I use it for backup purposes - virtualization backup and virtual service backup.
Founder at Turkish Everhub Bilişim Technology LTD. ŞTİ.
User-friendly backup solution with a good price
Pros and Cons
- "The features that I have found most valuable are that it is a cheaper price and user-friendly."
- "In terms of what could be improved for the next release, I would probably answer better documentation and licensing models."
What is our primary use case?
What is most valuable?
The features that I have found most valuable are that it is a cheaper price and user-friendly.
What needs improvement?
They have improved some documentation to simplify technical issues. But still some licenses are not clear. For example, when you are reading the Pro Essential license features they don't identify the differences between Pro and the Pro Essential license types, or between Enterprise and Enterprise Essential license types. This is important.
In terms of what could be improved for the next release, I would probably answer better documentation and licensing models.
For how long have I used the solution?
I have been using Nakivo for nearly one year.
Buyer's Guide
NAKIVO Backup & Replication
September 2025

Learn what your peers think about NAKIVO Backup & Replication. Get advice and tips from experienced pros sharing their opinions. Updated: September 2025.
868,787 professionals have used our research since 2012.
What do I think about the stability of the solution?
Nakivo is reliable and stable.
What do I think about the scalability of the solution?
I didn't try it but I think it's scalable. I can add some storage for backup, so it is scalable in that way.
How are customer service and support?
Technical support is very good.
Which solution did I use previously and why did I switch?
I have experience with Veeam from about four or five years ago when I used it. These two backup solutions are working well and there is no problem between them. I don't know the differences.
How was the initial setup?
The initial setup is very easy.
What about the implementation team?
I am a Nakivo partner. I buy it for my customers.
What's my experience with pricing, setup cost, and licensing?
The pricing depends on the competition because some competitors are cheaper and some are not. I can say Nakivo is cheap.
Which other solutions did I evaluate?
I also have experience with other backup solutions, but I implemented Nakivo for my customers and I didn't look at other solutions. I just researched Veeam, Acronis and Commvault a little.
What other advice do I have?
On a scale of one to ten, I would give Nakivo a 9. Generally I'm satisfied.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. partner
Managing Partner at DelComps LLC,
Straightforward to setup with great support and excellent backups
Pros and Cons
- "The backup for physical machines and replication for the virtual environment are the most valuable aspects."
- "They need to add a failover feature to the Essential Pro license in case the environment is a simple virtual environment and the client does not need to upgrade."
What is our primary use case?
I am using Nakivo for backup and replication in both virtual and physical environments. The product is excellent, easy to use, and has a lot of beneficial features. On top of all that, the support team is excellent they will assist from deployment to go-live, and have a great after-deployment support service.
How has it helped my organization?
I can say that Using Nakivo Backup and replication adds extra layers of redundancy to my client's environment.
What is most valuable?
The backup for physical machines and replication for the virtual environment are the most valuable aspects.
What needs improvement?
They need to add a failover feature to the Essential Pro license in case the environment is a simple virtual environment and the client does not need to upgrade.
For how long have I used the solution?
We've used the solution for two months.
What do I think about the stability of the solution?
So far, the application has been very stable and does not require many resources from the existing environment.
What do I think about the scalability of the solution?
Nakivo is very scalable and fits many environments and architectures.
How are customer service and support?
They have a great customer support and service team.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
Prior to Nakivo, I used other solutions, however, due to pricing and license models, I preferred Nakivo.
How was the initial setup?
The initial setup is straightforward.
What about the implementation team?
We implemented the solution in-house and with a vendor team. They were very responsive and knowledgeable.
Which other solutions did I evaluate?
Prior to choosing Nakivo, I did evaluate other solutions. I chose Nakivo for many reasons, from pricing to licensing models, to service and support.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Buyer's Guide
NAKIVO Backup & Replication
September 2025

Learn what your peers think about NAKIVO Backup & Replication. Get advice and tips from experienced pros sharing their opinions. Updated: September 2025.
868,787 professionals have used our research since 2012.
Leading IT Engineer at a media company with 51-200 employees
Simple to set up with excellent pricing and great technical support
Pros and Cons
- "The user interface in general is very good. I"
- "Due to the fact that we are HP and Fugit partners as well, it would be nice if Nakivo would allow support for HP and Fugit storage."
What is our primary use case?
The solution is primarily used for small offices that are looking for backups for Microsoft 365 and they're looking for some local backup for their whole Office 365 environment.
What is most valuable?
The solution is a very cheap option. It's a clone of Veeam backup and it works in a very similar way for less cost.
