The most valuable feature of the solution is that it is a cloud-based solution.
Oracle Apps Technical Consultant at Partnera
Has good security features but the reporting needs improvement
Pros and Cons
- "The most valuable feature of the solution is that it is a cloud-based solution."
- "The solution's reporting part is not good and needs more development."
What is most valuable?
What needs improvement?
The solution's reporting part is not good and needs more development. We get unpredictable errors when we use it. OIC needs to be developed because it is limited. For example, you can't make huge data migrations and data integrations with it.
It is hard to make a report because you can't use an SQL browser. All the other third-party products are not free, and you need to pay for them. Using Oracle's internal reporting solution for running SQL statements is a waste of time.
For how long have I used the solution?
I have been using Oracle Cloud for two years.
What do I think about the stability of the solution?
I rate Oracle Cloud a two or three out of ten for stability.
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What do I think about the scalability of the solution?
Oracle Cloud is a scalable solution, but we have many performance problems. For example, when we faced an important performance problem, the solution’s scalability did not work until the problem was resolved. We waited for a month or two for the problem to be solved. Also, there are some problems with the service desk part of the Oracle Fusion.
Most of our clients for Oracle Cloud are medium-level and enterprise businesses.
I rate Oracle Cloud a six out of ten for scalability.
How are customer service and support?
The solution's technical support team responds late.
What's my experience with pricing, setup cost, and licensing?
The solution is cheaper compared to Oracle E-Business Suite.
On a scale from one to ten, where one is expensive and ten is cheap, I rate the solution's pricing a seven out of ten.
What other advice do I have?
Oracle Cloud has good security features that benefit our clients' operations.
Overall, I rate the solution a five out of ten.
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner/Reseller
Manager Databases & Applications at Burque Corporation
Reliable for business intelligence needs with an easy setup
Pros and Cons
- "I haven't experienced any instability or downtime in Oracle Cloud over the past three years. It is scalable The support team was good. The initial setup is straightforward to configure. I rate the solution a nine out of ten with ten being the highest."
- "The product’s pricing should be reduced."
What is our primary use case?
We mainly use the solution for Oracle databases and BI purposes.
What needs improvement?
The product’s pricing should be reduced.
For how long have I used the solution?
I have been using this solution for over five years.
What do I think about the stability of the solution?
I haven't experienced any instability or downtime in Oracle Cloud over the past three years.
What do I think about the scalability of the solution?
It is scalable and suitable for large companies looking to upgrade.
How are customer service and support?
I contacted their customer support when I encountered issues with my VM due to incorrect configuration of certain parameters. The support team was good.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
We have not used any other solution besides Oracle Cloud.
How was the initial setup?
The initial setup is straightforward to configure.
What's my experience with pricing, setup cost, and licensing?
The solution is overpriced. I rate the pricing a nine out of ten with ten being expensive.
What other advice do I have?
Overall, I rate the solution a nine out of ten with ten being the highest.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Buyer's Guide
Oracle Cloud Infrastructure (OCI)
June 2026
Learn what your peers think about Oracle Cloud Infrastructure (OCI). Get advice and tips from experienced pros sharing their opinions. Updated: June 2026.
900,747 professionals have used our research since 2012.
A stable solution from the leader of cloud technology
Pros and Cons
- "I am impressed with the tool's upscaling and resiliency features."
- "The tool is a leader in cloud technology and it is very professional."
- "The solution needs to improve the discovery and assessment of the existing infrastructure."
What is our primary use case?
We use the solution to migrate the legacy infrastructure to the Oracle cloud.
What is most valuable?
I am impressed with the tool's upscaling and resiliency features.
What needs improvement?
The solution needs to improve the discovery and assessment of the existing infrastructure.
For how long have I used the solution?
I have been working with the product for two to three years.
What do I think about the stability of the solution?
I would rate the tool's stability a ten out of ten.
What do I think about the scalability of the solution?
I would rate the tool's scalability a ten out of ten.
How are customer service and support?
We have dedicated premium support and it's good.
How would you rate customer service and support?
Positive
How was the initial setup?
I would rate the solution's setup a seven out of ten. The tool's deployment takes around four to five hours to complete. Initial discovery and assessment should be conducted for the existing infrastructure. Post that you can conduct the migration activities.
What other advice do I have?
I would rate the solution an eight out of ten. The tool is a leader in cloud technology and it is very professional. It has pretty good skills and knowledge in terms of providing support during the actual migration.
Which deployment model are you using for this solution?
Hybrid Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Senior Technical Program Manager at a transportation company with 10,001+ employees
Helps us to use as a central ERP and HCM
Pros and Cons
- "The product helps us to use it as a central ERP and HCM."
