Try our new research platform with insights from 80,000+ expert users
reviewer1874511 - PeerSpot reviewer
IT Support Specialist at a consumer goods company with 201-500 employees
User
Jun 7, 2022
Reliable, fast, and offers great technical support
Pros and Cons
  • "It uses all the bandwidth available if not limited and backs up entire servers with all data about four times faster than Windows Server Backup and EaseUS TODO Backup."
  • "One of the things I liked least about this software is when an update was pushed to one of the servers we had, somehow we didn't receive the update and needed some quick troubleshooting."

What is our primary use case?

We use this software to back up all of our servers, databases, and log files as well as create bare metal recovery backups incase a server fails. 

When a server has failed in the past, Nakivo's been a great help as it's able to restore an entire operating system with its configuration and files basically everything. Therefore, when a server failed we simply wiped the drive and restored everything via Nakivo and haven't had a single problem. We've never had a restore operation fail on us due to a corrupted backup. 

This amazing software is highly recommended. We also use it on our Hyper-V environment and it's able to restore directly into Hyper-V and start the VM with no configuration required afterwards as it's a 1:1 replica of the server.

How has it helped my organization?

Nakivo improved our backup environment as it added yet another backup for us to have. 

We use multiple backup software like the Windows Server backup, EaseUS TODO Backup, and SQL SMSS DB Backup including other third-party backup software dedicated for their software. 

Nakivo's able to do everything these programs can do and is able to work with NAS shares, SMB shares, and many others. The best part about it is when we've ever tried to restore to verify the backups we've never had a problem in the four years and we regularly verify the backups every three months.

What is most valuable?

One of the most valuable features we've been using is the whole system backup. It works the best out of so many different applications without a doubt. The ease of use management server website, reliability, email notifications if the job is unsuccessful (and successful), and the performance are top-notch. It uses all the bandwidth available if not limited and backs up entire servers with all data about four times faster than Windows Server Backup and EaseUS TODO Backup.

What needs improvement?

One of the things I liked least about this software is when an update was pushed to one of the servers we had, somehow we didn't receive the update and needed some quick troubleshooting. That said, the customer service team was able to help out within the hour and was amazing and very helpful from the first reply. Like you cant go wrong with their customer support team. If you have a problem, an inquiry, or just a general question about what you can do or how else you can incorporate it they will answer your question to your satisfaction within the first two replies - unlike a lot of other support teams that just follow scripts and procedures, these guys get right down to the point from the first email.

Buyer's Guide
NAKIVO Backup & Replication
January 2026
Learn what your peers think about NAKIVO Backup & Replication. Get advice and tips from experienced pros sharing their opinions. Updated: January 2026.
881,757 professionals have used our research since 2012.

For how long have I used the solution?

I've used the solution for about four years.

What do I think about the stability of the solution?

We verify backups every 3 months and have never had a single problem with them over four years. They are highly dependable.

What do I think about the scalability of the solution?

The product is 100% the best in terms of scaling. It offers high-speed transfers for both restores and backups and doesn't congest networks even without bandwidth throttling.

How are customer service and support?

They reply with a useful answer within the first two emails from starting the case. They are very knowledgeable people and don't follow a useless script like many big companies.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

We used the Windows Server Backup which was unreliable.

We also used the Easeus TODO Backup, which had lots of failed backups due to files in the network sharing in the same folder as the backup job (previous backups causing errors).

How was the initial setup?

The setup is very straightforward once you figure out what needs to be done.

What's my experience with pricing, setup cost, and licensing?

The solution doesn't require that many resources for the actual virtual machine/dedicated server for its software. It is very efficiently designed and has very high performance without congesting the network.

Which other solutions did I evaluate?

Windows Server Backup - Unreliable but came with windows so assumed it should be able to get the job done but lots of corrupted backups when trying to verify integrity.

Easeus TODO Backup - Lots of failed backups due to files in network share in the same folder as the backup job (previous backups causing errors) other than that no problems with it. lots of cool functions too but nakivo offers everything plus extra.

What other advice do I have?

I recommend this software for any medium to large businesses. It offers very good integrity of backups.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
PeerSpot user
Cloud and Security Architect at a comms service provider with 11-50 employees
Real User
Nov 25, 2021
Reduces costs, has good automation, and is scalable
Pros and Cons
  • "The solution is stable; there is no need to retry any sort of jobs in daily operations."
  • "An additional feature that would be appreciated is disaster recovery automation."

