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Muhammad Shoaib Bhatti - PeerSpot reviewer
CoFounder/CTO at Hybrid Tech
Reseller
Top 20
Stable, scalable, and can be used from anywhere
Pros and Cons
  • "We have found the solution to be stable."

    What is our primary use case?

    I have been using the solution for 5 years. 

    How has it helped my organization?

    There is only one use case for our clients, we sell the solution to clients that can not afford to build on-site data centers and therefore they need an online solution.

    What do I think about the stability of the solution?

    The solution we have found it to stable.

    What do I think about the scalability of the solution?

    The solution is scalable.

    Buyer's Guide
    Microsoft Exchange Online
    May 2025
    Learn what your peers think about Microsoft Exchange Online. Get advice and tips from experienced pros sharing their opinions. Updated: May 2025.
    851,823 professionals have used our research since 2012.

    What's my experience with pricing, setup cost, and licensing?

    The price of the solution could be less expensive.

    What other advice do I have?

    I recommend the product and we plan to continue selling it in the future.

    I rate Microsoft Exchange Online eight out of ten.

    Which deployment model are you using for this solution?

    Private Cloud
    Disclosure: My company has a business relationship with this vendor other than being a customer: Reseller
    PeerSpot user
    PeerSpot user
    Microsoft System Engineer at Summit Technology Solution
    Vendor
    It's available 99% of the time, but its storage capacity could be improved.

    Valuable Features:

    Office 365 is one of the strongest solutions that I've seen. In my mind, it will change the whole world in the way servers are used. It provides stability for every organization, especially small & mid-sized.

    Improvements to My Organization:

    One of the solutions of Office 365 is Exchange Online:

    Exchange Online is part of the Office 365 family. It provides a lot of features, but the most important one to me is that it's always available, meaning I have no maintenance headaches. It's available 99% of the time, which means that downtime is less than a half hour per year -- which is awesome for any organization. From my experience, Exchange Online is very stable, there's never downtime, and users are satisfied with the 50 GB mailbox they each get (useful for when they, for example, forget to delete emails or something like that). They can also just connect via internet and they will be up and running. Also, while the migration is neither difficult nor easy, it's a nice feature. The option to stay with hybrid with Exchange premium is good too because that if I don't have enough money to extend my users, I can still stick with the free version.

    Room for Improvement:

    • storage capacity
    • updates
    Disclosure: My company has a business relationship with this vendor other than being a customer: We integrate Microsoft solutions for our customers.
    PeerSpot user
    Buyer's Guide
    Microsoft Exchange Online
    May 2025
    Learn what your peers think about Microsoft Exchange Online. Get advice and tips from experienced pros sharing their opinions. Updated: May 2025.
    851,823 professionals have used our research since 2012.
    reviewer1646865 - PeerSpot reviewer
    ICT Consultant at a tech services company with 11-50 employees
    Real User
    Easy to use, reliable, and scalable
    Pros and Cons
    • "The solution is easy to use and the cloud version has taken a lot of challenges away from the user."
    • "The solution could improve by making the user interface better."

    What is our primary use case?

    I am using Microsoft Exchange Online as part of Office 365 for email and the messaging services.

    What is most valuable?

    The solution is easy to use and the cloud version has taken a lot of challenges away from the user.

    What needs improvement?

    The solution could improve by making the user interface better.

    For how long have I used the solution?

    I have been using this solution for approximately two years.

    What do I think about the stability of the solution?

    Microsoft Exchange Online is stable.

    What do I think about the scalability of the solution?

    The solution is scalable.

    How was the initial setup?

    The installation is quick.

    What's my experience with pricing, setup cost, and licensing?

    This solution requires a license.

    What other advice do I have?

    I would recommend this solution to others.

    I rate Microsoft Exchange Online a nine out of ten.

    Which deployment model are you using for this solution?

    Public Cloud
    Disclosure: I am a real user, and this review is based on my own experience and opinions.
    PeerSpot user
    PeerSpot user
    Microsoft System Engineer at Summit Technology Solution
    Vendor
    Migrations in the cloud provide stability, allowing users to focus on administering online without the need for an IT professional.

    Valuable Features:

    • File Server or DFS migration to SharePoint online.
    • Very stable product and is highly available.
    • ITB storage.
    • Assign same file server permission on SharePoint online.
    • SharePoint online can integrate with Exchange on premises or online.
    • Document automation.

    Improvements to My Organization:

    One of the best products. What I really love about SharePoint especially is SharePoint online.

    Not only will you get the SharePoint benefits, but it's also highly available. I made a migration with more than 4 companies at Egypt from file server to Sharepoint online. They were very happy because of the stability of the cloud and they forgot the troubleshooting to the servers. They can just focus on the administration of SharePoint online.

    Also one of these companies doesn't have an IT professional admin or even help desk, so they are working with Skype for Business online. With Exchange SharePoint and one drive, they are happy because of the storage they have as well as not needing an IT professional to administer it. It just requires adding some features and assigning some permissions and they are very happy and satisfied with SharePoint (the Office 365 suite).

