Our primary use case of Azure is to host our web application. We used Azure SQL databases for our project and found it useful to host our web application and make use of all Azure's facilities, such as function apps, API management services, etc. This solution is cloud deployed.
Associate Software Development Engineer at Publicis Sapient
Good for collaboration and has useful application insights
Pros and Cons
- "Some of the most valuable features are the ease of use and the ability to monitor a lot of things. It has a lot of applications and facilities that meet all the developers' requirements. For example, we can use application insights to get an idea of our application's performance. Since it's cloud-based, it's really good for collaboration and working as a team."
- "I can't think of anything I would like to improve, since I don't have complete knowledge of the platform yet. I'm sure that as I gain more experience, I will understand it better. The price could maybe be cheaper, but I'm sure I'll have more ideas as to improvements and additional features once I've used it more."
What is our primary use case?
What is most valuable?
Some of the most valuable features are the ease of use and the ability to monitor a lot of things. It has a lot of applications and facilities that meet all the developers' requirements. For example, we can use application insights to get an idea of our application's performance. Since it's cloud-based, it's really good for collaboration and working as a team.
What needs improvement?
I can't think of anything I would like to improve, since I don't have complete knowledge of the platform yet. I'm sure that as I gain more experience, I will understand it better. The price could maybe be cheaper, but I'm sure I'll have more ideas as to improvements and additional features once I've used it more.
For how long have I used the solution?
I have been using this solution for about two months.
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What do I think about the stability of the solution?
This solution is stable. From what I have used it for, it has been pretty efficient.
What do I think about the scalability of the solution?
This solution is scalable. Most of my team uses Azure DevOps and other Azure facilities, so there are quite a lot of users.
How are customer service and support?
I haven't felt the need to contact support. I'm not sure if any of my friends or colleagues have, but one thing about Microsoft is the documentation is extremely good. So we barely falter anywhere because if we thoroughly follow the documentation, it's pretty easy to follow the process through.
How was the initial setup?
The installation is straightforward since it's cloud-based. You can do it yourself. For deployment, we were a team of about 20 people.
What about the implementation team?
We implemented through an in-house team.
What's my experience with pricing, setup cost, and licensing?
This product could maybe be cheaper. My organization handled licensing, so I'm not aware of which subscription they have.
What other advice do I have?
I rate this product an eight-and-a-half or nine out of ten. I have partial knowledge about it, since I haven't really explored everything in proper elaborate detail, but I would definitely recommend Microsoft Azure DevOps to others considering implementation.
Which deployment model are you using for this solution?
Public Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Microsoft Azure
Disclosure: My company does not have a business relationship with this vendor other than being a customer.

Vice President at a energy/utilities company with 10,001+ employees
A very stable and scalable solution which seamlessly integrates all ends of the process
Pros and Cons
- "The solution is good for everything, including end-to-end planning and its deployment and testing."
- "The solution should have fewer updates."
What is our primary use case?
I do not recall which version we are using.
The solution is good for everything, including end-to-end planning and its deployment and testing.
What is most valuable?
I like that the solution is stable and that all ends of the process are integrated seamlessly into the tool. These are the solution's greatest strengths.
What needs improvement?
The solution should have fewer updates. We need the updates for July. Microsoft tools are sometimes too feature heavy and offer more features than the person actually needs to use. This is why I did not rate it as a ten out ten.
While the installation did seem to be pretty straightforward, I believe it took awhile, even though I am not aware of the specifics involved. We initially found ourselves struggling with this process.
For how long have I used the solution?
I have been using Microsoft Azure DevOps for around two years.
What do I think about the stability of the solution?
The solution is very stable.
What do I think about the scalability of the solution?
The solution is very scalable.
How are customer service and support?
I feel the technical support to be fine. We have not encountered any issues in this regard.
Which solution did I use previously and why did I switch?
Prior to Microsoft Azure DevOps, we were using Jira and, before this, KFS.
How was the initial setup?
While the installation did seem to be pretty straightforward, I believe it took awhile, even though I am not aware of the specifics involved. We struggled with this initially.
What about the implementation team?
The installation was undertaken by a consultant.
There was a team of, perhaps, five engineers involved.
What's my experience with pricing, setup cost, and licensing?
