Okta Platform Reviews

Okta Workforce Identity is easy to use and has a lot of components.

The product's connector framework needs improvement. There should be automated aggregation and complete classification processes included in it.

We have been using Okta Workforce Identity for five months.

It is a stable product.

It is a scalable product. It provides flexibility to increase the number of users. Our customer environment has 5000 to 6000 users.

The initial setup is straightforward. We deploy it on the cloud. The product has good documentation to refer to for implementation. We require two engineers and one manager to execute the process.

The product has a user-based license model.

We evaluated SailPoint, IBM, and Oracle. Our customer migrated from Okta to IBM for more features.

I rate Okta Workforce Identity a five out of ten. If you don't have critical use cases and do not want a full-fledged IGA solution, Okta is a good product. However, if you want to use certification, access requests, and an extensive connector framework, Okta does not provide it.

I find the provisioning features and the integration with other applications useful.

The solution’s policies are difficult to understand due to the policy methods. They use authentication. The solution’s workflow is also difficult and not very active. They need to have proper documentation on it. In the next release, I would like to see the workflows being more digestible.

I have been using the solution for six months.

The solution is stable.

The solution is scalable. We are a medium-sized company and we use it full scale. There are around 200 users for the solution. It also requires two admins.

The solution’s customer support is fast, reliable, and helpful.

We didn’t do the deployment because it was difficult. We had to rely on an in-house team.

Our in-house team deployed the solution.

The solution’s pricing needs to be reasonable. You are dealing with a lot of components and the pricing is component-based.

I would rate the solution an eight out of ten. I am pretty much satisfied with the solution since it works properly. Anyone looking to implement the solution needs to read the documentation carefully. They also need to have a bit of experience before that.

It is the authenticator for secure logins. We use it to log into companies' applications with a double security level. 

It is to prove that I am an employee authorized to use certain applications.

Our repository of data and our work are all based on Microsoft Teams now since we are a global organization with people spread literally across the globe. Employees have access to these documents all over the world, so the company needs to have a high level of security and privacy to access these documents. Okta is an important tool for controlling this access.

I find it very useful and very easy to use.

They have good push authentications. This is when I get into my company's internet and they ask me for a code that is provided by Okta. I don't need to write the code, I just need to click the "push" button and my mobile phone is asking, "Someone is trying to connect to your account, do you authorize them?" I just click yes, and automatically it recognizes that that login is authenticated. 

In terms of the user interface, it's fine. It's very good. I don't see any improvement needed in the user interface.

It's stable.

The solution can scale. 

My concern is that I live in an emerging country. In my country, there's a lot of stealing of mobile phones, and mobile phones are the authentication device through the Okta application. If someone should steal my mobile phone, which is very common in my country, he or she might have access to my company account. That's my concern. I don't know if there's another way of doing the authentification. Maybe if you can have a dedicated device for using Okta, it might be better, or if there were other options for authentication.

I would like to have a version of this software for personal use, for my personal accounts. 

I've been using the solution for two and a half years now.

The solution can scale. 

I'd rate its ability to expand eight out of ten.

Everyone is using the solution in our company right now. That's roughly 3,000 people. 

I've never directly dealt with technical support.

I'm not sure if any other solution was used previously. When I joined the company in 2020, I start using Okta, and I don't know if they had any previous applications.

The initial setup is intermediate. A security solution is not supposed to be easy to apply. It's supposed to be somewhat bureaucratic. That said, the setup itself leans towards being straightforward. We didn't have any issues with the setup.

I'd rate the ease of implementation at a seven or eight out of ten. 

I'm not sure about maintenance requirements, however, our company has a limited IT team of about three or four people, and therefore it's likely not too maintenance-heavy.

It has been a very stable product. It's reliable. There are no bugs or glitches. It doesn't crash or freeze. 

I'd rate the stability eight out of ten. 

I don't have any visibility on the pricing. It was negotiated by my company. I'm not sure how much they pay.

I'm a customer and end-user.

This solution is a direct competitor to Google Authenticator or Microsoft Authenticator. I use Okta. My company adopted Okta as a security platform.

It updates automatically, and therefore, we always use the latest version of the solution. 

Generally speaking, it is a good tool, and I would recommend it to others. 

I'd rate it eight out of ten overall. My main concern is security should a device get stolen.

The most valuable features of Okta Workforce Identity are MFA, and SSO, which have high security.

Okta Workforce Identity can improve by having more features in governance.

I have been using Okta Workforce Identity for approximately one and a half years.

Okta Workforce Identity is stable.

Okta Workforce Identity was easy to install, it is user-friendly when it comes to implementation.

The price of Okta Workforce Identity is reasonable.

I rate Okta Workforce Identity a ten out of ten.

We are using Okta Workforce Identity for our clients to be able to plug into the applications without entering the credentials. We are using a single sign-on for our services.

The most valuable feature in Okta Workforce Identity is the single sign-on,  universal directory, and lifecycle management.

I have been using Okta Workforce Identity for approximately three years.

Okta Workforce Identity is stable.

The scalability of Okta Workforce Identity is good when accessing all our applications.

We have approximately 500 users using this solution in my organization. The IT department is mostly using the solution.

Okta Workforce Identity could improve the support system, they are too slow.

We have not used other solutions.

The initial setup of Okta Workforce Identity was straightforward. The deployment took us approximately one and a half months. This included many different applications and services.

We did the implementation ourselves.

The price of the solution is good.

I would advise others to explore Okta Workforce Identity well before using it. It has a lot of capabilities.

