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reviewer2523066 - PeerSpot reviewer
Web Developer / Designer - Graphic Designer at Onebron Digital Agency
User
Good backup and recovery capabilities with an easy setup
Pros and Cons
  • "NAKIVO gives us the security to retain valuable data backups and recover them in case of emergency."
  • "There are features that we would like to be integrated such as the ability to exclude directories, the creation of an image for bare metal restore as well as the creation of Plesk integration to use NAKIVO as a Plesk backup tool."

What is our primary use case?

We use Nakivo to back up our VPS servers and NAS devices. The UI and features are quite satisfactory, and there are several expansion possibilities. We liked the new MSP feature, which gives users specific access to specific machines. 

NAKIVO runs on a Linux server that requires low resources, so it gives us the option to expand our services and maintain the backup infrastructure to our budget. 

It provides very good support that responds immediately when we need help or instructions. 

It also provides an easy-to-use UI for setting it up.

How has it helped my organization?

NAKIVO gives us the security to retain valuable data backups and recover them in case of emergency. 

What is most valuable?

It provides our customers with a backup option in case they accidentally delete something or restore their applications to previous versions if something needs to be restored.

It also gives us the option to provide our customers with backup infrastructure as a service based on the MSP feature that NAKIVO has.

NAKIVO runs on a Linux server that requires low resources, so it gives us the option to expand our services and maintain the backup infrastructure to our budget.

What needs improvement?

There are features that we would like to be integrated such as the ability to exclude directories, the creation of an image for bare metal restore as well as the creation of Plesk integration to use NAKIVO as a Plesk backup tool. The last one is very important and will make the solution stand out among similar products. It's a feature that Acronis already has, and it makes it very easy for admins or customers to restore their files, emails, and databases directly from inside the Plesk panel very fast.

Buyer's Guide
NAKIVO Backup & Replication
September 2025
Learn what your peers think about NAKIVO Backup & Replication. Get advice and tips from experienced pros sharing their opinions. Updated: September 2025.
868,787 professionals have used our research since 2012.

For how long have I used the solution?

I've used the solution for about a year.

What do I think about the stability of the solution?

The solution is a steady product. That said, in some cases, you may need help from their support.

What do I think about the scalability of the solution?

Scalability is fast, with some room for improvement.

How are customer service and support?

NAKIVO support is one of the best that we have worked with.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

We used Comet, however, we made the change due to its pricing change, which made the old solution very expensive for a hosted solution.

How was the initial setup?

The setup was very easy. We were following NAKIVO's documentation.

What about the implementation team?

We set NAKIVO up from our end, and it was very easy.

What's my experience with pricing, setup cost, and licensing?

It's very well priced based on the features and the services that it provides.

Which other solutions did I evaluate?

We also checked Comet, Acronis, and Veeam.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Luis Cedrick Pérez Espinoza - PeerSpot reviewer
Postsale Engineer at SPC Internacional
User
Top 10
Granular backups, good customization, and very reliable
Pros and Cons
  • "Its capability to back up virtual machines is noteworthy, but its ability to verify the bootability of these backups is especially practical."
  • "NAKIVO should broaden its horizons in terms of compatibility and integration with other tools."

What is our primary use case?

I have deployed the solution in the data center environment, managing both virtual machines and physical servers. Local backups have been implemented, and tasks that were previously done manually are now automated, increasing the productivity of the IT team, as they can focus on other tasks while the tool handles the backups. 

Additionally, the solution has been configured for database backups, which used to be a major headache for database administrators, especially when databases were damaged. Now, with both full and incremental backups, the response time for data recovery has been significantly reduced. The experience has been excellent.

How has it helped my organization?

Nakivo enables the automation of tasks within the organization, addressing issues related to forgetting such a critical task as data protection and mitigating the risk of data loss due to human error. 

Additionally, it provides a centralized environment for managing backups, ensuring constant monitoring and validation of both backups and storage usage, all just a click away. 

It is an investment that every institution that understands the value of every bit of data within the organization should make. Nakivo is an excellent option to consider.

What is most valuable?

The most notable feature of the solution is its ability to perform granular backups, allowing complete customization of what we want to back up. 

The ability to define and back up even individual critical files according to our specified schedule is highly valued. 

