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it_user436212 - PeerSpot reviewer
Director of Financial Operations at a insurance company with 1,001-5,000 employees
Vendor
The integration of the various modules within E-Business Suite is the key feature for us.

What is most valuable?

The integration of the various, different modules within E-Business Suite is the key feature for us. For example, we use Payables, Assets, and GL, to name a few.

How has it helped my organization?

Because we're using out-of-the-box features, it's given us efficiencies in our operations. For instance, the way we use iExpress for paying invoices is an out-of-the-box functionality. We haven't had to customize anything, yet we've been highly successful in using it.

What needs improvement?

Oracle tends to be slower when it comes to bringing flashy functionalities than other, smaller entities can deliver. For us, we were eager to see a smartphone app, and now it's available and we're ready to implement it.

I learned from PeopleSoft that they already have OFAC as an engine within the product. EBS doesn't have it yet, and I wish they would because then I can integrate OFAC with my supplier database without a third-party tool.

For how long have I used the solution?

We've been a user of Oracle since 1996.

Buyer's Guide
Oracle E-Business Suite
May 2025
Learn what your peers think about Oracle E-Business Suite. Get advice and tips from experienced pros sharing their opinions. Updated: May 2025.
851,823 professionals have used our research since 2012.

What was my experience with deployment of the solution?

We've never had any serious issues. There have been a couple of scenarios where we were told ahead of time of a change or update over a weekend and that we might experience issues because of it.

What do I think about the stability of the solution?

We've had no issues with instability.

What do I think about the scalability of the solution?

It's scaled sufficiently for our needs.

How are customer service and support?

Technical support has been good. We haven't had any problems with them.

How was the initial setup?

The initial setup was complex from our perspective because we were new to all Oracle products at the time.

What about the implementation team?

We ended up going with an outside firm to do our deployment of EBS. We just simply provided data at the time because we didn't know much about Oracle. Over time, we've become experts in some areas.

What's my experience with pricing, setup cost, and licensing?

It's an expensive product, though worth it for larger businesses.

What other advice do I have?

It's not intended for smaller entities because it's costly. For large organizations like ours, its ability to handle our data volume with stability is, for us, a perfect match.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Oracle Application Team Lead HCM at IMTAC LLC
Real User
Straightforward to setup and customize but could be laid out a bit better
Pros and Cons
  • "It can easily be developed into an application."
  • "There are some cycles in HR that are not straightforward."

What is our primary use case?

I use this solution for Core HR, Absence Management, and payroll.

What is most valuable?

Oracle EBS is a mature product. It fills many needs.

It is a gate to doing customization, as there is a need for custom solutions.

It can easily be developed into an application.

I can also easily plug into the business cycle.

What needs improvement?

There are some cycles in HR that are not straightforward. For example, the attendance approach, and the second admin transfers are not straightforward procedures.

We can see many features in the cloud and other applications that are not supported in EBS. For example, in iRecruitment, the recruitment or selection workflow process for candidates to be recruited is very advanced, it's a very skilled and enhanced process in Taleo. This is not something that is present in EBS but there are many requirements for this. Customers require this area of recruitment. For example, in Taleo, a person cannot move from the HR interview to the technical interview unless he has passed the HR interview. This does not exist in EBS. Many customers are asking for this functionality.

In Taleo, Candidate workflow allows you to do this. They give you the feature to configure that selection workflow for the candidates in terms of steps. You cannot move from this step until you complete the first step. This is definitely an area to consider.

There is strength in the product but we are always looking for weakness to improve.

The reporting area is very weak. It needs some improvements.

The embedded analytics is something new but it's a bit complicated. They tried to embed the analytics into the EBS with the same model as in FUSION but it's not easy or straightforward to enhance and maintain.

Organizational restructuring is a horrible process and very difficult in EBS.

For how long have I used the solution?

I am currently an HCCM Team lead. I have 12 years of experience in implementing Oracle.

I also have been working with Oracle E-Business Suite for 12 years.

I am certified in Oracle HCCM Cloud applications.

I work with many versions. I have worked with versions 11, 12, and now 12.2.9.

What do I think about the stability of the solution?

Generally speaking, Oracle E-Business Suite is a stable product.

Any product can have bugs, but it depends on where the bug is and if you have a workaround or not.

One of the drawbacks with Oracle is that it seems to take them a long time to release a solution for the bugs or enhancements. For example, there is a bug found in 2011 that has not been resolved or closed until now.

