Oracle Cloud Infrastructure is useful for my company's KPI functionality in our transport business.
Chef De Projet BPM and Information Technology at DHL
A user-friendly tool that needs to improve its dynamic reporting capabilities
Pros and Cons
- "It is a strong tool that offers more dynamic reporting capabilities while being user-friendly at the same time, and it can also be made better."
- "The product's technical support is an area with shortcomings that need improvement."
What is our primary use case?
What is most valuable?
The most valuable features of the solution are its capabilities allowing us in our company to do certain calculations while offering dashboards. Our company also uses the product for data extraction because we don't want direct data extraction from Oracle TMS. We use the product for data extractions and delegations.
What needs improvement?
The product needs to increase its possibilities to have a dynamic dashboard and the capacity to improve to create some reports. The solution's structure for me is very quite old, making it hard for me to create a dynamic dashboard.
In general, the dynamic dashboard and reporting capacity are areas in the product that need improvement.
The product's technical support is an area with shortcomings that need improvement. I need to spend a lot of time on the product's documentation to find the product's usability and capacity. Though I don't contact the support team directly, I end up spending a lot of time on the support provided in the product's manual to find the use cases for which the solution is suitable.
For how long have I used the solution?
I have been using Oracle Cloud Infrastructure (OCI) for five years. My company is a customer of the solution.
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What do I think about the stability of the solution?
It is a stable solution. The issue is more on the ETL side and the capacity of the origin sources to give the data, but the system remains quite strong.
I rate the product's stability a nine out of ten.
What do I think about the scalability of the solution?
The solution's scalability needs to be fixed since it can get a little confusing when used in different parts of your business.
I rate the product's scalability a seven out of ten.
How are customer service and support?
I rate the technical support a six or seven out of ten.
Which solution did I use previously and why did I switch?
In the past, I used Qlik or Tableau only once to quickly create some reports. I felt the aforementioned products were dynamic and allowed me to create reports more easily, making me feel that the tool was very user-friendly. The number or level of data used in Qlik or Tableau compared to Oracle, there is a huge difference, making it difficult to compare.
How was the initial setup?
The solution is deployed on the cloud.
Though I am a part of the product's deployment process, I am only involved in the task of providing profiles to its users.
The deployment process takes a long time, like six months, since I need to create all the links and indulge myself in a few other activities.
What other advice do I have?
I would suggest those planning to use the solution be careful with the data integration at all stages.
It is a strong tool that offers more dynamic reporting capabilities while being user-friendly at the same time, and it can also be made better.
I rate the overall solution a seven out of ten.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Sales Director at Convelox
Along with automation and testing features, the tool also focuses on following the global standards set for finance
Pros and Cons
- "The stability of the solution is very good...The technical support is good."
- "The solution's scalability is an area with shortcomings...Mid-level customers feel that Oracle is not scalable in their environment and is an enterprise-level segment solution."
What is our primary use case?
The main use case includes the use of Oracle Financing along with the automation that Oracle provides, which is embedded in the solution itself and helps the banking and insurance to move to Oracle Fusion.
What is most valuable?
There are a number of features. The main feature is automation and other features like automated testing. Additionally, every three months, Oracle makes it a point to upgrade their systems, so they are not worried about being on the old systems, which is a benefit for the customers who are dealing with us.
What needs improvement?
The area where Oracle needs to improve is the mid-level customers for whom they can come up with some solutions other than Oracle NetSuite. Oracle NetSuite is meant for mid-level markets, but customers are willing to move to Oracle Fusion instead of opting for Oracle NetSuite. Oracle needs to properly convey that message to the customers and the market so that mid-level customers can use Oracle Fusion. Right now, Oracle Fusion software is meant for enterprise-sized customers, and as per the mindset of the current market, mid-level customers don't plan to buy Oracle Fusion Cloud ERP. Oracle NetSuite is an option for very small-scale businesses. I spend a lot of time explaining to mid-level customers that they can buy Oracle Fusion.
