Oracle Cloud Infrastructure (OCI) Reviews

We have been using it for HR use cases, typically in two spaces. One is analytics, and the other involves the Oracle digital assistant that is hosted on the Oracle Cloud. It involves a set of conversational layers for HR use cases. Typically, the use cases are for payroll, employee absence, and performance.

The Oracle Cloud integrates well with other applications from the Oracle stack. 

There is a lot of documentation available.

Oracle does well when it comes to data privacy and security, which are critical.

Specific to the Oracle Cloud; while they have been able to showcase inbuilt features for Oracle applications, what doesn't really come across clearly is what happens when you want to host, work with, or integrate with applications outside of the Oracle stack.

They do an okay job of releasing use cases within the stack, but I would like to see more features released outside of the stack.

The roadmap from Oracle is quite unclear.

Technical support from Oracle needs to be improved.

We have been using the Oracle Cloud Platform for approximately 12 months.

We have been using this product but not very much to this point. It's pretty much nascent but we've now started ramping it up.

Since our deployment, it has been fairly stable.

This is absolutely scalable, as long as they can provide integrations to external stacks. We have fewer than 2,000 users with varied roles in the organization.

Not necessarily as an Oracle Cloud user, but as a general Oracle user, the technical support definitely has room for improvement.

Our experience has been that the response time is poor, escalations are the norm, and things are tossed around without a direct response. I'm not sure where the issue is but that's the general experience.

The initial setup is pretty straightforward. Deploying it was seamless and it has been a good experience. End to end, it took us approximately three weeks to deploy.

Our implementation was a combined effort. We used an integrator as well as a consultant. The consultant knew more about the product.

The biggest lesson that I have learned from working with Oracle Cloud is that using other applications from the Oracle stack works well. It's a linear job to finish. However, if you are trying to integrate with Salesforce, for example, there are quite a few unknowns for which you don't really have any reference. You're primarily running it by trial and error rather than knowing what that involves. There is a lot of documentation and information available when dealing with the Oracle stack, but the rest of it seems to be a little hazy.

From the limited experience that we have with this product, I would rate it a seven out of ten.

I'm mainly focused on autonomous databases.

Oracle is a more powerful database than Azure or AWS. 

Recently, they have been offering free certificates, which is a good way to distribute their solutions and to showcase their cloud services.

They seem to be more readily integrating with Azure, which is great.

So far, I have found the solution to be stable. 

In the market, they are still not the best, however, they are working on it. They want to be more popular than AWS or Azure, which dominate right now.  

The initial setup can be a bit complex.

They need to build up their DevOps. 

They need to increase their high availability regions. They need more data centers in Africa. It risks services when high availability isn't available.

I've only really used the solution for four months. I've just begun to focus on it in the last three weeks. 

The stability is good. They have very good SLAs.

While the scalability is good, only two or three have high availability domains. This is something they need to work on. 

We have 15 users who are using Oracle in our organization. 

Recently, we started work on a project with HPC, high-performance computing. We'll be using this on the cloud. However, we may use AWS for this as they are a bit more powerful still. 

In terms of support, sometimes we open some cases if we find any issue, however, everything is stable and working well. We are satisfied with their level of service. 

We previously worked with Excel databases. 

I'm also familiar with AWS and Azure. 

AWS was based on high-performance computing and their infrastructure is more powerful than Oracle infrastructure.

The initial setup can get complex. The network aspects are still a little bit complex, however, their cloud services are pretty straightforward. 

The deployment times vary. It depends on the type of system we are deploying. It takes two to three days to deploy typically.

We have two or three people that can handle any maintenance tasks. 

While we haven't seen an ROI yet, that I know of, we likely will see some sort of ROI in the future. 

They have an OpEx model that is pay-as-you-go.

We have a yearly contract subscription. 

I'm just a customer and an end-user.

We are using the most recent version of the solution. 

If anyone is curious to learn more about Oracle, they have opened all of their courses on Oracle University for free. Those interested in adopting the solution should take advantage, and learn as much as they can about Oracle before they go ahead and deploy any services.

