I'm using it for specifications of the requirements, for example, or a user for research specifications. I'm also using it to build up test cases right now.
Project Manager at a computer software company with 11-50 employees
Straightforward to set up with good test cases but need more project tracking features
Pros and Cons
- "The pricing seems to be reasonable."
- "Overall, the solution is pretty good, it fulfills most of our requirements, the stories and test cases on offer are great, the initial setup was self-explanatory and straightforward, and the pricing seems to be reasonable."
- "I would like to see a bit more project tracking."
- "I would like to see a bit more project tracking."
What is our primary use case?
What is most valuable?
Overall, the solution is pretty good. It fulfills most of our requirements.
The stories and test cases on offer are great.
The initial setup was pretty self-explanatory. It was straightforward.
The pricing seems to be reasonable.
What needs improvement?
The solution needs to add the capability for building live documents.
I would like to see a bit more project tracking. There should be more Kanban views. There maybe should be a few more reports. If the reporting was increased a bit, it would make it so that you can check a bit more information around the progress of the project. That would help with project management and progression.
For how long have I used the solution?
I've been using the solution about twice a week for the last few months. It hasn't been that long and it's not a daily occurrence. In total, it's maybe only been two or three months.
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Microsoft Azure DevOps
April 2026
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What do I think about the stability of the solution?
So far, I've found the solution to be quite stable. There are no bugs or glitches. It doesn't crash or freeze. It's quite reliable.
What do I think about the scalability of the solution?
We have about 3 people using the product currently in my company, and about 30 customers.
How are customer service and support?
I've never had to contact technical support. We haven't faced any issues that would require us to. Therefore, I have not idea how they would be. I can't speak to how knowledgeable or responsive they are. At this point, I have no insights to share.
Which solution did I use previously and why did I switch?
I have worked with other DevOps tools previously. I've worked with Jira and Polarion in the past. I haven't necessarily worked with them together or consecutively. It all depends on individual project requirements.
That said, I am not using Polarion anymore.
How was the initial setup?
The initial setup was not overly complex. It was pretty straightforward. A company should have too much trouble with it.
What's my experience with pricing, setup cost, and licensing?
The pricing of the solution seems to be pretty good. It doesn't strike me as being too high.
What other advice do I have?
I'm just a customer and end-user. I don't have a business relationship with Microsoft.
Overall, I would rate the solution at a seven out of ten. It's been okay so far. We're satisfied with the solution overall.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Senior Support Analyst at ONS
An end-to-end DevOps toolchain for developing and deploying software
Pros and Cons
- "Before using this solution, we had to deploy our applications, from pre-production to production, manually."
- "Microsoft Azure DevOps is a very useful system."
What is our primary use case?
We use Azure DevOps as a way to organize our development. As a means of facilitating application deployment from pre-production to production. We use it to organize our environment and identification systems. If you don't have the power or permission to do something, you can't do it. With Azure DevOps, we can create profiles that developers can use right away to go from pre-production to production.
What is most valuable?
Microsoft Azure DevOps is a very useful system. Before using this solution, we had to deploy our applications, from pre-production to production, manually.
What needs improvement?
We are entry-level users when it comes to Azure DevOps. We haven't had to set up anything complex as of yet. So far, we are very satisfied with this service.
What do I think about the stability of the solution?
This solution is very stable. On a scale from one to ten, stability-wise, I would give it a rating of nine.
What do I think about the scalability of the solution?
I've never had to scale it up or down, so I can't comment on that.
How are customer service and technical support?
If we experience any issues, I am not the one who contacts support. Other team members handle that.
How was the initial setup?
What about the implementation team?
We had some hands-on help from Microsoft engineers with deployment, so for us, it was straightforward.
What other advice do I have?
Overall, on a scale from one to ten, I would give this solution a rating of nine. If Microsoft Azure DevOps were more accessible in south Brazil, I would give it a rating of ten. Although, the reason for this may be due to the price.
Which deployment model are you using for this solution?
Hybrid Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Buyer's Guide
Microsoft Azure DevOps
April 2026
Learn what your peers think about Microsoft Azure DevOps. Get advice and tips from experienced pros sharing their opinions. Updated: April 2026.
893,244 professionals have used our research since 2012.
Senior Project Manager at a computer software company with 5,001-10,000 employees
Interface simple, easy to learn workflows, and scalable
Pros and Cons
- "Some of the valuable features are the interface and the workflows are easy to learn and to manage."
- "Some of the valuable features are the interface and the workflows are easy to learn and to manage."
