Microsoft Exchange Online Reviews

This product provides us with a secure login and enables us to gather information from our users. We are resellers and I'm a key account manager. 

The design is intuitive and better than the solution we had previously used. Once it was configured it was very easy to use. 

This is a single solution and if it's the first time you've used Exchange, it's extremely difficult to get users onboard because it's much more complicated than you'd have with 365, for example. 

We've only just started using it, it's been a week. 

The solution is stable. 

The solution is scalable, we have around 100 users. 

The initial setup was complex and took us around two weeks. We deployed in-house; it's in the cloud so there's no maintenance required. 

The problem is that it's a little complicated when you first start using it. It's important to read up about it and figure out whether it's the right solution for you. 

I rate the solution seven out of 10.

We use SharePoint and Active Directory, meaning that all telecom users and customers are authenticated. We use it as a gateway.

Microsoft Exchange Online is very simple and easy to use.

For non-technical people, some configurations might be a little bit difficult. We can use it on our laptops or our portable devices like mobiles and others gadgets, but we have had repeated problems with syncing. That is, when using different gadgets and devices, there are issues with syncing. The configuration could definitely be improved.

Technical support is needed for any log-in credential problems and other related issues.

I've been using it since 2008.

It is scalable. We have around 16,000 users in our company.

There are no problems with the installation, but when you finish the installation and get to the authentication part of the log-in, there may be problems. It needs improvement.

A team of not more than ten is needed for deployment and maintenance.

We have yearly licensing costs.

I would rate Microsoft Exchange Online at eight on a scale from one to ten.

I don't use all the features of Microsoft Exchange Online. The product helped me solve my issue related to the storage size needed for backup every time.

Microsoft Exchange Online Microsoft is a useful tool for Microsoft Teams and scrum planning.

I feel that there is a need for improvement in the product, considering that there are some concerns with the tool's integration capabilities.

I have been using Microsoft Exchange Online for three years. My company has a partnership with Microsoft.

Microsoft Exchange Online is a stable product. Stability-wise, I rate the solution a nine out of ten.

Scalability-wise, I rate the solution a nine out of ten.

Around 600 people in my company use the product.

My company has not planned to increase the use of the solution.

The product's initial setup phase was straightforward.

The solution can be deployed in a week.

My company requires people with some IT knowledge to handle the product's deployment and maintenance processes.

My company's in-house team deals with the product's installation process.

My company needs to make monthly payments towards the licensing costs attached to the product. I feel that the price of the product is affordable.

My company chose Microsoft Exchange Online over other products since we have a partnership with Microsoft. For our company's business uses, Microsoft helps save costs and offers good support.

The feature of Microsoft Exchange Online I found to be the most beneficial for team collaboration stems from the integration capabilities. Microsoft Exchange Online can integrate with products like Microsoft Teams or Windows Live.

I have seen that Microsoft Exchange Online's dashboard ensures the aggregation of all the integrated items in a single interface. I think my company has to order Microsoft Teams and apply for it separately to be used on a product like Microsoft Exchange Online.

The security and compliance features of Microsoft Exchange Online have impacted our company's business operations as it is a good tool for business needs, and I haven't seen any major issues with it in any of the items provided. I have also not had any negative reviews or complaints about the product from our company's teams.

I use the solution's calendar functions for my scheduling needs. but I don't know how it offers any support.

The tool's integration capabilities were used for the benefit of the management of the areas attached to the solution from a single place.

I rate the overall tool a nine out of ten.

We use Microsoft Exchange Online for emails.

The most valuable feature of the solution is its integration with Microsoft Outlook and Microsoft Teams for shared calendars.

The solution’s technical support could be improved.

I have been using Microsoft Exchange Online for two to three years.

We haven't faced any issues with the solution's stability.

I rate Microsoft Exchange Online an eight out of ten for stability.

The solution's technical support is sometimes helpful and sometimes useless. It depends on the agent that is working on your case.

I rate the solution’s technical support a six or seven out of ten.

Neutral

I previously worked with the IBM Domino mail system. Compared to the on-premises model of Microsoft Exchange Online, the IBM Domino mail system's maintenance and administration upgrades were less complicated.

It wasn't difficult to migrate the solution from on-premises to the cloud. It took us around one week to migrate from on-premises to the cloud because we don't have that many mailboxes.

We are Microsoft partners. We bought some licenses, and some are within our package or partnership with Microsoft.

Earlier, we had the solution on-premises, and then we migrated to the cloud. The solution helped with the planning and time management within our organization by providing everything that Outlook offers to end users, including email and calendar.

The solution does not provide 100% security, and some emails are still detected as malicious by our other endpoint security solution. Microsoft Exchange Online does not require any maintenance from our side.

Overall, I rate the solution an eight out of ten.

The solution is basically for access and it provides the ability to just receive and send emails. It also works with calendars and contacts and all of that.

The solution works very well. It's one of the best options available. The access it provides is good. 

It has an easy initial setup. 

Technical support is helpful.

It is scalable.

The solution is quite stable. 

It has okay pricing. 

We'd like to have the ability to recall emails on the web. I'm not sure if that is available yet.

I haven't used the solution for too long and need more time to see if other improvements are needed.

The cost could be a bit lower.

