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Göker İŞCAN - PeerSpot reviewer
Oracle Apps Technical Consultant at Partnera
Consultant
Top 5
Has good security features but the reporting needs improvement
Pros and Cons
  • "The most valuable feature of the solution is that it is a cloud-based solution."
  • "The solution's reporting part is not good and needs more development."

What is most valuable?

The most valuable feature of the solution is that it is a cloud-based solution.

What needs improvement?

The solution's reporting part is not good and needs more development. We get unpredictable errors when we use it. OIC needs to be developed because it is limited. For example, you can't make huge data migrations and data integrations with it.

It is hard to make a report because you can't use an SQL browser. All the other third-party products are not free, and you need to pay for them. Using Oracle's internal reporting solution for running SQL statements is a waste of time.

For how long have I used the solution?

I have been using Oracle Cloud for two years.

What do I think about the stability of the solution?

I rate Oracle Cloud a two or three out of ten for stability.

Buyer's Guide
Oracle Cloud Infrastructure (OCI)
August 2025
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What do I think about the scalability of the solution?

Oracle Cloud is a scalable solution, but we have many performance problems. For example, when we faced an important performance problem, the solution’s scalability did not work until the problem was resolved. We waited for a month or two for the problem to be solved. Also, there are some problems with the service desk part of the Oracle Fusion.

Most of our clients for Oracle Cloud are medium-level and enterprise businesses.

I rate Oracle Cloud a six out of ten for scalability.

How are customer service and support?

The solution's technical support team responds late.

How would you rate customer service and support?

Negative

What's my experience with pricing, setup cost, and licensing?

The solution is cheaper compared to Oracle E-Business Suite.

On a scale from one to ten, where one is expensive and ten is cheap, I rate the solution's pricing a seven out of ten.

What other advice do I have?

Oracle Cloud has good security features that benefit our clients' operations.

Overall, I rate the solution a five out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer. Partner/Reseller
PeerSpot user
Hammad Ul Hassan - PeerSpot reviewer
Oracle Application Database Administrator at Integration Xperts
Real User
Top 5Leaderboard
You can customize everything according to your preferences
Pros and Cons
  • "You can customize everything according to your preferences. I've reached out to customer support many times. I highly recommend using Oracle Cloud Infrastructure. With the product, you have complete control over the management of your system."
  • "The solution is expensive"

What is our primary use case?

We have a customer requirement for a private cloud environment, and we use our on-premises system as a tool for order planning. 

We have also established a connection by configuring their network based on the requirements they provided.

What is most valuable?

I like that with Oracle Cloud Infrastructure you can customize everything according to your preferences. You can choose your hardware, perform various tasks, and design your infrastructure per your requirements. It allows you to fulfill all your needs.

What needs improvement?

In the region where I work, there's a perception that it's too expensive. I believe pricing is a crucial area that needs assessment. They should consider improving the pricing strategy to make it more appealing and effective, especially to attract new customers and buyers in this region.

For how long have I used the solution?

I've been using this solution for the past two and a half years.

How are customer service and support?

I've reached out to customer support many times. They provide coding support and other solutions. If, for some reason, the answer isn't readily available, they're willing to conduct a Zoom session to work through the issue and provide an effective solution.

How was the initial setup?

You simply need to sign up, and the process is straightforward. Just click on the service button, and then proceed to create a user account. We've implemented the tool on Oracle Cloud and currently have four to five users using the solution.

What's my experience with pricing, setup cost, and licensing?

The solution is expensive.

What other advice do I have?

I highly recommend using Oracle Cloud Infrastructure. If you have a good understanding of the product, know how to install it, and know how to get it installed, then it's in your hands to save money. 

With the product, you have complete control over the management of your system. You can devise your own policies and create services tailored to your specific requirements. Overall, I rate the product an eight out of ten.

