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reviewer1798023 - PeerSpot reviewer
engineering technician at a retailer with 10,001+ employees
Reseller
Easy to set up, able to run large platforms, and helpful for taking clients that have multiple sites
Pros and Cons
  • "I head the sales and marketing team. So, specifically on the feature set side, multi-tenancy is the one that I'm most familiar with. It's also the one that we found to be the most beneficial to us because it allows us to take clients that have multiple sites. For instance, one of our larger clients, which is a bank based out of South Africa, has offices in multiple countries. It allows us to multi-tenant each and create a tenant for each country within multi-tenanted architecture."
  • "The biggest challenge I'm having with the cloud offering is the sizing. So, pricing becomes difficult. The sizing challenge is in terms of being very clear on how your data growth or your requirements would be. It becomes a bit difficult to be able to ensure that there's enough future proofing in what you've signed. At the same time, the whole idea behind the cloud is to be able to pay for what you use. You don't want to pay for something that you're not using."

What is our primary use case?

Our specialty is insurance software. We were primarily vendors for software licensing, but we've transitioned our product to the cloud in the last two years.

The deployment depends on what a client wants. We use public clouds for clients that are willing to take our products as a SaaS model. For the ones that are on-prem, we split the load between the core platform, which is on-prem, and non-essential services, which are on the cloud.

What is most valuable?

I head the sales and marketing team. So, specifically on the feature set side, multi-tenancy is the one that I'm most familiar with. It's also the one that we found to be the most beneficial to us because it allows us to take clients that have multiple sites. For instance, one of our larger clients, which is a bank based out of South Africa, has offices in multiple countries. It allows us to multi-tenant each and create a tenant for each country within multi-tenanted architecture.

What needs improvement?

The biggest challenge I'm having with the cloud offering is the sizing. So, pricing becomes difficult. The sizing challenge is in terms of being very clear on how your data growth or your requirements would be. It becomes a bit difficult to be able to ensure that there's enough future proofing in what you've signed. At the same time, the whole idea behind the cloud is to be able to pay for what you use. You don't want to pay for something that you're not using.

For how long have I used the solution?

It has been two years. 

Buyer's Guide
Oracle Cloud Infrastructure (OCI)
June 2025
Learn what your peers think about Oracle Cloud Infrastructure (OCI). Get advice and tips from experienced pros sharing their opinions. Updated: June 2025.
860,592 professionals have used our research since 2012.

What do I think about the scalability of the solution?

All our clients are enterprise clients. We don't have any small clients.

The main challenge that we have with scalability is the opacity and the pricing. Pricing becomes a challenge because you're not very clear on at what point in time you'll be breaking or you'll be exceeding the size you already acquired. That is the challenge, but Oracle powers some of the biggest cloud platforms in the world, and so do AWS and Azure. All of them have the ability and skill to run very large platforms. 

How are customer service and support?

They have an office locally. Amazon has only just started an office locally. Microsoft has been here for a long time. We've been Oracle Partners for 22 years, So, we're familiar with them anyway.

How was the initial setup?

I know it's very straightforward. Microsoft Azure, Oracle Cloud, and Amazon AWS have some sort of out-of-the-box packages that you can purchase. Oracle also has a sandbox environment that they can provision for you to be able to set up your operation just to try it out. So, the setup is straightforward.

What's my experience with pricing, setup cost, and licensing?

Its pricing is complex, but as partners, we can get away with quite a bit of discounting because we deal with them directly. 

I would rate their pricing probably a one or two out of five because they're quite expensive. Microsoft Azure will probably be the cheapest because depending on the Microsoft product that you have, they have some sort of bundling. There are things that they give you to get you onto Azure. AWS is probably somewhere in the middle.

What other advice do I have?

We work in a very narrow space. Our specialty is insurance software. We have an insurance ERP. We are an ISV. So, we make our own software. In the sub-Saharan African market, we're, in a way, the largest vendor. So, our recommendation for the clientele that we serve would ideally be Oracle. 

