The solution is used for syncing all the information from our On-Premises Data Centre to the Oracle CI. We are using Oracle Infrastructure as a service.
Manager Databases & Applications at Burque Corporation
A stable high-performance solution to run and build applications
Pros and Cons
- "We are not using any features offered by OCI but only using virtual machines. So our data only syncs from our On-premises to cloud. The compute and performance are better than other cloud solutions."
- "The initial setup can be made easier and the technical support team should give faster responses. Oracle can introduce the VPN service that can be directly connected to the machine and perform work directly on the server. This feature can help users."
What is our primary use case?
What is most valuable?
We are not using any features offered by OCI but only using virtual machines. So our data only syncs from our On-premises to cloud. The compute and performance are better than other cloud solutions.
What needs improvement?
The initial setup can be made easier and the technical support team should give faster responses.
Oracle can introduce the VPN service that can be directly connected to the machine and perform work directly on the server. This feature can help users.
For how long have I used the solution?
I have been using Oracle Cloud Platform for more than four years.
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Oracle Cloud Infrastructure (OCI)
May 2025

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What do I think about the stability of the solution?
It is a stable solution. I rate the stability a nine out of ten.
What do I think about the scalability of the solution?
For its scalability, there should be provision that we can build a scale up or down scale on a running system.Whenever we scale up or down scale, we have to shut down the system and then apply it to do the configuration. I rate the scalability an eight out of ten.
How are customer service and support?
The technical support is very slow. Recently, I raised a concern for MFA but did not get any response for eight days. After I escalated it to the manager I got a response. I rate the support a five out of ten.
How would you rate customer service and support?
Neutral
How was the initial setup?
The initial setup is very complex. I have faced difficulty configuring a new region. We already deployed from one region to another region, but I faced a lot of the problem when configuring the new region.Another issue that I was faced was when I am allowing any other server or any other IP, to access from the effectuation basis but there is no feature to allow me chose the server by server name. There should be a provision to allow firewall by server name or you can set the domain name. But at present its only based on IP.
What was our ROI?
As the solution is a bit expensive, the Return On Investment will take one to two years to show.
What's my experience with pricing, setup cost, and licensing?
Oracle Cloud Platform is a bit costly. You can always bring your own license or subscribe to the SaaS option, but the SaaS option is very costly.
I rate the pricing a six out of ten.
What other advice do I have?
I rate the overall solution an eight out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.

Principal Consultant at PricewaterhouseCoopers
A scalable and reasonably priced solution that enables users to create their own reports
Pros and Cons
- "The product enables users to create their own reports."
- "The product features related to the manufacturing domain must be improved."
What is our primary use case?
We use the solution in insurance and financial institutions like banks.
What is most valuable?
The solution is better than its previous on-premise version. The on-premise version was not flexible enough for end-user reporting requirements. The product enables users to create their own reports. It is really helpful.
What needs improvement?
The product is not stable enough for our SCM client’s requirements. The clients' requirements are not feasible for the out-of-the-box solution. The product features related to the manufacturing domain must be improved.
For how long have I used the solution?
I have been using the solution for five to six years.
What do I think about the stability of the solution?
The tool is not stable. We ended up doing additional tasks to fulfill the client’s requirements. It is not that flexible.
What do I think about the scalability of the solution?
The solution is scalable. Our customers are mainly enterprise-level businesses.
How are customer service and support?
The technical support is very good. It has improved over the last few years. Now, we get better responses from the engineers.
How would you rate customer service and support?
Positive
How was the initial setup?
The installation is very easy. The time taken for deployment depends on the volume of the configuration. Generally, it can be done within one or two days. We have one SME and another person to support the SME in configuring the product. It is very easy to maintain the tool.
What's my experience with pricing, setup cost, and licensing?
The product’s pricing is reasonable compared to other tools in the market. We pay a yearly subscription. Our clients mainly pay the initial license cost and the yearly subscription fee.
What other advice do I have?
If someone wants to implement the product for a new client, they must understand the features and functionalities available out of the box. I would rate the tool a ten out of ten for the finance modules, but I would rate it a seven for manufacturing. Overall, I rate the solution an eight out of ten.
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
Buyer's Guide
Oracle Cloud Infrastructure (OCI)
May 2025

Learn what your peers think about Oracle Cloud Infrastructure (OCI). Get advice and tips from experienced pros sharing their opinions. Updated: May 2025.
851,823 professionals have used our research since 2012.
Sr PeopleSoft Consultant at People Tech
Has good scalability but its technical support services could be better
Pros and Cons
- "The solution is stable."
