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Shubham Gutte - PeerSpot reviewer
Okta Engineer at Tata Consultancy
Real User
Top 10
Feb 19, 2026
Automated user onboarding has transformed how our organization manages access and authentication
Pros and Cons
  • "The positive impact I have seen from using Okta Platform is that it makes it easier for new joiners to get birthright access and have users added based on department or employee type."
  • "I would consider the scalability of Okta Platform to be a six."

What is our primary use case?

My use case for Okta Platform is that we mostly use it for SSO for the applications we have integrated with Okta. We primarily use SSO for user authentication, and user management is not particularly involved, but we are importing users from Active Directory to Okta.

I assess the role of Universal Directory as a single source of truth for our user identities by stating that there is an application called Workday, and from Workday to SailPoint, Okta Platform will be the target system for SailPoint. When a user joins the organization, aggregation runs from HRMS to SailPoint, which is responsible for creating the birthright application, with AD being one of those. Once the user is created in AD, import jobs will run based on the mapping we did with AD and Okta Platform, and the user will be created in Okta Platform.

What is most valuable?

The best features of Okta Platform include the import feature, which allows for new employees joining the organization to have their AD account created, and when this import runs from AD to Okta Platform, this employee will be created in Okta Platform. This feature represents automation between Okta Platform and AD.

Apart from these features, I appreciate that there are password policies and authentication policies or network zones we can configure in Okta Platform. If we want to restrict the users from logging in from specific network zones or blacklisted ones, we can configure those.

The context-aware policies of adaptive MFA influence my authentication process because we can enable more MFA based on client requirements. Okta Platform is one of the MFA tools available, alongside others such as RSA, and based on the requirements, we can enable those and apply the policy accordingly.

The positive impact I have seen from using Okta Platform is that it makes it easier for new joiners to get birthright access and have users added based on department or employee type. We implement rules and policies, such as when a user joins the sales department; we can configure the group rule, and the user will automatically be tagged to that specific group. This represents an automated process with Okta Platform, rather than doing it manually.

The automated lifecycle management helps with the efficiency of onboarding and offboarding by ensuring that once a user joins the organization, they come into HRMS. From there, it goes to AD, and the target will be Okta Platform. Birthright access and applications are provisioned based on conditions. For offboarding, if an event is triggered, such as leaver or termination, values will be populated in AD, and once the import runs, Okta Platform will terminate the user, disabling access and removing whatever accesses the user had.

What needs improvement?

In Okta Platform, I do not see much room for improvement because currently, they are managing automations and the new workflow, which helps with automation. Previously, this was not available in Okta Platform, but it was introduced recently.

The automation aspect can be improved.

For how long have I used the solution?

I have been using Okta Platform for three and a half years.

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What do I think about the stability of the solution?

The stability of Okta Platform, I would say, is an eight because it is growing day by day. Previously, it had static features without automation, but currently, it is moving towards automation and introduced workflows.

What do I think about the scalability of the solution?

I would consider the scalability of Okta Platform to be a six.

The scalability rating of six is due to factors that come with the tenant and the specific elements around that, which I am not entirely sure about.

How are customer service and support?

My relationship with the vendor is as a customer and partner. When we have issues with Okta Platform, we reach out to their support team, and they take care of the issues we encounter.

We do not go through AWS, GCP, or Azure for Okta Platform; instead, we usually access the Okta Platform support portal to raise our concerns, and the team reaches out to us to resolve those issues, sometimes scheduling meetings as needed.

Which solution did I use previously and why did I switch?

Before using Okta Platform, I did not really use any other software, but I did consider Entra ID, which is most probably similar to Okta Platform. However, Okta Platform has a user-friendly interface and is easy to use.

How was the initial setup?

The integration aspects include that the capabilities come with modern protocols, making it easier for integration with various protocols and target systems.

What about the implementation team?

Integration capabilities of Okta Platform enable faster deployment, as they support modern protocols such as IDP and SSO.

Which other solutions did I evaluate?

I have not used Okta Platform AI, but I need to check on its automated threat response features.

What other advice do I have?

Regarding pricing for Okta Platform, I am not aware of how much it costs because I used to work as a consultant for them, and the licensing details are taken care of by the sales team or others.

The solution requires little maintenance, and I would say it is easier to maintain compared to other IM platforms such as SailPoint, which had huge coding and infrastructure costs.

My advice to others looking to implement Okta Platform is to definitely go for the software instead of Entra ID, as it offers a much easier and user-friendly UI.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer. partner
Last updated: Feb 19, 2026
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reviewer2842830 - PeerSpot reviewer
Cyber Security Architect at a media company with 10,001+ employees
Real User
Top 20
May 18, 2026
Single sign-on has strengthened security and supports guided authentication management
Pros and Cons
  • "My favorite aspect of Okta Platform is that it is really user-friendly."
  • "I have worked on Okta Platform's IGA features, and they were not great or up to the mark."