There are a lot of data laws that are being enacted. Kenya is one of the big ones enacting data access and data sovereignty laws, which is probably denting a lot of cloud offerings. However, there are a lot of co-located operations where people are providing data centers within the country. The in-country cloud providers, such as MTN and Liquid Intelligent Technologies, give you a lot more flexibility. In that scenario, you get a lot of flexibility in hybridizing the cloud setup that you have, and all three of them would work pretty much the same way. From a Kenyan or African perspective, Oracle and Microsoft have a very good footprint across all the countries we operate in. We're in eight countries now. Amazon AWS is only just starting in Kenya. I don't know if they're anywhere else. They might be in Ghana, Nigeria, and South Africa. So, they would have a hub-and-spoke type model in terms of how you'd be able to support it. If I were to recommend anything, it would be Oracle Cloud and Microsoft Azure.

I would rate Oracle Cloud a nine out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer. Reseller/Partner
PeerSpot user
Venkatraman Bhat - PeerSpot reviewer
Deliver Head - Database and Infrastructure Cloud Services at Tech Mahindra Limited
Real User
Top 10
Flexible and high-performing, with high availability and excellent technical support
Pros and Cons
  • "Oracle Cloud has wonderful features and offerings as a service. It's not just a pure-play cloud product or SaaS application. It has a complete suite from infrastructure to platform as a service to software as a service, and this is what I find most valuable in Oracle Cloud. For infrastructure on the cloud or infrastructure as a service on the cloud, there's OCI (Oracle Cloud Infrastructure). Oracle Cloud is easily available. You just click it. I also found the feature of creating a landing zone valuable. Oracle Cloud is also very flexible as it lets you have a hybrid cloud model along with other cloud solutions. I also like that it offers good management on the cloud. Oracle Cloud is ready to use as a service, and that's wonderful because the time to market is very quick. I also like that Oracle Cloud offers high performance and high availability. A lot of people claim that there's high availability in their companies' cloud operations, but technically speaking, pure high availability in today's context is found in Oracle Cloud."
  • "What I'd like to see from Oracle Cloud is an option for the customer to have a single portal to manage and monitor not just Oracle Cloud, but some of the on-premise products in the hybrid scenario as well. If it can be shipped out as an out-of-the-box solution, that would be wonderful. It's not so easy, but for a company like Oracle, it shouldn't be a problem. Many customers go through a lot of effort and burn money to achieve this, so it's an opportunity for Oracle to provide it for customers looking for this type of solution."

What is our primary use case?

Oracle Cloud has many use cases, and even open-source or non-Oracle products can be hosted on it. Some customers of my company even host SAP applications on Oracle Cloud. People use it for healthcare applications and other third-party applications. People also use it for development purposes.

Oracle has Development Cloud Services bundled with Java, so people use it for application development. Oracle Cloud is also being used for high-performance computing, for example, in wireless industries with crash tests or speed tests that create a huge amount of data in a short period.

Other use cases for Oracle Cloud include large-scale migrating and hosting of databases, for example, enterprise-class databases and open-source databases, which is something that my company does.

Oracle Cloud is also used for hosting ERP products such as SAP Oracle, Oracle ERP, EQL, JD Edwards, etc. It's also used for engineering, for example, GIS applications.

Currently, my company has one customer doing a POC and plans to go live in early 2023, once the POC is approved. For this customer, Oracle Cloud will be utilized for multiple GIS applications, collecting location data through IoT, etc.

Oracle Cloud has multiple use cases. In the area of data management, there's the Oracle Data Lakehouse which is a complete suite of services for managing both structured and unstructured data from different sources. My company works with various customers on multiple use cases. These are customers from different industries involved in different scenarios. One healthcare customer is analyzing the high volume of data multidimensionally with patients, particularly through predictive analysis of certain treatments. Because of in-built products on Oracle Cloud, my team can do some of the concepts based on what industry leaders have in mind. My team can translate that into action points very quickly. 

Other use cases of Oracle Cloud include tech management, ERP, and geological information systems. You can also use it for asset reports, maintenance reports, and utility management such as electricity, water, telephone, etc. It can also be utilized for transportation, traffic management, management of parking spaces for large cities or large building complexes, etc. Oracle Cloud can help in building applications for a smart city. It's suitable for a lot of use cases. You just need to utilize, model, configure, and implement Oracle Cloud.

