We use Microsoft Azure DevOps to store our code, manage our code, and publish it.
DevOps Manager at a tech services company with 51-200 employees
A DevOps solution with a great pipeline feature
Pros and Cons
- "Everything that's related to the pipeline has been very good."
- "I'd like to have something better for the test plan."
What is our primary use case?
How has it helped my organization?
Before we used Azure DevOps, our team used to promote the code manually. What they did was publish, copy the files and paste them on the server or run lines of code to get our services in production. That takes a lot of time. With the pipeline we're using, that time was reduced by ten times. We're ten times faster now.
What is most valuable?
Everything that's related to the pipeline has been very good. We're using this to promote our code and to secure it. The library and all the stuff that we can manage inside the pipeline is helping us a lot.
What needs improvement?
I'd like to have something better for the test plan. The test plan seems to be really manual even now. There's a lot of stuff to do there, and it could be improved.
Sometimes, it's also difficult for us to handle all the connections with iOS. iOS connections are really very difficult. We're using a different product, which is part of Microsoft, called App Center. But sharing from Azure DevOps to App Center has been difficult. They should try to improve things related to iOS development or iOS production.
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Microsoft Azure DevOps
March 2025

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For how long have I used the solution?
I've been using Microsoft Azure DevOps for the last five years.
What do I think about the stability of the solution?
I wouldn't complain about stability. Sometimes we have a couple of maintenance windows, which is okay. We actually had a couple of problems, but I don't remember. I would say that it's under normal standards. I wouldn't complain about it.
What do I think about the scalability of the solution?
Microsoft Azure DevOps is scalable. It was easy to grow.
How are customer service and support?
If I ever raised any kind of a question to technical support, it was pretty good. I have asked a couple of questions in the technical area. They helped me, and it was good and pretty fast.
Which solution did I use previously and why did I switch?
We used to use another solution, but I don't remember which one. We switched because of a big contract that our company had with Azure. We were going to have our servers with Azure, and it looked like they reviewed the pricing and made the change.
How was the initial setup?
The initial setup was really easy. I didn't even manage this before, but I'm the one who is running this now, and it's pretty easy. Something that made me a little bit confused was all the permissions you have to give to teams and people. Sometimes it's kind of tricky, but it's understandable.
Lately, the deployment's taking a little bit longer than before. I don't know what happened. I'll say that before our deployments took us maybe a couple of minutes. I didn't even measure that, but now it sometimes takes up to 40 minutes or an average of 30 minutes for each deployment.
What about the implementation team?
I implemented Microsoft Azure DevOps by myself.
What other advice do I have?
I would advise potential Microsoft Azure DevOps users to start exploring the free options, which are pretty good. I use it myself as an independent. As soon as you start using it, you'll know that you have to pay because it's a good tool that we can have to manage our code.
On a scale from one to ten, I would give Microsoft Azure DevOps an nine.
Which deployment model are you using for this solution?
Private Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.

Tech Lead DevOps (Manager) at a tech services company with 11-50 employees
Provides a range of tools and technologies, but integration needs to be improved
Pros and Cons
- "This platform provides a large span of tools and technologies."
- "I would like to see better integration and collaboration between tools."
What is our primary use case?
We are a reseller of solutions and provide maintenance to our customers. Azure DevOps is one of the products that we have experience with.
Our customers use this product when they want to enter the DevOps space and integrate or consolidate all of their existing tools. It allows them to communicate seamlessly between development, their operations, and other team members.
What is most valuable?
This platform provides a large span of tools and technologies.
What needs improvement?
I would like to see better integration and collaboration between tools. There are different companies offering different tools, and how well something is integrated contributes to the completeness of the solution.
The platform needs to be updated because things are still in the process of change.
For how long have I used the solution?
I have been working with Microsoft Azure DevOps for almost three years.
What do I think about the stability of the solution?
We have had no complaints about stability.
What do I think about the scalability of the solution?
Scalability has not been a problem.
How are customer service and technical support?
We have not been in contact with technical support.
How was the initial setup?
