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User
Great for backups and data integrity with very helpful technical support
Pros and Cons
  • "Nakivo's backup and replication product has allowed us to implement a disaster recovery solution with a target repository in the cloud."
  • "Nakivo's implementation documentation could use a little beefing up."

What is our primary use case?

Our backup solution is quite unique. We have two data centers that require bandwidth throttling to ensure that business traffic does not get affected by the backup/restoration. Both data centers are using VMware, however, our smaller data center is using a small server that only has a single core. Therefore, we need to use the director from the larger data center which traverses over the VPN. This solution allows us to do exactly what we need, all while being very easy and very cost-effective.    

How has it helped my organization?

Nakivo's backup and replication product has allowed us to implement a disaster recovery solution with a target repository in the cloud.  

The biggest reason we went with Nakivo is the ability to rate limit and/or throttle the backup, ensuring that the traffic required to maintain our business operations was not interrupted.  This is very important. Nakivo's backup and replication product has provided us with a solution that meets our requirements.  We are definitely better off using this solution.

What is most valuable?

The feature that we have found most valuable would be the backup solution using bandwidth throttling.  

While we need to back up our infrastructure, we also need to maintain operations and this allows us to do both.  

We have our repository in the cloud which provides a backup solution in the event that a true disaster strikes, such as the building catching on fire and losing all equipment.  

In order to maintain data integrity, we had to store the repository off-site and Nakivo has provided a solution that meets that requirement.

What needs improvement?

Nakivo's implementation documentation could use a little beefing up. There was a section of the implementation where we got stuck and had to contact Nakivo support to fix it.  It was a very simple fix, and once we got past it, the remainder of the implementation went very smoothly.  

In addition, Nakivo's support team is very easy to work with. They were quick and got us up and running right away. Ideally, we would have preffered to have the documentation accurate so we didn't need to engage with the support, however, it all worked out in the end.

Buyer's Guide
NAKIVO Backup & Replication
May 2025
Learn what your peers think about NAKIVO Backup & Replication. Get advice and tips from experienced pros sharing their opinions. Updated: May 2025.
851,823 professionals have used our research since 2012.

For how long have I used the solution?

I've used the solution for about four months.

What do I think about the stability of the solution?

Stability is great - so far so good.

What do I think about the scalability of the solution?

Adding a second data center was a breeze.

How are customer service and support?

I've been extremely impressed with customer service and support. They are always there when you need them.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

We did not use a different solution. We tried a number of different products out, however, we did not commit to anything as they didn't fit our needs.

How was the initial setup?

There were a few tricky pieces to the implementation, however, the support I received from Nakivo was top notch and they got me going ASAP.

What about the implementation team?

We handled the solution's set up in-house.

What was our ROI?

It's difficult to put an ROI on a DR solution.  

What's my experience with pricing, setup cost, and licensing?

Potential users should reach out to the sales team. They are very easy to work with and provide everything you need - including walking you through their free demo.

Which other solutions did I evaluate?

We looked at both Barracuda and Crashplan.

What other advice do I have?

I have nothing else to add. I'm very impressed with their solution.

Which deployment model are you using for this solution?

Hybrid Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Manager at a integrator with 1-10 employees
User
Straightforward to set up with good reporting and a clear user interface
Pros and Cons
  • "The upgrade process is manual but very simple to do."
  • "It would be a good thing to have some use case and architecture examples online to understand integration in complex infrastructure."

What is our primary use case?

We are using Nakivo Backup & Replication to backup 40 Virtual machines from our HyperV cluster.

We also use it to backup one physical server.

All of these backups are stored on a Synology NAS in our building.

Nakivo Backup & Replication have replaced another backup solution we used before which lacked many features.

We plan to set up an offsite backup for all the important virtual machines via a 300MB VPN connection to an external office.

We are currently using the Enterprise Essentials license.

How has it helped my organization?

We first used NAKIVO Backup & Replication for our own HyperV Cluster. Then, we added a physical server.

