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Ismail Kiswani - PeerSpot reviewer
Manager at a financial services firm with 1-10 employees
Real User
Dec 21, 2020
Good CI/CD pipeline and testing automation that is both stable and scalable
Pros and Cons
  • "The most valuable features of this solution are the CI/CD pipeline, and the testing automation."
  • "They have to add more features such as schedules and more flexibility in the platform."

What is our primary use case?

We are using this solution for CI/CD projects, for Scrum, Agile planning, testing, and business management system solutions. 

We are also using it for continuous integration, and continuous delivery of DevOps.

I am also using the Git Repositories, which is the main source control for me in the organization. We were using it on-premises and now planning to move it to the Cloud.

They are calling it repository and they are supporting an old protocol, which is a popular protocol called Git repository.

What is most valuable?

The most valuable features of this solution are the CI/CD pipeline, and the testing automation.

It's good that they are bringing more options to this environment, and to deploy to virtual machines.

What needs improvement?

The testing agents needs to be improved, they need to work on it.

They can enhance the areas related to continuous integration and build automation. They can add more technologies for the build.

The integration with the Azure infrastructure as a code and include more templates for infrastructure as a code in the continuous integration phase and the build phase.

They can add more flexibility to the continuous deployment.

Artifact management is also an area that needs some enhancements.

I think automation and integration with the CI/CD lifecycle it's good but it's using agents.

I am using a different tool for testing automation because I have not found any use cases on it. This feature is not covered. I'm using only testing and business management. I'm not using the testing automation feature that is provided by Azure DevOps.

I would like to see more integration with other platforms and more flexibility.

They have to add more features such as schedules and more flexibility in the platform. This will allow me to build my space and time based on the schedule and based on a calendar.

I would also like to see a release calendar so that I can plan my releases based on my sprints. 

This is required and it would give this solution more maturity. Between Scrum, Agile Planning, or Project planning with the build and deploy prophecies.

For how long have I used the solution?

I have been using Microsoft Azure DevOps for three years.

We are using the latest version of this solution.

Buyer's Guide
Microsoft Azure DevOps
January 2026
Learn what your peers think about Microsoft Azure DevOps. Get advice and tips from experienced pros sharing their opinions. Updated: January 2026.
881,114 professionals have used our research since 2012.

What do I think about the stability of the solution?

It's a stable solution. We have not experienced any issues.

What do I think about the scalability of the solution?

It's a scalable product. We have more than 50 users in our organization using this solution.

I plan to continue using it in the future.

Which solution did I use previously and why did I switch?

Previously, I used TeamCity, Jenkins, I used Chef, and many other technologies.

How was the initial setup?

The initial setup is straightforward, it's a cloud service, so it's plug and play.

What other advice do I have?

I would recommend Microsoft Azure DevOps for other users who are interested in using it.

I would rate this solution an eight out of ten.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer1260639 - PeerSpot reviewer
Chief Digital Officer (CDO) at a financial services firm with 201-500 employees
Real User
Dec 15, 2020
Easy to use, stable, and helps speed up production
Pros and Cons
  • "Typically the sprints themselves and managing the tasks have essentially eliminated our need for reporting."
  • "Some of the queries, the way they're built, need to be looked at. We need better query tools."

What is our primary use case?

We primarily use the solution for our Agile teams, however, we started off using it with our executive suite. Our executive team now meets in sprints every day. Sometimes it's a short 15 minutes, other times it can be up to an hour. We have two-week sprints and daily scrums associated with it. We've also rolled that down from the executive. We've got seven formal Agile teams running throughout the organization across our businesses. We probably have at least 40% of our staff now trained in Agile and using DevOps to execute the projects.

How has it helped my organization?

As an Agile team, we're now able to move much faster than we could, even pre-COVID.

What is most valuable?

Typically the sprints themselves and managing the tasks have essentially eliminated our need for reporting. That in itself has had a huge effort on the number of meetings. In the past, you would almost wait a month before you could get all the executive teams together. Now, we've got meetings daily. Due to the regular meetings, we're utilizing daily scrums and two-week sprints, and we've been able to move a lot faster than we've ever had before as far as initiatives. 