What is our primary use case?

I use Okta Platform for single sign-on and managing the authentication process. I have used all of the geofencing features for security purposes. In the current field of cybersecurity, I have been working for seven years specifically.

What is most valuable?

My favorite aspect of Okta Platform is that it is really user-friendly. The admin configuration UI is user-friendly when you view it.

What needs improvement?

I have worked on Okta Platform's IGA features, and they were not great or up to the mark. While they were trying to get new features, it was not working as expected at that time when it was in beta. There are some features, especially on the customization side, that cannot be customized, and there are a few things that would be nice to customize as well.

I would like Okta Platform to protect non-human identities in the environment, such as service accounts.

In terms of industry or regulatory requirements, it depends on the person implementing Okta Platform. All necessary protocols need to be followed, but I don't think Okta Platform has set any templates to ensure these protocols are being followed. It would be a nice-to-have feature where they could set some templates and provide guidance on what can be implemented.

For how long have I used the solution?

I have been working with Okta Platform for five to six years overall.

What do I think about the stability of the solution?

Okta Platform is stable with very few instability issues.

What do I think about the scalability of the solution?

Okta Platform is 100% scalable.

How are customer service and support?

I have had to contact technical support for Okta Platform many times.

The speed and quality of their answers depend on the nature of the issue. Sometimes it was an easy fix, and sometimes I had to do a lot of back and forth. Speed is good initially, but depending on the problem nature, it becomes a little stagnant. However, I have no complaints as I think they have been super helpful. Even if they are not able to help, it goes to another team member, but they generally try to help.

I would give the support for Okta Platform a score of seven out of ten.

Which solution did I use previously and why did I switch?

I have used alternatives to Okta Platform.

How was the initial setup?

I was definitely there for the initial deployment of Okta Platform, and I would rate it as medium.

What about the implementation team?

A team is required for Okta Platform. I don't believe we should be dependent on one person, and there should be people from many different teams involved. Even if there is not a lot of work, in all of my projects, Okta Platform has indicated that we need people. In one or two instances, Okta Platform professionals were not there to help, but I highly recommend someone from Okta to be there to guide us through the whole process.

Okta Platform requires maintenance on my end as a customer. It is 100% the customer's responsibility to maintain all features. Even if someone is going out of the company, there needs to be deactivation, so everything needs to be maintained by customers of Okta Platform. With respect to features and patches, sometimes they release a few patches that we will have to update ourselves, but in other cases, they try to do some silent pushes. However, it totally depends on how Okta Platform chooses to do it.

What's my experience with pricing, setup cost, and licensing?

Overall, regarding the pricing of Okta Platform, I think it is a little expensive.

The biggest differences that come to mind are that, positively, Okta Platform is more user-friendly, but negatively, Okta Platform is way more expensive than a few other products in the market.

Which other solutions did I evaluate?

I have used Ontra, Ontra ID, PingID, SiteMinder, SailPoint, and Saviant, which are not exactly competitors to Okta Platform but somewhat similar.

What other advice do I have?

How long it took to finish projects with Okta Platform from start to finish depends on multiple factors. I have done many projects with Okta Platform, starting from overnight to even a week, so it depends on the customer as well, on what is being implemented, and what the go-live date is for the particular time. The deployment depends on a client-to-client basis. My overall review rating for Okta Platform is eight out of ten.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Last updated: May 18, 2026
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Purva - PeerSpot reviewer
Application development senior analyst at Accenture
Real User
Top 5Leaderboard
Dec 22, 2025
Secure access to cloud accounts has streamlined authentication and supports flexible MFA recovery
Pros and Cons
  • "Okta Workforce Identity is reliable, and its user experience and user interface are great."
  • "Time saved is a great example of return on investment, as Okta Workforce Identity has saved approximately 50 to 80 percent of our time."

    What is our primary use case?

    I have been using Okta Workforce Identity for single sign-on purposes to identify and authenticate my identity and access resources at AWS. Whenever I want to connect to Amazon Web Services, I provide a particular CLI Okta command, which opens a window where I am redirected to Okta Workforce Identity's single sign-on page. I authenticate myself through mobile, and once that authentication is completed, I am able to access a particular account according to the role that I have configured in the CLI command.

    What is most valuable?

    The best features that Okta Workforce Identity offers are single sign-on, multi-factor authentication, and privileged access management. It has reduced the time required for authentication and provided a secured way of accessing the Amazon web console.

    What needs improvement?

    The user interface could be enhanced to allow direct number selection for multi-factor authentication instead of typing out information.

