Newgen OmniFlow's valuable features include its flexibility and fluidic UI allowing customization for user-specific needs. It offers social media integration, Omnicon for document data capture, and robust workflows. Its intelligent business process management enables complex form design using low-code tools. Integration capabilities are excellent with ready APIs, enhancing cross-system connectivity. Transition from Java to a plug-and-play model reduces implementation time, providing a user-friendly interface and accelerators for quick rollouts.
- "We have a huge customer satisfaction rate because we try to accommodate all the requirements of their business."
- "Good for static workflows, and the customer support team is proactive and accommodating."
- "The most valuable feature for us is the Omnicon, because our company is now able to capture information from documents."
Newgen OmniFlow requires improved agility and expanded team sizes. Enhancements in the user interface, flexibility, social skills, and compatibility with browsers like Chrome are necessary. There are frequent crashes and difficulties with customization. A drag-and-drop feature and built-in IT troubleshooting support would be beneficial. Better integration with external data sources, automated analytics, reporting, dashboard capabilities, and an enhanced partner ecosystem are needed. There is a demand for robust out-of-the-box integration modules.
- "In terms of stability, like every product, it has its issues."
- "From what I have seen so far, this system is too hardcoded and inflexible."
- "On scalability, if you count the scale from 1 to 10, I would give Newgen a zero because we are unable to achieve any in-house enhancements or new processes."
