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Microsoft OneDrive for Business pros and cons

Vendor: Microsoft

4.2 out of 5

34 reviews
94% willing to recommend

Pros & Cons summary

Microsoft OneDrive for Business offers seamless file sharing with online storage and collaboration, integrated with Office 365, providing scalability, security, and no additional costs. While its cloud-based model enhances user experience and storage, issues like hacking risks, lengthy sharing links, login retrieval problems, sub-folder privacy, and inadequate support reduce effectiveness. Buyers should weigh these pros and cons, considering technical challenges that could impact sensitive data management and overall user satisfaction.

Buyer's Guide

Get pricing advice, tips, use cases and valuable features from real users of this product.

Prominent pros & cons

PROS

Microsoft OneDrive for Business is easy to set up and allows seamless file sharing without additional hardware.

The ability to modify files online while keeping them stored in the cloud is highly valuable, eliminating the need for downloads before edits.

It integrates well with Office 365, enabling collaboration, document sharing, and automatic syncing with workstations to back up data regularly.

Microsoft OneDrive for Business serves as a robust central hub for document storage and sharing, accessible from virtually anywhere.

It is included with an Office 365 subscription at no additional cost and offers reliable scalability and excellent backup capabilities.

CONS

Security concerns exist with storing sensitive information as it may be prone to hacking.

The website has login issues and sometimes documents cannot be retrieved.

Sharing files with people outside the organization is challenging, often resulting in difficulties if the sharing process is not understood clearly.

Recent functionality changes have made Microsoft OneDrive for Business more confusing to use.

The initial setup is clunky and not straightforward.

Microsoft OneDrive for Business Pros review quotes

MA

Geophysical Analyst at GMA Proyectos Siglo XXI C.A

Mar 31, 2018

It was extremely easy to setup.

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DO

Personal docente at Universidad Politécnica Territorial del Estado Aragua "Federico Brito Figueroa"

Aug 7, 2018

The most valuable feature is to be able to modify the file online and keep it stored on the cloud, since it is not necessary to download it to make modifications.

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Founder at SDWAN Clan

Jul 19, 2020

Being able to use OneDrive as a mapped drive in Windows Explorer is the most valuable feature. Rather than using OneDrive on a browser, you can also open up the Windows Explorer and I can see the file structure in the normal format.

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Microsoft OneDrive for Business

Free Report: Microsoft OneDrive for Business Reviews and More

Learn what your peers think about Microsoft OneDrive for Business. Get advice and tips from experienced pros sharing their opinions. Updated: January 2026.

881,082 professionals have used our research since 2012.

IT Officer at a manufacturing company with 201-500 employees

Jul 20, 2020

With this solution, the sharing of documents if very easy to do. There's a lot of collaboration you can do with your colleagues.

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reviewer1179735

IT Business Relationship Manager at a energy/utilities company with 10,001+ employees

Jul 23, 2020

One of the good features is that the users are not even aware that they're using it.

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reviewer1324338

Chief Executive Officer at a tech services company with 11-50 employees

Jul 29, 2020

It's quite easy to use and then of course it is quite well integrated to the rest of Office 365.

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reviewer1361028

Information Security Manager at a tech services company with 501-1,000 employees

Aug 5, 2020

The feature that I have found the most valuable is that Microsoft OneDrive works with any Enterprise Cloud Solutions Office app. You can edit a document on the cloud, share documents with your colleagues, and monitor changes. You can access your work almost anywhere. You can also sync Microsoft OneDrive with your workstation so that whatever you are working on gets automatically backed up to the cloud at regular intervals. So even if your system crashes, you still have a copy of your documents in the cloud, which I found very useful.

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IT Analyst at a legal firm with 501-1,000 employees

Sep 21, 2020

It is good as a central hub for the storage of documents and sharing among team members.

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Contact Center Consultant at okiBoe Group

Sep 21, 2020

It helps you keep organized.

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reviewer1269924

Non Medicaid Service Coordinator at a healthcare company with 11-50 employees

Sep 21, 2020

It's pretty easy to learn. Once someone taught me, I was able to navigate it quite easily.

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Show 8 more reviews (out of 18)

Microsoft OneDrive for Business Cons review quotes

MA

Geophysical Analyst at GMA Proyectos Siglo XXI C.A

Mar 31, 2018

I would advice not storage sensitive information since it could be prone to hacking.

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DO

Personal docente at Universidad Politécnica Territorial del Estado Aragua "Federico Brito Figueroa"

Aug 7, 2018

An online video player would be great, since sometimes you have to download the video to play it.

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Founder at SDWAN Clan

Jul 19, 2020

If I want to pick out certain criteria of pictures, Google enables me to do that whereas OneDrive is a bit sort of flaky.

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Microsoft OneDrive for Business

Free Report: Microsoft OneDrive for Business Reviews and More

Learn what your peers think about Microsoft OneDrive for Business. Get advice and tips from experienced pros sharing their opinions. Updated: January 2026.

881,082 professionals have used our research since 2012.

IT Officer at a manufacturing company with 201-500 employees

Jul 20, 2020

The online application is quite limited, for this and other Office offerings.

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reviewer1179735

IT Business Relationship Manager at a energy/utilities company with 10,001+ employees

Jul 23, 2020

The user interface sometimes fails and when it cannot connect, it does not give the reason why.

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reviewer1324338

Chief Executive Officer at a tech services company with 11-50 employees

Jul 29, 2020

The file structure insight could be made more flexible like for creating more flexible folders.

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reviewer1361028

Information Security Manager at a tech services company with 501-1,000 employees

Aug 5, 2020

The area that can be improved is to be able to share easily with folks outside the organization and with folks who don't have an office account. Sometimes, when you send a link, you might have some form of repetition. If you don't know how to share it properly, whoever you are sharing it with will have issues using it. Also, the link that you use to share a document can be made a bit shorter. It doesn't have to be long. Typically, when you want to share a document, it has everything, such as the name of the organization, SharePoint, etc. A short URL will be easier to use, and it will just make life easier, especially because a lot of people are now going mobile. I'm not sure if there's a mobile version of Microsoft OneDrive, similar to Google Drive. If they don't have a mobile app, it would also be nice to have a mobile app because that would help in checking out your documents. It would be easy to check your documents on the go on your phone.

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IT Analyst at a legal firm with 501-1,000 employees

Sep 21, 2020

Recent functionality changes have actually made the product more confusing to use.

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Contact Center Consultant at okiBoe Group

Sep 21, 2020

Support has not been the same since the beginning of COVID lockdowns.

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reviewer1269924

Non Medicaid Service Coordinator at a healthcare company with 11-50 employees

Sep 21, 2020

The solution has sub-folders, which are visible to various team members. If you want to ensure the information is private, you would need to have a certain level of seniority in the office.

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Show 8 more reviews (out of 18)

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OpenText Content Management vs Microsoft OneDrive for Business

Box vs Microsoft OneDrive for Business

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Dropbox Business - Enterprise vs Microsoft OneDrive for Business

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