I use the solution for integration, application development, content storage, and analytics. We also use it in data warehouses and data lakes.
Chief Business Operations Officer in the IT Division at a government with 51-200 employees
Easy to use, easy to deploy, and produces a return on investment
Pros and Cons
- "The product is easy to use and deploy."
- "The product roadmap strategy for some of the products is not clear."
What is our primary use case?
What is most valuable?
The product is easy to use and deploy. It provides us with security.
What needs improvement?
The product roadmap strategy for some of the products is not clear. The solution’s API management is not as great as Azure.
For how long have I used the solution?
I have been using the solution for seven years.
Buyer's Guide
Oracle Cloud Infrastructure (OCI)
October 2026
Learn what your peers think about Oracle Cloud Infrastructure (OCI). Get advice and tips from experienced pros sharing their opinions. Updated: October 2026.
920,929 professionals have used our research since 2012.
What do I think about the stability of the solution?
We have not faced any stability issues with the solution.
What do I think about the scalability of the solution?
It is really easy to scale the product. We can add additional CPUs with ease. More than 4000 people in our organization use the product.
How are customer service and support?
The support is fairly good. Our issues get resolved fairly within the appropriate time.
How was the initial setup?
The initial setup is fairly easy.
What about the implementation team?
Our employees and some contractors deployed the product in our organization. The deployment process depends on what service we want to deploy. The deployment takes a couple of minutes.
What was our ROI?
We see an ROI because of the solution's reusability.
What other advice do I have?
The product is the backbone of integrating multi-cloud strategies. For the same task, the number of staff needed for Oracle is a little bit less than that for Azure. People planning to use the product must plan their process and ensure they have a good platform architect. Overall, I rate the solution a nine out of ten.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
DB A Competency Manager at a computer software company with 201-500 employees
Excellent performance and processing, but support and security need improvement
Pros and Cons
- "The performance and processing capability are excellent."
- "Oracle support could be better; we had cases where certain regions experienced specific issues and received little help from Oracle."
What is our primary use case?
We primarily use the platform to host Oracle ERP and Oracle databases. We're a service-oriented company, and we provide solutions to our clients.
What is most valuable?
The performance and processing capability are excellent.
What needs improvement?
We faced issues building a disaster recovery site.
Oracle support could be better; we had cases where certain regions experienced specific issues and received little help from Oracle.
Sometimes when we're doing a cloud migration, we get generic error messages, which makes it challenging to figure out the issue. Relevant and easy-to-interpret log messages would make finding and resolving issues easier.
Recently, Oracle said they were facing an issue with malware and that we needed to apply the latest security vulnerability patch. Our question is, if Oracle Cloud has a lot of security at the network level, how does malware get into the system? They also say Linux is supposed to be unbreakable, so we have some security concerns. We discovered an issue in our private cloud where a process was consuming too much CPU, and Oracle told us it was due to a malware attack. The security needs to be better.
For how long have I used the solution?
We've been using Oracle Cloud for almost three years.
What do I think about the stability of the solution?
We faced a few stability issues, but overall I rate it eight out of ten.
What do I think about the scalability of the solution?
The scalability is excellent, so I rate the platform ten out of ten here. We migrated ten of our clients to Oracle Cloud.
How are customer service and support?
We have an issue, and we've been waiting for an Oracle expert to help us for over a month. They should be able to find out what is happening quickly, but the process is dragging on.
How would you rate customer service and support?
Neutral
How was the initial setup?
The deployment is of average complexity; it is neither difficult nor straightforward.
What's my experience with pricing, setup cost, and licensing?
The price is middling; it's not the most expensive product, but there is still some room for it to be more flexible.
What other advice do I have?
I rate the solution seven out of ten.
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
Buyer's Guide
Oracle Cloud Infrastructure (OCI)
October 2026
Learn what your peers think about Oracle Cloud Infrastructure (OCI). Get advice and tips from experienced pros sharing their opinions. Updated: October 2026.
920,929 professionals have used our research since 2012.
Environmental engineer at Coventry Building Society
A stable solution that helps to create free servers for testing
Pros and Cons
- "We use the solution for EC2. It helps me to create around six servers for free to test out things. It also provides me with an authenticated cloud nameserver. We also use it as a wireguard endpoint."
