The main use case includes the use of Oracle Financing along with the automation that Oracle provides, which is embedded in the solution itself and helps the banking and insurance to move to Oracle Fusion.
Sales Director at Convelox
Along with automation and testing features, the tool also focuses on following the global standards set for finance
Pros and Cons
- "The stability of the solution is very good...The technical support is good."
- "The solution's scalability is an area with shortcomings...Mid-level customers feel that Oracle is not scalable in their environment and is an enterprise-level segment solution."
What is our primary use case?
What is most valuable?
There are a number of features. The main feature is automation and other features like automated testing. Additionally, every three months, Oracle makes it a point to upgrade their systems, so they are not worried about being on the old systems, which is a benefit for the customers who are dealing with us.
What needs improvement?
The area where Oracle needs to improve is the mid-level customers for whom they can come up with some solutions other than Oracle NetSuite. Oracle NetSuite is meant for mid-level markets, but customers are willing to move to Oracle Fusion instead of opting for Oracle NetSuite. Oracle needs to properly convey that message to the customers and the market so that mid-level customers can use Oracle Fusion. Right now, Oracle Fusion software is meant for enterprise-sized customers, and as per the mindset of the current market, mid-level customers don't plan to buy Oracle Fusion Cloud ERP. Oracle NetSuite is an option for very small-scale businesses. I spend a lot of time explaining to mid-level customers that they can buy Oracle Fusion.
The solution's scalability is an area with shortcomings, because of which it needs a lot of improvement. Mid-level customers feel that Oracle is not scalable in their environment and is an enterprise-level segment solution.
For how long have I used the solution?
I have been using Oracle Cloud Platform for almost three years. We are a company dealing with one of the partners of Oracle. We provide Oracle to the end customers in the market.
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What do I think about the stability of the solution?
The stability of the solution is very good. I would rate the stability of Oracle Cloud Platform a ten out of ten.
What do I think about the scalability of the solution?
My company has a big set of clients, including enterprises and public sector customers.
I would rate the scalability of the solution a five out of ten.
How are customer service and support?
The technical support is good. I would rate the technical support for the solution an eight out of ten.
How would you rate customer service and support?
Positive
How was the initial setup?
On a scale of one to ten, where one is difficult, and ten is easy, I rate the initial setup somewhere around seven. The solution is deployed on the public cloud in our organization.
The time taken for deployment depends on the customer's complexity. Approximately it may take around three to four months.
As for the steps for deployment, every customer's requirement has to be considered, and the implementation should be started at the preferred time when the customer wants it. The customer's cooperation is more important to make sure that the implementation is done properly. It is not Oracle but the customer and the implementation part that plays a key role in the deployment phase.
What's my experience with pricing, setup cost, and licensing?
The solution is expensive. I would rate the pricing as ten out of ten, where one is cheap and ten is expensive.
There are no additional costs involved in Oracle Cloud Platform other than the licensing fees.
What other advice do I have?
My only advice to those planning to use it is that they need to move from a customized way of working with their ERP to standardization because Oracle Fusion is all about standardizing the global standard of Oracle Financial Services. Oracle Fusion has adopted whatever globally is being followed. Many customers want the leverage of using their finance system the way they want it, but Oracle Fusion concentrates more on standardization and following the global standards for finance. Any customer willing to go for Oracle Fusion needs to understand that there will be certain standardization, and if you customize it, the work or benefit of Oracle Fusion gets lost. We need to move to standardization rather than making the software more customizable as per the business.
Overall, I would rate the solution a ten out of ten.
Which deployment model are you using for this solution?
Public Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer.

Manager Databases & Applications at Burque Corporation
A stable high-performance solution to run and build applications
Pros and Cons
- "We are not using any features offered by OCI but only using virtual machines. So our data only syncs from our On-premises to cloud. The compute and performance are better than other cloud solutions."
- "The initial setup can be made easier and the technical support team should give faster responses. Oracle can introduce the VPN service that can be directly connected to the machine and perform work directly on the server. This feature can help users."
What is our primary use case?
The solution is used for syncing all the information from our On-Premises Data Centre to the Oracle CI. We are using Oracle Infrastructure as a service.
What is most valuable?
We are not using any features offered by OCI but only using virtual machines. So our data only syncs from our On-premises to cloud. The compute and performance are better than other cloud solutions.
What needs improvement?
The initial setup can be made easier and the technical support team should give faster responses.
Oracle can introduce the VPN service that can be directly connected to the machine and perform work directly on the server. This feature can help users.
For how long have I used the solution?