Additionally, its capability to back up virtual machines is noteworthy, but its ability to verify the bootability of these backups is especially practical. 

Previously, it was often necessary to restore servers without knowing if the backup would work. Now, we simply verify if the backup is up-to-date and proceed with the restoration.

What needs improvement?

NAKIVO should broaden its horizons in terms of compatibility and integration with other tools. For instance, it would be beneficial to test its integration with other virtual environments like Proxmox, as I have not yet had the opportunity to conduct the necessary tests for this new proposal from NAKIVO. 

Additionally, integrating the tool with ERP systems and monitoring tools is essential. Lastly, I would suggest putting more effort into making the user interface more intuitive to enhance the backup management experience.

For how long have I used the solution?

I have been working with the solution for nearly a year, from design to implementation, and I am truly impressed by how comprehensive the tool is. It even features functionalities found in the most well-known backup solutions but at a more affordable price.

What do I think about the stability of the solution?

It is a very stable and reliable solution. At least so far, I haven't encountered any errors in the backup tasks.

What do I think about the scalability of the solution?

It is a solution that can support growth, whether it is geographical expansion or an increase in the amount of data to be managed. You just need to keep in mind some licensing considerations.

Which solution did I use previously and why did I switch?

I've used solutions from other providers before. However, the main reason for switching to NAKIVO was the cost-effectiveness of the solution and the extensive software benefits it offers.

How was the initial setup?

It is a solution where both deployment and future growth are easy to manage, so this aspect does not have to become a headache for administrators.

What about the implementation team?

The implementation was carried out by an internal team.

What's my experience with pricing, setup cost, and licensing?

Thoroughly assess your needs before purchasing the solution. Depending on how your data center operates, you will need to determine whether the licensing should be based on workload or socket. 

It’s also crucial to ensure that your network provides the necessary conditions and speeds to enable fast and efficient backups.

Which other solutions did I evaluate?

Yes, solutions like Veeam Backup have been evaluated.

What other advice do I have?

Don’t be deterred by the competitive pricing of this solution; it is highly effective and functional. 

If you prefer not to take a blind risk, you can request a 15-day demo by simply filling out a form on the manufacturer's website.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
NAKIVO Backup & Replication
September 2025
Learn what your peers think about NAKIVO Backup & Replication. Get advice and tips from experienced pros sharing their opinions. Updated: September 2025.
868,787 professionals have used our research since 2012.
Marek Szreiter - PeerSpot reviewer
Owner at Everest Przedsiębiorstwo Informatyczne
User
Good monitoring, reduces costs, and helps with compliance
Pros and Cons
  • "The implementation of Nakivo made it possible to implement the information security policies currently in force in the company and to meet the statutory requirements in the field of IT security."
  • "So far, there is no version that supports Polish. If such a version existed, many customers in our region would decide to purchase and implement this solution."

What is our primary use case?

We use Nakivo Backup and Replication to protect our critical data from virtual and physical machines. It is also very important to control the correctness of backups, which allows us to recover data after a failure. 

We also use the Wasabi cloud copy function. We replicate copies to the offline environment. 

We also secure our SQL servers by using the ability to run scripts before and after the backup. We use developed and implemented backup policies and schedules. 

We leverage the possibility of making a copy of Microsoft 365

How has it helped my organization?

The implementation of Nakivo made it possible to implement the information security policies currently in force in the company and to meet the statutory requirements in the field of IT security. 

The possibility of implementing extensive security policies and the developed schedules allowed for the reduction of costs related to ensuring information security. 

We also solved and deployed anti-ransomware using Nakivo. We monitor our virtual environment, CPU, RAM, and disk usage across VMware infrastructure including hosts, virtual machines, and data warehouses. This allows real-time data analysis directly from the solution interface.

What needs improvement?

The location of the product is important. So far, there is no version that supports Polish. If such a version existed, many customers in our region would decide to purchase and implement this solution.

The graphical interface could be improved. Real-time replication allows you to instantly send data to a secondary site to create an exact copy of virtual machines (VMs) and continuously update that copy as changes are made to the original VM. It's in beta, and there's no word on when the release version will be available. This is an important functionality that allows you to ensure business continuity by activating the replica in the event of a failure.