- "There are some areas that need improvement such as tracking."
- "There are some areas that need improvement such as tracking."
What is most valuable?
Some of the valuable features are the interface and the workflows are easy to learn and to manage. It has all the features that are required on each account.
What needs improvement?
There are some areas that need improvement such as tracking. There is not anything major that needs to be improved in the future, just minor adjustments are needed. The solution works well.
For how long have I used the solution?
I have been using the solution for a few years.
What do I think about the stability of the solution?
The solution is stable.
What do I think about the scalability of the solution?
I have found the solution to be scalable, we have approximately 30 people using it.
How are customer service and technical support?
I have not used the support. However, you receive all the documentation with the solution needed.
What other advice do I have?
I would recommend this solution, it is a good tool to use.
I rate Microsoft Azure DevOps an eight out of ten.
Which deployment model are you using for this solution?
Public Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer. partner
Product and Systems Director at SPCM
Great automation capabilities, allows for easy integration with other tools and is quite stable
Pros and Cons
- "The initial setup is very easy."
- "The solution is very good at automating various aspects of the DevOps process."
- "It would be great if I could integrate with a human resource type of software that could control timesheets."
- "Despite the fact that you can automate most of the things, you still have to produce some scripts."
What is our primary use case?
We use the solution to store all our source codes. It's a solution that stores everything. We are an in-house development and we produce a lot of codes.
We also use it to control our development process. We follow some methodologies. Every every team has a different methodology, for instance, Chrome, Agile, et cetera. The whole process from the planning process until we deploy the solution, everything is controlled by DevOps.
What is most valuable?
The solution is very good at automating various aspects of the DevOps process. You can automate almost everything. You don't have any human intervention. It's almost automatic. As long as you finish your code and put it in, the software gets the code and tests it. If it is okay, it will go ahead and integrate it and put it in production without any human intervention. This is excellent.
The tool allows you to connect with many external tools. You can improve the whole process that way. We use a couple of things, however, there is a plethora of things you can put together in your solution.
The initial setup is very easy.
What needs improvement?
Despite the fact that you can automate most of the things, you still have to produce some scripts. There are things that are not very user-friendly. The tasks are achievable, however, it's not easy. You have a lot of steps until you can get the thing automated.
In the past, Microsoft DevOps was integrated with Microsoft Project. Out of the box. Right now, it's no longer that way. That would be interesting to have.
It would be great if I could integrate with a human resource type of software that could control timesheets.
For how long have I used the solution?
I've been using the solution for 15 years now. It's been a while. It's well over a decade of experience.
What do I think about the stability of the solution?
The product is extremely stable. We've used it for 15 years and haven't had any serious issues. There are a few bugs or glitches but nothing tha can comprimses the day to day operation, and they usually fixed in the next release. It doesn't crash or freeze, though sometimes gets a bit slower due to databes overheadd, so maintance has to be done. It's reliable.
What do I think about the scalability of the solution?
We are a small team, and therefore we don't need to scale. However, I've heard both that it grows 10% a year without issue and that it scales very easily and very well. As far as I know, a company can scale it if they need to.
We have between 50 to 70 people using it, including staff and managers, et cetera.
How are customer service and technical support?
I have used technical support a couple of times. Typically, it's good. It's usually a couple of hours and then, they answer you. Nevertheless, you can go to the online site and most of the time you can solve the problems just by reading. They have a lot of documentation available.
That said, when we dealt with them directly, they were pretty fast. I'd say we are satisfied with their level of service.
How was the initial setup?
The initials tup is not complex. It's a very easy, very straightforward process. A company shouldn't have any trouble with implementation. It only takes a couple of hours. It's pretty quick to deploy for DevOps purposes.
What other advice do I have?
We are just a customer.
We intend to move from on-premises to the cloud next year.
I'd recommend this solution. It's a worthwhile investment.
I would rate the solution at a nine out of ten. We've been quite satisfied with it overall.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
DevOps Manager at a tech services company with 51-200 employees
A DevOps solution with a great pipeline feature
Pros and Cons
- "Everything that's related to the pipeline has been very good."
- "With the pipeline we're using, that time was reduced by ten times."
- "I'd like to have something better for the test plan."
- "I'd like to have something better for the test plan. The test plan seems to be really manual even now."
What is our primary use case?
We use Microsoft Azure DevOps to store our code, manage our code, and publish it.
How has it helped my organization?
