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IT Systems / Security / Communications Administrator at Bennett International Group, LLC
Real User
Feb 18, 2021
Good support, easy to set up, cost-effective, safe and secure
Pros and Cons
  • "Cloud integration is valuable because the ability to not only backup locally, but to the cloud, has been a great addition to the already fantastic product."
  • "This product was going to be a temporary solution at the start of our journey but ended up becoming a mainstay in our portfolio of products that we can't live without."
  • "I would love to see BackBlaze B2 implementation in the future, as that would be our preferred cloud destination, but Amazon and Wasabi are both very great choices in the meantime."
  • "I would love to see BackBlaze B2 implementation in the future, as that would be our preferred cloud destination, but Amazon and Wasabi are both very great choices in the meantime."

What is our primary use case?

We use Nakivo as a great addition to our Disaster Recovery and Backup of our VMware environment. We have multiple datacenters and wanted a quick, easy, and scalable solution that would perform at a high level.

This product was going to be a temporary solution at the start of our journey but ended up becoming a mainstay in our portfolio of products that we can't live without.

We have had several instances where Nakivo has really shined and helped up recover from potential issues very quickly. Nakivo hasn't only met those expectations, it's surpassed them!

How has it helped my organization?

We utilize multilayered approaches with our Security and Disaster Recovery. Nakivo has fit the bill for what we were trying to accomplish and has given us peace of mind knowing that our data is safe and secure.

We have had several instances where Nakivo has helped us with potential disaster recovery issues and each time, the product has performed better than we had expected.

Our organization is now safer, more secure, and more reliable because of our implementation of Nakivo. The product has also gained more ability since we first implemented it, as feature requests are added all the time!

What is most valuable?

Cloud integration is valuable because the ability to not only backup locally, but to the cloud, has been a great addition to the already fantastic product.

It's a much cheaper solution and a better performing product than many of its peers.

This product is fast and the speed of backups is a valuable feature. This product works faster than its peers, and its reporting features are fantastic.

Updates are well tested before put into general use. We have never had any issues with moving from old versions to new versions.

What needs improvement?

I would love to see BackBlaze B2 implementation in the future, as that would be our preferred cloud destination, but Amazon and Wasabi are both very great choices in the meantime. Other cloud initiatives would give this product a distinct advantage over other products. 

Other than that, I don't see any other areas that I can see for improvement. The product has several different tiers, all of which are easy to understand. The product works just as well as advertised, and is easy to implement into an organization.

Buyer's Guide
NAKIVO Backup & Replication
March 2026
Learn what your peers think about NAKIVO Backup & Replication. Get advice and tips from experienced pros sharing their opinions. Updated: March 2026.
884,976 professionals have used our research since 2012.

For how long have I used the solution?

I implemented Nakivo into our organization about four years ago.

What do I think about the stability of the solution?

The product is super stable and works like clockwork once it's setup and configured. I have never had any crashes or major issues with this product. Product updates add functionality and better performance and are well tested before going into production, as I have never had any issues with the product after updating. 

What do I think about the scalability of the solution?

This is a highly scalable solution. We are always adding on to ours. 

How are customer service and support?

They have great customer support and I can't brag about it enough. We don't need it much because the product works so well, but when we have the need for their services, they always help us quickly.

Which solution did I use previously and why did I switch?

Our previous solution had less viability, fewer options, and was very expensive to utilize cloud offloading with it.

How was the initial setup?

The initial setup is very easy to follow. Support even offered help after we went through a general demo. It wasn't needed because the product is so easy to set up and work with.

What about the implementation team?

All in-house implementation. 

What was our ROI?

The product is very cost effective and has already helped us with potentially major issues that would have more than quadrupled the initial setup costs. We are very happy with our ROI.

What's my experience with pricing, setup cost, and licensing?

This would all depend on how the product was implemented, as I'm sure each organization has different needs. The pricing, setup costs, and licensing are easy to understand, no matter how you want to implement it.

Which other solutions did I evaluate?