They offer great support. The product offers chat options that are available right on the user interface, so at any time, you can reach out to support for assistance. I haven't seen a similar feature in any other solution. The Nakivo is the first one to have implemented it.
The user interface in general is very good. It's very lightweight. It's a web interface, which is quite good. In comparison, their main competition, Veeam, has an external web interface, which requires an additional component to be installed on the server which is not ideal.
The initial setup is simple.
They continuously implement new features. For example, they have brought support for storage devices recently and they are bringing support for duplication appliances. They're constantly growing.
What needs improvement?
It would be ideal if they offered a support portal for users. They should have a portal where the customer would be able to show all cases and the status of all cases and maybe create a new case. Instead, they support the solution directly on the graphical user interface inside their product. While it is easy to create a case in this way, a portal would still be an improvement.
Due to the fact that we are HP and Fugit partners as well, it would be nice if Nakivo would allow support for HP and Fugit storage.
For how long have I used the solution?
I've been using the solution for three or four years at this point.
What do I think about the stability of the solution?
The solution is stable. It just works. There are no bugs or glitches. It doesn't crash or freeze. It's reliable.
What do I think about the scalability of the solution?
It's pretty scalable. You have no issues expanding the solution if you need to.
Three years ago, I did not have many clients on the solution. However, over the last two to three years, the number has grown and more people are using it. Many are migrating over from Veeam.
How are customer service and support?
The support has always been very good. We are quite happy with the level of service we get.
Which solution did I use previously and why did I switch?
We also work with Veeam.
Veeam was the first solution that started to think about visualization backups. They were the first who started to offer this backup for a virtualized environment. Nakivo were the second and they basically cloned Veeam Backup. They created a cheap clone of Veeam Backup and the prices were much less than Veeam.
How was the initial setup?
The initial setup is very straightforward. It's very easy to implement, especially if we're talking about mass installations. First of all, they support MaaS. They can install their product on a MaaS network and can attach storage directly. Veeam Backup does not have such an option at all. The installation is very straightforward due to the fact that the installation looks like I'm installing a new application on an iPhone. It can't be simpler.
You only need one person to handle maintenance.
What's my experience with pricing, setup cost, and licensing?
The pricing of the product is very good. they are quite reasonable and less than other options. They are directly competing with Veeam and offer similar services at less cost.
What other advice do I have?
We are partners with Nakivo.
While our company is using the on-premise deployment version of the solution, our customers are kind of a mix. Some of them use the cloud version and have a backup for the cloud environment. Some of them use on-premises as well.
If customers are looking for a global data application without using any appliances, for example, if they want to try to duplicate all backup jobs together, then Nakivo Backup would be the best option as it has a global data application and Veeam Backup doesn't.
I'd rate the solution at a nine out of ten. I like the solution, however, there is always room for improvement.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
System Administrator at tech
Easy to update with good scheduling and cost-effective pricing
Pros and Cons
- "The updates are problem-free, so we can keep Nakivo up to date on the server and NAS too."
- "The only thing we have encountered that we would like to see improved in the future are error messages. They could be more detailed and helpful, without the need to send logs to support. Failing that, the part of the log related to the error could be displayed alongside the error message, so I can investigate the error without looking through all of those logs that I'm able to download."
What is our primary use case?
In our SMB we started using NAKIVO as our main backup solution for backing up mainly Hyper-V VMs. It's installed directly on our QNAP NAS. Only one system administrator uses it. We use features like scheduled backups, deduplication, retention, and app-aware mode for some VMs.
Our environment has only one Hyper-V server with five Windows Servers plus one Linux VM, which runs a license server, authentification server, active directory, application servers, communication+git server, and the database server with server application for production process management.
How has it helped my organization?
The Nakivo solution provided us with the ability to do automatic scheduled app-aware backups with great deduplication and compression, so they don't overload our local area network and don't require a lot of storage space.
Having reliable backups is a must for us, and Nakivo provided us with an easy-to-use solution, that offers fast implementation, initialization, and configuration. The restore function works great. Thanks to Nakivo we can do our business 24/7/365.
The Nakivo solution was very economical, so my CEO is happy with it.
What is most valuable?
The most valuable feature for us is Nakivo's flexibility in the server platform. We use it directly on our QNAP network-attached storage, so it can run regardless of the Hyper-V server. We also like its very good deduplication and compression, so it doesn't overload our network.
The scheduling is also very well done in Nakivo. Automatic backups are a must for us because we don't have enough time to perform manual backups.
The updates are problem-free, so we can keep Nakivo up to date on the server and NAS too.
