Microsoft Exchange Online Reviews

We are primarily using the solution for Office 365 and various other Microsoft products. It's used for any integration of any applications. Multiple company domains have been configured on a single exchange. It helps us standardize and consolidate connectivity. 

We like the standardization we can get across all of our companies. We can put all domains on one exchange. The user can then have one single ID instead of creating five emails for one user. 

It scales well.

Technical support is helpful.

It's not hard to set up.

The solution is stable.

The product offers good value for money. After a few years, we have seen an ROI. 

There are no features that are missing.

We'd like to see more integration with other platforms. We'd like to explore the feature of SSO and Artemis. 

I've used the solution for more than three years. 

The solution is stable and reliable. There are no bugs or glitches. It's very stable. 

The solution can scale well. It's cloud-based, which makes it very simple. We just have to approach our reseller and add on more licenses. You can have 50 users or 50,000 users, and it will work just as well. 

We have about 1,000 or more users on the product currently. We do have plans to increase it to 1,500 by the end of the year. 

We may have used technical support previously and were able to resolve any issues within a week. They are very good. They are helpful.

I did not previously use a different solution. Past colleagues may have used something else. 

The initial setup takes two to four weeks. It's pretty straightforward. We take each domain and consolidate everything on the exchange. We can migrate everything in one go, and usually, we migrate each company each week and migrate one by one, so that end users are not disturbed. 

We have experienced an ROI after three to four years. 

We pay for the solution annually. The price is a bit expensive. However, it offers good value for money. The implementation cost is minimal. Also, now it is on the cloud, we don't have to worry about storage, maintenance, or hardware. The cloud is highly secure, and it helps save us money in the long run. 

This is the latest version. We are using the cloud version, and it is constantly updated. We are using all of the standard features that come with the cloud-based product. 

This is a very user-friendly enterprise solution. Everything is very secure according to GDPR needs. The product is scalable, and its offering good value for money. Everyone can use it. It's a great product.

I'd rate the solution nine out of ten. 

The primary use case of the solution is for email and SharePoint.

We are beginning to explore Office 365 Online Exchange and Azure, which are part of Microsoft 365. We intend to create our Active Directory and Domain Controller on Azure and integrate OnTime Active Directory with Azure Active Directory.

I haven't encountered any downtime with Exchange Online so far. Last week, the entire Azure portal experienced an outage, which caused some disruption, but thankfully, we haven't had any issues with 365 yet.

The stability of the solution has room for improvement.

I have been using the solution for over four years.

I give the stability a seven out of ten.

The solution is scalable.

We have thousands of people using Microsoft Exchange Online.

We have a limited amount of time to contact tech support, but we usually communicate with the vendor. If I have an issue, our Microsoft partner can help us with problem-solving.

We previously used Google G Suite before switching to Microsoft Exchange Online.

The initial setup is straightforward.

The implementation was completed in-house with the help of our Microsoft partner.

We have seen a return on investment since we are taking advantage of the license and Microsoft Exchange Online's useful features.

The cost of our annual license for the solution is moderate. I would give the cost a five out of ten.

I give the solution a seven out of ten. Microsoft Azure has experienced outages at times, but it can be comparable to Amazon Web Services (AWS).

I strongly suggest using Microsoft Office Exchange due to its ease of use and maintenance, as well as its increased reliability and added security features.

I use Microsoft Exchange Online for email.

I was talking to my dentist this morning, and I was manually entering the appointment into my calendar, and I was impressed that Exchange would actually give me the address. 

It wasn't always this way, but now it's all connected in some way. I just entered the name without checking to make sure I didn't have a typo, and my calendar was able to give me the address, it just popped up. 

When you used to write to someone, you would often begin typing their name and their email address would appear; you would simply click and you would have the correct email address. That has been working for a while, but having the location address appear was a pleasant surprise. It was amazing.

I have been having problems with Exchange. Sometimes there are issues with emails, most likely from a POP3 server, and some of the email accounts, I am not sure which one, but emails stop coming in at some point if I don't update. 

Not all of my email accounts are affected, but I have a few, and I am wondering if it is not my Gmail account on Exchange. There will be an upgrade at some point, and if I put it off, emails will stop coming in. That is a problem I have seen before, but then you do the upgrade, restart or restart the application, and usually, when you do the upgrade the problem is gone, and the emails are coming in.

Sometimes they change the interface. This has happened recently, and I'm not sure if it was something I did or something else. They don't ask for your opinion when they do this, and I am not a child anymore, and I despise it when they change the interface without consulting me. 

