Microsoft Power Automate Reviews

We are using Microsoft Power Automate for RPA.

We assessed the functionality of Microsoft Power Automate in streamlining repetitive processes that required human effort. Specifically, we discovered that the process of completing online loan applications for our customers was a prime candidate for automation. With Microsoft Power Automate, we were able to automate this process, enabling a single individual to log in to up to twenty loan applications. However, if we needed to scale up to two hundred applications per day, we would have required ten individuals to manage this process manually. With this solution, we were able to achieve this with only two people, as the software facilitated logging into the application master and extracting data directly into an Excel file, which could then be easily uploaded and processed within minutes. It has improved our organization's efficiency.

The most valuable feature of Microsoft Power Automate is the many functionalities, and ease of use. We had summer interns from college in their second year of engineering and they were able to start the building process quickly within a day.

More OCR and AI capabilities are needed to improve the solution. Other solutions have better features, such as Blue Prism and UiPath.

In a future release, they should add the running of multiple clients on a single machine. This is a critical feature. If not it requires multiple machines to run operations.

I have been using Microsoft Power Automate for approximately a year and a half.

I rate the stability of Microsoft Power Automate an eight out of ten.

We are not a large organization. We have approximately 10 clients using the solution.

The people who use the solution are back-end processing engineers.

We are considering increasing usage in terms of processes rather than personnel. Specifically, we are exploring automation for certain quick and simple processes, such as transferring data between Excel spreadsheets and performing calculations.

The solution has been scalable in our usage.

I rate the scalability of Microsoft Power Automate an eight out of ten.

We have standard support and it has been decent.

I rate the support of Microsoft Power Automate an eight out of ten.

It took us about fifteen days of training for our people to have the solution up and running. It was simple.

I rate the initial setup of Microsoft Power Automate a nine out of ten.

Initially, we relied on a third party for the proof of concept and comparisons. However, we eventually transitioned to completing the implementation in-house.

Our process or not complex and we used three people for the implementation.

Initially, we had a Microsoft account for Office 365. Later, we discovered that our license included access to Power Automate at no additional cost. There was a small fee for additional features, but it was negligible compared to the benefits. There are not any additional fees required to use the solution.

If we had purchased a UIPath or Blue Prism, it would have cost us a minimum of $10,000.

I rate the price of Microsoft Power Automate an eight out of ten.

We evaluated Blue Prism but we choose Microsoft Power Automate because it best suited our needs.

It is important to follow the typical software implementation methodology for Microsoft Power Automate. If .NET resources are available, you don't need to look outside. They can learn the software quickly and deliver it.

I rate Microsoft Power Automate an eight out of ten.

We have been very happy with the solution it is not costing us a lot and we can do the implementation in-house.

Microsoft Power Automate has helped one of my clients to update a SharePoint list automatically. There was no need to open the SharePoint list every time and update it. Instead, a flow that runs and updates it.

The most valuable feature of the solution is that it easily integrates with Azure DevOps.

We need to buy a premium license for Microsoft Power Automate because some features are only available for premium licenses. It would be really helpful if Microsoft offered some premium features in the standard version. Instead of bringing everything to the standard version, it would be really helpful if Microsoft classified one or two important things as standard, which are regularly worked upon.

The solution's licensing model is very complex and not straightforward. The licensing model needs to be reviewed and changed. Sometimes, Microsoft Power Automate's portal becomes a little bit slow.

I have been using Microsoft Power Automate for one year.

I rate the solution a six out of ten for stability.

I rate the solution a six out of ten for scalability.

The solution's technical support responds generically, but we would need some issue-specific responses.

Neutral

On a scale from one to ten, where one is difficult and ten is easy, I rate the solution's initial setup a five out of ten.

The solution's implementation takes only a few minutes.

On a scale from one to ten, where one is cheap and ten is expensive, I rate the solution's pricing two to three out of ten.

We have benefits with Microsoft Power Automate, like automatically updating records when they pop up. I would recommend Microsoft Power Automate to other users because it easily integrates with other Microsoft products, which is one of the big benefits to us. Microsoft Power Automate is easily acquirable.

The solution's licensing model is very complex. Compared to other RPA tools, Microsoft Power Automate is easy to work with. Other RPA tools are bought at a higher price, but Microsoft Power Automate is not very expensive.

Overall, I rate Microsoft Power Automate a six out of ten.

We mainly use it in connection with our drug inventories. We use Power Automate to import the files we get from various wholesalers. We also check the prices in our back office.

