Okta Platform Reviews

We find the solution to be reliable for our customers and it is nice that it is cloud-based and can be accessed from anywhere. It allows for smooth administration. The dashboard is so simple and the solution can be integrated with other vendors, even Cisco. This is why we have chosen to be resellers of the product. 

I do not see much room for improvement. I have not encountered any issues with the solution, though it may be worth checking this with the technical team involved in its implementation. 

This said, it is scalable for midsize companies and infrastructure but, owing to the regulations we have in place in Egypt, not every enterprise-sized company. This means the solution did not comply with everything in the financial sector, such as with our central bank. As such, one who is working in the financial sector must resort to another solution or, at the least, another one in addition to Okta Workforce Identity. 

The solution should have greater on-premises availability, not just cloud and more package customization in its processing. 

I have been using Okta Workforce Identity for six or seven months.

The solution is stable.

The solution is scalable for midsize companies and infrastructure. 

While I can't speak on behalf of my colleagues, I have not made use of technical support. 

The pricing is reasonable.

While I don't have specific advice for those looking to implement the solution, I feel a visit is warranted for one who needs a cloud solution for SSO and identity management. 

I rate the solution as a seven to eight out of ten. 

The primary use case is for identity and access management. The single sign-on and access control can be done as a part of Okta. You have APIs to work within Okta and user provisioning.

It's easy to use and straightforward. 

It's my personal opinion, but it was a classic UI and now the UI is different. I was used to the old UI and when I moved from the old to new, I found it a bit difficult.

I have more than a few years experience of working on Okta.

It is stable.

The technical support for Okta is really supportive.

It's on a cloud platform, so all you have to do are the configurations.

As Okta is basically comm center identity and access management, I rate it nine out of ten.

We are using Okta as a service where users can access our services that are maintained in the cloud or on other websites.

We like the access the solution provides to our users. 

The initial setup is pretty straightforward. 

The solution so far has been very stable. 

The scalability has been good.

Technical support is helpful.

Okta can consider to become also a password vaulting manager. We also didn't find an option to setup access to web services that require second factor authentication. Also it's hard to figure out which license is responsible for which features and how are they correlated.

We've been using the solution since February.

The solution is stable. We did not really have any problems. At least, our internal customers, our employees, did not claim that anything happened with Okta. We haven't heard of bugs or glitches. It doesn't crash or freeze. It seems to be reliable. 

It's my understanding that the solution can scale. 

At our company, we have about 500 users on the product.

From time to time we add some other applications that are also in Okta, or we try to add new applications by ourselves, based on templates that are in Okta. We are using Okta on a daily basis, let's say. Maybe not for maintenance, however, our users use it.

We had some contact with technical support at the beginning and it was rather good. We are satisfied with the level of support we can get.

The implementation was rather straightforward. It wasn't too complex or difficult. We had some issues, however, they were solved.

Deployment took about a month or so. 

We had two people handle the deployment. 

We had a session with the reseller, however, we did run a trial a few months earlier. Then, in February, or in December last year, after this trial, we were able to implement it by ourselves.

We pay for the solution on a yearly basis. We recognize it as quite expensive.

We were using a standard license during the trial. We felt that we would get more features. However, there were some misunderstandings with our reseller and the reseller did not know this product very well. Therefore, it was hard at the beginning to get to know which features were covered under which license.

We're just a customer and an end-user.

I'd rate the solution at a nine out of ten.

Okta essentially helps us to onboard employees. We do have difficulty onboarding specific employees, as we're a growing company. Okta helps us provision the software as a service applications that we have in our company for the new hires. We do about 5% software as a service application. Once they join the company, it's a simpler process and a quick onboarding process for them.

The solution helps speed up and simplify the onboarding process for new hires.

The onboarding is the solution's most valuable aspect. It helps us save time in terms of creating a password for each of the SaaS applications versus Okta, where you have this one single pane of glass to see who has what application or who needs which application. It also alerts us to if we should provide that application to this person from that department.

They've improved their user interface, which is much better than previous versions.

The solution is very stable.

The product requires very little maintenance. 

The pricing is fair.

The scalability is quite good.

The solution needs to improve its own marketing. It's a great solution, however, most people don't know what it does. It should be first in line for onboarding employees. 

The solution should continue to work to improve its interface and make it more user-friendly.

The initial setup can be complex at first.

I've been using the solution for a year and a half or so. It hasn't been that long.

The solution is extremely stable. there are no bugs or glitches. it doesn't crash or freeze. It's reliable. 

The solution scales well. It does so very quickly.

We have ten to 16 people on the solution so far.

I've never been in touch with technical support. We are pretty well-versed enough to support ourselves. We do not require their services.

The initial setup, for new users, is a bit difficult. It does get easier with time and practice, however. It's complex in that when you jump into the dashboard and you look at the screen, it's either a mish-mash of information, or, it starts off with a single sign-on, and then you have to look at the other components. They force you to look for the other components within menus. Everything is hidden. It's not clearly defined when you open the dashboard. That's one of the hurdles that we've had when setting everything up. It's just not intuitive and not clear where all the elements are in the menus.