We evaluated Druva, Zerto, Unitrends, and Veeam. Nakivo fit right in with what we wanted and has outperformed our expectations.

What other advice do I have?

Choose Nakivo. You won't regret it. As a primary, secondary, or other option in your disaster recovery portfolio, you will not regret the decision.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer1509885 - PeerSpot reviewer
Sviluppatore, Sistemista, DPO at Areadati srl
Reseller
Feb 15, 2021
Good support, priced well, and supports multiple environments for repositories
Pros and Cons
  • "The most valuable feature is the support, as it is directly from Nakivo and it is possible to send a support request that contains all of the technical data on the environment, as well as the software, required for the answer."
  • "We tried several competitors' software solutions, including Veeam Backup and Replication, but we have to say that Nakivo is the best choice when it comes to quality/cost ratio."
  • "From our experience, the main factor that could be improved is adding more cloud services that are supported as a backup repository."
  • "From our experience, the main factor that could be improved is adding more cloud services that are supported as a backup repository."

What is our primary use case?

We use Nakivo as a backup solution in small and medium-sized virtual environments based on VMware. We are a small IT company and our customers generally have between one and five physical servers, with between one and one hundred virtual machines to protect.

We use Nakivo to backup and/or replicate those virtual machines to achieve the RTO and RPO requested by the customer. It can be deployed on a Windows machine, as a dedicated appliance, or even on a NAS (like QNAP or Synology).

How has it helped my organization?

When we started working with the first virtual environments, we used to make only copies of the data. Specifically, we were copying files and database dumps to external destinations. 

What is most valuable?

The most valuable feature is the support, as it is directly from Nakivo and it is possible to send a support request that contains all of the technical data on the environment, as well as the software, required for the answer. The response is very quick and most of the time, the problem is solved within the first answer.

Secondly, it is possible to install Nakivo in every environment including Windows, Linux, virtual appliances, NAS, and more.

Third, is possible to use as a backup repository many kinds of destinations. The ones we mostly use are CIFS and NFS shares, but also, amazon EC2 and tapes are supported.

The installation and configuration process is quite simple, yet rich in options to customize the solution.

What needs improvement?

From our experience, the main factor that could be improved is adding more cloud services that are supported as a backup repository. Many customers have active subscriptions with services like Dropbox or Google Drive and have asked us to use those as the backup repository. For now, those services aren't supported.

Another minor thing that could be added is the capability to granularly recover objects for more types of databases, including some open-source ones like MySQL or PostgreSQL. This could be useful in some full Linux environments, avoiding having to recover the whole virtual machine.

For how long have I used the solution?

We have been using Nakivo Backup & Replication since 2018.

How are customer service and technical support?

Basic support included with the standard license answers on business days. They are quite quick and precise in the answers, and we are satisfied with it.

Which solution did I use previously and why did I switch?

We tried several competitors' software solutions, including Veeam Backup and Replication, but we have to say that Nakivo is the best choice when it comes to quality/cost ratio.

In fact, the licensing model gives the opportunity to offer a good price to the customer while maintaining, as a partner, a good margin.

Other than that, the functions that this software offers are comparable or even better to the competitors. For example, Nakivo can use an NFS share as a repository natively, without relying on other servers, which is a plus in a full linux environment.

How was the initial setup?

The initial setup is quite simple and well documented.

What's my experience with pricing, setup cost, and licensing?

The licensing model is very affordable compared to competitors, with a good quality-to-cost ratio, and the software is quite simple and fast to setup.

Which other solutions did I evaluate?

