- Good VM level backups
- File level and VM level restores
- Efficient deduplication data repositories
Solutions Engineer at AmWINS Group, Inc.
Four times the reduction in cost of our vSphere backups, though lacks direct integration with common backup storage arrays
What is most valuable?
How has it helped my organization?
- Four times the reduction in the cost of our vSphere backups, which provides the base features required for our environment.
- Job copy features allows backup repositories to be replicated to a secondary data center.
- VM level replication jobs can be used to create DR strategies by replicating VMs to another datacenter.
What needs improvement?
- Lacks application brick-level restore capability, although 7.2 introduces it for the SQL Server.
- Lacks direct integration with common backup storage arrays, like Data Domain or HPE StoreOnce.
For how long have I used the solution?
One year personally. More than two years for the company.
Buyer's Guide
NAKIVO Backup & Replication
September 2025

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What do I think about the stability of the solution?
Some VM backup jobs hang periodically and cannot be stopped, except by restarting the Nakivo Director node.
What do I think about the scalability of the solution?
The product scales well. Additional transporter virtual appliances or servers can be deployed to handle larger numbers of virtual machines. Additional repositories can be added to accommodate backup data with options of locally attached storage and remote storage.
How are customer service and support?
Very good. It is as simple as sending an email with direct and easy questions/responses, which is received quickly. Usually, the first response is the resolution.
How was the initial setup?
Extremely straightforward to set up:
- Deploy a virtual appliance.
- Simple configuration process.
What's my experience with pricing, setup cost, and licensing?
While the feature set lags behind other vSphere backup products, Nakivo is a very inexpensive backup alternative which provides the basic features needed by many customers.
What other advice do I have?
If hardware or software specific integrations are important for your business, this is probably not the best fit. The software is likely the best fit for small to medium business which does not need all the advanced features of competitors' software.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.

IT Architect Servers and Storages at AM Integrator Group
A user-friendly backup and recovery solution with a useful user interface
Pros and Cons
- "The user interface is good, and it's user-friendly. I also like its usability with hyper-convergence products like Nutanix and others in the data infrastructure."
- "It'll help if they offered some automation and more usability for partners."
What is most valuable?
The user interface is good, and it's user-friendly. I also like its usability with hyper-convergence products like Nutanix and others in the data infrastructure.
What needs improvement?
It'll help if they offered some automation and more usability for partners.
For how long have I used the solution?
I have been using Nakivo over the past year.
What do I think about the stability of the solution?
Nakivo is a stable product.
How are customer service and technical support?
I am satisfied with their partner support.
How was the initial setup?
The initial setup is simple. It doesn't take a long time to install and deploy this solution.
What's my experience with pricing, setup cost, and licensing?
I think the price is competitive. However, for some projects, it can be a bit much for price-sensitive small businesses.
What other advice do I have?
On a scale from one to ten, I would give Nakivo a ten.
Disclosure: My company has a business relationship with this vendor other than being a customer. Reseller

Buyer's Guide
Download our free NAKIVO Backup & Replication Report and get advice and tips from experienced pros
sharing their opinions.
Updated: September 2025
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Buyer's Guide
Download our free NAKIVO Backup & Replication Report and get advice and tips from experienced pros
sharing their opinions.
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