We mainly use the solution for Oracle databases and BI purposes.
Manager Databases & Applications at a transportation company with 201-500 employees
Reliable for business intelligence needs with an easy setup
Pros and Cons
- "I haven't experienced any instability or downtime in Oracle Cloud over the past three years. It is scalable The support team was good. The initial setup is straightforward to configure. I rate the solution a nine out of ten with ten being the highest."
- "The product’s pricing should be reduced."
What is our primary use case?
What needs improvement?
The product’s pricing should be reduced.
For how long have I used the solution?
I have been using this solution for over five years.
What do I think about the stability of the solution?
I haven't experienced any instability or downtime in Oracle Cloud over the past three years.
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What do I think about the scalability of the solution?
It is scalable and suitable for large companies looking to upgrade.
How are customer service and support?
I contacted their customer support when I encountered issues with my VM due to incorrect configuration of certain parameters. The support team was good.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
We have not used any other solution besides Oracle Cloud.
How was the initial setup?
The initial setup is straightforward to configure.
What's my experience with pricing, setup cost, and licensing?
The solution is overpriced. I rate the pricing a nine out of ten with ten being expensive.
What other advice do I have?
Overall, I rate the solution a nine out of ten with ten being the highest.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
A stable solution from the leader of cloud technology
Pros and Cons
- "I am impressed with the tool's upscaling and resiliency features."
- "The solution needs to improve the discovery and assessment of the existing infrastructure."
What is our primary use case?
We use the solution to migrate the legacy infrastructure to the Oracle cloud.
What is most valuable?
I am impressed with the tool's upscaling and resiliency features.
What needs improvement?
The solution needs to improve the discovery and assessment of the existing infrastructure.
For how long have I used the solution?
I have been working with the product for two to three years.
What do I think about the stability of the solution?
I would rate the tool's stability a ten out of ten.
What do I think about the scalability of the solution?
I would rate the tool's scalability a ten out of ten.
How are customer service and support?
We have dedicated premium support and it's good.
How would you rate customer service and support?
Positive
How was the initial setup?
I would rate the solution's setup a seven out of ten. The tool's deployment takes around four to five hours to complete. Initial discovery and assessment should be conducted for the existing infrastructure. Post that you can conduct the migration activities.
What other advice do I have?
I would rate the solution an eight out of ten. The tool is a leader in cloud technology and it is very professional. It has pretty good skills and knowledge in terms of providing support during the actual migration.
Which deployment model are you using for this solution?
Hybrid Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Buyer's Guide
Oracle Cloud Infrastructure (OCI)
January 2026
Learn what your peers think about Oracle Cloud Infrastructure (OCI). Get advice and tips from experienced pros sharing their opinions. Updated: January 2026.
881,665 professionals have used our research since 2012.
Senior Technical Program Manager at a transportation company with 10,001+ employees
Helps us to use as a central ERP and HCM
Pros and Cons
- "The product helps us to use it as a central ERP and HCM."
- "The solution needs improvement in support, performance, and features."
What is our primary use case?
The product helps us to use it as a central ERP and HCM.
What needs improvement?
The solution needs improvement in support, performance, and features.
For how long have I used the solution?
I have been working with the solution for four years.
What do I think about the scalability of the solution?
The solution is scalable.
How are customer service and support?
I would rate the tool's proactive support an eight out of ten.
How would you rate customer service and support?
Negative
How was the initial setup?
yUThe tool's implementation was straightforward and took around three months to complete.
What other advice do I have?
I would rate the solution a seven out of ten.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Chief Business Operations Officer in the IT Division at a government with 51-200 employees
Easy to use, easy to deploy, and produces a return on investment
Pros and Cons
- "The product is easy to use and deploy."
- "The product roadmap strategy for some of the products is not clear."
What is our primary use case?
I use the solution for integration, application development, content storage, and analytics. We also use it in data warehouses and data lakes.
What is most valuable?
The product is easy to use and deploy. It provides us with security.
What needs improvement?
The product roadmap strategy for some of the products is not clear. The solution’s API management is not as great as Azure.