What is our primary use case?

We found an outside VMware software to perform critical operations. Since we started using Nakivo Backup and Replication, we can perform operations that would be very expensive using a VMware license. 

We use it on our QNAP devices. It covers up to 5 servers in the small environment we have. We can perform operations that were expensive/difficult with very high automation.

How has it helped my organization?

Since we started using Nakivo Backup and Replication, we can perform operations that would be very expensive using a VMware license, for a very very affordable price. Even if our infrastructure should increase in the short term, we can upgrade just the license to cover all the new devices we use. 

We use Nakivo Backup and Replication on QNAP devices, and it covers up to 5 servers in a small environment. We can now perform operations that were expensive and difficult with very high automation. We are very satisfied with its capabilities. 

What is most valuable?

Being able to back up without using VMware services is for sure the best opportunity we have when there is a disruption impacting VMware products. An additional feature that would be appreciated is disaster recovery automation. it could be improved using vCenter features.

Nakivo Backup and Replication does not have many other background areas where it can be improved, and we are satisfied.

Since we use Nakivo Backup and Replication, we can perform operations that would be very expensive using our VMware license. We are really satisfied.

What needs improvement?

I'd like to see backup and replication without using vCenter. That's a feature that would be appreciated. If the vCenter should go down, it would be very difficult to recover the infrastructure, so some solution is needed to avoid restoring vCenter first and then to later restore the virtual machine from Nakivo's Backup and Replication.

An additional feature that would be appreciated is disaster recovery automation. It could be improved using vCenter features.

Nakivo Backup and Replication does not have many other background areas where it can be improved, however, we are mostly satisfied.

For how long have I used the solution?

We are a cloud provider and we use Nakivo for VMware Backup and Replications, including disaster recovery. 

What do I think about the stability of the solution?

The solution is stable; there is no need to retry any sort of jobs in daily operations.

What do I think about the scalability of the solution?

The product is absolutely scalable. You scale according to the number of storage devices you add.

Which solution did I use previously and why did I switch?

We did not use a different solution prior to implementing this product.

What's my experience with pricing, setup cost, and licensing?

The costs of the product are justified according to the features provided.

Which other solutions did I evaluate?

We also evaluated Veeam Backup.

Which deployment model are you using for this solution?

Private Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
NAKIVO Backup & Replication
January 2026
Learn what your peers think about NAKIVO Backup & Replication. Get advice and tips from experienced pros sharing their opinions. Updated: January 2026.
881,757 professionals have used our research since 2012.
Will Sand - PeerSpot reviewer
Sysadmin with 51-200 employees
User
Nov 18, 2021
Great for incremental backups, restores quickly, and is very scalable
Pros and Cons
  • "The price is much lower than competitors that do the same function."
  • "It would be great if they had a Let's Encrypt integration."

What is our primary use case?

We have used the solution for backup and restoration in a vSphere Environment. Nakivo can be used to backup nearly any virtual infrastructure. For us, it keeps incremental and full backups in a repo with deduplication that will keep storage usage low and restores very quickly. It integrates well with NFS storage for larger storage needs. There is also a monitoring dashboard that we use to monitor our virtual hosts. We use the fast restore option to quickly spin up virtual guests when there is no time to copy it back to the virtual host datastore.

How has it helped my organization?

Nakivo has been great for incremental backups of our virtual infrastructure. Restoring from backups is very simple. Nakivo, similar to Veeam Backup gives you peace of mind and confidence in your virtual infrastructure. 

If you were to lose a virtual host or a local datastore or remote datastore, Nakivo quick restore allows you to immediately spin up the virtual guest from backup on another virtual host, eliminating downtime and allowing for quick migrations to new hardware in the case of a catastrophe.  

What is most valuable?

The following aspects are the most valuable:

Quick Backups. Nakivo backups operate quickly, generally around 50 to 100MB/s, depending on your environment. This speed combined with only incremental changes being uploaded allows for quick hourly or nightly backups that don't bog down your infrastructure and take resources away from other needs.

Lightning-quick restores. Restores can run directly from the Nakivo Repo. You don't need to transfer back to the datastore until you have the time to do so.

Low Price. The price is much lower than competitors that do the same function.  

Support. Support has been friendly and responsive.

What needs improvement?

It would be great if they had a Let's Encrypt integration. Since LE provides free SSL certificates, it would be great. 

