Oracle Cloud Infrastructure (OCI) Reviews

Our primary use case of this solution is to do implementations on the cloud like Oracle Application, PeopleSoft, and E-Business Suite.

The deployment is the most valuable feature.

The stability of the solution is okay.

The users we have are from 100's to 1000's. It depends on the deployment. The implementation strategy depends on a case by case basis.

The setup was not very simple but not complex either.

I am not involved with the pricing model of the solution.

This product is used for building the DRP, for databases. We use it when there is a corruption on our main site.

It's very easy to use it. It's very hard to configure, but it's very easy to use.

There is a little bit of a problem that we are concerned about, where there is a gap happening between the primary and the DRP  - the product skips. We only found it when we move to the secondary site, the backup site.

I would also like them to make it easier. The creation process is very long. There is a very long cookbook that we needed to build. It requires the DBA to build it well, and when you don't build it well it causes a lot of problems. We would like this process to be more automatic.

The stability is very good.

It's easy to scale. The scalability is good.

Oracle does not provide very good support. It has been very bad support. I'm not talking about this product, I have not used technical support for this product. I'm talking about Oracle.

It takes them a long time to resolve problems, maybe months. Just in the last year, I opened four issues with Oracle that took them about four months to resolve. The problem is not that they have no knowledge, the problem is that we are moving from person to person, and it takes a long time until the problem gets to the right person.

When selecting a vendor, what's important for me is very good support.

When compared with other products, this product is very good because it's easy to move from primary to secondary sites. With other products, you need to build everything from the base. With Oracle Data Cloud, you can move from the primary to the secondary and return back to the primary by a very simple command, and you never lose data. This is very important.

My primary use case is administering a critical production database on an Oracle Cloud Platform. 

It has improved my company by cutting my time to market. 

The most important features are the turnkey solutions offered by Oracle. These ease the administration of Oracle Databases.

More technical papers could be published to help out professionals.

I have migrated more than 10 databases to Oracle Cloud Platform and all of them perform optimally. 

Customer service could be improved.

Before, we were managing databases on-premise. Now, we manage them on the cloud.

My ROI has increased.

Make sure you read the fine print.

No.

The Oracle Cloud Platform is seamless, self-driving, and self-healing.

The managerial reporting view has been enhanced.

The most valuable feature is the reporting service.

I would like more technical expertise.

The solution is efficient.

Customer Service:

I would give customer service a rating of 7/10.

Technical Support:

I would give technical support a rating of 7/10.

We used a desktop application previous to this solution.

We implemented through a vendor.

Oracle Cloud Platform is user-friendly. It is used for our infrastructure and other services. A form or a database can be created where codes are uploaded. Due to the recent developments, you can also easily upload all the solutions on the cloud, without any plug-ins or forms. The conditions are already defaulted and you will just require it to configure. The platform is new, with a lot of features. However, it isn't as comfortable as AWS and others. Now they are receiving a lot of patches and upgrades which are customized according to the requirements, according to the gaps, including the reconnection filter. 

The features allow you to connect the service solutions with the client's requirements. It is user-friendly, easy to navigate and provides assistance.

The customization and the requests put through were not flexible enough. The requests needed to be written and then dispatched to Oracle. The solutions were uncertain, some were resolved early, whereas some of them took time to be dispatched. Oracle needs to address the issues according to the country.

I have been working with Oracle Cloud Platform for three and a half years.

It's stable, but more stability is required because of changes in nature. Updates happen and there are bugs reported. They need to fix those bugs which hamper stability sometimes. In many cases, customization is required across all the systems and companies, which again disrupts the work. Similarly, issues are reported when they are moving to production. Otherwise, it works fine. I rate the stability a four out of five.

It is easy to scale and that is the reason we can use Oracle Cloud Platform in our enterprise.

The requested logging takes time because when an issue comes up, the database isn’t updated with the newest solutions, and takes weeks to resolve the issues. They need to work on customer support.

Neutral

I previously used SAP. SAP is more of a technical code which made it hard for me to cope with. In comparison, Oracle is more user-friendly and offers consultation.

The initial setup is straightforward. The deployment and the time depend on the project. It's based on the technology that is available for its upload, volume, the nature of the product, and the volume of work we are going to configure. Depending on these, it can be done in minutes or in hours.

Depending on the issue, the maintenance and the requirement of support are also uncertain. Regular maintenance is usually done by the employees. In case of a bigger update, then the requirements change and engineers are required.

It is cheaper as a solution model. It isn’t cheaper than SAP but offers more features and competition.

This solution is much more user-friendly and easy to navigate. It doesn’t require much training, from the end user, or manager's perspective. They can communicate with a lot of other platforms internally and it's beneficial. Overall, it is a nice package and I will rate it seven out of ten. 

What I find the most valuable is the fact that there is zero down time for automatic offer. That is very good design for this environment. Overall, I would say that Oracle Cloud provides support with zero down time and the high probability is very good.

Oracle Cloud's price is very high. Overall, Oracle Cloud is doing everything I need it to. I have not had any issues with the application, deployment, and implementation. It is very suitable for us, especially considering our needs. Other than the price, I do not see where any further changes could be made. 

I have been using this product for the last three years.

Oracle Cloud is stable. 

We have not had any issues with scalability.

I am satisfied with the technical support.

The initial setup was easy. 

The product's configuration is simple. 

The solution does not follow a retention policy while taking ad hoc backups. Since it does not follow the retention policy, we had to do the manual task to check the backups. 

I have been working with the product for two years. 

The tool is stable. 

The product is scalable and we can increase the resources which we need to pay. 

The solution's overall support is good if you chose the right platform. 

The product's setup is easy. The tool's setup is a two-step procedure. You need to create a policy and enable automatic backup. The product's maintenance is handled by the vendor. 

I would rate the solution a seven out of ten. The product's backup and configuration are simple. Database maintenance is manageable by engineers. 

I primarily use OCI for databases and platform-as-a-service.

OCI's best features are its price, databases, and Linux compatibility.

OCI's user interface is awful and needs to be modernized.

I've been using OCI for six years and version two for six months.

I haven't had a single issue with OCI's stability.

OCI's support is very good.

I would rate the setup process eight out of ten. Deployment took around half an hour.

OCI's pricing is one of its best features. However, customers may prefer a lower price, so from their perspective, I rate its price five out of ten.

I'd definitely recommend OCI to other users and would rate it eight out of ten.