    For how long have I used the solution?

    I have been using Okta Workforce Identity for two years.

    Which solution did I use previously and why did I switch?

    I used Ping, but I find Okta to be more reliable with a great user interface.

    What was our ROI?

    Time saved is a great example of return on investment. It has saved approximately 50 to 80 percent of our time.

    What's my experience with pricing, setup cost, and licensing?

    The pricing and licensing setup is typical, and since it follows a per-user, per-month subscription model, it is helpful.

    What other advice do I have?

    One of my team members lost his phone and was unable to do a direct Okta Workforce Identity login. At that time, email multi-factor authentication was useful and helped him to get logged into Okta Workforce Identity and authenticate himself. I do not see any areas for improvement as Okta Workforce Identity is at its best level currently. Okta Workforce Identity is reliable, and its user experience and user interface are great. I would recommend Okta Workforce Identity to others. My overall experience using Okta Workforce Identity has been excellent. I have given this review a rating of ten out of ten.

    Which deployment model are you using for this solution?

    Private Cloud

    If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

    Amazon Web Services (AWS)
    Disclosure: My company does not have a business relationship with this vendor other than being a customer.
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    reviewer2846388 - PeerSpot reviewer
    Assistant Manager at a tech vendor with 10,001+ employees
    Real User
    Top 20
    May 28, 2026
    No-code workflows have accelerated access management and support smooth policy creation
    Pros and Cons
    • "Most of what I appreciate about Okta Platform are the no-code features that I have found excellent, as you have a very low requirement to code."
    • "The major problem we face with Okta Platform is pricing because most of our clientele move away from Okta Platform because of the pricing."

    What is most valuable?

    Most of what I appreciate about Okta Platform are the no-code features that I have found excellent, as you have a very low requirement to code. Even if a new teammate comes in and tries to get familiar with it, after some basic training, they will be able to perform some minimal tasks that are repeated processes for us. It is quite easy to learn from my perspective if you have basic IAM knowledge. If you understand the concept, a new person can come in and get up to speed very quickly. You don't have to do very extensive training as you might have to do for some other tools to handle advanced tasks. With five to six months of experience, we can put a person on policy creations.

    For me, learning to use Okta Platform was quite easy because I have been in this space for around seven-plus years. I had previous knowledge of ForgeRock and SailPoint, so it was easy for me to transition to Okta Platform because I had knowledge of the concepts.

    What needs improvement?

    The major problem we face with Okta Platform is pricing because most of our clientele move away from Okta Platform because of the pricing. If someone is looking for on-premises solutions, they usually don't choose Okta Platform.

    They predominantly try to go for Ping rather than Okta Platform because Ping provides a very wide variety of concepts and tools and details their tool on a very specific level, particularly their on-premises tools. Anyone who invests has to pay a higher price, and if with the same kind of structure they can get some other enterprise-grade tool that caters to all those things, they will definitely choose Ping rather than Okta Platform.

    For how long have I used the solution?

    I have approximately three to four years of experience working with Okta Platform, from the time I started working and even before that.

    What do I think about the stability of the solution?

    The only issue I faced was once at the start. I have worked with around 50,000 users. Right now, the recent client has more than that, but on average, around 50,000 in a typical scenario. I have never seen drops in Okta Platform systems.

    How are customer service and support?

    I have contacted technical support or customer support multiple times, but not through standard channels. We are a technical partner with Okta Platform, so we have a channel open all the time. I have been in contact with them for different types of RFPs, and even right now, I am still in communication with Okta Platform support.

    I think the quality and speed of support for Okta Platform are among the best. The way they respond and the quickness in terms of when you raise an issue through technical channels such as creating a support ticket, they respond back within the SLA they have provided, which might depend on the kind of service the client has signed an MOU for. It can either be 24 hours or 48 hours based on severity. They do respond within that time, whichever they have agreed on.

    I give them a score of eight because I have seen them respond in detail, and you usually don't have to follow up on that. Sometimes, with those kinds of detailed scenarios, there might be misinterpretation at the level where you misunderstand something in the question, and that follow-up can be tricky.

    How was the initial setup?

    For me, the initial deployment of Okta Platform was already completed for most of the clients because you get built-in support from Okta Platform, so that is majorly the case. For the current client, the tool itself is not decided, so I have not worked on an Okta Platform deployment.

    What about the implementation team?

    I am majorly on the development and implementation side. For Okta Platform, I have not seen much maintenance happening. There was only once I faced an issue, and that was at the start of my career, but I have never faced that kind of issue in Okta Platform since.

    What's my experience with pricing, setup cost, and licensing?

    Pricing-wise, Okta Platform is higher compared to the other tools, and my current client actually moved away from Okta Platform because of that reason alone.

