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reviewer1084716 - PeerSpot reviewer
Arquiteto de Soluções at a tech services company with 201-500 employees
Real User
Stable with good pricing but not yet mature enough
Pros and Cons
  • "The simple infrastructure of the service is very useful."
  • "The scalability requires some improvement. This is one of the most important things they need to get better at."

What is our primary use case?

We use the Oracle Cloud to migrate workloads from customers on-premise to the cloud.

How has it helped my organization?

We have a customer that had been on-premise Oracle product, hardware, and software.

The hardware was aged already. In fact, it was discontinued. It was the most cost-effective to move to the cloud and investment in terms of licenses was significantly less.

What is most valuable?

Currently, Oracle Cloud is one of the cloud providers that has a better cost and the right commercial conditions here in Brazil.

In general, for customers who already use Oracle database products, this solution has some advantages. They're migrating to the cloud, however, the simple infrastructure of the service is very useful. 

What needs improvement?

Oracle Cloud is still young compared to AWS or Microsoft. They still need to develop in many areas. They need to expand their services portfolio. They don't have even half of the services provided by AWS, for instance.

The scalability requires some improvement. This is one of the most important things they need to work on.

There are many other services that they need to add to the infrastructure - such as analytics, machine learning, and IoT.

Buyer's Guide
Oracle Cloud Infrastructure (OCI)
May 2025
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For how long have I used the solution?

We've been using the solution for about four to six months, so it's been about half a year.

What do I think about the stability of the solution?

The stability is very good. We have no problems. We have a client that migrated from AWS to Oracle Cloud. It's been one year, I believe, and he is still satisfied running production there with no issues.

What do I think about the scalability of the solution?

The solution isn't quite AWS yet. They have some issues with the outer scaling, for instance. They need to improve in that area a bit.

We tend to deal with medium-sized organizations. One of those customers has about a bit more than 100 servers there. I would say there are 120 servers running on Oracle.

We have clients that do plan to increase usage in the future. It will require some scaling.

How are customer service and support?

Oracle offers very good support. We're quite satisfied with the level of support we get.

Technical support is very good. I would say it is better than AWS. They are investing on partnerships, so we get a lot of support from Oracle Cloud. Much more than from AWS. For AWS we are just a small partner, however, we've gotten much more attention from Oracle Cloud than AWS, or even Microsoft.

How was the initial setup?

It was a smooth and similar transition from on-premise to the cloud. I think it's very good. 

I'm afraid that I cannot comment much about the process as I'm not very technical. It was our VBAs with customers and the Oracle architects and analysts that made the implementation.

It's my understanding that the deployment too approximately one month.

What about the implementation team?

We had good support from Oracle during the implementation process. They were very helpful.

What's my experience with pricing, setup cost, and licensing?

The price here in Brazil is very competitive.

Which other solutions did I evaluate?

We've had clients that have evaluated Microsoft Azure. However, they get much better commercial conditions, costs, and benefits from Oracle than any other cloud provider. Even IBM, which is very aggressive here in Brazil.

What other advice do I have?

We're Oracle partners.

We're using the current version of the solution.

The solution has very good infrastructure. They are being very aggressive as they want to expand their footprint. In a few years, they will compete in a more balanced way against AWS and Microsoft and Google as well.

Overall, I would rate the solution six out of ten. As it matures, it will become much better and be much more competitive.

Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
PeerSpot user
it_user1378944 - PeerSpot reviewer
Information Technology Service Delivery Manager at a healthcare company with 1,001-5,000 employees
Real User
A stable, all-in-one system for our ERP and HCM applications
Pros and Cons
  • "What I like best about Oracle Cloud is that it is an all-in-one system for everything."
  • "The integration tools that they offer are quite complex to use."

What is our primary use case?

Our primary use cases are ERP and HCM systems.

What is most valuable?

What I like best about Oracle Cloud is that it is an all-in-one system for everything.

What needs improvement?

Improvements can be made with respect to flexibility in the licensing model.

The deployment should be simpler to do.

The integration tools that they offer are quite complex to use. It would be nice if integration with the SAS tools were a bit easier for end-users. There is no user-friendly interface to navigate for this. If you look at a competing product like Salesforce, it's quite easy to write your own rules. They're not strictly speaking integrations, but it's easy to do your own configuration on new fields and relationships with fields for certain other parts of the system. With Oracle, it is a lot harder to do.

For how long have I used the solution?

I have been working with Oracle Cloud for one year.

