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Anthony Busulwa - PeerSpot reviewer
Operations Manager Uganda at a tech services company with 201-500 employees
Reseller
Cost effective, easy setup, and responsive agents
Pros and Cons
  • "We have not had any downtime using the solution."
  • "One improvement that would be helpful is the addition of a replication option on their Standard Edition OD service. Currently, this option is not available, which leads many customers to move to the Enterprise edition. However, other cloud service providers, such as Amazon AWS offer replication options at a similar tier. It would be beneficial if Oracle also explored providing this option for their Standard Edition service."

What is our primary use case?

OCI is primarily utilized by our company for our own internal solutions. However, we also offer it as a cloud service option to our customers as an alternative to traditional on-premises hosting. OCI is similar to other cloud service providers, such as Amazon AWS or Xero, and is mainly used for hosting solutions for our customers.

Our customers do not need to hire a whole data management team or buy new infrastructure. They can clean up what they need and then buy the services they need from OCI.

What is most valuable?

Overall the solution has good capabilities.

What needs improvement?

One improvement that would be helpful is the addition of a replication option on their Standard Edition OD service. Currently, this option is not available, which leads many customers to move to the Enterprise edition. However, other cloud service providers, such as Amazon AWS offer replication options at a similar tier. It would be beneficial if Oracle also explored providing this option for their Standard Edition service.

For how long have I used the solution?

I have been using Oracle Cloud Infrastructure (OCI) for approximately one and a half years.

Buyer's Guide
Oracle Cloud Infrastructure (OCI)
June 2025
Learn what your peers think about Oracle Cloud Infrastructure (OCI). Get advice and tips from experienced pros sharing their opinions. Updated: June 2025.
860,592 professionals have used our research since 2012.

What do I think about the stability of the solution?

We have not had any downtime using the solution.

I rate the stability of OCI a ten out of ten.

What do I think about the scalability of the solution?

There are 10 people in my company using this solution and they use it approximately three times a month.

The OCI enterprise version is highly scalable. There is no limit to the scaling available.

I rated the scalability of OCI an eight out of ten.

How are customer service and support?

We have not contacted technical support, but we have account managers we talk to for sales and they're very responsive.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

I have used Amazon AWS previously.

The main differences between OCI and other solutions in the same category are the price, which is lower, the selection of databases, and the services offered. When compared to Amazon AWS, which has a wider selection of databases and more services available, OCI hasn't reached the same level of power yet. Additionally, OCI typically only offers Intel or AMD processors, whereas other providers may offer other options like Graviton services.

Another advantage of OCI is its flexibility when it comes to sizing. With OCI, you can move from 1 to 4 vCPU, whereas with Amazon AWS, you need to double the size of the previous instance. Overall, OCI has a lower price, and more flexible sizing options, but offers fewer services than Amazon AWS.

How was the initial setup?

OCI is easy to set up. If you have prior experience with any other cloud provider, the setup process for OCI is easily transferable. Additionally, there are plenty of resources available to assist with configuring it.

I rate the initial setup of OCI an eight out of ten.

What's my experience with pricing, setup cost, and licensing?

OCI is the cost-effectiveness compared to other similar services, assuming all compliance regulations are met. Additionally, they offer a number of things free of charge, which is particularly beneficial for smaller clients.

They meet the standard and the price is low. They do have a few limitations, specifically with their Standard Oracle Databases, the Standard Edition.

I rate the price of OCI a nine out of ten.

What other advice do I have?

I rate OCI an eight out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer. User / Reseller
PeerSpot user
reviewer1213083 - PeerSpot reviewer
Director at a financial services firm with 1,001-5,000 employees
Real User
Provides the flexibility to spin up instances and alter the capacity as needed, and does what it's advertised to do
Pros and Cons
  • "The flexibility is most valuable. By having our infrastructure in the cloud, we are able to spin up instances as needed and alter the capacity as needed."
  • "There should be more management automation."

What is our primary use case?

We migrated our in-house Oracle processing to the cloud. It's really just a database.

What is most valuable?

The flexibility is most valuable. By having our infrastructure in the cloud, we are able to spin up instances as needed and alter the capacity as needed. 

It works well, and everything is working as we expect it.

What needs improvement?

There should be more management automation.

For how long have I used the solution?

I have been using this solution for four years.

