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IT Specialist at Silk Road Bank
User
Oct 21, 2021
Fast and reliable with a user-friendly interface
Pros and Cons
  • "The solution has a user-friendly interface and is easy to configure."
  • "It would be good to have some Oracle database backup capability from the Linux OS in the next release."

What is our primary use case?

Our primary use case is to back up our VMs from vSphere. 

How has it helped my organization?

It is nice to have a fast and reliable backup solution.

What is most valuable?

The solution has a user-friendly interface and is easy to configure.

What needs improvement?

In the next release, it would be good to have ability/feature to backup only Oracle database from the Linux OS beside backing up whole VM.

Buyer's Guide
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For how long have I used the solution?

I've used the solution for less than one month.

What do I think about the stability of the solution?

Stability plays a big role when implementing the solution, and this solution definitely has it.

What do I think about the scalability of the solution?

It is good to have a solution with scalability available to us.

How are customer service and support?

 Customer service and support response is very quick.

Which solution did I use previously and why did I switch?

We did not previously use a different solution.

How was the initial setup?

The setup was straightforward.

What about the implementation team?

We did an in-house implementation.

What was our ROI?

I'm not sure what our ROI is. 

What's my experience with pricing, setup cost, and licensing?

It is a cost-effective solution with an easy-to-configure user-friendly interface.

Which other solutions did I evaluate?

We did not evaluate another solution before choosing this product.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Real User
Aug 30, 2021
Runs quietly, has a clean interface, and is easy to set up
Pros and Cons
  • "The features that we like the most are the Backup Copy and Active Directory Integration. They have helped us to save a lot of time since we do not have to make the backup copies “by hand”."
  • "There is a lack of native (web-based) update functionality."

What is our primary use case?

We have been using this for six years and it has been one of the applications that I know I can trust. 

Setup was easy and a breeze to perform. Past the initial setup stage and additional config changes, there was very little need for me to intervene and interact with the product. It just works! 

Other than the occasional recovery, the system will run quietly without problems and if there is any issue, it will send you a notification (not that I had many). 

The interface is clean, simple, and easy to use.

How has it helped my organization?

We were looking for a comfortable and automized backup system that makes the backup copies automatically. This is why we decided to use NAKIVO. It fulfils this aspect and many other points that we were looking for on a backup system.

Furthermore, NAKIVO is easy and fast to use and to manage the system and installation is very intuitive and it is easy to follow it. We needed a backup and replication tool that makes the backup copies outside of office hours. We needed something that could be integrated with Active Directory and we needed an updated software with high-quality technical support.

What is most valuable?

One of the features that we like the most from Nakivo software is its interface. It is very intuitive and easy to use once you become familiar with it. Moreover, backup copies can be configured manually and we can do it whenever we want without interrupting the working hours of the clients. 

The features that we like the most are the Backup Copy and Active Directory Integration. They have helped us to save a lot of time since we do not have to make the backup copies “by hand”. Furthermore, we have also saved a lot of time whenever we needed to recover a backup. 

Active Directory is very important for us in order to manage our informatics system.

What needs improvement?

The web interface is very complete and it has many useful options. When starting to use it, it can be a little difficult to understand every option that it has but, when you get used to it and work with it, it is a very comfortable tool. 

There is a lack of native (web-based) update functionality. To update the Linux appliance, you need to download a script and run commands from SSH. This is unacceptable. 

There's a lack of appliance format in Hyper-V format (why only a VMware native format? They should release a VHD file appliance).

Overall, the evolution of the product is good.

For how long have I used the solution?

We've used the solution for six years.

How are customer service and technical support?

If you ever need their support, they will provide you one of the best experiences.

Their technical staff know their subject and will be able to solve your problems. One of the most satisfying support calls was with their technical support team, kudos and keep up the great work!

Disclosure: My company has a business relationship with this vendor other than being a customer. It Consultant
PeerSpot user
Buyer's Guide
NAKIVO Backup & Replication
March 2026
Learn what your peers think about NAKIVO Backup & Replication. Get advice and tips from experienced pros sharing their opinions. Updated: March 2026.
884,976 professionals have used our research since 2012.
reviewer1646112 - PeerSpot reviewer
CoOwner at a tech services company with 1-10 employees
User
Aug 9, 2021
Centralized control console is rock solid and extremely easy to manage
Pros and Cons
  • "The centralized cloud console for many tenants is great and clear and helped us to grant a BaaS service of excellence."
  • "The first implementation is a bit difficult but once is up and running is rock solid and extremely easy to manage."
  • "The first implementation is a bit difficult but once is up and running is rock solid and extremely easy to manage."

