Oracle Cloud Infrastructure (OCI) Reviews

This solution offers a cloud infrastructure for our customers. They are able to host their on-premises products for their users.

Oracle Cloud provides the latest infrastructure with good performance.

This solution is a Generation two data center, which is not offered by any other cloud provider.

This is a highly available and scalable solution that can host both modern and legacy on-premises applications.

One of the problems with this solution is that the person who procures it for the organization becomes a primary owner of the cloud infrastructure, despite not being a technical person. It is the IT people who will be doing the actual work, and Oracle is not able to map it. This is an operational hassle for customers and it has to be cleaned up.

Simple provisioning is fine, but when it comes to complex provisioning, Oracle Cloud is not quick compared to competing solutions.

Support from Oracle for this solution needs to improve.

Simplifying the cloud management console would be really valuable for small and large customers alike.

The next thing that needs to happen from Oracle is that they quickly expand data centers across different regions. This should happen at the very earliest time possible.

We are a consulting company and we provide solutions and services to end-customers. 

With Oracle Cloud, we create solutions that allow us to provide specific services.

We speak with technical support on a weekly basis. Sometimes, multiple times during the week. The support for this solution is good, but it has to improve because when you compare it to other providers, there is a lot of room for improvement. The quality of the support is good, but the turnaround time for responses is something that is an issue.

Oracle Cloud is a good solution, and better than its competitors, especially for enterprise-level clients. The SaaS application can be really customized using the PaaS with the Oracle Application Express model. The beauty of this is that you can put all of that into a single domain. You don't have to keep it separate. This is a real advantage and the kind of service that only Oracle can offer.

Because it is a generation two data center, everything can be done on a single domain which means that users do not have to pass through multiple domains or multiple hosts. It is a seamless interface for all of the applications.

I would rate this solution a nine out of ten. 

I have created some database instances, and I also use IAM. I have also used the portal.

We have a private cloud deployment.

I find the interface to be great.

It is not easy to manage your data because you to need to switch your mini console to find a user.

The stability of this solution needs to be improved.

Technical support could be more responsive.

We have had some problems with stability. From when we started using this solution, we have had several bugs.

We use this solution on a daily basis.

We have ten people working with this solution, at a minimum.

Technical support for this solution is average. I contacted them last week and just received a message from them today. It has taken them one week for a resolution.

We also use Microsoft Azure, Amazon AWS, and Event Cloud. The functionality of these platforms is the same, but the performance of this solution for IAM is better.

The initial setup of this solution is easy.

We have not fully configured and deployed this solution because we still have many questions. I expect that it will be in production in about a month.

We are using a consultant to assist us with the deployment.

This is a product that I recommend.

I would rate this solution an eight out of ten.

Our primary use case is the delivery and implementation of Oracle Cloud Platform for customers.

I believe it's the platform as a service from Oracle that is the most valuable aspect. Normally, all the Oracle native workloads are the ones that are being pushed to the cloud.

One of the main areas that might be improved is not the Oracle product itself, but more like the infrastructure as a service. Big Oracle clients will also have several workloads with Microsoft, SAP, and so on and that's forced the clients to have multi-cloud options because Oracle does not have yet have an all-inclusive offering like Google or Azure. The systems are all interconnected and we deploy on different clouds, we have connectivity issues and so on. It also causes latency issues.

They need to interconnect between clouds worldwide. One of the things that Oracle announced recently is an ability to develop interconnection between it and with Azure's clouds. They are going to interconnect physically their own cloud centers to improve response time. The clients will be able to work with Oracle or Microsoft together more easily.

The main issue for the clients is that they need to understand the credit payments. If it's a currency that's not dollars or euros, Oracle will always convert it into credits and that's not easy for the customer to understand at the beginning.  

In the beginning, it wasn't very stable. We had a lot of downtime. At the moment it is much more reliable. We aren't facing any kind of issues around stability anymore.

The level of scalability depends on the products that you are using on the cloud platform. Most of them are already scalable. Others are always coming out with new offerings for scalability.

Technical support is good. We are partners with Oracle so we are always speaking with them.

The only issues we face occasionally are when we are dealing with new bugs. That's not relative to Oracle. We also have those issues when working with HP, SAP or Amazon, but Oracle has been around for many years and technical support is one of the areas that they have improved in the last ten years.

The initial setup is not complex, but we already know the Oracle technology very well and the Oracle Cloud platform has introduced new features and different ways of doing things. There's obviously a learning curve. It's quite small at the moment. They've already fixed almost all bugs. etc., so it's quite simple. 

