Oracle E-Business Suite Reviews

The most valuable feature is definitely the ability to go in as a manager or as an individual and do everything in one place, for example, to add/change/remove a goal. 

Mandating a goal plan was a really good idea because it forces you to actually think about it, and it makes it easier at the end of the day for a user. 

The ability to see the goals and move them over to next year in one place is really great. They can copy, extend, and delete all in one place.

We've only been playing with it less than a year - so not long - but it forced us to be able to have a change in management. It is really helping management to have a conversation about goals. 

Previously, goal management wasn't something we did well. Now that we have implemented Fusion, with powerful competencies, it's simplified the process. At the end of the day, the goal thing was awesome.

The account executive was good, but when it came to training HR, it really failed - on this point I'd rate Oracle as 3/10. 

The webinars are OK but they definitely didn't hit the target. 

This application is so large for a small company like ours, so it was very hard to train everyone with such an extensive product.

We implemented it this year.

Getting everyone on-board was a tad slow, but there were no major pick-ups, and all was well for the most part.

No issues encountered.

We had other Oracle products, but I can't remember which ones.

It was seamless and went very well.

We use a vendor who is really great.

For us it's high, because now we can focus on gathering the right amount of info about our information.

We did, but I can't remember which ones.

I like the new version as it's easier to manage. The problem is that the timing is bad - they did quite a bit of work to the goals feature, and changed it around quite a bit. For me, it's hard work because I need to train everyone to use but it's much more fluid and easier to navigate.

We needed a lot more training and best practices for a small company. Oracle hasn't done a good job preparing best practices for small companies. However, it's great for goal management.

I like that one system covers everything. The main objective of ERP, in general, is to try to integrate the departments and control various processes. It's the main objective for big companies where many people are working. By implementing ERP, you can control the processes, control the business consulting, and have one system to handle everything.

They don't have built-in bank integrations, which would be very helpful. For API, I know Oracle has a big library of APIs, and you can extend it. But most important integrations are still missing. These are mainly for features to integrate with other systems and other market forces, like banks or civic parties.

For example, for the environment to work using E-Business Suite, which is not handling the budgeting in the power tool, we have to purchase Hyperion and integrate Hyperion with the E-Business Suite. If you want reporting, you can select a reporting tool or different reporting tools for business intelligence. For each case, it's painful to have multi-systems in place. Most companies prefer to have one system and it's costly.

I have been using Oracle E-Business Suite for about 13 years.

Oracle E-business Suite is a stable solution.

Oracle E-business Suite is easy to scale. But sometimes, the company requirements don't fit with the software requirements.

I'm an implementer, so the Oracle E-business Suite's initial setup is easy for me.

I implemented Oracle E-Business Suite by myself.

I would recommend Oracle E-Business Suite to potential users.

On a scale from one to ten, I would give Oracle E-Business Suite an eight.

Our primary uses are in our financial and manufacturing systems.

The most valuable features are the financial-related capabilities. 

The simplicity of the user experience needs to be improved tremendously.

The support and analytics features need to be improved.

I have been working with the Oracle E-Business Suite for 20 years.

From my perspective and from my experience with other solutions, I would say that the Oracle E-Business Suite is very scalable. There are approximately 150 users.

I would rate the Oracle technical support and eight out of ten. The quality of the solution and the speed in which they provide it are good, but not excellent.

This is a complex implementation. It took approximately eight months to deploy.

We have an in-house team of five engineers for maintenance.

Considering the market at the moment, Oracle needs to adjust the pricing of this solution.

Overall, this is a good product I totally recommend it. That said, there are some issues with the UX, analytics, and general complexity of it. It is very good from an executive perspective and a very good tool, but from the UX-perspective, it is old-fashioned.

I would rate this solution a seven out of ten.

It has improved the way we worked. Everything is now on a very well-centered database. Before, we would have things saved on Excel, but it would be on different versions, or someone would have it saved on e-mail, and it would not be saved as an Excel file. It became frustrating. On Excel it is definitely harder to keep things. With so many people in the company, everybody had his own version. Definitely that created a big disconnect. The Oracle E-Business Suite was not able to get reports. It was not able to get the connectivity. Now, we can use this solution to streamline the documentation and products of our organization.

The database is feature rich, no doubt. It is also a a tool that can easily connect an entire company. From this, you can build any BI orders. The reporting solution is good and it has a good database that connects with everything.

The UI interface is not good. In addition, there is a constant challenge that new things are evolving and people are looking at new ways of connecting. They do not want to log into web interfaces. And, the standard UI does not give you flexibility. You need to have a specialist who will work on the workflow. If changes are made, alerts are required. This provides challenges. 

Additionally, if inventory gets linked with our OEM portals, you enter some number, order number, find the OEM number and then an inventory which you have ordered. You receive the GRN updates your inventory also, links with OEM, and we really good because then you'll know the third party hardware or whatever solution you're purchasing, what is the end of life, where is the end of support, when is the warranty ending, what is the new product coming?

All things can be related. Right now it is a stand alone system that is not integrated, whereas today you're talking about global solutions things can be in database. Even if it is not loud, even then things can be dated because you have only given purchase order to your OEM, you're under warranty. We have the right to get the information. OEM has the right to push information but then ERP is not supporting us. None of the effort goes into that.