We are a pharmaceutical compounds organization and also get prescriptions. We have a portal where GPs and doctors can prescribe patients. At the moment, we are looking to put more data into the database so that we can see some statistics from Power BI.

The solution has saved us hours of work. The solution does the work instead of employees.

We are looking for more data integration with various resources. Our plan is to have a deeper look at it in November when we are in Seattle for the two conferences. We would like to consolidate the data from various sources and extract it in order to analyze it. We used an RPA tool and looked at the ML part of it as well. 

I would like to see better data integration with different sources. 

I have using Microsoft Automate for a year and a half. 

It is a stable solution. I rate the stability an eight out of ten. 

It is a scalable solution. Presently, three to four hundred users use the solution and all our clients are small organizations. I would rate it a seven out of ten. 

The technical support team is good. 

Positive

The initial setup is moderately straightforward. The deployment takes a week's time. I would rate the initial setup a seven out of ten. 

The deployment is done by consultants. 

The solution's price is reasonable. I rate the pricing a five out of ten. 

I recommend the solution but I would advise people to get a consultant even if they know someone who has knowledge of Microsoft Power Automate, as it is the fastest way to automate it. I would rate the overall solution a seven out of ten. 

We can automate cloud flows using the product. We can use desktop flows in the product as an RPA tool. If we are working on any enterprise application like SAP, we can automate it using the tool. Power Automate Desktop is a relatively newer solution compared to UiPath.

The solution helps us save money and time. We automate the rule-based and repeated tasks that we do on a daily basis.

Every organization uses Microsoft products. Daily tasks and other basic Excel-based tasks can be easily done using the tool. AI Builder is a good add-on. We can very easily do some AI automation using it.

The tool must be more stable. It should also provide more integration with other applications.

I have been using the solution for one year. I am using both the on-premises and the cloud version of the solution.

Power Automate is not that well-established and stable.

UiPath is more scalable than Power Automate. We have a good team developing flows on Power Automate. The product is available for everyone in our organization. More than 2000 or 3000 people might be using the tool in our organization.

It is relatively easy to deploy the solution when it is part of the license we buy for the organization.

The product’s maintenance is handled by a separate support team in our company. Maintenance is needed only when an application does not work or if there is any movement in the cloud.

The product is cost-effective if we utilize the complete Microsoft package. Power Automate is comparatively less costly than UiPath.

UiPath is more stable than Power Automate. UiPath has Orchestrator from where all the processes are monitored, triggered, or scheduled. This feature in UiPath is far better than Power Automate. Power Automate does not have a very good orchestrator or control room to see all the processes which are running. If an organization needs a long-term solution, it might choose UiPath.

Power Automate is improving, and it can be a good solution in the future. Power Automate is a good tool. An organization should definitely leverage the tool if they use Microsoft’s environment. It is a good add-on. We are using many Microsoft products like Power BI. Overall, I rate the solution a seven out of ten.

We use the solution to automate internal processes like leave applications.

The solution is relatively easy to use and cost-effective. It is also easy to learn and understand. It is part of Microsoft 365, so it's free. Additionally, it is easy to integrate Microsoft Teams with the solution.

The UI of the solution is not so good. Power BI's reporting functionality should be improved. 

The next release should include more functionalities and better reporting.

I have been using the solution for three years.

I rate the stability an eight or nine out of ten.

I rate the scalability a seven or eight out of ten. Around 50 people in the organization use the solution, including five to seven administrators, 30 to 40 engineers, and nine to ten sales and marketing staff.

Previously we used Google Suite in collaboration with many other solutions. We needed it for process automation and for creating electronic signatures. It required us to subscribe to multiple solutions. However, we wanted only one or two platforms. So, we switched to Microsoft.

The solution is not so difficult to deploy. The deployment takes up to two hours. I could deploy the solution myself. One engineer is enough for the maintenance of the solution.

The solution is free with Microsoft 365.

I would recommend Microsoft Power Automate to those who use Microsoft 365. We search the instruction manual, FAQs, and other online documents when we face issues with the solution. Overall, I rate the product a nine out of ten.

My client used it for very basic Excel file manipulation. The data was sent through the API to an ERP system. For that purpose, it worked fine, but I don't think it's the right type of solution for those things. It comes as a part of the Microsoft suite, which makes it an easy sell.

On the governance side, there isn't enough documentation on how to govern Power Automate. People just build bespoke automation, which then becomes a problem point for different companies. You might have heard lots of horror stories about Power Automate where people didn't develop according to the standards, and then it came back and gave them grief. There should be more documentation on governance and how to control it at the enterprise level. 