I'd rate the solution at a seven out of ten.

Right now we're using two cloud platforms, one being Oracle Cloud Platform and the other Microsoft Azure. We've been using Oracle Cloud Platform since 2018 and Azure since 2015.

We use Oracle Cloud Platform with the OCI Infrastructure as a Service offerings, and we're essentially using it for the compute instances and nothing else. We have deployed some servers running Oracle Linux which are being used as our main development environment. Then, we also have servers for our UAT (User Acceptance Testing) environment. Neither of these use cases are for production environments, and they are only used for development and testing.

To access Oracle Cloud Platform, we have a VPN site-to-site connection from our site to Oracle Cloud. We don't have the FastConnect option because we don't have a very good reason to use it.

As for users, we typically have around 20 people who are connected to the Oracle environment and who do their work on it. Regarding maintenance, we have three people on technical staff for that, who are DBAs and architects.

It hasn't improved our organization in a direct, or highly visible, way because we only use it for development and testing. However, I enjoy the ease with which we are able to deploy Oracle Linux server instances and other Oracle products. 

I like having the ability to easily run Oracle Linux server instances and to deploy Oracle Middleware and WebLogic servers. Oracle's Infrastructure as a Service products are also very useful, and we're using those right now within Oracle OCI.

I think that there could be a more user-friendly environment when it comes to the options that Oracle presents through the Oracle Cloud Platform.

Also, when you compare it to Microsoft Azure Marketplace, there aren't as many options to choose from, and some features are not available in some operating systems. In particular, I'd like to see more readily-available features such as Fusion Middleware as a service, in the same way that they have WebLogic as a service within OCI.

I have been using Oracle Cloud Platform for the last three years.

It's very stable, especially when it comes to accessing the Oracle Cloud Platform through VPN.

It's very scalable and we haven't had any issues in that regard.

We have not previously used a similar solution to Oracle Cloud Platform. We started with Oracle Cloud Platform because we were already using Oracle products and we decided that deploying Oracle products on Oracle Cloud Platform would be a more sensible idea than deploying on other cloud solutions.

The setup was very straightforward and it only took one to two days for the initial deployment.

We used Oracle consultants through Oracle's ACS, along with three technical personnel including DBAs and architects.

On a monthly basis, we pay around $2,500 for licensing fees, with no additional costs. We do pay extra licensing for other on-premises solutions, but these are not related to Oracle Cloud Platform.

We're not using that many products within Oracle Cloud Platform, but nevertheless I can recommend it. Especially when it comes to the Database as a Service, which we use a lot. I can easily vouch for that if you are looking for good database performance.

In addition, if any companies or clients are currently using Oracle Database on-premises, I can certainly recommend that they migrate to Oracle Cloud Database. 

I would rate Oracle Cloud Platform an eight out of ten.

We have a customer requirement for a private cloud environment, and we use our on-premises system as a tool for order planning. 

We have also established a connection by configuring their network based on the requirements they provided.

I like that with Oracle Cloud Infrastructure you can customize everything according to your preferences. You can choose your hardware, perform various tasks, and design your infrastructure per your requirements. It allows you to fulfill all your needs.

In the region where I work, there's a perception that it's too expensive. I believe pricing is a crucial area that needs assessment. They should consider improving the pricing strategy to make it more appealing and effective, especially to attract new customers and buyers in this region.

I've been using this solution for the past two and a half years.

I've reached out to customer support many times. They provide coding support and other solutions. If, for some reason, the answer isn't readily available, they're willing to conduct a Zoom session to work through the issue and provide an effective solution.

You simply need to sign up, and the process is straightforward. Just click on the service button, and then proceed to create a user account. We've implemented the tool on Oracle Cloud and currently have four to five users using the solution.

The solution is expensive.

I highly recommend using Oracle Cloud Infrastructure. If you have a good understanding of the product, know how to install it, and know how to get it installed, then it's in your hands to save money. 

With the product, you have complete control over the management of your system. You can devise your own policies and create services tailored to your specific requirements. Overall, I rate the product an eight out of ten.

