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Wynand Mulder - PeerSpot reviewer
Oracle Database Administrator at Educational Testing Service
Real User
Top 10
An easy-to-use solution that has unlimited scalability and a great user experience
Pros and Cons
  • "The solution is easy to use."
  • "The deployment from on-premises to the cloud is a bit complicated."

What is most valuable?

The solution is easy to use. The user experience is very well set up. The product is easy to understand and navigate.

What needs improvement?

The deployment from on-premises to the cloud is a bit complicated.

For how long have I used the solution?

I have been using the solution for two years.

What do I think about the stability of the solution?

I rate the stability a nine out of ten.

Buyer's Guide
Oracle Cloud Infrastructure (OCI)
May 2025
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What do I think about the scalability of the solution?

The scalability is unlimited. I rate the scalability a ten out of ten. About ten people in the organization use the product.

How was the initial setup?

I rate the ease of initial setup a seven out of ten. As we go deeper into the solution, it becomes a little difficult, and we would need to refer to the documentation quite a bit. So, in the beginning, it's easy, but as we go deeper, it gets difficult.

What about the implementation team?

The deployment takes about ten minutes. We need to give email and code details to have an account.

What's my experience with pricing, setup cost, and licensing?

I rate the solution’s pricing an eight out of ten.

What other advice do I have?

I am using the latest version of the product. The product is one of the biggest cloud supporters. If someone works with Oracle, it is definitely worth learning it. It is growing faster than other cloud supplies like Azure and AWS. Overall, I rate the product an eight out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer: Partner/Reseller
PeerSpot user
SureshKumar2 - PeerSpot reviewer
DBA Competency Manager at a computer software company with 201-500 employees
Real User
Top 20
Excellent performance and processing, but support and security need improvement
Pros and Cons
  • "The performance and processing capability are excellent."
  • "Oracle support could be better; we had cases where certain regions experienced specific issues and received little help from Oracle."

What is our primary use case?

We primarily use the platform to host Oracle ERP and Oracle databases. We're a service-oriented company, and we provide solutions to our clients. 

What is most valuable?

The performance and processing capability are excellent. 

What needs improvement?

We faced issues building a disaster recovery site.

Oracle support could be better; we had cases where certain regions experienced specific issues and received little help from Oracle.

Sometimes when we're doing a cloud migration, we get generic error messages, which makes it challenging to figure out the issue. Relevant and easy-to-interpret log messages would make finding and resolving issues easier.

Recently, Oracle said they were facing an issue with malware and that we needed to apply the latest security vulnerability patch. Our question is, if Oracle Cloud has a lot of security at the network level, how does malware get into the system? They also say Linux is supposed to be unbreakable, so we have some security concerns. We discovered an issue in our private cloud where a process was consuming too much CPU, and Oracle told us it was due to a malware attack. The security needs to be better.

For how long have I used the solution?

We've been using Oracle Cloud for almost three years.

What do I think about the stability of the solution?

We faced a few stability issues, but overall I rate it eight out of ten. 

What do I think about the scalability of the solution?

The scalability is excellent, so I rate the platform ten out of ten here. We migrated ten of our clients to Oracle Cloud. 

How are customer service and support?

We have an issue, and we've been waiting for an Oracle expert to help us for over a month. They should be able to find out what is happening quickly, but the process is dragging on.

How would you rate customer service and support?

Neutral

How was the initial setup?

The deployment is of average complexity; it is neither difficult nor straightforward.

What's my experience with pricing, setup cost, and licensing?

The price is middling; it's not the most expensive product, but there is still some room for it to be more flexible.

What other advice do I have?

I rate the solution seven out of ten. 

Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
PeerSpot user
Buyer's Guide
Oracle Cloud Infrastructure (OCI)
May 2025
Learn what your peers think about Oracle Cloud Infrastructure (OCI). Get advice and tips from experienced pros sharing their opinions. Updated: May 2025.
851,823 professionals have used our research since 2012.
reviewer1736526 - PeerSpot reviewer
Head of Service Delivery at a manufacturing company with 10,001+ employees
Real User
Seamless deployment, good documentation, but support for integrating with non-Oracle solutions is unclear
Pros and Cons
  • "Oracle does well when it comes to data privacy and security, which are critical."
  • "Specific to the Oracle Cloud; while they have been able to showcase inbuilt features for Oracle applications, what doesn't really come across clearly is what happens when you want to host, work with, or integrate with applications outside of the Oracle stack."

What is our primary use case?