There are, however, technology bugs or functional bugs that are enhancements that you find in certain services such as contract screens, contracts, or payments. Oracle will call this an enhancement request, we can deliver it but for now, there is no delivery for this solution.

What do I think about the scalability of the solution?

This is a scalable solution.

Which solution did I use previously and why did I switch?

I am just learning Taleo, I have a small amount of experience and a few customers.

How was the initial setup?

The initial setup is straightforward. While you can complete the installation yourself, you will need to know the product and how the product is configured.

An understanding of the business process is required to easily configure the application.

You must have the knowledge to know the subsequent actions, how they are done, and how the links are set up together. For example, I can define lookup, and to do this I will research to know if it will use the standard form, or if it will use the value set or the standard use for one report or other types of validations.

Overall, I believe that it is always best to ask someone who is experienced. For example, if we consider the iPhone mobile, we may ask how can we take a picture, If you are coming from Android to iOS, you will ask someone with experience in this type of operating system, how you can do related things or supporting context.

What about the implementation team?

I completed the installation myself. I did not use the help of an integrator or consultant.

What other advice do I have?

I have a lot of experience, and I work with many customers. I know what they require and which features they are looking for.

I would like to see where Oracle E-Business Suite will take the roadmap. I don't know if they will invest more in the roadmap for EBS or investing in the cloud.

In summary, this is a good product but there is always an area for improvement.

I would rate Oracle E-Business Suite a seven out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
PeerSpot user
Buyer's Guide
Oracle E-Business Suite
May 2025
Learn what your peers think about Oracle E-Business Suite. Get advice and tips from experienced pros sharing their opinions. Updated: May 2025.
851,823 professionals have used our research since 2012.
George Mukira - PeerSpot reviewer
ICT Consultant at Spring Training & Consulting
Real User
I can customize summarized reports to be available on the dashboard but we would appreciate sending notifications through SMS

What is our primary use case?

Management of supply chain in the petroleum industry: from requesting quotes from suppliers to issuing LPO, managing credit; and selling in cash, credit, and discounts.

How has it helped my organization?

Generating reports is more efficient: generating financial reports, employee reports, volume reports, and time attendance reports.

What is most valuable?

Accessing vital information on the dashboard: I can customize summarized reports to be available on the dashboard.

What needs improvement?

Sending alerts through bulk SMS. With the growing use of mobile phones, we would appreciate sending notifications through SMS.

For how long have I used the solution?

One to three years.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
PeerSpot user
Infrastructure Architect at a tech services company with 1-10 employees
Real User
Significantly enhanced our inventory procurement processes

What is our primary use case?

Financial, procure to pay, order to cash, inventory management, enterprise asset management, human resources management, and iStore.

How has it helped my organization?

We have saved millions of dollars in inventory. Before this system, we did not have integration and every shop was ordering inventory individually, without checking with the other shops.

With eAM (Enterprise Asset Management) we have seen improvements in preventive maintenance, asset tracking, planning, cost analysis for maintenance, and integration of procurement.

What is most valuable?

Inventory and enterprise asset maintenance.

What needs improvement?

The iStore could be better.

For how long have I used the solution?

More than five years.

What other advice do I have?

I give it an eight out of 10 because it required some customization.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
it_user417126 - PeerSpot reviewer
Sr Director Enterprise Business Systems at a educational organization with 1,001-5,000 employees
Vendor
The extensibility that we've needed over the past several years is the most valuable feature for us. The complexity around configuration and deployment need improving.

Valuable Features

The extensibility that we've needed over the past several years is the most valuable feature for us.

Improvements to My Organization

It's allowed us to add our own customizations to it, which is highly important to our organization. We have many, many customized processes that we've needed to add on top of it in order to bring value to our company.

Room for Improvement

The complexity around configuration and deployment need improving. When I look at some of my previous companies, they spent millions of dollars on deployment and even just doing an upgrade. We did an upgrade two years ago and it took quite a bit of an investment just to upgrade as-is.

Deployment Issues

Deployment is complex and expensive.

Stability Issues

Since we upgraded two years ago, it's been very stable. We haven't had any issues with instability since then.

Scalability Issues

There have been many times in which we could have used additional initial processing power, but we were constrained by the licensing structure we were in. That's prevented us from scaling to the extent we wanted.

Customer Service and Technical Support

We just dropped our maintenance with Oracle last year and have gone to a third-party service provider. It was less than half of the cost, and we didn't see the value of the money that we were spending at the time with Oracle.

Initial Setup

I wasn't involved with the company that I'm at now, and it was definitely complex in the previous companies that I've been with.

