Okta Platform Reviews

Okta Platform is my primary tool for implementing Single Sign-On and Multi-factor Authentication. I use Okta Platform primarily for securing employee access, along with leveraging it for lifecycle management to automate user onboarding and offboarding.

The Single Sign-On and Multi-factor Authentication features are the best that Okta Platform offers. These features make my work easier and more secure by automating joiner, mover, and leaver processes, so when a new employee is added to our HR system, their account is automatically created in Slack, Zoom, and the applications we use, increasing productivity without wasting time.

The sharing of secure access via user groups allows us to instantly provision access to shared tools for our remote project teams, ensuring they have exactly what they need when they join a call or project. Okta Platform has positively impacted our organization by dramatically improving our security posture, enforcing Multi-factor Authentication across all applications, and increasing productivity by allowing employees to access all their tools with one set of credentials.

Okta Platform could be improved by offering more out-of-the-box templates for advanced workflows and making the administration console faster when searching through a very large group of users.

I have been using Okta Platform for approximately five years to manage identity and access across our global workforce.

We have seen a 60% reduction in password reset help desk tickets and a significant decrease in the time it takes to onboard new employees from when they join.

I advise others looking into using Okta Platform to start with a clear group strategy before beginning; if the requirement for groups and naming conventions is organized from day one, setting up security policies and automated provisioning will be much easier. I would rate this product 9 out of 10.

Public Cloud

Amazon Web Services (AWS)

My main use case for Okta Platform is managing the workforce identity in Identity Engine, which helps the organization maintain the workforce identity in a seamless manner for provisioning and deprovisioning.

For workforce identity management with Okta Platform, I mostly use it for the joiner, mover, and leaver process, and whenever it comes to the application, I am integrating SCIM provisioning to make the users aligned with the applications on the fly.

Regarding my main use case for Okta Platform, for access governance, I maintain all those certifications as well, and for non-human identities, I also manage them in Okta Platform itself.

The best features Okta Platform offers are workforce identity management, access provisioning, and single sign-on.

Okta Platform's single sign-on and access provisioning features have helped my organization by being quite seamless. The user gets onboarded on the fly with Just-In-Time provisioning enabled, which helps propagate the users across the organizational applications.

The behavioral detection and threat detection features of Okta Platform are very good. They provide insights into the behavioral pattern of user access management and inform the administrator of any kind of intruder detections or threat analysis, making it very useful to use Okta Platform for maintaining identities.

Okta Platform has positively impacted my organization by bringing more automations with Okta Workflows, resulting in a drastic change in the manual efforts, as most things are being automated and Okta Platform is very convenient with their workflow management.

The impact on manual efforts with Okta Platform means that for some activities in my day-to-day business that used to take around an hour or two, it is now reduced to seconds, and I am getting things done much faster.

In terms of improvement, Okta Platform can focus more on governance and posture management.

The needed improvements mostly pertain to the ISPM, especially in posture management.

This means that whenever there are changes or a change audit occurs, Okta Platform should provide details on what exactly is happening, who is making the change, what values are changed from past to the current one, providing more insight into the change audit process.

I have been working for around nine years in the current field of IAM domain.

Okta Platform is stable.

The scalability of Okta Platform is quite flexible.

I find Okta Platform scalable, as it can easily handle more users or workloads as my organization grows.

The customer support from Okta Platform is quite fast.

I would rate the customer support a nine out of ten.

I previously used NetIQ, which has a good engine, but the operational and maintenance costs are quite high, which is why I switched.

I have seen a return on investment with fewer employees needed due to workload or user base considerations, making it very cost-effective.

My experience with pricing, setup cost, and licensing for Okta Platform is very convenient. I have a good partnership with Okta Platform for negotiating pricing, and while this will not be disclosed, it is flexible enough.

Before choosing Okta Platform, I evaluated other options such as SailPoint and Saviyant, but I found Okta Platform to be more convenient, leading me to choose it.

My advice for others looking into using Okta Platform is that if users are more cloud-focused, Okta Platform is very convenient for integration. It is important to consider the infrastructure and applications used within the organization to ensure compatibility with Okta Platform, especially with legacy applications. I would rate this product an overall eight out of ten.

My use cases for Okta Platform involve having a single place for authentication, as my company requires it for all of our applications that we use with our organization, which includes SAML and SSO. It's a critical piece for authentication, and the token generally lasts about eight hours based on our company's configuration, allowing us to sign in once a day and eliminating the need to enter credentials multiple times for different applications. Okta Platform authentication is essential because it minimizes the hassle of signing into multiple applications while maintaining security. Essentially, all my critical apps are secured with Okta Platform, which also provides features like second-factor authentication through cell phone verification or facial recognition. Overall, it's very functional and an integral part of our business processes.