I have been using Oracle Cloud Platform for more than four years.
What do I think about the stability of the solution?
It is a stable solution. I rate the stability a nine out of ten.
What do I think about the scalability of the solution?
For its scalability, there should be provision that we can build a scale up or down scale on a running system.Whenever we scale up or down scale, we have to shut down the system and then apply it to do the configuration. I rate the scalability an eight out of ten.
How are customer service and support?
The technical support is very slow. Recently, I raised a concern for MFA but did not get any response for eight days. After I escalated it to the manager I got a response. I rate the support a five out of ten.
How would you rate customer service and support?
Neutral
How was the initial setup?
The initial setup is very complex. I have faced difficulty configuring a new region. We already deployed from one region to another region, but I faced a lot of the problem when configuring the new region.Another issue that I was faced was when I am allowing any other server or any other IP, to access from the effectuation basis but there is no feature to allow me chose the server by server name. There should be a provision to allow firewall by server name or you can set the domain name. But at present its only based on IP.
What was our ROI?
As the solution is a bit expensive, the Return On Investment will take one to two years to show.
What's my experience with pricing, setup cost, and licensing?
Oracle Cloud Platform is a bit costly. You can always bring your own license or subscribe to the SaaS option, but the SaaS option is very costly.
I rate the pricing a six out of ten.
What other advice do I have?
I rate the overall solution an eight out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
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DBA Competency Manager at a computer software company with 201-500 employees
Excellent performance and processing, but support and security need improvement
Pros and Cons
- "The performance and processing capability are excellent."
- "Oracle support could be better; we had cases where certain regions experienced specific issues and received little help from Oracle."
What is our primary use case?
We primarily use the platform to host Oracle ERP and Oracle databases. We're a service-oriented company, and we provide solutions to our clients.
What is most valuable?
The performance and processing capability are excellent.
What needs improvement?
We faced issues building a disaster recovery site.
Oracle support could be better; we had cases where certain regions experienced specific issues and received little help from Oracle.
Sometimes when we're doing a cloud migration, we get generic error messages, which makes it challenging to figure out the issue. Relevant and easy-to-interpret log messages would make finding and resolving issues easier.
Recently, Oracle said they were facing an issue with malware and that we needed to apply the latest security vulnerability patch. Our question is, if Oracle Cloud has a lot of security at the network level, how does malware get into the system? They also say Linux is supposed to be unbreakable, so we have some security concerns. We discovered an issue in our private cloud where a process was consuming too much CPU, and Oracle told us it was due to a malware attack. The security needs to be better.
For how long have I used the solution?
We've been using Oracle Cloud for almost three years.
What do I think about the stability of the solution?
We faced a few stability issues, but overall I rate it eight out of ten.
What do I think about the scalability of the solution?
The scalability is excellent, so I rate the platform ten out of ten here. We migrated ten of our clients to Oracle Cloud.
How are customer service and support?
We have an issue, and we've been waiting for an Oracle expert to help us for over a month. They should be able to find out what is happening quickly, but the process is dragging on.
How would you rate customer service and support?
Neutral
How was the initial setup?
The deployment is of average complexity; it is neither difficult nor straightforward.
What's my experience with pricing, setup cost, and licensing?
The price is middling; it's not the most expensive product, but there is still some room for it to be more flexible.
What other advice do I have?
I rate the solution seven out of ten.
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
Manager Databases & Applications at Burque Corporation
Reliable for business intelligence needs with an easy setup
Pros and Cons
- "I haven't experienced any instability or downtime in Oracle Cloud over the past three years. It is scalable The support team was good. The initial setup is straightforward to configure. I rate the solution a nine out of ten with ten being the highest."
- "The product’s pricing should be reduced."
What is our primary use case?
We mainly use the solution for Oracle databases and BI purposes.
What needs improvement?
The product’s pricing should be reduced.
For how long have I used the solution?
I have been using this solution for over five years.
What do I think about the stability of the solution?
I haven't experienced any instability or downtime in Oracle Cloud over the past three years.
What do I think about the scalability of the solution?
It is scalable and suitable for large companies looking to upgrade.
How are customer service and support?
I contacted their customer support when I encountered issues with my VM due to incorrect configuration of certain parameters. The support team was good.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
We have not used any other solution besides Oracle Cloud.
How was the initial setup?
The initial setup is straightforward to configure.
What's my experience with pricing, setup cost, and licensing?
The solution is overpriced. I rate the pricing a nine out of ten with ten being expensive.
What other advice do I have?