Deployment times vary. It's not the deployment of the technology itself. It's not the landscape. It's more the development that we do on top of it for the specific customer or the specific project. The creation of the database and application is quite fast but then we need to deploy everything from the client and integration itself is what will determine how long it takes. 

The amount of people you will need for deployment and maintenance also varies, according to each implementation and its requirements.

We have some customers with private cloud services where they own the machines. We also work with customers that utilize the public cloud from Oracle for deploying applications and databases.

I would rate Oracle products overall at an eight out of ten but this product at a seven out of ten simply because of not being able to easily deploy to other technologies.

We are using the public model of this solution. We have a strong Oracle investment in data within our reporting platform. This was a logical extension because Oracle provides seamless integration. That's why we picked it.

In terms of features, upgradeability to the latest version of Oracle suites has been a good feature. All we have to do is just patching or an upgrade, it's pretty easy. Then, it gets regularly updated. That's what I like about it.

The packaging part of the software needs improvement. It lacks customization abilities for users. Giving them VMs for machine learning or running their own programs like Azure and Amazon, for example. Things like scalability based on the requirement of the tools. Oracle still lacks these kinds of things. For example, if you need a VM from Oracle, you need to pay for a monthly fee. They started developing containership but it's still at the initial stage and it's still lacking. They also need to develop integration between packages. 

In order for this solution to be a ten out of ten, it needs to be a little more customizable. Currently, it's not. Having said that, it's a cloud solution, but there is some rigidity when it comes to scaling up or scaling down. Oracle has to work on maybe better pricing models. If I need to run a program monthly one day in a month, I don't need to pay for a machine for the whole month. It should be a pipeline like Azure has where you just start with that pipeline. For that one or two hours when your program's running, you pay. Otherwise, you don't pay anything. If that gets added, I think it will be closer to ten out of ten. The other fact is that they need to have more data centers. Currently, we have only one in Australia. I think they should have more than one here. 

It's stable. We hardly see any issues related to stability. I don't have a benchmark to compare it to, but we do not see many issues with stability. 

I don't have a benchmark to compare it with anything, but the scalability part is still not as good compared to Amazon because you need to manually scale up the application. Although, once you select the upscale or downscale configurations, it's easy, it's smooth. It's not like Amazon where you can scale based on requirement and it's much more seamless. Here, it's not. Currently, the OCI package that we are on is customer managed more than actually Oracle managed. We do have backend access for those applications. We can modify that. Going forward, I think they will come up with a strategy where it would be more Oracle-managed rather than client managed.

We have more users on the Oracle Analytics Cloud platform, which is 50 people currently using out of a total set of 200, 250, 300 people. People are creatures of habit, so they go to the on-prem option rather than going to the cloud version. Slowly, we are migrating people to the cloud.

We hardly require any people for maintenance. In fact, we have only one guy who takes care of the maintenance part of it. For upgrading and patching, we require just one person, who is not full-time. He does his day job, this is a side job for him. 

We do have plans to increase usage. We're taking it slow and migrating. 

Their technical support is average. Oracle support staff are not up to the mark. They take their time. They are average in terms of support, quality, and timely in resolving issues. 

I have not previously used another solution. This is the first one. That's why I mentioned a few times that I don't have a benchmark to actually compare Oracle with. When I compare it with Amazon or a similar product it's from the knowledge that I got from researching online. I don't have the first-hand experience with other cloud platforms.

There is complexity when it comes to setting up cloud platforms when you set up the network part of it. After that, it is very easy compared to if you wanted to deploy an Oracle application on Amazon or an Azure platform, you have to do the installation and you have to do all the integration. Here, it's not the case. You choose the application that you want and that springs up. That gives you everything. That's a good part about Oracle. If you are an Oracle heavy company and you want to spin up OBIEE, which is Oracle Business Integrator Platform or Oracle Data Integrator Application, you don't need to do anything. You just select the whole package and it gets deployed. When it comes to Azure or Amazon, you need to build a VM. Then, deploy this on them, install that software on the VM. 

The setup takes 20 to 30 minutes.

I don't have that much information about pricing because I'm not at that level to know. It's not that expensive. I think it's maybe half or one-fourth of our actual on-prem cost, especially in Oracle Data Integrator. It's pretty cheap. Maybe around $30,000 or $40,000 per month. 

My advice would be, if you have enough to invest in Oracle, I would recommend going for it. If an organization has OBI, Oracle Business Intelligence reporting platform, which is quite mature, and they want to move into cloud, Oracle's a good fit for them because it's easier to move. If you don't have anything set and you don't have that much of investment in Oracle, I wouldn't recommend it. I would recommend Amazon because of the sheer fact that it's a much more stable integration. You get a lot more options. You can play a lot more in terms of upscaling or downscaling the solution. 