For how long have I used the solution?

I have been using Nakivo Backup and Replication for eight years.

Disclosure: My company has a business relationship with this vendor other than being a customer. we are reseller
PeerSpot user
IT Manager at a construction company with 11-50 employees
User
Great support, easy to configure, and offers a encrypted offsite backup
Pros and Cons
  • "It was also very easy to configure backups to be sent offsite to a separate repository for disaster recovery needs."
  • "One complaint I have is the dashboard flashing as it reloads/refreshes itself. The program was not always like that and it happened after an update at some point."

What is our primary use case?

This is our backup software for our VMs. 

We recently moved from having physical machines to having virtual machines. Our traditional backup method wouldn't be useful for backup up our VMs as well as the infrastructure. We do not have a large operation so we didn't want something that was subscription-based as, in the long run, it wouldn't really be worth it. 

Nakivo lets you do a one-time purchase which for our small setup was a better value. It is not easy to find something like that nowadays.

How has it helped my organization?

We made the move from physical to virtual machines and Nakivo allows us to safely and quickly back up all of our VMs. 

It was also very easy to configure backups to be sent offsite to a separate repository for disaster recovery needs. This improved our organization because now we can conveniently have all of our VMs backed up onsite and offsite. This allows us to have a solid disaster recovery plan in place by having multiple copies of our backups. We can have copies on an offsite NAS, or on a portable HDD, and they can all be encrypted - which is even better.

What is most valuable?

The encrypted offsite backup is very useful. Being able to have a copy of every VM stored offsite is invaluable for disaster recovery. It was very easy to set that up and it works very fast; it is able to compress and transfer large amounts of data quickly. I was blown away by how fast it transfers offsite to another repository. 

One other thing that is often overlooked is the level of support the company offers you. Nakivo support has been great. I had some complex problems that they helped me resolve and they did it quickly. They are very helpful people.

What needs improvement?

One complaint I have is the dashboard flashing as it reloads/refreshes itself. The program was not always like that and it happened after an update at some point. When it refreshes the dashboard the whole screen flashes and all the squares that held information, like the charts that show data transfer and other things, all blink out and reload at the same time. Refreshing all those in real-time should be possible without having them behave that way. Sometimes I get confused with the retention settings versus what is actually being backed up.

For how long have I used the solution?

I've used the solution for two years.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user

Thank you for choosing NAKIVO. We're sorry to hear that you didn't find what you need in our knowledge base. Please make sure to reach out to our support team and they will do everything to assist you as swiftly as possible. 


You can contact support right from the product interface or find other methods here: https://helpcenter.nakivo.com/display/support/

reviewer902752 - PeerSpot reviewer
Senior IT System Administrator at Nèmesi IT srl
User
Easy to use, quick to deploy and offers fair pricing
Pros and Cons
  • "The VM Backup Verification is one of the features I appreciate the most."
  • "I would love to see compatibility with KVM Backup."

What is our primary use case?


How has it helped my organization?

NAKIVO Backup & Replication provides a cost-effective solution without compromising on features and functionality. I selected NAKIVO Backup & Replication to benefit from its cost-effectiveness, user-friendly interface, versatile platform support, performance optimization, advanced features, and storage efficiency. 

The setup process is very quick and I am able to install it on a Windows machine in less than five minutes. The app for a QNAP NAS system has proven to be very useful, quick to deploy, and reliable.

What is most valuable?

I found Nakivo valuable for the following aspects: 

  • ease of use
  • quick to deploy
  • great value for pricing 
  • professional and quick support

The VM Backup Verification is one of the features I appreciate the most. Other than that, the possibility to have remote (off-site) repositories has been a feature we really love, since it helps us to provide our customers with remote backups, storing the data with encryption and deduplication to allow safe and reduced storage usage. 

The notification process helps us to be aware of each backup result.

What needs improvement?

I would love to see compatibility with KVM Backup. We would appreciate seeing Proxmox Virtual Environment (PVE) supported to provide reliable backup to this virtualization host. 

Another feature that we would find helpful would be the possibility to update automatically all the transporter (local and remote) when updating the director. This will make the system update process faster and easier to deploy in more complicated infrastructures with multiple repositories and transporters. 

For how long have I used the solution?