- "The solution needs improvement in support, performance, and features."
What is our primary use case?
The product helps us to use it as a central ERP and HCM.
What needs improvement?
The solution needs improvement in support, performance, and features.
For how long have I used the solution?
I have been working with the solution for four years.
What do I think about the scalability of the solution?
The solution is scalable.
How are customer service and support?
I would rate the tool's proactive support an eight out of ten.
How would you rate customer service and support?
Negative
How was the initial setup?
yUThe tool's implementation was straightforward and took around three months to complete.
What other advice do I have?
I would rate the solution a seven out of ten.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Chief Business Operations Officer in the IT Division at a government with 51-200 employees
Easy to use, easy to deploy, and produces a return on investment
Pros and Cons
- "The product is easy to use and deploy."
- "The product roadmap strategy for some of the products is not clear."
What is our primary use case?
I use the solution for integration, application development, content storage, and analytics. We also use it in data warehouses and data lakes.
What is most valuable?
The product is easy to use and deploy. It provides us with security.
What needs improvement?
The product roadmap strategy for some of the products is not clear. The solution’s API management is not as great as Azure.
For how long have I used the solution?
I have been using the solution for seven years.
What do I think about the stability of the solution?
We have not faced any stability issues with the solution.
What do I think about the scalability of the solution?
It is really easy to scale the product. We can add additional CPUs with ease. More than 4000 people in our organization use the product.
How are customer service and support?
The support is fairly good. Our issues get resolved fairly within the appropriate time.
How was the initial setup?
The initial setup is fairly easy.
What about the implementation team?
Our employees and some contractors deployed the product in our organization. The deployment process depends on what service we want to deploy. The deployment takes a couple of minutes.
What was our ROI?
We see an ROI because of the solution's reusability.
What other advice do I have?
The product is the backbone of integrating multi-cloud strategies. For the same task, the number of staff needed for Oracle is a little bit less than that for Azure. People planning to use the product must plan their process and ensure they have a good platform architect. Overall, I rate the solution a nine out of ten.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
DB A Competency Manager at a computer software company with 201-500 employees
Excellent performance and processing, but support and security need improvement
Pros and Cons
- "The performance and processing capability are excellent."
- "Oracle support could be better; we had cases where certain regions experienced specific issues and received little help from Oracle."
What is our primary use case?
We primarily use the platform to host Oracle ERP and Oracle databases. We're a service-oriented company, and we provide solutions to our clients.
What is most valuable?
The performance and processing capability are excellent.
What needs improvement?
We faced issues building a disaster recovery site.
Oracle support could be better; we had cases where certain regions experienced specific issues and received little help from Oracle.
Sometimes when we're doing a cloud migration, we get generic error messages, which makes it challenging to figure out the issue. Relevant and easy-to-interpret log messages would make finding and resolving issues easier.
Recently, Oracle said they were facing an issue with malware and that we needed to apply the latest security vulnerability patch. Our question is, if Oracle Cloud has a lot of security at the network level, how does malware get into the system? They also say Linux is supposed to be unbreakable, so we have some security concerns. We discovered an issue in our private cloud where a process was consuming too much CPU, and Oracle told us it was due to a malware attack. The security needs to be better.
For how long have I used the solution?
We've been using Oracle Cloud for almost three years.
What do I think about the stability of the solution?
We faced a few stability issues, but overall I rate it eight out of ten.
What do I think about the scalability of the solution?
The scalability is excellent, so I rate the platform ten out of ten here. We migrated ten of our clients to Oracle Cloud.
How are customer service and support?
We have an issue, and we've been waiting for an Oracle expert to help us for over a month. They should be able to find out what is happening quickly, but the process is dragging on.
How would you rate customer service and support?
Neutral
How was the initial setup?
The deployment is of average complexity; it is neither difficult nor straightforward.
What's my experience with pricing, setup cost, and licensing?
The price is middling; it's not the most expensive product, but there is still some room for it to be more flexible.
What other advice do I have?
I rate the solution seven out of ten.
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
Environmental engineer at Coventry Building Society
A stable solution that helps to create free servers for testing
Pros and Cons
- "We use the solution for EC2. It helps me to create around six servers for free to test out things. It also provides me with an authenticated cloud nameserver. We also use it as a wireguard endpoint."
- "The tool should provide more options like other cloud services. Also, it should improve scalability with the free version."
What is our primary use case?
We use the solution for EC2. It helps me to create around six servers for free to test out things. It also provides me with an authenticated cloud nameserver. We also use it as a wireguard endpoint.