If you already have an internal CA authority you likely wouldn't need this, however, LE integration would allow shops without an internal CA to easily and freely (at no cost) auto-renew SSL certs. As it currently stands, you need to process your SSL renewal on another machine and then import it into Nakivo. It would be nice if Nakivo integrated LE and supported both HTTPS and DNS Validation for those machines behind Firewalls.

For how long have I used the solution?

I have used the solution for three years.

What do I think about the stability of the solution?

The stability has been consistent.

What do I think about the scalability of the solution?

The solution scales well.

How are customer service and support?

Technical support offers fast knowledgeable response.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

We tested Veeam, however, the price didn't seem worth it. Nakivo performs the same functions for a better price.

How was the initial setup?

We used the Virtual Appliance for an easy setup experience.

What's my experience with pricing, setup cost, and licensing?

I'd advise new users to reach out to CS at Nakivo and they will be happy to work with you on a quote that fits your needs. They got back to us quickly.

Which other solutions did I evaluate?

We did evaluate Veeam.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer1712172 - PeerSpot reviewer
System Administrator at a tech services company with 11-50 employees
User
Nov 10, 2021
Easy to implement with quick backups and the ability to retrieve individual files
Pros and Cons
  • "The backups, especially of the incremental type, are really quick (ranging from five to 10 to 45 to 50 minutes depending on the size of the VM)."
  • "Personally, I would like to have the ability to backup older legacy systems on the new versions as well."

What is our primary use case?

We are using Nakivo for backing up multiple Virtual Machines hosted over ESXi hosts in various locations.

The hosts vary from 6.0 to 6.7 and previously we had Nakivo running for 5.5 hosts as well, which have since been dismissed.

When we started, we had also older 4.1 hosts which were covered by a special transporter used for legacy systems.

Since then, we have performed various upgrades to both the ESXi hosts, and Nakivo always worked flawlessly. It becomes better with each upgrade. 

How has it helped my organization?

For us, the capability of using Nakivo with the un-licensed version of ESXi is the biggest selling point.

The ease of use and the intuitive interface are also quite nice, and the various upgrades from Nakivo's side are great.

The UI has been reworked from the 9.x to the 10.x version and the new one is really good.

Thanks to Nakivo, we were able to perform a disaster recovery procedure during early 2021, losing little to no data, and the only thing slowing us down during the recovery was the speed of the new host.

What is most valuable?

The ability to backup Virtual Machines on the un-licensed version of ESXi is the main selling point for us.

The backups, especially of the incremental type, are really quick (ranging from five to 10 to 45 to 50 minutes depending on the size of the VM).

The recoveries are also quite quick, of course, depending on the host system. Generally, it recovers over the network and does not take more than an hour, again, depending on various factors unrelated to Nakivo.

The ability to retrieve individual files from a backup is a welcome plus which we discovered and found pretty useful.

What needs improvement?

Personally, I would like to have the ability to backup older legacy systems on the new versions as well.

I'd like the ability to perform individual backups (so a backup from inside the system instead of on the host side) - which right now is limited to newer Operating Systems, which, while is a good thing from a security point of view. That said, sometimes there is an older machine or VM which could use backups like this.

For our usage, we've found the connections to remote shares (like CIFS or NFS) while quite easy to set up are a little bit prone to interruption. Of course, in the next availability check performed autonomously by Nakivo, the connection is restored. This could of course be a problem with the destination share, however, it's really the only "issue" we've had with this software.

For how long have I used the solution?

I've used the solution since 2018.

What do I think about the stability of the solution?

The stability of the software is great; we've never had a problem with it or with the updates.

How are customer service and support?

The customer support is awesome and the support service is also great and quite qualified.

We don't have much experience with them as we had to contact them just once for clarification and not a real problem. 

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

Previously we had a custom backup procedure. We switched due to the impracticality of maintaining that system and the ease of use of Nakivo.

How was the initial setup?

The initial setup is totally straightforward with little to no specific competence required, at least, not on the networking side.

What about the implementation team?

Our in-house team managed the implementation.

What was our ROI?

The software did completely repay itself, especially when we had to activate the disaster recovery plan.

What's my experience with pricing, setup cost, and licensing?

The price is really competitive. The offering, as well as the ability to use it with free ESXi, is awesome.

The setup is as easy as deploying a VM.  

Which other solutions did I evaluate?

We valued other options, both for individual and granular files backups, such as BackupPC, and also for host systems, such as Veeam.