- "It takes more time to release resources than one of its competitors."
What is most valuable?
The solution works very well.
What needs improvement?
The solution's cost could be better. Also, it takes time to release resources compared to AWS. They should improve this particular area.
For how long have I used the solution?
We have been using the solution for nine months.
What do I think about the stability of the solution?
The solution is stable.
What do I think about the scalability of the solution?
Around 40% of our organization uses this solution. It has good scalability.
How are customer service and support?
The solution's technical support services are more expensive than AWS. Also, they should expand the team to address day-to-day issues.
How would you rate customer service and support?
Neutral
What's my experience with pricing, setup cost, and licensing?
The solution is expensive.
What other advice do I have?
I rate the solution a five out of ten.
Disclosure: My company has a business relationship with this vendor other than being a customer:
Deliver Head - Database and Infrastructure Cloud Services at Tech Mahindra Limited
A strong infrastructure management solution with good technical support, and a comprehensive licensing model
Pros and Cons
- "We appreciate the fact that this solution will operate with both native and third-party applications. This has meant that we don't need to change all of our systems to accommodate it within our network."
- "We appreciate the fact that this solution will operate with both native and third-party applications. This has meant that we don't need to change all of our systems to accommodate it within our network."
- "Some of the features of this solution, such as the digital assistant, require extensive configuration before they are suitable for use. We would like these to be made more straightforward and to require less manual input."
What is our primary use case?
We use this solution to provide storage and management of infrastructure, as well as application hosting.
What is most valuable?
We appreciate the fact that this solution will operate with both native and third-party applications. This has meant that we don't need to change all of our systems to accommodate it within our network.
We also find the licencing model of a single cost to be good value for money.
What needs improvement?
Some of the features of this solution, such as the digital assistant, require extensive configuration before they are suitable for use. We would like these to be made more straightforward and to require less manual input.
For how long have I used the solution?
We have been working with this solution for over six years.
What do I think about the stability of the solution?
We have found the stability of this solution to be extremely good in terms of uptime, availability, performance, and consistency.
What do I think about the scalability of the solution?
The scalability of this product is good, and is actioned automatically when there is a spike in usage.
How are customer service and support?
The technical support for this product is very good. The team respond quickly, and know the product features quite thoroughly.
How was the initial setup?
The initial setup for this solution is very easy and straightforward.
What's my experience with pricing, setup cost, and licensing?
The licenses for this solution are very comprehensive and, therefore, very economical; there is only one cost, and it covers all available features without any chargeable add-ons.
What other advice do I have?
We would recommend that organizations evaluate this solution with a neutral mindset, considering their business needs above any other factors. This way they will ensure that the product they choose has features they actually need.
I would rate this solution a nine out of ten.
Which deployment model are you using for this solution?
Public Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
Technology special at a tech vendor with 10,001+ employees
A secure, consistent and powerful product with a great technical support team
Pros and Cons
- "It is a stable solution...Since it is a cloud solution, I can say it is a scalable product."
- "The pricing model of Oracle Cloud Platform is an area of concern. Oracle Cloud Platform should be made available at a cheap price."
What is most valuable?
I like the consistency that the solution offers to its uses. I also like how secure and powerful the solution is since I haven't had to deal with any issues from my company's customers. In general, my company's customers who use Oracle Cloud Platform are happy. I found the implementation process of the solution to be good.
What needs improvement?
The research and development team working at Oracle and Microsoft are doing their best to improve the product.
The pricing model of Oracle Cloud Platform is an area of concern. Oracle Cloud Platform should be made available at a cheap price.
For how long have I used the solution?
I have been working as a senior account manager selling Oracle Cloud Platform since Oracle offers more than 90 products.
What do I think about the stability of the solution?
It is a stable solution.
What do I think about the scalability of the solution?
Since it is a cloud solution, I can say it is a scalable product.
How are customer service and support?
The solution's technical support has been perfect for me.
Which solution did I use previously and why did I switch?
I rate my experience with Microsoft a nine out of ten. SAP also offers powerful tools but does not match the same level as Microsoft or Oracle.
How was the initial setup?
I wasn't involved in the deployment process of Oracle Cloud Platform since my job was to only sell it.
The solution is deployed on the cloud.
What's my experience with pricing, setup cost, and licensing?
In Oracle Cloud Platform, one needs to make payments towards the subscription charges.
What other advice do I have?
I recommend Oracle Cloud Platform to those who plan to use it. I also recommend Microsoft products to others. Products from Oracle and Microsoft are very powerful.
