What is our primary use case?
I was using this product to create a basic workflow and trying to integrate it with Outlook.
We use it along with Microsoft Power Apps to help identify and automate tasks. We have many tasks in Outlook, SharePoint, Calendar, and Teams, and we use Apps to manage the tasks.
We are also using a feature in Microsoft Power Apps, which is the productivity backup
What is most valuable?
It has some basic components that are able to communicate with different platforms within Microsoft.
The interface is simple and it's easy to use.
It servers our purposes in bringing together all types of applications, being able to automate them with the right intelligent output from the data that we plugin.
What needs improvement?
While using this solution, we found it to be basic.
The integration with other applications can be made simpler. That said, it has almost everything in it.
For how long have I used the solution?
I have only been using Microsoft Power Automate for a couple of weeks.
We were using an older version. A version from when it was first released, to help with the learning process.
What do I think about the stability of the solution?
What do I think about the scalability of the solution?
Microsoft Power Automate is scalable. We have a very large organization with at least 70 people who are using this solution.
Recently we have engaged with Microsoft to conduct a four or six-week training period. During the training session, there were approximately 180 participants.
How are customer service and technical support?
I have not contacted technical support from Microsoft.
They do have support on their website and have documentation available for learning through the portals, which is very helpful.
Which solution did I use previously and why did I switch?
I have experience with UiPath for RPA. I am leading and heading a small team that is building automations, and we have been primarily working on UiPath for this.
How was the initial setup?
The initial setup was simple.
It only took a few minutes to deploy.
What about the implementation team?
I completed the installation on my system myself.
What's my experience with pricing, setup cost, and licensing?
I am not aware of the recent pricing model, but during the time that I was using this solution is was reasonable.
They have certain options that are available at a minimal cost and I am sure that if you buy more components of the Power platform then there are certain pricing models that are catered to the needs of all kinds of companies.
What other advice do I have?
What happens in the Microsoft platform is that users cannot be self-sufficient with one product. You require Power Automate, PowerBI, Power Apps, and different components of the Power platform. If you have the entire set of applications then things become easy, and they can rate this tool highly. If, however, they don't have all of the tools, then the capability is reduced.
We have plans to continue using this solution in the future. We will continue by integrating all of the Microsoft components. This is very helpful, and we can also use different platforms for different clients.
This is definitely a product that I can recommend.
I would rate this solution a seven out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.