The initial setup is complex. It really depends on those who are using it in the company and exactly what they're utilizing with respect to tools. It also depends on whether they want to integrate it.
What about the implementation team?
We have an in-house team for deployment.
What's my experience with pricing, setup cost, and licensing?
The price of this solution is fair.
What other advice do I have?
There are a lot of different tools on the market such as Jira, so I would look at DevOps as one option and how it is going to handle things in your environment.
I would rate this solution a six out of ten.
Which deployment model are you using for this solution?
Hybrid Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Microsoft Azure
Disclosure: My company has a business relationship with this vendor other than being a customer. Integrator
Buyer's Guide
Microsoft Azure DevOps
March 2025

Learn what your peers think about Microsoft Azure DevOps. Get advice and tips from experienced pros sharing their opinions. Updated: March 2025.
860,592 professionals have used our research since 2012.
Senior Consultant at CMEx
User-friendly with good reporting features assist with managing my test plans, and the support is responsive
Pros and Cons
- "The creation of test plans is valuable and I like the reporting features."
- "I have not been able to use the integration with automation features, such as test management automation, with a framework that is written in Java."
What is our primary use case?
We are a small product team and we do software development. I'm part of the testing team and I use Azure DevOps to manage all of my test activities. This includes my test plan, where I create my test cases, write test scripts, execute them, and publish the results using the dashboards.
What is most valuable?
I like a lot of the features in Azure DevOps.
The creation of test plans is valuable and I like the reporting features that it offers. For example, I like the charts, as well as reporting progress.
The interface is user-friendly.
What needs improvement?
I have not been able to use the integration with automation features, such as test management automation, with a framework that is written in Java. Currently, Azure offers frameworks that are written in C#. I have not found anything in the Microsoft documentation to say that it supports other languages.
For how long have I used the solution?
I have been using Microsoft Azure DevOps for approximately two years.
What do I think about the stability of the solution?
Being a SaaS product, sometimes we experience hangs. However, that is okay because in general, it is very much stable. If there are any outages then I get prior notification of such events.
What do I think about the scalability of the solution?
I have not tried scaling it. In my team, we have approximately 30 people who are using it.
How are customer service and technical support?
For me, the first point of contact is my internal organization and not Microsoft directly. However, if there are any changes that require Microsoft's intervention then there is an intermediate team who coordinates it. The response has been pretty good and I am happy with the support.
Which solution did I use previously and why did I switch?
I have used several tools in the past including Zephyr and the Rational Quality Manager.
How was the initial setup?
The initial setup is pretty straightforward. We needed to set up a Microsoft account, and that gives access to the projects. Basically, the IT department or IT administrators take care of the access.
As a member of the team, once access is provided, I can just start using it. It is plug-and-play, as far as I'm concerned.
What's my experience with pricing, setup cost, and licensing?
It is a subscription model and I only pay for what I use.
Which other solutions did I evaluate?
Very recently, I was doing comparative studies of available test management solutions on the market and I find Azure DevOps to be pretty good.
What other advice do I have?
Overall, this is a good product and I recommend it.
I would rate this solution an eight out of ten.
Which deployment model are you using for this solution?
Public Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Computer engineering student at a educational organization with 501-1,000 employees
Covers the entire development lifecycle and the reporting is good
Pros and Cons
- "It's a complete solution that has everything you need."
- "I think that they have some menus there that are not very well placed."
What is our primary use case?
We are using this solution for workflow management, especially when using a Kanban board to monitor the small assignments. Also, some programming for some of the disciplines. It's still in its infant stages.
What is most valuable?
It's a complete solution that has everything you need.
It covers all of the development workflows to the initial planning, testing, coding, and even to launch the subsequent feedbacks.
Also, it has marketing reports.
It's very promising. They are very well positioned to take over some pretty heavy contestants in that area.
What needs improvement?
I think that they have some menus there that are not very well placed. For example, I was searching for some extensions in the marketplace and I couldn't find my way back to the console. It's not very well designed.