What is most valuable?

Oracle Cloud has wonderful features and offerings as a service. It's not just a pure-play cloud product or SaaS application. It has a complete suite from infrastructure to platform as a service to software as a service, and this is what I find most valuable in Oracle Cloud. For infrastructure on the cloud or infrastructure as a service on the cloud, there's OCI (Oracle Cloud Infrastructure). 

Oracle Cloud is easily available. You just click it. I also found the feature of creating a landing zone valuable. Oracle Cloud is also very flexible as it lets you have a hybrid cloud model along with other cloud solutions. I also like that it offers good management on the cloud.

Oracle Cloud is ready to use as a service, and that's wonderful because the time to market is very quick.

I also like that Oracle Cloud offers high performance and high availability. A lot of people claim that there's high availability in their companies' cloud operations, but technically speaking, pure high availability in today's context is found in Oracle Cloud.

What needs improvement?

What I'd like to see from Oracle Cloud is an option for the customer to have a single portal to manage and monitor not just Oracle Cloud, but some of the on-premise products in the hybrid scenario as well. If it can be shipped out as an out-of-the-box solution, that would be wonderful. It's not so easy, but for a company like Oracle, it shouldn't be a problem.

Many customers go through a lot of effort and burn money to achieve this, so it's an opportunity for Oracle to provide it for customers looking for this type of solution.

For how long have I used the solution?

I've been working with Oracle Cloud for fifteen years.

What do I think about the stability of the solution?

Oracle Cloud is a stable solution. My team has been using it for a good amount of time and it's very stable.

What do I think about the scalability of the solution?

Oracle Cloud has good scalability. To a certain level, you can scale it without even issuing a separate PO. Beyond that, you can always get in touch with the Oracle team and discuss how to scale Oracle Cloud.

How are customer service and support?

The technical support for Oracle Cloud is excellent.

How was the initial setup?

The initial setup for Oracle Cloud is easy, but after you purchase it, you have to wait for the Oracle representative to onboard you to the cloud. Oracle may have a specific reason for this step, so I won't tell Oracle to automate it. If there's a scope to do it, then it's all well and good. Otherwise, Oracle should solve this.

What was our ROI?

Some customers enjoyed ROI from Oracle Cloud. From an operations point of view, sixty percent of the customers who've embraced the latest versions of Oracle Cloud were able to optimize the cost of the operations within the first three quarters.

What's my experience with pricing, setup cost, and licensing?

The price for Oracle Cloud may seem expensive, but if you start comparing features and what Oracle offers, you'll realize that the pricing for Oracle Cloud is competitive.

If you consider every aspect of Oracle Cloud, you'll see that its price tag is reasonable because it has a good user interface, user experience, and management. Oracle Cloud is a sophisticated infrastructure and the level of management it allows you to enjoy isn't available in other solutions, so I wouldn't worry about needing to invest huge money into it because it's a wonderful product to use.

What other advice do I have?

My company is a partner of Oracle Cloud, and it deals with different versions for clients. My team is supporting all versions of Oracle Cloud, but now customers prefer the latest version because of the digital transformations across all industries and all regions of the world.

Across all regions and verticals, in the customer community, people worry about multiple aspects in terms of security, scalability, etc. My advice is when you're planning to migrate to Oracle Cloud or any other public cloud, I can say that Oracle Cloud has all features, for example, routine security and all other features bundled, without any extra costs. Data egress is also free up to 10GB. From compliance and regulatory perspectives, it's all in place in every region Oracle Cloud operates. This is what you should look into, especially if you're an enterprise-class customer when you need to host your business or enterprise applications, or any mission-critical applications. You should seriously look into it and utilize Oracle Cloud because it's compliant in all areas and aspects.