We didn't evaluate other options.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. we are nakivo partners, we resell their products to final customers, along with the installation e configuration
PeerSpot user
Buyer's Guide
NAKIVO Backup & Replication
March 2026
Learn what your peers think about NAKIVO Backup & Replication. Get advice and tips from experienced pros sharing their opinions. Updated: March 2026.
884,976 professionals have used our research since 2012.
reviewer1502613 - PeerSpot reviewer
Mede-eigenaar at Bricad Automatisering
Real User
Feb 8, 2021
Flexible, multi-platform, easy to use, and the support is responsive
Pros and Cons
  • "The back-up and restore functions work great and it's easy to use."
  • "We can offer an affordable and reliable backup solution to our customers."
  • "At the moment I am pleased with what Nakivo does but I would like more reporting functions and if possible, integration with my RMM system."
  • "At the moment I am pleased with what Nakivo does but I would like more reporting functions and, if possible, integration with my RMM system."

What is our primary use case?

We use Nakivo to backup the VMs running at our customer's site. We mainly use ESXi and Hyper-V machines, which usually have two VMs that we want to back-up. We usually install Nakivo on a NAS device, which is a good fit for our customers.

Most of our customers are Small businesses that have small setups.

How has it helped my organization?

We can offer an affordable and reliable backup solution to our customers. It is clear what you get: a back-up solution that does what it promises.

What is most valuable?

I like that Nakivo can be installed on Windows, Linux, and on a NAS. This gives flexibility in the way we can offer solutions. Other than that, I like the core features. The back-up and restore functions work great and it's easy to use.

What needs improvement?

At the moment I am pleased with what Nakivo does but I would like more reporting functions and if possible, integration with my RMM system.

For how long have I used the solution?

We have been using Nakivo for about two years.

What do I think about the stability of the solution?

Nakivo is stable and we haven't had any problems as of yet.

What do I think about the scalability of the solution?

Scaling will be dependant on other factors like storage.

How are customer service and technical support?

I also have good experiences with Nakivo as a company. The account manager is nice and reaches out to us whenever Nakivo has a new feature that he would like to share. If there are any questions on our part, we get a good and quick response.

How was the initial setup?

The initial setup is straightforward. You are guided and there is a lot of information on the website.

What's my experience with pricing, setup cost, and licensing?

Talk to the sales department about all of the possibilities, as they will help you to find the best solution for your setup. 

Which other solutions did I evaluate?

We tested Veeam and while it is a decent option, we think that the price is too high for the functions you get. That is why we started looking at Nakivo.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer1501257 - PeerSpot reviewer
Technical Manager at Automate-IT
Real User
Feb 8, 2021
Easy to manage and provides real-time email notifications
Pros and Cons
  • "The most important feature besides the easy management of the different backup jobs is the automated e-mail notification functionality."
  • "The biggest improvement with Nakivo compared to our old open-source backup solution is that we do not need any manual checks to see if the backup runs are completed successfully."
  • "From an administrator usage perspective, the interface is very intuitive, but maybe the wizard for creating and modifying backup jobs could look a little fancier."
  • "From an administrator usage perspective, the interface is very intuitive, but maybe the wizard for creating and modifying backup jobs could look a little fancier."

What is our primary use case?

Our primary use case is to automatically backup our production virtual servers on our dedicated backup storage. As we moved those servers to a new VMware 7 environment, we were looking for a new backup solution. We wanted one that was easy to set up, running on-premises, provides an integration to connect with our active directory, has an intuitive user interface to configure and schedule the backup jobs on our needs, includes a simple way to restore backups, and provides a good price-performance ratio.

How has it helped my organization?

The biggest improvement with Nakivo compared to our old open-source backup solution is that we do not need any manual checks to see if the backup runs are completed successfully. This is because we configured automated e-mail notifications. Therefore we will never miss any failed backup jobs and can immediately react to issues.

The easy creation and modification of backup jobs allow us to split the work between more people because the effort for an introduction and training to learn how to use Nakivo is much lower than with other solutions.

What is most valuable?

The most important feature besides the easy management of the different backup jobs is the automated e-mail notification functionality. It gives us the confidence that whenever an unexpected failure occurs, we will be informed, can check the root cause quickly, and re-run the backup job manually.

We use the Nakivo API to integrate the Nakiov backup solution into our automated server provisioning process, to make sure that every production server gets backed up without any additional manual effort.

What needs improvement?

