The most valuable features of Oracle Cloud are flexibility and beneficial security.
HR manager at a hospitality company with 51-200 employees
Scalable, flexible, but expensive
Pros and Cons
- "I have found Oracle Cloud to be a scalable solution."
What is most valuable?
For how long have I used the solution?
I have been using Oracle Cloud for approximately two years.
What do I think about the scalability of the solution?
I have found Oracle Cloud to be a scalable solution.
The organization I was working for had business worldwide in over 10 countries and there were more than 10,000 people using this solution.
How are customer service and support?
I have not used the support.
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Oracle Cloud Infrastructure (OCI)
January 2026
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What was our ROI?
Clients are able to reduce their costs by using Oracle Cloud.
What's my experience with pricing, setup cost, and licensing?
The price of the solution should be reduced to a price that people can afford.
What other advice do I have?
I would recommend this solution to others.
I rate Oracle Cloud a seven out of ten.
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
Senior Oracle Database Administrator at a tech consulting company with 201-500 employees
It improves performance and addresses issues between the nodes of clusters for private IPs
Pros and Cons
- "Oracle is valuable for improving performance and addressing issues between the nodes of clusters for private IPs. It provides a private connection between the client and the security cluster."
- "Sometimes when we install something, we need to partition and maybe rebuild the index. This can cause some issues for performance. In the future, I would like to see more stability and fewer bugs."
What is our primary use case?
Our clients are the maritime projects in Arab countries. They have Oracle 12C and 19C plus Data Guard deployed. We use Oracle for backup and some simple administration tasks, like creating more space to extend or resize the files.
The main purpose is to improve performance and provide high availability for the projects. We install the Oracle cluster between the client and the Data Guard— from the cluster to the nodes and the primary database to the standby database, which is also three nodes.
What is most valuable?
Oracle is valuable for improving performance and addressing issues between the nodes of clusters for private IPs. It provides a private connection between the client and the security cluster.
What needs improvement?
Sometimes when we install something, we need to partition and maybe rebuild the index. This can cause some issues for performance. In the future, I would like to see more stability and fewer bugs.
For how long have I used the solution?
I've been using Oracle Cloud Platform since 2019.
What do I think about the stability of the solution?
Oracle Cloud Platform is stable.
What do I think about the scalability of the solution?
Oracle Cloud platform is scalable.
How are customer service and support?
I rate Oracle support eight out of 10.
How was the initial setup?
Oracle Cloud Platform isn't complex to set up and administer. It takes about three or four days to install and configure empty clusters according to the user requirements.
What's my experience with pricing, setup cost, and licensing?
All of our projects have licensing costs. It's about half a million.
What other advice do I have?
I rate Oracle Cloud Platform eight out of 10.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Buyer's Guide
Oracle Cloud Infrastructure (OCI)
January 2026
Learn what your peers think about Oracle Cloud Infrastructure (OCI). Get advice and tips from experienced pros sharing their opinions. Updated: January 2026.
881,757 professionals have used our research since 2012.
Information Technology Infrastructure Manager at a transportation company with 5,001-10,000 employees
Stable data center with endless resources
Pros and Cons
- "The main benefit is that you're getting all of the resources you require on a subscription base. So, you get to pay as you go instead of having to have a CAPEX, you convert your CAPEX to OPEX to cover the data center cost."
- "It isn't easy to get qualified people who know how to work on this tool. All my administrators are learning as they go. Since this is the only cloud solution provider in Saudi Arabia, and it has only been around for one year, I am sure that this will change with time."
What is our primary use case?
I am an IT infrastructure manager for an aerospace engineering company in Saudi Arabia. This solution is where we host our data center.
What is most valuable?
The main benefit is that you're getting all of the resources you require on a subscription basis. You get to pay as you go instead of having to have a CAPEX, you convert your CAPEX to OPEX to cover the data center cost.
What needs improvement?
It isn't easy to get qualified people who know how to work on this tool. All my administrators are learning as they go. Since this is the only cloud solution provider in Saudi Arabia, and it has only been around for one year, I am sure that this will change with time.
For how long have I used the solution?
I have been using this solution for six months.
What do I think about the stability of the solution?
The solution is very stable.
What do I think about the scalability of the solution?
It is scalable.
Which solution did I use previously and why did I switch?
We previously were using an on-premise data center.
How was the initial setup?
I would rate the setup a medium in terms of difficulty as there is some level of training required.