Having used it for some time, we discovered all of its functionalities and have seen the power of the product.

The web interface is clear and simple to use and learning to use it is very quick.

The email reports are clear.

The support is quick and efficient.

NAKIVO Backup & Replication has become an important part of our disaster and recovery strategy.

Our company, being a VAR, has decided to become a reseller of this product to help more and more customers to discover it.

What is most valuable?

The first good thing about Nakivo Backup & Replication is the installation and configuration process.

The web interface is intuitive to use. The dashboard is simple to read and very clear. The navigation between pages using links is very useful too.

The built-in feature to send requests to support is very useful. The support team is very efficient.

The upgrade process is manual but very simple to do.

Other features like search and calendar are good.

The last new added features, including the Immutable Repository and 2FA, are important ways to help us increase our backup protection.

What needs improvement?

There are not many features we are missing at this moment with Nakivo Backup & Replication.

If it would be perhaps possible to add some more details and information in the activities tab or links from graphics to logs, that would be useful.

For HyperV, we need to extract VMDK from OVA files and convert them to VHDX. It would be easier to have a direct download of VHDX files.

It would be a good thing to have some use case and architecture examples online to understand integration in complex infrastructure.

Visio stencils are missing. They would help us build schemas.

For how long have I used the solution?

We've been using Nakivo Backup & Replication since 2018.

What do I think about the stability of the solution?

We never had any crashes. No need to reboot the NAKIVO VMs.

The solution is very stable.

What do I think about the scalability of the solution?

We had no problem upgrading our infrastructure and adding many virtual machines.

How are customer service and technical support?

Support via the web console is very straightforward and the response time is quick. They are knowledgeable.

We have never needed any phone support.

Which solution did I use previously and why did I switch?

We used another product in the past. It lacked some important features and we decided to switch. After having tested some other products, we choose Nakivo Backup & Replication.

How was the initial setup?

The initial setup was straightforward.

What about the implementation team?

We implemented the solution through an in-house team.

What was our ROI?

The ROI is very good. 

What's my experience with pricing, setup cost, and licensing?

Globally, Nakivo Backup & Replication has a lower price than other backup solutions while still providing the same or more functionalities.

Which other solutions did I evaluate?

When we decided to change the backup solution, we evaluated Veeam and Nakivo, and we choose Nakivo.

What other advice do I have?

I'd advise new users to try it then you will likely adopt it.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: We are NAKIVO Silver Partner.
PeerSpot user
Buyer's Guide
NAKIVO Backup & Replication
May 2025
Learn what your peers think about NAKIVO Backup & Replication. Get advice and tips from experienced pros sharing their opinions. Updated: May 2025.
851,823 professionals have used our research since 2012.
Real User
Quick and easy to set up, a clean GUI, and efficient deduplication
Pros and Cons
  • "It is fast, simple, powerful, and has a price without competition."
  • "I would like to have the option of creating a subfolder per job in the backup repository because we had an issue where some files were corrupted and we lost the backup of the majority of the VMs."

What is our primary use case?

We are using this solution for backing up and replicating virtual machines.

We have a small environment with two hosts. Both of them are Levono servers with ESXi 6.5 U2 and fifteen virtual machines. All of the VMs are Windows and we have file, SQL, and Exchange servers.

How has it helped my organization?

Nakivo has enabled me to concentrate on other tasks without worrying about the daily backups. It has given us more confidence in the infrastructure thanks to the replication. The virtual machines are fundamental for the daily functioning of the company, so a failure would have a very damaging impact, and incur a great economic cost.

What is most valuable?

The quick and easy setup of the virtual appliance made it simple and fast to deploy.

The interface is easy to understand and it gets the job done with a clean GUI.

Efficient deduplication and compression.

It is fast, simple, powerful, and has a price without competition.

What needs improvement?

I would like to have the option of creating a subfolder per job in the backup repository because we had an issue where some files were corrupted and we lost the backup of the majority of the VMs.