- "The tool should provide more options like other cloud services. Also, it should improve scalability with the free version."
What is our primary use case?
We use the solution for EC2. It helps me to create around six servers for free to test out things. It also provides me with an authenticated cloud nameserver. We also use it as a wireguard endpoint.
What needs improvement?
The tool should provide more options like other cloud services. Also, it should improve scalability with the free version.
For how long have I used the solution?
I have been working with the product for a year.
What do I think about the stability of the solution?
The tool's stability is good.
What do I think about the scalability of the solution?
I would rate the solution's scalability a six out of ten since we have limitations to scale on the free version. I am the sole user of the tool.
Which solution did I use previously and why did I switch?
I have used the tool and I switched to Oracle Cloud since its free.
How was the initial setup?
The tool's deployment takes six months to complete.
What's my experience with pricing, setup cost, and licensing?
The solution is free to use.
What other advice do I have?
I would rate the product a seven out of ten since they don't provide much options.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Owner at Linuxfacil
Solution usable after a few clicks; good for testing
Pros and Cons
- "The feature I think should be improved is the option to rename the machines."
- "I would recommend this solution to other people."
What is our primary use case?
Our primary use case for Oracle Cloud is testing.
What needs improvement?
The feature I think should be improved is the option to rename the machines. Sometimes it happens that I can rename something like VCM and other options. When this happens, sometimes I can't remember the search and I don't like that.
For how long have I used the solution?
I have been using Oracle Cloud solution for about two years.
What do I think about the stability of the solution?
I would rate the stability of this solution an eight, on a scale from one to 10, with one being the worst and 10 being the best.
What do I think about the scalability of the solution?
I would rate the scalability of this solution a nine, on a scale from one to 10, with one being the worst and 10 being the best.
How was the initial setup?
My impression is that the initial setup was easy. This solution is usable within a few clicks.
What other advice do I have?
I would recommend this solution to other people.
I would rate this solution as a whole an eight, on a scale from one to 10, with one being the worst and 10 being the best.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Lead Senior Architect at DigitalPath
Flexible licensing, stable, and scalable
Pros and Cons
- "The most valuable part of the Oracle Cloud Platform is the ability to develop applications that help us migrate information from on-prem to the cloud."
- "I would like the Oracle Cloud Platform to have a more user-friendly UI similar to Microsoft Azure."
What is our primary use case?
We use the solution to build and run applications.
What is most valuable?
The most valuable part of the Oracle Cloud Platform is the ability to develop applications that help us migrate information from on-prem to the cloud.
What needs improvement?
I would like the Oracle Cloud Platform to have a more user-friendly UI similar to Microsoft Azure. I have used Azure, AWS, and Oracle, finding that the Azure UI is the best.
For how long have I used the solution?
I have been using the solution for four months.
What do I think about the stability of the solution?
I give the stability a nine out of ten. We sometimes have connectivity issues but that is related to the internet connection with the on-prem hardware.
What do I think about the scalability of the solution?
I give the scalability a nine out of ten.
The solution is for medium size companies.
How was the initial setup?
The initial setup is straightforward as long as we have a working knowledge of Linux machines. The deployment time depends on the size of the project and the experience of the implementer. I am the lead architect for deployment.
The implementation strategy depends on a lot of factors including if it is going to be hot or cold, online or offline, and public or private.
What about the implementation team?
The implementation is completed in-house.
What's my experience with pricing, setup cost, and licensing?
The cost is based on multiple factors including which cloud service we are using, the size of data, performance, security, support contracts, and machine licensing.
Oracle has flexible licensing models. Oracle offers universal credit and pay-as-you-go options. We can also bring our own license.
What other advice do I have?
I give the solution an eight out of ten.
Which deployment model are you using for this solution?
Public Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Other
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
Chief Information Officer at Bin Dasmal Group
Helps us host servers in the cloud with valuable database and cloud computing features
Pros and Cons
- "We have seen a return on investment."
- "It could be more affordable."
What is our primary use case?
Our primary use case for the solution is hosting our servers in the cloud and subscribing to Oracle's database services.
What is most valuable?
The database and cloud computing are valuable.
What needs improvement?
The pricing of the solution can be improved.
For how long have I used the solution?
We have been using the solution for four years and are currently using the latest version.
What do I think about the stability of the solution?
The solution is stable.