We chose Nakivo due to its higher feature offering at a lower price point compared to other alternatives.

What other advice do I have?

We're pretty satisfied with the product. I'm also evaluating it for personal non-work-related use.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
it_user1341348 - PeerSpot reviewer
President and CEO at a financial services firm with 1-10 employees
Real User
Nov 23, 2020
Great for whitelisting, competitively priced, and has great features
Pros and Cons
  • "Most valuable for DimenXional Cloud is the API provided by Nakivo which allows us to implement the software in all types of solutions."
  • "While the solution provides mostly what we need, it would be ideal if there were some additional feature capabilities for the API."
  • "While the solution provides mostly what we need, it would be ideal if there were some additional feature capabilities for the API."

What is our primary use case?

Nakivo software is available on a white-label basis. The DimenXional Cloud product with our enhancements is called WatchDog-BaaS for Backup as a Service. DimenXional Cloud has also developed WatchDog-DRaaS, which is Disaster Recovery as a Service. The white-label solution provides the API capabilities that DimenXional Cloud not get from other suppliers of this type of software. The finished solutions are bundled with the tasks for our market. The DimenXional Cloud (Very Small Business) market doesn't care what name is on it. They care about if it works or not and if it is reliable. Above all, our markets want to know that the software is easy to use and it has the right price.

What is most valuable?

1. Most valuable for DimenXional Cloud is the API provided by Nakivo which allows us to implement the software in all types of solutions.

2. It has all the features we need for our customer base.

3. The solution is very competitively priced.

What needs improvement?

While the solution provides mostly what we need, it would be ideal if there were some additional feature capabilities for the API.

I can't really specify which features are missing, as they've done everything that we've asked for so far. Our plate is full of getting what they've done into the marketplace. It's going to take us another two, three months to do that, including engineering work and testing and that type of stuff. I wouldn't be able to answer the question of if there are missing features for at least another three to six months.

For how long have I used the solution?

We haven't been using the solution for too long.

DimenXional Cloud started our programs with Nakivo in the past year.

Which solution did I use previously and why did I switch?

We used Veeam, and we still have legacy systems that use Veeam. We are switching because of the price advantage Nakivo provides.

What's my experience with pricing, setup cost, and licensing?

If we're talking about Veeam, it costs us 30% more to do what we are doing. That 30% made us uncompetitive. Nakivo has allowed us to price the product about 10-15% below the competition, and that's significant when you are talking about small dollars. With COVID-19 and the current market conditions, it's important to be very competitive.

What other advice do I have?

We're part of the RESA MSP program. It's basically a partnership with the solution.

Overall, I would rate the solution at a nine or a ten. They've been a very good product so far. It's basically everything we need.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer2203368 - PeerSpot reviewer
Systems Specialist at a tech consulting company with self employed
User
Jun 6, 2023
Lightweight with good deduplication and compression
Pros and Cons
  • "Backups are working smoothly with Nakivo Backup."
  • "We'd like to see more cooperation with Synology. It can be enhanced to get updates published faster to Synology's store."

What is our primary use case?

We use the solution as a VM backup from local servers and remote data centers. Nakivo is installed on a NAS device at the office, and it doesn't need any external servers to run. That makes it really easy to deploy, and in case of disaster for servers, the NAS device is totally separate from them, and backups can be restored quickly to another environment where ever is enough resources to run them.

The remote data center can also be backed up to a small repository on that data center and then copied over an internet link to the office, where I have more space to store backups.

How has it helped my organization?

Backups are working smoothly with Nakivo Backup. Deduplication and compression of backup repositories save lots of disk space, and I can keep many more restore points compared to situations where deduplication is not used.

Having a couple of the latest restore points saved in the repository at a remote data center allows restoration of them quickly without the need first to transfer them over the internet from the office. It also is nice to be able to copy backups to the office, where I have plenty of more disk space to save them compared to a remote data center.

What is most valuable?

There is no need to install agents on VMs. It is easy to deploy new VMs and get them backed up instantly.

It can be fully run from a NAS device. There is no need to have separate backups servers and be able to run a full Linux environment without Windows servers.

Deduplication and compression of backup repositories are easy. It saves lots of disk space and enables you to keep many more recovery points compared to a situation where all recovery points are saved as is without deduplication.

It's a lightweight solution built over Linux. It can be run directly from NAS devices and doesn't need separate backups servers installed on the network.

What needs improvement?