The solution's scalability is an area with shortcomings, because of which it needs a lot of improvement. Mid-level customers feel that Oracle is not scalable in their environment and is an enterprise-level segment solution.
For how long have I used the solution?
I have been using Oracle Cloud Platform for almost three years. We are a company dealing with one of the partners of Oracle. We provide Oracle to the end customers in the market.
What do I think about the stability of the solution?
The stability of the solution is very good. I would rate the stability of Oracle Cloud Platform a ten out of ten.
What do I think about the scalability of the solution?
My company has a big set of clients, including enterprises and public sector customers.
I would rate the scalability of the solution a five out of ten.
How are customer service and support?
The technical support is good. I would rate the technical support for the solution an eight out of ten.
How would you rate customer service and support?
Positive
How was the initial setup?
On a scale of one to ten, where one is difficult, and ten is easy, I rate the initial setup somewhere around seven. The solution is deployed on the public cloud in our organization.
The time taken for deployment depends on the customer's complexity. Approximately it may take around three to four months.
As for the steps for deployment, every customer's requirement has to be considered, and the implementation should be started at the preferred time when the customer wants it. The customer's cooperation is more important to make sure that the implementation is done properly. It is not Oracle but the customer and the implementation part that plays a key role in the deployment phase.
What's my experience with pricing, setup cost, and licensing?
The solution is expensive. I would rate the pricing as ten out of ten, where one is cheap and ten is expensive.
There are no additional costs involved in Oracle Cloud Platform other than the licensing fees.
What other advice do I have?
My only advice to those planning to use it is that they need to move from a customized way of working with their ERP to standardization because Oracle Fusion is all about standardizing the global standard of Oracle Financial Services. Oracle Fusion has adopted whatever globally is being followed. Many customers want the leverage of using their finance system the way they want it, but Oracle Fusion concentrates more on standardization and following the global standards for finance. Any customer willing to go for Oracle Fusion needs to understand that there will be certain standardization, and if you customize it, the work or benefit of Oracle Fusion gets lost. We need to move to standardization rather than making the software more customizable as per the business.
Overall, I would rate the solution a ten out of ten.
Which deployment model are you using for this solution?
Public Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer.
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Oracle Cloud Infrastructure (OCI)
September 2026
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Oracle Database Administrator at Educational Testing Service
An easy-to-use solution that has unlimited scalability and a great user experience
Pros and Cons
- "The solution is easy to use."
- "The deployment from on-premises to the cloud is a bit complicated."
What is most valuable?
The solution is easy to use. The user experience is very well set up. The product is easy to understand and navigate.
What needs improvement?
The deployment from on-premises to the cloud is a bit complicated.
For how long have I used the solution?
I have been using the solution for two years.
What do I think about the stability of the solution?
I rate the stability a nine out of ten.
What do I think about the scalability of the solution?
The scalability is unlimited. I rate the scalability a ten out of ten. About ten people in the organization use the product.
How was the initial setup?
I rate the ease of initial setup a seven out of ten. As we go deeper into the solution, it becomes a little difficult, and we would need to refer to the documentation quite a bit. So, in the beginning, it's easy, but as we go deeper, it gets difficult.
What about the implementation team?
The deployment takes about ten minutes. We need to give email and code details to have an account.
What's my experience with pricing, setup cost, and licensing?
I rate the solution’s pricing an eight out of ten.
What other advice do I have?
I am using the latest version of the product. The product is one of the biggest cloud supporters. If someone works with Oracle, it is definitely worth learning it. It is growing faster than other cloud supplies like Azure and AWS. Overall, I rate the product an eight out of ten.
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner/Reseller
AVP at a manufacturing company with 10,001+ employees
An enterprise database solution with good performance, stability, and fault alerts.
Pros and Cons
- "I like the solution’s stability, performance, and fault alerts."
