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Georgi Dukov - PeerSpot reviewer
Head of Security Solutions department at a tech services company with 201-500 employees
Real User
Feb 20, 2022
User-friendly, simplified backup solution
Pros and Cons
  • "This is a user-friendly solution that has a lot of certifications and documentation for the Microsoft Hyper-V infrastructure."
  • "I would like to see some additional models in the next release to make backups more functional."

What is our primary use case?

We had a customer that had a Microsoft Hyper-V virtualization infrastructure and wanted the most simplified solution that can be immediately installed, configured, and backed up. So, we installed Nakivo and trained their administrators on the solution.

What is most valuable?

This is a user-friendly solution that has a lot of certifications and documentation for the Microsoft Hyper-V infrastructure.

What needs improvement?

I would like to see some additional models in the next release to make backups more functional.

What do I think about the stability of the solution?

Nakivo is stable, we have not had any issues for one year.

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What do I think about the scalability of the solution?

Nakivo's infrastructure is very scalable.

How was the initial setup?

The initial setup was quick and easy. It took us about a week to install and configure.

What's my experience with pricing, setup cost, and licensing?

Nakivo is cheaper per machine and per backup.

Which other solutions did I evaluate?

Acronis has more functionalities but is also more expensive.

What other advice do I have?

The central console is very native making it easy for the end user to understand.

I would rate the solution an eight out of ten.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Founder at a tech services company with 1-10 employees
Real User
Jan 12, 2022
User-friendly backup solution with a good price
Pros and Cons
  • "The features that I have found most valuable are that it is a cheaper price and user-friendly."
  • "In terms of what could be improved for the next release, I would probably answer better documentation and licensing models."

What is our primary use case?

I use it for backup purposes - virtualization backup and virtual service backup.

What is most valuable?

The features that I have found most valuable are that it is a cheaper price and user-friendly.

What needs improvement?

They have improved some documentation to simplify technical issues. But still some licenses are not clear. For example, when you are reading the Pro Essential license features they don't identify the differences between Pro and the Pro Essential license types, or between Enterprise and Enterprise Essential license types. This is important.

In terms of what could be improved for the next release, I would probably answer better documentation and licensing models.

For how long have I used the solution?

I have been using Nakivo for nearly one year.

What do I think about the stability of the solution?

Nakivo is reliable and stable.

What do I think about the scalability of the solution?

I didn't try it but I think it's scalable. I can add some storage for backup, so it is scalable in that way.

How are customer service and support?

Technical support is very good.

Which solution did I use previously and why did I switch?

I have experience with Veeam from about four or five years ago when I used it. These two backup solutions are working well and there is no problem between them. I don't know the differences.

How was the initial setup?

The initial setup is very easy.

What about the implementation team?

I am a Nakivo partner. I buy it for my customers.

What's my experience with pricing, setup cost, and licensing?

The pricing depends on the competition because some competitors are cheaper and some are not. I can say Nakivo is cheap.

Which other solutions did I evaluate?

I also have experience with other backup solutions, but I implemented Nakivo for my customers and I didn't look at other solutions. I just researched Veeam, Acronis and Commvault a little.

What other advice do I have?

On a scale of one to ten, I would give Nakivo a 9. Generally I'm satisfied.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. partner
PeerSpot user
Buyer's Guide
NAKIVO Backup & Replication
January 2026
Learn what your peers think about NAKIVO Backup & Replication. Get advice and tips from experienced pros sharing their opinions. Updated: January 2026.
881,757 professionals have used our research since 2012.
reviewer1578438 - PeerSpot reviewer
IT Engineer at a comms service provider with 201-500 employees
Real User
Jan 11, 2022
Responsive technical support, and reliable
Pros and Cons
  • "Technical support responds very quickly."
  • "The backup speed needs improvement."

What needs improvement?

The backup speed needs improvement.

In the next release, I would like to see more functionalities.

The interface could be improved.

For how long have I used the solution?

I have been working with Nakivo for six months.

I am working with version 10.

What do I think about the stability of the solution?

Nakivo is a stable product.

What do I think about the scalability of the solution?

It's a scalable solution.

In our company, we have 10 people using this solution.

How are customer service and support?

Technical support responds very quickly.

Which solution did I use previously and why did I switch?

Previously, we did not work with similar products.

How was the initial setup?

The initial setup was complex.

What's my experience with pricing, setup cost, and licensing?

The price could be lower.