For how long have I used the solution?
I have been using the solution for seven years.
What do I think about the stability of the solution?
We have not faced any stability issues with the solution.
What do I think about the scalability of the solution?
It is really easy to scale the product. We can add additional CPUs with ease. More than 4000 people in our organization use the product.
How are customer service and support?
The support is fairly good. Our issues get resolved fairly within the appropriate time.
How was the initial setup?
The initial setup is fairly easy.
What about the implementation team?
Our employees and some contractors deployed the product in our organization. The deployment process depends on what service we want to deploy. The deployment takes a couple of minutes.
What was our ROI?
We see an ROI because of the solution's reusability.
What other advice do I have?
The product is the backbone of integrating multi-cloud strategies. For the same task, the number of staff needed for Oracle is a little bit less than that for Azure. People planning to use the product must plan their process and ensure they have a good platform architect. Overall, I rate the solution a nine out of ten.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Chief Information Officer at a construction company with 1,001-5,000 employees
Helps us host servers in the cloud with valuable database and cloud computing features
Pros and Cons
- "We have seen a return on investment."
- "It could be more affordable."
What is our primary use case?
Our primary use case for the solution is hosting our servers in the cloud and subscribing to Oracle's database services.
What is most valuable?
The database and cloud computing are valuable.
What needs improvement?
The pricing of the solution can be improved.
For how long have I used the solution?
We have been using the solution for four years and are currently using the latest version.
What do I think about the stability of the solution?
The solution is stable.
What do I think about the scalability of the solution?
The solution is scalable, and it is in the public domain.
How are customer service and support?
We have had a good experience with customer service and support. I rate them a nine out of ten.
How would you rate customer service and support?
Positive
How was the initial setup?
The initial setup was conducted by Oracle Cloud Infrastructure technical team.
What about the implementation team?
We implemented it through a vendor team.
What was our ROI?
We have seen a return on investment.
What's my experience with pricing, setup cost, and licensing?
The licensing is a yearly subscription, and it could be more affordable.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Deputy General Manager at a energy/utilities company with 10,001+ employees
Useful digital assistant, simple implementation, and highly scalable
Pros and Cons
- "The most valuable feature of Oracle Cloud is the digital assistant."
- "Oracle Cloud could improve AI. The design elements could be done better."
What is our primary use case?
There are certain applications that are constantly running on Oracle Cloud which we use. There are certain sets of applications that run only during the last, and first week of the month.
What is most valuable?
The most valuable feature of Oracle Cloud is the digital assistant.
What needs improvement?
Oracle Cloud could improve AI. The design elements could be done better.
For how long have I used the solution?
I have been using Oracle Cloud for approximately four years.
What do I think about the stability of the solution?
The solution is highly stable.
I rate the stability of Oracle Cloud a ten out of ten.
What do I think about the scalability of the solution?
The scalability of Oracle Cloud is very good. It is highly scalable.
We have millions of exchanged conversations on the Oracle Cloud per month.
I rate the scalability of Oracle Cloud a ten out of ten.
How are customer service and support?
I rate the support from Oracle Cloud a ten out of ten.
How would you rate customer service and support?
Positive
How was the initial setup?
The initial setup of Oracle Cloud is simple.
Which other solutions did I evaluate?
Microsoft Azure and Amazon AWS have similar features and functionality to Oracle Cloud. They all have their enterprise versions.
What other advice do I have?
I rate Oracle Cloud a nine out of ten.
Which deployment model are you using for this solution?
Public Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Solution Architect at a tech vendor with 10,001+ employees
Beneficial visualization, well integrated, and intuitive UI
Pros and Cons
- "The most valuable features of the Oracle Cloud Platform are good visualization and analytics. The solution is very well integrated with predictive analytics and forecasting. These features go beyond the traditional reports and visualization."
- "Oracle Cloud Platform can improve the integration with hybrid and cross-cloud deployments. It should be a flexible solution with a very well-defined integration with other applications in the hybrid environment. There are certain integrations that are not straightforward."