Frankly, throughout this whole COVID situation, being able to respond the way we have to some of the changes that were going on has been amazing. I don't think that would have happened if we weren't an Agile team.

What needs improvement?

There are a lot of features that we could probably work with a bit differently as we learn more about the tool. Right now, we're just really using it from a task management perspective. We've only been using it a year. There may still be more to learn and unpack.

Some of the queries, the way they're built, need to be looked at. We need better query tools.

Being able to report back to boards, to regulators, and the activities and stuff would be helpful. The queries do require somebody else to actually write them. There should, however, be a way to make things a little simpler in that space. Right now it's on us to figure out how to get better at making queries effectively and in such a way we're just not reporting on tasks complete.  

We track the associated feature story. In many ways you can actually go back and see the story, and see the progress you've made on initiatives due to the fact that you can see all the decisions that have been made along the way. If there's a way that person could dig into that and pull more information or insights, that would be very helpful as it would assist us in improving future projects or even help us forecast on an existing project. 

For how long have I used the solution?

I use the solution daily. We launched it in the company in January. We've been using it across all our Agile teams here for 12 months here.

What do I think about the stability of the solution?

The stability of the solution is very good. I haven't had issues with bugs or glitches. It doesn't crash or freeze. It's a reliable solution.

What do I think about the scalability of the solution?

The solution's level of scalability is good. We're a smaller organization. We've only got 300 people in total, and out of those, probably 40% of our entire staff use the product. About 120 people probably are in there on a daily basis. That's everyone from executives down to programmers. It's extremely cross-functional across our organization.

How are customer service and technical support?

I haven't had to reach out to DevOps themselves personally, so I wouldn't have experience there. However, if we ran into any issues, my technology teams would contact them.

Which solution did I use previously and why did I switch?

We didn't previously use a different solution. That's why we looked for an automation tool. We switched to DevOps mostly due to the fact that our development team was utilizing DevOps as part of their own Agile operations. A number of teams were also already sort of experienced. There are a number of individuals in the company who were experienced that way, and we had homegrown support in some ways when we launched it. It just made sense to go with DevOps as opposed to bringing in something new.

How was the initial setup?

The initial setup wasn't complex. It was pretty straightforward. We didn't run into any issues that complicated the process of implementation.

Which other solutions did I evaluate?

We did look at Jira briefly, however, it didn't look that different from DevOps and we knew many of our team members were already comfortable with this solution so we didn't pursue it.

What other advice do I have?

We're just Microsoft customers. We don't have any business relationship with the company.

I'm not sure which version of the solution we're using.

I'd strongly recommend the solution to other organizations. I can't see us ever reversing back now after being on this for a year.

Overall, I would rate the solution at an eight out of ten. It's relatively easy to use and it does what we need it to do.

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Microsoft Azure
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Microsoft Azure DevOps
January 2026
Learn what your peers think about Microsoft Azure DevOps. Get advice and tips from experienced pros sharing their opinions. Updated: January 2026.
881,114 professionals have used our research since 2012.
Computer engineering student at a educational organization with 501-1,000 employees
Real User
Nov 5, 2020
Covers the entire development lifecycle and the reporting is good
Pros and Cons
  • "It's a complete solution that has everything you need."
  • "I think that they have some menus there that are not very well placed."

What is our primary use case?

We are using this solution for workflow management, especially when using a Kanban board to monitor the small assignments. Also, some programming for some of the disciplines. It's still in its infant stages.

What is most valuable?

It's a complete solution that has everything you need. 

It covers all of the development workflows to the initial planning, testing, coding, and even to launch the subsequent feedbacks.

Also, it has marketing reports.

It's very promising. They are very well positioned to take over some pretty heavy contestants in that area.

What needs improvement?