I've been using the product for seven years.

Which deployment model are you using for this solution?

On-premises

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Other
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer1874898 - PeerSpot reviewer
Consultant at MIRANDA Partners A/S
User
Flexible, easy to use, and no-nonsense
Pros and Cons
  • "The easy management and a good overview are the most important aspects."
  • "The process for getting unused diskspace back from the data repository is slow."

What is our primary use case?

Our customers moved to VMs on VMWare and Hyper-V and due to this, a new backup solution was needed. 

I have tested most of the brands on the market and looked at Nakivo. From the start, this was an easy-to-use no-nonsense tool that just worked. The price was low, and it was flexible to install, both on Windows servers and as a Linux VM.

Recently I have started to use the Linux appliance from Nakivo and they work great. I like the idea of having the backup software on a different platform disconnected from the production system.

How has it helped my organization?

The management of NAKIVO works great. They make it simple to get an overview of the status, backup progress, and the used disk space in the repository.

It is very useful for all types of backup and a copy function to external media works smoothly.

It is the first time I have been able to set up backup systems that work and is easy for the customer to access and check the status of the system.

It can be used on many systems, like VMs, physical machines, and Office 365, from the same installation - depending on the license.

What is most valuable?

The easy management and a good overview are the most important aspects.

The compression function optimizes the use of disk space and the error reporting that sends emails if anything goes wrong.

And the great service from the support, I have never experienced that they couldn’t help and if I forgot to answer, then they reminded me, to keep tracking the error until it was solved.

Since I have started to use NAKIVO backup I have not got a complaint from my customers about the backup system.

It is easy to create new users by giving the customer access to the management system and they do not have to install anything.

What needs improvement?

Right now, nothing is wrong.

The product fits my needs 100%. I use it for the backup of VMs. Some customers only have two VMs and others have more than 30.

The only thing I can think of is better options for adjusting the text in the mails that the system sends, both for reporting and for errors. When you review these emails from different customers, then it can be hard to identify from what system they have been sent.

The process for getting unused diskspace back from the data repository is slow. This could need an update to improve the speed.

For how long have I used the solution?

I've used the solution for five years.

What do I think about the stability of the solution?

The system is very stable. Most problems have been from other systems.

What do I think about the scalability of the solution?

The scalability is really good.

How are customer service and support?

They offer super professional technical service.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

We used Symantec Backup Exec and tried Veeam.

How was the initial setup?

The initial setup is straightforward.

What's my experience with pricing, setup cost, and licensing?

The setup is easy and they have really good guides. The price is also good, specialy for systems with many VMs.

Which other solutions did I evaluate?

We looked into Veeam, Symantec, and some other backup systems for host systems.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer1783962 - PeerSpot reviewer
Information Technology Manager at MSF Greece - Médecins Sans Frontières Greece
User
Great backup and restore features and very easy to use
Pros and Cons
  • "The interface is basic and very easy to use which is what we are looking for."
  • "Space is always an issue."

What is our primary use case?

We needed a backup solution that would back up all over Virtual Machines (VMware) and have a safe, fast, and reliable recovery process when needed.

Nakivo has allowed a worry-free backup process. 

The interface is basic and very easy to use which is what we are looking for. Setup is a simple task I manged to setup all the backup process by myself and if I had any questions the technical team was there to guide me and backup reports and notifications keeps you informed if there is any issues.

How has it helped my organization?

The solution is very simple to use in every way - including in the setup process, configuration, and backup process. 

Backups are done if all your connections are online. We tested and keep testing the restore process and we found that the restore process is quick and easy. 

You can also connect to different repositories so that you can have multiple backups on different devices to keep the backups stored in and safe and secure location. 

With Nakivo, we have a worry-free backup process and restore feature.

What is most valuable?

We always had an issue where we could not download a file if a user deleted it by mistake. We needed to restore the image or use another backup program to be able to just restore single files or folders if needed.

With Nakivo, we can do this and have the option to be able to download single files or folders from an incremental or full backup. It has saved us a lot of time.

You also have the option to download it locally to your PC or restore it back into the virtual machine, which, again, is time-saving and cost-effective in the long run.

What needs improvement?

