Try our new research platform with insights from 80,000+ expert users
Mahaboob Pasha - PeerSpot reviewer
Solutions Architect at Truglobal
Real User
Top 10
Reliable and includes several adaptors for integration with other solutions
Pros and Cons
  • "The most valuable feature is that it offers several adaptors."
  • "The configuration through the cloud is complicated. It's not straightforward."

What is our primary use case?

Our customers have the licenses and we provide the development, implementation, and support.

We provide services to our clients.

What is most valuable?

The most valuable feature is that it offers several adaptors.

What needs improvement?

The configuration through the cloud is complicated. It's not straightforward.

With the on-premises version, FTP, P2P, or any adaptors were directly configurable. Now, with the Cloud, we have to make some changes in the settings and configuration.

It is not scalable.

The support is average, they could be better.

For how long have I used the solution?

I have 15 years of experience in IT. With Oracle Cloud, I have more than two years.

Buyer's Guide
Oracle Cloud Infrastructure (OCI)
June 2025
Learn what your peers think about Oracle Cloud Infrastructure (OCI). Get advice and tips from experienced pros sharing their opinions. Updated: June 2025.
860,592 professionals have used our research since 2012.

What do I think about the stability of the solution?

Oracle Cloud is stable.

What do I think about the scalability of the solution?

It's not scalable.

How are customer service and support?

I have contacted technical support. It's a field service and I get a quick resolution, but with some, they take their time. They are average.

What other advice do I have?

I would recommend Oracle Cloud to anyone who is interested in using it, but there are some limitations.

I would rate this solution a nine out of ten.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
reviewer1406421 - PeerSpot reviewer
Senior Architect, Technology Transformation Group at a computer software company with 5,001-10,000 employees
Real User
Flexibility in supporting different capabilities and integrations make this excellent for moving to the cloud
Pros and Cons
  • "Just having the many options and features offered by the product through the cloud is a major benefit."
  • "The product could use some more development and maturity so it has more peripheral functionality already integrated."

What is our primary use case?

We are both users as well as a company of consultants who do the implementations of the product for customers. In comparison to an on-premises solution, I am going to say that simply the ease-of-implementation and ease-of-usage are the primary uses for us. The options and ease of deploying the cloud product make opportunities for us to work in different ways with our customers.  

What is most valuable?

What is most valuable to me is a very general thing. It is just having the many options and features offered by the product. What I mean is features in terms of the accessibility of the internet, maybe some flexibility in supporting different capabilities and integrations. It is valuable to have that flexibility.  

What needs improvement?

To improve this product is hard because it is already good and convenient. But I think that Oracle can add even more functionality. There are just certain functionalities that still need improvement or some brushing up and maturity to bring them up to where they should be. Even more integration and user-friendliness is possible in certain ways.  

For example, at our company, we need to have some extra services right now to so we need to subscribe to them from another supplier. It would be nicer if these capabilities were already integrated as a part of the product. If some of these components could be built inside the cloud, that would simplify the architecture.  

For how long have I used the solution?

I have been using Oracle cloud for between four to five years in some form.  

What do I think about the stability of the solution?

The stability for financials is okay. I work with it doing financials so that is what I know best. But other functionalities and practices we need to check out and test in the newer versions. I am not very aware of all the modules and all the broader possibilities. But for the financial, it is okay.  

What do I think about the scalability of the solution?

Scalability still is a question mark in some forms that we have not had to test out. It should be scalable because it is on the cloud and that is one of the advantages.  

How are customer service and technical support?

The Oracle technical support is okay. It is nothing great. It is the same way that it has always been now for the last 25 years. It has not changed with the onset of the cloud products. Oracle has been like that no matter whatever product of theirs they are supporting, the support you get from them is always the same.  

How was the initial setup?

You are looking at a cloud SaaS product, so installation and maintenance are not required. It is maintained by the Oracle providers themselves. So, I mean it is easy to setup in the first place.  

Our deployment took somewhere between four to six months. When we work with clients, how long it takes depends on the customer needs and what kind of customers it is.  

What about the implementation team?

We did not need to use a consultant for the deployment or integration. That is because I am the consultant.  

We have some form of a cloud solution in addition to our physical footprint. So we have a mix actually in our architecture. It is somewhat simple and maybe a little small, but it is all we need because we have a very small user base. We have plans to move everything entirely to the cloud.  

Because we do client support and consulting, we only require internal staff for support of these products.  

What's my experience with pricing, setup cost, and licensing?

There is a subscription cost rather than licensing for this product.  

What other advice do I have?

I do recommend the Oracle Cloud Platform. I recommend it for our use and we also do Oracle consulting. We use Oracle and we also recommend Oracle products.  