I would like a clearer log of errors. I enabled the schedule for space reclamation on the repository, but after one day I found that the repository was detached and the GUI didn’t give a status of the scheduled task.

For how long have I used the solution?

We have been using this solution for three months.

Which solution did I use previously and why did I switch?

We didn't have a different backup solution for virtual environments.

What's my experience with pricing, setup cost, and licensing?

I advise that this is the best product for medium or small environments according to my
cost-benefit analysis.

Which other solutions did I evaluate?

I tested Veeam, but I ultimately chose Nakivo because of the difference in cost.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Michael Wolf - PeerSpot reviewer
Michael WolfWorks with 1-10 employees
User

The option of creating a subfolder per job in the backup repository does exist. This is exactly how we use it and implemented to avoid issues you experienced.

reviewer2162178 - PeerSpot reviewer
EERO ApS at DatateknikerDatatekniker
User
Saves time with good disaster recovery and multi-tenancy
Pros and Cons
  • "All in all, NAKIVO helped us save a lot of time."
  • "For us, it would be best to improve the speed of the backup instead of adding new features."

What is our primary use case?

We did a manual backup of our VM's before. Nakivo was a cheap alternative to this, and we do it all for us now. 

Furthermore, we have used disaster recovery a few times, and it worked like a charm and saved us money and time. We have used the software so much that we became partners and certified. 

We use multi-tenancy very much as well, so we can manage multiple customers from one site. That makes it much easier to see if all backups have been run without errors and set up multiple jobs from one site so that we don't need VPNs and such for configuring customers' sites. 

All in all, Nakivo helped us save a lot of time.

How has it helped my organization?

If you don't want to waste a lot of money each year on backup software and just want something that works out of the box, and is easy to install, then choose Nakivo. 

Nakivo is easy to manage also - even if you are not in the IT department - and is a single company with its own data center. 

It is easy to manage your backups and restore. There are a lot of advanced features in Nakivo. All in all, you don't have to use them for single backups and restores. 

If you have problems, they also have a very good support staff that is not afraid to join a session with you, helping with backup or restoring a setup (or whatever the problem might be). 

We had some issues with snapshots on our VMware that Nakivo uses. Nakivo fixed it with a live session, even though they don't have anything to do with our VMware.

What is most valuable?

Nakivo is a backup and replication solution. Of course, the main best features are that it backs up, replicates, and restores. Nakivo also offers a lot more, like multi-tenancy. We use that a lot since we have a lot of customers we also backups for. With this product, we can control it all at one site. This means that we can do our job in much less time than before with manual backups.

Nakivo has a feature to recover files directly into VMs. We use this a lot, and it works flawlessly when set up.

What needs improvement?

In terms of features right now there isn't anything we want.

Of course, we want Nakivo to keep updating the product for errors and offer continuous support for old as well as the new VMware ESXi, and HyperV. 

For us, it would be best to improve the speed of the backup instead of adding new features. Nakivo is fast enough now, however, if it could be faster at encrypting or compressing, that would be ideal.

For how long have I used the solution?

I've used the solution for five years.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
reviewer1741476 - PeerSpot reviewer
Technical Director at a tech services company with 11-50 employees
User
Easy to install and use with great reporting
Pros and Cons
  • "The backup and replication are great."
  • "There is a familiar error that pops up and that is a VM error as much as it is a Nakivo error. It says that the job couldn't calm the VM and restores might be impacted. That error is, to say the least, a bit scary. I have seen this type of error on other backup systems also."

What is our primary use case?

We use the solution for the backup of VMs and some replication.

We generally use Nakivo to backup in-house VMs. In more mission-critical situations, we also use the replication aspect of the product. This ultimately means that we can just switch on new hardware over to a replicated server at an instant, thus taking a lot of pressure off us in the case of mission-critical operations. It's a huge plus in any IT department. The product's strength is that it is easy to install and very easy to administer. I highly recommend it.