My rating for Oracle Cloud is nine out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
Buyer's Guide
Oracle Cloud Infrastructure (OCI)
June 2025
Learn what your peers think about Oracle Cloud Infrastructure (OCI). Get advice and tips from experienced pros sharing their opinions. Updated: June 2025.
860,592 professionals have used our research since 2012.
ManojK - PeerSpot reviewer
IT & Digital Delivery Head- EPCI Projects - EMEA at McDermott International
Real User
Accessible and easy to maintain but requires some training
Pros and Cons
  • "It's a cloud, so it is easy to access anywhere."
  • "It does require some training in order to be able to use it effectively."

What is our primary use case?

I'm primarily using it for approving purchases and dealing with purchase invoices and Oracle HCM, an HR-related product for evaluations of myself and my employees.

What is most valuable?

We like the accessibility. It's a cloud, so it is easy to access anywhere. 

We're always on the latest version as it updates automatically. However, there are some checks or controls by respective companies. If they don't want to go on the updated version immediately, they don't need to.

The product is easy to maintain. 

I love that all the things I need are in one place. 

It is stable and reliable. 

What needs improvement?

Since it is on the cloud, you often have to deal with network issues.

Speed can be an issue as well. 

It does require some training in order to be able to use it effectively.

For how long have I used the solution?

I've been using the solution for four years. It's been a while. 

What do I think about the stability of the solution?

The product is quite stable. It's reliable. The only issue is if you have network issues, you'll have trouble accessing the cloud.

How are customer service and support?

We contact our support, and if they cannot figure out the issue, they will go to Oracle. I don't deal with Oracle directly. 

What's my experience with pricing, setup cost, and licensing?

This solution requires licensing. 

What other advice do I have?

We're a customer and end-user.

I'm not sure which version of the solution we're using.  It's on the cloud; therefore, the latest version is always used.

The solution can be a bit difficult, and new users need to be prepared for that. They need to connect with Oracle and learn more about it in order to understand it better. Then, it gets easier to use. 

I'd rate the solution seven out of ten. 

Which deployment model are you using for this solution?

Public Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
AhmedEssam - PeerSpot reviewer
Technology special at a tech vendor with 10,001+ employees
Reseller
Top 5
A secure, consistent and powerful product with a great technical support team
Pros and Cons
  • "It is a stable solution...Since it is a cloud solution, I can say it is a scalable product."
  • "The pricing model of Oracle Cloud Platform is an area of concern. Oracle Cloud Platform should be made available at a cheap price."

What is most valuable?

I like the consistency that the solution offers to its uses. I also like how secure and powerful the solution is since I haven't had to deal with any issues from my company's customers. In general, my company's customers who use Oracle Cloud Platform are happy. I found the implementation process of the solution to be good.

What needs improvement?

The research and development team working at Oracle and Microsoft are doing their best to improve the product.

The pricing model of Oracle Cloud Platform is an area of concern. Oracle Cloud Platform should be made available at a cheap price.

For how long have I used the solution?

I have been working as a senior account manager selling Oracle Cloud Platform since Oracle offers more than 90 products.

What do I think about the stability of the solution?

It is a stable solution.

What do I think about the scalability of the solution?

Since it is a cloud solution, I can say it is a scalable product.

How are customer service and support?

The solution's technical support has been perfect for me.

Which solution did I use previously and why did I switch?

I rate my experience with Microsoft a nine out of ten. SAP also offers powerful tools but does not match the same level as Microsoft or Oracle.

How was the initial setup?

I wasn't involved in the deployment process of Oracle Cloud Platform since my job was to only sell it.

The solution is deployed on the cloud.

What's my experience with pricing, setup cost, and licensing?

In Oracle Cloud Platform, one needs to make payments towards the subscription charges.

What other advice do I have?

I recommend Oracle Cloud Platform to those who plan to use it. I also recommend Microsoft products to others. Products from Oracle and Microsoft are very powerful.

I rate the overall product a five or six out of ten for Egypt. From a global perspective, I rate the overall product a nine out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer. Reseller
PeerSpot user
Muthuvel Sivaraman - PeerSpot reviewer
AVP at a manufacturing company with 10,001+ employees
Real User
Top 10
An enterprise database solution with good performance, stability, and fault alerts.
Pros and Cons
  • "I like the solution’s stability, performance, and fault alerts."
  • "The solution is expensive. So we try to use MySQL on AWS to push the data. The tool’s support could be improved."

