I've primarily used it for experimentation. I don't just use it for commercial purposes. We already work with Azure and AWS clouds and we decided to consider the usage of Oracle as well. I run IA services, for example, when creating VMs and storage or configurations.
Cloud Architect at a computer software company with 1,001-5,000 employees
Stable with an easy initial setup but needs more analytics capabilities
Pros and Cons
- "The product is scalable."
- "Technical support could be a bit better."
What is our primary use case?
What is most valuable?
The IA services, including storage, creating VMs and databases have been great. The database services in particular are excellent.
The initial setup was straightforward.
The product is scalable.
The stability is good so far.
What needs improvement?
I don't have much detailed knowledge or experience in improvement areas. I need to first be more hands-on in my approach. I need more time to learn the technology, as I'm not as comfortable with it as I am with Azure and AWS.
Technical support could be a bit better.
Azure and AWS offerings are on a much bigger scale. Those who use this product must be Oracle-centric, which isn't the case with the other two. Whereas Oracle seems to be geared more towards databases only and Oracle only.
The analytics need to be improved.
For how long have I used the solution?
I've used the solution for a few use cases, however, not to its full potential. I've used it for maybe six months or so. It hasn't been that long.
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What do I think about the stability of the solution?
The stability so far has been good. I don't recall dealing with bugs or glitches. It doesn't crash or freeze. It's reliable.
What do I think about the scalability of the solution?
The scalability of the solution is very good. If a company needs to expand using it, it can do so.
We only have one customer on the product right now, however, a few customers are already planning to move their services to Oracle as well.
How are customer service and support?
Technical support is good. they're okay. They could be a bit better, however, we're mostly happy with them.
Which solution did I use previously and why did I switch?
I also work with Azure and AWS.
How was the initial setup?
The initial setup is very straightforward. It's easy to execute. It's not overly difficult or complex.
What other advice do I have?
We are a customer, however, we do have clients on Oracle's cloud.
I'm not actively using the solution; I occasionally use it for certain projects.
I'm using the IA service version.
I'd recommend the solution to other users and companies.
I would rate the product at a seven out of ten.
Which deployment model are you using for this solution?
Public Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Technology Expert at a financial services firm with 1,001-5,000 employees
Overall high database performance and competitively priced
Pros and Cons
- "The most valuable feature of this solution is the high level of performance for the databases."
- "In a future release, they could improve by adding some form of machine learning and artificial intelligence."
What is our primary use case?
We use this solution to connect the API to our Oracle database.
What is most valuable?
The most valuable feature of this solution is the high level of performance for the databases.
What needs improvement?
In a future release, they could improve by adding some form of machine learning and artificial intelligence.
For how long have I used the solution?
I have been using this solution for approximately 20 years.
What's my experience with pricing, setup cost, and licensing?
The price is fair, but we have to manage it to keep it low.
What other advice do I have?
I rate Oracle Cloud Platform a nine out of ten.
Which deployment model are you using for this solution?
Public Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
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Oracle Cloud Infrastructure (OCI)
January 2026
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Head of Security at a computer software company with 501-1,000 employees
Good availability with low implementation costs but needs better scripting methodology
Pros and Cons
- "The pricing isn't too bad."
- "The solution could always be less expensive."
What is our primary use case?
We have an application and run this application on this Infrastructure element. That's our primary use case for this product.
How has it helped my organization?
The solution has improved our organization's implementation and running costs. It's saved us money already, in just a few short months.
What is most valuable?
We plan to use the solution to service our databases.
The solution's availability is quite good.
The implementation costs are quite low. The pricing isn't too bad.
What needs improvement?
The solution needs to improve the creation process for server fonts and the usability and scripting methodology. There's a lot of room for improvement so far.
Technical support is pretty good, however, it could be improved upon.
The solution could always be less expensive.
If the product could add HSM services to the infrastructure service, that could make it better.
For how long have I used the solution?
We've been using the solution for about six months at this point. It hasn't been a year yet. It's still relatively new.
What do I think about the stability of the solution?
If we're just speaking about the database, it's a very stable solution. In terms of the cloud aspect, we are still at the very beginning. It's still quite new to us as a product. We will see when we have relevant experience with real operational statistics. Therefore, it's difficult to make a statement on stability in general. I don't have enough information.
What do I think about the scalability of the solution?