As we are using the product for only three months, I don't have any important improvement points that I can mention here. So far, Nakivo backup works fine and does exactly what we are expecting from it.

From an administrator usage perspective, the interface is very intuitive, but maybe the wizard for creating and modifying backup jobs could look a little fancier. I consider this to be only a very small improvement point and it definitely has no impact on the capabilities of the Nakivo backup solution.

For how long have I used the solution?

We have been using Nakivo for three months.

What's my experience with pricing, setup cost, and licensing?

Nakivo has a good price-performance ratio.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer1495230 - PeerSpot reviewer
Information Technology System Engineer at Unione dei Comuni della Bassa Romagna
Real User
Jan 27, 2021
Instant verification ensures integrity, encryption provides good security, and the dashboard keeps us fully informed
Pros and Cons
  • "For my purpose, I find VM Backup to be the most useful, as it gives me the ability to create image-based, incremental backups of VMware, Hyper-V, and Nutanix AHV VMs."
  • "Nakivo is easy to configure because there are only a few basic configurations to complete before it starts working."
  • "In the future, it would be nice to have support for Zimbra email, Collabora Office, and the NextCloud content collaboration platform."
  • "In the future, it would be nice to have support for Zimbra email, Collabora Office, and the NextCloud content collaboration platform."

What is our primary use case?

Our primary use case is to back up our virtual machines.

We have a hyper-converged infrastructure with Nutanix, made up of three servers with VMware ESXi and a virtual machine with a VMware vCenter appliance.

We have a QNAP NAS with Nakivo Backup & Replication installed. Every day, we create a backup of all the virtual machines. The entire infrastructure is connected with two switches in the stack, in high availability. Every link is 10GBase-LX4 and is redundant.

How has it helped my organization?

Nakivo is easy to configure because there are only a few basic configurations to complete before it starts working. I use it with VMware and Hyper-V. When you start the initial configuration, it asks you essential questions to reach your goal.

After that, you can schedule backups, and the dashboard shows if there are any problems during the previous backups, also suggesting the solution.

The process of restoring the virtual machine is very simple. You select what you want to recover and how you want it done, then click to run. The dashboard shows you the speed of the process and alerts you when is it done.

What is most valuable?

Nakivo has a lot of features that are very interesting.

For my purpose, I find VM Backup to be the most useful, as it gives me the ability to create image-based, incremental backups of VMware, Hyper-V, and Nutanix AHV VMs.

Instant Backup Verification permits me to instantly verify VMware and Hyper-V VM backups and to get a report with screenshots of test-recovered machines.

Backup Encryption protects my data in flight and at rest with AES 256 encryption.

Instant VM Recovery is useful because I can boot VMware and Hyper-V VMs directly from deduplicated backups.

Instant File Recovery to Source is helpful because I can browse, search, and instantly restore files and folders back to the source.

What needs improvement?

In the future, it would be nice to have support for Zimbra email, Collabora Office, and the NextCloud content collaboration platform.

For how long have I used the solution?

We have been using Nakivo for three years.

What do I think about the stability of the solution?

Stability-wise, Nakivo is good.

What do I think about the scalability of the solution?

I have a good impression of the scalability.

How are customer service and technical support?

I have not used their technical support.

Which solution did I use previously and why did I switch?

Yes, we used Commvault, but it is very complicate and not practical for our use. So we choose Nakivo for is semplicity and the pricing.

How was the initial setup?

The initial setup is straightforward because it guides you with a few questions.

What about the implementation team?

I implemented it through a vendor team and their level of expertise is good.

Which other solutions did I evaluate?

Yes Veeam Backup and Replication, but it very expensive.

What other advice do I have?

The last version of Nakivo introduced the support to protect Microsoft Office 365 data with backup and recovery for OneDrive for Business and Exchange Online. It sends source-side deduplicated backups to HPE StoreOnce backup appliances with HPE StoreOnce Catalyst integration.

Unfortunately, we don't use that technology because we have Zimbra as our mail server and Collabora Office as our Office application. Also, we use NextCloud, a content collaboration platform.