The general user interface is nice. It's intuitive, but I had the luck to discover something that is not very well designed. The fact that I can't return back to the console is very strange. I couldn't find my way back. I had to log off and log on again and get back to the console in a very awkward way.
For how long have I used the solution?
I have been using this solution for a few weeks.
We are using the latest version.
What do I think about the stability of the solution?
It's a stable solution.
What do I think about the scalability of the solution?
As per the documentation that I have read, it's pretty scalable. My brother, who works with this solution practically every day, says it's scalable.
We plan to continue using this solution.
How are customer service and technical support?
I have not yet had any experience with technical support.
Which solution did I use previously and why did I switch?
Previously, I just used GitHub, so just Version Control for code and not much more.
I used also their integrated development environments including Visual Studio Code and Visual Studio. These solutions are built by Microsoft.
How was the initial setup?
It's straightforward. With the cloud solution, there is no installation.
I could create the main console for the project very quickly, with just a name and description and the rest is the default.
What other advice do I have?
This is a product that I can recommend to other users.
I would rate this solution an eight out of ten.
Which deployment model are you using for this solution?
Private Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Microsoft Azure
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Co Founder and Technical Architect at Think NYX Technologies LLP
Easy to onboard and use, with complete integration between pipelines and testing
Pros and Cons
- "The most valuable feature is the complete integration between test cases, pipelines, and issue management."
- "The test management section needs to be improved."
What is our primary use case?
I am a consultant and this is one of the tools that I use to help develop solutions for my clients.
What is most valuable?
The most valuable feature is the complete integration between test cases, pipelines, and issue management.
What needs improvement?
The test management section needs to be improved. It is easy to use but they can make changes such that it is more comfortable for the users.
I would like to see a full-quality dashboard added. For example, if I am not using their pipeline then I would still like to see the dashboard available.
For how long have I used the solution?
I have been using Azure DevOps for more than two years.
What do I think about the stability of the solution?
I have found it stable, so far.
What do I think about the scalability of the solution?
This product is very scalable. I am currently using it for about 10 users and if I want to add more then I have to pay more money.
How are customer service and technical support?
I have not yet been in a position where I needed technical support for this product. In the past, I have dealt with Microsoft's technical support for other products and I have found them to be fine.
Which solution did I use previously and why did I switch?
I have also worked with similar tools such as GitLab, GitHub, Bitbucket, and then Jira.
Because I am a consultant, I work with multiple tools and the choice is that of my client.
What's my experience with pricing, setup cost, and licensing?
I find that the pricing is good, and it is competitive with the other vendors in the market.
What other advice do I have?
My advice to anybody who is considering Azure DevOps is that it is quite easy to onboard. It is a good product if you really want to work in a close-knit environment.
I would rate this solution an eight out of ten.
Which deployment model are you using for this solution?
Public Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Microsoft Azure
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Principal Engineer at a tech services company with 201-500 employees
User-friendly, has a powerful test manager, and the reporting capability is good
Pros and Cons
- "Fields can be customized and the reporting is good."
- "Proper Gantt charting should be a feature that is included because as it is now, we have to create it ourselves."
What is our primary use case?
We use Azure DevOps for managing our workflow, as well as the CI/CD.
How has it helped my organization?
We use the CD/CD for all of our deployment lifecycles.
What is most valuable?
The CI/CD portal is very user-friendly.
The platform is very easy to manage. It is easy to manage repositories between the business users and corporate users.
Fields can be customized and the reporting is good. The APIs that are exposed can generate management reports.
The most valuable feature is the test manager.
Integration is easy to do. The single-sign-on facility is there in every aspect including Azure DevOps, Active Directory, our portals, and all of our development sites.
What needs improvement?
Proper Gantt charting should be a feature that is included because as it is now, we have to create it ourselves.
We would like to have an indicator of the percentage of occupancy. Suppose a person is working on two different domains, and we have 70% on one project with 30% on the other, it should be able to report that. As it is now, we have to manually enter that data. If this functionality were provided then it would make it easier for users.
For how long have I used the solution?