What do I think about the stability of the solution?

It's very stable. There have been no outages in four years.

What do I think about the scalability of the solution?

It's great. I can spin up as much as I'd like. We have thousands of in-house users who are working on in-house applications. 

It's being used very extensively, and we do not have great plans for increasing usage. It does what it does, and it works well, but there won't be much storage increase. We're not about to hire another 5,000 employees to use it.

How are customer service and support?

It's as good as any vendor. I would rate them a four out of five.

How would you rate customer service and support?

Positive

How was the initial setup?

It was pretty straightforward. The migration took about three months. Most of that time was used for testing.

What about the implementation team?

We used some consultants. Our experience with them was great. They knew what they were doing. We didn't.

For deployment and maintenance purposes, I have a team of five DBAs.

What's my experience with pricing, setup cost, and licensing?

It's less expensive to operate your environment in the cloud than in-house. It's a bundle cost. Everything is included in one price.

Which other solutions did I evaluate?

We were looking at Oracle and AWS a couple of years ago, but we moved to the Oracle Cloud because we couldn't get our in-house solution to work with AWS. We looked at migrating to a different relational database platform, but the costs were just going to be too high, and the support was not going to be there.

What other advice do I have?

Cloud is the way to go. I would rate this solution a nine out of ten. It does what it's advertised to do.

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Other
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Oracle Cloud Infrastructure (OCI)
June 2025
Learn what your peers think about Oracle Cloud Infrastructure (OCI). Get advice and tips from experienced pros sharing their opinions. Updated: June 2025.
860,592 professionals have used our research since 2012.
Gopalakrishnan Palaniappan - PeerSpot reviewer
Business & Integration Arch Assoc Manager at Accenture
Real User
Easy to use and has a very valuable roadmap feature
Pros and Cons
  • "A good feature of the solution is the clear roadmap it provides specifically from Oracle to PC, there are good options to use OTP."
  • "Since our Oracle products are on premise we cannot get the premier Oracle products."

What is our primary use case?

We use the solution to assist with project planning, cost, and build collector applications. 

Oracle has strong data centers, however, we use the fast approach with Oracle which includes the technical resources, email, and data center. 

What is most valuable?

Oracle products are easy to use. The Oracle Construction and Engineering flow is a good tool for cost control.

A good feature of the solution is the clear roadmap it provides specifically from Oracle to PC, there are good options to use OTP.

What needs improvement?

Since our Oracle products are on-premise we cannot get the premier Oracle products. Oracle releases new versions annually, but because of our license, we are using the previous version. With the solution on-premise, we can't access some applications that require access to their consulting teams.

Oracle Cloud Platform can improve their function overlap.

For how long have I used the solution?

I have been using Oracle Cloud Platform for 17 years.

What do I think about the stability of the solution?

Oracle Cloud Platform is stable.

What do I think about the scalability of the solution?

The solution is scalable. Our organization operates in multiple locations, Oracle is good for this.

How are customer service and support?

Our license includes technical resources with Oracle. They maintain our application. With the help of Oracle, we perform user confirmation and other functional computer data centers.

I have contacted Oracle support for a few different issues. Overall, I would give them a three out of five. Most times when we contact Oracle, we request the development team, and they take longer than expected to resolve the concerns.

How would you rate customer service and support?

Neutral

What's my experience with pricing, setup cost, and licensing?

Oracle is a software accessory service that we have a user subscription for. For example, we require the project planning license, which is a user based license. 

Considering the license required, the country and the versions, we chose the prepaid option.

What other advice do I have?

I would rate this solution a ten of ten and would strongly recommend Oracle Cloud Platform. 

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
Md. Kaziul Islam - PeerSpot reviewer
ABM at DBL Group.
Real User
Easy to set up but cloud migration should be easier
Pros and Cons
  • "The initial setup was easy. It takes just a few minutes to create a virtual machine."
  • "The monitoring tool and the migration from on-premise to the cloud should be much easier."

What is our primary use case?

I mainly use this solution for our business employee side and our cloud infrastructure.

What needs improvement?

The monitoring tool and the migration from on-premise to the cloud should be much easier.

For how long have I used the solution?

I've been working with Oracle Cloud Platform for three years.

What do I think about the stability of the solution?

The stability is all right.

What do I think about the scalability of the solution?