    Which other solutions did I evaluate?

    Right now, we don't have a tool selected on our client's side, and we are mostly targeting Ping because that caters to all their requirements, and the costing is lower than Okta Platform.

    What other advice do I have?

    I think the score I give to Okta Platform overall will completely depend on the use cases each client has because it might vary. From my personal opinion, I would rate it around eight because I think there are many things Okta Platform has that are best in terms of IAM solutions. However, there are still many things that other platforms are doing that are missing in Okta Platform. From my perspective, Okta Platform is currently trying to move towards IGA as well, but there are still some areas for improvement. 

    Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
    Last updated: May 28, 2026
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    Jake LoPilato - PeerSpot reviewer
    Account Executive L3 | Team Lead at a tech vendor with 10,001+ employees
    Real User
    Top 10
    Mar 11, 2026
    Daily access has been secured while sensitive work data remains simple to verify
    Pros and Cons
    • "Ease of use and the ability to trust the product are what I value most."
    • "Okta Platform does not recognize when I have already verified myself once on my HubSpot login across multiple tabs."

    What is our primary use case?

    Okta Platform is essentially the gateway for everything we do. We have the Okta app on our phones and computers, and it is the only way we can access any of our interfaces on a day-to-day basis, including work messaging on Slack or any of our apps. We go through Okta FastPass to gain access. Every 60 days, I have to reset that on my phone by logging out of everything, doing Face ID, and verifying my credentials before I can log back in and keep everything secure. Additionally, we have to update our password every 180 days or so. I basically start my day every morning with Okta identification or verification.

    Okta Platform helps to secure access to cloud infrastructure, APIs, containerized workloads, and AI generative AI services. It pairs well with some of the AI tools we use. I even have a verification method for ChatGPT and Glean, which is another AI interface. Okta Platform essentially applies to anything I use on a day-to-day basis. I do not get any pop-ups throughout my day, which indicates that it is securing the interface or network I am using or even just the application.

    Okta Platform protects our benefits and payments app through Workday, so it definitely protects my benefits, my pay information, and any type of personally identifiable information such as first name, last name, and Social Security number.

    What is most valuable?

    Ease of use is what I value most about Okta Platform. It is not difficult to learn or navigate. Once you have a username and password, you can have your computer memorize it. On my phone, I use Face ID so that I am not having to type in my password every single time, but it does make things very secure. If I ever were to leave my laptop anywhere by accident and not be able to recover it that same day, I would be able to trust that it would block anybody from getting access to anything because that is something you have to log into every day. Ease of use and the ability to trust the product are what I value most.

    Okta Platform does not recognize when I have already verified myself once on my HubSpot login across multiple tabs. I have to verify myself for every single tab. If there were a way to recognize that I already verified myself on that URL or domain and just give me access to the rest of the tabs instead of having to click one by one, that would be an improvement.

    What needs improvement?

    Okta Platform does not recognize when I have already verified myself once on my HubSpot login across multiple tabs. I have to verify myself for every single tab. If there were a way to recognize that I already verified myself on that URL or domain and just give me access to the rest of the tabs instead of having to click one by one, that would be an improvement.

    For how long have I used the solution?

    I have been using Okta Platform for at least five years.

    What do I think about the stability of the solution?

    Okta Platform does not lag. The only thing that might happen every once in a while is that I will click Okta FastPass, it will spin, I will click submit, and then nothing will happen. I just have to refresh my tab and then do it again. However, that happens pretty infrequently.

    What do I think about the scalability of the solution?

    Okta Platform definitely supports our whole company, which is not small at all. It is good to know that it can support both smaller and larger teams.

    How are customer service and support?

    I have not had to contact Okta's technical support or customer support, which is probably a good thing.

    How would you rate customer service and support?

    Negative

    Which solution did I use previously and why did I switch?

    I have used Cloudflare in the past. I know it is not really a direct competitor, but that is maybe the only thing else that I would mention.

    How was the initial setup?

    I did not do the initial deployment, but when I was first brought on, I had to go through the whole setup of everything to tie to my email address and all my information to be a verified user on the account for Okta Platform through HubSpot. It was pretty easy. I had to set it up on my phone, download the app, and scan the QR code. It was pretty simple on both my laptop as well as my phone.

    What other advice do I have?

    Okta Platform does not protect non-human identities in my environments.

    Disclosure: My company does not have a business relationship with this vendor other than being a customer.
    Last updated: Mar 11, 2026
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    Giovanni Bombi - PeerSpot reviewer
    Vendor Success Manager at Westcon Europe
    Real User
    Top 10
    Aug 17, 2026
    Centralized access has improved secure workforce identity and simplified global cloud logins
    Pros and Cons
    • "We have customers that use Okta Platform, and what they say about Okta Platform is that it's a standard of security, allowing them to integrate the solution to their applications."
    • "Okta Platform, especially in Europe where we are based, could improve the level of service; in some situations, I think it's not at the same level of the quality of the platform."

