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Jan Kucera - PeerSpot reviewer
Head of RPA at RobosizeME
Real User
Mar 12, 2024
Has good features that help secure infrastructure from threats, but it is not intuitive for new users
Pros and Cons
  • "The most valuable features of the solution are APEX, Threat Detector, and Cloud Guard."
  • "The AI capabilities and the power automate platform that Azure is offering seem to be way ahead of what Oracle is offering."

What is our primary use case?

I'm not a cloud engineer. I'm the head of the automation department. Given we are a small startup, everybody is a jack of all trades, and I need to know my way around the cloud a little bit as well. We work with computer instances, and we have some databases there.

We have some security groups and IP whitelisting so that we can run our automation for certain clients and do some VPNs. We don't have any product or application built on the solution. It just supports the process automation that we run.

What is most valuable?

The most valuable features of the solution are APEX, Threat Detector, and Cloud Guard. These features help secure our infrastructure from threats.

What needs improvement?

The AI capabilities and the power automate platform that Azure is offering seem to be way ahead of what Oracle is offering.

For how long have I used the solution?

I have been using Oracle Cloud Platform for two years.

Buyer's Guide
Oracle Cloud Infrastructure (OCI)
March 2026
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What do I think about the scalability of the solution?

If we need to copy and paste workflows around and around, then the solution's scalability and maintainability are not very good. If we need to adjust something, we can't do it in just one place. We need to adjust it in all the workflows built for that use case.

I rate the solution a four out of ten for scalability.

How are customer service and support?

We tried to contact Oracle technical support, but their response time was not very good, and I'm not sure if we ever resolved anything. We had an issue with the subscription, and the technical support team's response wasn't very prompt.

What's my experience with pricing, setup cost, and licensing?

I compared Oracle Cloud Platform with other competitor providers like Azure, and I don't think Oracle is too expensive. Oracle is doing its best to stay below the market price. For example, the price for the compute instances, among other things, is better than its competition. Compared with what we paid when we were on the startup program, the solution's pricing is really high for a small startup company like us.

What other advice do I have?

I played around with the Oracle Integration Cloud Platform and didn't really find my way to it. Other developers' experience with it was also clumsy. I haven't found a way to make dynamic connectors where we could have different payloads. We needed to create copies of already existing workflows if we wanted to use them for another client or use case. There was no way to have some sort of dynamic input parameter that would help us.

I would probably recommend Azure to other users because it's more intuitive. I think Oracle Cloud Platform is a better option for somebody who's been working with Oracle in the past. There are things in Oracle Cloud Platform that are better than in Azure. For example, the speed of deployment seems to work better in the Oracle Cloud Platform.

In Azure, our experience is that everything takes a while before the changes take place. Simple things like IP whitelisting and adding permissions take a while in Azure, whereas it's more instant in Oracle. For a new user, Oracle Cloud Platform is not as intuitive as Azure.

Overall, I rate the solution a seven out of ten.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Technical manager at A.S. Watson Group
Real User
Jan 10, 2024
The scalability feature of the product is very impressive, but the resiliency part needs improvement
Pros and Cons
  • "The scalability feature of the product is very impressive, especially considering the fact that the tool offers its users a pay-as-you-go model."
  • "The product's resilience is an area of concern where improvements are required."

What is our primary use case?

In my company, we manage the integrations of our internal systems with Oracle Cloud Infrastructure (OCI). We also use the product's interface for our company's employees, especially in areas related to finance, invoices, and other daily transactions, where we have to use the cloud services from either Cisco or Oracle.

What needs improvement?

The product has the monitoring tool developed by RedHat to take care of the end-to-end integrations where improvements are needed. The product's resilience is an area of concern where improvements are required. The HA capabilities of the solution have certain shortcomings, where improvements are required.

For how long have I used the solution?

I have been using Oracle Cloud Infrastructure (OCI) for two years. Our company works as implementers of the solution.

What do I think about the stability of the solution?

Stability-wise, it is a very good solution.

What do I think about the scalability of the solution?

The scalability feature of the product is very impressive, especially considering the fact that the tool offers its users a pay-as-you-go model.

My company operates as an enterprise-sized business since we function at a global level.

How are customer service and support?

I rate the technical support a seven to eight out of ten.

How would you rate customer service and support?

Neutral

How was the initial setup?

The product's initial setup phase was easy because the Oracle Cloud is powerful in terms of its functionalities. When it comes to the setup phase, some of it can be managed by yourself, some with the help of the company's team, and then with the aid of Cloud Shell. In general, the setup phase of the product is easy. A user can choose a pay-as-you-go service. The tool's offerings are different from the on-premises infrastructure, right from the procurement to the setup, including the configuration and everything else, which takes a long time, but for PaaS products, the time taken for all the setup processes is much shorter.