What is our primary use case?

We use the solution for a loan management solution which requires a database of around 2 TB. The loan management solution helps to disperse loans.

What is most valuable?

I like the solution’s stability, performance, and fault alerts.

What needs improvement?

The solution is expensive. So we try to use MySQL on AWS to push the data. The tool’s support could be improved.

For how long have I used the solution?

I have been using Oracle products for more than 15 years.

What do I think about the stability of the solution?

I would rate the solution’s stability a ten out of ten.

What do I think about the scalability of the solution?

The solution is scalable and I would rate its scalability an eight out of ten.

How are customer service and support?

The tool’s support depends on the resource you get from their team for a particular ticket. Sometimes it may take more time and otherwise not.

How would you rate customer service and support?

Neutral

How was the initial setup?

I would rate the tool’s initial setup an eight out of ten. The solution is an enterprise-grade database and requires an expert to deploy it. Post the UAT testing, the solution’s setup took a day to complete. The product required around five people for the deployment.

What about the implementation team?

We used a third-party vendor for the tool’s implementation.

What's my experience with pricing, setup cost, and licensing?

I would rate the tool’s pricing a ten out of ten since it is expensive.

What other advice do I have?

OCI is a good choice as an enterprise solution. The PL/SQL and stability features are good. You need to definitely go for this solution if money is not an issue. Otherwise, stick with MySQL. We run the solution round the clock and require around three people to maintain it.

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Other
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
RajeswaruduChembrolu - PeerSpot reviewer
Delivery Manager at Eappsys Limited
Real User
Stable and scalable with a pretty straightforward setup
Pros and Cons
  • "The solution is pretty straightforward to setup and use."
  • "The pricing is a bit expensive."

What is our primary use case?

I am using the solution to design small applications for InfoGSM and determine if they can convert to business sales. I do not have any active use cases at this point in time. 

What is most valuable?

The solution is pretty straightforward to setup and use.

What needs improvement?

The pricing is a bit expensive. 

For how long have I used the solution?

I have been using the solution for six years. 

What do I think about the stability of the solution?

The solution is stable. 

What do I think about the scalability of the solution?

The solution is scalable. 

How are customer service and support?

I have not contacted technical support. 

Which solution did I use previously and why did I switch?

I have not used other solutions. 

How was the initial setup?

The setup is straightforward. 

What about the implementation team?

I implemented the solution on my own to design small test applications. 

What's my experience with pricing, setup cost, and licensing?

The license is a bit expensive for academic work. 

My company has not yet purchased the solution. It would require a bit of funding for them to purchase the solution in the future. 

What other advice do I have?

I recommend the solution and rate it an eight out of ten.

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Other
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Yasir Obaid - PeerSpot reviewer
Managing Director at Technometrics Limited
Reseller
Effortless scalability, ease of navigation, but complex implementation
Pros and Cons
  • "The most valuable features of Oracle Cloud are the ease of navigation and stability. The solution is more feature-rich and powerful than these smaller alternatives."
  • "The Oracle Cloud platform remains complex, and despite the abundance of resources available, significant challenges can still arise during the migration process from a legacy or on-premise system. Conversely, smaller companies with less complicated systems, such as those with a two million budget, can migrate more easily."

What is our primary use case?

We are hosting and migrating customers to the Oracle cloud, this is the service that we provide. We don't have our own cloud, we use Oracle in the backend.

Many individuals are shifting towards interconnected digital systems, and one significant advantage is Oracle's comprehensive cloud-integrated solution. A large number of people currently utilize Oracle's database, which allows for smoother integration into the cloud platform when migrating from an on-premise solution. Having certified resources is crucial since even if you have an excellent solution, it can be challenging to operate and maintain without qualified individuals. Unfortunately, there is a scarcity of certified resources for solutions, such as SAP, and Dynamics does not yet offer this feature, Oracle Cloud is ahead of the game in this regard.

What is most valuable?

The most valuable features of Oracle Cloud are the ease of navigation and stability. The solution is more feature-rich and powerful than these smaller alternatives.