I am not aware of any licensing subscriptions for the solution.
What other advice do I have?
I would very much recommend the solution to others.
I don't see the need for more integration with other platforms, as the solution is already pretty well integrated, at least, that is, for our needs.
I rate Microsoft Azure DevOps as a nine or ten out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
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Microsoft Azure DevOps
August 2025

Learn what your peers think about Microsoft Azure DevOps. Get advice and tips from experienced pros sharing their opinions. Updated: August 2025.
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CTO at Southernsoft Technologies
Intuitive and easy to use with good stability
Pros and Cons
- "The one thing that really stands out to me is how you can filter and how you can do your reporting and filter the tasks and everything by user."
- "We did have some brief performance issues, however, that was due to putting everything on one epic instead of breaking a project up."
What is our primary use case?
I primarily use the solution on projects often. We use it for our Git repository and the CI/CD.
What is most valuable?
I love how easy the solution is to use. It’s intuitive. I don’t need to reference a manual. Everything is just very naturally laid out.
You can link your tasks and assign people. To me, it just makes sense. The user experience is excellent.
I like the Kanban tasks and their various features. It’s all very straightforward.
The one thing that really stands out to me is how you can filter and how you can do your reporting and filter the tasks and everything by user. Every time I try to do that in Jira, for example, it's a pain.
The stability of the product is quite good.
What needs improvement?
I’m not sure what needs improvement. I don't even think I'm using everything. There are still a lot of things on the testing side that I'm not using. That said, there's, there's a lot that it can do. I wouldn't even know where to get started on discussing what it needs or lacks.
We did have some brief performance issues, however, that was due to putting everything on one epic instead of breaking a project up.
For how long have I used the solution?
I’ve been using the solution for about four years now. It’s been a while.
What do I think about the stability of the solution?
For the most part, the stability is very good. There was one time there was a bit of a performance issue, however, it was just due to the fact that the project manager was overwhelmed. It slowed down and got laggy. We put everything on one story, one epic, and we realized we needed to split it up.
What do I think about the scalability of the solution?
The product can scale. With the projects that I work on I just pick up Azure DevOps. It just makes sense. Everything from the beginning, for example, how the story starts right up to how it gets deployed and everything, is well laid out and you can adjust as needed.
On the project that I'm doing right now, maybe have a team of ten. On other projects, for example, at my previous company, we had a hundred devs or so using it.
How are customer service and support?
Technical support has been very good. We used to call Microsoft and they would help us. They gave great support. We’re quite happy with their responsiveness and level of knowledge.
Which solution did I use previously and why did I switch?
I also use Jira alongside Azure DevOps. I use both of them.
I find DevOps easier to use and better laid out. I find Jira difficult and confusing.
How was the initial setup?
The initial setup is pretty straightforward.
What's my experience with pricing, setup cost, and licensing?
I can’t speak to the exact pricing. It’s not an aspect of the product I deal with.
What other advice do I have?
We’re a customer and an end-user.
I’m a big fan of DevOps. It’s a good project and I haven’t seen anything else like it.
As we’re on the cloud deployment of the solution, we’re always on the latest version.
I’d advise new users, if they are a Microsoft shop, to choose DevOps over Jira. It just makes more sense.
I’d rate the solution at a ten out of ten.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Owner and Senior Consultant at a tech services company with 1-10 employees
Simple to use, numerous add-ons, and versatile work items, but user management is difficult.
Pros and Cons
- "The work items option is incredibly flexible."
- "When you compare with Jira, there is a lack of progress features."
What is our primary use case?
A common use case of Microsoft Azure DevOps is the use of work items and then connecting them to Git repositories and their updates. It is primarily used for item and code management.
What is most valuable?
The work items option is incredibly flexible.
There are multiple add-ons available.
It is easy to use.
The entry point is adequate.
What needs improvement?
When you compare with Jira, there is a lack of progress features.
I would like to be able to customize the product using add-ons or a similar mechanism.
Scalability is an area where they could advance and make changes.
Unfortunately, managing users in Azure is a very complicated issue. We also have a problem with one of their other tools, which is Teams. The Team messaging has caused us some trouble because they have what is called organization, in addition to the users, but it doesn't work very well.
Technical support needs improvement.
