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Deputy General Manager at Vodafone
Real User
Jun 21, 2023
A stable solution from the leader of cloud technology
Pros and Cons
  • "I am impressed with the tool's upscaling and resiliency features."
  • "The tool is a leader in cloud technology and it is very professional."
  • "The solution needs to improve the discovery and assessment of the existing infrastructure."

What is our primary use case?

We use the solution to migrate the legacy infrastructure to the Oracle cloud.

What is most valuable?

I am impressed with the tool's upscaling and resiliency features.

What needs improvement?

The solution needs to improve the discovery and assessment of the existing infrastructure.

For how long have I used the solution?

I have been working with the product for two to three years.

Buyer's Guide
Oracle Cloud Infrastructure (OCI)
September 2026
Learn what your peers think about Oracle Cloud Infrastructure (OCI). Get advice and tips from experienced pros sharing their opinions. Updated: September 2026.
913,924 professionals have used our research since 2012.

What do I think about the stability of the solution?

I would rate the tool's stability a ten out of ten.

What do I think about the scalability of the solution?

I would rate the tool's scalability a ten out of ten.

How are customer service and support?

We have dedicated premium support and it's good.

How was the initial setup?

I would rate the solution's setup a seven out of ten. The tool's deployment takes around four to five hours to complete. Initial discovery and assessment should be conducted for the existing infrastructure. Post that you can conduct the migration activities.

What other advice do I have?

I would rate the solution an eight out of ten. The tool is a leader in cloud technology and it is very professional. It has pretty good skills and knowledge in terms of providing support during the actual migration.

Which deployment model are you using for this solution?

Hybrid Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer2213490 - PeerSpot reviewer
Senior Technical Program Manager at a transportation company with 10,001+ employees
Real User
Jun 21, 2023
Helps us to use as a central ERP and HCM
Pros and Cons
  • "The product helps us to use it as a central ERP and HCM."
  • "The solution needs improvement in support, performance, and features."

What is our primary use case?

The product helps us to use it as a central ERP and HCM.

What needs improvement?

The solution needs improvement in support, performance, and features. 

For how long have I used the solution?

I have been working with the solution for four years. 

What do I think about the scalability of the solution?

The solution is scalable. 

How are customer service and support?

I would rate the tool's proactive support an eight out of ten. 

How would you rate customer service and support?

Negative

How was the initial setup?

yUThe tool's implementation was straightforward and took around three months to complete. 

What other advice do I have?

I would rate the solution a seven out of ten. 

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Oracle Cloud Infrastructure (OCI)
September 2026
Learn what your peers think about Oracle Cloud Infrastructure (OCI). Get advice and tips from experienced pros sharing their opinions. Updated: September 2026.
913,924 professionals have used our research since 2012.
Manager Databases & Applications at Burque Corporation
Real User
Jun 19, 2023
A stable high-performance solution to run and build applications
Pros and Cons
  • "We are not using any features offered by OCI but only using virtual machines. So our data only syncs from our On-premises to cloud. The compute and performance are better than other cloud solutions."
  • "The initial setup can be made easier and the technical support team should give faster responses. Oracle can introduce the VPN service that can be directly connected to the machine and perform work directly on the server. This feature can help users."

What is our primary use case?

The solution is used for syncing all the information from our On-Premises Data Centre to the Oracle CI. We are using Oracle Infrastructure as a service.


What is most valuable?

We are not using any features offered by OCI but only using virtual machines. So our data only syncs from our On-premises to cloud. The compute and performance are better than other cloud solutions.


What needs improvement?

The initial setup can be made easier and the technical support team should give faster responses.

Oracle can introduce the VPN service that can be directly connected to the machine and perform work directly on the server. This feature can help users.


For how long have I used the solution?

I have been using Oracle Cloud Platform for more than four years.


What do I think about the stability of the solution?

It is a stable solution. I rate the stability a nine out of ten.


What do I think about the scalability of the solution?

For its scalability, there should be provision that we can build a scale up or down scale on a running system.Whenever we scale up or down scale, we have to shut down the system and then apply it to do the configuration. I rate the scalability an eight out of ten.


How are customer service and support?

The technical support is very slow. Recently, I raised a concern for MFA but did not get any response for eight days. After I escalated it to the manager I got a response. I rate the support a five out of ten.


How would you rate customer service and support?

Neutral

How was the initial setup?