The solution is deployed on the hybrid cloud. Some of the services need to be accessed with the help of our company's internet network only.

The solution can be deployed in a few weeks.

What other advice do I have?

I rate the overall product a seven to eight out of ten.

Which deployment model are you using for this solution?

Hybrid Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer. Implementer
PeerSpot user
Buyer's Guide
Oracle Cloud Infrastructure (OCI)
March 2026
Learn what your peers think about Oracle Cloud Infrastructure (OCI). Get advice and tips from experienced pros sharing their opinions. Updated: March 2026.
884,933 professionals have used our research since 2012.
Mohamed Omran - PeerSpot reviewer
Service Operation Center Manager at Zain KSA
Real User
Oct 10, 2023
A very useful tool in terms of usability and customization
Pros and Cons
  • "Oracle is a very useful tool in terms of usability and customization."
  • "Oracle Cloud's support could be improved because its second-line support has weak engineers who handle stuff a little bit slowly."

What is our primary use case?

We use Oracle Cloud for procurement, HR, HRM, finance, and different types of fixed asset management.

What is most valuable?

Oracle is a very useful tool in terms of usability and customization.

What needs improvement?

Oracle Cloud's support could be improved because its second-line support has weak engineers who handle stuff a little bit slowly.

For how long have I used the solution?

I have been using Oracle Cloud for five to six years.

What do I think about the stability of the solution?

I rate Oracle Cloud an eight out of ten for stability.

What do I think about the scalability of the solution?

I rate Oracle Cloud a seven out of ten for scalability.

How was the initial setup?

Oracle Cloud's initial setup is a little bit complex, but it depends on the customization required by the business side.

On a scale from one to ten, where one is difficult and ten is easy, I rate Oracle Cloud a seven or eight out of ten for the ease of its initial setup.

What about the implementation team?

Oracle Cloud's deployment took weeks. We used a third party's help to implement the solution.

What's my experience with pricing, setup cost, and licensing?

Oracle Cloud is an expensive solution. On a scale from one to ten, where one is cheap, and ten is expensive, I rate Oracle Cloud's pricing a nine out of ten.

What other advice do I have?

Overall, I rate Oracle Cloud an eight out of ten.

Which deployment model are you using for this solution?

Hybrid Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
PuneetKaura - PeerSpot reviewer
Vice President of Sales and Operations at Aquila Clouds
Real User
Top 5Leaderboard
Aug 16, 2023
Suitable for OCI environment but needs to improve pricing
Pros and Cons
  • "Our recommendations are good, and we also have a bidding platform that is helpful for managed service providers. This platform can save customers up to 2-3 weeks in billing time, from 25 days to 3-4 days. We have two products: a basic product and a cloud optimization product. Both products help customers improve the performance and cost-efficiency of their cloud environments."
  • "Pricing could be improved considering competition and market conditions."

What is our primary use case?

We help OCI teams with many things, such as improving the hygiene of the environment. We bring out ideal instances, test storage, and anything that is wrong in the environment. We also perform tag management and policy checks and create recommendations for service providers and enterprise customers around what is wrong or what can be corrected within the historical cloud environment.

We wouldn’t give monthly tracking to the budget for testing up to three months in Oracle Cloud Environment. We can also schedule environments to be shut down during off-peak hours, such as at night or in the afternoon. Our tools can then start the environment as needed, which can help customers save money.

What is most valuable?

Our recommendations are good, and we also have a bidding platform that is helpful for managed service providers. This platform can save customers up to 2-3 weeks in billing time, from 25 days to 3-4 days. We have two products: a basic product and a cloud optimization product. Both products help customers improve the performance and cost-efficiency of their cloud environments.

What needs improvement?

Pricing could be improved considering competition and market conditions.

For how long have I used the solution?

I have been using the Oracle Cloud Platform for almost five years, since 2018. We work with the Oracle partners who are our customers too.

What do I think about the stability of the solution?

There is no issue with the stability.

I rate the solution’s stability a ten out of ten.

What do I think about the scalability of the solution?

I rate the solution’s scalability an eight out of ten.

How are customer service and support?

There is no support issue.

How would you rate customer service and support?

Positive

How was the initial setup?

We haven’t had any problems with the setup of Oracle.


The deployment will take less than seven to ten days since it can give good reports.


For deployment, we first need to understand the customer requirements and build the architecture around the deployment. We have the customer sign off on it and then go into the software deployment side. This is the proper life cycle of how to do it in the enterprise space. There are a lot of thoughts around the initial way or how we need to structure and architect the environment. For enterprises, it is a complex process. It will take one to two months to have all the sign-offs before we can go into implementation. It is followed across all the installations.