We have been using Azure DevOps for the past two to two and a half years.
What do I think about the stability of the solution?
We have had issues, usually related to the APIs, but the support team has always helped us to resolve them.
How are customer service and technical support?
The Microsoft support team is prompt to respond and very good.
What's my experience with pricing, setup cost, and licensing?
The price is cheaper than Jira and some of the other competing tools.
What other advice do I have?
Overall, this is a good product and if the Gantt chart and occupancy reporting features are added then it will be the most powerful one in this space.
I would rate this solution an eight out of ten
Which deployment model are you using for this solution?
Public Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Microsoft Azure
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Lead Technical Consultant (Information Technology) at a construction company with 1,001-5,000 employees
A stable, all-in-one solution that is easy to deploy, but some areas need to be improved
Pros and Cons
- "I like the entire tool because it is a one-stop-solution for DevOps."
- "There are certain areas in Azure DevOps that are better in other products."
What is our primary use case?
We are a manufacturing company and I am a technical consultant who is responsible for managing the software applications that are outsourced for development. In this role, I have gained experience using Microsoft Azure DevOps.
I have also used it as a software developer in companies that I previously worked for.
What is most valuable?
I like the entire tool because it is a one-stop-solution for DevOps.
The Scrum functionality in project management is helpful, as are the code repositories. It has support for pipelines.
What needs improvement?
There are certain areas in Azure DevOps that are better in other products. These are things that I need to more fully explore.
For how long have I used the solution?
I have been working with Azure DevOps for approximately four years.
What do I think about the stability of the solution?
The stability is good and I haven't had any issues with it.
What do I think about the scalability of the solution?
At this time, the majority of our software application development is outsourced so there is not much in terms of DevOps. However, in the future, I am planning to implement DevOps here. Once that happens, I expect that our usage of this solution will increase.
How are customer service and technical support?
I have not needed to contact Microsoft's technical support.
How was the initial setup?
The initial setup is straightforward and easy. It takes very little time to deploy.
What about the implementation team?
I deployed this solution without any help.
What other advice do I have?
Personally, I like this product and it is one that I recommend. That said, based on my experience, I cannot say that it is perfect.
I would rate this solution a seven out of ten.
Which deployment model are you using for this solution?
Public Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Microsoft Azure
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
IT System Manager at a financial services firm with 1,001-5,000 employees
A stable solution with a reasonable licensing fee and excellent technical support
Pros and Cons
- "Technical support has been excellent. On that side, Microsoft is very good. The customer support of Microsoft has really improved this past year. On the cloud side also we are very satisfied because it offers very good support."
- "The solution could work to improve their reporting."
What is most valuable?
The Repos, Wikis, and pipelines are all excellent features.
What needs improvement?
The solution could work to improve their reporting.
For how long have I used the solution?
I've been using the solution for nearly one year.
What do I think about the stability of the solution?
The stability of the solution is good.
What do I think about the scalability of the solution?
The scalability of the solution is good. I would give it a four or five-star rating. We have plans to increase usage. Right now we have about 100 users on the solution.
How are customer service and technical support?
Technical support has been excellent. On that side, Microsoft is very good. The customer support of Microsoft has really improved this past year. On the cloud side also we are very satisfied because it offers very good support.
Which solution did I use previously and why did I switch?
We did not previously use a different solution.
How was the initial setup?
The initial setup is straightforward. We just implement it from the cloud. We took it and configured it with our local website infrastructure, so there was nothing much to do.
What's my experience with pricing, setup cost, and licensing?
There is a licensing fee of $6/user per month. That's not too much money for us. There aren't really any additional costs beyond that.
Which other solutions did I evaluate?
We considered using Jenkins, but we decided to use Azure DevOps because we have an enterprise agreement with Microsoft. It was much easier.
What other advice do I have?
We are using the public cloud deployment model.
Potential users should not hesitate to move to Azure DevOps. It keeps on progressing and keeps on adding new features all of the time, so it's a solution that I would highly recommend people use.
I would rate the solution eight out of ten.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.

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