Oracle E-Business Suite Reviews

We are using this solution in our whole business as an EBS.

The solution is good for small businesses.

Earlier when our organization was small they chose Oracle because in the telecommunication industry everybody was using Oracle. Our company has grown to a size where our particularly billing phase has created some challenges and now we are looking at alternate solutions. There is not a billing engine or module that you can buy from Oracle that can be added to this EBS solution to fix our problem. They should add a billing module or engine to the solution.

I have been using this solution for approximately three years.

The solution is stable.

The scalability has been good.

We have been in continuous contact with technical support but they do not have a solution to the billing problems we are faced with. Additionally, there are other issues they have not been able to help us with.

The initial setup was complex. The migration took a very long time, approximately four months.

The price of the solution is extremely high.

We are evaluating different solutions.

In my current scenario, I would not recommend EBS for anyone. It is better to purchase a cloud solution rather than having this one.

I rate Oracle E-Business Suite a five out of ten.

We are using the solution for financial management and other projects.

I have found the solution to have a good interface, security, and is user-friendly.

There are some business-specific processes still not implemented. We need the IPC solution subcontractor management that is not available. We have to create the IPC solution but these types of extensions should be provided by Oracle and be included in this solution and the cloud version.

I have used the solution for approximately ten years. 

The solution is reliable. 

We have many major regions of our company using the solution.

The initial setup complexity depends on how you map Oracle facilities with the business process.

When we did the first implementation we used a third-party team, for further installations our internal team did the implementation.

Oracle is the best solution, I would recommend this solution to others. It covers a lot of models and is very good.

I rate Oracle E-Business Suite a seven out of ten.

Oracle E-Business Suite is a corporate business product. It has financial, logistics, HR modules, et cetera. It contains lots of modules. Thanks to this, our clients can track all of their business needs with one platform. They can also design their own business needs using this product.

Within our organization, we also use Oracle E-Business Suite. However, we are only using a small part of it, mainly for financial purposes. We don't have any logistics issues. We are consultants: we don't buy and sell products, we don't have a warehouse, et cetera. Actually, all our call centers are onsite. From a company perspective, we have only five or six users, E-Business users. It's hard to give an exact number of how many clients of ours are using this solution, but if I had to estimate, I'd say roughly 10,000 users.

It's an all-in-one solution for corporate companies. There are lots of companies already using Oracle E-Business Suite as it can cover a wide variety of use cases. It's highly customizable. It's available as open-source. As it's open code, you can see what it's doing which makes it easier to customize things. These are the advantages of Oracle E-Business Suite compared to competitive products.

Some of my clients report that the overall ease of use could be simplified. The product still uses some old technology. Some of the modules have moved to new technologies like HTML, et cetera, but there are still old components and old sequence usages which bother my customers because they are not fancy and up-to-date. They're heavy-duty machines — they're not posh. They perform heavy-duty jobs. So users entering operational data, transactional data heavily, they love it; however, management-level doesn't like the screens because they don't look fancy.

I have been using this solution for roughly 18 years.

As it's a heavy machine, it's a very stable product.

Yes, it's scalable. You can technically increase its performance by adding servers, et cetera. So it's highly scalable. I have lots of customers — both big and small companies. Some of them have only two gigabytes of data and others have 32 terabytes. It works well for both types of clients because it can easily be scaled.

Support is a never-ending process because every day, our customers need to change things around. As such, customer support is never-ending. They ask for reports, or they need a new sequence, etc. So it's just a never-ending process.

We have an operational team for technical support. They don't work onsite, unlike the consultants. They are a team of six or seven people. They typically work in an office, but due to the pandemic, they work at home. 

Oracle Analytics is totally different from Oracle E-Business Suite because one of them is a reporting tool and the other one is just a generation tool. One of them has a sequence where you enter operational and transactional data using a sequence or integrations, et cetera. You collect data with Oracle E-Business Suite. And you use Oracle Analytics to repost them. So they are two different products.

Oracle Cloud is nice. With on-premise products, people usually emphasize the setup time. The main difference between cloud and on-premise products is you don't have to provide service and you don't have to scale your service according to your needs. When it's on the cloud, it's easy to scale.

Also, the cloud version of Oracle has new functionalities available. Oracle made an investment with the cloud version and they implemented customer needs and customer requests surrounding features that would benefit them — on the cloud, not on-premise.

So the cloud product is highly functional compared to the on-premise version. That's the main difference between the cloud and the on-premise solution.

Yeah, the initial setup is highly straightforward. It takes four or five days to install. Once we installed it, we made a copy and started using it. The first installation takes time — four or five days. Then, using the same installation, with cloning, it takes only one or two days, maximum. So it's easy to install.

Regarding a deployment team. It depends on the project. For instance, for a big-sized financial company, I need two or three financial consultants. If it's for a logistics company, I need, again, two or three logistic consultants. If it's for a small or mid-sized company, one consultant is enough to implement the project. However, these functional consultants, because they set up the system according to business needs, they need technical support. So we have a technical support team for customization, et cetera. Five or six technical consultants is good enough, usually. If there are lots of integrations, et cetera, I need a technical team of 10 people team.