On a scale from one to ten where one is the worst and ten is the best, I would rate this product as eight and one-quarter. It is better than an eight, but not so close to nine.  

Which deployment model are you using for this solution?

Public Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
Buyer's Guide
Oracle Cloud Infrastructure (OCI)
June 2025
Learn what your peers think about Oracle Cloud Infrastructure (OCI). Get advice and tips from experienced pros sharing their opinions. Updated: June 2025.
860,592 professionals have used our research since 2012.
reviewer1358412 - PeerSpot reviewer
Principal Consultant at a tech vendor with 1,001-5,000 employees
Consultant
Good monitoring capability but it should should support non-Oracle workloads
Pros and Cons
  • "The most valuable feature is the monitoring."
  • "This service is very specific to Oracle and we cannot have other types of workloads on Oracle Cloud."

What is our primary use case?

We are using Oracle Cloud for ERP lift and shift.

What is most valuable?

The most valuable feature is the monitoring.

The cloud tools that Oracle provides are useful.

What needs improvement?

The networking is in need of improvement.

The price of this solution can definitely be improved.

This service is very specific to Oracle and we cannot have other types of workloads on Oracle Cloud. We need to have a multi-cloud solution because for Oracle products we use Oracle Cloud, but for other products, we need to use other clouds. If the option to run other workloads were available, such as those by Microsoft, then this would be an added advantage to the Oracle footprint.

For how long have I used the solution?

We have been using Oracle Cloud for two years.

What do I think about the stability of the solution?

This solution is good, in terms of stability.

What do I think about the scalability of the solution?

The scalability is good. We have approximately 200 users for our ERP and we do plan to increase usage in the future.

How are customer service and technical support?

The technical support is ok, although it should be refined and more proactive.

How was the initial setup?

The initial setup was a straightforward network peering between two tenancies.

What's my experience with pricing, setup cost, and licensing?

The pricing is a little bit expensive compared to other products. There are no costs in addition to the standard licensing fees.

What other advice do I have?

My advice to anybody who is considering this solution is to consult with Oracle before implementing it. The architecture and the features need to be considered for suitability because it is not a fit for everyone. They have to go through a process of evaluating these things in advance.

I would rate this solution a seven out of ten.

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Other
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer1276758 - PeerSpot reviewer
Chief System Architect at a comms service provider with 11-50 employees
Real User
Very stable with good ATI management but needs to integrate better with other platforms and vendors
Pros and Cons
  • "Frankly speaking, I've been very impressed with the stability the solution offers. Everything is working very well at the moment, and we haven't had any issues or faced any bugs or glitches."
  • "The solution should integrate better with other tools and different vendors."

What is our primary use case?

Primarily, we're using the solution when we get data from our IoT devices. We get a lot of data from there. We're collecting it in the cloud, and providing the cloud to our ATI.

What is most valuable?

From a platform perspective, the most valuable aspect is the ATI management.

The powerhouse management is very good.

What needs improvement?

The interface should be more user-friendly. Compared to other cloud environments, it's not as good. It should be implemented better from Passport. It should have a better link to the cloud to communicate more effectively.

The solution should integrate better with other tools and different vendors.

I don't know of any additional features that I would like to see added to the solution.

For how long have I used the solution?

I've been using the solution for about one year.

What do I think about the stability of the solution?

Frankly speaking, I've been very impressed with the stability the solution offers. Everything is working very well at the moment, and we haven't had any issues or faced any bugs or glitches.

How are customer service and technical support?

We've been in contact with technical support. We didn't have the best experience.

How was the initial setup?

The initial setup, as I recall, was straightforward.

It only took one day to deploy the solution.

What other advice do I have?

We're partners with Oracle.

I'd recommend the solution.

I'd rate the solution seven out of ten. It's quite average, but effective. The infrastructure and formalizing of a custom platform need a bit of work.

Other solutions are better. Apache is also excellent.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
Venkatraman Bhat - PeerSpot reviewer
Deliver Head - Database and Infrastructure Cloud Services at Tech Mahindra Limited
Real User
Top 10
Offers high availability and good performance for hosting on-premises applications
Pros and Cons
  • "This is a highly available and scalable solution that can host both modern and legacy on-premises applications."
  • "Simplifying the cloud management console would be really valuable for small and large customers alike."

What is our primary use case?

This solution offers a cloud infrastructure for our customers. They are able to host their on-premises products for their users.

What is most valuable?

Oracle Cloud provides the latest infrastructure with good performance.

This solution is a Generation two data center, which is not offered by any other cloud provider.

This is a highly available and scalable solution that can host both modern and legacy on-premises applications.

What needs improvement?