We'd like to see more cooperation with Synology. It can be enhanced to get updates published faster to Synology's store.

I don't have any other complaints about Nakivo Backup, and I like it as it is. I have used many other backups solutions like Veeam, Actifio, and Acronis, and Nakivo has done things better than those other backup solution providers. 

Of course, there can be some cases where others might perform better; however, for my use case, Nakivo Backup does just what is needed, and it is done properly without problems.

For how long have I used the solution?

I've used the solution for about three years.

Which solution did I use previously and why did I switch?

I have previously used VMPro, Veeam, and Actifio.

What's my experience with pricing, setup cost, and licensing?

The solution is cheaper than many competitors.

Which other solutions did I evaluate?

I have previously evaluated Veeam.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
L.V. - PeerSpot reviewer
IT Technician at a manufacturing company with 11-50 employees
User
Apr 20, 2022
Its ability to restore in the case of a catastrophic event is priceless

What is our primary use case?

We have a VMware environment that needed backup and replication. We run Nakvio on a QNAP NAS and replicate it to another VMware Server.                      

How has it helped my organization?

The speed and security of backups have improved my organization.     

What is most valuable?

The ability to restore in the case of a catastrophic event is priceless since every company must use a backup solution of some sort.

  • Instantly recovers entire VMs, individual files, or application objects (Microsoft Exchange, SQL Server, and Active Directory)
  • Deployable in one minute.                                                                       

What needs improvement?

In the next release, I would like for them to add restore in physical machines.

They should also improve the speed of "Reclaim unused space" in the repository.  

For how long have I used the solution?

I have been using Nakvio for two years. 

What do I think about the stability of the solution?

The stability is good. 

What do I think about the scalability of the solution?

It is good for small or medium businesses, we use it for 2 VMware hosts with about 15 virtual machines.

How are customer service and support?

Support is always very available for any request.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

There are plenty of options these days, but Nakivo is a strong contender.

How was the initial setup?

It is easy for basic configuration, it is of medium difficulty for more advanced configuration.

What about the implementation team?

We implemented in-house.

What's my experience with pricing, setup cost, and licensing?

They have competitive prices.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer1825491 - PeerSpot reviewer
Network Administrator at a construction company with 51-200 employees
User
Mar 31, 2022
Efficient support with clear reports and great functionalities
Pros and Cons
  • "They reply immediately to any query raised from us as a technician or consultant and they know the pulse of the market and keep updating the features in such a big way."
  • "Updating VM tools on a replicated VM could be better."

What is our primary use case?

We use the product for the backup of our VMs (Virtual Machines) which are located in a remote location. 

We have scheduled the backups for every day which is very convenient as it runs automatically. 

We can also run backup whenever we want according to our convenient time. The user interface is very easy to use and you can set it up in sometime without any issues. 

They also have cloud integration option for the backup to be stored on cloud platform such as Amazon and Wasabi.                               

How has it helped my organization?

We first used Nakivo Backup and Replication for our own HyperV Cluster. Then, we added a physical server.

Having used it for some time, we discovered all of its functionalities and have seen the power of the product.

The web interface is clear and simple to use and learning to use it is very quick.

The email reports are clear.

The support is quick and efficient.

Nakivo Backup and Replication has become an important part of our disaster and recovery strategy.

Our company, being a VAR, has decided to become a reseller of this product to help more and more customers discover it.

What is most valuable?

I appreciate the management. They really do respond quickly. They reply immediately to any query raised from us as a technician or consultant and they know the pulse of the market and keep updating the features in such a big way. Kudos to the team.

I appreciate the motivation and confidence. It helps to sell Nakivo products when outstanding support is provided and its well-performing software easily beats competitors.

The product license and support delivery have been great.

What needs improvement?

Updating VM tools on a replicated VM could be better. 

One of the most important things Nakivo can do is stop releasing a new version several times a year. It's important to "get it right" on a version release. Too many updates will cause an issue. 

Any version update should include the ESXi Host as well as the Center - not taking into consideration the vCenter version is a huge mistake and no updates should be released unless they also support the current vCenter version. That came up and I had several issues before I figured out it was a vCneter update compatibility issue.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Download our free NAKIVO Backup & Replication Report and get advice and tips from experienced pros sharing their opinions.
Updated: January 2026
Buyer's Guide
Download our free NAKIVO Backup & Replication Report and get advice and tips from experienced pros sharing their opinions.