What do I think about the stability of the solution?

We haven't had trouble with respect to stability.

What do I think about the scalability of the solution?

This product scales according to our needs and does what it claims.

We have approximately 4,000 users.

How are customer service and technical support?

I have been in contact with technical support and I would say that they are good, albeit disconnected. They seem to work in silos, where some parts of the business understand their part well, but they don't understand the entirety of the Oracle solution well.

How was the initial setup?

Onboarding Oracle is very complex and we are still halfway through the implementation. In total, it will take about a year and a half to deploy.

What about the implementation team?

We are using an Oracle consultant to assist us with the deployment, and I can't say that I am satisfied with their service so far.

We have two or three in-house engineers who perform the maintenance.

What other advice do I have?

My advice for anybody who is implementing Oracle Cloud is to take it one step at a time. It is a good product and one that I recommend. Our implementation experience hasn't been great, but I think that the system is fine.

I would rate this solution an eight out of ten.

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Other
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
Oracle Cloud Infrastructure (OCI)
May 2025
Learn what your peers think about Oracle Cloud Infrastructure (OCI). Get advice and tips from experienced pros sharing their opinions. Updated: May 2025.
851,823 professionals have used our research since 2012.
reviewer2062686 - PeerSpot reviewer
Deputy General Manager at a energy/utilities company with 10,001+ employees
Real User
Useful digital assistant, simple implementation, and highly scalable
Pros and Cons
  • "The most valuable feature of Oracle Cloud is the digital assistant."
  • "Oracle Cloud could improve AI. The design elements could be done better."

What is our primary use case?

There are certain applications that are constantly running on Oracle Cloud which we use. There are certain sets of applications that run only during the last, and first week of the month.

What is most valuable?

The most valuable feature of Oracle Cloud is the digital assistant.

What needs improvement?

Oracle Cloud could improve AI. The design elements could be done better.

For how long have I used the solution?

I have been using Oracle Cloud for approximately four years.

What do I think about the stability of the solution?

The solution is highly stable.

I rate the stability of Oracle Cloud a ten out of ten.

What do I think about the scalability of the solution?

The scalability of Oracle Cloud is very good. It is highly scalable.

We have millions of exchanged conversations on the Oracle Cloud per month.

I rate the scalability of Oracle Cloud a ten out of ten.

How are customer service and support?

I rate the support from Oracle Cloud a ten out of ten.

How would you rate customer service and support?

Positive

How was the initial setup?

The initial setup of Oracle Cloud is simple.

Which other solutions did I evaluate?

Microsoft Azure and Amazon AWS have similar features and functionality to Oracle Cloud. They all have their enterprise versions.

What other advice do I have?

I rate Oracle Cloud a nine out of ten.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Chief Information Officer at Bin Dasmal Group
Real User
Helps us host servers in the cloud with valuable database and cloud computing features
Pros and Cons
  • "We have seen a return on investment."
  • "It could be more affordable."

What is our primary use case?

Our primary use case for the solution is hosting our servers in the cloud and subscribing to Oracle's database services.

What is most valuable?

The database and cloud computing are valuable.

What needs improvement?

The pricing of the solution can be improved.

For how long have I used the solution?

We have been using the solution for four years and are currently using the latest version.

What do I think about the stability of the solution?

The solution is stable.

What do I think about the scalability of the solution?

The solution is scalable, and it is in the public domain.

How are customer service and support?

We have had a good experience with customer service and support. I rate them a nine out of ten.

How would you rate customer service and support?

Positive

How was the initial setup?

The initial setup was conducted by Oracle Cloud Infrastructure technical team.

What about the implementation team?

We implemented it through a vendor team.

What was our ROI?

We have seen a return on investment.

What's my experience with pricing, setup cost, and licensing?

The licensing is a yearly subscription, and it could be more affordable.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
reviewer1383855 - PeerSpot reviewer
Sr. Manager, Information Technology at a pharma/biotech company with 1,001-5,000 employees
Real User
Easy to setup, with good manageability and good support
Pros and Cons
  • "The most valuable features are the manageability and the user interface."
  • "In the next release, I would like to see more automation."

What is most valuable?

The most valuable features are the manageability and the user interface.

What needs improvement?

The internal training program has to be exchanged with the customers more. This is something that has already been initiated. 

The user interface could be improved and be further simplified.

Technical support is good but they could be better.

In the next release, I would like to see more automation.

For how long have I used the solution?

We have been using Oracle for two years.