There are not six to eight people maintaining the tool.
What about the implementation team?
We utilized a partner team of OCI to do the initial setup and configuration. It took about one month to complete.
What's my experience with pricing, setup cost, and licensing?
There is an annual and a subscription option.
What other advice do I have?
This solution is a bit more complex than other options, and there are not as many qualified engineers, administrators, etc. out there. It may take you some time to find qualified people to work on it for you, or you will need to train your own people to work on it.
I would rate this an eight out of ten.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Head of Service Delivery at a manufacturing company with 10,001+ employees
Seamless deployment, good documentation, but support for integrating with non-Oracle solutions is unclear
Pros and Cons
- "Oracle does well when it comes to data privacy and security, which are critical."
- "Specific to the Oracle Cloud; while they have been able to showcase inbuilt features for Oracle applications, what doesn't really come across clearly is what happens when you want to host, work with, or integrate with applications outside of the Oracle stack."
What is our primary use case?
We have been using it for HR use cases, typically in two spaces. One is analytics, and the other involves the Oracle digital assistant that is hosted on the Oracle Cloud. It involves a set of conversational layers for HR use cases. Typically, the use cases are for payroll, employee absence, and performance.
What is most valuable?
The Oracle Cloud integrates well with other applications from the Oracle stack.
There is a lot of documentation available.
Oracle does well when it comes to data privacy and security, which are critical.
What needs improvement?
Specific to the Oracle Cloud; while they have been able to showcase inbuilt features for Oracle applications, what doesn't really come across clearly is what happens when you want to host, work with, or integrate with applications outside of the Oracle stack.
They do an okay job of releasing use cases within the stack, but I would like to see more features released outside of the stack.
The roadmap from Oracle is quite unclear.
Technical support from Oracle needs to be improved.
For how long have I used the solution?
We have been using the Oracle Cloud Platform for approximately 12 months.
We have been using this product but not very much to this point. It's pretty much nascent but we've now started ramping it up.
What do I think about the stability of the solution?
Since our deployment, it has been fairly stable.
What do I think about the scalability of the solution?
This is absolutely scalable, as long as they can provide integrations to external stacks. We have fewer than 2,000 users with varied roles in the organization.
How are customer service and support?
Not necessarily as an Oracle Cloud user, but as a general Oracle user, the technical support definitely has room for improvement.
Our experience has been that the response time is poor, escalations are the norm, and things are tossed around without a direct response. I'm not sure where the issue is but that's the general experience.
How was the initial setup?
The initial setup is pretty straightforward. Deploying it was seamless and it has been a good experience. End to end, it took us approximately three weeks to deploy.
What about the implementation team?
Our implementation was a combined effort. We used an integrator as well as a consultant. The consultant knew more about the product.
What other advice do I have?
The biggest lesson that I have learned from working with Oracle Cloud is that using other applications from the Oracle stack works well. It's a linear job to finish. However, if you are trying to integrate with Salesforce, for example, there are quite a few unknowns for which you don't really have any reference. You're primarily running it by trial and error rather than knowing what that involves. There is a lot of documentation and information available when dealing with the Oracle stack, but the rest of it seems to be a little hazy.
From the limited experience that we have with this product, I would rate it a seven out of ten.
Which deployment model are you using for this solution?
Public Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Other
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Tech lead at a comms service provider with 11-50 employees
A stable, powerful database but needs more high availability areas in Africa
Pros and Cons
- "They seem to be more readily integrating with Azure, which is great."
- "The initial setup can be a bit complex."
What is our primary use case?
I'm mainly focused on autonomous databases.
What is most valuable?
Oracle is a more powerful database than Azure or AWS.
Recently, they have been offering free certificates, which is a good way to distribute their solutions and to showcase their cloud services.
They seem to be more readily integrating with Azure, which is great.
So far, I have found the solution to be stable.
What needs improvement?
In the market, they are still not the best, however, they are working on it. They want to be more popular than AWS or Azure, which dominate right now.
The initial setup can be a bit complex.
They need to build up their DevOps.
They need to increase their high availability regions. They need more data centers in Africa. It risks services when high availability isn't available.
For how long have I used the solution?
I've only really used the solution for four months. I've just begun to focus on it in the last three weeks.
What do I think about the stability of the solution?
The stability is good. They have very good SLAs.
What do I think about the scalability of the solution?
While the scalability is good, only two or three have high availability domains. This is something they need to work on.
