git. Additionally, Microsoft Azure DevOps is providing a very good approval mechanism. Overall it is benefiting by creating efficiency in production deployment and applications, our new releases are running well. The security of secured is good.
What needs improvement?
We are facing a lot of issues in the development of containerized solutions. We are facing a lot of challenges in this area. They could make the process simpler.
For how long have I used the solution?
I have been using Microsoft Azure DevOps for approximately four years.
How are customer service and support?
The technical support from Microsoft Azure DevOps is good. Whenever we have raised a ticket with priority, we had a very good response from the technical team. My experience with Microsoft support is very good.
How was the initial setup?
The integrations of Microsoft Azure DevOps are good and the implementation is not difficult. The testing of the solution went well.
What was our ROI?
I have seen a return on investment from using Microsoft Azure DevOps.
What other advice do I have?
We have spread the knowledge about Microsoft Azure DevOps to a lot of our customers. We have organized a lot of training sessions because we are Microsoft's gold partner. That is why we promote all the tools and technologies which are part of Microsoft and we're also using them.
I rate Microsoft Azure DevOps a nine out of ten.
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
Product and Systems Director at SPCM
Can be used to follow the whole development process and is easy to install
Pros and Cons
- "I think the most usable thing is that you can follow the whole progress of the development process. This makes it very useful for us."
- "I think the most usable thing is that you can follow the whole progress of the development process, which makes it very useful for us."
- "As for improvement, the first one is pricing. For us, luckily because we are partners, it's free. Microsoft gold partners do not have to pay, but if you're not a partner, the product is very expensive."
- "As for improvement, the first one is pricing. For us, luckily because we are partners, it's free. Microsoft gold partners do not have to pay, but if you're not a partner, the product is very expensive."
What is our primary use case?
There are two versions of Azure DevOps: the cloud version and the on-premises version. We use the cloud version in very few situations, but most of our software is based on Azure DevOps on-premises.
We are a software house, and we develop software. We use it to store our source code; that is, it is the repository for our source code.
We have different teams working on different products, and each one uses a different methodology and a different process. Azure DevOps helps with that. For instance, one group may be using Scrum as a methodology to develop their software. The other group could also be using Scrum but with CDCI (continuous development, continuous integration), which helps a lot when you have to develop, test, and deploy the solution.
What is most valuable?
I think the most usable thing is that you can follow the whole progress of the development process. This makes it very useful for us.
What needs improvement?
As for improvement, the first one is pricing. For us, luckily because we are partners, it's free. Microsoft gold partners do not have to pay, but if you're not a partner, the product is very expensive.
The second would be that the tool should integrate with some of the competitors. It doesn't matter if it's a big market; it's difficult when you have to integrate with other competitor's tools, like JIRA, for instance.
If you look at the competitor's tools, they integrate easily with Microsoft, but on Microsoft's side, it's not as easy. They have been changing, but still, there are a number of gaps there.
I've got teams that want to use Microsoft Project, not only to control the whole process of the development but also to control the whole project and software. I think Project should be integrated with DevOps.
For how long have I used the solution?
We have been using this solution for 10 years.
What do I think about the stability of the solution?
It is very stable. I think the system is down only a couple of hours per year, so it's very stable.
What do I think about the scalability of the solution?
It's very scalable. We started using this solution 10 years ago, and it has evolved, We also have grown our software production, and so far, we have scope with all these situations.
How are customer service and support?
We haven't had any problems with the product, but every time we had some questions, technical support staff answered pretty fast, in less than 24 hours.
How was the initial setup?
The initial setup is pretty easy.
For the deployment, I think we had two people: one person from infrastructure and one who was a specialist in Azure DevOps. For maintenance, because we have about 80 people using this software, we only have one and a half people taking care of the software. That is, the infrastructure person does this part-time. He doesn't spend the whole day taking care of DevOps.
What was our ROI?
The ROI is very positive for us, but it's difficult to say how it would be if we had to pay for the solution. It's a very worthwhile product, but again, we don't have any comparisons because we don't pay anything for it.
What's my experience with pricing, setup cost, and licensing?
Microsoft Azure DevOps is an expensive solution.
What other advice do I have?
Get to know the product because it is complex and has many different possibilities.
It is worth having it, but you have to have an in-depth understanding and know what it is capable of doing. Otherwise, you're going to install it, and then it will be like having a very nice car in your garage that you don't know how to drive.
On a scale from one to ten, I would rate Microsoft Azure DevOps at eight.
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
Buyer's Guide
Download our free Microsoft Azure DevOps Report and get advice and tips from experienced pros
sharing their opinions.
Updated: April 2026
Product Categories
Application Lifecycle Management (ALM) Suites Release Automation Enterprise Agile Planning ToolsPopular Comparisons
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Buyer's Guide
Download our free Microsoft Azure DevOps Report and get advice and tips from experienced pros
sharing their opinions.
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