    What is our primary use case?

    Okta Platform's main use case for our organization is workforce identity. We use Okta Platform as a workforce identity solution in order to secure the identity and access to all the cloud applications we have. We are also distributors of Okta Platform, so I have visibility from both a partner perspective as a distributor and as a customer.

    We have several cloud applications and we need Okta Platform Workforce Identity to access with multifactor authentication and single sign-on. Because we are a multinational company, all employees can access their applications from everywhere using Okta Platform to access in a secure way. This is the main scenario regarding our workflow and our company.

    We don't use those features at the moment, so I don't have that view currently. From the feedback I'm receiving from customers, Okta Platform is working well to improve the features, and maybe in the future, I could have a better view on that.

    What is most valuable?

    The best features Okta Platform offers include a well-done single sign-on that is easy to configure and use. The big improvement and the big quality of the product is the multifactor authentication that is complete and full of customizations. The delivery and deployment is really easy to do, and you can integrate Okta Platform with several applications, making it really easy to configure and integrate. You can set specific customizations for your specific needs. For example, we work around different countries, and we can put a specific double check for the identity when employees are working from and connecting from other countries than the specific countries where they typically work. This is really useful for our use case.

    We are a multinational company, and employees used to travel around different countries and need specific features and specific settings. This is the main important aspect for us in order to use in the best way the different platforms and the different software that we have in our company. Okta Platform's multifactor authentication is really easy to use, really fast, and you don't need extra tools or software, just an internet connection. When you log in to your application, you will have Okta Platform's interface that is really friendly and easy to use. Additionally, Okta Platform has a strong integration with CrowdStrike, the EDR solution that our main customers use, and this integration is really easy to use and valuable for sharing data about identity to CrowdStrike's EDR.

    What needs improvement?

    I don't have specific suggestions, but for sure, Okta Platform could improve with maybe some language tools. The translation in different languages could help employees around different countries, and these important aspects could be improved for sure. This is the only suggestion that I have.

    Another improvement maybe is not regarding the platform itself but more about the services. Okta Platform, especially in Europe where we are based, could improve the level of service. In some situations, I think it's not at the same level of the quality of the platform.

    To receive a perfect score, Okta Platform should improve some support service level and maybe add some languages to the translation. These are some points where they can improve.

    For how long have I used the solution?

    I started to work at Westcon in my role in March of 2021, so it's more than five years that I have this role and visibility about Okta Platform and the cybersecurity market.

    What other advice do I have?

    We work as a distributor and all our partners and customers use Okta Platform, so that's really useful because we can integrate easily to all the applications of our partners and customers, but also with the cybersecurity ecosystem of solutions like CrowdStrike and Zscaler that we use in our company.

    The best thing that I'd like to share is the integration between Okta Platform and CrowdStrike, but also with other software that are standards. For example, we are Microsoft customers, but we don't use the identity of Microsoft; we prefer to use Okta Platform that has several integrations and an easy interface to configure all those aspects.

    The positive thing is that Okta Platform is a software-as-a-service with a subscription model, making it really easy to use. If you need to add some employees, it's really easy to add in the interface. We have customers that use Okta Platform, and what they say about Okta Platform is that it's a standard of security, allowing them to integrate the solution to their applications. For example, if they are a software house or something similar, the integration with their own solutions is the best feature and the best aspect of Okta Platform compared to other competitors.

    For sure, the security improved after implementing Okta Platform. Also, the timing for the delivery, as mentioned, was really easy, and today we can save a lot of time to log in and manage the identity to our standard cloud applications that we use. The improvement of the security is one of the most important aspects for us as a cybersecurity distribution company.

    Another improvement is not regarding the platform itself but more about the services. Okta Platform, especially in Europe where we are based, could improve the level of service. In some situations, I think it's not at the same level of the quality of the platform.

    At the moment we are not using those features of Okta Platform, but some customers of ours are using them, and I can say that overall, at a high level, Okta Platform is investing really well because they want to be a player that can support. To be honest, we are not using that at the moment.

    Okta Platform is deployed in a public cloud in our organization, which is really important for us. Okta Platform is definitely helping us to improve the identity and access to the public cloud providers because we also use Microsoft Azure and AWS to provide services to our partners and customers. Setting Okta Platform and using Okta Platform as our identity platform solution is really important for us. I would rate this review an 8 out of 10.

    Which deployment model are you using for this solution?