Oracle Cloud Platform is user-friendly. It is used for our infrastructure and other services. A form or a database can be created where codes are uploaded. Due to the recent developments, you can also easily upload all the solutions on the cloud, without any plug-ins or forms. The conditions are already defaulted and you will just require it to configure. The platform is new, with a lot of features. However, it isn't as comfortable as AWS and others. Now they are receiving a lot of patches and upgrades which are customized according to the requirements, according to the gaps, including the reconnection filter. 

The features allow you to connect the service solutions with the client's requirements. It is user-friendly, easy to navigate and provides assistance.

The customization and the requests put through were not flexible enough. The requests needed to be written and then dispatched to Oracle. The solutions were uncertain, some were resolved early, whereas some of them took time to be dispatched. Oracle needs to address the issues according to the country.

I have been working with Oracle Cloud Platform for three and a half years.

It's stable, but more stability is required because of changes in nature. Updates happen and there are bugs reported. They need to fix those bugs which hamper stability sometimes. In many cases, customization is required across all the systems and companies, which again disrupts the work. Similarly, issues are reported when they are moving to production. Otherwise, it works fine. I rate the stability a four out of five.

It is easy to scale and that is the reason we can use Oracle Cloud Platform in our enterprise.

The requested logging takes time because when an issue comes up, the database isn’t updated with the newest solutions, and takes weeks to resolve the issues. They need to work on customer support.

Neutral

I previously used SAP. SAP is more of a technical code which made it hard for me to cope with. In comparison, Oracle is more user-friendly and offers consultation.

The initial setup is straightforward. The deployment and the time depend on the project. It's based on the technology that is available for its upload, volume, the nature of the product, and the volume of work we are going to configure. Depending on these, it can be done in minutes or in hours.

Depending on the issue, the maintenance and the requirement of support are also uncertain. Regular maintenance is usually done by the employees. In case of a bigger update, then the requirements change and engineers are required.

It is cheaper as a solution model. It isn’t cheaper than SAP but offers more features and competition.

This solution is much more user-friendly and easy to navigate. It doesn’t require much training, from the end user, or manager's perspective. They can communicate with a lot of other platforms internally and it's beneficial. Overall, it is a nice package and I will rate it seven out of ten. 

There is room for improvement for stability. 

I have been using the product since 2018. 

I would rate the tool's stability an eight out of ten. 

I would rate Oracle Cloud's scalability a ten out of ten. 

Oracle Cloud's setup is easy. 

There is ROI with the product's use. 

Oracle Cloud's pricing is competitive. The tool changes its pricing when there is a change in its architecture. 

I would rate the product a nine out of ten. 

Our primary use case for the solution is for data. We wanted to move to cloud and get virtualized servers for a specific entity or power for cloud applications.

The object storage and managed backup solution are valuable. Additionally, we like that the charge is per user.

The solution has one of the best cloud infrastructures in the world. However, the price can be improved as it is a bit expensive compared to other cloud solutions. In addition, the functionalities could be simplified as it is a bit difficult to learn.

We have been using the solution for a year and are currently using the latest version.

The solution is very stable.

The solution is very scalable, and the scalability goes hand in hand with pricing.

The initial setup was complex and took two weeks to fully implement.

The solution is expensive and extra costs are incurred if you need assistance with the installation. I rate the price a four out of ten.

I rate the solution a nine out of ten. The solution is good, but the price and simplicity can be improved. I recommend the solution to users considering implementing it if they can afford it.

We find the ease of use and the cost associated with the solution valuable.

The ability to have other workloads from other suppliers running on the solution would be nice in the next release.

We have been using the solution for approximately six years and are currently using the latest version.

The solution is stable.

The solution is scalable, and approximately 500 people are utilizing it in our organization.

Oracle technical support is good compared to the other providers. So it is good for Oracle Cloud Infrastructure and general cloud products.

The initial setup was straightforward. We have always had cloud adoption and connections for customers, but as soon as we passed the cloud adoption connection to EAM, it ran smoothly.

I rate the solution a nine out of ten. The solution is good, but it should have other workloads from other suppliers running on the solution in the next release.