One of the problems with this solution is that the person who procures it for the organization becomes a primary owner of the cloud infrastructure, despite not being a technical person. It is the IT people who will be doing the actual work, and Oracle is not able to map it. This is an operational hassle for customers and it has to be cleaned up.

Simple provisioning is fine, but when it comes to complex provisioning, Oracle Cloud is not quick compared to competing solutions.

Support from Oracle for this solution needs to improve.

Simplifying the cloud management console would be really valuable for small and large customers alike.

The next thing that needs to happen from Oracle is that they quickly expand data centers across different regions. This should happen at the very earliest time possible.

For how long have I used the solution?

We are a consulting company and we provide solutions and services to end-customers. 

With Oracle Cloud, we create solutions that allow us to provide specific services.

How are customer service and technical support?

We speak with technical support on a weekly basis. Sometimes, multiple times during the week. The support for this solution is good, but it has to improve because when you compare it to other providers, there is a lot of room for improvement. The quality of the support is good, but the turnaround time for responses is something that is an issue.

What other advice do I have?

Oracle Cloud is a good solution, and better than its competitors, especially for enterprise-level clients. The SaaS application can be really customized using the PaaS with the Oracle Application Express model. The beauty of this is that you can put all of that into a single domain. You don't have to keep it separate. This is a real advantage and the kind of service that only Oracle can offer.

Because it is a generation two data center, everything can be done on a single domain which means that users do not have to pass through multiple domains or multiple hosts. It is a seamless interface for all of the applications.

I would rate this solution a nine out of ten. 

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Other
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
Shalvin Narayan - PeerSpot reviewer
Head of ICT at a comms service provider with 501-1,000 employees
Real User
Relatively easy to set up and deploy but could be better integrated with VMware
Pros and Cons
  • "The autonomous database functions are an excellent feature."
  • "Portability of the VMware environment into the Oracle Cloud should be made more simple."

What is our primary use case?

Our use case is for a variety of purposes. We use it for our billing system, our operations support system, our analytic data warehousing, digitalization, customer service, marketing, and sales. So it is integral to our operations.  

How has it helped my organization?

It provides us with our first opportunity to use a cloud solution.  

What is most valuable?

I think the price was actually very good for us although it is not exactly a feature. The autonomous database functions are an excellent feature.  

What needs improvement?

Even though the price was not bad for our purposes, I think Oracle should open up their software service more to customers by bringing the pricing down for the product. The cost may be a bit high for many potential users.  

One feature I also think I would like to see is better portability of the VMware environment into the Oracle Cloud. I think the integration process should be made more simple. We use vSphere and it was not as easy as it should have been.  

For how long have I used the solution?

We have been using Oracle Cloud for about 16 months now.  

What do I think about the stability of the solution?

As far as our impression of the stability, we have had no outages so far. It has been quite stable.  

What do I think about the scalability of the solution?

This product can scale automatically. So if you configure it to scale, it will scale accordingly upon need.  

We have around 24 users working on this solution in our company. They all in technical roles like there are business analysts, there are some developers, there are some engineers, and a few DBAs as well.  

How are customer service and technical support?

We have had the opportunity to call technical support and we do like their services. There are not any problems with that part of the experience at all. They are good at what they do.  

Which solution did I use previously and why did I switch?

We had not used a different cloud solution for our infrastructure prior to Oracle. This was our first experience with this type of product.  

How was the initial setup?

The initial setup was really quite straightforward. We did it as part of plans for multiple projects but getting up a VMware database was just another half an hour or so. The process was pretty quick but could still be improved.  

What about the implementation team?

We did some of the implementations ourselves, but on one of the reporting projects, we used an Oracle integrator. We were not entirely satisfied working with them and came away with mixed feelings. I think they did not make the effort to understand the requirements properly and I think that the delivery was really was not up to our expectations.  

What other advice do I have?

Someone considering this product as a solution has to examine their needs. If Oracle Cloud probably meets their use case, then it is a good choice.  

On a scale from one to ten where one is the worst and ten is the best, I would rate Oracle Cloud overall as an eight-out-of-ten. They have a good product but there is really some room for improvement while they are still developing the solution into something more mature.  

Which deployment model are you using for this solution?

Private Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
Information Technology Project Manager at a logistics company with 5,001-10,000 employees
Real User
Good database, but lots of issues around bugs and insufficient technical support
Pros and Cons
  • "Overall, there are some very good features on Oracle and it offers good customization capabilities."
  • "Technical support does not offer the best service and should be improved."

What is our primary use case?

We primarily deliver the solution to a variety of companies, including those involved in automotive logistics.

What is most valuable?

The database is very good. It provides exact data.

Overall, there are some very good features on Oracle and it offers good customization capabilities.

What needs improvement?

We've experienced some technical issues that have delayed projects. Bugs seem to pop up in new releases.