    Public Cloud

    If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

    Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
    Last updated: Aug 17, 2026
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    IAM Engineer at Vantive
    Real User
    Top 20
    Jun 22, 2026
    Centralized access management has simplified multi-account onboarding and strengthened user control
    Pros and Cons
    • "I find the most useful feature of Okta Platform is that it allows the preconfiguration of multiple applications, eliminating the need for customized application onboarding, which is very helpful for me to configure multiple applications such as AWS, Azure, Zoom, Salesforce, and more than 1000 applications in Okta Platform dashboard."
    • "A couple of things need to be improved at Okta Platform level."

    What is our primary use case?

    My customers approach me to integrate with Okta Platform. I have configured multiple AWS accounts to Okta Platform.

    My usual use case for Okta Platform is to onboard AWS accounts into Okta Platform and add the users AD groups into Okta Platform and add those AD groups to integrate with the AWS account, which is my job.

    What is most valuable?

    I find the most useful feature of Okta Platform is that it allows the preconfiguration of multiple applications, eliminating the need for customized application onboarding, which is very helpful for me to configure multiple applications such as AWS, Azure, Zoom, Salesforce, and more than 1000 applications in Okta Platform dashboard.

    Okta Platform has had a lot of positive impacts on my organization. For example, it is very difficult to disable user access in multiple places, but once we implement Okta Platform, we just need to disable it at the AD level, and the rest gets taken care of by Okta Platform.

    What needs improvement?

    A couple of things need to be improved at Okta Platform level. In AWS, we are using tag-based policies to enforce the RABC, but when trying to configure tags in Okta Platform level, we are not able to configure them.

    At Okta Platform level, we have not yet configured the machine-to-machine configuration. It is very difficult for me to create the API accounts to enforce. For example, when we generate temporary credentials in AWS, it is challenging to use Okta Platform level because there are no features to create CLI-based temporary credentials.

    I would like to improve the tagging on Okta Platform. For every identity, we need to create a tag. Instead of hard coding in AWS, we use tag-based authentication, allowing access based on tags associated with resources.

    From my perspective, everything is good on Okta Platform except for the tags that need to be improved.

    For how long have I used the solution?

    I have been using Okta Platform for three years.

    What do I think about the stability of the solution?

    The stability of Okta Platform is good. We have not faced any major issues or outages in the last couple of months.

    What do I think about the scalability of the solution?

    Because we are using the cloud for Okta Platform, it is automatically scalable. There is no need to inquire about scalability since it scales as required.

    How are customer service and support?

    I do not often communicate with the technical support of Okta Platform.

    I have never communicated with the technical support of Okta Platform.

    Which solution did I use previously and why did I switch?

    Before Okta Platform, we used Entra ID or Azure AD for similar use cases.

    The decision to stop using Azure AD and start with Entra ID is not my call, as management decides. From my perspective, technically, Okta Platform is very user-friendly for application onboarding, whereas Entra ID is a bit more challenging for onboarding applications.

    Which other solutions did I evaluate?

    I went straight with Okta Platform and did not consider anything else.

    I did not evaluate other options besides Okta Platform.

    What other advice do I have?

    I am not sure about the GenAI aspect, but Okta Platform is very helpful for integrating the identity center and allows us to create multiple individual accounts using the IAM or at the organization level using the identity center.

    I am in the healthcare industry, but I am not sure how Okta Platform helps address specific industry or regulatory requirements.

    I do not know about the regulatory environments of the healthcare industry regarding Okta Platform because I am not managing health standards or other governance standards.

    I have not noticed any measurable security or operational improvements in my cloud-based workloads since implementing Okta Platform, but I find it very helpful to utilize MFA or UBIKeys or other security keys to enforce the login mechanism.

    I do not know the pricing details of Okta Platform because I am not the appropriate person to discuss pricing matters. The purchasing department will take care of those.

    Which deployment model are you using for this solution?

    Public Cloud

    If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

    Amazon Web Services (AWS)
    Disclosure: My company does not have a business relationship with this vendor other than being a customer.
    Last updated: Jun 22, 2026
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    Reena Bhardwaj - PeerSpot reviewer
    Senior Quality Analyst at YASH Technologies
    Real User
    Top 5
    Oct 14, 2025
    Has improved secure access through single sign-on and adaptive authentication for onboarding and application integration
    Pros and Cons
    • "Adaptive authentication in Okta Customer Identity is a flexible feature that is very secure and user-friendly."
    • "Okta Customer Identity analytics and reporting tools do not help much to improve customer engagement strategies."

    What is our primary use case?

    We are providing identity access management to the customers with Okta Customer Identity, and then application integration, user onboarding, and related functions.

    I'm a senior consultant using Okta Customer Identity.

