We use it for managing servers and workstations across multiple locations. We are using its latest version.
A simple and cost-effective remote management solution that serves the purpose
Pros and Cons
- "It just works as advertised and serves the purpose for which we got it."
- "If you're looking for a simple and cost-effective remote management tool, NinjaRMM is a good choice."
- "It can have more integrations with third-party providers, such as Deep Instinct. They do partner with certain antivirus or remote access tool partners, but they can increase their portfolio to have more choices."
- "It can have more integrations with third-party providers, such as Deep Instinct."
What is our primary use case?
How has it helped my organization?
It has definitely made it much more efficient for us to function.
What is most valuable?
It just works as advertised and serves the purpose for which we got it.
What needs improvement?
It can have more integrations with third-party providers, such as Deep Instinct. They do partner with certain antivirus or remote access tool partners, but they can increase their portfolio to have more choices.
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For how long have I used the solution?
I have been using this solution for about a year.
What do I think about the stability of the solution?
It is stable. We didn't have any issues.
What do I think about the scalability of the solution?
It is scalable. It is cloud-based, and you can add as many nodes as you want. There are around 15 users, and they all help in supporting our systems.
How are customer service and support?
I didn't really have to use tech support.
Which solution did I use previously and why did I switch?
We never had a managed service provider.
How was the initial setup?
Its initial setup is simple. You just log into the cloud and download the installer wherever you want it to be linked to.
What's my experience with pricing, setup cost, and licensing?
We got a pretty good deal. It was fairly affordable.
What other advice do I have?
If you're looking for a simple and cost-effective remote management tool, NinjaRMM is a good choice.
I would rate NinjaRMM an eight out of ten. It meets all the requirements for which we got it, and it serves all the purposes.
Which deployment model are you using for this solution?
Public Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
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Updated: April 2026
Product Categories
Remote Monitoring and Management (RMM) Help Desk Software Network Monitoring Software Server Monitoring IT Service Management (ITSM) Remote Access Vulnerability Management Mobile Device Management (MDM) IT Alerting and Incident Management Patch Management MSP Backup Unified Endpoint Management (UEM)Popular Comparisons
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