Regarding how Okta Platform helps secure access to cloud infrastructure, APIs, containerized workloads, or AI services in our architecture, I can't provide an authoritative answer on how security is hardened since I wasn't involved in that aspect. However, I know that it provides security. My company has been using it for four years without plans to change because it remains secure, even as we increase our internal applications and expose some to clients.

The workloads secured by Okta Platform are hosted across multiple cloud providers, including AWS, Azure, and some GCP, so it encompasses all of those.

For AWS, we have integrated EC2 instances with Okta Platform, and I'm not sure about other services or buckets related to the things you mentioned, such as Amazon Voice.

I see the benefits of Okta Platform immediately upon deployment, as it saves time. Dealing with multiple authentications without a federated system is time-consuming, requiring different passwords for different applications, which is a hassle. As soon as Okta Platform was implemented, there was an immediate improvement in the ease and speed of secure authentication.

Personally, I have noticed measurable security and operational improvements since implementing Okta Platform, primarily due to the ease of access it provides in a more secure manner while saving time.

What I dislike about Okta Platform is that sometimes there has been some downtime. It doesn't happen often, but ironically, it did occur on a day I knew this call was coming, leading to a brief period when Okta Platform authentication didn't work. We had to rely on third-party IT support to resolve it. When this happens, it stops us from accessing what we need until the issue is fixed.

I have to mention some occasional downtime with Okta Platform. It doesn't occur very often, but when it happens, it's crucial because you can feel stuck without it.

I have been working with Okta Platform for just over four years.

Regarding stability, there hasn't been much to note aside from some occasional downtime, but I appreciate the different options provided by Okta Platform for verification. You can manually enter a password, use push notifications, or facial recognition, which can be more convenient depending on the context, whether mobile or at a desk.

I believe Okta Platform has been scalable. My company has integrated all major applications, and it has supported our growth without issues.

I've contacted internal company IT support a few times while learning the intricacies of Okta Platform, but I've never reached out to Okta Platform's direct customer support.

Positive

My organization hasn't tried any alternatives to Okta Platform, and I personally haven't had the need to seek them out. Some people look for alternatives such as password managers, but those are not the same. Implementing a solution such as Okta Platform isn't straightforward without a team behind it, so once it was working here, there wasn't a felt need to explore other options. I'm unsure of what the previous system was, but I believe they considered Cisco Duo at one point without ultimately proceeding.

The initial deployment of Okta Platform was easy and without any significant bumps, as far as I know.

The deployment of Okta Platform involves a lot of collaboration across the security team, working with the CISO to ensure adherence to standards such as SOC and FINRA. Though technically it's not a one-person job, my company wouldn't implement it that way either, as there is always a team behind it.

I probably don't think of anything else, as Okta Platform does what it intends to do. Given my experience in the field, I recognize that these tools work well, but they're only as effective as their configuration and security hardening. My company has done an excellent job with Okta Platform, and I feel it's a quality product because it effectively integrates single sign-on and SAML authentication.

I'm not entirely sure if our organization uses Okta Platform to protect non-human identities, such as service accounts or AI agents, as we've rolled out chatbots and are developing them. I can't confidently answer that question.

Okta Platform does help address specific industry or regulatory requirements, such as those in healthcare and financial services, for both our organization as an outsourced IT service provider and internally when accessing platforms.

On my end, there are updates from time to time for apps on mobile devices or operating systems that need to be addressed, but company policies manage updates for company-owned workstations, so it's not too burdensome.

I'm not aware of any formal partnerships with Okta Platform in my department, so I can't speak to that.

I would rate this review an 8 overall.

My main use case for Okta Platform is single sign-on.

As a specific example of how I use Okta Platform for email sign-on in my organization, we log in to our browser and then enter our username and password, and then we receive a Google Authenticator code, a six-digit code which we enter, and then we can log in.

Okta Platform offers features that allow you to log in to multiple applications, including GitLab, Looker, Workday, and many more with single sign-on.

Out of those applications, single sign-on is the feature I find most valuable because it saves a significant amount of time for the user. If any new user is onboarded into the company, instead of giving them access to all the applications individually, we add them into the Okta Platform group and that is all that is needed. They can access all the company-based applications within approximately one minute.