What is our primary use case?

Our primary use case is for cloud/datacenter/infrastructure backup. We have set up a centralized multitenant console to manage our customer backups from multi datacenter sources. We have a unique director and many transporters accross many infrastructures and we centrally manage customer's backups.                                                                        

How has it helped my organization?

The centralized cloud console for many tenants is great and clear and helped us to grant a BaaS service of excellence.                                                                                                  

What is most valuable?

The centralized cloud console for many tenants is great and clear. The first implementation is a bit difficult but once is up and running is rock solid and extremely easy to manage.          

What needs improvement?

At the moment the solution is just great for our needs.                                                          

For how long have I used the solution?

I have been using Nakivo for three years.

What do I think about the stability of the solution?

I never had a stability issue.

What do I think about the scalability of the solution?

It's easy to increase or decrease tenants and licenses.

How are customer service and technical support?

Customer service is fast, gentle and concrete.

Which solution did I use previously and why did I switch?

We tried Veeam but the price was excessive and we have a better percentage of successful backups with Nakivo.

How was the initial setup?

The setup was a bit complex but not too hard.

What about the implementation team?

We implemented in-house.

What was our ROI?

The ROI is more than other backup solutions. The price for a license is nice and leaves a good margin for the service provider.

Which other solutions did I evaluate?

Veeam.

Which deployment model are you using for this solution?

Hybrid Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
it_user1618272 - PeerSpot reviewer
Manager IT at tecpap
Real User
Jul 14, 2021
Easy to use, reliable, and overall useful features
Pros and Cons
  • "We have found all the features of Nakivo to be useful and the solution is easier to use compared to Proxmox. It is user-friendly, we are very satisfied."
  • "There could be better integration with other solutions, such as Amazon S3."

What is our primary use case?

We are currently in the testing phase for Nakivo and it is used for backup and replication.

What is most valuable?

We have found all the features of Nakivo to be useful and the solution is easier to use compared to Proxmox. It is user-friendly, we are very satisfied.

What needs improvement?

There could be better integration with other solutions, such as Amazon S3.

For how long have I used the solution?

I have been using Nakivo for two weeks.

What do I think about the stability of the solution?

The solution is stable and reliable.

How are customer service and technical support?

The technical support has been very good. We had a web meeting with the support team and they were helpful.

Which solution did I use previously and why did I switch?

We previously used Proxmox which is open-source.

What's my experience with pricing, setup cost, and licensing?

We use a perpetual license that is priced well.

What other advice do I have?

I would recommend this solution to others.

I rate Nakivo a ten out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Director de Tecnologia at itbrasil
Real User
May 5, 2021
Easy setup, short deployment, very scalable
Pros and Cons
  • "The product is very scalable, robust, has an easy setup with a short-duration deployment and good technical support."
  • "The product is very scalable, robust, has an easy setup with a short-duration deployment and good technical support."
  • "There are some errors requiring support to correct and bugs and glitches should be addressed."
  • "There are some errors that we need support to correct."

What is our primary use case?

Backup to local repository and replication to DR site.

What is most valuable?

A feature I have found most valuable with the application is  deduplication, compression and wan acceleration. 

What needs improvement?

There are some errors that we need support to correct. We would like the bugs and glitches to be fixed. 

For how long have I used the solution?

about three years.

What do I think about the scalability of the solution?

The product is very scalable.

How are customer service and technical support?

The technical support for the solution is good. 

How was the initial setup?

The initial setup was easy. Deployment took a short time, although it was not carried out by me. 

What's my experience with pricing, setup cost, and licensing?

What other advice do I have?

The product is good. It is very robust. 

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
User
Apr 26, 2021
Good support, quick to deploy, clean management console, and supports various storage types
Pros and Cons
  • "Every new version has got some tweaks and improvements in stability and speed."
  • "It saves us a lot of time, starting with the fast deployment and configuration, through to the daily backup jobs, controlling the processes, and watching the data storage space."
  • "In the future, I would like to see support for backing up data to more cloud platforms, besides Amazon."
  • "In the future, I would like to see support for backing up data to more cloud platforms, besides Amazon."

What is our primary use case?

We mainly use Nakivo for Microsoft Office 365 backup, as well as for file backup.

It can do all of the promised features well and without any problem.

How has it helped my organization?

Nakivo is responsible for backing up all of our Office 365 accounts, and it works very well.

It has improved the organization of our data in the system. We have better security in terms of emails and documents, too. After we deployed it to a VMware environment, it worked almost instantly.

Nakivo comes with built-in storage but you can add almost any type of storage to it. This includes options like NAS, NFS, etc. It supports a lot of connection types for backing up to the cloud, and it is continuously growing.