What needs improvement?
The only thing we have encountered that we would like to see improved in the future are error messages. They could be more detailed and helpful, without the need to send logs to support. Failing that, the part of the log related to the error could be displayed alongside the error message, so I can investigate the error without looking through all of those logs that I'm able to download. In the future, I'll be glad for implementing AI that could automatically assume what backup plan and retention do we need.
For how long have I used the solution?
We've used the solution for one year and few days.
Which other solutions did I evaluate?
We looked at Veeam. However, Nakivo was more flexible and cost-effective.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Manager
Runs quietly, has a clean interface, and is easy to set up
Pros and Cons
- "The features that we like the most are the Backup Copy and Active Directory Integration. They have helped us to save a lot of time since we do not have to make the backup copies “by hand”."
- "There is a lack of native (web-based) update functionality."
What is our primary use case?
We have been using this for six years and it has been one of the applications that I know I can trust.
Setup was easy and a breeze to perform. Past the initial setup stage and additional config changes, there was very little need for me to intervene and interact with the product. It just works!
Other than the occasional recovery, the system will run quietly without problems and if there is any issue, it will send you a notification (not that I had many).
The interface is clean, simple, and easy to use.
How has it helped my organization?
We were looking for a comfortable and automized backup system that makes the backup copies automatically. This is why we decided to use NAKIVO. It fulfils this aspect and many other points that we were looking for on a backup system.
Furthermore, NAKIVO is easy and fast to use and to manage the system and installation is very intuitive and it is easy to follow it. We needed a backup and replication tool that makes the backup copies outside of office hours. We needed something that could be integrated with Active Directory and we needed an updated software with high-quality technical support.
What is most valuable?
One of the features that we like the most from Nakivo software is its interface. It is very intuitive and easy to use once you become familiar with it. Moreover, backup copies can be configured manually and we can do it whenever we want without interrupting the working hours of the clients.
The features that we like the most are the Backup Copy and Active Directory Integration. They have helped us to save a lot of time since we do not have to make the backup copies “by hand”. Furthermore, we have also saved a lot of time whenever we needed to recover a backup.
Active Directory is very important for us in order to manage our informatics system.
What needs improvement?
The web interface is very complete and it has many useful options. When starting to use it, it can be a little difficult to understand every option that it has but, when you get used to it and work with it, it is a very comfortable tool.
There is a lack of native (web-based) update functionality. To update the Linux appliance, you need to download a script and run commands from SSH. This is unacceptable.
There's a lack of appliance format in Hyper-V format (why only a VMware native format? They should release a VHD file appliance).
Overall, the evolution of the product is good.
For how long have I used the solution?
We've used the solution for six years.
How are customer service and technical support?
If you ever need their support, they will provide you one of the best experiences.
Their technical staff know their subject and will be able to solve your problems. One of the most satisfying support calls was with their technical support team, kudos and keep up the great work!
Disclosure: My company has a business relationship with this vendor other than being a customer. It Consultant
Manager at Integrasindo Mitra Sejati
Easy to install and deploy with good stability
Pros and Cons
- "The chat functionality with Nakivo Support in the web interface is very unique and we love it."
- "Right now we know that Nakivo has the ability to back up as an incremental process and restore backups across several criteria. However, it would be good if we had the ability to backup a system like PostgreSQL."
What is our primary use case?
I use the product for backing up my VMware VSphere and Microsoft HyperV Server.
The first time I chose Nakivo was because we were facing a problem with a system that we used which was very expensive to renew.
We found Nakivo from a website - one for VMware experts - and we tried to download the trial version.
The first time, we installed it on a physical machine that was running on a Windows Server - a 2012 Standard Edition.
At that time, we had 7 servers, including VMware ESXI and 1 VMware VCenter. Our VM at that time was around 50 VMs. After the trial, we were very interested in this product. After we tried to back up our Hyper-V VM in another system that we had, we found that all the systems were running well. That made us happy because we finally found a good product for backup that had a reasonable price.
How has it helped my organization?
Basically, we were very interested in Nakivo because it was easy to install and support was able to install on devices like Synology, Windows Server, or even a client virtual or physical server. Using the web interface made it easy to configure and manage.
It was easy to deploy a transporter to make process backup and replication faster and more reliable. Nakivo ensured our organization had good backup and replication software.
We like the capability of Nakivo in terms of being able to restore files, folders, Active Directory objects, and so on.
What is most valuable?
One feature that we like most is network acceleration. It also makes process backups between sites that we have more reliable.
