Oracle Cloud Infrastructure (OCI) Reviews

I am an IT infrastructure manager for an aerospace engineering company in Saudi Arabia. This solution is where we host our data center.

The main benefit is that you're getting all of the resources you require on a subscription basis. You get to pay as you go instead of having to have a CAPEX, you convert your CAPEX to OPEX to cover the data center cost.

It isn't easy to get qualified people who know how to work on this tool. All my administrators are learning as they go. Since this is the only cloud solution provider in Saudi Arabia, and it has only been around for one year, I am sure that this will change with time.

I have been using this solution for six months.

The solution is very stable.

It is scalable.

We previously were using an on-premise data center.

I would rate the setup a medium in terms of difficulty as there is some level of training required.

There are not six to eight people maintaining the tool.

We utilized a partner team of OCI to do the initial setup and configuration. It took about one month to complete.

There is an annual and a subscription option.

This solution is a bit more complex than other options, and there are not as many qualified engineers, administrators, etc. out there. It may take you some time to find qualified people to work on it for you, or you will need to train your own people to work on it.

I would rate this an eight out of ten.

The most valuable feature of the solution is that it is a cloud-based solution.

The solution's reporting part is not good and needs more development. We get unpredictable errors when we use it. OIC needs to be developed because it is limited. For example, you can't make huge data migrations and data integrations with it.

It is hard to make a report because you can't use an SQL browser. All the other third-party products are not free, and you need to pay for them. Using Oracle's internal reporting solution for running SQL statements is a waste of time.

I have been using Oracle Cloud for two years.

I rate Oracle Cloud a two or three out of ten for stability.

Oracle Cloud is a scalable solution, but we have many performance problems. For example, when we faced an important performance problem, the solution’s scalability did not work until the problem was resolved. We waited for a month or two for the problem to be solved. Also, there are some problems with the service desk part of the Oracle Fusion.

Most of our clients for Oracle Cloud are medium-level and enterprise businesses.

I rate Oracle Cloud a six out of ten for scalability.

The solution's technical support team responds late.

Negative

The solution is cheaper compared to Oracle E-Business Suite.

On a scale from one to ten, where one is expensive and ten is cheap, I rate the solution's pricing a seven out of ten.

Oracle Cloud has good security features that benefit our clients' operations.

Overall, I rate the solution a five out of ten.

We have a customer requirement for a private cloud environment, and we use our on-premises system as a tool for order planning. 

We have also established a connection by configuring their network based on the requirements they provided.

I like that with Oracle Cloud Infrastructure you can customize everything according to your preferences. You can choose your hardware, perform various tasks, and design your infrastructure per your requirements. It allows you to fulfill all your needs.

In the region where I work, there's a perception that it's too expensive. I believe pricing is a crucial area that needs assessment. They should consider improving the pricing strategy to make it more appealing and effective, especially to attract new customers and buyers in this region.

I've been using this solution for the past two and a half years.

I've reached out to customer support many times. They provide coding support and other solutions. If, for some reason, the answer isn't readily available, they're willing to conduct a Zoom session to work through the issue and provide an effective solution.

You simply need to sign up, and the process is straightforward. Just click on the service button, and then proceed to create a user account. We've implemented the tool on Oracle Cloud and currently have four to five users using the solution.

The solution is expensive.

I highly recommend using Oracle Cloud Infrastructure. If you have a good understanding of the product, know how to install it, and know how to get it installed, then it's in your hands to save money. 

With the product, you have complete control over the management of your system. You can devise your own policies and create services tailored to your specific requirements. Overall, I rate the product an eight out of ten.

We have customers working with these services and we work with those clients. Specifically, cloud services are made up of autonomous databases. There is an OCI (Oracle Call Interface) and this is configured depending exactly on the service that you want to use. When you talk about an autonomous database it makes it is easy to automate your services. You do not have to worry about the purchase and the upgrading of databases because Oracle will be taking care of those things.  

Right now, here in our country, we are experiencing a problem where people are not able to understand the importance of this autonomous database architecture. My take is that it is the type of service that can elevate a certain type of company.  

Most people are worried about putting their databases on the cloud because they worry about security issues. But with cloud end-customers, most of the people respond in a promising way now.  

The best features are the independence from hardware onsite, the ease of setup, and the lack of need for maintenance.  

So far, I do not have ant problems with the product. But I think that Oracle — especially for people in Africa — can look at the issues with subscriptions. They could make it so that people are able to have a better experience in trying out the product as that might lead to more adoption. Maybe they could look at reducing the price of the subscription because most of us are not able to afford it at the current level. The price in the subscription, for those who may want to subscribe to the cloud as a customer, keeps those potential customers from even considering it as a solution. Some of us are struggling a bit.  