We don't have the relevant experience yet to really discuss scalability. It's not something that we have attempted yet, with the product still being so new to us. We need more time to really figure that part out.
How are customer service and technical support?
Technical support has been pretty good so far. I'd give them a rating of eight out of ten. We're mostly satisfied with the service they've provided. They are knowledgeable and responsive. That said, it could be slightly improved.
How was the initial setup?
While the installation was relatively easy, there is some complexity involved when you get into the scripting methodology. To create at least 10 or 40 databases with the same scripting is not really easy.
The deployment took around two or so weeks.
What's my experience with pricing, setup cost, and licensing?
In terms of pricing, as far as I've heard from my colleagues and the management, it is an acceptable price. However, they would still be interested in a cheaper solution.
Which other solutions did I evaluate?
If they did attempt to evaluate another solution, at the time, I was not at the company. Since I have been around, they have only been interested in the Oracle solution.
What other advice do I have?
We are a reseller partner.
In general, I would rate the solution at a seven out of ten. We're mostly happy with the solution, however, there are aspects that can be improved upon.
I would recommend this product to companies who are really familiar with the earlier version of Oracle databases.
Which deployment model are you using for this solution?
Public Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
Devops & OpenShift Architect at a computer software company with 10,001+ employees
Good interface, but the price could be better and the support team should have more knowledge
Pros and Cons
- "The most valuable feature of this solution is the Interface."
- "Areas that need improvement are the pricing and the support."
What is our primary use case?
We provide support for our clients using Oracle Cloud.
What is most valuable?
The most valuable feature of this solution is the Interface.
What needs improvement?
Areas that need improvement are the pricing and the support.
For how long have I used the solution?
I have been using Oracle Cloud for one year.
We are using the cloud version.
What do I think about the scalability of the solution?
I have more than 20 admins on my team who are using this solution.
How are customer service and technical support?
Technical support needs to be more knowledgeable. This is an area that needs improvement.
Which solution did I use previously and why did I switch?
We also have experience with VMware infrastructure.
How was the initial setup?
The initial setup is straightforward. It's easy.
The length of the deployment depends on whether is it cloud-based or on-premises, and if it is pre-configured.
What's my experience with pricing, setup cost, and licensing?
Pricing needs to be improved.
What other advice do I have?
I would rate Oracle Cloud a six out of ten.
Which deployment model are you using for this solution?
Public Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer. partner
IT Architect at a tech services company with 51-200 employees
Great database with good stability and a very good interface
Pros and Cons
- "The pricing of the solution is pretty good."
- "I work with many clouds and I would say, in comparison, others have a better presentation of services and they have clearer steps in terms of implementation."
What is our primary use case?
We are solutions implementors. My first project was an e-commerce platform and mobile application for clients where clients could check credit cards and their status. It's information about the last products purchased. We used the Oracle Cloud Platform for this.
How has it helped my organization?
Since implementing the solution, our service times are much better. We have noticed the better implementation of services with the Oracle Service Bus. There has been an overall reduction of complexity in regards to services.
What is most valuable?
The database is the solution's most valuable aspect.
We appreciate the solution's computing capabilities. It has good Meter Machines. There are good expansions as well.
The database by far is one of the best databases we are using. It has resolved many problems. It's more complete in comparison to all the other databases.
The interface has been renewed and it offers a very good user experience.
The pricing of the solution is pretty good.
What needs improvement?
The marketplace could be improved very much. There are some competing clouds that have marketplaces with solutions that within a few weeks have a total ecosystem running, and that is where Oracle is very limited.
I work with many clouds and I would say, in comparison, others have a better presentation of services and they have clearer steps in terms of implementation. Oracle could be more clear in the presentation of the hierarchies of services. The configuration for a canvas needs to be very clear. Right now, it's not as good as it could be.
For how long have I used the solution?
I've been working with the solution for about three years at this point. It's been a while.
What do I think about the stability of the solution?
I have a very good impression of the solution's stability. There aren't bugs or glitches. It doesn't crash or freeze. It's very good overall.
What do I think about the scalability of the solution?
The scalability seems to be very good. There seem to be many ways you can automatically scale if you need to. If a company would like to expand this solution, they can do so. However, the scaling process could be a bit more clear.
