Microsoft Exchange Online Reviews

We use the product for emails, document sharing, and document preparation using Word, Excel, and PowerPoint. 

Microsoft Exchange Online is easy to use. You have a common storage where people can store documents. It also helps with version control. 

The product needs to embed AI for intelligent searches and analytics. 

I have been using the product for ten years. 

The tool comes with bugs, and I see a lot of fixes. 

Microsoft Exchange Online's deployment is easy. My company focuses on software development; setting up the tool is a breeze. 

Microsoft Exchange Online is too expensive. 

I rate the solution an eight out of ten. 

Microsoft Exchange Online is a better solution for scalability purposes. The solution is helpful where you need too much infrastructure on-premises.

Microsoft Exchange Online has a really good performance. The solution is easy to access, and you can bring your own device to access from anywhere. You can still have the security controls on top of it.

The solution's performance can be improved when you are trying to access it remotely.

I have been using Microsoft Exchange Online for ten years.

Microsoft Exchange Online is a stable solution.

I rate Microsoft Exchange Online a nine out of ten for stability.

The solution’s scalability is good.

The solution’s initial setup is really easy.

We implemented the solution through an in-house team.

Microsoft Exchange Online is an affordable solution.

Two engineers are sufficient to deploy and maintain the solution. Microsoft Exchange Online is a cloud-based solution.

Microsoft Exchange Online is easy to set up and configure. I would definitely recommend the solution to other users.

Overall, I rate Microsoft Exchange Online ten out of ten.

We use Microsoft Exchange Online for email.

Microsoft Exchange Online's resiliency is its most valuable feature.

We use different software for email spoofing filters and similar functions because Exchange is quite limited in this area.

Email spoofing, monitoring, email marketing, and email broadcast have limits or are governed by the number of emails you can send, in any given hour.

I would like to use it as my email broadcasting method. 

I have been using Microsoft Exchange Online for three years. We were migrating before Covid.

Microsoft Exchange Online is quite stable.

I would rate the stability a nine out of ten.

I would rate the scalability of Microsoft Exchange Online an eight out of ten.

I would the technical support a five out of ten.

The initial setup is pretty straightforward.

Make sure that's what you want to use. Consider your requirement. And if you want to scale to, say, an enterprise-class, you should be aware of certain of Exchange online's limits.

I like it, I would rate it a seven out of ten.

We have 2,000 users supported by this solution. 

The best part of this solution is the security it offers. Where we are able to determine which mailboxes have been blocked, or which mailboxes cannot be allowed to send traffic because of a violation. 

This solution involves a lot of work for an administrator. It is not always easy to find exactly what you are looking for within the system. Microsoft can do better in terms of security and offer solutions to deal with phising, BOMB and viruses.

I have been using this solution for two years. 

This is a stable solution. 

This is a scalable solution, especially if you make use of many Microsoft products. 

The technical support for this solution is really good. I would rate it a nine out of ten. 

The initial setup is very complex. 

This is an expensive solution. 

We did evaluate other options including Zimbra. 

I would rate this solution a nine out of of ten. 

The most valuable feature is brand use.

Some of our clients such as banks are always concerned about storing their data in the cloud. Cloud security is always a concern and the solution can always increase their security.

I have been using the solution for six years.

The solution is stable.

The solution is scalable.

The technical support is always good.

The initial setup is straightforward and easy to configure.

We implement the solution for our clients.

I give the solution nine out of ten.

For our clients that have security concerns regarding storing their information in the cloud, I always recommend Microsoft Exchange On-Prem products.

Depending upon each project, we can have thousands of people working on this solution.

The primary use case of the solution is mainly used for our email conversation, specifically for minutes of meeting or to propose a solution.

The most valuable features of the solution are the security of the email flow, the primary security, having a dedicated, consultative space where if I send an email from a billing app or from a browser or anywhere, it gets stored in consultative space, and some of the end users features such as Word solution.

Technical support can be improved by shortening the response time and increasing their knowledge. The solution can improve the integration with mobile applications.

I have been using the solution for over ten years.

The solution is stable.

The solution is scalable.

The technical support is completely based on how we connect with the support team. I would say they just follow the ticketing process. I do have mixed feelings because it's completely based on the engineer allocated to my ticket. Depending on who you get some are more knowledgeable than others.

Neutral

• Technical support can be improved by shortening the response time and increasing their knowledge.

The initial setup is straightforward and is definitely easy. Anyone with basic IT knowledge should be able to do it.

I would say the solution is reasonable and affordable. Compared to the competitors, I would say it gives you a lot more functionality and is easy to integrate with other applications and tools. I give the solution ten out of ten for pricing.

I give the solution nine out of ten.

We currently have between six and seven thousand daily users.

The solution 

The solution doesn't require any maintenance. The solution is a cloud platform and everything is taken care of by Microsoft, so there is no maintenance required. It's maintenance-free.

I recommend the solution. As soon as you know what your needs are, you can go ahead with Microsoft Exchange Online. You don't need any demonstration of features, and you don't need to do any POCs.

I think the solution is pretty reasonable in what it does. In terms of mobile applications, that is Microsoft Outlook for Android and iOS integration, which can make some integration to Microsoft Teams application, which is already prospected in the desktop application. If they can have it in mobile application also, that would be good. But as a solution, I couldn't think of any new features that are required presently.

We use this in addition to Office 365 in order to have our user mailboxes on the cloud.

From a user's perspective, this solution enables them to access to their mailbox from anywhere and their mailbox size is as big as 100 gigabytes so they never run out of space. 

This solution makes it very easy to receive and detect problems about the mail flow and offers very good reporting. In general, it's very easy to manage the organization's mailboxes.

When we need to purchase additional licenses for additional users, the process is slow. 

We would like to have a single point of view or pane where we can manage all of our infrastructure. 

I have been using this solution for six years. 

This is a stable solution. I would rate it a four out of five. 

This is a scalable solution. I would rate it a five out of five. 

The deployment of Exchange Online only was very easy and was completed within a week. The full setup and migration of on cloud and on-premises infrastructure is still in progress but this is not due to difficulty. 

The return on investment is very good. I would rate it a five out of five in this regard. 

The pricing for this solution is good. We renew our contract every three years. I would rate the pricing for this solution a three out of five. 

I would rate this solution a nine out of ten. 

Microsoft Exchange Online is a robust mailing solution.

The most valuable features of Microsoft Exchange Online are spam filtering, 50 GB of email storage, good integration with Outlook, and ease of management.

I have been using Microsoft Exchange Online for approximately five years.

Microsoft Exchange Online is scalable.

We have approximately 80 clients using this solution.

The support could improve their response time and sometimes the phone lines are not clear because of static or noise. However, the agents are knowledgeable and very helpful.

I rate the support from Microsoft Exchange Online a four out of five.

The initial setup of Microsoft Exchange Online is straightforward. It took approximately one hour to deploy for clients.

We have three people that do the deployment and support of Microsoft Exchange Online.

The licensing cost increased at least 15 to 20 percent recently and it would be helpful for them to be reduced.

I would recommend this solution to others.

I rate Microsoft Exchange Online a nine out of ten.