I would rate it a six or seven out of ten.

We mainly use the solution for Oracle databases and BI purposes.

The product’s pricing should be reduced.

I have been using this solution for over five years.

I haven't experienced any instability or downtime in Oracle Cloud over the past three years.

It is scalable and suitable for large companies looking to upgrade.

I contacted their customer support when I encountered issues with my VM due to incorrect configuration of certain parameters. The support team was good.

Positive

We have not used any other solution besides Oracle Cloud.

The initial setup is straightforward to configure.

The solution is overpriced. I rate the pricing a nine out of ten with ten being expensive.

Overall, I rate the solution a nine out of ten with ten being the highest.

We use the solution to migrate the legacy infrastructure to the Oracle cloud.

I am impressed with the tool's upscaling and resiliency features.

The solution needs to improve the discovery and assessment of the existing infrastructure.

I have been working with the product for two to three years.

I would rate the tool's stability a ten out of ten.

I would rate the tool's scalability a ten out of ten.

We have dedicated premium support and it's good.

Positive

I would rate the solution's setup a seven out of ten. The tool's deployment takes around four to five hours to complete. Initial discovery and assessment should be conducted for the existing infrastructure. Post that you can conduct the migration activities.

I would rate the solution an eight out of ten. The tool is a leader in cloud technology and it is very professional. It has pretty good skills and knowledge in terms of providing support during the actual migration.

Our primary use case for Oracle Cloud is testing.

The feature I think should be improved is the option to rename the machines. Sometimes it happens that I can rename something like VCM and other options. When this happens, sometimes I can't remember the search and I don't like that.

I have been using Oracle Cloud solution for about two years.

I would rate the stability of this solution an eight, on a scale from one to 10, with one being the worst and 10 being the best.

I would rate the scalability of this solution a nine, on a scale from one to 10, with one being the worst and 10 being the best.

My impression is that the initial setup was easy. This solution is usable within a few clicks.

I would recommend this solution to other people.

I would rate this solution as a whole an eight, on a scale from one to 10, with one being the worst and 10 being the best.

OCI is primarily utilized by our company for our own internal solutions. However, we also offer it as a cloud service option to our customers as an alternative to traditional on-premises hosting. OCI is similar to other cloud service providers, such as Amazon AWS or Xero, and is mainly used for hosting solutions for our customers.

Our customers do not need to hire a whole data management team or buy new infrastructure. They can clean up what they need and then buy the services they need from OCI.

One improvement that would be helpful is the addition of a replication option on their Standard Edition OD service. Currently, this option is not available, which leads many customers to move to the Enterprise edition. However, other cloud service providers, such as Amazon AWS offer replication options at a similar tier. It would be beneficial if Oracle also explored providing this option for their Standard Edition service.

I have been using Oracle Cloud Infrastructure (OCI) for approximately one and a half years.

We have not had any downtime using the solution.

I rate the stability of OCI a ten out of ten.

There are 10 people in my company using this solution and they use it approximately three times a month.

The OCI enterprise version is highly scalable. There is no limit to the scaling available.

I rated the scalability of OCI an eight out of ten.

We have not contacted technical support, but we have account managers we talk to for sales and they're very responsive.

Positive

I have used Amazon AWS previously.

The main differences between OCI and other solutions in the same category are the price, which is lower, the selection of databases, and the services offered. When compared to Amazon AWS, which has a wider selection of databases and more services available, OCI hasn't reached the same level of power yet. Additionally, OCI typically only offers Intel or AMD processors, whereas other providers may offer other options like Graviton services.

Another advantage of OCI is its flexibility when it comes to sizing. With OCI, you can move from 1 to 4 vCPU, whereas with Amazon AWS, you need to double the size of the previous instance. Overall, OCI has a lower price, and more flexible sizing options, but offers fewer services than Amazon AWS.

OCI is easy to set up. If you have prior experience with any other cloud provider, the setup process for OCI is easily transferable. Additionally, there are plenty of resources available to assist with configuring it.

I rate the initial setup of OCI an eight out of ten.

OCI is the cost-effectiveness compared to other similar services, assuming all compliance regulations are met. Additionally, they offer a number of things free of charge, which is particularly beneficial for smaller clients.

They meet the standard and the price is low. They do have a few limitations, specifically with their Standard Oracle Databases, the Standard Edition.

I rate the price of OCI a nine out of ten.

I rate OCI an eight out of ten.