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Director de Tecnologia at a tech services company with 1-10 employees
Real User
May 5, 2021
Easy setup, short deployment, very scalable
Pros and Cons
  • "The product is very scalable, robust, has an easy setup with a short-duration deployment and good technical support."
  • "There are some errors requiring support to correct and bugs and glitches should be addressed."

What is our primary use case?

Backup to local repository and replication to DR site.

What is most valuable?

A feature I have found most valuable with the application is  deduplication, compression and wan acceleration. 

What needs improvement?

There are some errors that we need support to correct. We would like the bugs and glitches to be fixed. 

For how long have I used the solution?

about three years.

Buyer's Guide
NAKIVO Backup & Replication
January 2026
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What do I think about the scalability of the solution?

The product is very scalable.

How are customer service and support?

The technical support for the solution is good. 

How was the initial setup?

The initial setup was easy. Deployment took a short time, although it was not carried out by me. 

What's my experience with pricing, setup cost, and licensing?

What other advice do I have?

The product is good. It is very robust. 

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
User
Apr 26, 2021
Good support, quick to deploy, clean management console, and supports various storage types
Pros and Cons
  • "Every new version has got some tweaks and improvements in stability and speed."
  • "In the future, I would like to see support for backing up data to more cloud platforms, besides Amazon."

What is our primary use case?

We mainly use Nakivo for Microsoft Office 365 backup, as well as for file backup.

It can do all of the promised features well and without any problem.

How has it helped my organization?

Nakivo is responsible for backing up all of our Office 365 accounts, and it works very well.

It has improved the organization of our data in the system. We have better security in terms of emails and documents, too. After we deployed it to a VMware environment, it worked almost instantly.

Nakivo comes with built-in storage but you can add almost any type of storage to it. This includes options like NAS, NFS, etc. It supports a lot of connection types for backing up to the cloud, and it is continuously growing.

Every new version has got some tweaks and improvements in stability and speed.

What is most valuable?

One of the most valuable features is the logical and clean mechanism behind the management console. It's easy to use, with a very clear and logical structure.

It compresses the backed-up data very well, and even after compression, from time to time, you can reclaim space from the backup repository without data loss. It's a very valuable feature.

The first time we set up all the jobs, and ever since, it has handled the daily tasks and manages errors, if it has any.

The Transporter module works well and it is fast, too, over the local area network. It saves us a lot of time, starting with the fast deployment and configuration, through to the daily backup jobs, controlling the processes, and watching the data storage space.

The repository management features are good.

There is a self-healing feature that works great if there is any file system damage that occurs.

What needs improvement?

In the future, I would like to see support for backing up data to more cloud platforms, besides Amazon. It is a great start, given that Amazon is the largest cloud provider, but smaller companies use smaller clouds.

The tape backup capability can be also improved, perhaps by adding a cache for older and slower tapes.

For how long have I used the solution?

We have been using Nakivo for two months.

What do I think about the stability of the solution?

It is solid as a rock. 

It does not need a lot of computing resources, works silently, and does not need a lot of intervention.

What do I think about the scalability of the solution?

This is a very scalable product.

How are customer service and technical support?

Technical support for Nakivo is great.

Which solution did I use previously and why did I switch?

We did not use another similar solution prior to implementing Nakivo.

How was the initial setup?

The initial setup was not complex at all.

What about the implementation team?

Our in-house team deployed it.

What's my experience with pricing, setup cost, and licensing?

It has a very good price in the market.

Which other solutions did I evaluate?

We did not evaluate other options.

What other advice do I have?

Overall, my opinion is that this software is good and has improved very well since the previous versions.

Which deployment model are you using for this solution?

On-premises

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Google
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
NAKIVO Backup & Replication
January 2026
Learn what your peers think about NAKIVO Backup & Replication. Get advice and tips from experienced pros sharing their opinions. Updated: January 2026.
881,757 professionals have used our research since 2012.
reviewer1501257 - PeerSpot reviewer
Technical Manager at a tech services company with 1-10 employees
Real User
Feb 8, 2021
Easy to manage and provides real-time email notifications
Pros and Cons
  • "The most important feature besides the easy management of the different backup jobs is the automated e-mail notification functionality."
  • "From an administrator usage perspective, the interface is very intuitive, but maybe the wizard for creating and modifying backup jobs could look a little fancier."

What is our primary use case?

Our primary use case is to automatically backup our production virtual servers on our dedicated backup storage. As we moved those servers to a new VMware 7 environment, we were looking for a new backup solution. We wanted one that was easy to set up, running on-premises, provides an integration to connect with our active directory, has an intuitive user interface to configure and schedule the backup jobs on our needs, includes a simple way to restore backups, and provides a good price-performance ratio.

How has it helped my organization?