- "The solution is expensive. So we try to use MySQL on AWS to push the data. The tool’s support could be improved."
What is our primary use case?
We use the solution for a loan management solution which requires a database of around 2 TB. The loan management solution helps to disperse loans.
What is most valuable?
I like the solution’s stability, performance, and fault alerts.
What needs improvement?
The solution is expensive. So we try to use MySQL on AWS to push the data. The tool’s support could be improved.
For how long have I used the solution?
I have been using Oracle products for more than 15 years.
What do I think about the stability of the solution?
I would rate the solution’s stability a ten out of ten.
What do I think about the scalability of the solution?
The solution is scalable and I would rate its scalability an eight out of ten.
How are customer service and support?
The tool’s support depends on the resource you get from their team for a particular ticket. Sometimes it may take more time and otherwise not.
How would you rate customer service and support?
Neutral
How was the initial setup?
I would rate the tool’s initial setup an eight out of ten. The solution is an enterprise-grade database and requires an expert to deploy it. Post the UAT testing, the solution’s setup took a day to complete. The product required around five people for the deployment.
What about the implementation team?
We used a third-party vendor for the tool’s implementation.
What's my experience with pricing, setup cost, and licensing?
I would rate the tool’s pricing a ten out of ten since it is expensive.
What other advice do I have?
OCI is a good choice as an enterprise solution. The PL/SQL and stability features are good. You need to definitely go for this solution if money is not an issue. Otherwise, stick with MySQL. We run the solution round the clock and require around three people to maintain it.
Which deployment model are you using for this solution?
Public Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Other
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Delivery Manager at Eappsys Limited
Stable and scalable with a pretty straightforward setup
Pros and Cons
- "The solution is pretty straightforward to setup and use."
- "The pricing is a bit expensive."
What is our primary use case?
I am using the solution to design small applications for InfoGSM and determine if they can convert to business sales. I do not have any active use cases at this point in time.
What is most valuable?
The solution is pretty straightforward to setup and use.
What needs improvement?
The pricing is a bit expensive.
For how long have I used the solution?
I have been using the solution for six years.
What do I think about the stability of the solution?
The solution is stable.
What do I think about the scalability of the solution?
The solution is scalable.
How are customer service and support?
I have not contacted technical support.
Which solution did I use previously and why did I switch?
I have not used other solutions.
How was the initial setup?
The setup is straightforward.
What about the implementation team?
I implemented the solution on my own to design small test applications.
What's my experience with pricing, setup cost, and licensing?
The license is a bit expensive for academic work.
My company has not yet purchased the solution. It would require a bit of funding for them to purchase the solution in the future.
What other advice do I have?
I recommend the solution and rate it an eight out of ten.
Which deployment model are you using for this solution?
Public Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Other
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Managing Director at Technometrics Limited
Effortless scalability, ease of navigation, but complex implementation
Pros and Cons
- "The most valuable features of Oracle Cloud are the ease of navigation and stability. The solution is more feature-rich and powerful than these smaller alternatives."
- "The Oracle Cloud platform remains complex, and despite the abundance of resources available, significant challenges can still arise during the migration process from a legacy or on-premise system. Conversely, smaller companies with less complicated systems, such as those with a two million budget, can migrate more easily."
What is our primary use case?
We are hosting and migrating customers to the Oracle cloud, this is the service that we provide. We don't have our own cloud, we use Oracle in the backend.
Many individuals are shifting towards interconnected digital systems, and one significant advantage is Oracle's comprehensive cloud-integrated solution. A large number of people currently utilize Oracle's database, which allows for smoother integration into the cloud platform when migrating from an on-premise solution. Having certified resources is crucial since even if you have an excellent solution, it can be challenging to operate and maintain without qualified individuals. Unfortunately, there is a scarcity of certified resources for solutions, such as SAP, and Dynamics does not yet offer this feature, Oracle Cloud is ahead of the game in this regard.
What is most valuable?