We have 15 users who are using Oracle in our organization.
Recently, we started work on a project with HPC, high-performance computing. We'll be using this on the cloud. However, we may use AWS for this as they are a bit more powerful still.
How are customer service and support?
In terms of support, sometimes we open some cases if we find any issue, however, everything is stable and working well. We are satisfied with their level of service.
Which solution did I use previously and why did I switch?
We previously worked with Excel databases.
I'm also familiar with AWS and Azure.
AWS was based on high-performance computing and their infrastructure is more powerful than Oracle infrastructure.
How was the initial setup?
The initial setup can get complex. The network aspects are still a little bit complex, however, their cloud services are pretty straightforward.
The deployment times vary. It depends on the type of system we are deploying. It takes two to three days to deploy typically.
We have two or three people that can handle any maintenance tasks.
What was our ROI?
While we haven't seen an ROI yet, that I know of, we likely will see some sort of ROI in the future.
What's my experience with pricing, setup cost, and licensing?
They have an OpEx model that is pay-as-you-go.
We have a yearly contract subscription.
What other advice do I have?
I'm just a customer and an end-user.
We are using the most recent version of the solution.
If anyone is curious to learn more about Oracle, they have opened all of their courses on Oracle University for free. Those interested in adopting the solution should take advantage, and learn as much as they can about Oracle before they go ahead and deploy any services.
I'd rate the solution at a seven out of ten.
Which deployment model are you using for this solution?
Hybrid Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Senior Database Administrator at a marketing services firm with 201-500 employees
Eases the deployment of Oracle Linux server instances and provides good database performance
Pros and Cons
- "I like having the ability to easily run Oracle Linux server instances and to deploy Oracle Middleware and WebLogic servers. Oracle's Infrastructure as a Service products are also very useful, and we're using those right now within Oracle OCI."
- "I think that there could be a more user-friendly environment when it comes to the options that Oracle presents through the Oracle Cloud Platform."
What is our primary use case?
Right now we're using two cloud platforms, one being Oracle Cloud Platform and the other Microsoft Azure. We've been using Oracle Cloud Platform since 2018 and Azure since 2015.
We use Oracle Cloud Platform with the OCI Infrastructure as a Service offerings, and we're essentially using it for the compute instances and nothing else. We have deployed some servers running Oracle Linux which are being used as our main development environment. Then, we also have servers for our UAT (User Acceptance Testing) environment. Neither of these use cases are for production environments, and they are only used for development and testing.
To access Oracle Cloud Platform, we have a VPN site-to-site connection from our site to Oracle Cloud. We don't have the FastConnect option because we don't have a very good reason to use it.
As for users, we typically have around 20 people who are connected to the Oracle environment and who do their work on it. Regarding maintenance, we have three people on technical staff for that, who are DBAs and architects.
How has it helped my organization?
It hasn't improved our organization in a direct, or highly visible, way because we only use it for development and testing. However, I enjoy the ease with which we are able to deploy Oracle Linux server instances and other Oracle products.
What is most valuable?
I like having the ability to easily run Oracle Linux server instances and to deploy Oracle Middleware and WebLogic servers. Oracle's Infrastructure as a Service products are also very useful, and we're using those right now within Oracle OCI.
What needs improvement?
I think that there could be a more user-friendly environment when it comes to the options that Oracle presents through the Oracle Cloud Platform.
Also, when you compare it to Microsoft Azure Marketplace, there aren't as many options to choose from, and some features are not available in some operating systems. In particular, I'd like to see more readily-available features such as Fusion Middleware as a service, in the same way that they have WebLogic as a service within OCI.
For how long have I used the solution?
I have been using Oracle Cloud Platform for the last three years.
What do I think about the stability of the solution?
It's very stable, especially when it comes to accessing the Oracle Cloud Platform through VPN.
What do I think about the scalability of the solution?
It's very scalable and we haven't had any issues in that regard.
Which solution did I use previously and why did I switch?
We have not previously used a similar solution to Oracle Cloud Platform. We started with Oracle Cloud Platform because we were already using Oracle products and we decided that deploying Oracle products on Oracle Cloud Platform would be a more sensible idea than deploying on other cloud solutions.
How was the initial setup?
The setup was very straightforward and it only took one to two days for the initial deployment.
What about the implementation team?
We used Oracle consultants through Oracle's ACS, along with three technical personnel including DBAs and architects.