Okta Platform has positively impacted our organization as it eliminates the manual intervention work of providing access to new users who join the company to multiple applications. Instead of that process, providing access to Okta Platform allows them to access all our applications. The time saved is approximately two to three hours.

I do not see any bugs or improvements needed in Okta Platform because it functions perfectly, and I have not faced any issues with Okta Platform in my career.

I have been using Okta Platform for seven years.

Okta Platform is stable.

Okta Platform's scalability is good.

I have not faced any issues, so I have never contacted customer support.

I did not previously use a different solution before Okta Platform.

I have not set up Okta Platform in my organization because when I joined, it was already deployed.

There is no specific team mentioned for the implementation.

I have seen a return on investment because only a few people are required to manage Okta Platform, and it saves a significant amount of time for us, approximately four to five hours.

There is no information provided regarding the setup cost.

There is no mention of any alternate solutions being considered.

If you are looking for single sign-on, then Okta Platform is the best option; you can confidently go with it.

Okta Platform could be a little faster. I have given this solution an overall rating of 10 out of 10.

Public Cloud

Google

Okta Platform serves as a single sign-on tool in our daily operations. We use Okta Platform because we have access to numerous applications, and it is impractical to add all websites to a favorites bar or remember all the passwords for these applications, tools, and websites. We have configured Okta Platform for every person, allowing them to connect to the tools and applications through single sign-on.

The best features Okta Platform offers are the ease of use and the ease of access.

The ease of use comes from the very user-friendly interface, which allows us to select the application we need to sign on to easily. The ease of access stands out because it can be accessed through one link only.

Okta Platform has positively impacted our organization because our staff can connect to all tools and applications we use from a single location, which has saved us time.

When we have a new joiner who does not know the links for our tools or applications, they spend time asking other users and may engage in lengthy conversations. Because of that, we advise the new joiner to sign in to Okta Platform, and they will find all the applications and tools they need.

Okta Platform can be improved by enhancing the mobile application because sometimes it has issues. Specifically, sometimes the OTP is not received for the mobile application.

I have used Okta Platform for approximately one and a half years.

My advice to others looking into using Okta Platform is that it saves money and effort and saves time, making it a great solution for your company. I rate this product 9 out of 10.

Hybrid Cloud

Amazon Web Services (AWS)

As an integrator, I work with Okta Platform.

Okta Platform can be used for IAM and IGA; it is a cloud-based solution for Identity and Access Management, as well as Identity Governance and Access.

As an integrator, I find Okta Platform user-friendly with a good number of connectors, making it easy to integrate with applications, and it is easy for SSO implementation and MFA implementation.

Lifecycle Management is configurable in Okta Platform; you can configure the joiners, movers, and leavers process with this product.

Okta Platform is a cloud-based platform, so you do not have to take care of installations as you would with on-premises solutions for SailPoint or Oracle Identity Management, which is a big difference.

Based on requirements, context-aware policies of Adaptive MFA are configurable, which is a plus point, as you can configure it based on certain requirements, such as adaptive authentication based on behavioral patterns and logging in from one place to another.

It is time-saving, which is definitely linked with money; a lesser number of users are required to do the manual work, so it has that impact on money as well.

I have not encountered any negative points for this product.

For log monitoring, after a certain period of time, logs are deleted, such as after three months, and you have to configure it using a separate or external SIEM connector, such as Splunk or Cortex XSOAR, because after 90 days, the logs will be deleted, so we have to take an export manually or add one external log monitoring solution.

If the organization is big, I can say Okta Platform is affordable; however, for small-scale industries, I would not recommend it, but for medium and enterprise organizations, it is good.

I have been using Okta Platform for approximately one to one and a half years.

Okta Platform is a stable product.

Okta Platform is a scalable product.

I can rate Okta Platform support at approximately eight or nine out of ten.

Positive

I have worked with Oracle Identity Management and SailPoint as other access management tools before.

I have not worked with Universal Directory in my case, and I have not worked on it recently.

Okta Platform is an IGA solution, so in terms of PAM capabilities, it is not working as PAM for storing passwords or secret vaults, such as Delinea or CyberArk; it is a completely different product.

Public Cloud

Other

Okta Platform was originally implemented to provide remote authentication for our hosted applications to authenticate against Active Directory for users accessing them from the internet. Then we started using it for multi-factor authentication for our remote access and VPN remote access. Now we have been looking at it for securing the desktops with multi-factor authentication.