Currently, we have three projects going on now. Two of them are upgrade projects and we have five consultants involved in each project. One of them is a scratch project, an implementation project. We have 15, 16, 17 people working on that project.

Licensing is on a yearly basis. There is an initial cost, and the standard fee is 22% per year. 

I would recommend Oracle E-Business Suite to other potential users. Overall, on a scale from one to ten, I would give this solution a rating of eight.

We expect some additional features, of course. We are located in Turkey and there are many tax legislation rules, et cetera. There are so many binding processes that make customizing this product for Turkish districts complicated. For instance, it's easy to customize products for Japan, Kuwait, and Germany because their tax rules are not very complex. But in Turkey, tax rules are really complex and change every month. The government changes everything all the time. Adapting the product to these changes is not easy.

We primarily use the solution mostly as the ERP system at the moment.

The ease of use is the solution's most valuable aspect. The user levels are easy to take on. 

Everyone in the company is quite used to the Oracle functionality. 

It's easy when you want to integrate certain solutions that are being developed. When adding modules, the process is quite seamless.

The initial setup was pretty easy.

We are in Zimbabwe. At the moment we are having challenges with foreign payments. The pricing for us is quite high due to the exchange.

We wanted a fully-fledged solution that has got payroll, HR, finance et cetera, basically everything finance and administration we'd like to see sustainability management. This solution doesn't offer exactly what we need all in one package. We want to upgrade, therefore, we're currently seeing what else is on the market to see if there are competitors that have the kind of full packaging we require.

There's an issue with business process automation. I would like an end-to-end in terms of processes. There are different modules, however, there's not that end-to-end that we are looking for in terms of process automation. That is what is lacking right now. I have seen Microsoft, for example, really work well when it comes to process automation.

I've been using the product for about six years at this point. I started using the solution around 2014 if I recall correctly.

The version we are using is extremely stable. We've found it to be a reliable product. There aren't bugs or glitches. It doesn't crash or freeze. We haven't had to engage with technical support on any issues as it just seems to run very well.

The solution offers good scalability depending on the setup. Since we have an on-prem product, we have a big data center. In terms of the database replication, I think maybe it was more expensive. We didn't have to deploy an active/active setup on the DB side. 

We haven't really needed to reach out to technical support. That's a testament to how well this product runs. 

That said, in the past, I recall dealing with them, and for the most part, they were great. There were a few issues they were a bit slower to respond to, however, overall, as I recall, they were good.

When you are running a business you want a faster turnaround time. However, there are also some issues where they will be operating within their SLA, be it 24 or 48 hours. Still, sometimes you just need those quick turnarounds, such as maybe one or two hours, to get things done.

We did not find the initial implementation to be complex. It was rather straightforward. As time went on there were some little customizations being made, however, it was just rather straightforward in general. We didn't struggle with the implementation at all.

The pricing for us, being based in Zimbabwe, is expensive. The exchange is not so good. While we have some constraints now, we don't foresee this being an ongoing problem.

Although we don't have an imperative to move solutions, we are looking at other options to see what is available on the market.

We are just customers and end-users. We don't have a business relationship with Oracle.

I would recommend the solution to other organizations.

Overall, I would rate the solution at an eight out of ten. We've been largely happy with the product's performance.

I like that one system covers everything. The main objective of ERP, in general, is to try to integrate the departments and control various processes. It's the main objective for big companies where many people are working. By implementing ERP, you can control the processes, control the business consulting, and have one system to handle everything.

They don't have built-in bank integrations, which would be very helpful. For API, I know Oracle has a big library of APIs, and you can extend it. But most important integrations are still missing. These are mainly for features to integrate with other systems and other market forces, like banks or civic parties.

For example, for the environment to work using E-Business Suite, which is not handling the budgeting in the power tool, we have to purchase Hyperion and integrate Hyperion with the E-Business Suite. If you want reporting, you can select a reporting tool or different reporting tools for business intelligence. For each case, it's painful to have multi-systems in place. Most companies prefer to have one system and it's costly.

I have been using Oracle E-Business Suite for about 13 years.

Oracle E-business Suite is a stable solution.

Oracle E-business Suite is easy to scale. But sometimes, the company requirements don't fit with the software requirements.

I'm an implementer, so the Oracle E-business Suite's initial setup is easy for me.

I implemented Oracle E-Business Suite by myself.

I would recommend Oracle E-Business Suite to potential users.

On a scale from one to ten, I would give Oracle E-Business Suite an eight.

I am an Oracle applications architect/DBA/sysadmin, hence my review will be from this perspective. 

My task is to size and deploy solutions both for building our internal solutions and for our various customers. We also work to migrate On premise Installations to Oracle cloud infrastructure using Oracel cloud manager for Ebusiness suite

We have had a lot of success in implementing Oracle EBS for various customers. For example, the shared services modules have helped to reduce manpower in many areas of finance, where previously each individual organizational unit had their own staff.

• The robust architecture
• Ability for near zero downtime patching
• High availability
• Security
• RAC
• Data Guard in the architecture

These make for a very resilient solution in an ERP platform.