What is our primary use case?
We use Oracle Cloud Platforms predominantly for ERP and some analytics. However, we also address beyond ERP where we integrate data from on-premise sources, such as custom applications or other PaaS solutions. We integrate the data, load it into the cloud autonomous from the data warehouse, then build analytics on top of it.
What is most valuable?
The most valuable features of the Oracle Cloud Platform are good visualization and analytics. The solution is very well integrated with predictive analytics and forecasting. These features go beyond the traditional reports and visualization.
The documentation quality is excellent and the UI is intuitive.
What needs improvement?
Oracle Cloud Platform can improve the integration with hybrid and cross-cloud deployments. It should be a flexible solution with a very well-defined integration with other applications in the hybrid environment. There are certain integrations that are not straightforward.
The visualization could improve by providing what the other vendors have. However, in terms of customer requirements, whatever visualization Oracle Cloud Platform has will suffice.
For how long have I used the solution?
I have been using the Oracle Cloud Platform for approximately seven years.
What do I think about the stability of the solution?
Oracle Cloud Platform is quite stable because it's not a brand new solution, and it's built on top of the traditional product of OBIE and ODIE. In this way it is stable. There will be a certain bug since it's a new cloud operation, but overall the solution is stable.
What do I think about the scalability of the solution?
The scalability of the Oracle Cloud Platform is very good.
We have approximately 250 consultants using this solution in my organization.
How are customer service and support?
The technical support from Oracle is good.
Which solution did I use previously and why did I switch?
I have a vast experience of 23 years and I have used many solutions over the years. Oracle Cloud Platform may not be the best solution, but it's comparable to other solutions.
How was the initial setup?
The initial setup of the Oracle Cloud Platform is very well documented. If you follow the processes in the documentation, there should not be any challenge. However, when you integrate with on-premise sources, you may face some challenges.
What about the implementation team?
The maintenance staff we need depends on the projects. However, you don't need many PaaS solutions, such as this. In the maintenance of the application, you may need consultants, but for core application maintenance, you don't need any because it is managed by Oracle.
What's my experience with pricing, setup cost, and licensing?
Oracle Cloud Platform has a decent pricing model.
What other advice do I have?
Oracle Cloud Platform is a great solution. I would advise others to try it out, the features are quite comparable with all the competitors.
I rate Oracle Cloud Platform an eight out of ten.
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
Tech Lead at a computer software company with 201-500 employees
Handles large data well, excellent support, and stable
Pros and Cons
- "Oracle Cloud Platform is a good solution because with large data platforms the data migration can be a challenge and this is the reason to move and migrate towards the cloud from on-premises."
- "Amazon AWS has a better solution overall."
What is our primary use case?
We have clients that are using the Oracle Cloud Platform for ERP data and EBS. The customers come from many fields, such as pharmaceutical and textile companies.
What is most valuable?
Oracle Cloud Platform is a good solution because with large data platforms the data migration can be a challenge and this is the reason to move and migrate towards the cloud from on-premises.
What needs improvement?
Amazon AWS has a better solution overall.
For how long have I used the solution?
I have been using the Oracle Cloud Platform for approximately one year.
What do I think about the stability of the solution?
This solution is stable for most customers but in the banking sector, they are not currently using the public cloud.
What do I think about the scalability of the solution?
Oracle Cloud Platform is a scalable solution.
How are customer service and support?
The support from Orale Cloud Platform is very good.
I rate the support from Orale Cloud Platform a five out of five.
Which solution did I use previously and why did I switch?
I have used Amazon AWS and they are a better vendor for all cloud technologies. Some features and requirements of Amazon AWS are different from Oracle Cloud.
How was the initial setup?
The initial migration to the Oracle Cloud Platform was very easy. We are going to implement the data for our customers within two and three weeks. This is one of our opportunities to implement the Oracle Cloud Platform for our customers.
What other advice do I have?
I would recommend this solution to others.
I rate Oracle Cloud Platform an eight out of ten.
Which deployment model are you using for this solution?
Private Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
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