We like the site recovery system that Nakivo offers because it helps us with orchestration site recovery on our VM from one site to another site without having to deal with any manual processes.
The transporter is one thing that we often use when we have installed a new server for our system.
The chat functionality with Nakivo Support in the web interface is very unique and we love it.
What needs improvement?
In my opinion, Nakivo should consider having native abilities to be able to backup and replicate several applications. For example, an application based on a microservice such as a container app or orchestration using Kubernetes would be better if Nakivo had the ability to backup or replicate without depending on a hypervisor.
Right now we know that Nakivo has the ability to back up as an incremental process and restore backups across several criteria. However, it would be good if we had the ability to backup a system like PostgreSQL.
For how long have I used the solution?
I have been using Nakivo for around 5 years.
What do I think about the stability of the solution?
In my experience with Nakivo, we like that every backup process is successful and when we restore it, it is as is like the source material. Until now, it has been very stable and we have not had any problems.
What do I think about the scalability of the solution?
We can add more storage as a respository very easily because it supports several systems such as NFS and CIFS.
How are customer service and technical support?
We only have contacted customer service and support once. They were very responsive and helped us solve our problem.
Which solution did I use previously and why did I switch?
We have changed from a previous system because that product was too expensive to renew and we needed a Windows license to install the backup system.
How was the initial setup?
The setup is very straightforward and very easy to install, deploy, and configure.
What about the implementation team?
No, we deployed the product ourselves.
What was our ROI?
Nakivo is a solution with reasonable TCO.
What's my experience with pricing, setup cost, and licensing?
After we calculated the fact that it was easy to install, easy to manage, etc., Nakivo still was the best option with a reasonable license price and renewal price year over year.
Which other solutions did I evaluate?
Yes, we have tried several products such as Acronis, Commvault, and many more.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Owner at Bit and Bytes
Enables our team to react in a really short time if a backup doesn't work correctly
Pros and Cons
- "The fact that it works with Synology is a big valuable point. Also, that we can check the functionality of a backup so easily. Cloud integration is valuable because the ability to not only backup locally, but to the cloud, has been a great addition to the already fantastic product. We can save so much time with Nakivo and are very happy that we found it and loved to use it for our solutions."
- "The way encryption is currently working could be improved. Currently, it's not possible to encrypt the backup to an NFS share directly. It needs to have the encryption within the Transporter/VM to enable encryption, which isn't optimal. So I'm hoping that in the near future this function will be implemented."
What is our primary use case?
We use Nakivo as a great addition to our client's VMware environment for backups. We have multiple clients and were looking for an easy backup solution. We were looking for a product that is easy and simple to use. This product perfectly fit and ended up becoming a mainstay in our portfolio of products that we can't live without. We have had several instances where Nakivo has really shined and helped us to recover from potential issues very quickly. Nakivo hasn't only met those expectations, it's surpassed them!
How has it helped my organization?
For our portfolio management services, Nakivo is simply perfect. Our team can react in a really short time if a backup doesn't work correctly. When we need a backup or only some files, it is really easy to restore and fix the problems. It is absolutely a time win and has improved our reaction times. Our clients are very happy and it is perfect that Nakivo runs perfectly with Synology disk drives.
Our technicians don't want to miss it anymore and if a client doesn't want to backup with Nakivo, then the backup is the client's problem.
What is most valuable?
The fact that it works with Synology is a big valuable point. Also, that we can check the functionality of a backup so easily. Cloud integration is valuable because the ability to not only backup locally, but to the cloud, has been a great addition to the already fantastic product. We can save so much time with Nakivo and are very happy that we found it and loved to use it for our solutions.
Last but not least the support is absololutly perfect. Every time we had a problem they helped us instantly.
What needs improvement?
I see two things that could improve:
- The way encryption is currently working could be improved. Currently, it's not possible to encrypt the backup to an NFS share directly. It needs to have the encryption within the Transporter/VM to enable encryption, which isn't optimal. So I'm hoping that in the near future this function will be implemented.
- Sometimes there is strange UI behavior with changes not being saved without any good message as to why.
But those are only small points and they are not very painful.
For how long have I used the solution?
We have been using Nakivo for two years.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Director at A-Tech Services Limited
Helpful email notifications, excellent support, and offers very useful updates
Pros and Cons
- "The speed of the backups and replications is fantastic and, for the most part, the simplicity of use has been wonderful."
- "The interface can be a little clunky at times."
What is our primary use case?
This is a standout backup, replication, and rapid recovery solution for any small to medium-sized business which has a virtualized server environment - particularly for VMware vSphere and Microsoft Windows Server Hyper-V.