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Other
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
Buyer's Guide
Oracle Cloud Infrastructure (OCI)
August 2025
Learn what your peers think about Oracle Cloud Infrastructure (OCI). Get advice and tips from experienced pros sharing their opinions. Updated: August 2025.
865,295 professionals have used our research since 2012.
Deputy General Manager at Vodafone
Real User
A stable solution from the leader of cloud technology
Pros and Cons
  • "I am impressed with the tool's upscaling and resiliency features."
  • "The solution needs to improve the discovery and assessment of the existing infrastructure."

What is our primary use case?

We use the solution to migrate the legacy infrastructure to the Oracle cloud.

What is most valuable?

I am impressed with the tool's upscaling and resiliency features.

What needs improvement?

The solution needs to improve the discovery and assessment of the existing infrastructure.

For how long have I used the solution?

I have been working with the product for two to three years.

What do I think about the stability of the solution?

I would rate the tool's stability a ten out of ten.

What do I think about the scalability of the solution?

I would rate the tool's scalability a ten out of ten.

How are customer service and support?

We have dedicated premium support and it's good.

How would you rate customer service and support?

Positive

How was the initial setup?

I would rate the solution's setup a seven out of ten. The tool's deployment takes around four to five hours to complete. Initial discovery and assessment should be conducted for the existing infrastructure. Post that you can conduct the migration activities.

What other advice do I have?

I would rate the solution an eight out of ten. The tool is a leader in cloud technology and it is very professional. It has pretty good skills and knowledge in terms of providing support during the actual migration.

Which deployment model are you using for this solution?

Hybrid Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer2213490 - PeerSpot reviewer
Senior Technical Program Manager at a transportation company with 10,001+ employees
Real User
Helps us to use as a central ERP and HCM
Pros and Cons
  • "The product helps us to use it as a central ERP and HCM."
  • "The solution needs improvement in support, performance, and features."

What is our primary use case?

The product helps us to use it as a central ERP and HCM.

What needs improvement?

The solution needs improvement in support, performance, and features. 

For how long have I used the solution?

I have been working with the solution for four years. 

What do I think about the scalability of the solution?

The solution is scalable. 

How are customer service and support?

I would rate the tool's proactive support an eight out of ten. 

How would you rate customer service and support?

Negative

How was the initial setup?

yUThe tool's implementation was straightforward and took around three months to complete. 

What other advice do I have?

I would rate the solution a seven out of ten. 

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer1552458 - PeerSpot reviewer
Chief Business Operations Officer in the IT Division at a government with 51-200 employees
Real User
Easy to use, easy to deploy, and produces a return on investment
Pros and Cons
  • "The product is easy to use and deploy."
  • "The product roadmap strategy for some of the products is not clear."

What is our primary use case?

I use the solution for integration, application development, content storage, and analytics. We also use it in data warehouses and data lakes.

What is most valuable?

The product is easy to use and deploy. It provides us with security.

What needs improvement?

The product roadmap strategy for some of the products is not clear. The solution’s API management is not as great as Azure.

For how long have I used the solution?

I have been using the solution for seven years.

What do I think about the stability of the solution?

We have not faced any stability issues with the solution.

What do I think about the scalability of the solution?

It is really easy to scale the product. We can add additional CPUs with ease. More than 4000 people in our organization use the product.

How are customer service and support?

The support is fairly good. Our issues get resolved fairly within the appropriate time.

How was the initial setup?

The initial setup is fairly easy.

What about the implementation team?

Our employees and some contractors deployed the product in our organization. The deployment process depends on what service we want to deploy. The deployment takes a couple of minutes.

What was our ROI?

We see an ROI because of the solution's reusability.

What other advice do I have?

The product is the backbone of integrating multi-cloud strategies. For the same task, the number of staff needed for Oracle is a little bit less than that for Azure. People planning to use the product must plan their process and ensure they have a good platform architect. Overall, I rate the solution a nine out of ten.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Chief Information Officer at Bin Dasmal Group
Real User
Helps us host servers in the cloud with valuable database and cloud computing features
Pros and Cons
  • "We have seen a return on investment."
  • "It could be more affordable."