What do I think about the scalability of the solution?
The solution is scalable, and it is in the public domain.
How are customer service and support?
We have had a good experience with customer service and support. I rate them a nine out of ten.
How would you rate customer service and support?
Positive
How was the initial setup?
The initial setup was conducted by Oracle Cloud Infrastructure technical team.
What about the implementation team?
We implemented it through a vendor team.
What was our ROI?
We have seen a return on investment.
What's my experience with pricing, setup cost, and licensing?
The licensing is a yearly subscription, and it could be more affordable.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Operations Manager Uganda at a tech services company with 201-500 employees
Cost effective, easy setup, and responsive agents
Pros and Cons
- "We have not had any downtime using the solution."
- "One improvement that would be helpful is the addition of a replication option on their Standard Edition OD service. Currently, this option is not available, which leads many customers to move to the Enterprise edition. However, other cloud service providers, such as Amazon AWS offer replication options at a similar tier. It would be beneficial if Oracle also explored providing this option for their Standard Edition service."
What is our primary use case?
OCI is primarily utilized by our company for our own internal solutions. However, we also offer it as a cloud service option to our customers as an alternative to traditional on-premises hosting. OCI is similar to other cloud service providers, such as Amazon AWS or Xero, and is mainly used for hosting solutions for our customers.
Our customers do not need to hire a whole data management team or buy new infrastructure. They can clean up what they need and then buy the services they need from OCI.
What is most valuable?
Overall the solution has good capabilities.
What needs improvement?
One improvement that would be helpful is the addition of a replication option on their Standard Edition OD service. Currently, this option is not available, which leads many customers to move to the Enterprise edition. However, other cloud service providers, such as Amazon AWS offer replication options at a similar tier. It would be beneficial if Oracle also explored providing this option for their Standard Edition service.
For how long have I used the solution?
I have been using Oracle Cloud Infrastructure (OCI) for approximately one and a half years.
What do I think about the stability of the solution?
We have not had any downtime using the solution.
I rate the stability of OCI a ten out of ten.
What do I think about the scalability of the solution?
There are 10 people in my company using this solution and they use it approximately three times a month.
The OCI enterprise version is highly scalable. There is no limit to the scaling available.
I rated the scalability of OCI an eight out of ten.
How are customer service and support?
We have not contacted technical support, but we have account managers we talk to for sales and they're very responsive.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
I have used Amazon AWS previously.
The main differences between OCI and other solutions in the same category are the price, which is lower, the selection of databases, and the services offered. When compared to Amazon AWS, which has a wider selection of databases and more services available, OCI hasn't reached the same level of power yet. Additionally, OCI typically only offers Intel or AMD processors, whereas other providers may offer other options like Graviton services.
Another advantage of OCI is its flexibility when it comes to sizing. With OCI, you can move from 1 to 4 vCPU, whereas with Amazon AWS, you need to double the size of the previous instance. Overall, OCI has a lower price, and more flexible sizing options, but offers fewer services than Amazon AWS.
How was the initial setup?
OCI is easy to set up. If you have prior experience with any other cloud provider, the setup process for OCI is easily transferable. Additionally, there are plenty of resources available to assist with configuring it.
I rate the initial setup of OCI an eight out of ten.
What's my experience with pricing, setup cost, and licensing?
OCI is the cost-effectiveness compared to other similar services, assuming all compliance regulations are met. Additionally, they offer a number of things free of charge, which is particularly beneficial for smaller clients.
They meet the standard and the price is low. They do have a few limitations, specifically with their Standard Oracle Databases, the Standard Edition.
I rate the price of OCI a nine out of ten.
What other advice do I have?
I rate OCI an eight out of ten.
Disclosure: My company has a business relationship with this vendor other than being a customer. User / Reseller
Deputy General Manager at a energy/utilities company with 10,001+ employees
Useful digital assistant, simple implementation, and highly scalable
Pros and Cons
- "The most valuable feature of Oracle Cloud is the digital assistant."
- "Oracle Cloud could improve AI. The design elements could be done better."
What is our primary use case?
There are certain applications that are constantly running on Oracle Cloud which we use. There are certain sets of applications that run only during the last, and first week of the month.
What is most valuable?
The most valuable feature of Oracle Cloud is the digital assistant.
What needs improvement?