Let me give you a specific example of how we use Okta Platform in our environment. We do not allow access to our internal Active Directory. Our DMZ does not have access to our internal Active Directory. Any external application or hosted application that needs to authenticate users against Active Directory has never been able to do so because we do not allow these hosted applications or our DMZ to have access to our internal Active Directory servers. We block that kind of access for security concerns. Okta Platform is different because the Okta agents are configured to make outbound calls on our internal network, continuously polling for authentication requests. When they receive authentication requests, they then authenticate against our internal Active Directory servers. There is never any inbound traffic from the internet to our internal infrastructure. That was the main point which caused us to select Okta Platform many years ago. It was the only solution that worked this way. This allows authentication for external users without breaching any of our firewall rules, without needing any reverse proxy or any tunnels from the internet to our internal servers.

Okta Platform offers flexibility that was very useful. It allows us to have multi-domain and multi-tenant authentication with entities that we do not control, but still allows us to use a single set of authentication rules and security rules with Okta Platform that is also able to authenticate users from other entities to give them access to our resources, authentication-wise, but still allowing us to select and enforce our own security rules.

Okta Platform's best feature is the ability to authenticate users without needing any inbound connections to our secure internal Active Directory servers on our internal network. That is the main feature which caused us to select Okta Platform and will continue to use Okta Platform.

This feature impacts my daily operations by allowing us to use external applications which we would not have otherwise used because we would not have allowed authentication from the internet unless it was implemented the way Okta Platform implements it. Had we been forced to do so, we would have had to open what are called holes in our firewalls to allow for authentication and that would have dramatically decreased our security posture.

Okta Platform has positively impacted my organization by improving efficiency, security, and user satisfaction by allowing us to use external applications.

Okta Platform can be improved by lowering the price, as the price is very high.

Besides pricing, there are other things I think could be improved with Okta Platform, such as the strength against distributed attacks from the internet. We would like more flexibility and the ability to stop attacks when there is password spraying or brute forcing accounts. There is work that can be done there to improve the features.

I have been using Okta Platform for about ten years or possibly longer.

Okta Platform is stable, but it can have issues with downtime or reliability.

Okta Platform's customer support has been average in my experience. We handle most issues ourselves, so approximately once every few years we have to contact support, and it has been neither good nor bad.

Okta Platform was the first and only solution I used; I did not previously use a different solution.

I have not seen a return on investment as an IT administrator who deals with security, not the financials.

My experience with pricing, setup cost, and licensing for Okta Platform is that it is expensive and complicated. We do not handle purchasing ourselves as we have a purchasing department that takes care of all the paperwork. For us, it is just an upfront cost that is excessive.

I did not evaluate other options before choosing Okta Platform as it was more than ten years ago. However, we did evaluate alternatives, and Okta Platform was the only one that matched our requirements to authenticate without any connectivity to our internal network.

My advice to others looking into using Okta Platform is to not discount the fact that authentication can be made without any connectivity to the internal network, as that was critical for us. I give this product a rating of nine out of ten.

Public Cloud

Other

An example of how I use Okta Platform in my day-to-day work includes the integration of new applications, reviewing security-related matters, or making decisions on how to secure identity. I also perform automation with the help of AI to improve identity management. We are using Okta Platform with AI.

The best feature Okta Platform offers is availability; it has high availability, which is very hard to find, and I have been working with Okta Platform for more than six years.

Availability stands out for me because the identity platform is core; if people cannot sign in, they cannot work, so it has to be available at any point in time. In six years, I have never seen it going down.

Okta Platform has positively impacted my organization by doing a lot of cleanup, simplifying operations, improving visibility, governance, and security across the board.

I would say that sourcing every user via different sources into Okta Platform gives a single pane of view of the organization, where you can track login activity and see who is active and who is inactive. Cleanup of those inactives improves both security and cost.

The only improvement point I would suggest for Okta Platform is that it needs to redesign the feature request system because there are many important features that are not taken into consideration.

I do not want to go into specific details, but you can visit Okta Ideas and see many ideas that have been shared. Many of them are prioritized, but the fact that a user wants it or that a metric exists does not help. Okta Platform needs to redesign or repurpose the entire concept of how it wants to handle feature requests.

I have been using Okta Platform for more than six years.

Okta Platform's customer support is good. I would rate the customer support a 10 because it is consistent.

I rate Okta Platform a 10. The reason for my rating is its reliability, availability, and simplicity. I advise others looking into using Okta Platform to evaluate it; if you are not going to use it, at least evaluate it alongside your current platform to see the difference, as a lot of things can be done through Okta Platform, with availability and reliability being the most important factors.