The most valuable features of Oracle Cloud are the ease of navigation and stability. The solution is more feature-rich and powerful than these smaller alternatives.
What needs improvement?
The Oracle Cloud platform remains complex, and despite the abundance of resources available, significant challenges can still arise during the migration process from a legacy or on-premise system. Conversely, smaller companies with less complicated systems, such as those with a two million budget, can migrate more easily.
For how long have I used the solution?
I have been using Oracle Cloud for approximately one year.
What do I think about the stability of the solution?
The stability of Oracle Cloud is good. It is highly stable.
What do I think about the scalability of the solution?
The scalability of Oracle Cloud's system is exceptional and highly commendable when handling complex operations, such as running separate billing servers for cell phone companies. With the system, the data can be taken to the cloud and run seamlessly without any problems. Scaling up the system is effortless, particularly with the hyper-converged infrastructure, making the process very straightforward.
We have over 50 users using this solution.
How are customer service and support?
We have an internal support team of professionals and other third-party support if we run into issues.
How was the initial setup?
The migration process can be complicated, particularly for those moving from an outdated on-premise system to a newer online platform. It's unclear whether Oracle Cloud still employs outdated designs, but the migration process itself is not straightforward.
What's my experience with pricing, setup cost, and licensing?
The pricing for Oracle Cloud services is reasonable. Additionally, compared to other service providers, Oracle has a substantial presence and established infrastructure in Bangladesh. Considering all these factors together makes Oracle Cloud an ideal choice and a strong contender in the market.
I rate the price of Oracle Cloud a four out of ten.
Which other solutions did I evaluate?
We have evaluated other options, but for our niche use case, this solution is best suited for our needs.
What other advice do I have?
I rate Oracle Cloud a seven out of ten.
Which deployment model are you using for this solution?
Public Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Other
Disclosure: My company has a business relationship with this vendor other than being a customer. Reseller
Deliver Head - Database and Infrastructure Cloud Services at Tech Mahindra Limited
A strong infrastructure management solution with good technical support, and a comprehensive licensing model
Pros and Cons
- "We appreciate the fact that this solution will operate with both native and third-party applications. This has meant that we don't need to change all of our systems to accommodate it within our network."
- "We have found the stability of this solution to be extremely good in terms of uptime, availability, performance, and consistency."
- "Some of the features of this solution, such as the digital assistant, require extensive configuration before they are suitable for use. We would like these to be made more straightforward and to require less manual input."
What is our primary use case?
We use this solution to provide storage and management of infrastructure, as well as application hosting.
What is most valuable?
We appreciate the fact that this solution will operate with both native and third-party applications. This has meant that we don't need to change all of our systems to accommodate it within our network.
We also find the licencing model of a single cost to be good value for money.
What needs improvement?
Some of the features of this solution, such as the digital assistant, require extensive configuration before they are suitable for use. We would like these to be made more straightforward and to require less manual input.
For how long have I used the solution?
We have been working with this solution for over six years.
What do I think about the stability of the solution?
We have found the stability of this solution to be extremely good in terms of uptime, availability, performance, and consistency.
What do I think about the scalability of the solution?
The scalability of this product is good, and is actioned automatically when there is a spike in usage.
How are customer service and support?
The technical support for this product is very good. The team respond quickly, and know the product features quite thoroughly.
How was the initial setup?
The initial setup for this solution is very easy and straightforward.
What's my experience with pricing, setup cost, and licensing?
The licenses for this solution are very comprehensive and, therefore, very economical; there is only one cost, and it covers all available features without any chargeable add-ons.
What other advice do I have?
We would recommend that organizations evaluate this solution with a neutral mindset, considering their business needs above any other factors. This way they will ensure that the product they choose has features they actually need.
I would rate this solution a nine out of ten.
Which deployment model are you using for this solution?
Public Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
Oracle Apps Technical Consultant at Partnera
Has good security features but the reporting needs improvement
Pros and Cons
- "The most valuable feature of the solution is that it is a cloud-based solution."