I think that they have some menus there that are not very well placed. For example, I was searching for some extensions in the marketplace and I couldn't find my way back to the console. It's not very well designed.

The general user interface is nice. It's intuitive, but I had the luck to discover something that is not very well designed. The fact that I can't return back to the console is very strange. I couldn't find my way back. I had to log off and log on again and get back to the console in a very awkward way.

For how long have I used the solution?

I have been using this solution for a few weeks.

We are using the latest version.

What do I think about the stability of the solution?

It's a stable solution.

What do I think about the scalability of the solution?

As per the documentation that I have read, it's pretty scalable. My brother, who works with this solution practically every day, says it's scalable.

We plan to continue using this solution.

How are customer service and technical support?

I have not yet had any experience with technical support.

Which solution did I use previously and why did I switch?

Previously, I just used GitHub, so just Version Control for code and not much more. 

I used also their integrated development environments including Visual Studio Code and Visual Studio. These solutions are built by Microsoft.

How was the initial setup?

It's straightforward. With the cloud solution, there is no installation.

I could create the main console for the project very quickly, with just a name and description and the rest is the default.

What other advice do I have?

This is a product that I can recommend to other users.

I would rate this solution an eight out of ten.

Which deployment model are you using for this solution?

Private Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Microsoft Azure
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer1411698 - PeerSpot reviewer
Senior Business Analyst │ Microsoft Power BI & Power BI App Development at a energy/utilities company with 1,001-5,000 employees
Real User
Sep 13, 2020
Free for up to five users, secure, easy to use, and integrates well with other Microsoft products
Pros and Cons
  • "What I like the most about this product is that it's free and it's secure."
  • "The user interface could be improved."

What is our primary use case?

We are using Microsoft Azure DevOps for tracking the requirements and tracking the issues.

Any issues that we have, are tracked and logged.

Also, we check the developer's workload.

It can be used for different purposes as well. For example, it can be used by software companies and different software teams for collaboration.

What is most valuable?

What I like the most about this product is that it's free and it's secure.

You can easily assign it.

It integrates well with other Microsoft products, such as Outlook.

If we experience a login issue, it sends a notification to one of my developers and you also receive an email notification, ensuring that there is no way that a developer can miss working on it or miss seeing it in emails.

What needs improvement?

The user interface could be improved.

For how long have I used the solution?

I have been using this solution for approximately two years. 

What do I think about the stability of the solution?

It's a stable solution, we have not experienced any issues.

What do I think about the scalability of the solution?

We have not had to scale it, as we have a very small team with only four members who use this solution on a daily basis.

How are customer service and technical support?

We have not had to contact technical support. There hasn't been a need, it's very simple.

If you have any issues, you are sent a link through email, you click on the link to address your specific requirements and close it.

You will receive an email notification to confirm that the case is closed.

Which solution did I use previously and why did I switch?

Previously, we were using Microsoft Excel. We decided to use Microsoft Azure DevOps because it allowed us to assign tasks and get a notification.

How was the initial setup?

The initial setup is simple.

It was easy to deploy and within a day, I was able to learn it and work on it.

What about the implementation team?

I did not use a vendor or an integrator, I did it on my own. It's a Microsoft product and we all use Microsoft.

What's my experience with pricing, setup cost, and licensing?

Microsoft Azure DevOps is free for up to five users and allows you to track a maximum of three projects.

What other advice do I have?

I would recommend this solution. It's a good tool and it's free.

Instead of spending money on premium tools, you can at least start with Microsoft Azure DevOps and then upgrade it slowly.

You can learn how to use this tool in less than a day.

If you have Microsoft 365, this comes with it for free.

It doesn't require any maintenance.

I would rate Microsoft Azure DevOps an eight out of ten.

Which deployment model are you using for this solution?

Private Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Microsoft Azure
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer1411899 - PeerSpot reviewer
Consulting services manager at a computer software company with 11-50 employees
Real User
Sep 2, 2020
Good user interface, constantly updated, and the technical support is prompt
Pros and Cons
  • "It is a well-integrated product in terms of the development lifecycle."
  • "It would be very useful if it had better integration with Microsoft Word because we would like to be able to define the priority requirement document and add it to different stages of the backlog."