    We are the implementers of Okta Customer Identity as users.

    What is most valuable?

    The most valuable feature of Okta Customer Identity is the application interface with SSO. Integration with SSO helps us make use of the credentials. Once we log in, we get the opportunity to explore many applications within the organization with the same login, with no need to log in again.

    Adaptive authentication in Okta Customer Identity is a flexible feature that is very secure and user-friendly. The authentication is more complex for man-in-the-middle attacks while remaining useful for end users.

    Okta Customer Identity's API gives a clear view of how user onboarding takes place, so we can easily configure with Postman. We can onboard and off-board users, which is very flexible through the APIs.

    Regarding multi-factor authentication, it helps reduce unauthorized access in our organization. We are using passwordless authentication with Okta FastPass on mobile devices. Users can get authenticated with two-factor authentication, first entering the password, then directly using the second factor authentication with Okta FastPass.

    What needs improvement?

    It is complex when adding it for the first time to users of Okta Customer Identity. For end-users and new users, it can be complex to use.

    Okta Customer Identity analytics and reporting tools do not help much to improve customer engagement strategies.

    Training should be provided to novice users. There are multiple online learning resources in the Okta documentation part, which users can access free of charge.

    For how long have I used the solution?

    I have been working with Okta Customer Identity for six years.

    What do I think about the stability of the solution?

    There are no doubts regarding the stability of Okta Customer Identity. It is scalable and we can directly make use of this tool.

    What do I think about the scalability of the solution?

    The solution is scalable.

    How was the initial setup?

    The setup for Okta Customer Identity is straightforward.

    What's my experience with pricing, setup cost, and licensing?

    The price of Okta Customer Identity is acceptable.

    What other advice do I have?

    For those planning to use Okta Customer Identity, MSA and SSO are among the best features that can be recommended for users. We also have direct integration with Active Directory. There are many features that will be helpful for organizations to easily integrate applications and manage user onboarding and off-boarding.

    The solution is deployed on the cloud and I did not purchase it through AWS Marketplace. I usually buy for the entire organization.

    I rate Okta Customer Identity 10 out of 10.

    Which deployment model are you using for this solution?

    Public Cloud

    If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

    Disclosure: My company does not have a business relationship with this vendor other than being a customer.
    PeerSpot user
    AmielPeled - PeerSpot reviewer
    Ai Test Automation & Devops Tech Lead at ovalix
    Real User
    Top 10
    Aug 17, 2026
    Unified access has strengthened identity security and simplified secure logins for critical tools
    Pros and Cons
    • "The positive impact of Okta Platform on my organization is evident, as it strengthened security and streamlined identity management for various teams, including IT, dev, and testing teams, making login and authorization processes much easier and secure."
    • "To improve Okta Platform, I suggest simplifying web manuals to be more understandable for non-technical users, making it easier for them to navigate both the API and user interface levels."

    What is our primary use case?

    My main use case for Okta Platform involves authenticating my identity as a user across many software platforms. The IT department at Melio built a solution wrapping logins for numerous applications, ensuring secure access to applications like Figma and AWS, which were all authenticated using Okta. Users could only manage access to applications like GitHub after installing Okta and successfully authenticating as Melio users, preventing unauthorized actions by other developers.

    What is most valuable?

    The best features Okta Platform offers include API authentication and authorization, along with a user-friendly interface that enables seamless logins for users, including access to sensitive applications like GitHub.

    I believe that Okta Platform is a mature, highly secure solution with high performance, capable of ongoing growth and a promising economic future.

    The positive impact of Okta Platform on my organization is evident, as it strengthened security and streamlined identity management for various teams, including IT, dev, and testing teams, making login and authorization processes much easier and secure.

    The reduction of security incidents was significant, with the GRC team monitoring Melio's operations becoming increasingly effective, allowing everyone in the organization, including UI/UX, product, and dev teams, to feel more secure and have significantly improved privacy.

    What needs improvement?

    To improve Okta Platform, I suggest simplifying web manuals to be more understandable for non-technical users, making it easier for them to navigate both the API and user interface levels.

    A common issue with many software products is the need for better error messages; having clear descriptions can greatly assist IT, developers, and testers in debugging when users misuse the application.

    For how long have I used the solution?

    I have been using Okta Platform for about two and a half years, with one and a half years at Melio, a FinTech company in Tel Aviv purchased by Xero.

    What do I think about the stability of the solution?

    Okta Platform is stable, with no bugs or lags noticed during my thorough testing of the API and seamless username login using Google SSO.

    What do I think about the scalability of the solution?

    I am not the best person to evaluate Okta Platform's scalability, but it seems extensive.

    What was our ROI?