- "The solution's reporting part is not good and needs more development."
What is most valuable?
The most valuable feature of the solution is that it is a cloud-based solution.
What needs improvement?
The solution's reporting part is not good and needs more development. We get unpredictable errors when we use it. OIC needs to be developed because it is limited. For example, you can't make huge data migrations and data integrations with it.
It is hard to make a report because you can't use an SQL browser. All the other third-party products are not free, and you need to pay for them. Using Oracle's internal reporting solution for running SQL statements is a waste of time.
For how long have I used the solution?
I have been using Oracle Cloud for two years.
What do I think about the stability of the solution?
I rate Oracle Cloud a two or three out of ten for stability.
What do I think about the scalability of the solution?
Oracle Cloud is a scalable solution, but we have many performance problems. For example, when we faced an important performance problem, the solution’s scalability did not work until the problem was resolved. We waited for a month or two for the problem to be solved. Also, there are some problems with the service desk part of the Oracle Fusion.
Most of our clients for Oracle Cloud are medium-level and enterprise businesses.
I rate Oracle Cloud a six out of ten for scalability.
How are customer service and support?
The solution's technical support team responds late.
How would you rate customer service and support?
Negative
What's my experience with pricing, setup cost, and licensing?
The solution is cheaper compared to Oracle E-Business Suite.
On a scale from one to ten, where one is expensive and ten is cheap, I rate the solution's pricing a seven out of ten.
What other advice do I have?
Oracle Cloud has good security features that benefit our clients' operations.
Overall, I rate the solution a five out of ten.
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner/Reseller
Manager Databases & Applications at Burque Corporation
Reliable for business intelligence needs with an easy setup
Pros and Cons
- "I haven't experienced any instability or downtime in Oracle Cloud over the past three years. It is scalable The support team was good. The initial setup is straightforward to configure. I rate the solution a nine out of ten with ten being the highest."
- "The product’s pricing should be reduced."
What is our primary use case?
We mainly use the solution for Oracle databases and BI purposes.
What needs improvement?
The product’s pricing should be reduced.
For how long have I used the solution?
I have been using this solution for over five years.
What do I think about the stability of the solution?
I haven't experienced any instability or downtime in Oracle Cloud over the past three years.
What do I think about the scalability of the solution?
It is scalable and suitable for large companies looking to upgrade.
How are customer service and support?
I contacted their customer support when I encountered issues with my VM due to incorrect configuration of certain parameters. The support team was good.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
We have not used any other solution besides Oracle Cloud.
How was the initial setup?
The initial setup is straightforward to configure.
What's my experience with pricing, setup cost, and licensing?
The solution is overpriced. I rate the pricing a nine out of ten with ten being expensive.
What other advice do I have?
Overall, I rate the solution a nine out of ten with ten being the highest.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Sr PeopleSoft Consultant at People Tech
Has good scalability but its technical support services could be better
Pros and Cons
- "The solution is stable."
- "It has good scalability."
- "It takes more time to release resources than one of its competitors."
- "The solution's technical support services are more expensive than AWS. Also, they should expand the team to address day-to-day issues."
What is most valuable?
The solution works very well.
What needs improvement?
The solution's cost could be better. Also, it takes time to release resources compared to AWS. They should improve this particular area.
For how long have I used the solution?
We have been using the solution for nine months.
What do I think about the stability of the solution?
The solution is stable.
What do I think about the scalability of the solution?
Around 40% of our organization uses this solution. It has good scalability.
How are customer service and support?
The solution's technical support services are more expensive than AWS. Also, they should expand the team to address day-to-day issues.
How would you rate customer service and support?
Neutral
What's my experience with pricing, setup cost, and licensing?
The solution is expensive.
What other advice do I have?
I rate the solution a five out of ten.
Disclosure: My company has a business relationship with this vendor other than being a customer.
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