    Disclosure: I am a real user, and this review is based on my own experience and opinions.
    PeerSpot user
    reviewer1656168 - PeerSpot reviewer
    Information Management Specialist at a government with 501-1,000 employees
    Real User
    Stable, easy to scale, and has good support
    Pros and Cons
    • "It allows us to work from home, at any time or anywhere."
    • "The integration could be better if it could integrate well with other products and software."

    What is our primary use case?

    The main use for Microsoft Exchange Online is to work remotely. 

    What is most valuable?

    It allows us to work from home, at any time or anywhere.

    What needs improvement?

    The integration could be better if it could integrate well with other products and software.

    For how long have I used the solution?

    I have been using  Microsoft Exchange Online for a couple of years.

    We are using the latest version.

    What do I think about the stability of the solution?

    It's a stable product. We have no issues with the stability of Microsoft Exchange Online.

    What do I think about the scalability of the solution?

    Microsoft Exchange Online is a scalable solution.

    We have 350 users in our organization.

    How are customer service and technical support?

    I don't have any issues with the technical support. They are good.

    Which solution did I use previously and why did I switch?

    Previously, I was using Outlook.

    How was the initial setup?

    I was not involved in the installation.

    We have a team of four or five admins to maintain and deploy this solution.

    What other advice do I have?

    I would recommend this solution to others.

    I would rate Microsoft Exchange Online a nine out of ten.

    Which deployment model are you using for this solution?

    Public Cloud
    Disclosure: I am a real user, and this review is based on my own experience and opinions.
    PeerSpot user
    reviewer1439037 - PeerSpot reviewer
    Principal Analyst at a tech services company with 1,001-5,000 employees
    Real User
    Works fine, but its interface can be better
    Pros and Cons
    • "It is for emails, and it seems to work okay."
    • "I don't like it in general. It sort of has that Microsoft flavor to it, which is just the style they use and the way they color things and lay them out."

    What is our primary use case?

    I just use it for email and scheduling work within a team.

    What is most valuable?

    It is for emails, and it seems to work okay. 

    What needs improvement?

    I don't like it in general. It sort of has that Microsoft flavor to it, which is just the style they use and the way they color things and lay them out. 

    For how long have I used the solution?

    I have been using Microsoft Exchange Online for seven months.

    What do I think about the stability of the solution?

    It is stable. I don't recall any downtime.

    What do I think about the scalability of the solution?

    It is scalable. We have probably hundreds of users. My immediate group has 10 users, and the larger group has 50 users.

    How are customer service and technical support?

    They seem okay.

    How was the initial setup?

    The initial setup is pretty much straightforward. They are full of secure-everything. They want your password again after a couple of weeks. Everybody has to be security safe, so, of course, that's why they do it.

    What other advice do I have?

    I would recommend investing in support. None of these systems are plug and play.

    I would rate Microsoft Exchange Online a seven out of ten.

    Which deployment model are you using for this solution?

    Private Cloud
    Disclosure: I am a real user, and this review is based on my own experience and opinions.
    PeerSpot user
    Alliance Manager at Berca Hardaya Perkasa
    Real User
    Using Microsoft Exchange is the easiest way to sync with Outlook

    What is our primary use case?

    • A lot of mobile workers, and all well-known workers with Microsoft Outlook
    • Using Microsoft Exchange is the easiest way to sync with Outlook.

    How has it helped my organization?

    Now we move to opex, but the problem is, the cost is more expensive than other online email solutions.

    What is most valuable?

    We are using E3, but actually, users only use email and not Teams because they are not familiar with Teams.

    What needs improvement?

    • Microsoft Teams, and anti-spam, because a lot of spam still comes from outside
    • Create the easiest tools to migrate from other email solutions.

    For how long have I used the solution?

    One to three years.
    Disclosure: I am a real user, and this review is based on my own experience and opinions.
    PeerSpot user
    Senior Technology Support Analyst at a tech vendor with 5,001-10,000 employees
    Real User
    I am very happy with the UI, and the admins here are happy with the administrative control.
    Pros and Cons
    • "The overall usage was all good."
    • "In terms of machine controls, it was very confusing, and some of the administrative parts will be done from the control, but in online writing mostly we can handle everything."

    What is our primary use case?

    We have users in our company and we wanted to see if we change from the older 2010 version, how it is functioning with the new users. Once we did so, we decided to change to Microsoft Exchange Online.

    What is most valuable?

    It is pretty good, and user friendly. I am very happy with the VUI, and the admins here are happy with the administrative control.

    What needs improvement?

    Exchange remains slow for us. In addition, in terms of machine controls, it was very confusing, and some of the administrative parts will be done from the control, but in online writing mostly we can handle everything.

    For how long have I used the solution?

    Three to five years.

    What do I think about the stability of the solution?

    I have no issues with stability of the Microsoft Exchange product.

    What do I think about the scalability of the solution?

    I have no issues with scalability of the Microsoft Exchange product.

    How is customer service and technical support?

    The tech support was very helpful.

    How was the initial setup?

    The initial setup was good. Initially, we had a hard time with installing the hybrid environment online, but we contacted the Microsoft technicians, and they helped us through it.

    Disclosure: I am a real user, and this review is based on my own experience and opinions.
    PeerSpot user
    Buyer's Guide
    Download our free Microsoft Exchange Online Report and get advice and tips from experienced pros sharing their opinions.
    Updated: May 2025
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