What other advice do I have?

I don't use any special features. I just use the standard feature.

I would rate Nakivo an eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
it_user1703874 - PeerSpot reviewer
Founder & CEO at a tech services company with 11-50 employees
User
Nov 2, 2021
Excellent support with great product licenses and well-performing software
Pros and Cons
  • "The product license and support delivery have been great!"
  • "Their product is good and it meets our requirements, however, new features are also most welcome and we never hesitated to try new features."

What is our primary use case?

With VMware ESXi with Vcenter setup including HP SAN, we are using this backup and replication solution for local and cloud backup including offsite backups.

In this software, they give an option to copy the backup to another NASWasabi is the cheapest option for cloud backup and we are using it as a cloud backup since their support is good and they are ready to listen to our requirements and give better use suggestions.

The software has been working since 2018. After a few months of testing, it looks like the solution is solid.

What is most valuable?

I appreciate the management that really does respond quickly. They reply immediately to any query raised from us as a technician or consultant and they know the pulse of the market and keep updating the features in such a big way. Kudos to the team.

I appreciate the motivation and confidence. It helps to sell Nakivo products when outstanding support is provided and its well-performing software easily beats competitors.

The product license and support delivery have been great!

What needs improvement?

I'm okay with the solutions they are providing. Their product is good and it meets our requirements, however, new features are also most welcome and we never hesitated to try new features.

For how long have I used the solution?

I've used the solution for more than three years.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
IT Specialist at a financial services firm with 51-200 employees
User
Oct 21, 2021
Fast and reliable with a user-friendly interface
Pros and Cons
  • "The solution has a user-friendly interface and is easy to configure."
  • "It would be good to have some Oracle database backup capability from the Linux OS in the next release."

What is our primary use case?

Our primary use case is to back up our VMs from vSphere. 

How has it helped my organization?

It is nice to have a fast and reliable backup solution.

What is most valuable?

The solution has a user-friendly interface and is easy to configure.

What needs improvement?

In the next release, it would be good to have ability/feature to backup only Oracle database from the Linux OS beside backing up whole VM.

For how long have I used the solution?

I've used the solution for less than one month.

What do I think about the stability of the solution?

Stability plays a big role when implementing the solution, and this solution definitely has it.

What do I think about the scalability of the solution?

It is good to have a solution with scalability available to us.

How are customer service and support?

 Customer service and support response is very quick.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

We did not previously use a different solution.

How was the initial setup?

The setup was straightforward.

What about the implementation team?

We did an in-house implementation.

What was our ROI?

I'm not sure what our ROI is. 

What's my experience with pricing, setup cost, and licensing?

It is a cost-effective solution with an easy-to-configure user-friendly interface.

Which other solutions did I evaluate?

We did not evaluate another solution before choosing this product.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Real User
Aug 30, 2021
Runs quietly, has a clean interface, and is easy to set up
Pros and Cons
  • "The features that we like the most are the Backup Copy and Active Directory Integration. They have helped us to save a lot of time since we do not have to make the backup copies “by hand”."
  • "There is a lack of native (web-based) update functionality."

What is our primary use case?

We have been using this for six years and it has been one of the applications that I know I can trust. 

Setup was easy and a breeze to perform. Past the initial setup stage and additional config changes, there was very little need for me to intervene and interact with the product. It just works! 

Other than the occasional recovery, the system will run quietly without problems and if there is any issue, it will send you a notification (not that I had many). 

The interface is clean, simple, and easy to use.

How has it helped my organization?

We were looking for a comfortable and automized backup system that makes the backup copies automatically. This is why we decided to use NAKIVO. It fulfils this aspect and many other points that we were looking for on a backup system.

Furthermore, NAKIVO is easy and fast to use and to manage the system and installation is very intuitive and it is easy to follow it. We needed a backup and replication tool that makes the backup copies outside of office hours. We needed something that could be integrated with Active Directory and we needed an updated software with high-quality technical support.

What is most valuable?

One of the features that we like the most from Nakivo software is its interface. It is very intuitive and easy to use once you become familiar with it. Moreover, backup copies can be configured manually and we can do it whenever we want without interrupting the working hours of the clients. 

The features that we like the most are the Backup Copy and Active Directory Integration. They have helped us to save a lot of time since we do not have to make the backup copies “by hand”. Furthermore, we have also saved a lot of time whenever we needed to recover a backup. 

Active Directory is very important for us in order to manage our informatics system.