I've been using it for a couple of years. I last worked with it about six months ago.

I'd rate it an eight out of ten in terms of stability.

I'd rate it a six out of ten in terms of scalability. I find other tools easier.

It suits small, medium, and enterprise customers. It's a part of your Microsoft suite anyway.

I didn't have to call anyone.

It's simple.

It comes with the Microsoft suite. I'd rate it an eight out of ten in terms of pricing.

It's more suited for localized automation rather than enterprise automation. It doesn't have the right governance to do enterprise automation. It's more suited for individuals, not for groups.

Overall, I'd rate it a seven out of ten.

Our company uses the solution to process insurance claims and related activity. We have around 80 developers and three administrators. Depending on clients' needs, we might scale in the future. 

The solution is really easy to use compared to other tools. 

The western license is fantastic.

The solution integrates more easily and with more tools than Automation Anywhere. 

There are frequent version updates and that impacts different algorithms so we have to adjust our code. 

The solution should include connectors and DevOps capabilities with its standard package. 

I have been using the solution for three years. 

The stability is good so is rated a nine out of ten. 

The scalability is good with no doubts. 

We have been developing on Microsoft's data products from beta release onwards. They bought and merged an automation company into their product so we know the different methods. We diagnose things and that feedback ends up inserted within very big containers. 

Technical support is good but their response times are slow. 

The setup is straightforward. 

We implement the solution in-house. 

Our typical use cases can be handled by two or three developers and take about six to eight weeks to implement. 

First, we create the DDS. Then, we create software flows, standards, and login processes. We add efforts, exceptions, vendors, record reviews, and testing. Finally, we perform UAT and production. 

The pricing is reasonable and the western license is fantastic. 

They have a premium service that includes connectors and the SQL server sanitizer team. If they change this service to be standard, then pricing will be even better. 

We also use Automation Anywhere but there is some maintenance involved. 

The solution integrates with other tools better than Automation Anywhere. 

The solution is a good product. It integrates well with apps, virtual agents, and other tools. It has all the capabilities of Microsoft and Windows. 

I rate the solution an eight out of ten. 

I was in an insurance company prior to joining this new company, and I developed complex robots for claims processing and policy insurance. I also worked on several other processes such as interacting with APIs and downloading SharePoint reports. It was difficult to download the SharePoint report, but I did an integration in SharePoint to download the data and upload it into the local database system. So, I have created complex robots with WinAutomation.

WinAutomation is very handy to use, and it has the power to interact with multiple systems, such as SAP, Oracle, or .NET systems. It's very useful for API integration. We can also interact with the data by using wildcards and other patterns. So, there are plenty of things that are good.

There should be a comprehensive or enterprise level of application to provide the cognitive AI, and there should be orchestration so that I can control all the robots on one station. The other tools are currently providing these features. So, hyper-automation integration should be done, and it should have cognitive AI.

One drawback of WinAutomation is that it doesn't work properly on the Internet Explorer or Edge browser. On the older version of Internet Explorer or Edge, it sometimes doesn't give proper selectors while selecting the fields. I had a lot of difficulty in that area, and I want them to improve that in WinAutomation.

They should have a comprehensive platform to help the community. They should have blogs. They had a community before, but they discontinued that. Microsoft has developed a community for any support required for its product. WinAutomation should also have that.

I've been using this solution since 2015, so it has been about eight years.

It's stable. It's very good. We had been running this product for seven years, and we had developed around 300 and more processes within one organization. So, there was stability. 

Initially, in 2016 or 2017, when WinAutomation was not yet acquired by Microsoft, we were having some technical issues for which I sought support from their technical team. Later on, we didn't require any support from them. We used to handle any technical problems with it from our side. I'd rate their support an eight out of ten. They were good.

Positive

It was very good. It has been very handy, and it didn't take much time for the setup. It was very easy to set up various things.

The deployment duration completely depends on the process. It depends on how long a process is. When we were developing robots in production, it didn't take much time for us to deploy them. It was very easy for us.

We had around four people at the time, and the number kept increasing. We were providing comprehensive services, so we were managing the development and engineering jobs all together at once.

Comparatively, WinAutomation is cheaper than the other automation tools. When we purchased the license, it was around $50 or $60 per user most probably per month.

I'd definitely recommend using WinAutomation. It's very affordable, and it's durable. It gives the long-term usage scope in the organization.

Overall, I'd rate WinAutomation a seven out of ten. They have to work hard on this one. Right now, there is no competition for WinAutomation in the market. They should work on the product more.