The initial setup is very complex. I have faced difficulty configuring a new region. We already deployed from one region to another region, but I faced a lot of the problem when configuring the new region.Another issue that I was faced was when I am allowing any other server or any other IP, to access from the effectuation basis but there is no feature to allow me chose the server by server name. There should be a provision to allow firewall by server name or you can set the domain name. But at present its only based on IP.


What was our ROI?

As the solution is a bit expensive, the Return On Investment will take one to two years to show.


What's my experience with pricing, setup cost, and licensing?

Oracle Cloud Platform is a bit costly. You can always bring your own license or subscribe to the SaaS option, but the SaaS option is very costly.

I rate the pricing a six out of ten.



What other advice do I have?

I rate the overall solution an eight out of ten.


Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer1552458 - PeerSpot reviewer
Chief Business Operations Officer in the IT Division at a government with 51-200 employees
Real User
May 22, 2023
Easy to use, easy to deploy, and produces a return on investment
Pros and Cons
  • "The product is easy to use and deploy."
  • "The product roadmap strategy for some of the products is not clear."

What is our primary use case?

I use the solution for integration, application development, content storage, and analytics. We also use it in data warehouses and data lakes.

What is most valuable?

The product is easy to use and deploy. It provides us with security.

What needs improvement?

The product roadmap strategy for some of the products is not clear. The solution’s API management is not as great as Azure.

For how long have I used the solution?

I have been using the solution for seven years.

What do I think about the stability of the solution?

We have not faced any stability issues with the solution.

What do I think about the scalability of the solution?

It is really easy to scale the product. We can add additional CPUs with ease. More than 4000 people in our organization use the product.

How are customer service and support?

The support is fairly good. Our issues get resolved fairly within the appropriate time.

How was the initial setup?

The initial setup is fairly easy.

What about the implementation team?

Our employees and some contractors deployed the product in our organization. The deployment process depends on what service we want to deploy. The deployment takes a couple of minutes.

What was our ROI?

We see an ROI because of the solution's reusability.

What other advice do I have?

The product is the backbone of integrating multi-cloud strategies. For the same task, the number of staff needed for Oracle is a little bit less than that for Azure. People planning to use the product must plan their process and ensure they have a good platform architect. Overall, I rate the solution a nine out of ten.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
SureshKumar2 - PeerSpot reviewer
DB A Competency Manager at a computer software company with 201-500 employees
Real User
Top 5
May 15, 2023
Excellent performance and processing, but support and security need improvement
Pros and Cons
  • "The performance and processing capability are excellent."
  • "Oracle support could be better; we had cases where certain regions experienced specific issues and received little help from Oracle."

What is our primary use case?

We primarily use the platform to host Oracle ERP and Oracle databases. We're a service-oriented company, and we provide solutions to our clients. 

What is most valuable?

The performance and processing capability are excellent. 

What needs improvement?

We faced issues building a disaster recovery site.

Oracle support could be better; we had cases where certain regions experienced specific issues and received little help from Oracle.

Sometimes when we're doing a cloud migration, we get generic error messages, which makes it challenging to figure out the issue. Relevant and easy-to-interpret log messages would make finding and resolving issues easier.

Recently, Oracle said they were facing an issue with malware and that we needed to apply the latest security vulnerability patch. Our question is, if Oracle Cloud has a lot of security at the network level, how does malware get into the system? They also say Linux is supposed to be unbreakable, so we have some security concerns. We discovered an issue in our private cloud where a process was consuming too much CPU, and Oracle told us it was due to a malware attack. The security needs to be better.

For how long have I used the solution?

We've been using Oracle Cloud for almost three years.

What do I think about the stability of the solution?

We faced a few stability issues, but overall I rate it eight out of ten. 

What do I think about the scalability of the solution?

The scalability is excellent, so I rate the platform ten out of ten here. We migrated ten of our clients to Oracle Cloud. 

How are customer service and support?

We have an issue, and we've been waiting for an Oracle expert to help us for over a month. They should be able to find out what is happening quickly, but the process is dragging on.

How would you rate customer service and support?

Neutral

How was the initial setup?

The deployment is of average complexity; it is neither difficult nor straightforward.

What's my experience with pricing, setup cost, and licensing?

The price is middling; it's not the most expensive product, but there is still some room for it to be more flexible.

What other advice do I have?

I rate the solution seven out of ten. 

Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
Environmental engineer at Coventry Building Society
Real User
May 15, 2023
A stable solution that helps to create free servers for testing
Pros and Cons
  • "We use the solution for EC2. It helps me to create around six servers for free to test out things. It also provides me with an authenticated cloud nameserver. We also use it as a wireguard endpoint."
  • "The tool should provide more options like other cloud services. Also, it should improve scalability with the free version."

What is our primary use case?

We use the solution for EC2. It helps me to create around six servers for free to test out things. It also provides me with an authenticated cloud nameserver. We also use it as a wireguard endpoint. 

What needs improvement?

The tool should provide more options like other cloud services. Also, it should improve scalability with the free version. 

For how long have I used the solution?

I have been working with the product for a year. 

What do I think about the stability of the solution?

The tool's stability is good. 

What do I think about the scalability of the solution?

I would rate the solution's scalability a six out of ten since we have limitations to scale on the free version. I am the sole user of the tool. 

Which solution did I use previously and why did I switch?

I have used the tool and I switched to Oracle Cloud since its free. 

How was the initial setup?

The tool's deployment takes six months to complete. 

What's my experience with pricing, setup cost, and licensing?

The solution is free to use. 

What other advice do I have?

I would rate the product a seven out of ten since they don't provide much options. 

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Owner at Linuxfacil
Real User
Mar 28, 2023
Solution usable after a few clicks; good for testing
Pros and Cons
  • "The feature I think should be improved is the option to rename the machines."
  • "I would recommend this solution to other people."

What is our primary use case?

Our primary use case for Oracle Cloud is testing.

What needs improvement?

The feature I think should be improved is the option to rename the machines. Sometimes it happens that I can rename something like VCM and other options. When this happens, sometimes I can't remember the search and I don't like that.

For how long have I used the solution?

I have been using Oracle Cloud solution for about two years.

What do I think about the stability of the solution?

I would rate the stability of this solution an eight, on a scale from one to 10, with one being the worst and 10 being the best.

What do I think about the scalability of the solution?

I would rate the scalability of this solution a nine, on a scale from one to 10, with one being the worst and 10 being the best.

How was the initial setup?

My impression is that the initial setup was easy. This solution is usable within a few clicks.

What other advice do I have?

I would recommend this solution to other people.

I would rate this solution as a whole an eight, on a scale from one to 10, with one being the worst and 10 being the best.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Lead Senior Architect at DigitalPath
Real User
Mar 19, 2023
Flexible licensing, stable, and scalable
Pros and Cons
  • "The most valuable part of the Oracle Cloud Platform is the ability to develop applications that help us migrate information from on-prem to the cloud."
  • "I would like the Oracle Cloud Platform to have a more user-friendly UI similar to Microsoft Azure."

What is our primary use case?

We use the solution to build and run applications.

What is most valuable?

The most valuable part of the Oracle Cloud Platform is the ability to develop applications that help us migrate information from on-prem to the cloud.

What needs improvement?

I would like the Oracle Cloud Platform to have a more user-friendly UI similar to Microsoft Azure. I have used Azure, AWS, and Oracle, finding that the Azure UI is the best.

For how long have I used the solution?

I have been using the solution for four months.

What do I think about the stability of the solution?

I give the stability a nine out of ten. We sometimes have connectivity issues but that is related to the internet connection with the on-prem hardware.

What do I think about the scalability of the solution?

I give the scalability a nine out of ten.

The solution is for medium size companies.

How was the initial setup?

The initial setup is straightforward as long as we have a working knowledge of Linux machines. The deployment time depends on the size of the project and the experience of the implementer. I am the lead architect for deployment.

The implementation strategy depends on a lot of factors including if it is going to be hot or cold, online or offline, and public or private.

What about the implementation team?

The implementation is completed in-house.

What's my experience with pricing, setup cost, and licensing?

The cost is based on multiple factors including which cloud service we are using, the size of data, performance, security, support contracts, and machine licensing.

Oracle has flexible licensing models. Oracle offers universal credit and pay-as-you-go options. We can also bring our own license.

What other advice do I have?

I give the solution an eight out of ten.

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Other
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
Chief Information Officer at Bin Dasmal Group
Real User
Feb 17, 2023
Helps us host servers in the cloud with valuable database and cloud computing features
Pros and Cons
  • "We have seen a return on investment."
  • "It could be more affordable."

What is our primary use case?

Our primary use case for the solution is hosting our servers in the cloud and subscribing to Oracle's database services.