What needs improvement?
The tool should provide more options like other cloud services. Also, it should improve scalability with the free version.
For how long have I used the solution?
I have been working with the product for a year.
What do I think about the stability of the solution?
The tool's stability is good.
What do I think about the scalability of the solution?
I would rate the solution's scalability a six out of ten since we have limitations to scale on the free version. I am the sole user of the tool.
Which solution did I use previously and why did I switch?
I have used the tool and I switched to Oracle Cloud since its free.
How was the initial setup?
The tool's deployment takes six months to complete.
What's my experience with pricing, setup cost, and licensing?
The solution is free to use.
What other advice do I have?
I would rate the product a seven out of ten since they don't provide much options.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Owner at Linuxfacil
Solution usable after a few clicks; good for testing
Pros and Cons
- "The feature I think should be improved is the option to rename the machines."
- "I would recommend this solution to other people."
What is our primary use case?
Our primary use case for Oracle Cloud is testing.
What needs improvement?
The feature I think should be improved is the option to rename the machines. Sometimes it happens that I can rename something like VCM and other options. When this happens, sometimes I can't remember the search and I don't like that.
For how long have I used the solution?
I have been using Oracle Cloud solution for about two years.
What do I think about the stability of the solution?
I would rate the stability of this solution an eight, on a scale from one to 10, with one being the worst and 10 being the best.
What do I think about the scalability of the solution?
I would rate the scalability of this solution a nine, on a scale from one to 10, with one being the worst and 10 being the best.
How was the initial setup?
My impression is that the initial setup was easy. This solution is usable within a few clicks.
What other advice do I have?
I would recommend this solution to other people.
I would rate this solution as a whole an eight, on a scale from one to 10, with one being the worst and 10 being the best.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Lead Senior Architect at DigitalPath
Flexible licensing, stable, and scalable
Pros and Cons
- "The most valuable part of the Oracle Cloud Platform is the ability to develop applications that help us migrate information from on-prem to the cloud."
- "I would like the Oracle Cloud Platform to have a more user-friendly UI similar to Microsoft Azure."
What is our primary use case?
We use the solution to build and run applications.
What is most valuable?
The most valuable part of the Oracle Cloud Platform is the ability to develop applications that help us migrate information from on-prem to the cloud.
What needs improvement?
I would like the Oracle Cloud Platform to have a more user-friendly UI similar to Microsoft Azure. I have used Azure, AWS, and Oracle, finding that the Azure UI is the best.
For how long have I used the solution?
I have been using the solution for four months.
What do I think about the stability of the solution?
I give the stability a nine out of ten. We sometimes have connectivity issues but that is related to the internet connection with the on-prem hardware.
What do I think about the scalability of the solution?
I give the scalability a nine out of ten.
The solution is for medium size companies.
How was the initial setup?
The initial setup is straightforward as long as we have a working knowledge of Linux machines. The deployment time depends on the size of the project and the experience of the implementer. I am the lead architect for deployment.
The implementation strategy depends on a lot of factors including if it is going to be hot or cold, online or offline, and public or private.
What about the implementation team?
The implementation is completed in-house.
What's my experience with pricing, setup cost, and licensing?
The cost is based on multiple factors including which cloud service we are using, the size of data, performance, security, support contracts, and machine licensing.
Oracle has flexible licensing models. Oracle offers universal credit and pay-as-you-go options. We can also bring our own license.
What other advice do I have?
I give the solution an eight out of ten.
Which deployment model are you using for this solution?
Public Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Other
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
Chief Information Officer at Bin Dasmal Group
Helps us host servers in the cloud with valuable database and cloud computing features
Pros and Cons
- "We have seen a return on investment."
- "It could be more affordable."
What is our primary use case?
Our primary use case for the solution is hosting our servers in the cloud and subscribing to Oracle's database services.
What is most valuable?
The database and cloud computing are valuable.
What needs improvement?
The pricing of the solution can be improved.
For how long have I used the solution?
We have been using the solution for four years and are currently using the latest version.
What do I think about the stability of the solution?
The solution is stable.
What do I think about the scalability of the solution?
The solution is scalable, and it is in the public domain.
How are customer service and support?
We have had a good experience with customer service and support. I rate them a nine out of ten.
How would you rate customer service and support?
Positive
How was the initial setup?
The initial setup was conducted by Oracle Cloud Infrastructure technical team.
What about the implementation team?
We implemented it through a vendor team.
What was our ROI?
We have seen a return on investment.
What's my experience with pricing, setup cost, and licensing?
The licensing is a yearly subscription, and it could be more affordable.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
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