I rate Okta Workforce Identity a nine out of ten.

The provisioning functionality has been the most valuable. This solution has good performance, fast integration and is very responsive. 

This user integration with the Okta integration network could be simplified.

I have used this solution for one year. 

This is a stable solution. 

The customer service and support is fast and effective. 

I did about six months' worth of work on it. It was more towards getting our lab set up, getting the certification done, etc.

It makes it very easy to onboard and offboard accounts. When someone quits, one of the hardest things for an admin to do nowadays is figuring out the 37 accounts that this person had and getting rid of all of them. With Okta, it is not that difficult. You can eliminate a lot of that admin time in one shot, which is important on the security aspect of things. If you miss one or two accounts, they can backdoor you.

Its integration components are most valuable. It integrates with everything in some way. There are some products, such as O365 or AD, with which it completely and 100% integrates. So, you can seamlessly create accounts across the board with some of these products. For some of the products with which it doesn't completely integrate, you can do some kind of interfacing. 

The only aspect in which it can be improved is that the interface could be cleaner. I found this even when I was trying to do my certification exam because the certification is hands-on. You find yourself fumbling around a little bit to find simple things. This happens even when you start to get familiar with the product.

Stability-wise, it is pretty rock solid. Its stability also depends on your access to the internet. We didn't see one instance where we felt that we were going to lose access. It is completely or 100% cloud-based.

We've seen Okta scaled to thousands and thousands of endpoints. You would have a couple hundred thousand before you go, "I wonder if that would work". Even then, you can run different instances based on geography, and they would tie in together. So, its scalability should be one of the least important concerns for a company.

My advice would be to look at the entire spectrum of your web apps as well as your on-prem integrations as you start to plan. If you don't plan it out initially, it gets really hard to fix some of these things at the backend. You should get a good, firm list of all the applications that you would like to integrate with and see which ones integrate seamlessly. From everything that we've read up on, they do a lot in terms of API support. So, for what they don't provide readily or out of the box, they could probably customize an API.

I would rate it a strong eight out of 10. It was the best product that we saw in its space. I didn't do a lot of comparisons on it.

We find the solution to be reliable for our customers and it is nice that it is cloud-based and can be accessed from anywhere. It allows for smooth administration. The dashboard is so simple and the solution can be integrated with other vendors, even Cisco. This is why we have chosen to be resellers of the product. 

I do not see much room for improvement. I have not encountered any issues with the solution, though it may be worth checking this with the technical team involved in its implementation. 

This said, it is scalable for midsize companies and infrastructure but, owing to the regulations we have in place in Egypt, not every enterprise-sized company. This means the solution did not comply with everything in the financial sector, such as with our central bank. As such, one who is working in the financial sector must resort to another solution or, at the least, another one in addition to Okta Workforce Identity. 

The solution should have greater on-premises availability, not just cloud and more package customization in its processing. 

I have been using Okta Workforce Identity for six or seven months.

The solution is stable.

The solution is scalable for midsize companies and infrastructure. 

While I can't speak on behalf of my colleagues, I have not made use of technical support. 

The pricing is reasonable.

While I don't have specific advice for those looking to implement the solution, I feel a visit is warranted for one who needs a cloud solution for SSO and identity management. 

I rate the solution as a seven to eight out of ten. 

The primary use case is for identity and access management. The single sign-on and access control can be done as a part of Okta. You have APIs to work within Okta and user provisioning.

It's easy to use and straightforward. 

It's my personal opinion, but it was a classic UI and now the UI is different. I was used to the old UI and when I moved from the old to new, I found it a bit difficult.

I have more than a few years experience of working on Okta.

It is stable.

The technical support for Okta is really supportive.

It's on a cloud platform, so all you have to do are the configurations.

As Okta is basically comm center identity and access management, I rate it nine out of ten.

We are using Okta as a service where users can access our services that are maintained in the cloud or on other websites.

We like the access the solution provides to our users. 

The initial setup is pretty straightforward. 

The solution so far has been very stable. 

The scalability has been good.

Technical support is helpful.

Okta can consider to become also a password vaulting manager. We also didn't find an option to setup access to web services that require second factor authentication. Also it's hard to figure out which license is responsible for which features and how are they correlated.

We've been using the solution since February.

The solution is stable. We did not really have any problems. At least, our internal customers, our employees, did not claim that anything happened with Okta. We haven't heard of bugs or glitches. It doesn't crash or freeze. It seems to be reliable. 

It's my understanding that the solution can scale. 

At our company, we have about 500 users on the product.

From time to time we add some other applications that are also in Okta, or we try to add new applications by ourselves, based on templates that are in Okta. We are using Okta on a daily basis, let's say. Maybe not for maintenance, however, our users use it.

We had some contact with technical support at the beginning and it was rather good. We are satisfied with the level of support we can get.

The implementation was rather straightforward. It wasn't too complex or difficult. We had some issues, however, they were solved.

Deployment took about a month or so. 

We had two people handle the deployment. 

We had a session with the reseller, however, we did run a trial a few months earlier. Then, in February, or in December last year, after this trial, we were able to implement it by ourselves.

We pay for the solution on a yearly basis. We recognize it as quite expensive.

We were using a standard license during the trial. We felt that we would get more features. However, there were some misunderstandings with our reseller and the reseller did not know this product very well. Therefore, it was hard at the beginning to get to know which features were covered under which license.

We're just a customer and an end-user.

I'd rate the solution at a nine out of ten.