We have many clients and their sizes vary. One of my clients is a retailer and it has about 2000 employees. They have many physical stores and have e-commerce where they have been using Oracle Platform.
How are customer service and technical support?
Technical support is very good. We have an engineer assigned to our account and they are a very fluent communicator and have been very fast at resolving problems normally.
We have so far been satisfied with their level of service.
How was the initial setup?
The initial setup isn't overly complex. The only complexity was in understanding the way that the user gains access to the services. In other Cloud services, like Amazon, you have a URL that directly allows the user to go to a service. In Oracle, you have to know specific URLs, and there are too many steps to get right to your services. In that sense, it's not as straightforward. They could definitely make the process easier.
In our case, deployment took about two months or so.
What's my experience with pricing, setup cost, and licensing?
The model is basically if you aren't using the solution you won't have to pay. We can turn off the machines if we don't need them and we won't keep incurring bills.
The solution seems to offer pretty competitive pricing. We haven't found it overly expensive. It's very competitive in comparison to other options.
Which other solutions did I evaluate?
We did look at Amazon among other solutions. The decision was basically made after a series of negotiations.
What other advice do I have?
It's one of the best databases in the market. We've found it to be very stable in the new versions. You can plug it into other services easily. As a database solution, it's been very good and you can implement it very quickly.
Overall, I would rate the product at a nine out of ten.
Disclosure: My company has a business relationship with this vendor other than being a customer. Implementer
Arquiteto de Soluções at a tech services company with 201-500 employees
Stable with good pricing but not yet mature enough
Pros and Cons
- "The simple infrastructure of the service is very useful."
- "The scalability requires some improvement. This is one of the most important things they need to get better at."
What is our primary use case?
We use the Oracle Cloud to migrate workloads from customers on-premise to the cloud.
How has it helped my organization?
We have a customer that had been on-premise Oracle product, hardware, and software.
The hardware was aged already. In fact, it was discontinued. It was the most cost-effective to move to the cloud and investment in terms of licenses was significantly less.
What is most valuable?
Currently, Oracle Cloud is one of the cloud providers that has a better cost and the right commercial conditions here in Brazil.
In general, for customers who already use Oracle database products, this solution has some advantages. They're migrating to the cloud, however, the simple infrastructure of the service is very useful.
What needs improvement?
Oracle Cloud is still young compared to AWS or Microsoft. They still need to develop in many areas. They need to expand their services portfolio. They don't have even half of the services provided by AWS, for instance.
The scalability requires some improvement. This is one of the most important things they need to work on.
There are many other services that they need to add to the infrastructure - such as analytics, machine learning, and IoT.
For how long have I used the solution?
We've been using the solution for about four to six months, so it's been about half a year.
What do I think about the stability of the solution?
The stability is very good. We have no problems. We have a client that migrated from AWS to Oracle Cloud. It's been one year, I believe, and he is still satisfied running production there with no issues.
What do I think about the scalability of the solution?
The solution isn't quite AWS yet. They have some issues with the outer scaling, for instance. They need to improve in that area a bit.
We tend to deal with medium-sized organizations. One of those customers has about a bit more than 100 servers there. I would say there are 120 servers running on Oracle.
We have clients that do plan to increase usage in the future. It will require some scaling.
How are customer service and technical support?
Oracle offers very good support. We're quite satisfied with the level of support we get.
Technical support is very good. I would say it is better than AWS. They are investing on partnerships, so we get a lot of support from Oracle Cloud. Much more than from AWS. For AWS we are just a small partner, however, we've gotten much more attention from Oracle Cloud than AWS, or even Microsoft.
How was the initial setup?
It was a smooth and similar transition from on-premise to the cloud. I think it's very good.
I'm afraid that I cannot comment much about the process as I'm not very technical. It was our VBAs with customers and the Oracle architects and analysts that made the implementation.
It's my understanding that the deployment too approximately one month.
What about the implementation team?
We had good support from Oracle during the implementation process. They were very helpful.
What's my experience with pricing, setup cost, and licensing?
The price here in Brazil is very competitive.
Which other solutions did I evaluate?
We've had clients that have evaluated Microsoft Azure. However, they get much better commercial conditions, costs, and benefits from Oracle than any other cloud provider. Even IBM, which is very aggressive here in Brazil.
What other advice do I have?
We're Oracle partners.
We're using the current version of the solution.