The biggest improvement with Nakivo compared to our old open-source backup solution is that we do not need any manual checks to see if the backup runs are completed successfully. This is because we configured automated e-mail notifications. Therefore we will never miss any failed backup jobs and can immediately react to issues.

The easy creation and modification of backup jobs allow us to split the work between more people because the effort for an introduction and training to learn how to use Nakivo is much lower than with other solutions.

What is most valuable?

The most important feature besides the easy management of the different backup jobs is the automated e-mail notification functionality. It gives us the confidence that whenever an unexpected failure occurs, we will be informed, can check the root cause quickly, and re-run the backup job manually.

We use the Nakivo API to integrate the Nakiov backup solution into our automated server provisioning process, to make sure that every production server gets backed up without any additional manual effort.

What needs improvement?

As we are using the product for only three months, I don't have any important improvement points that I can mention here. So far, Nakivo backup works fine and does exactly what we are expecting from it.

From an administrator usage perspective, the interface is very intuitive, but maybe the wizard for creating and modifying backup jobs could look a little fancier. I consider this to be only a very small improvement point and it definitely has no impact on the capabilities of the Nakivo backup solution.

For how long have I used the solution?

We have been using Nakivo for three months.

What's my experience with pricing, setup cost, and licensing?

Nakivo has a good price-performance ratio.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer1495230 - PeerSpot reviewer
Information Technology System Engineer at a government with 201-500 employees
Real User
Jan 27, 2021
Instant verification ensures integrity, encryption provides good security, and the dashboard keeps us fully informed
Pros and Cons
  • "For my purpose, I find VM Backup to be the most useful, as it gives me the ability to create image-based, incremental backups of VMware, Hyper-V, and Nutanix AHV VMs."
  • "In the future, it would be nice to have support for Zimbra email, Collabora Office, and the NextCloud content collaboration platform."

What is our primary use case?

Our primary use case is to back up our virtual machines.

We have a hyper-converged infrastructure with Nutanix, made up of three servers with VMware ESXi and a virtual machine with a VMware vCenter appliance.

We have a QNAP NAS with Nakivo Backup & Replication installed. Every day, we create a backup of all the virtual machines. The entire infrastructure is connected with two switches in the stack, in high availability. Every link is 10GBase-LX4 and is redundant.

How has it helped my organization?

Nakivo is easy to configure because there are only a few basic configurations to complete before it starts working. I use it with VMware and Hyper-V. When you start the initial configuration, it asks you essential questions to reach your goal.

After that, you can schedule backups, and the dashboard shows if there are any problems during the previous backups, also suggesting the solution.

The process of restoring the virtual machine is very simple. You select what you want to recover and how you want it done, then click to run. The dashboard shows you the speed of the process and alerts you when is it done.

What is most valuable?

Nakivo has a lot of features that are very interesting.

For my purpose, I find VM Backup to be the most useful, as it gives me the ability to create image-based, incremental backups of VMware, Hyper-V, and Nutanix AHV VMs.

Instant Backup Verification permits me to instantly verify VMware and Hyper-V VM backups and to get a report with screenshots of test-recovered machines.

Backup Encryption protects my data in flight and at rest with AES 256 encryption.

Instant VM Recovery is useful because I can boot VMware and Hyper-V VMs directly from deduplicated backups.

Instant File Recovery to Source is helpful because I can browse, search, and instantly restore files and folders back to the source.

What needs improvement?

In the future, it would be nice to have support for Zimbra email, Collabora Office, and the NextCloud content collaboration platform.

For how long have I used the solution?

We have been using Nakivo for three years.

What do I think about the stability of the solution?

Stability-wise, Nakivo is good.

What do I think about the scalability of the solution?

I have a good impression of the scalability.

How are customer service and technical support?

I have not used their technical support.

Which solution did I use previously and why did I switch?

Yes, we used Commvault, but it is very complicate and not practical for our use. So we choose Nakivo for is semplicity and the pricing.

How was the initial setup?

The initial setup is straightforward because it guides you with a few questions.

What about the implementation team?

I implemented it through a vendor team and their level of expertise is good.

Which other solutions did I evaluate?

Yes Veeam Backup and Replication, but it very expensive.

What other advice do I have?

The last version of Nakivo introduced the support to protect Microsoft Office 365 data with backup and recovery for OneDrive for Business and Exchange Online. It sends source-side deduplicated backups to HPE StoreOnce backup appliances with HPE StoreOnce Catalyst integration.

Unfortunately, we don't use that technology because we have Zimbra as our mail server and Collabora Office as our Office application. Also, we use NextCloud, a content collaboration platform.