What is most valuable?

The database and cloud computing are valuable.

What needs improvement?

The pricing of the solution can be improved.

For how long have I used the solution?

We have been using the solution for four years and are currently using the latest version.

What do I think about the stability of the solution?

The solution is stable.

What do I think about the scalability of the solution?

The solution is scalable, and it is in the public domain.

How are customer service and support?

We have had a good experience with customer service and support. I rate them a nine out of ten.

How would you rate customer service and support?

Positive

How was the initial setup?

The initial setup was conducted by Oracle Cloud Infrastructure technical team.

What about the implementation team?

We implemented it through a vendor team.

What was our ROI?

We have seen a return on investment.

What's my experience with pricing, setup cost, and licensing?

The licensing is a yearly subscription, and it could be more affordable.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Anthony Busulwa - PeerSpot reviewer
Operations Manager Uganda at a tech services company with 201-500 employees
Consultant
Jan 19, 2023
Cost effective, easy setup, and responsive agents
Pros and Cons
  • "We have not had any downtime using the solution."
  • "One improvement that would be helpful is the addition of a replication option on their Standard Edition OD service. Currently, this option is not available, which leads many customers to move to the Enterprise edition. However, other cloud service providers, such as Amazon AWS offer replication options at a similar tier. It would be beneficial if Oracle also explored providing this option for their Standard Edition service."

What is our primary use case?

OCI is primarily utilized by our company for our own internal solutions. However, we also offer it as a cloud service option to our customers as an alternative to traditional on-premises hosting. OCI is similar to other cloud service providers, such as Amazon AWS or Xero, and is mainly used for hosting solutions for our customers.

Our customers do not need to hire a whole data management team or buy new infrastructure. They can clean up what they need and then buy the services they need from OCI.

What is most valuable?

Overall the solution has good capabilities.

What needs improvement?

One improvement that would be helpful is the addition of a replication option on their Standard Edition OD service. Currently, this option is not available, which leads many customers to move to the Enterprise edition. However, other cloud service providers, such as Amazon AWS offer replication options at a similar tier. It would be beneficial if Oracle also explored providing this option for their Standard Edition service.

For how long have I used the solution?

I have been using Oracle Cloud Infrastructure (OCI) for approximately one and a half years.

What do I think about the stability of the solution?

We have not had any downtime using the solution.

I rate the stability of OCI a ten out of ten.

What do I think about the scalability of the solution?

There are 10 people in my company using this solution and they use it approximately three times a month.

The OCI enterprise version is highly scalable. There is no limit to the scaling available.

I rated the scalability of OCI an eight out of ten.

How are customer service and support?

We have not contacted technical support, but we have account managers we talk to for sales and they're very responsive.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

I have used Amazon AWS previously.

The main differences between OCI and other solutions in the same category are the price, which is lower, the selection of databases, and the services offered. When compared to Amazon AWS, which has a wider selection of databases and more services available, OCI hasn't reached the same level of power yet. Additionally, OCI typically only offers Intel or AMD processors, whereas other providers may offer other options like Graviton services.

Another advantage of OCI is its flexibility when it comes to sizing. With OCI, you can move from 1 to 4 vCPU, whereas with Amazon AWS, you need to double the size of the previous instance. Overall, OCI has a lower price, and more flexible sizing options, but offers fewer services than Amazon AWS.

How was the initial setup?

OCI is easy to set up. If you have prior experience with any other cloud provider, the setup process for OCI is easily transferable. Additionally, there are plenty of resources available to assist with configuring it.

I rate the initial setup of OCI an eight out of ten.

What's my experience with pricing, setup cost, and licensing?

OCI is the cost-effectiveness compared to other similar services, assuming all compliance regulations are met. Additionally, they offer a number of things free of charge, which is particularly beneficial for smaller clients.

They meet the standard and the price is low. They do have a few limitations, specifically with their Standard Oracle Databases, the Standard Edition.

I rate the price of OCI a nine out of ten.

What other advice do I have?

I rate OCI an eight out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer. User / Reseller
PeerSpot user
Buyer's Guide
Download our free Oracle Cloud Infrastructure (OCI) Report and get advice and tips from experienced pros sharing their opinions.
Updated: September 2026
Buyer's Guide
Download our free Oracle Cloud Infrastructure (OCI) Report and get advice and tips from experienced pros sharing their opinions.