Microsoft Power Automate Reviews

The primary use case of this solution is for process automation.

With regards to the process on the server-side, you are giving the client the opportunity to run from a very small deployment and to take it from one office location to another, and globally.

The most valuable features of this solution are the cost and ease of use, it's very simple.

They have many, easy-to-use features.

When this solution is sold to the clients there is no automated process in place as many other RPA products have. I have to fully understand the product so that I can go over the processes with the client and all staff they may have. 

It would be good to record all of the processes and automate them.

The Kryon product has that option, where when you are doing something automatically it can record it on an AI interface. If they could have that feature included, it would benefit the client.

They need to come up with a little more on AI and precision discovery path to be able to record the processes.

I have been working with this solution for nine months.

This solution is scalable. It allows you to expand not only from one geography, but across as well.

I have not contacted technical support. I am not a part of the technical support, but an advisor. I have been asked to go in for implementation analyzing.

The deployment depends on the requirements of the client. For most of our clients, I recommend it in two processes.

A smaller process with approximately 50 users using it would take one and a half months to develop, depending on availability and time.

There is flexibility in pricing.

I studied five to eight different tools and narrowed it down to the two or three tools that I felt would suit our client's needs.

Some of the other products that were included in my narrowed down studies were Kofax, Automation Anywhere, and UiPath.

There is a very different approach when it comes to Kofax, and I wouldn't recommend UiPath because there is a lot of coding in terms of implementation. UiPath was one of the first ones to have the market and has now lost market share because there are too many available that are smaller, such as Kryon and Kofax.

One other solution that I am studying is NICE. I am trying to get a better understanding of it as an option for my clients.

I am a consultant who advises his clients about the solutions that are best for them. I make recommendations based on their requirements.

Clients have two options, one is the desktop solution and the other is an enterprise version.

For smaller clients what I recommend is to start with the desktop version. I ask them to try it out and if they think that it works in their organization and it's helping, they will get better ROI after proving it to them in the trial POC that I conduct. I have them try it out for six months to a year and then suggest they move to the enterprise version.

My philosophy is value addition. I have seen that with most of the products that we have purchased, we may use only 40% to 50% of the features. I want to change that and cause a disruption in the consulting industry. What I want to do is recommend products to my clients where I see value addition and minimum utilization of features and functionality of the product to 80%.

It's a very different approach and very difficult for clients to understand at first. I am using the years of experience that I have and doing what is in the best interest of the client.

My advice would be not to go directly to process robot. Instead, try the desktop version with smaller processes, small implementation, and get comfortable with it first. 

Start off small then go big. Going big is a huge investment if you are not sure.

Do it one step at a time. Get a few processes, try it out, develop the methodology of implementation, and make it a small mini project or a work in progress then decide. If you are in a hurry and you take a big bang approach without doing it systematically, however good the product is, it could be disastrous.

At the end of the day, this is going to cost you, not only in terms of dollars but in terms of time invested. You will be running with your production environment and existing systems, and there is going to be a lot of effort required to do this, so you have to be convinced that this works for you. Do a POC from three different vendors.

In terms of cost, ease of use, and comfort, I would rate this solution an eight out of ten.

I really like the built-in integrations with other applications like Teams. The product is also straightforward and easy to use.

Sometimes it can be difficult to share flows for multiple users to edit. So, it is a potential area of improvement.

For additional features, it would be helpful to have a more collaborative building of flows.

I have been using this solution for four years.

It is a stable solution.

I never needed customer support for this product. It is easy to use.

The initial setup is easy.

Overall, Microsoft Power Automate is an eight out of ten.

We use the solution to reduce costs by automating repeat processes.

The solution helps automate manual tasks and interacts with multiple applications.

Automation is the most valuable feature. We can do so if we want to automate the gateway process, such as tracking data from SharePoint, Outlook, or Excel.

The initial setup is complex and has room for improvement.

I have been using the solution for two years.

The solution is stable.

The solution is scalable.

The initial setup is complex. I give the initial setup an eight out of ten.

When accompanying customers, we discuss the license requirements. Based on these requirements, we suggest whether a per-user plan or multiple platforms per-user plan would be best.

I give the solution a nine out of ten.

The solution is easy to maintain.

Microsoft Power Automate is a cross-platform solution and I recommend it to others.

We use Microsoft Power Automate to automate everything, such as mailing, gathering data from a web scraping, and scheduling time.

The most valuable features of Microsoft Power Automate are the connectors, such as loops, which make things easier.

I have been using Microsoft Power Automate for one year.

Microsoft Power Automate is stable.

We have five people in my organization using Microsoft Power Automate.

I rate the technical support from Microsoft Power Automate a four out of five.