Overall, Nakivo works fine and we don't have any problems for now.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer1478025 - PeerSpot reviewer
Vice President, Chief Technical Officer (CTO)
Real User
Dec 28, 2020
Easy to set up and use, and includes agents for most NAS systems
Pros and Cons
  • "It is easy to set up using the included virtual appliance and also includes agents for most NAS systems."
  • "We are satisfied with Nakivo, but if anything could be improved, I think it would be more real-time as opposed to email support availability."

What is our primary use case?

Our primary use case is backing up a vSphere environment in our data center.

Our company supports local and national manufacturers, accountants, retail services, and other sectors of the economy. Further details would violate security protocols, so that is all I will say about the environment that we support, in a public forum.

Our company maintains partnerships with major technology providers and designs custom solutions for our tenants.

How has it helped my organization?

Nakivo is a simple-to-use alternative to other more costly vSphere backup alternatives. It is easy to set up using the included virtual appliance and also includes agents for most NAS systems.

What is most valuable?

Nakivo is easy to use but includes many advanced features like crash-consistent backups for MS SQL, etc.

What needs improvement?

We are satisfied with Nakivo, but if anything could be improved, I think it would be more real-time as opposed to email support availability.

For how long have I used the solution?

We have been using Nakivo for two years.

Which solution did I use previously and why did I switch?

We did not use another similar product prior to Nakivo.

What's my experience with pricing, setup cost, and licensing?

The licensing currently allows for host-based licensing, which is advantageous if you have a lot of data on a few hosts.

Which other solutions did I evaluate?

We evaluated Veeam before choosing Nakivo.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Reseller
Dec 22, 2020
Cost-effective, provides a simple to use and well-structured interface
Pros and Cons
  • "We really appreciate the simplicity of the solution."
  • "What must be improved is the response time to technical support requests."

What is our primary use case?

We are using Nakivo internally for backup/replication and cloud backup of our little datacenter, in a server farm.

Our customers use Nakivo Backup & Replication on a daily basis for backup and recovery of VMs and files. These environments are heterogeneous, as we have many Linux VMs, Windows VMs, and dedicated virtual appliances. This is no issue with the backup and recovery of entire VMs or single files, granularly.

We also appreciate the easy-to-use web interface, and our customers are completely independent in the management of Nakivo.

How has it helped my organization?

Nakivo Backup & Replication reduces the time to set up and configure a backup solution in a VMware environment with many types of backup destination.

Before Nakivo, our technicians spent a lot of time every day assisting end-users or our customers' IT departments. Now, all is very clear and simple.

What is most valuable?

We really appreciate the simplicity of the solution. Every tab in the web interface has a simple target, and everything is structured such that it can be found in a few seconds.

Another great feature of Nakivo Backup & Replication is support for backup to the Wasabi cloud infrastructure. This allows us to offer a complete solution to our customers.

Setup on a NAS device helps us to have a distributed backup solution, in case the customer has many remote offices. We can install a little NAS on the remote site and have a bandwidth-optimized offsite backup.

What needs improvement?

What must be improved is the response time to technical support requests.

For how long have I used the solution?

We have been using Nakivo for five years.

What do I think about the stability of the solution?

This product has great stability.

How are customer service and technical support?

Generally, I don't have issues with Nakivo. The sales department is very responsive to every request and they reply in a few hours. However, technical support could be faster.

Often, as a reply to my email, I receive a message that says "We have received your message and the second level of support will reply to you soon". When they reply fast, at least two days pass!

In case of emergency, where we must recover something and it does not work as we expect, 48 hours to have a reply is too much time.

What's my experience with pricing, setup cost, and licensing?

Nakivo Backup & Replication also have another great value, which is that it is one of the lowest prices on the market. The customer does not need to spend many thousands of Euros, and in the sales phase, we have fewer issues with the CFO or management.

Which other solutions did I evaluate?

Prior to Nakivo, we tested Acronis, Veeam, and Anexia.

Which deployment model are you using for this solution?

Hybrid Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Other
Disclosure: My company has a business relationship with this vendor other than being a customer. I'm a Nakivo Reseller
PeerSpot user
reviewer1469676 - PeerSpot reviewer
Help Desk Manager at a computer software company with 11-50 employees
Real User
Dec 16, 2020
Easy to use, helpful dashboard, and the rapid recovery means minimal impact in case of disaster
Pros and Cons
  • "Backups are very easy to implement and schedule, the product is very useful, and the recovery procedure is very extensive and feature-rich."
  • "It would be interesting if it were possible to integrate a mobile app to monitor the system in real-time."

What is our primary use case?

I have been using the Nakivo Suite for a year, mainly for local backup of virtual machines on the ESXi 5.5 platform located on the servers of our company. I perform a daily backup on SNAP NAS with the available option. I also use the dashboard to verify that the backups are working properly.

I'm considering some additional features like Microsoft 365 cloud backup and Microsoft Outlook 365 mailbox backup. The latter feature is available for an additional fee.

Regardless, the product is very good and I think mine was the correct choice.