I am sure they had good reasons for the last interface change, but now you have the mail calendar people and tasks on a very narrow vertical bar on the left-hand side of the screen when Exchange is open full screen, and it used to be on the left side of the screen, but near the bottom, and I used to select them there, but for some reason, it has changed.

Aside from that, it's a good product. I recently added a new email account. I now have four email accounts attached to my main computer from which I receive emails on a regular basis, which is beneficial. I was able to add email accounts on my own. 

I had an issue with a delayed email account at some point. That was a long time ago, and I am not sure if the problem is still present; it could have been two or three years ago.

I couldn't delete an email account because it was identified as my primary account by the application. 

I am not sure why any of my accounts should be considered my primary account if I haven't explicitly told the app that they are. I was unsuccessful in removing it.

I needed to figure out how to change which of my accounts was the main account so that I could delete the one that the machine thought was my main account. But that was three years ago, so I'm not sure if it's still that way, but I was irritated at the time because I wasted half a day figuring out how to do this.

I contacted technical support and was surprised that Microsoft contacted me.

I had some account, login account issues on my Xbox One, and I remember being able to talk to someone in Microsoft, which was also amazing.

I used Google Hangouts briefly, but I have been using Microsoft Teams for conferencing.

I am not well versed in Google Hangouts. I have issues when it is not Teams, which is why I use it all of the time. 

When it's not Teams, I sometimes have issues with the desktop that I am using, and the microphone and speakers are not always properly configured. 

I have a camera with an integrated microphone attached to my desktop, as well as speakers connected to the desktop, and there is occasionally an incorrect selection in the inputs for the microphone. 

I am not sure if this is a problem with Google Hangout, Zoom, or something else. I know that Teams always works and that my computer always knows which option is the correct one.

At the start of COVID, when I started using these applications more, like everyone else. I recall attending a meeting where my camera was turned on but I was completely silent because I couldn't figure out how to make my microphone or select the input, and the meeting had already begun, my colleagues took over and I was there, people could see my face, but I couldn't speak.

Now that I've gotten a lot better at this, if the audio doesn't work within the first few minutes of the meeting, I can usually fix it by going into settings and selecting, trying every input until I can actually test and see that, the microphone is now picking up my voice.

Microsft Teams works great for finding the microphone on my machine, or the microphone associated with my camera, but not so well for other applications.

In addition to Microsoft Exchange Online, we use Microsoft Word, Microsoft Excel Teams, and sometimes PowerPoint.

The installation was all done online. I subscribed, received a link, and installed the application. It is not an online version, but it is online in a browser. 

As it was not installed with a disc, I consider it online. I subscribed to Office 365 or 360, and then I received links to install all of the available applications. They are on my machine, but they were not purchased at a computer store.

We have an Office 360 subscription.

I'm not sure. It's somewhere between $100 and $200, but I couldn't tell you.

I didn't install it on my computer. The app is a resident on my computer, but it's a Microsoft Office subscription with automatic updates, and it's not like a version of the application that I purchased and installed on a disc on my machine.

I don't own the application because I pay an annual subscription to use it.

Previously you had to buy it at a computer store and own it until you purchased the next version. That is not the case. I pay approximately $120 or $150 per year, and as long as I pay that amount, they will do regular updates so that I always have the most recent and greatest version of the application.

It's a good product, I would rate Microsoft Exchange Online an eight out of ten.

I use Microsoft Exchange Online at my workplace for receiving emails.

Microsoft Exchange Online is a very stable solution.

The solution’s API integrations could be improved.

Microsoft Exchange Online is a scalable solution. Around 5,000 users are using the solution in our organization, and we have plans to increase the usage.

The solution’s technical support is very good.

The solution’s initial setup is straightforward.

We implemented the solution through an in-house team.

Overall, I rate Microsoft Exchange Online an eight out of ten.

The use cases involve reporting the number of completed tasks and saving contact information.

A valuable feature of the solution is its global usability, particularly in facilitating actions within the sourcing department. It proves to be highly useful in this regard.

There is room for improvement in terms of optimization. Moreover, the pricing could be improved.

I have been using the solution for the past nine years.

The solution is stable.

The solution is scalable. It is currently being used by ten people in my sourcing department.

The initial setup was straightforward. It took a few minutes to deploy the solution. Three persons are required for deployment and maintenance.

Initially, the solution is useful. However, I recommend exploring alternative propositions that are easier and more efficient. Conducting periodic tests could be beneficial in making informed choices.