Overall, Nakivo works fine and we don't have any problems for now.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer1490964 - PeerSpot reviewer
IT Manager at Smith Neufeld Jodoin LLP
Real User
Jan 20, 2021
Good scheduling, easy to manage, helpful support, and deduplication saves a lot of space
Pros and Cons
  • "The most valuable feature is the ease of creating a backup copy job to get the backups to a second device."
  • "All in all, a very good company to deal with; I would highly recommend their backup products, as they work extremely well, and the whole product is valuable in every sense of the word."
  • "In the loading of a backup, choosing what to restore seems to be a lengthy process, but it has always worked in my restore tests."
  • "In the loading of a backup, choosing what to restore seems to be a lengthy process, but it has always worked in my restore tests."

What is our primary use case?

We are using it to back up two VMs on two physical hosts in a VMware 7.0.1 environment. Backing up both to a NAS and to an old SAN that was repurposed as a secondary backup, the devices are located in two different places and connected via fiber.

The system worked well as an app on my Synology NAS until we grew too much, and the NAS didn't have enough memory. No worries though, as Nakivo Backup and Restore has many ways to implement their software, which are all included in your license. I was able to spin up a Nakivo VM and create an iSCSI connection to my NAS, and off we went!

How has it helped my organization?

Backups are easy and it de-duplicates very well, saving lots of space. I never have to worry about whether my backups are working.

Nakvio Backup and Restore handles backup scheduling very well, and it is easy to manage. I have set up numerous schedules for backing up key servers more often than utilitarian servers, and have found that scheduling is easy, especially with the "run after a different backup completes". The lets me schedule one backup, and the rest can follow.

What is most valuable?

The most valuable feature is the ease of creating a backup copy job to get the backups to a second device.

What needs improvement?

Really not sure about this, because everything works great!

The only complaint I might have is that restoring Exchange and AD objects seem to require some tweaking. So far it has always worked, but I have had to look up the database, rather than have Nakivo Backup and Restore automatically detect it. This is not a big deal.

In the loading of a backup, choosing what to restore seems to be a lengthy process, but it has always worked in my restore tests.

For how long have I used the solution?

I have been using Nakivo for three years.

How are customer service and technical support?

Their tech support, should you need it on the rare occasion, is second to none!

If you have a problem, sending in a ticket right from the web interface is easy. They respond quickly and knowledgeably. They don't demean you if the error is on your side. They help you fix it, and get back up again in short order.

Which solution did I use previously and why did I switch?

We did use another solution prior to Nakivo, but we switched because of cost and have never looked back.

Which other solutions did I evaluate?

We did not evaluate other options.

What other advice do I have?

My advice for anybody who is implementing Nakivo is to make sure you evaluate the options available in each edition. I found that the Pro edition was all that we needed.

All in all, a very good company to deal with. I would highly recommend their backup products, as they work extremely well. The whole product is valuable in every sense of the word. I don't have any real complaints about the product.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer1478025 - PeerSpot reviewer
Vice President, Chief Technical Officer (CTO) at MyBusinessHub LLC
Real User
Dec 28, 2020
Easy to set up and use, and includes agents for most NAS systems
Pros and Cons
  • "It is easy to set up using the included virtual appliance and also includes agents for most NAS systems."
  • "Nakivo is a simple-to-use alternative to other more costly vSphere backup alternatives."
  • "We are satisfied with Nakivo, but if anything could be improved, I think it would be more real-time as opposed to email support availability."
  • "We are satisfied with Nakivo, but if anything could be improved, I think it would be more real-time as opposed to email support availability."

What is our primary use case?

Our primary use case is backing up a vSphere environment in our data center.

Our company supports local and national manufacturers, accountants, retail services, and other sectors of the economy. Further details would violate security protocols, so that is all I will say about the environment that we support, in a public forum.

Our company maintains partnerships with major technology providers and designs custom solutions for our tenants.

How has it helped my organization?