We have been working with Oracle Cloud for less than six months.  

Oracle is stable. Stability is built into the cloud. The reliability of the connection is the only potential problem.  

Oracle Cloud is highly scalable. We are definitely going to use this product in the future and plan on scaling our usage with our customers. The way that end-users and potential customers are responding to the product is promising. A year ago when you talk about the cloud, people would not even listen to what you were saying.  

Unfortunately, right now there is no one in our company who is using the product. We do not have our own subscription. We are still trying to expand our customer base and secure more customers to use the service.  

I can not say anything about the technical support, because I have not done anything with the cloud that made it necessary for me to consult with them. My take is that because of the way Oracle Cloud has been designed, it is user friendly. This is especially true for the infrastructure as a service.  

The way it is deployed, it is not going to be difficult to administer the infrastructure as a service on the client side.  

Even though I did not do a lot of setups, my take is that the navigation of the setup process is user-friendly and conceptualized well. I think most people — even if they are not a DBA — can deploy a database on Oracle Cloud. Because the interface is so user-friendly and the navigation is not hard, it does not take a lot of effort to accomplish your task. Deployment takes just a few minutes for creating a situation where you are just testing. But it will take just a few hours for a live environment.  

I did not use an integrator, reseller, or consultant for the deployment. I was not necessary and I was able to complete it just doing it by myself.  

The cost of the subscription is high and may exclude many customers, especially in my country.  

I only use Oracle, but recently, I was looking at the vendor Salesforce. I was looking at their website and I think their concept and approach are quite interesting. It may be applicable for some of our clients.  

I would recommend this product, definitely. In a way, I am already working on that with potential customers by recommending its use for them. Most of the features that I have used in the product are good and I am happy with it. Oracle is good in terms of how they do things.  

On a scale from one to ten (where one is the worst and ten is the best), I would rate Oracle Cloud as an eight-out-of-ten.  

Our use case is for a variety of purposes. We use it for our billing system, our operations support system, our analytic data warehousing, digitalization, customer service, marketing, and sales. So it is integral to our operations.  

It provides us with our first opportunity to use a cloud solution.  

I think the price was actually very good for us although it is not exactly a feature. The autonomous database functions are an excellent feature.  

Even though the price was not bad for our purposes, I think Oracle should open up their software service more to customers by bringing the pricing down for the product. The cost may be a bit high for many potential users.  

One feature I also think I would like to see is better portability of the VMware environment into the Oracle Cloud. I think the integration process should be made more simple. We use vSphere and it was not as easy as it should have been.  

We have been using Oracle Cloud for about 16 months now.  

As far as our impression of the stability, we have had no outages so far. It has been quite stable.  

This product can scale automatically. So if you configure it to scale, it will scale accordingly upon need.  

We have around 24 users working on this solution in our company. They all in technical roles like there are business analysts, there are some developers, there are some engineers, and a few DBAs as well.  

We have had the opportunity to call technical support and we do like their services. There are not any problems with that part of the experience at all. They are good at what they do.  

We had not used a different cloud solution for our infrastructure prior to Oracle. This was our first experience with this type of product.  

The initial setup was really quite straightforward. We did it as part of plans for multiple projects but getting up a VMware database was just another half an hour or so. The process was pretty quick but could still be improved.  

We did some of the implementations ourselves, but on one of the reporting projects, we used an Oracle integrator. We were not entirely satisfied working with them and came away with mixed feelings. I think they did not make the effort to understand the requirements properly and I think that the delivery was really was not up to our expectations.  

Someone considering this product as a solution has to examine their needs. If Oracle Cloud probably meets their use case, then it is a good choice.  

On a scale from one to ten where one is the worst and ten is the best, I would rate Oracle Cloud overall as an eight-out-of-ten. They have a good product but there is really some room for improvement while they are still developing the solution into something more mature.  

It's a very robust solution, especially for the environment that you move onto the cloud. It's quick and easy to access, and easy to manage. 

Everything is governed by Oracle itself, including backups, and policies.

The environment is super fast so you get all the underlying machines behind the data. It's a good processing machine, especially in the Generation Two Cloud.

The solution makes it easy to access testimonial articles, etc.

There's an autonomous database, which is very useful. It's very efficient and easy to use and allows users to spend more time in other areas other than backup and recovery.

Pricing is very competitive. You are getting a good stack in Oracle because you're getting exit data and the backend along with the real application clusters, etc.