What is our primary use case?

We primarily use Azure DevOps for the early phase of software development projects. We don't use it for building the software. Rather, it is for development support. It handles management of the features, the composition, the definition of requirements, and checking our requirements against the use cases. 

What is most valuable?

Since it is a cloud product, it is constantly updated and not the responsibility of the user.

The quality of the user interface is very good.

It is a well-integrated product in terms of the development lifecycle. There are different functional areas from the requirements to finish including test management, product development, and deployment. I do not personally make use of all of these components together, but I understand from my colleagues that make wider use of it that everything integrates nicely.

What needs improvement?

It lacks integration with Office 365. It would be very useful if it had better integration with Microsoft Word because we would like to be able to define the priority requirement document and add it to different stages of the backlog. Currently, it is difficult to do this. There are some third-party products for this but they are either quite expensive or do not function properly.

I would like to see the requirement management links between work items improved.

An API to develop custom functions would be useful because we work with a large integrator that uses TFS, the on-premises version, and have seen what they do. One of the advantages of it is that you can develop using the XML approach to customization. Essentially, the customizability is more in-depth. This could be done, even without going to the code level, if they provided an API or and SDK. Although the interface currently used for customization is good, we sometimes find it limited. It would be more complex to use but also allow for greater potential.

For how long have I used the solution?

I have been using Azure DevOps services for two years.

What do I think about the stability of the solution?

This is a stable service.

What do I think about the scalability of the solution?

I would say that it is scalable. On a recent project, we had a lot of users and did not experience any issues in terms of performance.

How are customer service and technical support?

I have only been in contact with technical support on one occasion and they gave me a good and prompt answer. From my experience, I can say that I am satisfied.

Which solution did I use previously and why did I switch?

I do not personally have experience with other products, although the company has some experience with Jira.

What other advice do I have?

In summary, this is a good product but I would like to see better Office integration and API support.

I would rate this solution an eight out of ten.

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Microsoft Azure
Disclosure: My company has a business relationship with this vendor other than being a customer. partner
PeerSpot user
KulbhushanMayer - PeerSpot reviewer
Co Founder and Technical Architect at a tech services company with 11-50 employees
Real User
Top 5
Aug 21, 2020
Easy to onboard and use, with complete integration between pipelines and testing
Pros and Cons
  • "The most valuable feature is the complete integration between test cases, pipelines, and issue management."
  • "The test management section needs to be improved."

What is our primary use case?

I am a consultant and this is one of the tools that I use to help develop solutions for my clients.

What is most valuable?

The most valuable feature is the complete integration between test cases, pipelines, and issue management.

What needs improvement?

The test management section needs to be improved. It is easy to use but they can make changes such that it is more comfortable for the users.

I would like to see a full-quality dashboard added. For example, if I am not using their pipeline then I would still like to see the dashboard available.

For how long have I used the solution?

I have been using Azure DevOps for more than two years.

What do I think about the stability of the solution?

I have found it stable, so far.

What do I think about the scalability of the solution?

This product is very scalable. I am currently using it for about 10 users and if I want to add more then I have to pay more money.

How are customer service and technical support?

I have not yet been in a position where I needed technical support for this product. In the past, I have dealt with Microsoft's technical support for other products and I have found them to be fine.

Which solution did I use previously and why did I switch?

I have also worked with similar tools such as GitLab, GitHub, Bitbucket, and then Jira.

Because I am a consultant, I work with multiple tools and the choice is that of my client.

What's my experience with pricing, setup cost, and licensing?

I find that the pricing is good, and it is competitive with the other vendors in the market.

What other advice do I have?

My advice to anybody who is considering Azure DevOps is that it is quite easy to onboard. It is a good product if you really want to work in a close-knit environment.

I would rate this solution an eight out of ten.