    The return on investment with Okta Platform is evident through a decrease in the time spent logging in or reconstructing usernames and passwords, relieving the support teams from managing identity-related issues.

    What other advice do I have?

    Okta Platform made the login process seamless for me by providing security measures for critical applications like GitHub, a major tool for developers. It prevented unauthorized access, ensuring production code remained secure, especially when employees transitioning from their roles could pose risks to the codebase.

    Between 2020 and the beginning of 2022, I thoroughly tested a Java API above Okta Platform API and observed how Okta Platform secures logins and roles efficiently. I found it effective in managing user roles, allowing for efficient upgrades from regular to admin roles, demonstrating that Okta Platform is a highly secured tool for authentication and authorization with good performance.

    Mainly at Melio, I experienced quick and secure logins to GitHub and other accounts, which I wanted to protect from unauthorized changes. Okta Platform allowed for this level of security, ensuring that only authorized individuals could access and modify sensitive information.

    Okta Platform does not protect non-human identities beyond that, as we are not an IoT organization and primarily operate services that transfer money from our system to banks or credit card companies, lacking security for routers or IoT devices.

    I have not personally noticed measurable security or operational improvements since implementing Okta Platform, as I mainly interact with it as a user rather than as a DevOps or IT professional.

    My advice for others considering Okta Platform is to design your security, authentication, and authorization roles thoughtfully, akin to IAM and Identity Access Management on AWS.

    I do not have any additional thoughts on Okta Platform except for one inquiry regarding its performance on secured cloud platforms, particularly under Israeli cloud security solutions and how well it manages heavy loads. I give this product a rating of 8 out of 10.

    Which deployment model are you using for this solution?

    Public Cloud

    If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

    Amazon Web Services (AWS)
    Disclosure: My company does not have a business relationship with this vendor other than being a customer.
    Last updated: Aug 17, 2026
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    CEO at Everyday Identity
    Real User
    Top 10
    May 28, 2026
    Secure access across users and services has improved compliance and simplified daily operations
    Pros and Cons
    • "Okta Platform helped me secure access to cloud infrastructure, APIs, containerized workloads, and AI/GenAI services in my architecture, enhancing our security posture significantly."

      What is our primary use case?

      I usually used Okta Platform for managing user identities and ensuring secure access to our applications.

      Okta Platform helped me secure access to cloud infrastructure, APIs, containerized workloads, and AI/GenAI services in my architecture, enhancing our security posture significantly.

      Okta Platform protected non-human identities in my environment, such as service accounts and machine-to-machine access.

      What is most valuable?

      The features or capabilities of Okta Platform that I have found the most valuable include its single sign-on and multi-factor authentication.

      The positive impact and benefits I have seen from using Okta Platform involve enhanced security and streamlined user access.

      Specific industry and regulatory requirements that Okta Platform helped me address in my cloud environment were critical for compliance.

      Since implementing Okta Platform, I have noticed measurable security and operational improvements in my cloud-based workloads.

      What needs improvement?

      Okta Platform could be improved or enhanced by adding more integration options for third-party applications.

      For how long have I used the solution?

      I have been working with Okta Platform for a considerable time now, which has provided me with great insights into its functionalities.

      What do I think about the stability of the solution?

      Okta Platform's stability and reliability are impressive, which is crucial for our operations.

      How are customer service and support?

      My experience with the technical support of Okta Platform and their customer service was positive, as they were responsive to my inquiries.

      I would rate the technical support from one to ten as an eight, appreciating their effectiveness though there is always room for improvement.

      Which solution did I use previously and why did I switch?

      I changed the previous solution and decided to switch from Adaxes to something else because we needed more robust features, and with large companies offering solutions such as Okta Platform, it became inevitable.

      How was the initial setup?

      I participated in the initial setup of Okta Platform, which allowed me to understand its configuration better.

      I found everything straightforward during the initial setup; however, I did encounter some challenges with integration.

      What was our ROI?

      I have experienced a notable ROI from Okta Platform, which has justified our investment in it.

      What other advice do I have?

      I last engaged with Okta Platform around this time of the year.

      I was a customer of Okta Platform and found the solution to meet our requirements effectively.

      The last time I used Okta Platform was relatively recently, and it still remains quite effective for our needs.

      I did not participate in the decision-making process for Okta Platform purchasing, as that was handled by our procurement team.

      I would rate this review an eight out of ten.

      Disclosure: My company does not have a business relationship with this vendor other than being a customer.
      Last updated: May 28, 2026
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      Buyer's Guide
      Download our free Okta Platform Report and get advice and tips from experienced pros sharing their opinions.
      Updated: September 2026
      Buyer's Guide
      Download our free Okta Platform Report and get advice and tips from experienced pros sharing their opinions.