This solution is scalable.

How was the initial setup?

The initial setup was easy. It takes just a few minutes to create a virtual machine.

What's my experience with pricing, setup cost, and licensing?

The pricing is reasonable.

What other advice do I have?

I would rate Oracle Cloud Platform as seven out of ten.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
GLEDSONCOOPER - PeerSpot reviewer
Infrastructure specialist at Cooper Cloud
Real User
Can be used for computing, histology and for ExaCS
Pros and Cons
  • "I find the Single Sign-On, SSO, feature to be valuable."
  • "The framework from AWS is so good, I would like to see this feature in OCI."

What is our primary use case?

I use a lot of features of OCI. I use it for computing, for histology and for ExaCS.

What is most valuable?

I find the Single Sign-On, SSO, feature to be valuable.

What needs improvement?

The billing and right sizing for optimization of your cost in the cloud, a well architected frame. An article should be done as soon as possible to improve it. The framework from AWS is so good, I would like to see this feature in OCI.

For how long have I used the solution?

I have been using Oracle Cloud Infrastructure Registry, OCIR, for three years.

What do I think about the stability of the solution?

OCI is stable. 

What do I think about the scalability of the solution?

This solution is perfect, it works very well. Every time I need to scale some machines, they scale automatically for me. 

How are customer service and support?

I never use technical support with Oracle Cloud Infrastructure Registry.

How was the initial setup?

The initial setup of OCI was simple. I have a lot of experience in Cloud, so it is easy for me.

What other advice do I have?

For those looking at implementing OCI, I recommend you talk to others who have used  it. If you need an environment with scalability and trust for your services, OCI, you won't need to worry.

I would rate OCI a 9 out of 10.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Information Technology Infrastructure Manager at Saudia Aerospace Engineering Industries
Real User
Stable data center with endless resources
Pros and Cons
  • "The main benefit is that you're getting all of the resources you require on a subscription base. So, you get to pay as you go instead of having to have a CAPEX, you convert your CAPEX to OPEX to cover the data center cost."
  • "It isn't easy to get qualified people who know how to work on this tool. All my administrators are learning as they go. Since this is the only cloud solution provider in Saudi Arabia, and it has only been around for one year, I am sure that this will change with time."

What is our primary use case?

I am an IT infrastructure manager for an aerospace engineering company in Saudi Arabia. This solution is where we host our data center.

What is most valuable?

The main benefit is that you're getting all of the resources you require on a subscription basis. You get to pay as you go instead of having to have a CAPEX, you convert your CAPEX to OPEX to cover the data center cost.

What needs improvement?

It isn't easy to get qualified people who know how to work on this tool. All my administrators are learning as they go. Since this is the only cloud solution provider in Saudi Arabia, and it has only been around for one year, I am sure that this will change with time.

For how long have I used the solution?

I have been using this solution for six months.

What do I think about the stability of the solution?

The solution is very stable.

What do I think about the scalability of the solution?

It is scalable.

Which solution did I use previously and why did I switch?

We previously were using an on-premise data center.

How was the initial setup?

I would rate the setup a medium in terms of difficulty as there is some level of training required.

There are not six to eight people maintaining the tool.

What about the implementation team?

We utilized a partner team of OCI to do the initial setup and configuration. It took about one month to complete.

What's my experience with pricing, setup cost, and licensing?

There is an annual and a subscription option.

What other advice do I have?

This solution is a bit more complex than other options, and there are not as many qualified engineers, administrators, etc. out there. It may take you some time to find qualified people to work on it for you, or you will need to train your own people to work on it.

I would rate this an eight out of ten.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer1736526 - PeerSpot reviewer
Head of Service Delivery at a manufacturing company with 10,001+ employees
Real User
Seamless deployment, good documentation, but support for integrating with non-Oracle solutions is unclear
Pros and Cons
  • "Oracle does well when it comes to data privacy and security, which are critical."
  • "Specific to the Oracle Cloud; while they have been able to showcase inbuilt features for Oracle applications, what doesn't really come across clearly is what happens when you want to host, work with, or integrate with applications outside of the Oracle stack."

What is our primary use case?

We have been using it for HR use cases, typically in two spaces. One is analytics, and the other involves the Oracle digital assistant that is hosted on the Oracle Cloud. It involves a set of conversational layers for HR use cases. Typically, the use cases are for payroll, employee absence, and performance.