As a SaaS solution, the product does not require very much maintenance at all. Any maintenance is more around governance and administration.

We are an integrator. We help our clients implement the solution.

The solution is designed to be a software as a service, or SaaS. The pricing comes at a moderate cost. It's not the most expensive option on the market.

Their prices are publicly listed on the website. Any additional fees would definitely come into play if you need professional services from Okta themselves.

We're integrators.

The solution is chopped up into modules. You'll sign on to the multifactor authentication and life cycle management components.

We're pretty satisfied with the product. It may be daunting at first, however, once you get the hang of it, it gets easier.

I'd rate the solution at a ten out of ten. It's checked all the boxes for our organization.

The main use for the solution is for security. It can provide multifactor authentication to allow more security when accessing server applications or different types of services.

I think all the functions of the solution are vital and important because life cycle management is important for some companies. The Single Sign-On feature is fantastic for different customers and advanced server access is really good for access to the servers.

All of the governance functionality and privileged account management could be improved.

I have been using the solution for approximately six months.

The stability of the solution is great.

There are approximately 50 people using the solution in my company.

We have been satisfied with the support for this solution.

I have heard my technical team say the installation is easy.

The price of the solution is fair for what it offers.

I would recommend this solution.

I rate Okta Customer Identity a nine out of ten.

Our customers use it for multi-factor authentication, lifecycle, and workflow.

The most valuable features depend on a customer's needs. Our customers generally find multi-factor authentication very useful.

The lifecycle management part can be improved. It should also have identity governance and the ability to choose a specific factor authentication at the application level.

Its licensing and pricing can also be improved.

I have been using this solution for one year.

It is stable.

We scaled it for some customers. There were no problems.

We are only using professional services at the moment.

It was easy.

It has a yearly subscription. As compared to its competitors, it is quite expensive. It also has a complex licensing model.

I would recommend this solution to others. I would advise others to be aware of the complexity of the license. They should make sure that they have all the features that they want.

I would rate Okta Workforce Identity an eight out of ten.

The primarily use of the solution has been for education and to support our Federation identification as well. We also use it for a Google IDM, in that you use it to segregate our Google DCB environment and provide for our engineers.

Overall, the solution works perfectly.

We especially appreciate that it's very easy to manage. For me, as a manager, it brings a lot of value for us and makes our clients very happy.

The initial setup is easy.

The solution really does have all of the features we need.

The pricing could be improved. Right now, it's a bit expensive. They should work to make it more affordable.

In general, the solution isn't really missing any features. It's rather complete. I can't recall anything that would need to be added into future updates.

I've been dealing with the solution for about a year and a half or something like that. It hasn't been too long.

The stability has been perfect. There are no bugs or glitches. It doesn't crash or freeze. It's performance is reliable. We're quite satisfied.

Being a cloud product, and like other cloud products, the solution can scale quite well. If a company needs to expand it, it can do so with ease. It's very accommodating.

Currently, we have more than 130 users on the solution.

I can't speak to the quality of technical support. I've never used them. I couldn't say if they are knowledgeable or responsive. I have no personal experience in the matter.

The initial implementation is not overly complex. It's easy. It's rather straightforward. A company shouldn't have any issues with the setup process.

The deployment is pretty quick. We had everything set up within a week or so. It's not a long, drawn-out process by any means.

The pricing is a bit costly. It could be lower.

We're resellers. We have a business relationship with the organization.

I'm not sure which version of the solution I'm currently using right now.

This, overall, is a very good solution. It can solve a lot of problems related to compliance regulations. We looked at this kind of solution as we don't have a PCI. It works well for us.

I'd rate the solution at a ten out of ten.

We are an authorised reseller partner

Its simplicity and integration with various vendor-agnostic platforms are the most valuable features. 

API Securities Solution

I have been engaged with Okta for more than 2 years, have seen the latest version.

It is highly stable. They claim 99.9% uptime. We never came accross downtime and performance issues

Okta is not only a single sign-on platform but also Life cycle management, the core of the Identity Management platform. Okta access gateway can publish on-premise legacy applications to the cloud. 

They are very good. The Okta system engineers involved in presales engagement have sound knowledge on Okta platforms and IAM in general. What I have noticed personally is that Okta provides them with extensive training before assigning them to the Job. It helps them in understanding the technology well before starting with the job.

Its initial setup is straight forward. Okta tenant creation can be done quickly. Adding users and applications to the okta platform has customer dependabilities. Integration and going live with O365 also takes a little bit more time than other apps because of internal rollout and user training. It is not an Okta problem but needs customer Microsoft teams active involvement 

Okta Service Partner

I would recommend a phase-wise approach and not doing everything in one step. You can start with the basics of single sign-on and MFA and then proceed to life cycle management. I would also recommend starting with the lest critical applications and then add critical ones to the SSO platform. It is a journey, and we need to start small and slowly migrate it. Adaptive MFA provides proactive defence against login and credential abuse.

I would rate Okta Workforce Identity a ten out of ten.