The solution has very good infrastructure. They are being very aggressive as they want to expand their footprint. In a few years, they will compete in a more balanced way against AWS and Microsoft and Google as well.
Overall, I would rate the solution six out of ten. As it matures, it will become much better and be much more competitive.
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
Sr. Principal Cloud Solutions Architect at a tech services company with 1,001-5,000 employees
Secure, scales well, and the pricing is good
Pros and Cons
- "It is more secure and more controlled than an on-premises deployment."
- "They could add more features."
What is our primary use case?
We are using this solution for the Oracle Databases that we have.
How has it helped my organization?
It is more secure and more controlled than an on-premises deployment.
What is most valuable?
We use the Data Warehouse a lot.
What needs improvement?
They could add more features.
Technical support could improve, they could have more resources for troubleshooting.
For how long have I used the solution?
I have been using Oracle Cloud for more than four years.
We are using the Generation 2 version.
What do I think about the stability of the solution?
It's a stable solution. We have not had any bugs or glitches.
What do I think about the scalability of the solution?
The scalability is good. Our organization does not have users, rather, we are service providers. Our customers are the users and we have more than 100 of tem.
How are customer service and technical support?
We have used technical support a couple of times. I would rate them a seven out of ten.
Which solution did I use previously and why did I switch?
Previously, we were using another solution but decided that we wanted to move toward Oracle products.
How was the initial setup?
The initial setup is straightforward.
What's my experience with pricing, setup cost, and licensing?
The pricing is the best.
What other advice do I have?
Oracle Cloud is the best option.
I would rate this solution an eight out of ten.
Which deployment model are you using for this solution?
Public Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
Senior Java EE & Oracle Fusion Middleware Developer at a tech services company with 51-200 employees
Stable, with good availability and good security
Pros and Cons
- "The security on the solution is very good."
- "The solution isn't very mature. The on-premises deployment has more features and the cloud needs to work to match those options."
What is most valuable?
The sign on is very good.
The availability of the solution is excellent.
The stability offered by the cloud has been great.
There are a lot of really good product features. It offers everything from mobility, to analytics, to business processes.
The front-end is like Jet, and it's pretty user-friendly.
The security on the solution is very good.
What needs improvement?
They must improve the integration layer. It must have everything and be able to integrate with on-premise options a lot of features are not provided on the cloud.
In the Oracle BCS business process, when you create an XSG file and make the integration layer with the base in XSG, there is no validation code in the XSG. Therefore, when you add the field required or field string, it's not checking this validation as it does on-premise. In the cloud, you need to clear the JavaScript file and validate this field. This is the main problem and they can't in the cloud.
The solution isn't very mature. The on-premises deployment has more features and the cloud needs to work to match those options.
For how long have I used the solution?
I've been using the solution for about a year at this point. It hasn't been too long.
What do I think about the stability of the solution?
The product is extremely stable. On-premises solutions may face issues related to CPU usage, however, as a cloud product, you don't have these issues. It makes it very stable.
What do I think about the scalability of the solution?
As a cloud solution, it's very scalable. It's the main purpose of having a cloud. It's very flexible and scalable as it can expand on the cloud.
Curently, we have ten people who use the solution in our organization.
I don't believe there are plans to increase usage in the future.
How are customer service and technical support?
I've dealt with technical support in the past. It could be improved upon. We need support in the area of customization. It's a pretty new product, so it needs to provide certain features to our clients, and we need technical support to troubleshoot for us.
Which solution did I use previously and why did I switch?
We didn't previously use a different solution before implementing Oracle.
How was the initial setup?
The initial setup is not complex. It's straightforward. Basically, you just connect it, it's like an on-premise deployment.
What about the implementation team?
I'm able to handle the implementation myself. I don't need the assistance of integrators or consultants. It's pretty easy to accomplish without the help of an outside professional.
What other advice do I have?
My organization is just an Oracle customer.
I've been very impressed with the solution. It's a very good platform.
I'm unsure which version of the solution we're currently using.
I'd advise others to move to Oracle Cloud. If they have a medium-sized business, it would work for you pretty well.
However, it's not a mature solution yet and needs a few more years to grow and build out features on the cloud that currently only exist in the on-premise deployment.
Overall, I would rate the solution seven out of ten.
Which deployment model are you using for this solution?
Public Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
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