I would like to see scalability, dashboards, KPIs, measurements, and some visual management assistance improved in the next release.
For how long have I used the solution?
I have been working with Microsoft Azure DevOps for one year.
We are using the latest version.
What do I think about the stability of the solution?
Microsoft Azure DevOps is a stable product.
What do I think about the scalability of the solution?
This solution is used by 20 people in our organization.
It appears to be simple, but based on the work items and project management aspects, I believe there are few options for scaling it up in terms of dashboards and KPIs.
How are customer service and support?
I contacted technical support about managing users in Azure. Unfortunately, they were able to resolve this issue for us.
We tried several times and we did not get the answer we expected to get.
Which solution did I use previously and why did I switch?
I use Jira as well as TFS.
How was the initial setup?
The initial setup is straightforward. It is simple to install.
Other than the initial setup, it does not require any maintenance.
What about the implementation team?
It was implemented internally.
What's my experience with pricing, setup cost, and licensing?
The majority of the components are reasonably priced. Testing is one of the more expensive components. When you compare it, it is approximately $3 per month for the other components and $45 or $50 for the Testing component. It costs ten times as much as the other components.
What other advice do I have?
I would recommend this solution to others who may be interested in using it.
I would rate Microsoft Azure DevOps a seven out of ten.
Which deployment model are you using for this solution?
Public Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Microsoft Azure
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Principal Project Manager at Systems Limited
Gives you the ability to run test cases, but query functions aren't as helpful as other solutions
Pros and Cons
- "You can have test cases in DevOps but not in JIRA. And, DevOps has advantages in terms of executing those test cases."
- "With the query feature, we have to group items, so it becomes difficult for everyone to understand it. It's easier in JIRA, which has filters and other query options."
What needs improvement?
With the query feature, we have to group items, so it becomes difficult for everyone to understand it. It's easier in JIRA, which has filters and other query options. So, I think this query option should be there in the DevOps also. Also, I don't like the DevOps' boards at all. It's more complicated than JIRA, I think. So, DevOps can improve in terms of its boards, work items, and filters.
Then there is also an issue with user access. We have about 10 to 15 users that we can add to DevOps. But only the first five users have basic level access, and the rest have stakeholder access. That means they can change the task status but not add or do anything. I think Microsoft should remove this restriction from DevOps. With the access restrictions, it's tough for us to add any status for our users or filter anything on the boards. So, Microsoft should add this functionality for the other roles as well.
What do I think about the stability of the solution?
DevOps is a stable solution.
How are customer service and support?
It's average. It's not better than JIRA. It's average because many things need to be improved by Microsoft in all their products.
How was the initial setup?
Setting up DevOps is easy.
What's my experience with pricing, setup cost, and licensing?
We pay for DevOps when we use it for our clients. But for personal and internal projects, we can use the free version. But there are restrictions on the trial plan. It should also be available for free use. However, the trial version of DevOps is free for only five basic users. So, I think it should be free for others also. And other extensions like test plan creation should also be available for the basic users, at least. We have to purchase the license for this.
Which other solutions did I evaluate?
We use both JIRA and DevOps. The main difference between DevOps and JIRA is the test cases. You can have test cases in DevOps but not in JIRA. And, DevOps has advantages in terms of executing those test cases. You can develop releases from DevOps but not from JIRA. At the same time, JIRA's jQuery is the best. I don't like the grouping and filtering in DevOps.
What other advice do I have?
I rate Microsoft Azure DevOps seven out of 10. I would recommend it to others. It's a nice and helpful tool.
Disclosure: My company has a business relationship with this vendor other than being a customer. partner
Manager of Information Technology Services at a government with 501-1,000 employees
Has tight integration to project management, development, repository, deployment
Pros and Cons
- "Most developers and project managers choose the Microsoft tools to begin with because of familiarity, and these new tools are almost an extension of the tools you're already familiar with. There's a lot of knowledge transfer, which helps, rather than bringing in a new product line."
- "Right now, they tend to have a limit of 1,000 tasks per sprint, and some of their web-based boards, such as the Kanban boards, no longer display tasks. Once you hit over a certain number of task limits, you need to increase those limits."
How has it helped my organization?