How has it helped my organization?

The solution has improved our organization a lot by making the product very easy to install and making it easy to understand its reporting. 

Nakivo has improved our organization largely due to the fact that it is an extremely robust backup system. 

It comes with a replication module that allows us to safeguard mission-critical servers. This has been applied on several sites by us with fantastic results as it becomes a great Plan B in case of a hardware failure or an outage of a primary system.

There is only one criticism and that is when we compared it with other vendors we found that although the backup speed was very fast, the restore speed was slower.

What is most valuable?

The backup and replication are great. 

We like the comprehensive email notifications with attached reports. This reporting is very very easy to set up and is saved in PDF format, making it extremely simple to both share and organize. A complete history trail can be shown with this product from inception to end of life.

It also has allowed us to replicate such servers as SQL and Exchange which is invaluable in areas of disaster recovery and other SOS situations. In the past, this has been a lifesaver and has even gotten us accolades from one client in particular.

What needs improvement?

There is a familiar error that pops up and that is a VM error as much as it is a Nakivo error.

It says that the job couldn't calm the VM and restores might be impacted. That error is, to say the least, a bit scary. I have seen this type of error on other backup systems also. I'm not really sure what can be done with VSS writers, et cetera, however, maybe VMware and Nakivo should get together and solve the issue. A reboot of the VM and/or reinstallation of VMware tools nearly always solve the issue on the specified guest.

For how long have I used the solution?

I've used the solution for a good few years.

What do I think about the stability of the solution?

The solution is very stable running as an appliance.

What do I think about the scalability of the solution?

The scalability is not an issue and has never been a problem as it runs as an appliance. We simply add more memory and cores, et cetera.

How are customer service and support?

Support is excellent and turnaround time is very good. Nakivo is an exception in this area, in my experience. 

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

We use both Acronis and Nakivo.

How was the initial setup?

Once we have installed this once, the learning curve is pretty much over. Its major strength is its ease of install and use.

What about the implementation team?

We self-installed the solution on our client's hosts.

What was our ROI?

I don't have figures, however, the ROI has to be high.

What's my experience with pricing, setup cost, and licensing?

I'd advise users to check the core/CPU licensing to understand how the licensing is charged.

Which other solutions did I evaluate?

These products, Acronis and Nakivo, are very similar, however, the replication from Nakivo makes it very attractive.

What other advice do I have?

The simplicity of installation and use is it's strength. I highly recommended it.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user

NAKIVO est une solution de protection des données exceptionnelle. Son interface intuitive et son intégration transparente avec diverses plates-formes facilitent les sauvegardes. La vitesse de sauvegarde est impressionnante et les options de récupération sont robustes, garantissant un temps d'arrêt minimal. Grâce à la déduplication globale des données, il optimise efficacement l'utilisation du stockage. Hautement recommandé!

NAKIVO est incroyable! Facile à utiliser, sauvegardes rapides et récupération fiable. Grande optimisation du stockage. Recommande fortement! ★★★★★

PeerSpot user
reviewer1700358 - PeerSpot reviewer
IT support manager at SharKom Srl
User
Has a convenient and easy web interface and excellent technical support
Pros and Cons
  • "The product is good for protecting very low-budget offices, whereas other solutions fail in terms of cost and footprint of the VMs involved."
  • "There are many features we have not had the opportunity to try, such as Tape Backups, Office 365 backups, and many other things."

What is our primary use case?

We primarily use the solution to backup and replicate business-critical VMs - on the same network or off-site - and to test new updates on flash boot restores. This enables us to verify a broad range of scenarios such as expanding disks or upgrading whole machines to newer OS versions

We use the product on vSphere as a VM or directly on the QNAP with the added convenience of not needing to create an ISCSI device which prevents locking all the space on the QNAP.

The new licenses per workload are very nice for small customers since they have a low price and are not tied to the number of CPUs.