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Microsoft Azure
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
it_user1285857 - PeerSpot reviewer
Subdirector General at a tech company with 51-200 employees
Real User
Aug 19, 2020
Helps us to maintain order and keep track of the status for each of our projects
Pros and Cons
  • "The most valuable feature is that it brings order to our projects, and we know the status of each one at every moment."
  • "This product would be improved if the helpdesk were included."

What is our primary use case?

We are a software development company and we use DevOps practices to manage our application development lifecycle. This is our primary use case. We don't have a production environment for the applications that we develop. Rather, they are given to our customers when they are production-ready.

The management includes service requests, incidents, issues, etc.

What is most valuable?

The most valuable feature is that it brings order to our projects, and we know the status of each one at every moment.

What needs improvement?

This product would be improved if the helpdesk were included.

What do I think about the scalability of the solution?

We are a small company and have not had any problems with scalability.

How are customer service and technical support?

Technical support is good and we haven't had any problems with them.

What's my experience with pricing, setup cost, and licensing?

We don't have any complaints about the pricing.

What other advice do I have?

I would rate this solution a nine out of ten.

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Microsoft Azure
Disclosure: My company has a business relationship with this vendor other than being a customer. partner
PeerSpot user
Software Architect at a financial services firm with 51-200 employees
Real User
Aug 16, 2020
Easy to implement, good CD pipeline, and very stable
Pros and Cons
  • "The initial setup is quick and easy."
  • "The functions have too much dependency right now, so it makes it really, really hard to upgrade and make a change in the code."

What is our primary use case?

We normally use DevOps. On the application, everything has gone DevOps, however, we don't use the functions. All applications developed there have gone under Azure or AWS. We normally develop them to be able to not be dependent on anything, so if we want to deploy them in another environment, we can deploy them easily. If we want to use it in Azure, we use it in Azure. If we want AWS, we use it in AWS.

What is most valuable?

I like the CD pipeline. It's the most valuable feature for us. It's so easy to integrate into the CD/CI environment. I mostly love that one.

The initial setup is quick and easy.

What needs improvement?

The functions have too much dependency right now, so it makes it really, really hard to upgrade and make a change in the code. 

If you want to use the DPR it's a bit harder due to the fact that it's only 30 days.

For how long have I used the solution?

We've been using the solution for a year and a half at this point.

What do I think about the stability of the solution?

The stability of the product has been good so far. I can't say that I've witnessed glitches. There aren't bugs. It doesn't crash or freeze. It's reliable, as far as I can tell.

What do I think about the scalability of the solution?

We don't have any issues with the scalability of the solution. If we need to, we're able to scale.

How are customer service and technical support?

We've never contacted Microsoft for technical assistance. 

We are Microsoft partners. We have several Azure experts on our development team, and we have a tech that came from the US and did the training for us. We have a very strong understanding of the product and therefore we don't need help with troubleshooting or anything of that nature.

Which solution did I use previously and why did I switch?

We also currently use AWS, however, I prefer Microsoft's solution as it's a bit easier to use overall.

How was the initial setup?

We did not find the initial setup to be complex. The implementation is straight forward. 

Deployment is quick and typically only takes a few days or so.

We have ten people that handle maintenance. They are in different parts of the world. We have two in Australia, for example, and two in the USA.

What's my experience with pricing, setup cost, and licensing?

The cost can get pretty high if you aren't paying attention to what you are doing.

What other advice do I have?

We're partners with Microsoft.

I'd highly recommend Microsoft, and I recommend it more than any other solution. Everything is very simple and straightforward. The only worry for some organizations may be the cost. You need to be really, really careful.

I'd rate the solution overall nine out of ten. I think it's really, really great. If the functions were a bit better, I'd give it a full ten out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
Buyer's Guide
Download our free Microsoft Azure DevOps Report and get advice and tips from experienced pros sharing their opinions.
Updated: January 2026
Buyer's Guide
Download our free Microsoft Azure DevOps Report and get advice and tips from experienced pros sharing their opinions.