All the artifacts are tightly integrated into the repository where you have changed tracking, and you can enforce policies. You can improve the quality of your deliverables. You can actually see the progress you're making towards your goal, and you can even forecast how soon a feature can be completed in the future. So, it's that tight integration of bringing all the parties together right from the project managers to the developers, to the system admin who does the deployment that helps achieve the goal of DevOps. That is, the ease of realization of this DevOps ideal is possible.
What is most valuable?
Most developers and project managers choose the Microsoft tools to begin with because of familiarity, and these new tools are almost an extension of the tools you're already familiar with. There's a lot of knowledge transfer, which helps, rather than bringing in a new product line.
Also, with Azure DevOps there is tight integration to Excel and Office tools so that you can actually even use Excel to do Azure DevOps type tasks. Excel will automatically update the Azure board, your tasks, your company boards, etc. So, there is that condition and familiarity for users.
What I like about it mostly is the tools. You don't need a degree to use them. Also, there's not too heavy a reliance on the CLI.
What needs improvement?
Right now, they tend to have a limit of 1,000 tasks per sprint, and some of their web-based boards, such as the Kanban boards, no longer display tasks. Once you hit over a certain number of task limits, you need to increase those limits. Depending on how big the sprints you're running are, once you hit that 1,000 limit, you now have to start grouping tasks together. It doesn't allow you to track granularly. When you go to the boards and you are rendering the task board, it gets slower to go over that 1,000 limit. If they could improve that to, maybe, 10,000 and still have good performance, that'd be great.
For how long have I used the solution?
I've been using it for eight years.
The version we use right now is the 2020 version, but usually, we try and keep within the last two versions.
Depending on the organization, it can be deployed on-premises or as a cloud solution, usually with Microsoft Azure as the cloud provider.
What do I think about the stability of the solution?
It's very, very stable.
What do I think about the scalability of the solution?
I've used it in organizations with multiple departments using the same installation, and it's scalable. We have about 20 users in multiple departments.
How are customer service and technical support?
Microsoft support is excellent. Even when you don't have support for some lines, you can call them, and a lot of times, they'll give you what's called a grace case. This means that although you don't have a support contract on a product, they'll help you for free.
Normally, when you call and don't have a support agreement, Microsoft will still charge you an hourly rate to give you an engineer to work with you.
Which solution did I use previously and why did I switch?
Microsoft Azure DevOps just provides better integration than Jenkins does. I've been in this industry for 27 years. The whole ecosystem and the fact that most of the developers are already using Visual Studio make Microsoft Azure DevOps a good option, along with the entire integration from the project management side, to the development side, to the repository side, and to the deployment side.
How was the initial setup?
Installing Microsoft Azure DevOps is straightforward. You can have everything set up in three or four hours. It's pretty simple.
Which other solutions did I evaluate?
I've used Jenkins in the past and a group of source repository. I've also used SourceSafe and GitLab.
What other advice do I have?
To run it, to use the tool the way it's designed, you need someone who understands Scrum or Agile project management.
I have used GitLab and other pipeline tools like Jenkins. Azure DevOps combines all of them together, and it beats all of them at everything they do.
On a scale from one to ten, I would rate this solution at nine and advise others to go for it.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Director of Development and Support at MEDICARE Planos de Saúde
Stable, integrates well, and good functionality
Pros and Cons
- "Microsoft Azure DevOps integrates well with other components, such as Synapse, which is a data warehouse tool of Azure. It is a framework platform for BI and integrated with other tools, such as Power BI."
- "The solution can improve by adding integration with on-premise tools. The only built-in repository options are GitHub and DevOps."
What is our primary use case?
We are using Microsoft Azure DevOps for the repository for Git.
We are migrating to the on-premise version of GitLab. We do not use any advanced tools. We are planning to do more with DevOps and are evaluating other tools to incorporate in our process of development.
What is most valuable?
We use the functionality of Git for our development. We do not use the other tools that are integrated into the DevOps. We use it because we have an enterprise agreement with Microsoft.
Microsoft Azure DevOps integrates well with other components, such as Synapse, which is a data warehouse tool of Azure. It is a framework platform for BI and integrated with other tools, such as Power BI.
For how long have I used the solution?
I have been using Microsoft Azure DevOps for approximately three years.
What do I think about the stability of the solution?
The solution is stable.