How has it helped my organization?

It was useful to migrate via replica from an old 5.0 ESXi to the newer 7.0 by simply deploying the transporter and crossing the two systems. From there, we replicated the VMs and switched over, which was as easy as stopping and restarting the VMs, limiting the unavailability of the systems involved to a couple of minutes.

To migrate a VM from HyperV to vSphere when a customer needed to change the vendor of the hypervisor produced the same results as above. We also had the opportunity to test it offline prior to full deployment.

What is most valuable?

The solution offers many useful features, including Flash Boot, transporters on different platforms, native QNAP APP, and virtual appliances with no need to install a Windows machine to install the "app". 

The virtual appliance does not need to maintain a dedicated Windows machine, with its antivirus, security risks, added costs, and other issues.

The coverage reports are well designed and give us the ability to have a fast check on what is protected or not.

The SW automatically protects a VM if it is added to a protected VAPP.

The SW is very flexible and complete for our use cases.

There are many license types and levels so that every customer can find the right balance between cost and features.

The web interface is convenient and easy.

The SW is very scalable in every aspect.

The product is good for protecting very low-budget offices, whereas other solutions fail in terms of cost and footprint of the VMs involved.

What needs improvement?

There are many features we have not had the opportunity to try, such as Tape Backups, Office 365 backups, and many other things.

For how long have I used the solution?

I've used the solution for more than three years.

What do I think about the stability of the solution?

The stability is good.

What do I think about the scalability of the solution?

The scalability is good.

How are customer service and support?

Technical support is very kind and responsive.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

We've used many other solutions however, Nakivo is a good standard for us.

How was the initial setup?

The initial setup is easy; we just deploy the VM or APP on QNAP.

What about the implementation team?

We resale the product and use it ourselves as well.

What was our ROI?

We have seen a high ROI.

What's my experience with pricing, setup cost, and licensing?

The solution has a reasonable license cost and can be set up in minutes.

Which other solutions did I evaluate?

We have looked at Veeam and others.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: We use and resale it, has a lower TCO, works reliably and we can count on happy customers
PeerSpot user
PeerSpot user
IT Architect at MFL GROUP
Real User
Easy to learn with a intuitive user interface and great VM backup verification
Pros and Cons
  • "Nakivo offers direct support through the graphical interface and this is great to have if you need quick help."
  • "Log and report creation can be improved."

What is our primary use case?

The solution is primarily used for backup and replication of virtual environments based on VMware ESXi located in different company sites.

I use Nakivo B&R to provide Disaster Recovery and backups of complex VMware environments. 

I have multiple datacenters centrally managed and need a solution that's scalable, simple, and also has enterprise-grade features that give me complete control of backups.

Initially, the solution was going to be an alternative to a primary backup. Now, it is always a must-have in our environment.

There's a simple interface and a lot of options. Installing directly on a NAS appliance is a must.

How has it helped my organization?

First of all, the price and the order process of Nakivo B&R are very attractive and simple.

We have a lot of QNAP appliances and Nakivo Backup and Replication supports them. This is very useful. I can install the suite directly to the NAS appliance and the transport package on a small QNAP across my datacenter's infrastructure. 

The product has almost the same features of Veeam Backup and Replication at a lower price point, and this is very attractive.

The enterprise version is a solid product with good support, a lot of features, and a helpful knowledge base.

What is most valuable?

It has a simple and intuitive user interface and the fast learning curve is amazing.

Another very useful feature is VM backup verification. Nakivo B&R takes the backup, boots the VM, and takes a screenshot. In this way, I can be sure that the backup or replication job is consistent.

Another great feature in version 10.4 is the immutability of the backup repository. This is a must-have in order to protect against ransomware attacks.

Nakivo offers direct support through the graphical interface and this is great to have if you need quick help.

What needs improvement?

The solution needs a high availability feature in case of loss on the primary site. This would be very attractive as a part of configuration backup.