How has it helped my organization?

The main reasons for choosing and using Nakivo for business backup and recovery management are many but basically lie in the fact that the product is feature-rich and easy to manage and configure.

Backups are very easy to implement and schedule, the product is very useful, and the recovery procedure is very extensive and feature-rich.

What is most valuable?

The feature that I liked the most and that I personally found most interesting is the rapid recovery of the VM. This feature is very useful in case of disaster recovery, as in my business scenario, we want to avoid downtime and have a minimal impact on business operations.

Being able to start a virtual machine, in case of emergency, directly from the backup repository, allows me to have more time available to restore the virtual machine. This effectively eliminates the downtime that might inevitably arise.

What needs improvement?

It would be interesting if it were possible to integrate a mobile app to monitor the system in real-time.

For how long have I used the solution?

We have been using Nakivo for one year.

What do I think about the stability of the solution?

Stability-wise, Nakivo is very good.

What do I think about the scalability of the solution?

The scalability is very good, and there are many plans and upgrades available.

How are customer service and technical support?

Technical support is very good.

Which solution did I use previously and why did I switch?

We did not use another backup solution prior to Nakivo.

How was the initial setup?

The initial setup is very quick.

What about the implementation team?

I completed the implementation myself.

What's my experience with pricing, setup cost, and licensing?

The product is quite cheap compared to other products on the market, but despite this, it is rich in features both at the level of backup and recovery as well as at the level of additional options.

Which other solutions did I evaluate?

We did not evaluate other options.

What other advice do I have?

When I made the choice of Nakivo, I didn't have many needs in this regard. I was looking for a product that was easy to configure and easy to use, with all of the classic features of a backup and recovery system for corporate virtual machines.

I must say that I was pleasantly surprised by all of the functions present within the suite, and in particular, by the fast boot from the backup repository.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer1078821 - PeerSpot reviewer
President at a tech services company with 1-10 employees
Real User
Dec 10, 2020
Easy to install and maintain, reliable, and has saved us time and effort in data recovery
Pros and Cons
  • "Nakivo Backup and Replication's web-based management interface enables intuitive, rapid, and seamless configuration and management of all backup and recovery functionality across the enterprise."
  • "Using an independent bootable media to restore full physical machines would enable physical machines that may be serving as Nakivo Director or Transport machines to be reliably restored to service without undue delay, ensuring that an enterprise's local environment remains intact."

What is our primary use case?

Nakivo Backup and Replication is used to back up mixed virtual and physical machine environments, consisting of multiple VMWare VSphere 6.x virtual machines and a variety of Windows Server, Windows 10, and various Linux release physical machines.

Backups and replicas are stored on local, LAN, and remote WAN physical volumes, as well as local virtual datastores. While our primary recovery scenario has been to recover full virtual and physical machines when problems develop, we have also made extensive use of Nakivo's file and folder recovery options.

How has it helped my organization?

Because Nakivo Backup and Replication is very easy to install and maintain, time and resources aren't wasted with installation, management, or use. Since the recovery of both full machines and discrete files and folders is easy to manage, we're able to rapidly respond when machines crash or users delete necessary files and folders.

This not only minimizes our time and expenses but enables our supported clients to bring machines quickly back to service and their end-users to regain access to those necessary files and folders.

What is most valuable?

Nakivo Backup and Replication's web-based management interface enables intuitive, rapid, and seamless configuration and management of all backup and recovery functionality across the enterprise.

It is not necessary to needlessly waste valuable time and resources figuring out how to configure backup and replication repositories, add source physical and virtual machines to inventory for backup, configure and schedule backups and replications, or recover full machines or granular recovery of specific files and folders.  

What needs improvement?

While many useful cloud-based improvements and enhancements are added with each release, we would like the ability to do raw metal restores from bootable media. Using an independent bootable media to restore full physical machines would enable physical machines that may be serving as Nakivo Director or Transport machines to be reliably restored to service without undue delay, ensuring that an enterprise's local environment remains intact.

For how long have I used the solution?

We've been installing and maintaining Nakivo Backup and Replication for the past three years.

What do I think about the stability of the solution?

Nakivo Backup and Replication is very reliable and relatively fast across the network.

How are customer service and technical support?

Customer service has proven to be responsive and always capable of helping determine a proper solution to any problems.

Disclosure: My company has a business relationship with this vendor other than being a customer. As a long time systems integrator, we have installed and maintained Nakivo Backup and Recovery as well as other solutions for our mixed customer environments.
PeerSpot user
Buyer's Guide
Download our free NAKIVO Backup & Replication Report and get advice and tips from experienced pros sharing their opinions.
Updated: January 2026
Buyer's Guide
Download our free NAKIVO Backup & Replication Report and get advice and tips from experienced pros sharing their opinions.