What's my experience with pricing, setup cost, and licensing?
There are other solutions available that are open source and free, such as GitLab.
Which other solutions did I evaluate?
We are switching from Microsoft Azure DevOps to GitLab because we have the infrastructure and we are migrating part of our service to on-premise which includes our VMs. We decided to install GitLab because it is open-source, free, we can install it in-house, and we have some members that have experience with that product. We are now starting to migrate some projects.
What other advice do I have?
I would recommend this solution to companies that use the incorporated services provided, it is very good to adapt as a DevOps tool.
I have not used the solution extensively enough to give the solution a higher rating.
I rate Microsoft Azure DevOps an eight out of ten.
Which deployment model are you using for this solution?
Public Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Group Product Manager – Billing and Payments at MultiChoice Group
Reduces our delivery time for complex projects and is cost-effective and useful for agile delivery
Pros and Cons
- "It is a really easy way to define all of the features that you need to deliver. You can link those features to epics and break them down into user stories. You can also assign the user stories into sprints for doing your product improvement planning."
- "The tool has a logical link between epic feature, user story, and task, but when you try to generate a report to show the delivery progress against a feature, it is not easy. To see the percentage completion for a feature or progress of any delivery, it is not easy to draw a report."
What is our primary use case?
We are using it for feature delivery.
How has it helped my organization?
Before we started using Microsoft Azure DevOps, we didn't really have a mechanism for tracking delivery against a feature or feature delivery. It has really helped us in visualizing what we need to deliver and get consensus across cross-functional teams that it is the right thing to deliver.
It allows us to prioritize an organization-wide backlog, which has really reduced our delivery time for complex projects. In fact, we are in the middle of a transformation program. We managed to kick off the program in a month and start the delivery cycle within six weeks of conception. Before adopting this tool, it would have taken us three to six months.
What is most valuable?
It is a really easy way to define all of the features that you need to deliver. You can link those features to epics and break them down into user stories. You can also assign the user stories into sprints for doing your product improvement planning.
It is a really simple tool for prioritizing a backlog, assigning that backlog into sprints, and then tracking the delivery by using sprint capacity, points of time, the velocity of the sprint, etc. It is really useful for agile delivery.
What needs improvement?
There are a couple of things. The tool has a logical link between epic feature, user story, and task, but when you try to generate a report to show the delivery progress against a feature, it is not easy. To see the percentage completion for a feature or progress of any delivery, it is not easy to draw a report.
It doesn't give you a high-level view of your roadmap for planning a roadmap for delivery and identifying how far you are on that delivery path. There should be the ability to create a product roadmap and then based on the delivery of the user stories, link to the features against that product. We should be able to roll up a view to see how have we progressed against our targets.
When you're accessing it via the web, it works nicely, but it doesn't work for a while if you're trying to access the board via a tablet or mobile device. A lot of the time, we just want to quickly update a task or check a delivery against a sprint by using an iPad or phone. It is not really user-friendly on those devices. It works very well on the laptop but not on other devices.
For how long have I used the solution?
I have been using this solution for 18 months.
What do I think about the stability of the solution?
We've had very few issues with Azure DevOps.
How are customer service and technical support?
There were no issues.
Which solution did I use previously and why did I switch?
We also use Sparx Systems Enterprise Architect. For business process modeling where you are linking different objects in the modeling domains, Sparx is the most appropriate tool. You cannot model business processes in Azure DevOps.
Azure DevOps is more appropriate as a delivery tool for building out the feature roadmap and defining user stories, tasks, features, etc. It is well suited for taking the data and building it into a delivery pipeline. These two tools don't speak well together. A solution was developed to integrate these two, but it doesn't work very well.
How was the initial setup?
It was super simple. We just needed a username and a password. The board was pre-setup by our administrator. In fact, we didn't even have to go through any real training, even though the training was available. It is really intuitive to use.
What's my experience with pricing, setup cost, and licensing?
Its pricing is reasonable for the number of features that you get and the functionality that you can utilize for the agile delivery, which is what we are using it for. I found it extremely cost-effective.
What other advice do I have?
I would rate Microsoft Azure DevOps an eight out of 10. It is the primary tool that we've been using. It works very well.
Which deployment model are you using for this solution?
Public Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.

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