I rate the initial setup from Microsoft Power Automate a five out of five. The process took us approximately one day.

I rate the return on investment from Microsoft Power Automate a four out of five.

With our Microsoft Office 365 license, we are able to use Microsoft Power Automate.

I rate Microsoft Power Automate an eight out of ten.

The use cases include Power Apps and Power Automate. We have had use cases for scheduling meetings. We have also used it for HR onboarding solutions where document verification was done by using Power Apps and Power Automate.

I have sold both cloud-based and on-premises solutions.

It has a gamut of things. Power Automate is easy to configure. It is more for a citizen developer. It is low code/no code. It is one of the easiest tools when it comes to configuration. By default, we have a lot of Microsoft products on our laptops or desktops. So, it is very easy to configure the remaining products.

The OCR part or scanning of documents is missing.

I have been selling it for the past one and a half years.

It is stable.

I am definitely satisfied with their support.

Its initial setup is straightforward. It is very easy to set up.

The number of people required depends on the size of the project. It depends on how big a project is and what is the use case. It could be just a two-member team, and it could also be a ten-member team. It depends on the number of use cases that have to be automated.

Its licensing is flexible.

Power Automate is doing really well. It is a good solution. I would recommend it, but it also depends on a client's requirement.

I would rate it a seven out of 10.

I am the head of RPA solutions at my company where we implement this product for our customers. These are insurance companies that have legacy systems and prefer to keep their RPA off the cloud.

The product allows us to alleviate customer pain points by automating their data entry processes and enhancing archiving capabilities. We are able to minimize the delays of various claims and policies while improving data entry accuracy. We also offer them the ability to archive various communications to a variety of archiving portals such as SharePoint.

The program requires no code, making it very easy to implement various functions.

During their merger, some key functions were eliminated which no longer allows it to run independently from the cloud as a standalone for other companies. For example, options to schedule and trigger have been removed. It would be nice to have these capabilities back.

The flow and the connectivity between databases and so on is a bit complex as well.

We were using Softomotive for approximately three years until they were purchased by Microsoft where it was then merged under the umbrella of Microsoft Power Automate and we have been using this since - it has been about a year and a half since the merger. 

Overall, I would say that it is quite stable, but with the merger, we are not ready to move to the latest version until we can completely replace all of the old functions. I would say the product is 90% stable.

We require five team members to maintain the product and assist our clients.

The product is quite scalable. When considering extending more processes, features, machines, etc. it is a much cheaper and easier option.

We are still communicating with the Softomotive support team that we have been using prior to the merge and they are perfect. Microsoft is supportive as well.

Positive

The initial setup was straightforward and easy, especially in comparison with other RPA's such as UiPath or Automation Anywhere.

We are able to see high returns thanks to having few machines with minimal implementation costs. We are able to present our clients with their ROI upon completion of each project and they see ROI's as soon as their first month.

This is the cheapest option among competitors. 

You can choose to have the RPA with attendance at $40/month with add-on's totaling about $190. There are standalone options that require someone to run the process and there are fully automated options that are integrated within the cloud.

We were trying some open source solution, but it was not really reliable so we did not continue with it.

The actions and functions are much easier than other competitors.

I would rate this product an eight out of ten.

The most valuable feature is how much you can do with this solution.

Power Automate is too complicated - it forces you to go through extra tasks instead of streamlining your workflow. In the next release, I would like InfoPath to be re-included.

Tech support is hit and miss.

The setup is complex - it's confusing for IT workers, let alone ordinary users.

Power Automate is a separate license, so make sure that if you implement it, you have the appropriate license for all the users who will use it. 

I would rate this solution as seven out of ten.

We have the latest version installed. 

I like the scalability option and the simplicity, the way we can really use the interface to easily scale up. 

There should be more transparency when it comes to which features accompany the pricing, as there appear to be hidden features of which I am not aware. 

There are factors we must consider when scaling up, such as whether we are using full or partial features. Were I to buy an additional premium, another license, I would lack clarity what I could expect to get in exchange or whether the features would help me to scale up. This is why better transparency is important. 

Scalability can be improved and this is why it is key to know how the features can be integrated into the scalable solution.

I've been using Microsoft Power Automate for the past six months or so.

The ability to know how the various features can be integrated into the solution would improve scalability. 

I have not had occasion to contact technical support, so I am not in a position to comment on it. 

Installation was pretty easy, as we handled it through our office, making use of our office license.

There should be increased transparency about which features attend the pricing. 

We are customers of Microsoft.

There are more than 100 users making use of the solution in our company. 

I would definitely recommend this product to others for its ease-of-use. 

I rate Microsoft Power Automate as an eight out of ten.