Oracle Cloud could improve AI. The design elements could be done better.
For how long have I used the solution?
I have been using Oracle Cloud for approximately four years.
What do I think about the stability of the solution?
The solution is highly stable.
I rate the stability of Oracle Cloud a ten out of ten.
What do I think about the scalability of the solution?
The scalability of Oracle Cloud is very good. It is highly scalable.
We have millions of exchanged conversations on the Oracle Cloud per month.
I rate the scalability of Oracle Cloud a ten out of ten.
How are customer service and support?
I rate the support from Oracle Cloud a ten out of ten.
How would you rate customer service and support?
Positive
How was the initial setup?
The initial setup of Oracle Cloud is simple.
Which other solutions did I evaluate?
Microsoft Azure and Amazon AWS have similar features and functionality to Oracle Cloud. They all have their enterprise versions.
What other advice do I have?
I rate Oracle Cloud a nine out of ten.
Which deployment model are you using for this solution?
Public Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Executive Director at Timestamp
Easy to use, affordable, and scalable
Pros and Cons
- "The initial setup was straightforward."
- "We find the ease of use and the cost associated with the solution valuable."
- "It should have other workloads from other suppliers running on the solution."
What is most valuable?
We find the ease of use and the cost associated with the solution valuable.
What needs improvement?
The ability to have other workloads from other suppliers running on the solution would be nice in the next release.
For how long have I used the solution?
We have been using the solution for approximately six years and are currently using the latest version.
What do I think about the stability of the solution?
The solution is stable.
What do I think about the scalability of the solution?
The solution is scalable, and approximately 500 people are utilizing it in our organization.
How are customer service and support?
Oracle technical support is good compared to the other providers. So it is good for Oracle Cloud Infrastructure and general cloud products.
How was the initial setup?
The initial setup was straightforward. We have always had cloud adoption and connections for customers, but as soon as we passed the cloud adoption connection to EAM, it ran smoothly.
What other advice do I have?
I rate the solution a nine out of ten. The solution is good, but it should have other workloads from other suppliers running on the solution in the next release.
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
engineering technician at a retailer with 10,001+ employees
Easy to set up, able to run large platforms, and helpful for taking clients that have multiple sites
Pros and Cons
- "I head the sales and marketing team. So, specifically on the feature set side, multi-tenancy is the one that I'm most familiar with. It's also the one that we found to be the most beneficial to us because it allows us to take clients that have multiple sites. For instance, one of our larger clients, which is a bank based out of South Africa, has offices in multiple countries. It allows us to multi-tenant each and create a tenant for each country within multi-tenanted architecture."
- "From a Kenyan or African perspective, Oracle and Microsoft have a very good footprint across all the countries we operate in."
- "The biggest challenge I'm having with the cloud offering is the sizing. So, pricing becomes difficult. The sizing challenge is in terms of being very clear on how your data growth or your requirements would be. It becomes a bit difficult to be able to ensure that there's enough future proofing in what you've signed. At the same time, the whole idea behind the cloud is to be able to pay for what you use. You don't want to pay for something that you're not using."
- "The biggest challenge I'm having with the cloud offering is the sizing. So, pricing becomes difficult."
What is our primary use case?
Our specialty is insurance software. We were primarily vendors for software licensing, but we've transitioned our product to the cloud in the last two years.
The deployment depends on what a client wants. We use public clouds for clients that are willing to take our products as a SaaS model. For the ones that are on-prem, we split the load between the core platform, which is on-prem, and non-essential services, which are on the cloud.
What is most valuable?
I head the sales and marketing team. So, specifically on the feature set side, multi-tenancy is the one that I'm most familiar with. It's also the one that we found to be the most beneficial to us because it allows us to take clients that have multiple sites. For instance, one of our larger clients, which is a bank based out of South Africa, has offices in multiple countries. It allows us to multi-tenant each and create a tenant for each country within multi-tenanted architecture.
What needs improvement?
The biggest challenge I'm having with the cloud offering is the sizing. So, pricing becomes difficult. The sizing challenge is in terms of being very clear on how your data growth or your requirements would be. It becomes a bit difficult to be able to ensure that there's enough future proofing in what you've signed. At the same time, the whole idea behind the cloud is to be able to pay for what you use. You don't want to pay for something that you're not using.
For how long have I used the solution?