We have been using it for HR use cases, typically in two spaces. One is analytics, and the other involves the Oracle digital assistant that is hosted on the Oracle Cloud. It involves a set of conversational layers for HR use cases. Typically, the use cases are for payroll, employee absence, and performance.

What is most valuable?

The Oracle Cloud integrates well with other applications from the Oracle stack. 

There is a lot of documentation available.

Oracle does well when it comes to data privacy and security, which are critical.

What needs improvement?

Specific to the Oracle Cloud; while they have been able to showcase inbuilt features for Oracle applications, what doesn't really come across clearly is what happens when you want to host, work with, or integrate with applications outside of the Oracle stack.

They do an okay job of releasing use cases within the stack, but I would like to see more features released outside of the stack.

The roadmap from Oracle is quite unclear.

Technical support from Oracle needs to be improved.

For how long have I used the solution?

We have been using the Oracle Cloud Platform for approximately 12 months.

We have been using this product but not very much to this point. It's pretty much nascent but we've now started ramping it up.

What do I think about the stability of the solution?

Since our deployment, it has been fairly stable.

What do I think about the scalability of the solution?

This is absolutely scalable, as long as they can provide integrations to external stacks. We have fewer than 2,000 users with varied roles in the organization.

How are customer service and support?

Not necessarily as an Oracle Cloud user, but as a general Oracle user, the technical support definitely has room for improvement.

Our experience has been that the response time is poor, escalations are the norm, and things are tossed around without a direct response. I'm not sure where the issue is but that's the general experience.

How was the initial setup?

The initial setup is pretty straightforward. Deploying it was seamless and it has been a good experience. End to end, it took us approximately three weeks to deploy.

What about the implementation team?

Our implementation was a combined effort. We used an integrator as well as a consultant. The consultant knew more about the product.

What other advice do I have?

The biggest lesson that I have learned from working with Oracle Cloud is that using other applications from the Oracle stack works well. It's a linear job to finish. However, if you are trying to integrate with Salesforce, for example, there are quite a few unknowns for which you don't really have any reference. You're primarily running it by trial and error rather than knowing what that involves. There is a lot of documentation and information available when dealing with the Oracle stack, but the rest of it seems to be a little hazy.

From the limited experience that we have with this product, I would rate it a seven out of ten.

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Other
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
reviewer2213490 - PeerSpot reviewer
Senior Technical Program Manager at a transportation company with 10,001+ employees
Real User
Top 20
Helps us to use as a central ERP and HCM
Pros and Cons
  • "The product helps us to use it as a central ERP and HCM."
  • "The solution needs improvement in support, performance, and features."

What is our primary use case?

The product helps us to use it as a central ERP and HCM.

What needs improvement?

The solution needs improvement in support, performance, and features. 

For how long have I used the solution?

I have been working with the solution for four years. 

What do I think about the scalability of the solution?

The solution is scalable. 

How are customer service and support?

I would rate the tool's proactive support an eight out of ten. 

How would you rate customer service and support?

Negative

How was the initial setup?

yUThe tool's implementation was straightforward and took around three months to complete. 

What other advice do I have?

I would rate the solution a seven out of ten. 

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
reviewer1552458 - PeerSpot reviewer
Chief Business Operations Officer in the IT Division at a government with 51-200 employees
Real User
Top 20
Easy to use, easy to deploy, and produces a return on investment
Pros and Cons
  • "The product is easy to use and deploy."
  • "The product roadmap strategy for some of the products is not clear."

What is our primary use case?

I use the solution for integration, application development, content storage, and analytics. We also use it in data warehouses and data lakes.

What is most valuable?

The product is easy to use and deploy. It provides us with security.

What needs improvement?

The product roadmap strategy for some of the products is not clear. The solution’s API management is not as great as Azure.

For how long have I used the solution?

I have been using the solution for seven years.

What do I think about the stability of the solution?

We have not faced any stability issues with the solution.

What do I think about the scalability of the solution?

It is really easy to scale the product. We can add additional CPUs with ease. More than 4000 people in our organization use the product.

How are customer service and support?

The support is fairly good. Our issues get resolved fairly within the appropriate time.

How was the initial setup?

The initial setup is fairly easy.

What about the implementation team?

Our employees and some contractors deployed the product in our organization. The deployment process depends on what service we want to deploy. The deployment takes a couple of minutes.

What was our ROI?

We see an ROI because of the solution's reusability.

What other advice do I have?