What is most valuable?

The Oracle Cloud integrates well with other applications from the Oracle stack. 

There is a lot of documentation available.

Oracle does well when it comes to data privacy and security, which are critical.

What needs improvement?

Specific to the Oracle Cloud; while they have been able to showcase inbuilt features for Oracle applications, what doesn't really come across clearly is what happens when you want to host, work with, or integrate with applications outside of the Oracle stack.

They do an okay job of releasing use cases within the stack, but I would like to see more features released outside of the stack.

The roadmap from Oracle is quite unclear.

Technical support from Oracle needs to be improved.

For how long have I used the solution?

We have been using the Oracle Cloud Platform for approximately 12 months.

We have been using this product but not very much to this point. It's pretty much nascent but we've now started ramping it up.

What do I think about the stability of the solution?

Since our deployment, it has been fairly stable.

What do I think about the scalability of the solution?

This is absolutely scalable, as long as they can provide integrations to external stacks. We have fewer than 2,000 users with varied roles in the organization.

How are customer service and support?

Not necessarily as an Oracle Cloud user, but as a general Oracle user, the technical support definitely has room for improvement.

Our experience has been that the response time is poor, escalations are the norm, and things are tossed around without a direct response. I'm not sure where the issue is but that's the general experience.

How was the initial setup?

The initial setup is pretty straightforward. Deploying it was seamless and it has been a good experience. End to end, it took us approximately three weeks to deploy.

What about the implementation team?

Our implementation was a combined effort. We used an integrator as well as a consultant. The consultant knew more about the product.

What other advice do I have?

The biggest lesson that I have learned from working with Oracle Cloud is that using other applications from the Oracle stack works well. It's a linear job to finish. However, if you are trying to integrate with Salesforce, for example, there are quite a few unknowns for which you don't really have any reference. You're primarily running it by trial and error rather than knowing what that involves. There is a lot of documentation and information available when dealing with the Oracle stack, but the rest of it seems to be a little hazy.

From the limited experience that we have with this product, I would rate it a seven out of ten.

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Other
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Göker İŞCAN - PeerSpot reviewer
Oracle Apps Technical Consultant at Partnera
Consultant
Top 5
Has good security features but the reporting needs improvement
Pros and Cons
  • "The most valuable feature of the solution is that it is a cloud-based solution."
  • "The solution's reporting part is not good and needs more development."

What is most valuable?

The most valuable feature of the solution is that it is a cloud-based solution.

What needs improvement?

The solution's reporting part is not good and needs more development. We get unpredictable errors when we use it. OIC needs to be developed because it is limited. For example, you can't make huge data migrations and data integrations with it.

It is hard to make a report because you can't use an SQL browser. All the other third-party products are not free, and you need to pay for them. Using Oracle's internal reporting solution for running SQL statements is a waste of time.

For how long have I used the solution?

I have been using Oracle Cloud for two years.

What do I think about the stability of the solution?

I rate Oracle Cloud a two or three out of ten for stability.

What do I think about the scalability of the solution?

Oracle Cloud is a scalable solution, but we have many performance problems. For example, when we faced an important performance problem, the solution’s scalability did not work until the problem was resolved. We waited for a month or two for the problem to be solved. Also, there are some problems with the service desk part of the Oracle Fusion.

Most of our clients for Oracle Cloud are medium-level and enterprise businesses.

I rate Oracle Cloud a six out of ten for scalability.

How are customer service and support?

The solution's technical support team responds late.

How would you rate customer service and support?

Negative

What's my experience with pricing, setup cost, and licensing?

The solution is cheaper compared to Oracle E-Business Suite.

On a scale from one to ten, where one is expensive and ten is cheap, I rate the solution's pricing a seven out of ten.

What other advice do I have?

Oracle Cloud has good security features that benefit our clients' operations.

Overall, I rate the solution a five out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer. Partner/Reseller
PeerSpot user
Buyer's Guide
Download our free Oracle Cloud Infrastructure (OCI) Report and get advice and tips from experienced pros sharing their opinions.
Updated: June 2025
Buyer's Guide
Download our free Oracle Cloud Infrastructure (OCI) Report and get advice and tips from experienced pros sharing their opinions.