What is our primary use case?

Our primary use case for the solution is hosting our servers in the cloud and subscribing to Oracle's database services.

What is most valuable?

The database and cloud computing are valuable.

What needs improvement?

The pricing of the solution can be improved.

For how long have I used the solution?

We have been using the solution for four years and are currently using the latest version.

What do I think about the stability of the solution?

The solution is stable.

What do I think about the scalability of the solution?

The solution is scalable, and it is in the public domain.

How are customer service and support?

We have had a good experience with customer service and support. I rate them a nine out of ten.

How would you rate customer service and support?

Positive

How was the initial setup?

The initial setup was conducted by Oracle Cloud Infrastructure technical team.

What about the implementation team?

We implemented it through a vendor team.

What was our ROI?

We have seen a return on investment.

What's my experience with pricing, setup cost, and licensing?

The licensing is a yearly subscription, and it could be more affordable.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer2062686 - PeerSpot reviewer
Deputy General Manager at a energy/utilities company with 10,001+ employees
Real User
Useful digital assistant, simple implementation, and highly scalable
Pros and Cons
  • "The most valuable feature of Oracle Cloud is the digital assistant."
  • "Oracle Cloud could improve AI. The design elements could be done better."

What is our primary use case?

There are certain applications that are constantly running on Oracle Cloud which we use. There are certain sets of applications that run only during the last, and first week of the month.

What is most valuable?

The most valuable feature of Oracle Cloud is the digital assistant.

What needs improvement?

Oracle Cloud could improve AI. The design elements could be done better.

For how long have I used the solution?

I have been using Oracle Cloud for approximately four years.

What do I think about the stability of the solution?

The solution is highly stable.

I rate the stability of Oracle Cloud a ten out of ten.

What do I think about the scalability of the solution?

The scalability of Oracle Cloud is very good. It is highly scalable.

We have millions of exchanged conversations on the Oracle Cloud per month.

I rate the scalability of Oracle Cloud a ten out of ten.

How are customer service and support?

I rate the support from Oracle Cloud a ten out of ten.

How would you rate customer service and support?

Positive

How was the initial setup?

The initial setup of Oracle Cloud is simple.

Which other solutions did I evaluate?

Microsoft Azure and Amazon AWS have similar features and functionality to Oracle Cloud. They all have their enterprise versions.

What other advice do I have?

I rate Oracle Cloud a nine out of ten.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Executive Director at Timestamp
Real User
Easy to use, affordable, and scalable
Pros and Cons
  • "The initial setup was straightforward."
  • "It should have other workloads from other suppliers running on the solution."

What is most valuable?

We find the ease of use and the cost associated with the solution valuable.

What needs improvement?

The ability to have other workloads from other suppliers running on the solution would be nice in the next release.

For how long have I used the solution?

We have been using the solution for approximately six years and are currently using the latest version.

What do I think about the stability of the solution?

The solution is stable.

What do I think about the scalability of the solution?

The solution is scalable, and approximately 500 people are utilizing it in our organization.

How are customer service and support?

Oracle technical support is good compared to the other providers. So it is good for Oracle Cloud Infrastructure and general cloud products.

How was the initial setup?

The initial setup was straightforward. We have always had cloud adoption and connections for customers, but as soon as we passed the cloud adoption connection to EAM, it ran smoothly.

What other advice do I have?

I rate the solution a nine out of ten. The solution is good, but it should have other workloads from other suppliers running on the solution in the next release.

Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
Buyer's Guide
Download our free Oracle Cloud Infrastructure (OCI) Report and get advice and tips from experienced pros sharing their opinions.
Updated: August 2025
Buyer's Guide
Download our free Oracle Cloud Infrastructure (OCI) Report and get advice and tips from experienced pros sharing their opinions.