The product does not crash. It is stable. 

We have not experienced problems with the scalability of the product. The only problem I have noticed is that sometimes the scales are not available easily in the market. Maybe in the future we will move to Linux or Interface Servers that will provide a lower cost solution. We will have to evaluate this in the future.

We are currently using the technical support because we have a relationship with Oracle to be able to raise tickets. We generally have not had many challenges.

The cost is high for this product.

When deciding on a solution, I suggest looking at the vendor, the stabiliy of the product and the tech support provisions. A business has to run smoothly, and the solution has to help ease that process.

The primary use case for this solution is for Governmental Fiscal Management Information Systems (GFMIS). This is a complete solution to manage the whole country Financial System.

Its user interface is not completely a web interface. It uses a lot of traffic which costs too much for a large number of users scattered throughout the country as they connect from their terminals to do their tasks.

It costs too much. 

It's integrated. For any ERP solution, that’s really where the value comes in; just one solution to cover a whole bunch of areas and having the integration.

I have been using it probably 20 - 25 years.

It is very stable. From an internal standpoint, nothing is going to drag it down.

We did recently have an issue with the supplier network, Oracle Supplier Network, where some certificates were changed that caused a brief outage for us. But that's the exception, not the rule.

It is scalable. We're not a huge company but we haven’t had any issues with that. I have run it at much larger organizations with no issues there.

Technical support is mediocre. It used to be a lot better. The last 10 years or so, it's degraded, where it's hard to get an expert that can really help. It seems to be, a lot of times, their preference is just to get it back in your court and not necessarily help but put the onus on you and hope that you take a few days to respond and then it'll auto-close.

Initial setup is complex. I think any ERP is going to be a complex setup. That's just the nature of the beast.

Usually you'd have a partner that can add the bandwidth. I know we did an upgrade about three years ago. We had a partner come in and help us with that. It's a probably nine-month project, end to end, to do a major upgrade from 11 to 12.

When I start working with a vendor such as Oracle, expertise is a requirement that I look for. Ultimately, it comes down to the team that you're getting from that partner. I always say the best partner in the world still has a B team, and the worst partner in the world still has an A team. Your job is to find that A team in whatever partner you choose.

The most valuable features of the product are Oracle Process Manufacturing, the module for custom production, raw material conjunction and finished good tracking; Oracle Cash; Procure to Pay; and the full circle. Finally, the Oracle financial module, the journal, the provisining and the balance sheet are also valuable. The whole product is good. It's difficult to distinguish actually because it is an integrated product.

We are now working on ASM Cloud and CX. We have already spoken with Oracle and we’ll probably implement it on February 17.

I have been using it for 10 months, from the first of January 2016.

It's a stable product. There are bugs in every IT product. Oracle also has some but their service and support is very good. You can get service from the middle level or you can raise an SR and get 24-hour service. If any issues arise, either we can fix them or they can fix them. There's no problem.

I’ll mark scalability as 70-30.

When I have faced any problem with the database table, if there’s something wrong at the application level, or when I am applying the patches, I just raise an SR, a service request with the Oracle support team. Based on the priority, they will provide feedback. The last couple of months, I have been getting some good feedback from them. From that point of view, the service is good.

Setup is always complex because you have to choose the server configuration, hardware configuration, bandwidth, and so on. On-premise setup is always very difficult. Now that services are cloud-based, it is Oracle’s headache, not my headache.

Buy and use this product. It's a good product. I'm using it and I've benefited. Buy and use this. There will be challenges.

The Order Management and Financial modules are the product’s most valuable features because they are easy to use, customizable and useful. Order Management manages sales orders, shipment transactions, customers data, list prices, etc. The Financial module manages all aspects related to payments, receivables, invoices, budget, etc.

Thanks to Oracle EBS, we can manage all company processes (inventory, manufacturing, logistic and finance) on one platform.

The Oracle Process Manufacturing (OPM) module manages full end-to-end traceability with embedded quality and multiple cost methods that provide complete visibility into plant operations. At the moment, we have an old version and it is an area of the product with room for improvement.

I know that the new version has been improved and it works better; some bugs has been resolved, some features are improved.

I have been using it for 10 years.

I have not encountered any stability issues. Over the last two years, some patches were not applicable because of the new release. We are considering upgrading to the new version.

I have not encountered any scalability issues.

Technical support is good. You can contact support to ask a question or to open a request. The first type of contact is immediate, as in you ask the question in a forum and the answer is immediate. This is for basic knowledge or for small problems. On the other hand, a request is a particular issue and you can show a critical problem that often requires a patch or running a script. I have tried using both of these and I have almost always received some answer.

I did not previously use a different solution.

The initial setup was quite complex because ERP can manage a lot of processes; therefore, a company must consider what it wants to manage and set up.

I think that there are two efficient ERP platforms, SAP and Oracle; they are similar in term of price and licensing. The other platforms are for small or medium companies.

Before choosing this product, I did not evaluate other options because we have Oracle knowledge inside the company.

ERP is quite complex to manage. Therefore, it’s necessary to have a DBA, some developers and functional resources. In addition, the price is consistent, and the product is very reliable.