What needs improvement?

The web interface is very complete and it has many useful options. When starting to use it, it can be a little difficult to understand every option that it has but, when you get used to it and work with it, it is a very comfortable tool. 

There is a lack of native (web-based) update functionality. To update the Linux appliance, you need to download a script and run commands from SSH. This is unacceptable. 

There's a lack of appliance format in Hyper-V format (why only a VMware native format? They should release a VHD file appliance).

Overall, the evolution of the product is good.

For how long have I used the solution?

We've used the solution for six years.

How are customer service and technical support?

If you ever need their support, they will provide you one of the best experiences.

Their technical staff know their subject and will be able to solve your problems. One of the most satisfying support calls was with their technical support team, kudos and keep up the great work!

Disclosure: My company has a business relationship with this vendor other than being a customer. It Consultant
PeerSpot user
reviewer1646112 - PeerSpot reviewer
CoOwner at a tech services company with 1-10 employees
User
Aug 9, 2021
Centralized control console is rock solid and extremely easy to manage
Pros and Cons
    • "The first implementation is a bit difficult but once is up and running is rock solid and extremely easy to manage."

    What is our primary use case?

    Our primary use case is for cloud/datacenter/infrastructure backup. We have set up a centralized multitenant console to manage our customer backups from multi datacenter sources. We have a unique director and many transporters accross many infrastructures and we centrally manage customer's backups.                                                                        

    How has it helped my organization?

    The centralized cloud console for many tenants is great and clear and helped us to grant a BaaS service of excellence.                                                                                                  

    What is most valuable?

    The centralized cloud console for many tenants is great and clear. The first implementation is a bit difficult but once is up and running is rock solid and extremely easy to manage.          

    What needs improvement?

    At the moment the solution is just great for our needs.                                                          

    For how long have I used the solution?

    I have been using Nakivo for three years.

    What do I think about the stability of the solution?

    I never had a stability issue.

    What do I think about the scalability of the solution?

    It's easy to increase or decrease tenants and licenses.

    How are customer service and technical support?

    Customer service is fast, gentle and concrete.

    Which solution did I use previously and why did I switch?

    We tried Veeam but the price was excessive and we have a better percentage of successful backups with Nakivo.

    How was the initial setup?

    The setup was a bit complex but not too hard.

    What about the implementation team?

    We implemented in-house.

    What was our ROI?

    The ROI is more than other backup solutions. The price for a license is nice and leaves a good margin for the service provider.

    Which other solutions did I evaluate?

    Veeam.

    Which deployment model are you using for this solution?

    Hybrid Cloud
    Disclosure: My company does not have a business relationship with this vendor other than being a customer.
    PeerSpot user
    it_user1618272 - PeerSpot reviewer
    Manager IT at a tech services company with 11-50 employees
    Real User
    Jul 14, 2021
    Easy to use, reliable, and overall useful features
    Pros and Cons
    • "We have found all the features of Nakivo to be useful and the solution is easier to use compared to Proxmox. It is user-friendly, we are very satisfied."
    • "There could be better integration with other solutions, such as Amazon S3."

    What is our primary use case?

    We are currently in the testing phase for Nakivo and it is used for backup and replication.

    What is most valuable?

    We have found all the features of Nakivo to be useful and the solution is easier to use compared to Proxmox. It is user-friendly, we are very satisfied.

    What needs improvement?

    There could be better integration with other solutions, such as Amazon S3.

    For how long have I used the solution?

    I have been using Nakivo for two weeks.

    What do I think about the stability of the solution?

    The solution is stable and reliable.

    How are customer service and technical support?

    The technical support has been very good. We had a web meeting with the support team and they were helpful.

    Which solution did I use previously and why did I switch?

    We previously used Proxmox which is open-source.

    What's my experience with pricing, setup cost, and licensing?

    We use a perpetual license that is priced well.

    What other advice do I have?

    I would recommend this solution to others.

    I rate Nakivo a ten out of ten.

    Which deployment model are you using for this solution?

    On-premises
    Disclosure: My company does not have a business relationship with this vendor other than being a customer.
    PeerSpot user
    Buyer's Guide
    Download our free NAKIVO Backup & Replication Report and get advice and tips from experienced pros sharing their opinions.
    Updated: January 2026
    Buyer's Guide
    Download our free NAKIVO Backup & Replication Report and get advice and tips from experienced pros sharing their opinions.