Microsoft Exchange Online Reviews

The experience has been rather good. We've had nothing major happen to us. We've had no major downtimes. We haven't lost mail so far, which is good.

I enjoy not having to maintain the local infrastructure, local servers, local whatever. You use the software and don't have to worry about the details. You're not concerned with administration tasks other than managing users, which, of course, our team does on a daily basis, basically.

The pricing is okay.

The solution is stable.

The product scales well.

The user interface isn't too bad.

There were a few short outages where mail delivery was flaky.

I don't really like the response time of the web GUI for administration. All this seems a bit slow and not responsive enough. They should provide a far simpler solution for sending mail from machines as this is not really intuitive.

Due to the restrictions that Azure and Microsoft impose on sending mail, for example, if you have an Azure-deployed server that is sending out mails (for a shop system or something like that) it's not really simple. Also, it is not really scalable to use Office 365 as a relay server.

There's not really a useful backup tool that comes along with Exchange Online. You have lots and lots of storage for each user, yet you have to buy extra backup tools just to back it up with an Exchange on-premise. You could do this just with onboard tools, however, there's no such thing in cloud deployment.

We completed the migration from Lotus Notes on-premise to Microsoft Office Online or Exchange Online last year.

The stability has been good. We haven't dealt with bugs or glitches. it's pretty reliable. 

I expect the product to scale well. That is what we are paying Microsoft quite a bit of money for. They have to address scalability, reliability, and things like that. We have the service-level agreement and it's their business to do it. That's what they get the money for. 

We have about 3,500 physical users currently using Exchange. There are 1,500 more that are not interactive (for example, service accounts, group mailboxes, and accounts for machines that send mail and things like that). That makes the total number of users 3,500 persons and about 1,200-1,500 users that are not necessarily people.

I haven't had any direct contact with technical support, however, I have not heard complaints as to their services.

We used to have an on-premise deployment of Lotus Notes, however, we discontinued using this and swapped over to Microsoft Exchange Online with the help of an external consultant as there was a lot of mailbox migration to do. That was a quite lengthy process due to the fact that we had several terabytes of mail storage that had to be migrated.

We had a partner help us migrate everything over. 

The deployment times depend on a few factors. From the first start to the last migrated mailbox, for us, the deployment took over half a year. That said, actually, it wasn't that long, as we deployed in several waves taking one user group at a time and migrating them over.

Therefore, the real transfer time was much less than the seven months. In total, if you take the net time, it might have only been one month of actual migration.  However, we made a point of migrating only on weekends to keep user satisfaction high and disturbance to daily business low.

We had a partner assist us with the process.

Pricing is good. However, it's also not exactly cheap.

It's my understanding that we have a contract that runs for two or three years with an enterprise agreement backing all this up. We do not buy on a yearly basis. That would be unusual for our company to buy for such short term.

Since the project was finished, I'm no longer in an administrative role with Exchange Online. I have passed it on to other colleagues. The administration part is no longer in my hands, for which I'm quite grateful. I don't have to do the daily tasks anymore. My main job is to be the principal cloud architect for the company. I'm, to a lesser extent, concerned with daily administration tasks.

I'd recommend potential new users just go ahead and do it. It reduces the on-site administration chores by quite a bit. It's reliable enough to be used without second thoughts for business if you can handle the cost that comes with it, as Exchange or the whole Office 365 is not exactly cheap, especially when you count in the cost for security-related services that come with Office 365 if you pay for them.

I'd rate the solution at an eight out of ten. It works well, just not perfectly.

We use Microsoft Exchange Online for emails and communication.

All of the Microsoft Exchange Online is very useful, such as the sections, the information protection, and the mail flows.

The solution could improve with the integrations with some of the known applications is still not possible, there must be more connectors.

There should be a feature when sending the emails it pops up and gives the confirmation of the real details when you are sending them out outside. There's an option for the alerts, but there's no double-check. We cannot double-check it or re-confirm it again. This option would be nice to have.

I have been using Microsoft Exchange Online for approximately two years.

I have found Microsoft Exchange Online to be stable. I have not had any issues.

Microsoft Exchange Online is scalable.

I have not needed the support. 

I have used Gmail previously, but I like Microsoft products better. The options and features are already at the granular level.

The installation is simple.

I did the implementation of the solution myself.

I am using Office 365 and Microsoft Exchange Online comes as the package. It cost approximately $13 per month.

We have a lot of connectors with Office 365, and it's integrated with Microsoft technologies already. Additionally, there is integration with other third parties solutions. It's a good product.

I rate Microsoft Exchange Online a ten out of ten.

Every company needs a mailing system. No company can work without one, so every company needs Exchange Online.

Microsoft Exchange Online is secure and stable. It's a very helpful application.

I've been using Microsoft Exchange for a few years.

We have about a hundred users working with Exchange Online.

Exchange Online is a straightforward cloud-based application. It's easy to connect and the interface is user-friendly. 

We have an annual subscription. The price could be cheaper.

I rate Microsoft Exchange Online 10 out of 10. I would recommend it. 

Having the solution on the cloud has alleviated the need to have hardware on-premises. I no longer have to deal with the expense of power usage and the hardware taking up space. It is much better for us, we can now focus more on the business instead of our assets.

I have found the interface to be user-friendly and the overall simplicity valuable features.

The solution should have a stand-alone application instead of us having to go through an internet browser.

I have been using this solution for approximately five years.

The solution is stable.

In my experience Microsoft Exchange Online is scalable. We have approximately 10 people using this solution in my organization.

We have three technicians that do the deployment and maintenance for the solution.

There is a license required for the solution and it is paid annually.

I would recommend this solution to others.

I rate Microsoft Exchange Online an eight out of ten. 

I mainly use Exchange Online to configure our email accounts.

Exchange Online's most valuable features are two-step verification and security.

I've been using Exchange Online for about a year.

I would rate Exchange Online's stability eight out of ten - it has room for improvement.

Exchange Online is very scalable.

The initial setup was straightforward, and the deployment took ten to fifteen minutes for each machine.

We implemented using an in-house team.

I would give Exchange Online a rating of eight out of ten.

 I primarily use Exchange Online to communicate with other users.

Exchange Online's scalability could be improved.

I've been working with Exchange Online for four to five years.

I would rate Exchange Online's stability nine out of ten.

I would rate Exchange Online's scalability eight out of ten.

The initial setup was straightforward

We have seen a return on investment from Exchange Online.

I would recommend Exchange Online to other users and rate it eight out of ten.

Exchange Online's best feature is its webmail platform.

Exchange Online has issues with its mail flow and content search.

I've been using Exchange Online for two years.

Exchange Online is stable.

Exchange Online is very scalable

The initial setup was very basic.

I implemented Exchange Online myself.

We have a yearly license for Exchange Online.

I would recommend Exchange Online to other users and rate it nine out of ten.

Our primary case is for Microsoft teams. We use it for internal and external communication.

Microsoft Exchange Online has great functionality.

I would like to see better security added to Microsoft Exchange Online in the area of phishing or spam emails.

I have been using Microsoft Exchange Online for the past two years.

The stability is very good with Microsoft Exchange Online.

We have found that scalability is not an issue. We have approximately thirty thousand working in our organization.

The initial setup was easy and straightforward.

Deployment takes one or two days maximum.

I would rate Microsoft Online Exchange an eight out of ten.