The product is the backbone of integrating multi-cloud strategies. For the same task, the number of staff needed for Oracle is a little bit less than that for Azure. People planning to use the product must plan their process and ensure they have a good platform architect. Overall, I rate the solution a nine out of ten.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Lead Senior Architect at DigitalPath
Real User
Flexible licensing, stable, and scalable
Pros and Cons
  • "The most valuable part of the Oracle Cloud Platform is the ability to develop applications that help us migrate information from on-prem to the cloud."
  • "I would like the Oracle Cloud Platform to have a more user-friendly UI similar to Microsoft Azure."

What is our primary use case?

We use the solution to build and run applications.

What is most valuable?

The most valuable part of the Oracle Cloud Platform is the ability to develop applications that help us migrate information from on-prem to the cloud.

What needs improvement?

I would like the Oracle Cloud Platform to have a more user-friendly UI similar to Microsoft Azure. I have used Azure, AWS, and Oracle, finding that the Azure UI is the best.

For how long have I used the solution?

I have been using the solution for four months.

What do I think about the stability of the solution?

I give the stability a nine out of ten. We sometimes have connectivity issues but that is related to the internet connection with the on-prem hardware.

What do I think about the scalability of the solution?

I give the scalability a nine out of ten.

The solution is for medium size companies.

How was the initial setup?

The initial setup is straightforward as long as we have a working knowledge of Linux machines. The deployment time depends on the size of the project and the experience of the implementer. I am the lead architect for deployment.

The implementation strategy depends on a lot of factors including if it is going to be hot or cold, online or offline, and public or private.

What about the implementation team?

The implementation is completed in-house.

What's my experience with pricing, setup cost, and licensing?

The cost is based on multiple factors including which cloud service we are using, the size of data, performance, security, support contracts, and machine licensing.

Oracle has flexible licensing models. Oracle offers universal credit and pay-as-you-go options. We can also bring our own license.

What other advice do I have?

I give the solution an eight out of ten.

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Other
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
PeerSpot user
Solution Architect at Tech Mahindra Limited
Reseller
Beneficial visualization, well integrated, and intuitive UI
Pros and Cons
  • "The most valuable features of the Oracle Cloud Platform are good visualization and analytics. The solution is very well integrated with predictive analytics and forecasting. These features go beyond the traditional reports and visualization."
  • "Oracle Cloud Platform can improve the integration with hybrid and cross-cloud deployments. It should be a flexible solution with a very well-defined integration with other applications in the hybrid environment. There are certain integrations that are not straightforward."

What is our primary use case?

We use Oracle Cloud Platforms predominantly for ERP and some analytics. However, we also address beyond ERP where we integrate data from on-premise sources, such as custom applications or other PaaS solutions. We integrate the data, load it into the cloud autonomous from the data warehouse, then build analytics on top of it.

What is most valuable?

The most valuable features of the Oracle Cloud Platform are good visualization and analytics. The solution is very well integrated with predictive analytics and forecasting. These features go beyond the traditional reports and visualization.

The documentation quality is excellent and the UI is intuitive.

What needs improvement?

Oracle Cloud Platform can improve the integration with hybrid and cross-cloud deployments. It should be a flexible solution with a very well-defined integration with other applications in the hybrid environment. There are certain integrations that are not straightforward. 

The visualization could improve by providing what the other vendors have. However, in terms of customer requirements, whatever visualization Oracle Cloud Platform has will suffice.

For how long have I used the solution?

I have been using the Oracle Cloud Platform for approximately seven years.

What do I think about the stability of the solution?

Oracle Cloud Platform is quite stable because it's not a brand new solution, and it's built on top of the traditional product of OBIE and ODIE. In this way it is stable. There will be a certain bug since it's a new cloud operation, but overall the solution is stable.

What do I think about the scalability of the solution?

The scalability of the Oracle Cloud Platform is very good.

We have approximately 250 consultants using this solution in my organization.

How are customer service and support?

The technical support from Oracle is good.

Which solution did I use previously and why did I switch?

I have a vast experience of 23 years and I have used many solutions over the years. Oracle Cloud Platform may not be the best solution, but it's comparable to other solutions.

How was the initial setup?

The initial setup of the Oracle Cloud Platform is very well documented. If you follow the processes in the documentation, there should not be any challenge. However, when you integrate with on-premise sources, you may face some challenges.

What about the implementation team?

The maintenance staff we need depends on the projects. However, you don't need many PaaS solutions, such as this. In the maintenance of the application, you may need consultants, but for core application maintenance, you don't need any because it is managed by Oracle.

What's my experience with pricing, setup cost, and licensing?

Oracle Cloud Platform has a decent pricing model.

What other advice do I have?

Oracle Cloud Platform is a great solution. I would advise others to try it out, the features are quite comparable with all the competitors.