I rate the overall product a five or six out of ten for Egypt. From a global perspective, I rate the overall product a nine out of ten.
Disclosure: My company has a business relationship with this vendor other than being a customer: Reseller
Business & Integration Arch Assoc Manager at Accenture
Easy to use and has a very valuable roadmap feature
Pros and Cons
- "A good feature of the solution is the clear roadmap it provides specifically from Oracle to PC, there are good options to use OTP."
- "Since our Oracle products are on premise we cannot get the premier Oracle products."
What is our primary use case?
We use the solution to assist with project planning, cost, and build collector applications.
Oracle has strong data centers, however, we use the fast approach with Oracle which includes the technical resources, email, and data center.
What is most valuable?
Oracle products are easy to use. The Oracle Construction and Engineering flow is a good tool for cost control.
A good feature of the solution is the clear roadmap it provides specifically from Oracle to PC, there are good options to use OTP.
What needs improvement?
Since our Oracle products are on-premise we cannot get the premier Oracle products. Oracle releases new versions annually, but because of our license, we are using the previous version. With the solution on-premise, we can't access some applications that require access to their consulting teams.
Oracle Cloud Platform can improve their function overlap.
For how long have I used the solution?
I have been using Oracle Cloud Platform for 17 years.
What do I think about the stability of the solution?
Oracle Cloud Platform is stable.
What do I think about the scalability of the solution?
The solution is scalable. Our organization operates in multiple locations, Oracle is good for this.
How are customer service and support?
Our license includes technical resources with Oracle. They maintain our application. With the help of Oracle, we perform user confirmation and other functional computer data centers.
I have contacted Oracle support for a few different issues. Overall, I would give them a three out of five. Most times when we contact Oracle, we request the development team, and they take longer than expected to resolve the concerns.
How would you rate customer service and support?
Neutral
What's my experience with pricing, setup cost, and licensing?
Oracle is a software accessory service that we have a user subscription for. For example, we require the project planning license, which is a user based license.
Considering the license required, the country and the versions, we chose the prepaid option.
What other advice do I have?
I would rate this solution a ten of ten and would strongly recommend Oracle Cloud Platform.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
ABM at DBL Group.
Easy to set up but cloud migration should be easier
Pros and Cons
- "The initial setup was easy. It takes just a few minutes to create a virtual machine."
- "The monitoring tool and the migration from on-premise to the cloud should be much easier."
What is our primary use case?
I mainly use this solution for our business employee side and our cloud infrastructure.
What needs improvement?
The monitoring tool and the migration from on-premise to the cloud should be much easier.
For how long have I used the solution?
I've been working with Oracle Cloud Platform for three years.
What do I think about the stability of the solution?
The stability is all right.
What do I think about the scalability of the solution?
This solution is scalable.
How was the initial setup?
The initial setup was easy. It takes just a few minutes to create a virtual machine.
What's my experience with pricing, setup cost, and licensing?
The pricing is reasonable.
What other advice do I have?
I would rate Oracle Cloud Platform as seven out of ten.
Which deployment model are you using for this solution?
Public Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
Infrastructure specialist at Cooper Cloud
Can be used for computing, histology and for ExaCS
Pros and Cons
- "I find the Single Sign-On, SSO, feature to be valuable."
- "The framework from AWS is so good, I would like to see this feature in OCI."
What is our primary use case?
I use a lot of features of OCI. I use it for computing, for histology and for ExaCS.
What is most valuable?
I find the Single Sign-On, SSO, feature to be valuable.
What needs improvement?
The billing and right sizing for optimization of your cost in the cloud, a well architected frame. An article should be done as soon as possible to improve it. The framework from AWS is so good, I would like to see this feature in OCI.
For how long have I used the solution?
I have been using Oracle Cloud Infrastructure Registry, OCIR, for three years.
What do I think about the stability of the solution?
OCI is stable.
What do I think about the scalability of the solution?
This solution is perfect, it works very well. Every time I need to scale some machines, they scale automatically for me.
How are customer service and support?
I never use technical support with Oracle Cloud Infrastructure Registry.
How was the initial setup?
The initial setup of OCI was simple. I have a lot of experience in Cloud, so it is easy for me.
What other advice do I have?
For those looking at implementing OCI, I recommend you talk to others who have used it. If you need an environment with scalability and trust for your services, OCI, you won't need to worry.
I would rate OCI a 9 out of 10.
Disclosure: I am a real user, and this review is based on my own experience and opinions.

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