Another great additional feature would be an automatic upgrade of the transporter package in case of an upgrade of full product. In my environment, I have many transporters at different datacenters and I need to perform a manual upgrade process at this time.

Storage snapshot integration for the EMC Unity appliance is another missing feature.

Log and report creation can be improved. 

The graphical user interface can be made better.

For how long have I used the solution?

I have been using Nakivo B&R for about 4 years.

What do I think about the stability of the solution?

The product is very stable and offers great support.

I had no problem using it in about 4 years

What do I think about the scalability of the solution?

It is very easy to expand the repository and to deploy it in a different data center.

How are customer service and support?

There are no issues in regards to customer service and technical support.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

I still use Veeam Backup and Replication as the main source of backup jobs, but Nakivo is very attractive and offers the same functionality at a very interesting price.

How was the initial setup?

The setup process is very easy. I use Nakivo directly installed on QNAP appliance and in about five minutes I can start working.

What's my experience with pricing, setup cost, and licensing?

The solution is very easy to set up and has direct support of the NAS appliance at a very interesting price.

It is a product that is very easy to order.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
reviewer1490964 - PeerSpot reviewer
IT Manager at Smith Neufeld Jodoin LLP
Real User
Good scheduling, easy to manage, helpful support, and deduplication saves a lot of space
Pros and Cons
  • "The most valuable feature is the ease of creating a backup copy job to get the backups to a second device."
  • "In the loading of a backup, choosing what to restore seems to be a lengthy process, but it has always worked in my restore tests."

What is our primary use case?

We are using it to back up two VMs on two physical hosts in a VMware 7.0.1 environment. Backing up both to a NAS and to an old SAN that was repurposed as a secondary backup, the devices are located in two different places and connected via fiber.

The system worked well as an app on my Synology NAS until we grew too much, and the NAS didn't have enough memory. No worries though, as Nakivo Backup and Restore has many ways to implement their software, which are all included in your license. I was able to spin up a Nakivo VM and create an iSCSI connection to my NAS, and off we went!

How has it helped my organization?

Backups are easy and it de-duplicates very well, saving lots of space. I never have to worry about whether my backups are working.

Nakvio Backup and Restore handles backup scheduling very well, and it is easy to manage. I have set up numerous schedules for backing up key servers more often than utilitarian servers, and have found that scheduling is easy, especially with the "run after a different backup completes". The lets me schedule one backup, and the rest can follow.

What is most valuable?

The most valuable feature is the ease of creating a backup copy job to get the backups to a second device.

What needs improvement?

Really not sure about this, because everything works great!

The only complaint I might have is that restoring Exchange and AD objects seem to require some tweaking. So far it has always worked, but I have had to look up the database, rather than have Nakivo Backup and Restore automatically detect it. This is not a big deal.

In the loading of a backup, choosing what to restore seems to be a lengthy process, but it has always worked in my restore tests.

For how long have I used the solution?

I have been using Nakivo for three years.

How are customer service and technical support?

Their tech support, should you need it on the rare occasion, is second to none!

If you have a problem, sending in a ticket right from the web interface is easy. They respond quickly and knowledgeably. They don't demean you if the error is on your side. They help you fix it, and get back up again in short order.

Which solution did I use previously and why did I switch?

We did use another solution prior to Nakivo, but we switched because of cost and have never looked back.

Which other solutions did I evaluate?

We did not evaluate other options.

What other advice do I have?

My advice for anybody who is implementing Nakivo is to make sure you evaluate the options available in each edition. I found that the Pro edition was all that we needed.

All in all, a very good company to deal with. I would highly recommend their backup products, as they work extremely well. The whole product is valuable in every sense of the word. I don't have any real complaints about the product.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
Download our free NAKIVO Backup & Replication Report and get advice and tips from experienced pros sharing their opinions.
Updated: May 2025
Buyer's Guide
Download our free NAKIVO Backup & Replication Report and get advice and tips from experienced pros sharing their opinions.