We've had clients complain about some aspects of Microsoft Bookings. It would be great to have an opinion platform back on Bookings. 

I've been working with the solution for six months. 

The solution is stable. The only thing that is not so stable is Microsoft Teams. However, Exchange has good reliability. It doesn't crash or freeze. 

I love the scalability. I like that I can start wherever I am and scale up or down. I love the flexibility it gives us.

We have about 50 people on the solution presently. 

Technical support is great. I've raised some requests, and they were helpful and responsive. 

We did not previously use a different solution. 

I took part in the implementation process. The initial setup is pretty straightforward and simple. 

The deployment didn't take more than an hour. 

We have two administrators that are global admins. We have one admin that is specifically for Exchange. 

The pricing is fine. I've discussed this with customers, and they have found the price point to be fair. When you compare it to others, like Google, it is competitive. If it could be lower, of course, it would be ideal.

The solution costs $12 to $16 per user per month. 

I currently support Microsoft products. I don't sell Microsoft. They also have my test environment, where I test a few things.

Everything is available in the documentation. It's a great solution. Everything you need is there.

Overall, I'd rate the solution nine out of ten. There's always room to improve still. 

We use the solution to manage calendars and the entire online and on-premises suite. It is used in large corporate banks.

One of the important features is the collaboration tool used in Office 365. The security and DLP mechanisms are also quite good.

The solution’s pricing could be better.

I have been using Microsoft Exchange Online as a reseller for three to four years.

The collaboration speed has some issues, but it is stable.

I rate the solution’s stability an eight-point five out of ten.

The solution is scalable. When you reach certain volumes, the default limits on the packages essentially allow you to use the full spectrum anyway. 

The solution’s packaging makes it difficult to scale to the enterprise level without significantly upgrading the packages and negotiating higher limits on certain things, such as API calls, to accelerate data transfer.

Around 3000 users are using this platform.

I rate the solution’s scalability a nine out of ten.

Microsoft technical support is making some improvements, but it can still be time-consuming to get an answer to a basic question. I often find it easier to troubleshoot the problem myself.

The initial setup is straightforward and takes around a week to complete.

Exchange Online deployments can be complex, especially when migrating existing data from on-premises to the cloud. Much planning and preparation is involved, and the process can be lengthy.

The product is expensive and has an annual subscription.

It's difficult to compare Exchange Online to other solutions because of its unique feature set and collaboration capabilities. For example, Google SaaS is quite limited compared to Exchange Online.

We require a full-time team of four or five engineers across different divisions to look after this solution.

I recommend this solution. You’ll find it difficult to find a better solution with all the same features at the same price point. Most other competing solutions don't have the same feature set for the price. 

Overall, I rate the solution an eight out of ten.

We primarily have it for our customers. We primarily use the solution with mobile access, and it's just for having the ability to send and receive emails. It also works with calendars and contacts. 

The solution generally works well. We can send and receive emails just fine. 

It is useful and easy to use. 

The initial setup is straightforward. 

It's scalable.

The solution is stable.

Technical support is great.

The solution offers great documentation. 

We'd like to have the ability to recall emails. 

I've just used it for six months and am still working to understand the general landscape.

The pricing could be a bit lower. 

Certain items have been removed from Mircosoft Booking. They should re-add the capabilities it had before. 

I've been using the solution for six months at this point. It's been less than a year. 

The stability of this solution is pretty good. We do find, however, that Microsoft Teams is unstable. Exchange, so far, has been great. 

This solution is definitely scalable. We haven't had any issues at all. I love that I can start with what I actually need and scale up or down as needed from there. 

Right now, we have about 50 people on the solution. 

Technical support is great. We're happy with its capabilities. There is also useful documentation that can help users understand the solution. 

We are not using any other solutions. 

The setup is pretty straightforward. It's not overly complex. It just took about an hour to set up everything. We simply had to go through some documentation. After we did that, it was very easy.

We have two administrators that can handle the management. They are global Microsoft admins. We also have an Exchange admin specifically. 

The pricing is fine. I've had similar conversations with my customers, and we've found the cost is fair. However, if it could be lower, that would be a plus. 

The cost is around $12 to $16 per user.

I'm an end user. We also currently support Microsoft products. 

Everything is available in the documentation, and there is great support. It's worth the price, and other users would enjoy having it.

I'd rate the solution nine out of ten. 

We use this in addition to Office 365 in order to have our user mailboxes on the cloud.

From a user's perspective, this solution enables them to access to their mailbox from anywhere and their mailbox size is as big as 100 gigabytes so they never run out of space. 

This solution makes it very easy to receive and detect problems about the mail flow and offers very good reporting. In general, it's very easy to manage the organization's mailboxes.

When we need to purchase additional licenses for additional users, the process is slow. 

We would like to have a single point of view or pane where we can manage all of our infrastructure. 

I have been using this solution for six years. 

This is a stable solution. I would rate it a four out of five. 

This is a scalable solution. I would rate it a five out of five. 

The deployment of Exchange Online only was very easy and was completed within a week. The full setup and migration of on cloud and on-premises infrastructure is still in progress but this is not due to difficulty. 

The return on investment is very good. I would rate it a five out of five in this regard. 

The pricing for this solution is good. We renew our contract every three years. I would rate the pricing for this solution a three out of five. 

I would rate this solution a nine out of ten.