Pricing, Setup Cost and Licensing

The re-licensing is a large cost proposition so we may be looking at alternatives, I think, in the next couple of years.

Other Advice

I definitely think it's an investment. It's definitely a very robust product, so it's just going to depend on what type of investment a company is willing to make and what their future plans are as well.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
it_user3372 - PeerSpot reviewer
Senior Manager of IT at a government with 1,001-5,000 employees
Vendor
Who’s Managing Your IT Assets?

As companies continue to grow and expand, enterprise IT asset management grows increasingly important. Enterprise asset management controls the IT assets of an enterprise from budgeting and planning through end of asset life. Without a comprehensive enterprise asset management program in place, IT assets can cost far more than necessary through waste and redundancy and overly complex management and maintenance.

There are huge amounts of information gathered by many ERP, EAM, CMMS, and other systems that the dilemma for many organizations is how to identify the most relevant information. And if that wasn’t enough there is too much data being gathered in many organizations to be reasonably interpreted.

About a year ago my organizations finalized its decision to retire an out dated asset tracking program and replace it with a more scalable and reliable global ruggedized support system that combines logistics data and transportation technologies. We wanted to improve our response time during emergencies and enhance our ability to track and shift personnel, equipment, and supplies.

For the last several months I’ve had the opportunity to personally study and work with Oracle Fusion Middleware and Oracle E-Business Suite.

I was a little skeptical at first, since my organization has IT assets stretched all over globe. But within two weeks I began to notice an improvement with my ability to track and manage asset location, asset configuration, and maintenance activities with a reduced requisition request cycle time by 80%, from three days to 10 minutes. Two years ago it would have taken several systems just to accomplish these tasks.

Today managers in my organization have access to a single unified source of integrated information across our supply chain, which allows us to make more informed decisions and eliminates the need to reconcile conflicting data in multiple systems.

From time to time my job requires a great deal of travel and as a result has hindered my ability to track and manage the IT assets for my organization. Even during an assignment in Afghanistan Oracle Fusion

Middleware and Oracle E-Business Suite gave me the same access and control capability that I have here in the U.S., via a Federated Private Cloud.

I recommend Oracle Fusion Middleware and Oracle E-Business Suite to any organization that’s really serious about asset management.

By implementing Oracle Fusion Middleware and Oracle E-Business Suite, your organization will be able to view every asset in their enterprise, allowing them to control and manage IT assets, eliminate waste and redundancy, and comply with ever-increasing government regulations.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
it_user516663 - PeerSpot reviewer
it_user516663Works at a manufacturing company with 10,001+ employees
Real User

We have lot of laptops used in our organisation. Hope this tracking system will help to track the laptop in any place.

reviewer1005111 - PeerSpot reviewer
Chief Architect with 1,001-5,000 employees
Real User
Improved visibility into manufacturing and gives a good, in-depth analysis

What is our primary use case?

Process costing.

How has it helped my organization?

Improved visibility into manufacturing.

What is most valuable?

Costing: very good, in-depth analysis.

What needs improvement?

Reporting.

For how long have I used the solution?

One to three years.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
it_user896991 - PeerSpot reviewer
Manager of Oracle Applications at Stowers
Real User
Payroll and online benefits enrollment replaced the existing paper process
Pros and Cons
  • "Payroll and online benefits enrollment"
  • "Has good dashboard and drill-down features."
  • "HRMS analyzers should be automatically updated to be the most recent because Oracle support always asks for the latest version of the analyzer output."
  • "We need more user-friendly fast formulas for all HRMS modules."

What is our primary use case?

Used for finances and the HRMS including online annual benefits enrollment. Its drilldown features add value. HTML pages should have better performance.

How has it helped my organization?

  • Removed paper/spreadsheet time-cards
  • Replaced the paper process with electronic online process for annual benefits enrollment, view pay slip online, view W-2 online, etc.
  • Able to submit government reports electronically

What is most valuable?

  • Payroll and online benefits enrollment
  • Dashboard feature
  • Drill-down feature

What needs improvement?

  • New hire on-boarding, employee off-boarding, etc. 
  • More user-friendly fast formulas for all HRMS modules.
  • HRMS analyzers should be automatically updated to be the most recent because Oracle support always asks for the latest version of the analyzer output.

For how long have I used the solution?

More than five years.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
Download our free Oracle E-Business Suite Report and get advice and tips from experienced pros sharing their opinions.
Updated: May 2025
Buyer's Guide
Download our free Oracle E-Business Suite Report and get advice and tips from experienced pros sharing their opinions.