We are an advertising company with around 400 employees in four different countries: Peru, Chile, Mexico, and Brazil. We have implemented Okta Customer Identity to enforce security in our applications and ensure all users access them securely. We use Okta Customer Identity for various applications like Office 365 and several other applications essential to our business.

Okta Customer Identity focuses on providing top-notch identity management solutions. One of its most valuable features is its easy integration with various applications through its extensive application directory, offering hundreds or thousands of applications ready to configure. This integration is significantly easier compared to Microsoft Entra ID, where we encountered numerous issues. We particularly value its real-time reporting capabilities. For example, we detected cyberattacks from countries like Russia and Asia and were able to block those IP addresses and configure our system for more security. These advanced security features and reporting capabilities make it easy to manage.

Okta Customer Identity is continuously improving its solution. Since we started using it in 2019, we have observed numerous enhancements to increase security.

We have been using Okta Customer Identity for more than five years in our company.

We had an issue a couple of years ago that was swiftly resolved by the support team, showing their efficiency. They also offer a comprehensive knowledge base on their website, which is very helpful for addressing any issues or queries.

Neutral

We evaluated Microsoft Entra ID but chose Okta Customer Identity because it is easier to integrate with various applications. Microsoft Entra ID presented many challenges and it was more difficult to manage integration processes.

The initial setup of Okta Customer Identity is straightforward due to its well-architected solution. It is intuitive and user-friendly for administrators to manage.

Okta Customer Identity is expensive compared to other solutions, but we believe the investment is justified given the rising cybersecurity threats. Despite the cost, it's cheaper than the potential financial loss from a security breach.

We evaluated Microsoft Entra ID.

Overall, I would rate Okta Customer Identity a ten. Okta Customer Identity is solely focused on identity management, which makes them excel in this area.

Private Cloud

Other

My main use cases with the Okta Workforce Identity include preparing my certification and doing integrations such as org-to-org integration or Active Directory, and it is mostly about integration.

As an individual user, I appreciate that I can create my own lab with Okta Workforce Identity. They provide instances for me to create almost ten instances to test.

Some of the best features with Okta Workforce Identity are configuring the SSO through Okta to Okta. For me, it was the certification and the integration I worked on because it was my pathway to prepare my certifications, along with the directory and network security, the IP zone and related components.

We use the Single Sign-On feature with the Okta Workforce Identity, and I configure it through the platform, especially for Okta-to-Okta. From one instance, I could switch to another using the SSO, as Okta to Okta allows the SSO feature.

The impact of SSO on my IT overhead and user experience has been significant because it reduced authentication fatigue, password sharing, and password reusing. For administration, it is integrated, and it is great for IT support. For the end user, it is beneficial as they do not have to remember a password or keep the password on a post-it for different applications; they just authenticate once to access several services and service providers.

Areas for improvement with Okta Workforce Identity would be in the governance place; for me, it is light. Okta is mostly focused on execution and runtime, which means maintaining authentication and ensuring people connect with the appropriate session. However, it could improve in the governance part, particularly regarding better role management and workflow, as I feel it is tedious on Okta. I think Okta could enhance the governance area of identity.

[Full sentence answer to 'For how long have I used the solution?' from the text.]

I have not personally experimented with technical support from Okta Workforce Identity, but I see there is a good community and many resources available. I have not tested Saviynt's support either, but I know there is direct contact with Saviynt support.

I cannot rate the support for Okta Workforce Identity directly because I have not experimented with it; however, I notice good communication within the community, but it would not be fair to rate them without personal experience.

Positive

I have tested different solutions before Okta Workforce Identity, including Saviynt and SailPoint, and decided to go deeper into Okta because it allows me to create my own lab. I worked on a homemade solution for about three to four years back, spending five years on that project.

My experience with the initial setup of Okta Workforce Identity is that it is straightforward and not huge. The initial setup is simple and, considering it is a SaaS solution, it is easier. I have tested the connector, which is available for on-site solutions for Active Directory, and there is still a lot of infrastructure relying on Active Directory.

Regarding experience with pricing for Okta Workforce Identity, I do not have the pricing on IGA solutions or IAM solutions, but from my study two years back for a project, I found it is not that huge.

The main differences I notice between SailPoint and Okta Workforce Identity for the IAM solution suggest that they are in different categories. SailPoint is mostly for the admin part, while Okta is excellent on the runtime section, focusing on secure authentication and SSO. SailPoint is used for configuring identity with the right entitlement while Okta is about ensuring secure connections and efficient user authentication.

I would rate Okta Workforce Identity seven out of ten.

Public Cloud

Other