We are working with the latest version.

What do I think about the stability of the solution?

It's a stable solution.

What do I think about the scalability of the solution?

Oracle Cloud is a scalable solution.

From an application point of view, we have approximately 200 users who are using the services on the Oracle Cloud.

How are customer service and technical support?

The technical support is good.

Which solution did I use previously and why did I switch?

Previously, I used Oracle Database and switched to Oracle Cloud. It was a single point of ownership, so it was the right fit for us.

How was the initial setup?

The initial setup was straightforward and it took approximately 15 to 20 minutes to deploy.

We have a team of two; one is a manager and one in IT to maintain this solution.

What about the implementation team?

We did not use a vendor team or reseller. We completed the implementation on our own.

What's my experience with pricing, setup cost, and licensing?

We pay the subscription cost.

What other advice do I have?

At this time we are not using any products for hyper-converged infrastructure. We do have some computers for hyper-converged, however, those products are not moving very much.

We have moved our mission-critical workloads onto the cloud or we are using them on-premises for a traditional approach.

We have plans to use continue using this solution in the future.

I would this product to others who are interested in using it.

I would rate Oracle Cloud an eight out of ten.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Khawaja Shoaib Hamid - PeerSpot reviewer
Regional Sales Manager at Cinergie Digital
Real User
Top 5
A competitively priced solution that offers ROI with its use
Pros and Cons
  • "There is ROI with the product's use."
  • "There is room for improvement for stability."

What needs improvement?

There is room for improvement for stability. 

For how long have I used the solution?

I have been using the product since 2018. 

What do I think about the stability of the solution?

I would rate the tool's stability an eight out of ten. 

What do I think about the scalability of the solution?

I would rate Oracle Cloud's scalability a ten out of ten. 

How was the initial setup?

Oracle Cloud's setup is easy. 

What was our ROI?

There is ROI with the product's use. 

What's my experience with pricing, setup cost, and licensing?

Oracle Cloud's pricing is competitive. The tool changes its pricing when there is a change in its architecture. 

What other advice do I have?

I would rate the product a nine out of ten. 

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Executive Director at Timestamp
Real User
Easy to use, affordable, and scalable
Pros and Cons
  • "The initial setup was straightforward."
  • "It should have other workloads from other suppliers running on the solution."

What is most valuable?

We find the ease of use and the cost associated with the solution valuable.

What needs improvement?

The ability to have other workloads from other suppliers running on the solution would be nice in the next release.

For how long have I used the solution?

We have been using the solution for approximately six years and are currently using the latest version.

What do I think about the stability of the solution?

The solution is stable.

What do I think about the scalability of the solution?

The solution is scalable, and approximately 500 people are utilizing it in our organization.

How are customer service and support?

Oracle technical support is good compared to the other providers. So it is good for Oracle Cloud Infrastructure and general cloud products.

How was the initial setup?

The initial setup was straightforward. We have always had cloud adoption and connections for customers, but as soon as we passed the cloud adoption connection to EAM, it ran smoothly.

What other advice do I have?

I rate the solution a nine out of ten. The solution is good, but it should have other workloads from other suppliers running on the solution in the next release.

Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
PeerSpot user
PradeepKumar20 - PeerSpot reviewer
HR manager at The Sunway Manor
Real User
Scalable, flexible, but expensive
Pros and Cons
  • "I have found Oracle Cloud to be a scalable solution."

    What is most valuable?

    The most valuable features of Oracle Cloud are flexibility and beneficial security.

    For how long have I used the solution?

    I have been using Oracle Cloud for approximately two years. 

    What do I think about the scalability of the solution?

     I have found Oracle Cloud to be a scalable solution.

    The organization I was working for had business worldwide in over 10 countries and there were more than 10,000 people using this solution.

    How are customer service and support?

    I have not used the support.

    What was our ROI?

    Clients are able to reduce their costs by using Oracle Cloud.

    What's my experience with pricing, setup cost, and licensing?

    The price of the solution should be reduced to a price that people can afford.

    What other advice do I have?

    I would recommend this solution to others.

    I rate Oracle Cloud a seven out of ten.

    Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
    PeerSpot user
    Buyer's Guide
    Download our free Oracle Cloud Infrastructure (OCI) Report and get advice and tips from experienced pros sharing their opinions.
    Updated: May 2025
    Buyer's Guide
    Download our free Oracle Cloud Infrastructure (OCI) Report and get advice and tips from experienced pros sharing their opinions.