I rate the initial setup of the solution a ten out of ten.

What's my experience with pricing, setup cost, and licensing?

The solution is expensive according to services and competition. Also, it is not prevalent in the market. I rate the solution’s pricing a seven on a scale of ten, where ten is expensive, and one is cheap.

What other advice do I have?

We work in a hybrid environment, from on-prem VMware to public cloud sites like Oracle, AWS, GCP, and Azure.

Anybody using Oracle databases should move to OCI. OCI is the better platform to ship to for people currently using on-premises.


Overall, I rate the solution a ten out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer.
PeerSpot user
Chef De Projet BPM and Information Technology at DHL
Real User
Aug 11, 2023
A user-friendly tool that needs to improve its dynamic reporting capabilities
Pros and Cons
  • "It is a strong tool that offers more dynamic reporting capabilities while being user-friendly at the same time, and it can also be made better."
  • "The product's technical support is an area with shortcomings that need improvement."

What is our primary use case?

Oracle Cloud Infrastructure is useful for my company's KPI functionality in our transport business.

What is most valuable?

The most valuable features of the solution are its capabilities allowing us in our company to do certain calculations while offering dashboards. Our company also uses the product for data extraction because we don't want direct data extraction from Oracle TMS. We use the product for data extractions and delegations.

What needs improvement?

The product needs to increase its possibilities to have a dynamic dashboard and the capacity to improve to create some reports. The solution's structure for me is very quite old, making it hard for me to create a dynamic dashboard.

In general, the dynamic dashboard and reporting capacity are areas in the product that need improvement.

The product's technical support is an area with shortcomings that need improvement. I need to spend a lot of time on the product's documentation to find the product's usability and capacity. Though I don't contact the support team directly, I end up spending a lot of time on the support provided in the product's manual to find the use cases for which the solution is suitable.

For how long have I used the solution?

I have been using Oracle Cloud Infrastructure (OCI) for five years. My company is a customer of the solution.

What do I think about the stability of the solution?

It is a stable solution. The issue is more on the ETL side and the capacity of the origin sources to give the data, but the system remains quite strong.

I rate the product's stability a nine out of ten.

What do I think about the scalability of the solution?

The solution's scalability needs to be fixed since it can get a little confusing when used in different parts of your business.

I rate the product's scalability a seven out of ten.

How are customer service and support?

I rate the technical support a six or seven out of ten.

How would you rate customer service and support?

Neutral

Which solution did I use previously and why did I switch?

In the past, I used Qlik or Tableau only once to quickly create some reports. I felt the aforementioned products were dynamic and allowed me to create reports more easily, making me feel that the tool was very user-friendly. The number or level of data used in Qlik or Tableau compared to Oracle, there is a huge difference, making it difficult to compare.

How was the initial setup?

The solution is deployed on the cloud.

Though I am a part of the product's deployment process, I am only involved in the task of providing profiles to its users.

The deployment process takes a long time, like six months, since I need to create all the links and indulge myself in a few other activities.

What other advice do I have?

I would suggest those planning to use the solution be careful with the data integration at all stages.

It is a strong tool that offers more dynamic reporting capabilities while being user-friendly at the same time, and it can also be made better.

I rate the overall solution a seven out of ten.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Muthuvel Sivaraman - PeerSpot reviewer
AVP at a manufacturing company with 10,001+ employees
Real User
Top 5
Mar 29, 2023
An enterprise database solution with good performance, stability, and fault alerts.
Pros and Cons
  • "I like the solution’s stability, performance, and fault alerts."
  • "The solution is expensive. So we try to use MySQL on AWS to push the data. The tool’s support could be improved."

What is our primary use case?

We use the solution for a loan management solution which requires a database of around 2 TB. The loan management solution helps to disperse loans.

What is most valuable?

I like the solution’s stability, performance, and fault alerts.

What needs improvement?

The solution is expensive. So we try to use MySQL on AWS to push the data. The tool’s support could be improved.

For how long have I used the solution?

I have been using Oracle products for more than 15 years.

What do I think about the stability of the solution?

I would rate the solution’s stability a ten out of ten.

What do I think about the scalability of the solution?

The solution is scalable and I would rate its scalability an eight out of ten.

How are customer service and support?

The tool’s support depends on the resource you get from their team for a particular ticket. Sometimes it may take more time and otherwise not.

How would you rate customer service and support?

Neutral

How was the initial setup?

I would rate the tool’s initial setup an eight out of ten. The solution is an enterprise-grade database and requires an expert to deploy it. Post the UAT testing, the solution’s setup took a day to complete. The product required around five people for the deployment.

What about the implementation team?

We used a third-party vendor for the tool’s implementation.

What's my experience with pricing, setup cost, and licensing?