The Generation One Cloud doesn't have a great interface. We're using Generation Two and it's much better.

We have not tried it yet, but Azure integration would help a lot. Nowadays, it's all about having a multi-cloud platform. Integration with Azure is something we need to look into, especially on the SQL server to make sure the 2019 and 2017 SQL servers are supported.

The solution requires tighter integration capabilities.

There should be regional expansion in the availability of the solution. AWS and Azure offer much more availability right now. They have availability for almost all regions.  Cloud is something that almost every region needs to have it, so they need to make sure availability exists in Qatar.

Overall, every solution can use small improvements here and there. This solution is the same. We're still in the early days of using it, however.

We've been assessing the solution and have not deployed it yet. We're assessing it alongside Microsoft Azure and AWS. We do have hands-on experience with the solution, however.

The solution is stable. Like any other cloud platform, every day there are improvements and enhancements being done, as well as products that have been added. It's becoming more and more stable.

The solution is scalable. It had to be to manage the workload we have. Scalability is one of the most important aspects of any cloud solution.

We have about 100-150 users. We use it on a medium scale, and not too heavily right now.

We haven't spoken with technical support yet.

I've personally worked on Amazon Cloud Services. I'm certified in it. We're currently in the evaluation stage of a few different products.

The initial setup is straightforward. It's straightforward with easy to manage sites. Deployment takes three to five minutes and the machines get provisions fast. We were impressed overall with the setup procedures.

Currently, there's just one person managing the solution, and eventually we'll need help from a system administrator and an AD person.

We handled the implementation ourselves.

We're looking at a pay-as-you-go option for licensing. Ultimately, we're likely to pay monthly.

In terms of comparing the solution to Azure, the pricing is pretty competitive.

We've been evaluating AWS, Oracle Cloud and Microsoft Azure.

I'd rate the solution seven out of ten. We're new to the cloud, so we need more time to evaluate its capabilities.

We use the solution for EC2. It helps me to create around six servers for free to test out things. It also provides me with an authenticated cloud nameserver. We also use it as a wireguard endpoint. 

The tool should provide more options like other cloud services. Also, it should improve scalability with the free version. 

I have been working with the product for a year. 

The tool's stability is good. 

I would rate the solution's scalability a six out of ten since we have limitations to scale on the free version. I am the sole user of the tool. 

I have used the tool and I switched to Oracle Cloud since its free. 

The tool's deployment takes six months to complete. 

The solution is free to use. 

I would rate the product a seven out of ten since they don't provide much options. 

I'm mainly focused on autonomous databases.

Oracle is a more powerful database than Azure or AWS. 

Recently, they have been offering free certificates, which is a good way to distribute their solutions and to showcase their cloud services.

They seem to be more readily integrating with Azure, which is great.

So far, I have found the solution to be stable. 

In the market, they are still not the best, however, they are working on it. They want to be more popular than AWS or Azure, which dominate right now.  

The initial setup can be a bit complex.

They need to build up their DevOps. 

They need to increase their high availability regions. They need more data centers in Africa. It risks services when high availability isn't available.

I've only really used the solution for four months. I've just begun to focus on it in the last three weeks. 

The stability is good. They have very good SLAs.

While the scalability is good, only two or three have high availability domains. This is something they need to work on. 

We have 15 users who are using Oracle in our organization. 

Recently, we started work on a project with HPC, high-performance computing. We'll be using this on the cloud. However, we may use AWS for this as they are a bit more powerful still. 

In terms of support, sometimes we open some cases if we find any issue, however, everything is stable and working well. We are satisfied with their level of service. 

We previously worked with Excel databases. 

I'm also familiar with AWS and Azure. 

AWS was based on high-performance computing and their infrastructure is more powerful than Oracle infrastructure.

The initial setup can get complex. The network aspects are still a little bit complex, however, their cloud services are pretty straightforward. 

The deployment times vary. It depends on the type of system we are deploying. It takes two to three days to deploy typically.

We have two or three people that can handle any maintenance tasks. 

While we haven't seen an ROI yet, that I know of, we likely will see some sort of ROI in the future. 

They have an OpEx model that is pay-as-you-go.

We have a yearly contract subscription. 

I'm just a customer and an end-user.

We are using the most recent version of the solution. 

If anyone is curious to learn more about Oracle, they have opened all of their courses on Oracle University for free. Those interested in adopting the solution should take advantage, and learn as much as they can about Oracle before they go ahead and deploy any services.

I'd rate the solution at a seven out of ten.