What needs improvement?

The Oracle Cloud platform remains complex, and despite the abundance of resources available, significant challenges can still arise during the migration process from a legacy or on-premise system. Conversely, smaller companies with less complicated systems, such as those with a two million budget, can migrate more easily.

For how long have I used the solution?

I have been using Oracle Cloud for approximately one year.

What do I think about the stability of the solution?

The stability of Oracle Cloud is good. It is highly stable.

What do I think about the scalability of the solution?

The scalability of Oracle Cloud's system is exceptional and highly commendable when handling complex operations, such as running separate billing servers for cell phone companies. With the system, the data can be taken to the cloud and run seamlessly without any problems. Scaling up the system is effortless, particularly with the hyper-converged infrastructure, making the process very straightforward.

We have over 50 users using this solution.

How are customer service and support?

We have an internal support team of professionals and other third-party support if we run into issues.

How was the initial setup?

The migration process can be complicated, particularly for those moving from an outdated on-premise system to a newer online platform. It's unclear whether Oracle Cloud still employs outdated designs, but the migration process itself is not straightforward.

What's my experience with pricing, setup cost, and licensing?

The pricing for Oracle Cloud services is reasonable. Additionally, compared to other service providers, Oracle has a substantial presence and established infrastructure in Bangladesh. Considering all these factors together makes Oracle Cloud an ideal choice and a strong contender in the market.

I rate the price of Oracle Cloud a four out of ten.

Which other solutions did I evaluate?

We have evaluated other options, but for our niche use case, this solution is best suited for our needs.

What other advice do I have?

I rate Oracle Cloud a seven out of ten.

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Other
Disclosure: My company has a business relationship with this vendor other than being a customer. Reseller
PeerSpot user
Venkatraman Bhat - PeerSpot reviewer
Deliver Head - Database and Infrastructure Cloud Services at Tech Mahindra Limited
Real User
Top 10
A strong infrastructure management solution with good technical support, and a comprehensive licensing model
Pros and Cons
  • "We appreciate the fact that this solution will operate with both native and third-party applications. This has meant that we don't need to change all of our systems to accommodate it within our network."
  • "We appreciate the fact that this solution will operate with both native and third-party applications. This has meant that we don't need to change all of our systems to accommodate it within our network."
  • "Some of the features of this solution, such as the digital assistant, require extensive configuration before they are suitable for use. We would like these to be made more straightforward and to require less manual input."

What is our primary use case?

We use this solution to provide storage and management of infrastructure, as well as application hosting.

What is most valuable?

We appreciate the fact that this solution will operate with both native and third-party applications. This has meant that we don't need to change all of our systems to accommodate it within our network.

 We also find the licencing model of a single cost to be good value for money.

What needs improvement?

Some of the features of this solution, such as the digital assistant, require extensive configuration before they are suitable for use. We would like these to be made more straightforward and to require less manual input.

For how long have I used the solution?

We have been working with this solution for over six years.

What do I think about the stability of the solution?

We have found the stability of this solution to be extremely good in terms of uptime, availability, performance, and consistency.

What do I think about the scalability of the solution?

The scalability of this product is good, and is actioned automatically when there is a spike in usage.

How are customer service and support?

The technical support for this product is very good. The team respond quickly, and know the product features quite thoroughly.

How was the initial setup?

The initial setup for this solution is very easy and straightforward.

What's my experience with pricing, setup cost, and licensing?

The licenses for this solution are very comprehensive and, therefore, very economical; there is only one cost, and it covers all available features without any chargeable add-ons.

What other advice do I have?

We would recommend that organizations evaluate this solution with a neutral mindset, considering their business needs above any other factors. This way they will ensure that the product they choose has features they actually need.

I would rate this solution a nine out of ten.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
Buyer's Guide
Download our free Oracle Cloud Infrastructure (OCI) Report and get advice and tips from experienced pros sharing their opinions.
Updated: June 2025
Buyer's Guide
Download our free Oracle Cloud Infrastructure (OCI) Report and get advice and tips from experienced pros sharing their opinions.