It has been two years.
What do I think about the scalability of the solution?
All our clients are enterprise clients. We don't have any small clients.
The main challenge that we have with scalability is the opacity and the pricing. Pricing becomes a challenge because you're not very clear on at what point in time you'll be breaking or you'll be exceeding the size you already acquired. That is the challenge, but Oracle powers some of the biggest cloud platforms in the world, and so do AWS and Azure. All of them have the ability and skill to run very large platforms.
How are customer service and support?
They have an office locally. Amazon has only just started an office locally. Microsoft has been here for a long time. We've been Oracle Partners for 22 years, So, we're familiar with them anyway.
How was the initial setup?
I know it's very straightforward. Microsoft Azure, Oracle Cloud, and Amazon AWS have some sort of out-of-the-box packages that you can purchase. Oracle also has a sandbox environment that they can provision for you to be able to set up your operation just to try it out. So, the setup is straightforward.
What's my experience with pricing, setup cost, and licensing?
Its pricing is complex, but as partners, we can get away with quite a bit of discounting because we deal with them directly.
I would rate their pricing probably a one or two out of five because they're quite expensive. Microsoft Azure will probably be the cheapest because depending on the Microsoft product that you have, they have some sort of bundling. There are things that they give you to get you onto Azure. AWS is probably somewhere in the middle.
What other advice do I have?
We work in a very narrow space. Our specialty is insurance software. We have an insurance ERP. We are an ISV. So, we make our own software. In the sub-Saharan African market, we're, in a way, the largest vendor. So, our recommendation for the clientele that we serve would ideally be Oracle.
There are a lot of data laws that are being enacted. Kenya is one of the big ones enacting data access and data sovereignty laws, which is probably denting a lot of cloud offerings. However, there are a lot of co-located operations where people are providing data centers within the country. The in-country cloud providers, such as MTN and Liquid Intelligent Technologies, give you a lot more flexibility. In that scenario, you get a lot of flexibility in hybridizing the cloud setup that you have, and all three of them would work pretty much the same way. From a Kenyan or African perspective, Oracle and Microsoft have a very good footprint across all the countries we operate in. We're in eight countries now. Amazon AWS is only just starting in Kenya. I don't know if they're anywhere else. They might be in Ghana, Nigeria, and South Africa. So, they would have a hub-and-spoke type model in terms of how you'd be able to support it. If I were to recommend anything, it would be Oracle Cloud and Microsoft Azure.
I would rate Oracle Cloud a nine out of ten.
Disclosure: My company has a business relationship with this vendor other than being a customer. Reseller/Partner
Buyer's Guide
Download our free Oracle Cloud Infrastructure (OCI) Report and get advice and tips from experienced pros
sharing their opinions.
Updated: October 2026
Product Categories
Infrastructure as a Service Clouds (IaaS) PaaS Clouds Marketing Intelligence Container RegistryPopular Comparisons
Microsoft Azure
Red Hat OpenShift
VMware Tanzu Platform
Salesforce Platform
Akamai Connected Cloud (Linode)
Alibaba Cloud
SAP Business Technology Platform
Google Firebase
Nutanix Cloud Clusters (NC2)
VMware Cloud Foundation
Pivotal Cloud Foundry
Amazon Bedrock
Buyer's Guide
Download our free Oracle Cloud Infrastructure (OCI) Report and get advice and tips from experienced pros
sharing their opinions.
Quick Links
Learn More: Questions:
- What Is The Biggest Difference Between Microsoft Azure and Oracle Cloud Platform?
- Looking for pricing comparison between Amazon AWS and Oracle Cloud
- Have you attended Oracle University courses, and do you think they are worthwhile?
- What does your organization use Oracle Cloud Platform for the most?
- Is the customer support of Oracle Cloud Platform reliable?
- What are the biggest differences between Workday, Oracle Cloud and SAP SuccessFactors?
- How easy is to maintain Workday, Oracle Cloud, and SuccessFactors?
- Can anyone share a price comparison between Oracle Cloud (Oracle Fusion), SAP HANA and Microsoft Dynamics NAV?
- Which is better, Microsoft Azure or Oracle Cloud Platform?
- When evaluating Infrastructure as a Service (IaaS), what aspect do you think is the most important to look for?
