I would rate the tool’s pricing a ten out of ten since it is expensive.

What other advice do I have?

OCI is a good choice as an enterprise solution. The PL/SQL and stability features are good. You need to definitely go for this solution if money is not an issue. Otherwise, stick with MySQL. We run the solution round the clock and require around three people to maintain it.

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Other
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Hamid M. Hamid - PeerSpot reviewer
Data architect at Banking Sector
Real User
Oct 4, 2023
An easy-to-use and scalable tool with an easy initial setup phase
Pros and Cons
  • "The initial setup of Oracle Cloud is simple...It is a scalable solution."
  • "Oracle Cloud is not a user-friendly tool. From an improvement perspective, I want Oracle Cloud to be more user-friendly."

What is our primary use case?

One of the use cases of Oracle Cloud is that it helps use Oracle Database as a Service. In my company, the one database that we have on the cloud is supported, operated, and maintained by Oracle.

What is most valuable?

The solution's most valuable features are that it is easy to use and scalable. One of the best things about Oracle Cloud is that you need not worry about the underlying infrastructure it was deployed with since it allows you to increase the capacity with just one click.

If you want more CPUs, you can increase the overall number in your environment.

What needs improvement?

I don't have sufficient experience with Oracle Cloud to be able to comment on the areas where improvements are required.

Oracle Cloud is not a user-friendly tool. From an improvement perspective, I want Oracle Cloud to be more user-friendly.

For how long have I used the solution?

I have experience with Oracle Cloud. I do not directly use Oracle Cloud, but I use the tool for a client of my company who uses the product.

What do I think about the scalability of the solution?

It is a scalable solution. You just need to consider increasing your resources to use the solution's scalability features.

There aren't multiple users of the solution in my company. Only one person in my company uses the solution. My company uses Oracle Database in Oracle Cloud to create and use persistent stores. We also use Oracle Cloud in our company in relation to persistent data.

How are customer service and support?

Even though my company has used the product's technical support, I am not the person who spoke with Oracle's technical team.

How was the initial setup?

The initial setup of Oracle Cloud is simple.

During the setup phase of Oracle Cloud, you just need to click to deal with the provisioning part, after which the tool provides you with assistance, especially regarding the CPUs and RAM you need.

The solution is deployed on the cloud.

What's my experience with pricing, setup cost, and licensing?

The product offers a subscription-based licensing model. Though I am not sure, there are payments to be made to Oracle at the end of every quarter.

What other advice do I have?

I rate the overall tool a ten out of ten.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Bráulio  Etiandro - PeerSpot reviewer
IT Analyst at Muilo, SA
Real User
Sep 11, 2023
A solution that requires a simple setup phase but needs to improve its technical support team's speed of response
Pros and Cons
  • "It is a stable solution since it offers a very powerful performance to its users."
  • "Database instances and computer storage are areas with shortcomings in the product that need improvement."

What is our primary use case?

My company uses Oracle Cloud for our infrastructure as a service cloud.

What needs improvement?

Database instances and computer storage are areas with shortcomings in the product that need improvement.

The product's technical support team must improve their speed of response.

Oracle Cloud is not an easy tool to use, so I would like to see it offer faster connectivity and better migration capabilities in the future.

For how long have I used the solution?

I have been using Oracle Cloud for two years. I use the solution in my company as our company is a customer of Oracle. I don't remember the version of the solution.

What do I think about the stability of the solution?

It is a stable solution since it offers a very powerful performance to its users.

What do I think about the scalability of the solution?

My company has more than 100 users of the product, with around 12 administrators.

How are customer service and support?

I am satisfied with the solution's technical support. I rate the technical support an eight out of ten.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

I have experience with AWS. Oracle Cloud is available at a low cost compared to AWS. Compared to Oracle Cloud, AWS offers more services and quality at a high cost.

AWS also provides a database and S3 as a part of their services. Oracle is more easy to learn, while AWS is hard to learn.

How was the initial setup?

The initial setup of Oracle Cloud was very simple.

Our company has senior engineers who oversee the product's setup phase.

What's my experience with pricing, setup cost, and licensing?

The costs involved are low when it comes to Oracle Cloud, especially when compared to AWS.

What other advice do I have?

I am not satisfied with Oracle Cloud as a product.

Oracle Kubernetes, Oracle AI, and Oracle Analytics are good, making the database Oracle a better choice for my company.

I rate the overall product a seven out of ten.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Download our free Oracle Cloud Infrastructure (OCI) Report and get advice and tips from experienced pros sharing their opinions.
Updated: March 2026
Buyer's Guide
Download our free Oracle Cloud Infrastructure (OCI) Report and get advice and tips from experienced pros sharing their opinions.