Overall, I rate the solution a nine out of ten with ten being the highest.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Oracle Database Administrator at Educational Testing Service
An easy-to-use solution that has unlimited scalability and a great user experience
Pros and Cons
- "The solution is easy to use."
- "The deployment from on-premises to the cloud is a bit complicated."
What is most valuable?
The solution is easy to use. The user experience is very well set up. The product is easy to understand and navigate.
What needs improvement?
The deployment from on-premises to the cloud is a bit complicated.
For how long have I used the solution?
I have been using the solution for two years.
What do I think about the stability of the solution?
I rate the stability a nine out of ten.
What do I think about the scalability of the solution?
The scalability is unlimited. I rate the scalability a ten out of ten. About ten people in the organization use the product.
How was the initial setup?
I rate the ease of initial setup a seven out of ten. As we go deeper into the solution, it becomes a little difficult, and we would need to refer to the documentation quite a bit. So, in the beginning, it's easy, but as we go deeper, it gets difficult.
What about the implementation team?
The deployment takes about ten minutes. We need to give email and code details to have an account.
What's my experience with pricing, setup cost, and licensing?
I rate the solution’s pricing an eight out of ten.
What other advice do I have?
I am using the latest version of the product. The product is one of the biggest cloud supporters. If someone works with Oracle, it is definitely worth learning it. It is growing faster than other cloud supplies like Azure and AWS. Overall, I rate the product an eight out of ten.
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner/Reseller
Sr PeopleSoft Consultant at People Tech
Has good scalability but its technical support services could be better
Pros and Cons
- "The solution is stable."
- "It takes more time to release resources than one of its competitors."
What is most valuable?
The solution works very well.
What needs improvement?
The solution's cost could be better. Also, it takes time to release resources compared to AWS. They should improve this particular area.
For how long have I used the solution?
We have been using the solution for nine months.
What do I think about the stability of the solution?
The solution is stable.
What do I think about the scalability of the solution?
Around 40% of our organization uses this solution. It has good scalability.
How are customer service and support?
The solution's technical support services are more expensive than AWS. Also, they should expand the team to address day-to-day issues.
How would you rate customer service and support?
Neutral
What's my experience with pricing, setup cost, and licensing?
The solution is expensive.
What other advice do I have?
I rate the solution a five out of ten.
Disclosure: My company has a business relationship with this vendor other than being a customer.
Environmental engineer at Coventry Building Society
A stable solution that helps to create free servers for testing
Pros and Cons
- "We use the solution for EC2. It helps me to create around six servers for free to test out things. It also provides me with an authenticated cloud nameserver. We also use it as a wireguard endpoint."
- "The tool should provide more options like other cloud services. Also, it should improve scalability with the free version."
What is our primary use case?
We use the solution for EC2. It helps me to create around six servers for free to test out things. It also provides me with an authenticated cloud nameserver. We also use it as a wireguard endpoint.
What needs improvement?
The tool should provide more options like other cloud services. Also, it should improve scalability with the free version.
For how long have I used the solution?
I have been working with the product for a year.
What do I think about the stability of the solution?
The tool's stability is good.
What do I think about the scalability of the solution?
I would rate the solution's scalability a six out of ten since we have limitations to scale on the free version. I am the sole user of the tool.
Which solution did I use previously and why did I switch?
I have used the tool and I switched to Oracle Cloud since its free.
How was the initial setup?
The tool's deployment takes six months to complete.
What's my experience with pricing, setup cost, and licensing?
The solution is free to use.
What other advice do I have?
I would rate the product a seven out of ten since they don't provide much options.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Owner at Linuxfacil
Solution usable after a few clicks; good for testing
Pros and Cons
- "The feature I think should be improved is the option to rename the machines."
- "I would recommend this solution to other people."
What is our primary use case?
Our primary use case for Oracle Cloud is testing.
What needs improvement?
The feature I think should be improved is the option to rename the machines. Sometimes it happens that I can rename something like VCM and other options. When this happens, sometimes I can't remember the search and I don't like that.
For how long have I used the solution?
I have been using Oracle Cloud solution for about two years.
What do I think about the stability of the solution?
I would rate the stability of this solution an eight, on a scale from one to 10, with one being the worst and 10 being the best.
What do I think about the scalability of the solution?
I would rate the scalability of this solution a nine, on a scale from one to 10, with one being the worst and 10 being the best.
How was the initial setup?
My impression is that the initial setup was easy. This solution is usable within a few clicks.
What other advice do I have?
I would recommend this solution to other people.
I would rate this solution as a whole an eight, on a scale from one to 10, with one being the worst and 10 being the best.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.

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