Nakivo is a simple-to-use alternative to other more costly vSphere backup alternatives. It is easy to set up using the included virtual appliance and also includes agents for most NAS systems.

What is most valuable?

Nakivo is easy to use but includes many advanced features like crash-consistent backups for MS SQL, etc.

What needs improvement?

We are satisfied with Nakivo, but if anything could be improved, I think it would be more real-time as opposed to email support availability.

For how long have I used the solution?

We have been using Nakivo for two years.

Which solution did I use previously and why did I switch?

We did not use another similar product prior to Nakivo.

What's my experience with pricing, setup cost, and licensing?

The licensing currently allows for host-based licensing, which is advantageous if you have a lot of data on a few hosts.

Which other solutions did I evaluate?

We evaluated Veeam before choosing Nakivo.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer1469676 - PeerSpot reviewer
Help Desk Manager at Alter Solution
Real User
Dec 16, 2020
Easy to use, helpful dashboard, and the rapid recovery means minimal impact in case of disaster
Pros and Cons
  • "Backups are very easy to implement and schedule, the product is very useful, and the recovery procedure is very extensive and feature-rich."
  • "The main reasons for choosing and using Nakivo for business backup and recovery management are many but basically lie in the fact that the product is feature-rich and easy to manage and configure."
  • "It would be interesting if it were possible to integrate a mobile app to monitor the system in real-time."
  • "It would be interesting if it were possible to integrate a mobile app to monitor the system in real-time."

What is our primary use case?

I have been using the Nakivo Suite for a year, mainly for local backup of virtual machines on the ESXi 5.5 platform located on the servers of our company. I perform a daily backup on SNAP NAS with the available option. I also use the dashboard to verify that the backups are working properly.

I'm considering some additional features like Microsoft 365 cloud backup and Microsoft Outlook 365 mailbox backup. The latter feature is available for an additional fee.

Regardless, the product is very good and I think mine was the correct choice.

How has it helped my organization?

The main reasons for choosing and using Nakivo for business backup and recovery management are many but basically lie in the fact that the product is feature-rich and easy to manage and configure.

Backups are very easy to implement and schedule, the product is very useful, and the recovery procedure is very extensive and feature-rich.

What is most valuable?

The feature that I liked the most and that I personally found most interesting is the rapid recovery of the VM. This feature is very useful in case of disaster recovery, as in my business scenario, we want to avoid downtime and have a minimal impact on business operations.

Being able to start a virtual machine, in case of emergency, directly from the backup repository, allows me to have more time available to restore the virtual machine. This effectively eliminates the downtime that might inevitably arise.

What needs improvement?

It would be interesting if it were possible to integrate a mobile app to monitor the system in real-time.

For how long have I used the solution?

We have been using Nakivo for one year.

What do I think about the stability of the solution?

Stability-wise, Nakivo is very good.

What do I think about the scalability of the solution?

The scalability is very good, and there are many plans and upgrades available.

How are customer service and technical support?

Technical support is very good.

Which solution did I use previously and why did I switch?

We did not use another backup solution prior to Nakivo.

How was the initial setup?

The initial setup is very quick.

What about the implementation team?

I completed the implementation myself.

What's my experience with pricing, setup cost, and licensing?

The product is quite cheap compared to other products on the market, but despite this, it is rich in features both at the level of backup and recovery as well as at the level of additional options.

Which other solutions did I evaluate?

We did not evaluate other options.

What other advice do I have?

When I made the choice of Nakivo, I didn't have many needs in this regard. I was looking for a product that was easy to configure and easy to use, with all of the classic features of a backup and recovery system for corporate virtual machines.

I must say that I was pleasantly surprised by all of the functions present within the suite, and in particular, by the fast boot from the backup repository.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Download our free NAKIVO Backup & Replication Report and get advice and tips from experienced pros sharing their opinions.
Updated: March 2026
Buyer's Guide
Download our free NAKIVO Backup & Replication Report and get advice and tips from experienced pros sharing their opinions.