Before we used Azure DevOps, our team used to promote the code manually. What they did was publish, copy the files and paste them on the server or run lines of code to get our services in production. That takes a lot of time. With the pipeline we're using, that time was reduced by ten times. We're ten times faster now.
What is most valuable?
Everything that's related to the pipeline has been very good. We're using this to promote our code and to secure it. The library and all the stuff that we can manage inside the pipeline is helping us a lot.
What needs improvement?
I'd like to have something better for the test plan. The test plan seems to be really manual even now. There's a lot of stuff to do there, and it could be improved.
Sometimes, it's also difficult for us to handle all the connections with iOS. iOS connections are really very difficult. We're using a different product, which is part of Microsoft, called App Center. But sharing from Azure DevOps to App Center has been difficult. They should try to improve things related to iOS development or iOS production.
For how long have I used the solution?
I've been using Microsoft Azure DevOps for the last five years.
What do I think about the stability of the solution?
I wouldn't complain about stability. Sometimes we have a couple of maintenance windows, which is okay. We actually had a couple of problems, but I don't remember. I would say that it's under normal standards. I wouldn't complain about it.
What do I think about the scalability of the solution?
Microsoft Azure DevOps is scalable. It was easy to grow.
How are customer service and technical support?
If I ever raised any kind of a question to technical support, it was pretty good. I have asked a couple of questions in the technical area. They helped me, and it was good and pretty fast.
Which solution did I use previously and why did I switch?
We used to use another solution, but I don't remember which one. We switched because of a big contract that our company had with Azure. We were going to have our servers with Azure, and it looked like they reviewed the pricing and made the change.
How was the initial setup?
The initial setup was really easy. I didn't even manage this before, but I'm the one who is running this now, and it's pretty easy. Something that made me a little bit confused was all the permissions you have to give to teams and people. Sometimes it's kind of tricky, but it's understandable.
Lately, the deployment's taking a little bit longer than before. I don't know what happened. I'll say that before our deployments took us maybe a couple of minutes. I didn't even measure that, but now it sometimes takes up to 40 minutes or an average of 30 minutes for each deployment.
What about the implementation team?
I implemented Microsoft Azure DevOps by myself.
What other advice do I have?
I would advise potential Microsoft Azure DevOps users to start exploring the free options, which are pretty good. I use it myself as an independent. As soon as you start using it, you'll know that you have to pay because it's a good tool that we can have to manage our code.
On a scale from one to ten, I would give Microsoft Azure DevOps an nine.
Which deployment model are you using for this solution?
Private Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Tech Lead DevOps (Manager) at a tech services company with 11-50 employees
Provides a range of tools and technologies, but integration needs to be improved
Pros and Cons
- "This platform provides a large span of tools and technologies."
- "This platform provides a large span of tools and technologies."
- "I would like to see better integration and collaboration between tools."
- "I would like to see better integration and collaboration between tools."
What is our primary use case?
We are a reseller of solutions and provide maintenance to our customers. Azure DevOps is one of the products that we have experience with.
Our customers use this product when they want to enter the DevOps space and integrate or consolidate all of their existing tools. It allows them to communicate seamlessly between development, their operations, and other team members.
What is most valuable?
This platform provides a large span of tools and technologies.
What needs improvement?
I would like to see better integration and collaboration between tools. There are different companies offering different tools, and how well something is integrated contributes to the completeness of the solution.
The platform needs to be updated because things are still in the process of change.
For how long have I used the solution?
I have been working with Microsoft Azure DevOps for almost three years.
What do I think about the stability of the solution?
We have had no complaints about stability.
What do I think about the scalability of the solution?
Scalability has not been a problem.
How are customer service and technical support?
We have not been in contact with technical support.
How was the initial setup?
The initial setup is complex. It really depends on those who are using it in the company and exactly what they're utilizing with respect to tools. It also depends on whether they want to integrate it.
What about the implementation team?
We have an in-house team for deployment.
What's my experience with pricing, setup cost, and licensing?
The price of this solution is fair.
What other advice do I have?
There are a lot of different tools on the market such as Jira, so I would look at DevOps as one option and how it is going to handle things in your environment.
I would rate this solution a six out of ten.
Which deployment model are you using for this solution?
Hybrid Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Microsoft Azure
Disclosure: My company has a business relationship with this vendor other than being a customer. Integrator
Senior Consultant at CMEx
User-friendly with good reporting features assist with managing my test plans, and the support is responsive
Pros and Cons
- "The creation of test plans is valuable and I like the reporting features."