One issue with the product is because it build on a lot of older technologies, there is a substantial technical debt in the system. For example, the use of Oracle forms which are a much older technology, and are basically a two-tier client server setup shoehorned into a three-tier architecture, it might create issues over a wide area network. It would be good if the EBS team enables multitenant fatures beyond the current single pdb cdb architecture allowing for pdb snap clones in the same oracle cdb database.

More than fifteen years across various versions ranging from 11.

When correctly configured, this is a very stable solution. We have customers running their process automation manufacturing based off of this solution.

This software scales very well across various implementations.

There are both knowledgeable and unknowledgeable support people in the vendor organization. Hence, it is imperative to keep pushing on various issues in order to get a resolution.

We are part of the Oracle Centers of Excellence within our company, so we only have experience with the Oracle ERP products. However, we do have capabilities on various Oracle ERP products, like J.D. Edwards, PeopleSoft, etc., and can contrast among these solutions.

Initial setup is complex, hence it is recommended to use a system integrator (SI).

As we are system integrators for this solution, we have implemented it in various locations using our own in-house team.

At our various customers, the software tends to pay for itself in less than two years.

Licensing and costing of Oracle EBS is very complex. We recommend to use a system integrator during the negotiation process since Oracle sales representatives sometime do not know the actual minimum requirements and may oversell the necessary licenses through ignorance.

Since we are focused on Oracle ERP technologies, we do not have a mandate to do comparisons on other products.

This is definitely one of the more robust on-premise solutions. Given the sensitive nature of ERP financial information, there will always be concerns in taking such software to the cloud, which is why we still see a future for this software. 

It was recently announced that there will be at least one more version of Oracle EBS which will come out to satisfy customer demands.

Our primary uses are in our financial and manufacturing systems.

The most valuable features are the financial-related capabilities. 

The simplicity of the user experience needs to be improved tremendously.

The support and analytics features need to be improved.

I have been working with the Oracle E-Business Suite for 20 years.

From my perspective and from my experience with other solutions, I would say that the Oracle E-Business Suite is very scalable. There are approximately 150 users.

I would rate the Oracle technical support and eight out of ten. The quality of the solution and the speed in which they provide it are good, but not excellent.

This is a complex implementation. It took approximately eight months to deploy.

We have an in-house team of five engineers for maintenance.

Considering the market at the moment, Oracle needs to adjust the pricing of this solution.

Overall, this is a good product I totally recommend it. That said, there are some issues with the UX, analytics, and general complexity of it. It is very good from an executive perspective and a very good tool, but from the UX-perspective, it is old-fashioned.

I would rate this solution a seven out of ten.

The business case around using the different Oracle products in this category generally comes down to the discussion regarding migration to the cloud. Specifically, Fusion would be migrating away from an on-premise-heavy environment to a subscription cloud environment. People are generally not looking at E-Business at the moment because of the push to the cloud. In certain countries where there are public sector rules regarding data sovereignty and data storage, they would look at E-Business as their solution because it can base critical data on-premises. From my vantage, everybody is moving to Fusion or should have moved to Fusion, but the fact is that some people still can not. Those who can not will use E-Business.  

I have seen companies that were making decisions based on excel spreadsheets move to making management decisions off the system data. Proper transformation through having a tier one ERP solution in place. 

The most valuable feature in E-Business Suite is the ability to have one source of the truth when it comes to data. This allows for decisions to be made in different disciplines but use the same data. Powerful.

I think the capability for deployment is not great when you get out of financials. That is, when you get to the edge products around the E-Business core, I think that needs improvement. For example, if you are in manufacturing and the core focus of your work is financial procurement and HR, I think E-Business is very good. When you get away from that focus and you get into the more specialized area of work, then EBS needs improvement. They are trying to fit everything into the cloud, but they are adopting pieces rather than adapting them to the cloud.  

One other improvement could be adopting more of the NetSuite total-business solution. I think that is a weakness that E-Business is really more like a module that connects things than a complete solution. I think that they should be looking at making it a total business solution.  

I have had experience with this product for the last 20 years.  

I think E-Business has the capacity to scale pretty well. Oracle is generally good for that aspect of product management.  

When I was on the support side, I thought it was great. I think where support does fall over sometimes is in the turn-around time and not from a technology perspective. The turn around can be too long.  

The initial setup for E-Business is pretty complex. I think that the difficulty is similar to implementing NetSuite as well. With NetSuite, you can get it up and running in three to four weeks for core financials. With Oracle, on the box, it says that it can be done with the setup rapidly and that may be true. But it is actually the internal change and adoption that are the biggest problems. In other words, I think that it is actually more of a problem as to how quickly business people can change rather than how difficult it is to deploy.  

I have implemented, supported, maintained, and looked after all of the different deployment types (on cloud, hybrid cloud, and on-premises).  

On a scale from one to ten there one is the worst and ten is the best, I would rate Oracle E-Business Suite as an eight-out-of-ten.  

I would recommend E-Business Suite to others who are looking into implementing it and sometimes do.