Every new version has got some tweaks and improvements in stability and speed.

What is most valuable?

One of the most valuable features is the logical and clean mechanism behind the management console. It's easy to use, with a very clear and logical structure.

It compresses the backed-up data very well, and even after compression, from time to time, you can reclaim space from the backup repository without data loss. It's a very valuable feature.

The first time we set up all the jobs, and ever since, it has handled the daily tasks and manages errors, if it has any.

The Transporter module works well and it is fast, too, over the local area network. It saves us a lot of time, starting with the fast deployment and configuration, through to the daily backup jobs, controlling the processes, and watching the data storage space.

The repository management features are good.

There is a self-healing feature that works great if there is any file system damage that occurs.

What needs improvement?

In the future, I would like to see support for backing up data to more cloud platforms, besides Amazon. It is a great start, given that Amazon is the largest cloud provider, but smaller companies use smaller clouds.

The tape backup capability can be also improved, perhaps by adding a cache for older and slower tapes.

For how long have I used the solution?

We have been using Nakivo for two months.

What do I think about the stability of the solution?

It is solid as a rock. 

It does not need a lot of computing resources, works silently, and does not need a lot of intervention.

What do I think about the scalability of the solution?

This is a very scalable product.

How are customer service and technical support?

Technical support for Nakivo is great.

Which solution did I use previously and why did I switch?

We did not use another similar solution prior to implementing Nakivo.

How was the initial setup?

The initial setup was not complex at all.

What about the implementation team?

Our in-house team deployed it.

What's my experience with pricing, setup cost, and licensing?

It has a very good price in the market.

Which other solutions did I evaluate?

We did not evaluate other options.

What other advice do I have?

Overall, my opinion is that this software is good and has improved very well since the previous versions.

Which deployment model are you using for this solution?

On-premises

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Google
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer1516494 - PeerSpot reviewer
Systems Engineer at SRC
Real User
Mar 17, 2021
Diligent and helpful support, saves drive space with deduplication, and self-backup is handy
Pros and Cons
  • "With Nakivo, I have the peace of mind that all of my production environment is safely backed up and can be restored safely, easily, and quickly with a few clicks."
  • "With Nakivo, I have the peace of mind that all of my production environment is safely backed up and can be restored safely, easily, and quickly with a few clicks."
  • "Automatic updates do not work, and every update has to be done manually."
  • "Automatic updates do not work, and every update has to be done manually."

What is our primary use case?

I use Nakivo Backup & Restore with a basic license for one physical host, and I run it on a Raspberry Pi 4. The physical host runs a VMware ESXi Hypervisor 7.0, the free edition.

Primarily, I use it to back up the virtual machines from the physical server to a backup repository that is run on a NAS. My environment consists of six or seven virtual machines that range from Unix/Linux machines to Windows Server.

Nakivo, the physical host, and the NAS repository are all on the same network. The NAS is a Qnap solution with HDDs.

How has it helped my organization?

With Nakivo, I have the peace of mind that all of my production environment is safely backed up and can be restored safely, easily, and quickly with a few clicks.

When I changed the host server, the restoring of virtual machines was completed in a fully automated process, in a few hours, with just a few clicks. This is in contrast to it an effort of days of work restoring everything manually.

The backup process is also fully automated, with powerful scheduling, so that I do not need to worry about a loss of service for any of our services.

What is most valuable?

The most valuable features are the possibility to include a free ESXi Hypervisor into the backup, because of budget constraints, and it is lightweight. I do not need a very powerful machine to run Nakivo and can use my ESXi host for the VMs.

Deduplication saves around 50% of drive space, which is handy.

Migrating to a new environment is also done quickly because you can store the configuration and restore it in another environment. The license is also migrated.

The self-backup feature is also handy, ensuring that the solution itself is backed up regularly.

What needs improvement?

Automatic updates do not work, and every update has to be done manually. I've upgraded twice, from 10.0 to 10.0.1 and then to 10.1.1.

A mobile app for administration would be appreciated.

The user interface could use a bit of refreshing; however, on the other hand, it runs very smoothly, so if that would change I can live with the user interface looking a bit dated.

I would like to see some more detailed data regarding backups. For example, a pie chart representing the various virtual machines or other backups and how much space they need would be helpful to have.

For how long have I used the solution?

I have been using Nakivo Backup and Restore for six months.

What do I think about the stability of the solution?

The solution is very stable, with no breakdowns so far. Backups are performed regularly, no errors regarding the creation of backups or with restoring from backups. The connection to repositories and inventories is stable and without outages or disconnects. We are especially impressed, because it is running on a Raspberry Pi.