I rate Oracle Cloud Platform an eight out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
PeerSpot user
Senior Cloud Consultant at a tech services company with 10,001+ employees
MSP
Offers many good database options and is highly available, but the number of supported regions is limited
Pros and Cons
  • "The strength of this product is that they have many good database options, compared to other vendors."
  • "They offer some basic services but the choice is not as rich as other cloud providers."

What is our primary use case?

Oracle Cloud is a very broad portfolio. They have a very good infrastructure as a service, IaaS portfolio, which has a core function of compute, storage, and networking.

I have been using Oracle Cloud for learning and certification. I have not yet used it in a project for one of our customers, but I definitely plan to increase my usage in the future.

What is most valuable?

The strength of this product is that they have many good database options, compared to other vendors. In particular, they provide various Oracle database options, which is a unique offering. They offer multiple versions of their own database so that customers have a lot of choices.

Another advantage to Oracle Cloud is the pricing. First, the cost of the basic service is not expensive. Second, the data-out pricing is very liberal. A lot of other vendors charge heavily for getting data out of the platform, but Oracle's policy is very attractive for many customers.

What needs improvement?

The global coverage in terms of the number of regions that are supported is very limited.  They should really consider improving the availability of this product in more locations. This would help customers to better serve their own clients across different regions. For example, I do not have a local region for coverage in Dubai. My understanding is that it will be coming within the next six months, but there are many other cities that don't have it locally available. Customers with data residency laws need to have their data stored locally, so better coverage is important.

Compared to providers like AWS or Azure, they do not have a large portfolio of services such as artificial intelligence, IoT, or blockchain. They offer some basic services but the choice is not as rich as other cloud providers.

For how long have I used the solution?

I have been using Oracle Cloud for three months.

What do I think about the stability of the solution?

My impression of the stability is that it's good.

What do I think about the scalability of the solution?

There are good options with respect to scalability. They offer fault domain, which is an option not available with other cloud providers. The high availability options are also good. The only problem with respect to scalability is that they do not cover too many regions.

How are customer service and technical support?

I did not have to contact technical support with a problem, although I was receiving good support during my evaluation of the product. There were people from the Oracle support team who were calling to see whether I needed help, and trying to figure out why I had not been using the evaluation period to its fullest. For example, they were willing to extend the evaluation period.

Overall, my initial customer experience from the support team was good.

Which solution did I use previously and why did I switch?

I am currently using Amazon Web Services (AWS), Azure, and Oracle Cloud. For specific workloads, we might use AWS, but when it comes to database-intensive workloads then Oracle definitely has an edge.

How was the initial setup?

The first time I tried to set up the service, I found it a little bit complex because they had two separate logins for Oracle Cloud Infrastructure and Oracle Cloud Platform. However, after a few months when I tried it a second time, these two were integrated and it was much better. They now have a combined experience for Oracle Cloud Infrastructure and Oracle Cloud Platform.

The length of time required for deployment depends on the solution. In my case, I was trying different services so it is difficult to estimate. That said, I would say that generally, it is easy to deploy.

What's my experience with pricing, setup cost, and licensing?

The subscription is a pay-as-you-go model, with fees that are dependent on usage. The monthly fee will vary based on how much compute, storage, and networking you use.

What other advice do I have?

Oracle Cloud is definitely a product that I recommend, especially for existing Oracle customers. If you have an Oracle database then you should definitely look into it. Similarly, if you have an Oracle SaaS application then you should definitely consider using this platform because there are a lot of integration points.

I would suggest familiarizing yourself with the terminology that is used. This can be done by reviewing the content available on the Oracle website, learning the concepts and terminology that they use. This is important because some of it is slightly different from AWS and Azure, so it is good to have knowledge about topics such as fault domain, tenancy, and compartments.

There are certain things that are unique to Oracle and it would be a good thing to do a basic course, which is available on the website, to help speed up your learning curve.

I think that over the years, Oracle has come a long way and they have improved a lot. They are doing a lot of things the right way. That said, they do not have a breadth of services. More can be offered in terms of analytics, AI, IoT, and blockchain. Although I would expect more services to come in the future, AWS and Azure currently have the edge in this regard.

I would rate this solution a seven out of ten.

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Other
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
Download our free Oracle Cloud Infrastructure (OCI) Report and get advice and tips from experienced pros sharing their opinions.
Updated: May 2025
Buyer's Guide
Download our free Oracle Cloud Infrastructure (OCI) Report and get advice and tips from experienced pros sharing their opinions.