Probably the best recommendation is the fact that we choose to use this ourselves. As a value added reseller/consultant, we have access to many products. We recommend it to smaller vSphere sites where it provides an excellent alternative to the likes of Veeam and the expensive HA options from VMware.
The architecture is excellent and real-life practical, not only for backups to local backup repositories but also for remote backup repositories and/or cloud storage. The virtual machine replication with multiple snapshots between physical hosts provides a cost-effective alternative to those who cannot afford/can't justify a full high availability solution.
How has it helped my organization?
It has massively simplified the backup process and management of backups when compared to the previous solution. Backup times are much quicker.
The pre-configured virtual machine means installation onto a vSphere host takes minutes, requiring little more than the allocating of an IP address for the web console and a few credentials. We quite literally install the virtual machine, create a backup repository, link Nakivo to our vSphere environment, and have the first backup running in under twenty minutes.
Email notifications make the ongoing monitoring of the system simplicity itself.
What is most valuable?
Many of these have been mention already.
The direct support from Nakivo has been excellent when we have had issues. The built-in link in the web console to request support and automatically include a support bundle with all the relevant configuration data for your system makes requesting support easy - not that we have had to do it very often.
They also seem to be listening to the customer base. It is one of the few products where you feel you are getting value for the ongoing support costs. There is a continuous stream of useful updates and new features.
The speed of the backups and replications is fantastic and, for the most part, the simplicity of use has been wonderful.
What needs improvement?
The interface can be a little clunky at times. I guess this is partly the nature of the beast, being as it is a browser-based console. The benefits of the browser-based console, for the most part, far outweigh the occasional clunkiness of the interface.
Support for the backup and replication of virtual machines is excellent, but improved support for physical machine backups would be very welcome (I believe this is already on the way).
With the current pricing model, the per workstation costs can soon rack up, so as to make it prohibitive to have a blanket backup policy for all workstations.
For how long have I used the solution?
I've been using this solution for 5 years.
What do I think about the stability of the solution?
In the time we have used it and recommended it, it has been incredibly stable. We have managed to corrupt a backup repository by physically pulling the plug mid-job, but that is about it.
What do I think about the scalability of the solution?
It will scale easily to match the recourses available.
How are customer service and technical support?
Support via the web console has been very straightforward and the response has been prompt and knowledgeable.
We have not had any phone support.
Which solution did I use previously and why did I switch?
I did previously use Acronis.
Nakivo, overall, provided a more complete, simpler, and cost-effective solution - particularly in the virtual environment.
How was the initial setup?
The solution is very simple to deploy, as already mentioned.
What's my experience with pricing, setup cost, and licensing?
In a smaller environment (less than three physical hosts) the Enterprise Plus is an excellent solution, particularly with the perpetual pricing available.
I'd advise new users to take note of the ongoing support costs which currently are well worth having.
Nakivo seems to be focused on developing and improving the product.
Which other solutions did I evaluate?
I did evaluate many options before choosing this.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.

Buyer's Guide
Download our free NAKIVO Backup & Replication Report and get advice and tips from experienced pros
sharing their opinions.
Updated: September 2025
Popular Comparisons
Veeam Data Platform
Commvault Cloud
HPE Zerto Software
Acronis Cyber Protect
Dell PowerProtect Data Manager
Veritas NetBackup
Cohesity DataProtect
BDRSuite Backup & Replication
VMware Live Recovery
IBM Storage Protect
N-able Cove Data Protection
Veritas Backup Exec
Bacula Enterprise
Buyer's Guide
Download our free NAKIVO Backup & Replication Report and get advice and tips from experienced pros
sharing their opinions.
Quick Links
Learn More: Questions:
- How does Nakivo compare with Veeam Backup & Replication?
- When evaluating backup and recovery software, what aspect do you think is the most important to look for?
- Veeam vs. Dell AppAssure vs. ShadowProtect
- Help! Need an opensource backup solution to work with OVM, Linux, Windows, Sql server, Exchange, Sharepoint. Plus bare metal recovery.
- What will be the best strategy for develop a up to date BCRS?
- CommVault vs. EMC NetWorker vs. Dell vRanger
- Should I get a third-party backup solution for Office 365?
- What is the best next generation backup tool?
- Best backup for 100Gbps+ read and write with hardware encryption?
- Do you have an RFP template for Backup Solutions which you can share?
My experience with the Nakivo platform has been very good, it allows me to manage email and file backups efficiently, and the platform is very friendly.