What's my experience with pricing, setup cost, and licensing?
On a monthly basis, we pay around $2,500 for licensing fees, with no additional costs. We do pay extra licensing for other on-premises solutions, but these are not related to Oracle Cloud Platform.
What other advice do I have?
We're not using that many products within Oracle Cloud Platform, but nevertheless I can recommend it. Especially when it comes to the Database as a Service, which we use a lot. I can easily vouch for that if you are looking for good database performance.
In addition, if any companies or clients are currently using Oracle Database on-premises, I can certainly recommend that they migrate to Oracle Cloud Database.
I would rate Oracle Cloud Platform an eight out of ten.
Which deployment model are you using for this solution?
Public Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Other
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
IT Consultant at a tech services company with 201-500 employees
It is user friendly and easy to navigate, but the technical support needs improvement
Pros and Cons
- "The features allow you to connect the service solutions with the client's requirements. It is user-friendly, easy to navigate and provides assistance."
- "The customization and the requests put through were not flexible enough."
What is our primary use case?
Oracle Cloud Platform is user-friendly. It is used for our infrastructure and other services. A form or a database can be created where codes are uploaded. Due to the recent developments, you can also easily upload all the solutions on the cloud, without any plug-ins or forms. The conditions are already defaulted and you will just require it to configure. The platform is new, with a lot of features. However, it isn't as comfortable as AWS and others. Now they are receiving a lot of patches and upgrades which are customized according to the requirements, according to the gaps, including the reconnection filter.
What is most valuable?
The features allow you to connect the service solutions with the client's requirements. It is user-friendly, easy to navigate and provides assistance.
What needs improvement?
The customization and the requests put through were not flexible enough. The requests needed to be written and then dispatched to Oracle. The solutions were uncertain, some were resolved early, whereas some of them took time to be dispatched. Oracle needs to address the issues according to the country.
For how long have I used the solution?
I have been working with Oracle Cloud Platform for three and a half years.
What do I think about the stability of the solution?
It's stable, but more stability is required because of changes in nature. Updates happen and there are bugs reported. They need to fix those bugs which hamper stability sometimes. In many cases, customization is required across all the systems and companies, which again disrupts the work. Similarly, issues are reported when they are moving to production. Otherwise, it works fine. I rate the stability a four out of five.
What do I think about the scalability of the solution?
It is easy to scale and that is the reason we can use Oracle Cloud Platform in our enterprise.
How are customer service and support?
The requested logging takes time because when an issue comes up, the database isn’t updated with the newest solutions, and takes weeks to resolve the issues. They need to work on customer support.
How would you rate customer service and support?
Neutral
Which solution did I use previously and why did I switch?
I previously used SAP. SAP is more of a technical code which made it hard for me to cope with. In comparison, Oracle is more user-friendly and offers consultation.
How was the initial setup?
The initial setup is straightforward. The deployment and the time depend on the project. It's based on the technology that is available for its upload, volume, the nature of the product, and the volume of work we are going to configure. Depending on these, it can be done in minutes or in hours.
Depending on the issue, the maintenance and the requirement of support are also uncertain. Regular maintenance is usually done by the employees. In case of a bigger update, then the requirements change and engineers are required.
What's my experience with pricing, setup cost, and licensing?
It is cheaper as a solution model. It isn’t cheaper than SAP but offers more features and competition.
What other advice do I have?
This solution is much more user-friendly and easy to navigate. It doesn’t require much training, from the end user, or manager's perspective. They can communicate with a lot of other platforms internally and it's beneficial. Overall, it is a nice package and I will rate it seven out of ten.
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
Regional Sales Manager at a tech services company with 11-50 employees
A competitively priced solution that offers ROI with its use
Pros and Cons
- "There is ROI with the product's use."
- "There is room for improvement for stability."
What needs improvement?
There is room for improvement for stability.
For how long have I used the solution?
I have been using the product since 2018.
What do I think about the stability of the solution?
I would rate the tool's stability an eight out of ten.
What do I think about the scalability of the solution?
I would rate Oracle Cloud's scalability a ten out of ten.
How was the initial setup?
Oracle Cloud's setup is easy.
What was our ROI?
There is ROI with the product's use.
What's my experience with pricing, setup cost, and licensing?
Oracle Cloud's pricing is competitive. The tool changes its pricing when there is a change in its architecture.
What other advice do I have?
I would rate the product a nine out of ten.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
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