- "I like a lot of the features in Azure DevOps, including the creation of test plans, the reporting features such as charts and progress reporting, and the user-friendly interface."
- "I have not been able to use the integration with automation features, such as test management automation, with a framework that is written in Java."
- "I have not been able to use the integration with automation features, such as test management automation, with a framework that is written in Java."
What is our primary use case?
We are a small product team and we do software development. I'm part of the testing team and I use Azure DevOps to manage all of my test activities. This includes my test plan, where I create my test cases, write test scripts, execute them, and publish the results using the dashboards.
What is most valuable?
I like a lot of the features in Azure DevOps.
The creation of test plans is valuable and I like the reporting features that it offers. For example, I like the charts, as well as reporting progress.
The interface is user-friendly.
What needs improvement?
I have not been able to use the integration with automation features, such as test management automation, with a framework that is written in Java. Currently, Azure offers frameworks that are written in C#. I have not found anything in the Microsoft documentation to say that it supports other languages.
For how long have I used the solution?
I have been using Microsoft Azure DevOps for approximately two years.
What do I think about the stability of the solution?
Being a SaaS product, sometimes we experience hangs. However, that is okay because in general, it is very much stable. If there are any outages then I get prior notification of such events.
What do I think about the scalability of the solution?
I have not tried scaling it. In my team, we have approximately 30 people who are using it.
How are customer service and technical support?
For me, the first point of contact is my internal organization and not Microsoft directly. However, if there are any changes that require Microsoft's intervention then there is an intermediate team who coordinates it. The response has been pretty good and I am happy with the support.
Which solution did I use previously and why did I switch?
I have used several tools in the past including Zephyr and the Rational Quality Manager.
How was the initial setup?
The initial setup is pretty straightforward. We needed to set up a Microsoft account, and that gives access to the projects. Basically, the IT department or IT administrators take care of the access.
As a member of the team, once access is provided, I can just start using it. It is plug-and-play, as far as I'm concerned.
What's my experience with pricing, setup cost, and licensing?
It is a subscription model and I only pay for what I use.
Which other solutions did I evaluate?
Very recently, I was doing comparative studies of available test management solutions on the market and I find Azure DevOps to be pretty good.
What other advice do I have?
Overall, this is a good product and I recommend it.
I would rate this solution an eight out of ten.
Which deployment model are you using for this solution?
Public Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Computer engineering student at a educational organization with 501-1,000 employees
Covers the entire development lifecycle and the reporting is good
Pros and Cons
- "It's a complete solution that has everything you need."
- "It's a complete solution that has everything you need, covering all of the development workflows from initial planning, testing, and coding to launch and subsequent feedback, and it also has marketing reports."
- "I think that they have some menus there that are not very well placed."
- "I think that they have some menus there that are not very well placed."
What is our primary use case?
We are using this solution for workflow management, especially when using a Kanban board to monitor the small assignments. Also, some programming for some of the disciplines. It's still in its infant stages.
What is most valuable?
It's a complete solution that has everything you need.
It covers all of the development workflows to the initial planning, testing, coding, and even to launch the subsequent feedbacks.
Also, it has marketing reports.
It's very promising. They are very well positioned to take over some pretty heavy contestants in that area.
What needs improvement?
I think that they have some menus there that are not very well placed. For example, I was searching for some extensions in the marketplace and I couldn't find my way back to the console. It's not very well designed.
The general user interface is nice. It's intuitive, but I had the luck to discover something that is not very well designed. The fact that I can't return back to the console is very strange. I couldn't find my way back. I had to log off and log on again and get back to the console in a very awkward way.
For how long have I used the solution?
I have been using this solution for a few weeks.
We are using the latest version.
What do I think about the stability of the solution?
It's a stable solution.
What do I think about the scalability of the solution?
As per the documentation that I have read, it's pretty scalable. My brother, who works with this solution practically every day, says it's scalable.
We plan to continue using this solution.
How are customer service and technical support?
I have not yet had any experience with technical support.
Which solution did I use previously and why did I switch?
Previously, I just used GitHub, so just Version Control for code and not much more.
I used also their integrated development environments including Visual Studio Code and Visual Studio. These solutions are built by Microsoft.
How was the initial setup?
It's straightforward. With the cloud solution, there is no installation.
I could create the main console for the project very quickly, with just a name and description and the rest is the default.
What other advice do I have?
This is a product that I can recommend to other users.
I would rate this solution an eight out of ten.
Which deployment model are you using for this solution?
Private Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Microsoft Azure
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
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