I rate Microsoft Exchange Online a nine out of ten.

We primarily use it for email authentication, and I believe we've adopted nearly all the associated features and updates that have been implemented.

The most valuable feature as it encompasses all aspects of collaboration, communication, reporting, and storage.

There is room for improvement in terms of security, as it could be better. Enhancing end-user knowledge is crucial, as it often requires multiple steps and can become intricate when trying to meet our expectations.

I have been working with it for ten years.

The system has maintained a high level of stability, although managing licenses and testing can be a bit challenging, especially for large organizations like ours. The downtime occurrences have been relatively rare, with any issues that arise being promptly and effectively resolved.

It's highly scalable and you can easily expand your licenses and integrate new capabilities and modules. We can also tap into other solutions by simply using plug-ins, which provide the capabilities we need, and scalability remains a straightforward process.

We occasionally rely on tech support, and while they often meet our expectations, there are instances where our anticipated resolution timelines are not met. This can be attributed to the prolonged engagement period. On a positive note, the overall experience with support has been satisfactory, with most interactions going smoothly. I would rate it eight out of ten.

Positive

The initial setup is quite straightforward and not overly complex

The deployment process doesn't differ significantly from other solutions. It involves integrating with our online domain controllers for authentication and setting up the system. It's a straightforward process without complex steps or unique challenges, we collaborate directly with the OEM, without involving external consultants.

I find it reasonably priced.

Overall, I would rate it eight out of ten.

The product is used to create email addresses. We can also create groups and distribution lists. The product also provides email forwarding features. We can create rules, monitor the flow of emails, and trace messages. We can use connectors on the platform for email security and email signature.

Message trace is the most valuable feature of the product. We can get a customized report on what is happening in our environment. We can trace all the emails, understand what happened, and get information on how they reached the user and the hops before delivery. It is very interesting.

We can also know how many deliveries failed and are pending in the queue and customize our reports how we want them to be. The product is very easy, simple, and secure. It is available everywhere because it is cloud-based.

The solution should have a better interface. The interface is a bit confusing. It should be more simple. The product should also improve the email flow. The rules are a bit complicated compared to the previous version. The previous version was much easier, and the latest one is more complicated.

I have been using the solution for four to five years.

In my organization, 150 people use the product. I have plans to increase the usage by 10% in one or two years, depending on how much the organization will grow. The product is extensively used in our company.

I had a very good first impression of the technical support team. Technically, the team is very good, very supportive, and very friendly. The team members are well-mannered while talking to customers. They follow up very well and are with us until the case is closed and we are satisfied.

Positive

I was using Lotus Notes five to six years ago. It was centrally based in our head office. I didn’t contribute to it. Later, when I applied to have my own email solution, I chose Microsoft.

The solution is very easy to set up. We just have to enter the username and password and start using it. We can deploy emails to end users within five to ten minutes. The product is cloud-based.

In our business, everything is done by email applications, Microsoft Excel, and Microsoft Word. So, we get a 60% ROI on the solution.

We pay a yearly licensing fee for the solution. The cost depends upon the plans we choose and the types of applications we want to use. We have a three-year deal with Microsoft to get a good price for the product. They are very willing to revise the price, accompany us for the setup, and give us a framework. They are very impressive to work with. There are no additional costs associated with the product.

I am using the latest version of the solution. Most businesses and users are using Microsoft for email business. I would recommend the solution to others. Overall, I rate the solution a ten out of ten.

Our primary use case for the solution is focused on the email team. We are currently in a hybrid environment and have some users on cloud and some on-premises. So we are migrating everybody from on-premises to the cloud by the end of this year.

It has helped us because we don't have to worry about servers crashing. Everything has been stable since we began migrating to the cloud.

We have found the availability of large storage valuable.

The mail-blocking feature is not great and could be improved. 

We have been using the solution for approximately three years and are currently using Microsoft Exchange 2013.

The solution is stable, and we have not had any downtime in the last three years.

The solution is scalable and approximately two people are required for deployment and maintenance.

We rate customer service and support an eight out of ten.

Positive

We have not previously used other solutions.

I cannot comment on the initial setup as a third party did it for us.

We implemented it via a Microsoft third-party vendor.

We have seen a return on investment.

The licensing cost varies. For example, we have E1 and E3 licenses. Currently, it's approximately E3 $20 per user.

I rate the solution a nine out of ten. The solution is good, but the mail-blocking feature can be improved. I advise new users considering implementing the solution to consider using a third-party vendor for the implementation process.