What do I think about the scalability of the solution?

You can deploy multiple transporters which can scale your solution without much additional cost.

How are customer service and technical support?

Support is top-notch. They are very diligent and helpful.

Which solution did I use previously and why did I switch?

It is my first solution of this type.

How was the initial setup?

The setup is really simple and straightforward and it can be run on a Raspberry Pi.

The initial setup is extremely straightforward, the Knowledge Base and User Guide are very concise and to the point. We had no issues with the process.

What about the implementation team?

Our in-house team is responsible for deployment and maintenance.

What was our ROI?

Our projected ROI is 12 months.

What's my experience with pricing, setup cost, and licensing?

Regarding the licensing, I would advise speaking to the Nakivo representatives and you can get the best option for your environment.

Which other solutions did I evaluate?

I did not evaluate other options.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
ICT Manager at Rossall School
Real User
Mar 8, 2021
Small footprint, supports many cloud providers, quick and easy to create new jobs, and good support
Pros and Cons
  • "This enables us to do quick granular file recovery as and when required but also to do whole-site relocation in the case of a total loss scenario."
  • "The simplicity of Nakivo is its best feature; it does exactly what it should, which is to create restorable backups!"
  • "My first thought was maybe the GUI could be improved, although it works."
  • "My first thought was maybe the GUI could be improved, although it works."

What is our primary use case?

Our primary use case of Nakivo is to backup a three-way vSphere cluster hosting approximately 50 virtual machines.

We changed backup solutions because our previous one became so top-heavy and cumbersome to use.

We are a large site and use Nakivo to back up to disc between buildings in a limited time window. It then moves backup sets to the cloud as required.

We also use the replication feature to snapshot some of our most critical VMs to a backup server, which could be used if we lost our main datacenter. 

How has it helped my organization?

It has enabled us to backup (and replicate) our virtual machines much more frequently than was previously possible. We can now backup our entire vSphere cluster to disc on-site and then move backups to the cloud later. This enables us to do quick granular file recovery as and when required but also to do whole-site relocation in the case of a total loss scenario.

The small footprint of the main software ("Director" ) and transporters is excellent, too. I've often wondered why some of the agents we have had to install for other backup solutions need so many resources. You don't need an agent for Nakivo either, just a "transporter" that can handle loads of VMs and jobs.

Also, the ability to use a variety of cloud providers rather than being tied into one is a huge bonus. 

What is most valuable?

Creating new jobs is quick and easy, with only a few clicks and you're done.  

The backup copy option is handy if you start running out of space. You can just move backup sets to alternate locations.

The ability to fire up replicated VMs and grab a screenshot of the running OS as proof the replication has worked is great for peace of mind!

The web-based GUI on Nakivo is rapid and the ongoing development of the product is steady and sensible. Not just a case of adding every option under the sun as some manufacturers try, and fail to do.

The simplicity of Nakivo is its best feature. It does exactly what it should, which is to create restorable backups!

What needs improvement?

My first thought was maybe the GUI could be improved, although it works.

For how long have I used the solution?

We have been using Nakivo for the past four years.

What do I think about the stability of the solution?

It's not gone wrong in four years, so I'd say it's stable.

What do I think about the scalability of the solution?

Nakivo is very scalable. You add more licenses for sockets if you need to; otherwise, deploy more transporters to cope with more simultaneous workloads.

How are customer service and technical support?

We have only needed to use technical support twice. Once was a user error on our part and the other was a licensing issue. Both times, customer support was very good.

Which solution did I use previously and why did I switch?

Our previous solution became too bloated and cumbersome to use. We got sick of waiting five seconds for screens to load.

How was the initial setup?

The initial setup is very easy, with simple instructions to follow.

What about the implementation team?

We deployed in-house.

What was our ROI?

The ROI is unmeasurable.

What's my experience with pricing, setup cost, and licensing?

My advice is that you get the trial, as there is nothing to lose!

The licensing model is crystal clear on the website.

Which other solutions did I evaluate?

We looked at several others but it's that long ago, I can't remember which products.

What other advice do I have?

I have serious reservations suggesting features for something which is spot on as it is. Over my many years working in IT I have seen good products ruined by overzealous "improvements". The software can quickly become bloated and go on to lose its long-term customers and then end up in a constant battle to be the most feature-rich product.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Download our free NAKIVO Backup & Replication Report and get advice and tips from experienced pros sharing their opinions.
Updated: March 2026
Buyer's Guide
Download our free NAKIVO Backup & Replication Report and get advice and tips from experienced pros sharing their opinions.