We have a lot of clients on the network and we need to back up their local files. Space is always an issue and we try to backup just the files in certain folders, which the users are aware of. A good solution would be if we could create backups of files and folders from the users' local machine.

It might sound old-fashioned, however, we are limited on space and this solution will be a great feature. The user might lose their laptop or have it stolen, so having a backup of their local files would be just what we need.

For how long have I used the solution?

We are now moving in on two years of working with this product.

What do I think about the stability of the solution?

The solution is very stable and easy to use. 

What do I think about the scalability of the solution?

Backup times really depend on your overall systems. If you have fast systems, it will back up fast. In regards to our older solutions, it is way more impressive.

How are customer service and support?

Technical support is always ready to respond always helpful.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

We did use a different solution. We switch as the last solution was very expensive.

How was the initial setup?

The initial setup is very straightforward and easy.

What about the implementation team?

We did the implementation ourselves in-house.

What's my experience with pricing, setup cost, and licensing?

We found everything more cost-effective with Nakivo. We had a reduction of 70% in costs when we switched.

Which other solutions did I evaluate?

We looked at some other options. Acronis and Veeam were some solutions we looked into.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Will Sand - PeerSpot reviewer
Sysadmin at ALL THINGS MEDIA, LLC
User
Great for incremental backups, restores quickly, and is very scalable
Pros and Cons
  • "The price is much lower than competitors that do the same function."
  • "It would be great if they had a Let's Encrypt integration."

What is our primary use case?

We have used the solution for backup and restoration in a vSphere Environment. Nakivo can be used to backup nearly any virtual infrastructure. For us, it keeps incremental and full backups in a repo with deduplication that will keep storage usage low and restores very quickly. It integrates well with NFS storage for larger storage needs. There is also a monitoring dashboard that we use to monitor our virtual hosts. We use the fast restore option to quickly spin up virtual guests when there is no time to copy it back to the virtual host datastore.

How has it helped my organization?

Nakivo has been great for incremental backups of our virtual infrastructure. Restoring from backups is very simple. Nakivo, similar to Veeam Backup gives you peace of mind and confidence in your virtual infrastructure. 

If you were to lose a virtual host or a local datastore or remote datastore, Nakivo quick restore allows you to immediately spin up the virtual guest from backup on another virtual host, eliminating downtime and allowing for quick migrations to new hardware in the case of a catastrophe.  

What is most valuable?

The following aspects are the most valuable:

Quick Backups. Nakivo backups operate quickly, generally around 50 to 100MB/s, depending on your environment. This speed combined with only incremental changes being uploaded allows for quick hourly or nightly backups that don't bog down your infrastructure and take resources away from other needs.

Lightning-quick restores. Restores can run directly from the Nakivo Repo. You don't need to transfer back to the datastore until you have the time to do so.

Low Price. The price is much lower than competitors that do the same function.  

Support. Support has been friendly and responsive.

What needs improvement?

It would be great if they had a Let's Encrypt integration. Since LE provides free SSL certificates, it would be great. 

If you already have an internal CA authority you likely wouldn't need this, however, LE integration would allow shops without an internal CA to easily and freely (at no cost) auto-renew SSL certs. As it currently stands, you need to process your SSL renewal on another machine and then import it into Nakivo. It would be nice if Nakivo integrated LE and supported both HTTPS and DNS Validation for those machines behind Firewalls.

For how long have I used the solution?

I have used the solution for three years.

What do I think about the stability of the solution?

The stability has been consistent.

What do I think about the scalability of the solution?

The solution scales well.

How are customer service and support?

Technical support offers fast knowledgeable response.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

We tested Veeam, however, the price didn't seem worth it. Nakivo performs the same functions for a better price.

How was the initial setup?

We used the Virtual Appliance for an easy setup experience.

What's my experience with pricing, setup cost, and licensing?

I'd advise new users to reach out to CS at Nakivo and they will be happy to work with you on a quote that fits your needs. They got back to us quickly.

Which other solutions did I evaluate?

We did evaluate Veeam.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Download our free NAKIVO Backup & Replication Report and get advice and tips from experienced pros sharing their opinions.
Updated: September 2025
Buyer's Guide
Download our free NAKIVO Backup & Replication Report and get advice and tips from experienced pros sharing their opinions.