Technical support does not offer the best service and should be improved.

For how long have I used the solution?

We've been using the solution for two to three years.

What do I think about the stability of the solution?

The stability of the solution is okay, but on the technical side, there is some troubleshooting that is needed. There aren't many people that can help with this in our region. It might be a problem in the Middle East.

What do I think about the scalability of the solution?

The solution is scalable.

How are customer service and technical support?

We've been in contact with technical support. We're able to create and rank tickets and escalate them if necessary. We do have issues that pop up from time to time, and it seems to take a while to get results. I'd rate the service level we receive three out of ten.

How was the initial setup?

The setup wasn't necessarily straightforward, and we're still working on deployment, which we plan to complete in the coming year. The finalization of the setup was delayed when we had a few issues.

What about the implementation team?

The project was very large and we handled it with the help of the ATSI team.

Which other solutions did I evaluate?

We're constantly looking for other options. Our team keeps an eye out for other solutions that could, for example, save us money.

What other advice do I have?

We run different applications on the Oracle Cloud platform and use the cloud deployment model.

We use the solution quite extensively on a daily basis.

Oracle is a good option for enterprise-level companies, but for small and medium-sized businesses, I'd recommend another option.

I'd rate the solution six out of ten.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer1261668 - PeerSpot reviewer
Lead Database Administrator at a tech services company with 501-1,000 employees
Real User
Very robust, with competitive pricing, but needs better integration capabilities
Pros and Cons
  • "The environment is super fast so you get all the underlying machines behind the data. It's a good processing machine, especially in the Generation Two Cloud."
  • "The solution requires tighter integration capabilities."

What is most valuable?

It's a very robust solution, especially for the environment that you move onto the cloud. It's quick and easy to access, and easy to manage. 

Everything is governed by Oracle itself, including backups, and policies.

The environment is super fast so you get all the underlying machines behind the data. It's a good processing machine, especially in the Generation Two Cloud.

The solution makes it easy to access testimonial articles, etc.

There's an autonomous database, which is very useful. It's very efficient and easy to use and allows users to spend more time in other areas other than backup and recovery.

Pricing is very competitive. You are getting a good stack in Oracle because you're getting exit data and the backend along with the real application clusters, etc.

What needs improvement?

The Generation One Cloud doesn't have a great interface. We're using Generation Two and it's much better.

We have not tried it yet, but Azure integration would help a lot. Nowadays, it's all about having a multi-cloud platform. Integration with Azure is something we need to look into, especially on the SQL server to make sure the 2019 and 2017 SQL servers are supported.

The solution requires tighter integration capabilities.

There should be regional expansion in the availability of the solution. AWS and Azure offer much more availability right now. They have availability for almost all regions.  Cloud is something that almost every region needs to have it, so they need to make sure availability exists in Qatar.

Overall, every solution can use small improvements here and there. This solution is the same. We're still in the early days of using it, however.

For how long have I used the solution?

We've been assessing the solution and have not deployed it yet. We're assessing it alongside Microsoft Azure and AWS. We do have hands-on experience with the solution, however.

What do I think about the stability of the solution?

The solution is stable. Like any other cloud platform, every day there are improvements and enhancements being done, as well as products that have been added. It's becoming more and more stable.

What do I think about the scalability of the solution?

The solution is scalable. It had to be to manage the workload we have. Scalability is one of the most important aspects of any cloud solution.

We have about 100-150 users. We use it on a medium scale, and not too heavily right now.

How are customer service and technical support?

We haven't spoken with technical support yet.

Which solution did I use previously and why did I switch?

I've personally worked on Amazon Cloud Services. I'm certified in it. We're currently in the evaluation stage of a few different products.

How was the initial setup?

The initial setup is straightforward. It's straightforward with easy to manage sites. Deployment takes three to five minutes and the machines get provisions fast. We were impressed overall with the setup procedures.

Currently, there's just one person managing the solution, and eventually we'll need help from a system administrator and an AD person.

What about the implementation team?

We handled the implementation ourselves.

What's my experience with pricing, setup cost, and licensing?

We're looking at a pay-as-you-go option for licensing. Ultimately, we're likely to pay monthly.

In terms of comparing the solution to Azure, the pricing is pretty competitive.

Which other solutions did I evaluate?

We've been evaluating AWS, Oracle Cloud and Microsoft Azure.

What other advice do I have?

I'd rate the solution seven out of ten. We're new to the cloud, so we need more time to evaluate its capabilities.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Download our free Oracle Cloud Infrastructure (OCI) Report and get advice and tips from experienced pros sharing their opinions.
Updated: June 2025
Buyer's Guide
Download our free Oracle Cloud Infrastructure (OCI) Report and get advice and tips from experienced pros sharing their opinions.